Canon VB-H652LVE Handleiding
Canon
Beveiligingscamera
VB-H652LVE
Lees hieronder de 📖 handleiding in het Nederlandse voor Canon VB-H652LVE (262 pagina's) in de categorie Beveiligingscamera. Deze handleiding was nuttig voor 50 personen en werd door 2 gebruikers gemiddeld met 4.5 sterren beoordeeld
Pagina 1/262
BIE-7243-000
Before Reading
the Operation Guide
This notice describes new functions and specification
change with the latest firmware, and the latest
information such as changes to the "Operation Guide"
on P. ii to P. xvi.
"Before Reading the Operation Guide"
Checking and Updating the Firmware Version..................................................................P. ii
New Functions and Specification Changes..........................................................................P. iii
Information on Other Changes ....................................................................................................P. xiii
"Operation Guide".........................................................................................................................................P. 1
Notice on New Functions and Changes
Updating to the latest firmware enables new functions and
specification changes. For information on checking the firmware
version and updating the firmware, see the next page.
Operation Guide
For those already using this product
For the latest information of the firmware update,
please read P. ii to P. xvi.
For those using this product for the first time
Please read P. ii to P. xvi in conjunction with P. 1 and
onwards of the "Operation Guide".
ii
Use the Camera Management Tool to check and update the firmware version of the camera.
Download the latest firmware from the Canon website and update the firmware of the camera, as required.
For details on using the Camera Management Tool, please refer to "Camera Management Tool User Manual".
Latest Firmware Versions
* The difference between VB-H45 and VB-H45B, as well as VB-M44 and VB-M44B is the external color only.
The "Operation Guide" is written for firmware versions earlier than those indicated in the above table.
Please read the following pages for information on the new functions and specification changes of the latest firmware
version.
Checking and Updating the Firmware Version
Camera Model Firmware Version
VB-H45, VB-H45B*, VB-M44, VB-M44B*
1.1.x
VB-H730F Mk II
VB-S30D Mk II, VB- S31D Mk II
VB-S800D Mk II, VB-S900F Mk II
VB-S805D Mk II, VB-S905F Mk II
VB-S30VE, VB-S800VE, VB-S910F 1.1.x
VB-R13VE, VB-R13, VB-R11VE, VB-R11
1.2.x
VB-R12VE, VB-R10VE
VB-M50B
VB-H652LVE, VB-H651VE, VB-H651V
VB-M641VE, VB-M641V, VB-M640VE, VB-M640V
VB-H761LVE-H, VB-H761LVE, VB-H760VE
VB-H751LE-H, VB-H751LE
VB-M741LE-H, VB-M741LE, VB-M740E
iii
Target Models
The new functions and specification changes of the new firmware are indicated below.
Screenshots on this notice may differ from the actual screens, depending on the model you are using.
: Supported with the latest firmware : Already supported
New Functions and Specification Changes
New Functions and Specification Changes
Target Models
VB-H45, VB-M44
VB-H730F Mk II
VB-S30D Mk II
VB-S31D Mk II
VB-S800D Mk II
VB-S900F Mk II
VB-S805D Mk II
VB-S905F Mk II
VB-S30VE
VB-S800VE
VB-S910F
VB-R13VE, VB-R13
VB-R11VE, VB-R11
VB-R12VE, VB-R10VE
VB-M50B, VB-H652LVE
VB-H651VE, VB-H651V
VB-M641VE, VB-M641V
VB-M640VE, VB-M640V
VB-H761LVE-H, VB-H761LVE
VB-H760VE, VB-H751LE-H
VB-H751LE, VB-M741LE-H
VB-M741LE, VB-M740E
Operating Environment:
Updating the PC environment/mobile device
information
P. v
Configuring Initial Camera Settings:
Administrator account registration added *4P. vi
Camera Viewer:
[One-shot AF] button added*1 P. vii
Setting Page:
Entering the confirmation password for the
authorized user
P. vii
Setting Page:
[Simple Camera Settings] recommended values
changed and performance improved
P. viii
Setting Page:
Preset selection added to the [ADSR] and
[Privacy Mask] settings*2
P. ix
Setting Page:
Number of input characters for [On-screen display]
changed
P. x
Setting Page:
Items added to [General Audio]*3 P. x
Setting Page:
Changed the saving items when initializing P. xi
Factory Default Settings:
Setting values changed (IPv4, Administrator
Account, Focus)
*5P. xii
Factory Default Settings:
Setting values changed (DNS, Camera Name, Day/
Night, Memory Card Operations)
P. xii
iv
*1 Only for models with the auto focus function
*2 Only for models with optical zoom
*3 Only for models with the audio transmission/reception function
*4 Only for VB-R11VE, VB-R11, VB-R10VE, VB-M641VE, VB-M641V, VB-M640VE, VB-M640V, VB-M741LE-H, VB-M741LE, and
VB-M740E
*5 IPv4, Administrator Account:
Only for VB-R11VE, VB-R11, VB-R10VE, VB-M641VE, VB-M641V, VB-M640VE, VB-M640V, VB-M741LE-H, VB-M741LE, and
VB-M740E
Focus:
Only for VB-H651VE, VB-H651V, VB-M641VE, VB-M641V, VB-M640VE, and VB-M640V
Factory Default Settings:
Setting values changed (User Authority) P. xii
Setting Name:
Displaying of bit rate control P. xii
New Functions and Specification Changes
Target Models
VB-H45, VB-M44
VB-H730F Mk II
VB-S30D Mk II
VB-S31D Mk II
VB-S800D Mk II
VB-S900F Mk II
VB-S805D Mk II
VB-S905F Mk II
VB-S30VE
VB-S800VE
VB-S910F
VB-R13VE, VB-R13
VB-R11VE, VB-R11
VB-R12VE, VB-R10VE
VB-M50B, VB-H652LVE
VB-H651VE, VB-H651V
VB-M641VE, VB-M641V
VB-M640VE, VB-M640V
VB-H761LVE-H, VB-H761LVE
VB-H760VE, VB-H751LE-H
VB-H751LE, VB-M741LE-H
VB-M741LE, VB-M740E
v
Operating Environment
The operating environment for the latest firmware is described below.
PC Environment Details
*1 Cannot be started from the Windows start screen
*2 Does not support playback of Video (H.264) or audio transmission/reception
CPU
(Recommended) Intel Core i7-2600 or higher
Graphics Board
(Recommended) Not specified
Memory
(Recommended) 2 GB or higher
Viewer Display
(Recommended) 1920 x 1080 or higher
OS and
Compatible Web
Browser
Windows 7 Ultimate/Windows 7 Professional/Windows 7
Enterprise/Windows 7 Home Premium SP1 32/64-bit
Internet Explorer 11 32/64-bit,
Chrome 65*2
Windows 8.1/Windows 8.1 Pro/Windows 8.1 Enterprise
32/64-bit*1
Internet Explorer 11 32/64-bit,
Chrome 65*2
Windows 10 Pro/Windows 10 Enterprise/Windows 10
Education/Windows 10 Home 32/64-bit
Internet Explorer 11 32/64-bit,
Microsoft Edge*2, Chrome 65*2
Windows Server 2008 Standard SP2 32/64-bit Internet Explorer 9 32-bit
Windows Server 2008 R2 Standard SP1 64-bit Internet Explorer 11 32/64-bit,
Chrome 65*2
Windows Server 2012 Standard 64-bit*1Internet Explorer 10 32/64-bit,
Chrome 65*2
Windows Server 2012 R2 Standard 64-bit*1Internet Explorer 11 32/64-bit,
Chrome 65*2
Windows Server 2016 Standard 64-bit Internet Explorer 11 64-bit,
Chrome 65*2
– Must be configured to allow use of JavaScript, IFRAME (html tag), and web storage
– For Camera Viewer only, cookies must be enabled
Operating System
Language
Setting Page, Camera Viewer, Mobile Camera Viewer:
German/English/Spanish/French/Italian/Polish/Russian/Turkish/Thai/Korean/
Chinese (Simplified) /Japanese
vi
Verified Mobile Devices (Setting Page, Camera Viewer, Mobile Camera Viewer)
– As of April 2018
*1 Does not support playback of Video (H.264) or audio transmission/reception
*2 Setting Page and Camera Viewer are not supported
Configuring Initial Camera Settings
The fields for [Administrator Account] are now blank as a default. When restoring the factory default settings after updating
the firmware, it is necessary to set [Administrator Name] and [Password] to access the camera for the first time. This change
has been made in firmware version 1.1.8 or later.
When using the Camera Management Tool to configure the initial settings, see "Camera Management Tool User Manual".
Mobile Devices OS Compatible Web Browser
Surface 3
Windows 10 Home 64-bit Internet Explorer 11, Microsoft Edge*1
– Must be configured to allow use of JavaScript, and web storage
– For Camera Viewer only, cookies must be enabled
iPad Pro 12.9-inch
iPad Pro 10.5-inch
iPhone 7*2
iPhone 8 Plus*2
iPhone X*2
iOS 10.3.3
iOS 11.3
Safari*1
– Must be configured to allow use of JavaScript, IFRAME (html tag), and web storage
– For Camera Viewer only, cookies must be enabled
Nexus 9 Android 7.1.1 Chrome 65*1
Galaxy Tab S 8.4 Android 4.4.2 Chrome 65*1
Nexus 6P*2Android 8.1 Chrome 65*1
Galaxy S8*2Android 8.0 Chrome 65*1
The default screen displayed when accessing from the web browser for the first time
vii
Camera Viewer
Adjusting Video > Focusing
One-shot AF operations are now also possible in the Camera Viewer.
[One-shot AF] button
Use when [Focus] is set to [Manual]. When you click , the camera will focus once using autofocus and then switch
to manual.
Setting Page
[Basic] > [User Management]
It is now necessary to enter a confirmation password when setting the password for an authorized user.
[Confirm Password]
Enter the same password as above for confirmation.
Important
For precautions on focusing and the focus range, please refer to "Operation Guide".
viii
[Camera] > [Initial Settings]
Recommended values have been changed for [Exposure], [Shutter Speed Limit (Lower)], [Shutter Speed Limit
(Upper)], and [Shutter Speed], which are displayed when [Motion Priority] in [Simple Camera Settings] is selected.
The notes regarding [Motion Priority] and [Depth Priority] in [Simple Camera Settings] have been changed according
to the improved performance.
[Simple Camera Settings]
Type Motion Priority
[Exposure] Auto
[Shutter Speed Limit (Lower)] 1/1000 (sec.)
[Shutter Speed Limit (Upper)] 1/16000 (sec.)
[Shutter Speed] -
Important
Note the following regarding [Simple Camera Settings].
[Motion Priority]
– Flickering may occur due to fluorescent lighting, etc.
– In low-light conditions, video may become comparatively darker than [Standard Settings], and noise may increase.
[Depth Priority]
– In low-light conditions, video may become comparatively darker than [Standard Settings], and noise may increase.
ix
[Video and Audio] > [ADSR] / [Video and Audio] > [Privacy Mask]
When changing the camera angle in the settings for specifying the ADSR area and privacy mask area, presets can now
be selected from a preset selection box in addition to slider operations.
x
[Video and Audio] > [On-screen display]
The maximum number of characters that can be entered for [Text string display] has been increased to 40 when
[Display designated string] is selected in [Text display].
Note
• Setting the [Text display], [Date display], and [Time display] to the same position may result in not displaying all of the
information. In such case, items set with [Upper right] or [Lower right] for [Position of text display] are prioritized for display.
• All of the texts may not be displayed depending on the video size, text length, and text position. Check the display after changing
the video size and on-screen display settings.
[Video and Audio] > [Audio]
Whether to use [Audio Input], and [Audio Communication Method] can now be selected. [Current Volume Level] can
become displayed for audio input.
[Audio Input]
Select whether to use audio input from the microphone. If you select [Enable], you can use functions related to audio
input such as [Audio Server] > [Audio Transmission from the Camera] or [Event] > [Audio Detection] > [Volume
Detection Event].
If you select [Disable] and click [Apply], the following settings are locked and audio input functions are disabled.
– [Audio Server] > [Audio Transmission from the Camera] > [Disable]
– [Server] > [RTP Server] > [RTP Stream 1] - [RTP Stream 5] > [Audio Transmission] > [Disable]
– [Event] > [Audio Detection] > [Volume Detection] > [Volume Detection Event] > [Disable]
– [Event] > [Audio Detection] > [Scream Detection] > [Scream Detection Event] > [Disable]
[Current Volume Level]
When [Audio Input] is set to [Enable], the current volume level is displayed on the status bar.
[Audio Communication Method]
Select the audio transmission/reception method.
xi
[Half Duplex]
You can prevent howling that occurs when the microphone and speaker are placed nearby. However, there is no
sound sent from the camera to the viewer while the camera is receiving audio from the viewer or while an audio file
is being played back. Therefore, even if the [Audio Reception] button of the viewer is active (purple), audio input
from the microphone cannot be received.
[Full Duplex]
Audio can be transmitted from the camera to the viewer even while the camera is receiving audio from the viewer.
[Maintenance] > [General]
The underlined items are now saved when [Initialization] > [Network Settings] > [Save] is selected.
[Network Settings]
If you set this to [Save], the following settings are retained when initializing.
• Administrator Name
• Administrator Password
•Network Settings
•NTP Server
•HTTP Server
• Host Access Restrictions
•Time Zone
•Certificates
•Private Key
•IPsec
If you set this to [Do not save], the above settings are also initialized.
Since the administrator account is also initialized, you will become unable to connect to the camera. Use the Camera
Management Tool to configure the initial settings.
[Maintenance] > [Update Firmware]
When selecting [Update Firmware] > [Restore Default Settings] > [Restore], items to save are also changed as in the
previous paragraph [Initialization] > [Network Settings] > [Save].
xii
List of Factory Default Settings
The setting values for the factory default settings are changed as indicated below.
Note
Since cameras with the factory default settings are configured to obtain an IP address from the DHCP server, detect the camera by
Camera Management Tool using a DHCP environment or an IPv6 environment. If you configure the settings using other
environments, please refer to "Operation Guide" > "Setting up the network without a DHCP server".
Setting Name Changes
Note
Setting names other than the following may also have been changed, depending on the model you are using.
The setting name of [Bit Rate Control] has been changed in [Basic] > [Video] > [H.264(1)] and [H.264(2)].
• [Use bit rate control] changed to [Use bit rate control (constant bit rate)]
• [Do not use bit rate control] changed to [Do not use bit rate control (variable bit rate)]
Item Before Change After Change
•IPv4
IPv4 Address Settings Method Manual Auto (DHCP)
•DNS
Set Name Server Address Automatically Disable Use DHCP/DHCPv6
• Administrator Account
Administrator Name
Password
With setting values Without setting values
• User Authority
Guest User Camera Control
Video distribution and
Camera control No access privileges
• User Authority
Guest User Audio Distribution Yes No
• Camera Name
Camera Name (alphanumeric characters) Camera Model Name (Example) VB-M50B
• Camera Settings
Focus Manual Auto
• Camera Settings
Day/Night Day Mode Auto
• Memory Card Operations
Overwrite videos Disable Enable
xiii
In addition to the changes due to the firmware update, the following changes have also been made to the descriptions in
the "Operation Guide".
The target models for these changes are indicated below.
* Excluding hydrophilic coating models
Discontinuation of the RM Series
The Network Video Recording Software RM Series has been discontinued.
The RM-Lite video recording software is no longer provided.
Information on Other Changes
Changed Information
Target Models
VB-H45, VB-M44
VB-H730F Mk II
VB-S30D Mk II
VB-S31D Mk II
VB-S800D Mk II
VB-S900F Mk II
VB-S805D Mk II
VB-S905F Mk II
VB-S30VE
VB-S800VE
VB-S910F
VB-R13VE, VB-R13
VB-R11VE, VB-R11
VB-R12VE, VB-R10VE
VB-M50B, VB-H652LVE
VB-H651VE, VB-H651V
VB-M641VE, VB-M641V
VB-M640VE, VB-M640V
VB-H761LVE-H, VB-H761LVE
VB-H760VE, VB-H751LE-H
VB-H751LE, VB-M741LE-H
VB-M741LE, VB-M740E
Discontinuation of the RM Series P. xiii
Discontinuation of the Setup CD-ROM P. xiv
Cleaning the Camera *P.xiv
Revision to the Operation Guide:
Privileges Required for Operating the Camera
Viewer
P. xv
Revision to the Operation Guide:
[Video Record] > [Upload] P. xv
Revision to the Operation Guide:
[Event] > [Timer] P. xv
Revision to the Operation Guide:
Troubleshooting P. xvi
Revision to the Operation Guide:
Viewer Messages P. xvi
Revision to the Operation Guide:
List of Factory Default Settings P. xvi
xiv
Discontinuation of the Setup CD-ROM
The setup CD-ROM has no longer been included with the camera.
The distribution of files such as the software, user manuals, and License Agreement of Software that were stored on the
setup CD-ROM has been changed as indicated below.
*1 Only for models and languages that are supported by the On-screen Display Assist Tool
*2 Only for models with the audio transmission/reception function
Cleaning the Camera
When cleaning the dome cover, top cover, and lens protector, follow the procedure below instead of that indicated in
"Operation Guide" > " Cleaning the Exterior".
Cleaning the Dome Cover, Top Cover, and Lens Protector
1 Wash off foreign substances such as dust and sand using clean water*.
* Since indoor cameras (VB-H730F Mk II, VB-S30D Mk II, VB-S800D Mk II, VB-S805D Mk II, VB-R13, VB-R11, VB-H651V,
VB-M641V, and VB-M640V) cannot be directly washed with water, wipe them clean with a soft cloth that has been
dampened with clean water.
2 Gently wipe away any fingerprints or oil, etc. that cannot be removed with water only using a soft cloth dampened
with neutral detergent that has been diluted to a factor of about 1% with water.
3 Wipe them clean with a soft cloth that has been dampened with clean water to ensure that water droplets and
detergent do not remain.
Note
For users of the hydrophilic coating models (VB-H761LVE-H, VB-H751LE-H, and VB-M741LE-H):
Please refer to "About Hydrophilic Coating Models", included with the camera, as to cleaning the camera, and do not follow the
instruction above.
Type Name Distribution
Software
Network Video Recording Software RM-Lite No longer provided
Camera Management Tool
Download from the Canon website
Installer name: VBToolsInstall.exe
Recorded Video Utility
On-screen Display Assist Tool*1
License
License Agreement of Software
Open Source Software
Displayed on the Setting Page
[Maintenance] > [General] >
[Tool] > [View License]
User manual
Operation Guide
Download from the Canon website
Specifications
Mobile Camera Viewer Operation Guide
Camera Management Tool User Manual
Recorded Video Utility User Manual
On-screen Display Assist Tool User Manual*1
Sample audio files Sound samples*2
Important
Never wipe them clean with a cloth, etc. without first removing foreign substances such as dust and sand.
Doing so may damage the dome cover, top cover, and lens protector.
xv
Revision to the Operation Guide
Privileges Required for Operating the Camera Viewer
The following menu and buttons can be used even if all the privileges of an authorized user or a guest user are
disabled.
[Main] Menu
– [Language] Button
– [Switch Users]
– [Settings Page]
– [Mobile Camera Viewer]
[Reconnect] Button
Information Display
[Video Record] > [Upload]
The following "Important" text has been deleted.
[Event] > [Timer]
The description of timer events has been revised.
[24-Hour Continuous Settings]
When set to [Enable], and [Repeat Interval] is set to an option other than [None], the timer event will be repeated at
the interval specified in [Repeat Interval], irrespective of the [Start Time] setting. If [Repeat Interval] is set to [None], the
timer event will be triggered only at the time set in [Start Time].
Note that when set to [Enable], only [Video Record] operations can be performed.
Important
If the destination for HTTP or FTP upload, or e-mail notification is set for a Windows operating system, IPsec communication is not
supported.
xvi
© CANON INC. 2018
Troubleshooting
Countermeasures have been added for the following problems.
* Only for models with the audio transmission/reception function
List of Viewer Messages > Warning Message
The description has been revised for the following item.
List of Factory Default Settings
The setting value has been revised for the following item.
Problem Countermeasures
Cannot connect to the camera.
Video is not displayed.
There is no audio.*
The viewer gets disconnected.
• Configure to exclude the camera, or the software where the problem occurred,
in your security software.
The Camera Viewer will not launch.
• Use one of the following procedures, when you launch the Camera Viewer and a
file block security warning is displayed because of an unverified publisher.
– Launch the Camera Viewer after executing Windows Update to the latest
version, when using the camera in an internet connection environment.
– Download the root certificate installer from the Canon download site on a
connectable computer and install it in the target environment, when in an
environment not connectable to the internet.
Cannot use some functions of the
Camera Viewer.
• Follow the procedure in "Adding the Camera IP Address as a Trusted Site" in the
"Operation Guide" to add this website to [Trusted sites] in the [Security] settings,
and disable the protected mode for the trusted sites (when not using Windows
Server, also disable the protected mode in a similar manner).
• If you are using a web browser other than Internet Explorer or if the Canon
Network Camera Addon Module is not correctly installed when using Internet
Explorer, the following functions cannot be used.
– Receiving/transmitting audio*
– Receiving/playing H.264 video
Message Explanation
ActiveX is disabled.
ActiveX is disabled in the web browser settings or system functions
cannot be accessed from ActiveX due to security settings.
Even though ActiveX is enabled, if this message is displayed in the
environment where the proxy server is used, select [Control Panel] >
[Network and Internet] > [Internet options] > the [Connections] tab > [LAN
settings] > the [Use a proxy server for your LAN] checkbox in [Proxy server]
> select [Advanced] > specify the camera IP address in [Exceptions].
Item Setting
• Camera Settings
Shutter Speed 1/100
This User Manual should be read before using the network camera.
ENGLISH
Network Camera
Operation Guide
/
/
/
/
2
Thank you for purchasing a Canon Network Camera (hereafter referred to as the camera)*.
The camera is for indoor use only.
This “Operation Guide” explains the camera settings and operations. Read this guide carefully before using the camera to
ensure correct use.
* The cameras described in this manual may include models not available in your country and/or region.
For the latest information on this product (firmware and software, user manuals, operating environment, etc.), please refer to
the Canon website.
Precautions for Use (Disclaimer)
Disclaimer
To the full extent permitted by laws and regulations, neither Canon Inc. nor any of its subsidiaries or affiliates shall be
responsible for any financial losses that may be incurred as a result of the loss of recorded information or images,
regardless of the internal or external cause of the loss.
EXCEPT AS SET FORTH IN THE LIMITED WARRANTY ACCOMPANYING THE CAMERA AND WITHOUT
DETRACTING FROM ANY RIGHTS A CONSUMER MAY BE ENTITLED TO, AND TO THE FULL EXTENT PERMITTED
BY LAWS AND REGULATIONS: (1) NEITHER CANON INC. NOR ANY OF ITS SUBSIDIARIES OR AFFILIATES MAKE
ANY WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, WITH REGARD TO THE MATERIAL IN THIS MANUAL OR
WITH REGARD TO THE USE OF THE CAMERA INCLUDING, WITHOUT LIMITATION, IMPLIED WARRANTIES AS TO
MARKETABILITY, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR USE, OR NON-
INFRINGEMENT AND (2) NEITHER CANON INC. NOR ANY OF ITS SUBSIDIARIES OR AFFILIATES SHALL BE
LIABLE FOR ANY DIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES OF ANY NATURE RESULTING FROM
THE USE OF THIS MATERIAL OR THE CAMERA.
Network Security
The user is responsible for the network security of this product and its use.
Take appropriate network security measures to avoid security breaches. To the full extent permitted by laws and
regulations, neither Canon Inc. nor any of its subsidiaries or affiliates shall be liable for any losses, direct, incidental
or consequential damages, or liabilities that may be incurred as a result of network security incidents such as
unauthorized accesses.
<Network Security Recommendations>
• Change the password of the camera periodically.
• Change the HTTP or HTTPS port number of the camera.
• Limit access to the camera by network devices.
LEGAL NOTICE
The user is responsible for compliance with all applicable laws and regulations governing privacy protection and
publicity rights implicated by the use of this product. In some cases, camera and/or audio monitoring or recording
may be restricted or prohibited by the law or regulation, the details of which differ by country and region. Before
installing the product, users should consult the laws and regulations of their country and region, including state and/
or local laws and regulations in such country and region, to ensure that the product is installed in a manner compliant
with all applicable legal requirements. The microphone should not be used if required by local law or regulation. Do
not install the product in any spaces where occupants or visitors may reasonably have an expectation of privacy,
such as bedrooms, dressing rooms and rest rooms.
Introduction
3
The product should be installed in such a manner that it is clearly visible to all persons whose images and voices are
monitored by the product. In addition, signage prominently displayed in close proximity to the product and clearly
visible to all persons monitored by the product should inform such persons that the product records both their
images and their conversations.
Please be advised that Canon shall not be liable in any way in the event of a dispute between any user and any third
party concerning the installation of the product or camera and/or audio monitoring or recording.
Copyright
Videos, images or sounds recorded with your camera may not be utilized or published without consent of copyright
holders, if any, except in such a way as permitted for personal use under the relevant copyright law.
Use of RM-Lite Software
Flaws or other problems with RM-Lite may result in recording failure or destruction or loss of recorded data. Canon
shall have no liability whatsoever for any loss or damages incurred by the user as a result of such problems.
License Agreement of Software
For the license agreement of the software, please refer to the text file provided along with the installer.
This product is licensed under AT&T patents for the MPEG-4 standard and may be used for encoding MPEG-4 compliant
video and/or decoding MPEG-4 compliant video that was encoded only (1) for a personal and non-commercial purpose or
(2) by a video provider licensed under the AT&T patents to provide MPEG-4 compliant video. No license is granted or
implied for any other use for MPEG-4 standard.
Trademarks
• Microsoft, Windows, Internet Explorer, Windows Server, Microsoft Edge, Surface and ActiveX are trademarks or
registered trademarks of Microsoft Corporation in the United States and other countries.
• Windows is legally recognized as the Microsoft Windows Operating System.
• This product comes with exFAT, a licensed file system technology from Microsoft.
• iPhone, iPad, iPad mini, iPad Air, iPad Pro and Safari are trademarks of Apple Inc.
• SD, SDHC, SDXC, microSD, microSDHC and microSDXC logos are trademarks of SD-3C, LLC.
•ONVIF
®
is a trademark of Onvif, Inc.
• All other company or product names used in this manual are trademarks or registered trademarks of their respective
holders.
Open Source Software
The camera contains Open Source Software modules. Confirm each modules license conditions in [Maintenance] >
[General] > [Tool] > [View License] on the Setting Page.
Software under GPL and LGPL
If you would like to obtain the source code under GPL/LGPL, please contact us at nvsossg@canon.co.jp and provide the
following information in English or Japanese:
1. Product name and firmware version.
2. Name of the software module or modules you would like to obtain.
You can obtain the source code for at least three years from the day you purchased this product. Please note we may bill
you for any costs we incur in providing you the source code.
4
Security Export Control
This product is subject to security export control. Therefore, to export or carry it overseas may require an authorization by
governmental agencies.
5
Types of User Manuals
The following describes the different camera user manuals. When you are instructed to reference another manual, its name
will be listed as shown below.
Notes
1. Any unauthorized reproduction of this guide is prohibited.
2. The contents of this guide are subject to change without any prior notice.
3. This document has been prepared with the utmost attention to accuracy. If you have any comments, however,
please contact a Canon sales representative.
4. Canon shall assume no liability for any outcome of using this product, notwithstanding items 2 and 3 above.
How to Use This Operation Guide
The assumed reading format of this operation guide is on a computer screen.
Software Screenshots
The software screenshots samples shown in this guide are for illustration only. The screenshots may differ from the
actual screens displayed.
Descriptions use Windows 10 for the operating system, Internet Explorer 11 for the web browser, and the VB-H45 for
sample screens.
The video size set selected for explanations is [1920 x 1080 / 960 x 540 / 480 x 270]. If using a different video size
set, substitute those sizes.
User Manuals
Installation Guide (Included)
This describes precautions and procedures for installing the camera.
Operation Guide (This Guide)
This explains the camera initial settings, camera angle settings, camera viewer operations, settings on the Setting Page,
and troubleshooting, etc.
Mobile Camera Viewer Operation Guide
This explains details on how to use the Mobile Camera Viewer.
Specifications
This lists the camera specifications.
Camera Management Tool User Manual
This explains details on how to use the Camera Management Tool.
Recorded Video Utility User Manual
This explains details on how to use the Recorded Video Utility.
Network Video Recording Software RM Series Administrator Manual
This explains details on how to use the RM-Lite video recording software (P. 20).
6
Symbols Used in This Guide
Symbols Indicating Camera Models
Explanations that differ depending on the camera model are indicated by the camera name and the following
symbols.
Symbols Indicating Safety Precautions
This section explains the symbols used in this guide. The following symbols used in this guide indicate information for
safe use of the product, as well as important and supplemental information the user should know. Be sure to read and
understand this information when using the product.
Symbol Camera Model
VB-H45, VB-M44
VB-H730F Mk II
VB-S30D Mk II
VB-S31D Mk II
VB-S800D Mk II, VB-S805D Mk II
VB-S900F Mk II, VB-S905F Mk II
HM4x
H730
S30
S31
S80x
S90x
Symbol Meaning
Warning Failure to follow the instructions indicated by this symbol may result in death or serious
injury. Be sure to follow these warnings to ensure safety.
Caution Failure to follow the instructions indicated by this symbol may result in injury. Be sure to
follow these precautions to ensure safety.
Caution Failure to follow the instructions indicated by this symbol may result in property damage.
Be sure to follow these precautions.
Important Cautions and restrictions during operation. Make sure to read these carefully.
Note Supplementary descriptions and reference information.
7
This section explains precautions that must be followed when using the camera.
If they are not followed, injury, death and/or property damage may occur. Read the following information carefully and be
sure to follow the precautions.
Important Warnings
Safety Precautions
Caution
TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER (OR BACK).
NO USER-SERVICEABLE PARTS INSIDE. REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.
The AC adapter (sold separately) can be connected to the camera from a standard AC power outlet.
Please refer to the user manual to make sure that the camera is compatible with the adapter.
• The socket-outlet should be installed near the equipment and should be easily accessible.
• Unplug the equipment from the wall outlet before cleaning or maintaining.
FDA regulation
This Network Camera has not been evaluated by the Food and Drug Administration (FDA) for use as a medical
device. When incorporated into a system with medical applications, FDA regulations may apply. Therefore, please
consult your legal advisor to determine whether FDA regulations apply.
FCC NOTICE
Network Camera, Model Name: VB-H45, VB-M44, VB-H730F Mk II, VB-S30D Mk II, VB-S31D Mk II, VB-S800D Mk II,
VB-S900F Mk II, VB-S805D Mk II, VB-S905F Mk II
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This
device may not cause harmful interference, and (2) this device must accept any interference received, including
interference that may cause undesired operation.
Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to
Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in
a residential installation.
This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
Do not make any changes or modifications to the equipment unless otherwise specified in the manual. If such
changes or modifications should be made, you could be required to stop operation of the equipment.
Canon U.S.A., Inc.
One Canon Park, Melville, New York 11747, U.S.A.
Tel No. 1-800-OK-CANON (1-800-652-2666)
HM4x
H730
8
Precautions
Camera Precautions
Precautions for Built-In Camera Functions and Software
Maintenance Precautions
Warning
If you discover defective conditions such as smoke, strange sounds, heat or strange odors, immediately stop using
the camera and contact your nearest dealer.
Fire or electric shock may result from continued use.
Failure to do the following may result in fire or electric shock.
• If thunder starts, stop installation or inspection etc. and do not touch the camera or continue connecting the cable.
• Do not disassemble or modify the camera.
• Do not spray the camera with water, or otherwise make it wet.
• Please do not insert objects like water or metal objects within the camera housing.
• Do not use flammable sprays near the camera.
• Do not leave LAN cables, external power supplies or AC adapter (sold separately) power connectors connected
when the camera is not in use for long periods.
• Do not damage the connecting cable.
This camera should not be used with medical devices or other life-support systems.
Depending on the computer and network environment, high-precision video transmission cannot be guaranteed due
to video lag or loss.
Canon will assume no liability for any accident or damage resulting from use of the camera under the conditions
above.
Caution
Failure to do the following may result in camera malfunction.
• Do not capture the sun, halogen lamps, and other very bright light sources or subjects.
• Do not expose the camera to strong impact or vibration.
• Do not touch the head or lens of the camera.
• Do not forcibly turn the rotating parts of the camera by hand.
HM4x
S30
S31
Caution
Do not use the following built-in camera functions or software in situations requiring high reliability:
– Intelligent Function
– Image Stabilization Function
– Network Video Recording Software RM-Lite
These do not guarantee high-precision capture and cannot support applications beyond their intended range of use.
Canon will assume no liability for any accident or damage resulting from the use of these functions or software.
HM4x
Warning
Do not use flammable solvents such as alcohol, paint thinner or benzine when cleaning the camera.
Use of these may result in fire or electric shock.
9
Cleaning the Camera
Turn off the power before cleaning the camera.
Cleaning the Exterior
1 Dampen a soft cloth with water or diluted neutral detergent and gently wipe away any grime.
2 Wipe with a dry cloth.
Cleaning the Lens
Use a commercial lens cleaner to remove grime on the lens surface.
• Scratches on the lens surface may result in poor video capture.
• Auto focus functionality may be degraded if the lens surface is dusty or dirty.
Camera Disposal
Dispose of the camera in accordance with local laws and regulations.
Be sure to remove the memory card* from the camera before the disposal.
* In this guide, “memory card” refers to the various types of memory cards that can be used with the camera.
Caution
Periodically inspect the parts and screws for rust and loosening.
For inspections, please contact the dealer where you purchased the product.
Failure to follow these precautions could result in injuries and equipment damage due to falling items.
Important
Grime on the top cover, lens protector and dome (when using the separately sold indoor dome housing) may result in focusing
problems and/or reduction of image quality. It is recommended that the cover be cleaned on a regular basis.
HM4x
S30
10
Table of Contents
Introduction...................................................................................................................... 2
Precautions for Use (Disclaimer) ............................................................................................ 2
License Agreement of Software.............................................................................................. 3
Trademarks ............................................................................................................................. 3
Open Source Software............................................................................................................3
Security Export Control ........................................................................................................... 4
User Manuals................................................................................................................... 5
Types of User Manuals ...........................................................................................................5
How to Use This Operation Guide .......................................................................................... 5
Symbols Used in This Guide................................................................................................... 6
Safety Precautions........................................................................................................... 7
Precautions ............................................................................................................................. 8
Cleaning the Camera .............................................................................................................. 9
Camera Disposal .................................................................................................................... 9
Chapter 1 Before Use
Functions of the Network Camera ................................................................................. 18
Camera Software ........................................................................................................... 19
Camera Operations and Settings ......................................................................................... 19
Software to Install on the Computer...................................................................................... 19
Additional Software/Licenses (Sold Separately)................................................................... 20
Operating Environment.................................................................................................. 22
PC Environment Details ........................................................................................................ 22
Verified Mobile Devices (Setting Page, Camera Viewer, Mobile Camera Viewer)
– As of May 2017.............................................................................................................. 23
Steps for Setting Up the Camera................................................................................... 24
Step 1 Preparing to Install the camera ................................................................................. 24
Step 2 Installing the Camera................................................................................................. 24
Step 3 Setting the Camera Angle ......................................................................................... 24
Step 4 Using the Camera Viewers ........................................................................................ 24
Step 5 Adjusting Advanced Settings According to Its Use .................................................. 24
Troubleshooting .................................................................................................................... 25
Chapter 2 Camera Setup
Installing Software ......................................................................................................... 28
Necessary Software..............................................................................................................28
Software Installation.............................................................................................................. 28
Checking/Configuring Security Settings........................................................................ 31
Checking Firewall Settings.................................................................................................... 31
Settings When Using Windows Server.................................................................................. 32
Configuring Initial Camera Settings............................................................................... 35
Flow of Configuration Using the Camera Management Tool ................................................ 35
Setting up the network without a DHCP server..................................................................... 35
11
Chapter 3 Setting the Camera Angle
Flow for the Setting of the Camera Angle...................................................................... 38
Step 1 Configuring the Camera ............................................................................................ 38
Step 2 Setting Zoom .............................................................................................................38
Step 3 Setting the Focus....................................................................................................... 38
Chapter 4 Camera Viewer
Viewing Video with the Camera Viewer ......................................................................... 40
Launching the Camera Viewer.............................................................................................. 40
Switching to the Administrator or an Authorized User .......................................................... 42
Camera Viewer Screen ......................................................................................................... 45
Checking Information............................................................................................................50
Changing the Reception Video Size and Display Screen Size ..................................... 51
Changing the Reception Video Size/Format and Display Screen Size ................................ 51
Displaying in Full Screen Mode ............................................................................................ 52
Operating the Camera................................................................................................... 55
Obtaining Camera Control Privileges ................................................................................... 55
Using Pan/Tilt/Zoom.............................................................................................................. 56
Adjusting Video..................................................................................................................... 61
Using Backlight Compensation ............................................................................................ 62
Using Presets or the Home Position ..................................................................................... 62
Viewer PTZ and Digital PTZ........................................................................................... 63
Magnifying and Display Part of Video (Viewer PTZ) ............................................................. 63
Cropping and Displaying Part of an Image (Digital PTZ) ..................................................... 64
Saving Snapshots.......................................................................................................... 67
Recording Video to a Memory Card.............................................................................. 68
Recording Videos Manually .................................................................................................. 68
Confirming Recorded Video ................................................................................................. 69
Receiving/Transmitting Audio........................................................................................ 70
Receiving Audio.................................................................................................................... 70
Transmitting Audio................................................................................................................ 70
Checking the Status of Event Detection ........................................................................ 72
Operating External Device Output........................................................................................ 72
Checking the Status of Event Detection ............................................................................... 72
Chapter 5 Setting Page
How to Use the Setting Page......................................................................................... 76
Accessing the Setting Page.................................................................................................. 76
Common Setting Page Operations ....................................................................................... 77
Operating the Video Display Area ........................................................................................ 78
About Each Setting Page...................................................................................................... 80
[Basic] > [Network]
Configuring Network Settings .................................................................................. 83
LAN ....................................................................................................................................... 83
IPv4 ....................................................................................................................................... 83
IPv6 ....................................................................................................................................... 84
DNS....................................................................................................................................... 85
12
mDNS.................................................................................................................................... 86
[Basic] > [User Management]
Configuring Accounts and Privileges....................................................................... 87
Administrator Account .......................................................................................................... 87
Authorized User Account...................................................................................................... 87
User Authority ....................................................................................................................... 88
[Basic] > [Date and Time]
Setting the Date/Time............................................................................................... 89
Current Date and Time.......................................................................................................... 89
Settings ................................................................................................................................. 89
[Basic] > [Video]
Setting Video Size and Quality................................................................................. 91
All Videos .............................................................................................................................. 91
JPEG ..................................................................................................................................... 92
H.264(1) ................................................................................................................................ 92
H.264(2) ................................................................................................................................ 93
[Basic] > [Viewer]
Configuring the Viewer............................................................................................. 94
General ................................................................................................................................. 94
Viewer Settings ..................................................................................................................... 94
[Camera] > [Camera]
Setting General Camera Controls ............................................................................ 96
Camera Name....................................................................................................................... 96
Camera Control..................................................................................................................... 96
Day/Night (When Auto Is Set) ............................................................................................... 97
Installation Conditions........................................................................................................... 98
Camera Position Control ....................................................................................................... 98
External Input Device............................................................................................................ 98
External Output Device......................................................................................................... 98
[Camera] > [Initial Settings]
Setting Initial Video Settings..................................................................................... 99
Camera Position.................................................................................................................... 99
Camera Settings .................................................................................................................100
[Camera] > [Day/Night Mode Focus]
Day/Night Mode Focus .......................................................................................... 107
Day/Night Mode Focus ....................................................................................................... 107
Camera Control................................................................................................................... 108
[Camera] > [Panorama]
Creating a Panorama Image .................................................................................. 110
Creating a Panorama Image............................................................................................... 110
Saving the Panorama Image as an Image File/Opening the Image File ............................ 112
Capture Settings ................................................................................................................. 113
[Camera] > [View restriction]
Setting View Restriction.......................................................................................... 114
Configuring View Restrictions ............................................................................................. 115
[Camera] > [Preset]
Registering Presets ................................................................................................ 118
13
Registering a Preset............................................................................................................118
[Camera] > [Preset Tour]
Setting the Preset Tour Route ................................................................................ 121
Screen Composition............................................................................................................ 121
Tour Route Settings.............................................................................................................123
[Video and Audio] > [ADSR]
Reducing Data Size by Lowering Video Quality in Specific Areas ........................ 126
Specified Area .................................................................................................................... 126
ADSR................................................................................................................................... 127
[Video and Audio] > [On-screen display]
Displaying Date, Time and Text on the Video........................................................ 129
Date display ........................................................................................................................ 129
Time display........................................................................................................................ 129
Text display......................................................................................................................... 130
Common Settings................................................................................................................ 130
[Video and Audio] > [Privacy Mask]
Setting Privacy Mask.............................................................................................. 131
Registering Privacy Masks.................................................................................................. 131
Changing/Deleting a Privacy Mask..................................................................................... 133
[Video and Audio] > [Audio]
Setting Audio Input/Output..................................................................................... 135
General Audio ..................................................................................................................... 135
Audio Server ....................................................................................................................... 136
Sound Clip Upload 1 to 3.................................................................................................... 137
[Server] > [Server]
HTTP, SNMP and FTP Server Settings................................................................... 138
HTTP Server........................................................................................................................ 138
SNMP Server....................................................................................................................... 138
SNMP v1 and v2c Server .................................................................................................... 139
SNMP v3 Server ..................................................................................................................139
FTP Server........................................................................................................................... 139
WS-Security......................................................................................................................... 140
[Server] > [Video Server]
Video Transmission Settings .................................................................................. 141
Video Server........................................................................................................................ 141
[Server] > [RTP Server]
RTP Settings........................................................................................................... 142
RTP Server .......................................................................................................................... 142
Audio Multicast ................................................................................................................... 142
RTP Stream 1 to 5 ...............................................................................................................143
[Video Record] > [Upload]
HTTP and FTP Upload Settings ............................................................................. 144
Video Record Settings ........................................................................................................ 144
General Upload................................................................................................................... 144
HTTP Upload....................................................................................................................... 145
FTP Upload ......................................................................................................................... 146
14
[Video Record] > [E-mail Notification]
Setting E-mail Notification ...................................................................................... 148
E-mail Notification ............................................................................................................... 148
[Event] > [External Device]
External Device Input Triggered Operation Settings ............................................. 149
External Device Output....................................................................................................... 149
External Device Input.......................................................................................................... 150
External Device Input 1, 2 .................................................................................................. 150
[Event] > [Audio Detection]
Abnormal Audio Input Triggered Operation Settings ............................................ 152
Volume Detection................................................................................................................152
Scream Detection ............................................................................................................... 153
[Event] > [Timer]
Timer Triggered Operation Settings....................................................................... 155
Timer 1 to 4 ......................................................................................................................... 155
[Event] > [Intelligent Function]
- Overview -............................................................................................................ 157
Intelligent Function.............................................................................................................. 157
Notes on Intelligent Function Settings and Operations ...................................................... 160
Registering Presets.............................................................................................................160
[Event] > [Intelligent Function]
- Video Detection - ................................................................................................ 161
Steps for Configuring Video Detection ............................................................................... 161
Configuring Detection Criteria ([Detection Conditions] Tab).............................................. 165
Configuring Operations for “Detected” ([Event] Tab)......................................................... 175
Checking Event Status........................................................................................................ 175
Displaying Settings for Detection Areas/Detection Lines, Non-Detection Area and
Detection Results (Display Options) .............................................................................. 176
Reducing Effects of Lighting Change (Detections Settings) .............................................. 176
Context Menu...................................................................................................................... 177
[Event] > [Intelligent Function]
- Shared Operations -............................................................................................. 178
Configuring Operations for “Detected” ([Event] Tab)......................................................... 178
Restarting Intelligent Function ............................................................................................ 179
[Event] > [Switch Day/Night]
Executing Presets When Switching Day/Night Mode ............................................ 180
Day/Night Mode Switching ................................................................................................. 180
[Event] > [Linked Event]
Using Event Combinations..................................................................................... 181
Linked Event 1 to 4 .............................................................................................................181
Linked Event Operation Examples...................................................................................... 183
[Security] > [Host Access Restrictions]
Setting Access Restrictions ................................................................................... 185
IPv4 Host Access Restrictions ............................................................................................ 185
IPv6 Host Access Restrictions ............................................................................................ 186
15
[Security] > [SSL/TLS]
Setting HTTP Communication Encryption .............................................................. 187
Certificates .......................................................................................................................... 187
Certificate Management...................................................................................................... 188
Encrypted Communications................................................................................................ 188
[Security] > [802.1X]
Network Port Authentication Settings..................................................................... 190
802.1X Authentication ......................................................................................................... 190
Authentication Method ........................................................................................................ 190
Certificate Information.........................................................................................................190
Certificate Management...................................................................................................... 191
[Security] > [IPsec]
Setting IPsec .......................................................................................................... 192
IPsec ................................................................................................................................... 192
Auto Key Exchange Settings .............................................................................................. 193
IPsec Set 1 to 5 ................................................................................................................... 193
[Memory Card]
Memory Card Operations and Information Display ............................................... 196
Video Record Settings ........................................................................................................ 196
Memory Card Operations ................................................................................................... 196
Memory Card Information ................................................................................................... 198
[Maintenance] > [General]
Displaying Camera Device Information and Perform Maintenance....................... 199
Device Information..............................................................................................................199
Tool ..................................................................................................................................... 199
Initialization ......................................................................................................................... 199
[Maintenance] > [Backup / Restore]
Saving/Restoring Camera Settings ........................................................................ 201
Backup / Restore ................................................................................................................201
[Maintenance] > [Update Firmware]
Updating the Camera Firmware............................................................................. 202
Device Information..............................................................................................................202
Update Firmware ................................................................................................................ 202
[Maintenance] > [Log]
Checking/Sending Camera Log Information.......................................................... 203
View Logs............................................................................................................................ 203
Log Notifications ................................................................................................................. 203
Chapter 6 Appendix
Modifiers ...................................................................................................................... 206
Troubleshooting........................................................................................................... 208
List of Log Messages .................................................................................................. 211
Log Messages on the Camera............................................................................................ 211
Error Log ............................................................................................................................. 211
Warning log......................................................................................................................... 215
Notification log .................................................................................................................... 219
16
List of Viewer Messages.............................................................................................. 223
Messages Shown in the Information Display...................................................................... 223
Restoring Factory Default Settings .............................................................................. 225
Restoring the Initial Settings from a Web Browser.............................................................. 225
Restoring Factory Default Settings with the Reset Switch on the Camera ......................... 225
List of Factory Default Settings.................................................................................... 227
Index............................................................................................................................ 238
Chapter
Before Use
This chapter explains the camera functions, software and operating environment.
It also describes the flow from preparation and setup through to actual use.
18
A network camera not only enables you to operate the camera, but also allows you to record and upload the video, and
perform monitoring using the various intelligent functions of the camera.
However, the functions that can be used differ depending on the model. For the difference in functions by model, please
refer to the table below.
Table of Function Compatibility by Model
The functions for which availability differs depending on the model are shown below.
Functions of the Network Camera
Uploading
video
Recording to
memory card
Operation and setup by
administrator
Operation by guest users
Monitoring by
intelligent functions
Inputting/outputting
audio
Using external devices
Monitoring by guards, etc.
Pan/Tilt/Zoom ----
Pan/Tilt -----
Audio Output Terminals ----
External Device Input Terminals 2 2 1 1 1 1
External Device Output Terminals 2 2 1 1 1 1
Rotate Video Display - --
Focus ---
Aperture ----
Enhanced Digital Zoom -----
Image Stabilizer -----
Day/Night Mode Focus ----
Panorama Creation - --
View Restriction Setting - --
Maximum Number of Registered Presets 65 21 65 65 21 21
Preset Tour --
Event Triggered Preset Movement - --
microSD/microSDHC/microSDXC Memory Cards Supported - -
SD/SDHC/SDXC Memory Cards Supported ----
Full resolution 1920 x 1080 VB-H45, VB-H730F Mk II, VB-S30D Mk II,
VB-S31D Mk II, VB-S800D Mk II, VB-S900F Mk II
Full resolution 1280 x 960 VB-M44, VB-S805D Mk II, VB-S905F Mk II
HM4x
H730
S30
S31
S80x
S90x
Before Use
1
19
The following software is available for efficiently configuring and operating the camera.
Camera Operations and Settings
Camera operations are performed using the Camera Viewer/Mobile Camera Viewer.
Camera settings are specified from the Setting Page.
Camera Viewer (P. 39) /Mobile Camera Viewer
Controls the camera, and monitors video and various events.
You can use the Camera Viewer (mainly for computers) and the Mobile Camera Viewer (mainly for devices with a
screen size of 7 inches or less).
The functions available in the Viewer differ according to the user authority (P. 43).
Note
For details on using Mobile Camera Viewer, please refer to “Mobile Camera Viewer Operation Guide”.
Setting Page (P. 75)
The Setting Page is for the administrator to configure and manage the camera.
Software to Install on the Computer
The following software can be installed on the computer to be used.
Note
.NET Framework 3.5 SP1 (when using Internet Explorer 9) or .NET Framework 4.5 (when using Internet Explorer 10/11) is necessary to use
Camera Management Tool and Recorded Video Utility.
If it is not installed on the computer, it will be automatically installed when using the installer (P. 28).
Camera Management Tool
This tool is used for batch managing multiple cameras, from initial settings to performing maintenance. The Camera
Management Tool can perform the following tasks.
• Detecting cameras
• Set various camera settings.
• Display the Viewer and the Setting Page.
• Update firmware, back up/restore settings, perform memory card and other operations, as well as camera
maintenance.
For details on uses and functions, please refer to “Camera Management Tool User Manual”.
The Camera Management Tool can be installed from the installer.
Installer name: VBToolsInstall.exe
Recorded Video Utility
This utility is used for viewing and managing the videos recorded on the memory card mounted in the camera. The
Recorded Video Utility enables you to perform the following operations on recorded videos.
• Displaying a list of videos
Camera Software
20
• Playing and deleting videos
• Downloading videos to a computer
For details on using the utility and its functions, please refer to “Recorded Video Utility User Manual”.
The Recorded Video Utility can be installed from the installer.
Installer name: VBToolsInstall.exe
RM-Lite
This software displays, records and plays back video from up to four cameras via a network.
Installer name: RMLiteInstall.exe
RM-Lite Software
Note
• For details on the usage, operating environment, and functions of RM-Lite, please refer to “Administrator Manual”.
• RM supports German, English, Spanish, French, Italian, Russian, Thai, Turkish, Chinese (simplified), and Japanese.
Additional Software/Licenses (Sold Separately)
You can purchase additional software and licenses as necessary.
Canon H.264 Additional User License AUL-VB
Additional license for viewing H.264 video with multiple computers via the Viewer or Recorded Video Utility.
Each camera includes one license. Additional licenses are necessary for multiple computers to view H.264 video
from a single camera.
Type Overview
RM-Lite Storage Server Up to four cameras can be registered to record video (JPEG).
RM-Lite Viewer
Plays video recorded in the storage server and displays live video (JPEG/H.264) from
the camera.
Up to four cameras can be registered for the viewer.
RM-Lite Manager Use to register cameras and configure recording schedules.
RM-Lite Viewer RM-Lite Storage Server
Network
Flow of video from the camera
Flow of recorded video
Important
To add the RM-Lite Viewer or RM-Lite Manager, you must purchase RM-Lite-V (sold separately).
Before Use
1
21
RM-64/RM-25/RM-9
This software allows network cameras to be used for multipoint surveillance, and for displaying, recording and
playing back videos from the camera.
The number of cameras that can be registered with RM-64/RM-25/RM-9 varies: 64, 25, or 9 cameras respectively can
be registered. By using multiple Storage Servers, you can construct a surveillance system supporting up to 512
cameras.
Note
Licenses for upgrading from RM-9 to RM-25 or RM-64, and from RM-25 to RM-64 are also available.
RM-V
This additional license lets you install the RM-64/RM-25/RM-9 RM Manager and RM Viewer on multiple computers.
Purchase the license to be able to view video from the camera from multiple locations and for other similar purposes.
RM-Lite-V
This additional license lets you install the RM-Lite Viewer or RM-Lite Manager on multiple computers.
Purchase the license to be able to view video from the camera from multiple locations and for other similar purposes.
22
For the latest information on this product (firmware and software, user manual, operating environment, etc.), please refer to
the Canon website.
PC Environment Details
*1 Cannot be started from the Windows start screen
*2 Does not support playback of Video (H.264) or audio transmission/reception
Note
• For information on the operating environment of the Camera Management Tool, please refer to “Camera Management Tool User
Manual”.
• For information on the operating environment of the Recorded Video Utility, please refer to “Recorded Video Utility User Manual”.
Operating Environment
CPU
(Recommended) Intel Core i7-2600 or higher
Graphics Board
(Recommended) Not specified
Memory
(Recommended) 2 GB or higher
Viewer Display
(Recommended) 1920 x 1080 or higher
OS and
Compatible Web
Browser
Windows 7 Ultimate/Professional/Enterprise/Home
Premium SP1 32/64-bit
Internet Explorer 11 32/64-bit, Chrome 58*
2
Windows 8.1/Windows 8.1 Pro/Windows 8.1
Enterprise 32/64-bit*
1
Internet Explorer 11 32/64-bit, Chrome 58*
2
Windows 10 Pro/Windows 10 Enterprise/Windows 10
Education/Windows 10 Home 32/64-bit
Internet Explorer 11 32/64-bit, Microsoft
Edge*
2
, Chrome 58*
2
Windows Server 2008 Standard SP2 32/64-bit Internet Explorer 9 32-bit
Windows Server 2008 R2 Standard SP1 64-bit Internet Explorer 11 32/64-bit, Chrome 58*
2
Windows Server 2012 Standard 64-bit*
1
Internet Explorer 10 32/64-bit, Chrome 58*
2
Windows Server 2012 R2 Standard 64-bit*
1
Internet Explorer 11 32/64-bit, Chrome 58*
2
Windows Server 2016 Standard 64-bit Internet Explorer 11 64-bit, Chrome 58*
2
– Must be configured to allow use of JavaScript, IFRAME (html tag), and web storage
– For Camera Viewer only, cookies must be enabled
Operating System
Language
Setting Page, Camera Viewer, Mobile Camera Viewer:
German/English/Spanish/French/Italian/Polish/Russian/Turkish/Thai/Korean/Chinese (Simplified) /
Japanese
Before Use
1
23
Verified Mobile Devices (Setting Page, Camera Viewer, Mobile Camera
Viewer)
– As of May 2017
*1 Does not support playback of Video (H.264) or audio transmission/reception
*2 Setting Page and Camera Viewer is not supported
Mobile Devices OS Compatible Web Browser
Surface 3
Windows 10 Home 64-bit Internet Explorer 11,
Microsoft Edge*
1
– Must be configured to allow use of JavaScript, and web storage
– For Camera Viewer only, cookies must be enabled
iPad mini 4
iPad Air 2
iPad Pro
iPhone SE*
2
iPhone 7/iPhone 7 Plus*
2
iOS 9.3.5
iOS 10.3.2
Safari*
1
– Must be configured to allow use of JavaScript, IFRAME (html tag), and web storage
– For Camera Viewer only, cookies must be enabled
Nexus 9 Android 7.1.1 Chrome 58*
1
Galaxy Tab S 8.4 Android 4.4.2 Chrome 58*
1
Galaxy Tab S 10.5 Android 4.4.2 Chrome 58*
1
Nexus 6P*
2
Android 7.1.2 Chrome 58*
1
Galaxy S7 edge*
2
Android 7.0.0 Chrome 58*
1
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Step 1 Preparing to Install the camera
Make preparations to use the camera via a network.
Install the necessary software
“Installing Software” (P. 28)
Check/configure the computer and web browser security settings
“Checking/Configuring Security Settings” (P. 31)
Use the Camera Management Tool to configure initial camera settings.
“Configuring Initial Camera Settings” (P. 35)
Step 2 Installing the Camera
Install the camera to suit the environment it will be used in.
“Installation Guide”
Step 3 Setting the Camera Angle
Use the Setting Page to set the camera angle while checking video on the computer screen.
“Setting the Camera Angle” (P. 37)
Step 4 Using the Camera Viewers
Operate the camera while viewing the video in the Viewer.
“Camera Viewer” (P. 39)
Step 5 Adjusting Advanced Settings According to Its Use
Advanced settings can be made in the Settings Menu, such as
for camera control and security, according to how the camera
will be used.
Settings can also be made using the Camera Management Tool.
For details, please refer to “Camera Management Tool User
Manual”.
“Setting Page” (P. 75)
Steps for Setting Up the Camera
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Chapter
Camera Setup
To prepare the camera for use, install the necessary software on the computer, and configuring the initial
settings for web browser security and the camera.
28
Install the necessary software.
Necessary Software
You will need the following software:
• Camera Management Tool
• Recorded Video Utility
• .NET Framework 3.5 SP1/.NET Framework 4.5 (unnecessary if already installed on computer)
Note
If .NET Framework 3.5 SP1/.NET Framework 4.5 is not installed on the computer, the installer will automatically install the version
appropriate for the version of Internet Explorer used on the computer.
Software Installation
Installation Methods
The software can be installed together using [Easy Installation], or you can select which software to install using
[Custom Installation].
Installing Software
The installation screen is displayed.
Note
If the [User Account Control] screen is displayed, click [Yes] or [Continue].
Installing Software
1
Confirm that all other applications have been closed.
2
Double-click [VBToolsInstall.exe].
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If you select [Easy Installation], confirm the software that will be installed and click [Next].
If you select [Custom Installation], select the software to be installed and click [Next].
The User License Agreement screen is displayed.
3
Select the installation method.
4
Confirm or select the software that will be installed.
30
Installation starts.
The Camera Management Tool icon and Recorded Video Utility icon will be displayed on the desktop.
5
Read through the user license agreement and click [Yes] if you accept it.
6
Click [Exit] or [Reboot].
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Camera configuration and operation may be blocked, depending on the security functions of the operating system and web
browser.
Change or check security settings beforehand.
Checking Firewall Settings
To use the software on computers where Windows Firewall is enabled, you may need to add each software as an
application allowed to communicate via the firewall.
Note
Even if you do not perform the following steps, you can still add each software with the [Windows Security Alert] dialog box that is
displayed when you launch the software.
Checking/Configuring Security Settings
1
Click [System and Security] > [Windows Firewall] in [Control Panel].
2
Click [Allow an app or feature through Windows Firewall].
32
Settings When Using Windows Server
Adding the Camera IP Address as a Trusted Site
When the security level for internet sites and intranet sites is set to [High], it is necessary to add the IP address of the
camera to the list of trusted sites.
Note
Set the camera IP address with the Camera Management Tool. For details, please refer to “Camera Management Tool User
Manual”.
3
Click [Change settings] > [Allow another app].
4
Select the software to use, such as [Camera Management Tool], and click [Add].
1
Click [Network and Internet] > [Internet Options] in [Control Panel].
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The [Trusted sites] dialog box is displayed.
Note
• Clear the [Require server verification (https:) for all sites in this zone] checkbox if it is selected.
The camera’s IP address will be added to the [Websites] list.
• You can add IP addresses for multiple cameras by using a wildcard (*) when entering the IP address.
For example, if you enter “192.160.1.*”, all cameras that share the “192.160.1” portion of the address will be added as trusted
sites.
Sound Settings for Using the Audio Functions
In Windows Server, the sound function is disabled by default.
To use audio functions with the viewer, follow the steps below to enable the sound function.
2
Click the [Security] tab.
3
Click [Trusted sites] > [Sites].
4
Enter the IP address of the camera under [Add this website to the zone], then click [Add].
34
The [Audio Service Not Running] dialog box is displayed.
The [Sound] dialog box is displayed.
If no audio device is installed, refer to your computer manual.
1
Open [Control Panel] and click [Hardware].
2
Click [Sound].
3
Click [Yes].
4
Click the [Playback] tab to confirm that an audio device has been installed.
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To use a camera, it is necessary to first set the administrator account for the camera, then configure the network settings,
and then connect the camera and computer via the network. Use the Camera Management Tool to configure these settings.
The Camera Management Tool also enables multiple cameras to be configured at the same time.
For information on how to use the Camera Management Tool, please refer to the “Camera Management Tool User Manual”.
Flow of Configuration Using the Camera Management Tool
Launching the Camera Management Tool
Searching for Cameras
Search for cameras connected to the same network as the computer in which the Camera Management Tool is installed.
Registering the Administrator Account (Administrator Name and Administrator Password)
Configuring Initial Camera Settings
Configure the basic settings of the camera, such as the network settings and camera name.
Setting up the network without a DHCP server
Cameras with the factory default settings are configured to obtain an IP address from the DHCP server. Detect the camera
using the Camera Management Tool with a DHCP environment or an IPv6 environment.
However, you can access a camera connected to a network environment without a response from the DHCP server by
entering a specific IP address (192.168.100.1) in a web browser.
The [Default Settings] top page will be displayed.
After the camera reboots, the Setting Page is displayed and you can configure the settings.
Configuring Initial Camera Settings
Important
• You can only access a camera 30 seconds after connecting the camera to the network environment without a response from the DHCP
server using the 192.168.100.1 IP address.
• If there is a response from the DHCP server after 30 seconds has elapsed, the camera switches to the address assigned by the DHCP
server.
• When accessing a camera by entering 192.168.100.1 in a web browser, set the computer to an IP address with the same subnet
(255.255.255.0).
• If multiple cameras with the factory default settings exist on the same network, the cameras cannot be accessed.
1
Launch the web browser.
2
Enter 192.168.100.1, and press the Enter key.
3
Enter the administrator name and administrator password, and click [Apply].
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Chapter
Setting the Camera Angle
After installing the camera, set the camera angle while checking the video displayed on the Setting Page.
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Adjust the camera angle when installing the camera or after changing the installation location.
The camera angle settings are configured by accessing the Setting Page (P. 76).
Step 1 Configuring the Camera
Set the digital zoom and video flip, which affect the camera angle.
[Digital Zoom] (P. 96) in [Camera] > [Camera] > [Camera Control] on the Setting Page.
[Video Flip] (P. 98) in [Camera] > [Camera] > [Installation Conditions] on the Setting Page.
Step 2 Setting Zoom
Set the zoom position with the zoom slider.
[Camera] > [Initial Settings] (P. 99) on the Setting Page.
If you set [Digital Zoom] to [Enable] in [Camera] > [Camera] > [Camera Control] on the Setting Page in Step 1, the digital
zoom area (yellow) is displayed and digital zoom becomes available.
The higher the digital zoom ratio, the lower the video quality becomes.
Step 3 Setting the Focus
You can manually focus on the subject, or fix the focus at infinity. When manually operating the focus, you can use the One-
shot AF feature to focus on the subject.
[Camera] > [Initial Settings] > [Camera Settings] > [Focus] (P. 101) on the Setting Page.
Note
For precautions, etc. regarding the focus, please refer to the “Important” and “Note” sections of [Camera] > [Initial Settings] > [Camera
Settings] > [Focus] on the Setting Page (P. 101).
Flow for the Setting of the Camera Angle
Important
If you change the zoom after configuring the intelligent function, privacy mask, preset, and ADSR, those settings must be configured
again.
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Camera Viewer
Use the web browser to access the Viewer in the camera to perform camera operations, view live video, and
check the status of events.
40
You can start the Camera Viewer to switch users and check/configure the status of the camera as well as the video display.
Note
If you open another window or tab to access the camera while an authenticated web page is displayed, the authentication information of
the displayed web page may be discarded.
In this case, enter the authentication information again.
Launching the Camera Viewer
You can enter the IP address set with the Camera Management Tool directly into a web browser to display the Setting Page
of the camera, and start the Viewer from the Setting Page.
Note
For details on settings in the Camera Management Tool, please refer to “Camera Management Tool User Manual”.
The authentication screen for Setting Page will be displayed.
The Settings Menu is displayed.
Note
You can set [Basic] > [Viewer] > [General] > [Default Page] to [Display Viewer] in the setting menu to set the Viewer as the default
page (P. 94).
Viewing Video with the Camera Viewer
1
Launch the web browser.
2
Enter the IP address, and press the Enter key.
3
Enter the Administrator Name and Administrator Password and click [OK].
4
Click [Viewer].
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The authentication screen for the Viewer is displayed.
The Camera Viewer is displayed.
User Authentication
When you use the Viewer and the Setting page, an authentication screen is displayed, and you are prompted to enter
a user name and password.
If you enter the wrong user name or password, you will not be able to connect to the camera. Enter the correct user
name and password and connect to the camera.
When [Basic] > [Viewer] > [Viewer Settings] > [User Authentication] on the Setting Page is set to [Do not
authenticate], the authentication screen is not displayed when connecting the Viewer.
5
Enter the administrator name and administrator password, and click [OK].
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The administrator name and administrator password are set using the Camera Management Tool.
Note
• Only administrators can connect to a camera using the Setting Page.
• When IE ESC (Internet Explorer Enhanced Security Configuration) is enabled in Windows Server, the blocked content dialog box
may be displayed when attempting to access the Setting P5age or the viewer. If this happens, please register the camera IP
address as a trusted site (P. 32).
Switching to the Administrator or an Authorized User
If [Basic] > [Viewer] > [Viewer Settings] > [User Authentication] is set to [Do not authenticate] on the Setting Page, an
authentication screen is not displayed when connecting to the Viewer, and you can use the Viewer as a guest user. Guest
users cannot perform some operations with the Viewer, but you can also switch the user in order to use the Viewer as an
administrator or authorized user.
Important
• Change the administrator password periodically to enhance system security. Do not forget the new password.
• Restore factory default settings if you have forgotten the administrator account (P. 225). However, you will become unable to
connect to the camera because the administrator account is also initialized. Use the Camera Management Tool to configure the
initial settings.
• It is strongly recommended that you clear the [Remember my credentials] checkbox when an authorized user shares a Viewer
on the same computer.
Authentication screen for the Setting Page Authentication screen for the Viewer
1
Click the [Main] button.
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The [Main] menu will be displayed.
The user authentication window is displayed.
The Viewer for the user entered for user authentication is displayed.
Camera Viewer Access Restrictions
You can set authorized users, which require user authentication, and guest users, which do not require
authentication.
The functions that each user can use in the Camera Viewer depend on the privileges assigned to the user (P. 88).
2
Click [Switch Users].
3
Enter a user name and password and click [OK].
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Administrator:
The user assigned all privileges.
Access the Viewer using the administrator name and password registered for the administrator account.
The administrator can disable all the privileges of an authorized user or a guest user, and completely prohibit
authorized users and guest users from accessing the camera.
Authorized user:
An authorized user has higher privileges than a guest user.
It is necessary to register the user name and password (P. 87).
Guest user:
This user can only use a limited set of functions.
Can access the Viewer without performing user authentication.
The four types of privileges for using the Viewers are privileged camera control, camera control, video distribution
and audio distribution.
The scope of each privilege and whether it can be granted to a user is shown below.
If an item in [Privileged Camera Control], [Camera Control], or [Video Distribution] is set to [Enable] in the above
table, the items above and to the right of that item are also set to [Enable]. If an item is set to [Disable], the items
below and to the left of that item are also set to [Disable].
In the rows, more powerful privileges are on the left and less powerful privileges are on the right. However, audio
distribution can be set separately.
In the columns, authorized users have higher privileges than guest users.
Note
• With the factory default settings, authorized users are assigned privileges for camera control.
• With the factory default settings, guest users are assigned privileges for camera control, video distribution, and audio distribution.
Privilege Privileged Camera
Control Camera Control Video Distribution Audio Distribution
Scope of Privilege
Can perform the most
operations after the
administrator.
Can perform some
Viewer operations.
View video with the
Viewer
Receive audio with
the Viewer
Grant to Authorized
Users Yes Yes Yes Yes
Grant to Guest Users No Yes Yes Yes
Important
• Multiple computers cannot connect to a single camera at the same time using the same administrator account.
An authorized user or a guest user can connect to the camera from multiple computers at the same time. However, when
controlling the camera, the control privileges are given to the authorized user who accessed the camera most recently. On the
other hand, guest users are placed in a queue.
• [Basic] > [Viewer] > [General] > [Default Page] must be set to [Display Viewer] to enable authorized users and guest users to
connect to the camera.
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Camera Viewer Screen
The privileges required for operating the Viewer are indicated with the following symbols.
Administrator Privileges
Privileged Camera Control or higher privileges
Camera Control or higher privileges
No Symbol Video Distribution or higher privileges
Audio Distribution privileges
(R)
(S)
(T)
(U)
(V)
(Q)
(2)
(3)
(4)
(5)
(6)
(8)
(9)
(10)
(11)
(7)
(17)
(18)
(19)
(20)
(21)
(22)
(24)
(25)
(14)
(12)
(13)
(15)
(1)
(22)
(23)
(16)
(A)
(B)
(C)
(D)
(K)
(L)
(M)
(N)
(17) (20)(18) (19)
(E)
(F)
(G)
(H)
(I)
(J)
(O)
(P)
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(1) Video Display Area
Displays video received from the camera.
(2) [Reconnect] Button
Reconnects to the camera. Can be operated when the Viewer is not connected to the camera.
(3) [Full Screen Mode] Button
Video is displayed in full screen mode (P. 52).
(4) [Switch Area Zoom/Drag to Move] Button
Switch between Area Zoom and Drag to Move functions for dragging in the video display area (P. 58).
(5) [BLC] (Back Light Compensation) Button
Turns on/off backlight compensation. This control is effective when the video is dark due to backlight (P. 62).
(6) [Memory Card Recording] Button
Start and stop video recording to a memory card (P. 68).
(7) [Obtain/Release Camera Control Privileges] Button
Obtain and release the camera control privileges (P. 55).
(8) [Snapshot] Button
Open the snapshot panel and display a still image of the moment you clicked the button in the control display
area (P. 67).
(9) [Viewer PTZ] Button
Starts/stops the Viewer PTZ. When started, the Viewer PTZ panel is shown in the control display area (P. 63).
(10) [Digital PTZ] Button
Starts/stops the Digital PTZ. When started, the Digital PTZ panel is shown in the control display area (P. 64).
(11) [Panorama Display] Button
Displays the panorama display panel in the control display area (P. 60).
(12) [Close] Button
Closes the panels shown in the control display area.
(13) Snapshot Tab
Click this to switch the control display area to the snapshot panel (P. 67).
(14) Viewer PTZ/Digital PTZ Tab
Click this to switch the control display area to the Viewer PTZ/Digital PTZ panel (P. 63).
(15) Panorama Display Tab
Click this to switch the control display area to the panorama display panel (P. 60).
(16) Control Display Area
Click (13), (14), or (15) to display the snapshot panel, Viewer PTZ/Digital PTZ panel, or panorama display panel.
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(17) [Main] Menu
Switches the language or user, and switches the Setting Page or Mobile Camera Viewer.
(A) [Language] Button
Switches the display language.
(B) [Switch Users]
Use this to log in as an administrator or authorized user (P. 42).
(C) [Settings Page]
The screen switches to the Setting Page (P. 76).
(D) [Mobile Camera Viewer]
Switches the connection to the Mobile Camera Viewer. For details on Mobile Camera Viewer, please refer
to “Mobile Camera Viewer Operation Guide”.
(18) [Video and Audio] Menu
Configures the video display size and audio transmission/reception of the Viewer.
(E) Video Size
Select the video reception size and video format from the camera (P. 51).
(F) H.264 Reception
Selects whether to enable or disable H.264 video reception (P. 51).
For guest users, [H.264] is displayed if [Enable] is set in [Basic] > [Viewer] > [Viewer Settings] > [H.264 for
Guest Users] on the Setting Page (P. 95).
(G) Display Size
Select the video display size for the screen (P. 51).
(H) Maximum Frame Rate
Select the maximum frame rate for JPEG video (P. 52).
(I) Audio Reception
Start/stop audio reception from the camera and set the volume (P. 70).
(J) Audio Transmission
Start/stop audio transmission from the camera, and set the volume and transmission time (P. 70).
(A)
(B)
(C)
(D)
(E)
(F)
(G)
(H)
(I)
(J)
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(19) [Camera Operation] Menu
Sets the pan/tilt/zoom, focus, exposure, and day/night switch of the camera.
(K) Pan/Tilt
Operate a button to move the angle in the direction of the arrow (P. 60).
(L) Pan/Tilt Speed
Select the operating speed for the pan/tilt buttons (P. 60).
(M) Zoom
Operate a button to zoom in and zoom out (P. 60).
(N) Zoom Speed
Select the operation speed for the zoom button (P. 60).
(O) Focus
Sets the camera to focus on the subject (P. 61).
(P) Exposure Compensation
Corrects the exposure according to the brightness of the subject (P. 61).
(Q) Day/Night
Set a capture mode suited to the brightness of the camera installation environment (P. 61).
(K)
(L)
(M)
(N)
(O)
(P)
(Q)
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(20) [Event and Input/Output] Menu
Enables you to check the output operations and input status of an external device, the detection status of the
intelligent function and the status of linked events.
(R) External Device Output
Use external device output (P. 72).
(S) External Device Input
Displays the status of the external device input signal for each input source (P. 72).
(T) Intelligent Function (Video Detection)
Displays the status of video detection by the intelligent function for each detection setting number (P. 73).
(U) Intelligent Function (Audio Detection)
Displays the status of [Volume Detection] or [Scream Detection] (P. 73).
(V) Linked Events
Displays the status of linked events (P. 73).
(21) Information Display
Information, warning and error messages are displayed (P. 50).
(22) Pan/Tilt Slider
Drag the sliders to pan (horizontally) or tilt (vertically) the camera (P. 56).
(23) Zoom Slider
Turn the knob to operate the zoom in (telephoto)/zoom out (wide-angle) function of the camera (P. 56).
(24) Preset Selection Menu
Selects a preset registered in the camera in advance (P. 62).
(25) [Home Position] Button
Move the camera angle to the home position (P. 62).
(R)
(S)
(T)
(U)
(V)
50
Checking Information
Information, such as the frame rate, camera pan/tilt/zoom values and descriptions of each function, is shown in the
Information Display.
Warning and error messages will also be displayed here if there are problems with camera operations or systems.
For details on the information displayed, please refer to “List of Viewer Messages” (P. 223).
Important
When [Camera] > [Camera] > [Camera Control] > [Image Stabilizer] (P. 97) is enabled, the actual angle of view of the video will be
smaller than the zoom values shown in the Information Display.
Information Display
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You can set the size and format of the video received from the camera and the size of the display screen on the computer.
Changing the Reception Video Size/Format and Display Screen Size
Open the [Video and Audio] menu and configure the video received from the camera.
(1) Video Size Setting
Select the size and format of video received from the camera.
The sizes that can be selected depend on the setting in [Basic] > [Video] > [All Videos] > [Video Size Set] on the
Setting Page (P. 91).
*1 If you enable [H.264] (make it purple), the H.264 video size is added to the menu.
*2 For VB-M44, VB-S805D Mk II and VB-S905F Mk II, [1920 x 1080 / 960 x 540 / 480 x 270] cannot be set for [Video
Size Set] (P. 91).
(2) H.264
Enable this (make it purple) to receive the H.264 video.
If you click this when it is disabled (gray), the [CANON SOFTWARE LICENSE AGREEMENT] dialog box is displayed.
Click [Yes] to accept the terms of the license agreement. The decoder is downloaded from the camera, enabling
H.264 video reception. The [CANON SOFTWARE LICENSE AGREEMENT] dialog box is not displayed for a guest user.
(3) Display Size Setting
The sizes that can be configured depend on the setting in [Basic] > [Video] > [All Videos] > [Video Size Set] on the
Setting Page (P. 91).
Changing the Reception Video Size and Display Screen
Size
[Video Size Set] Setting Selectable Video Size
JPEG H.264*
1
1920 x 1080 / 960 x 540 / 480 x 270*
2
480 x 270
960 x 540
1920 x 1080 • The sizes set with [Video Size] in [Basic] > [Video] >
[H.264(1)] or [H.264(2)] on the Setting Page (P. 92),
determine the sizes displayed in the menu.
• When [H.264(2)] is set to [Enable] in [Basic] > [Video] >
[H.264(2)] on the Setting Page (P. 93), both the [H.264(1)]
and [H.264(2)] video sizes are displayed in the menu.
1280 x 720 / 640 x 360 / 320 x 180
320 x 180
640 x 360
1280 x 720
1280 x 960 / 640 x 480 / 320 x 240
320 x 240
640 x 480
1280 x 960
(1)
(2)
(4)
(3)
52
* For VB-M44, VB-S805D Mk II and VB-S905F Mk II, [1920 x 1080 / 960 x 540 / 480 x 270] cannot be set for [Video Size
Set] (P. 91).
(4) Max. Frame Rate (JPEG)
You can select the maximum frame rate for JPEG video.
The setting is not selectable when displaying H.264 video in the video display area.
Displaying in Full Screen Mode
You can display the video display area in full screen mode by clicking the [Full Screen Mode] button in the upper right of
the Viewer.
Menus
When the full screen view is used, the menu panels required for controlling the camera are displayed on the bottom
of the screen, as with the Camera Viewer screen.
The privileges required for operating the menu panel are indicated with the following symbols.
[Video Size Set] Setting Selectable Screen Size Remarks
1920 x 1080 / 960 x 540 / 480 x 270*
Actual Pixels
480 x 270
960 x 540
1920 x 1080
Fit to Window
[Actual Pixels] displays the video at
the size at which it is being captured.
[Fit to Window] displays the video at
the maximum size possible in the web
browser window.
1280 x 720 / 640 x 360 / 320 x 180
Actual Pixels
480 x 270
640 x 360
1280 x 720
Fit to Window
1280 x 960 / 640 x 480 / 320 x 240
Actual Pixels
480 x 360
640 x 480
1280 x 960
Fit to Window
Administrator Privileges
Privileged Camera Control or higher privileges
Camera Control or higher privileges
No Symbol Video Distribution or higher privileges
Audio Distribution privileges
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(1) Menu Area Display Switch Button
Switches between displaying and hiding the menu bar.
(2) [Reconnect] Button
Reconnects to the camera. Can be operated when the Viewer is not connected to the camera.
(3) Full Screen Mode Switch Button
Returns the video display area to the regular view.
(4) [Video and Audio] Menu
Configures the video display size and audio transmission/reception of the Viewer.
(A) Video Size
Sets the reception video size from the camera (P. 51).
(B) H.264
Selects whether to enable/disable H.264 video reception (P. 51).
(C) Maximum Frame Rate
Selects the maximum frame rate for JPEG video (P. 51).
(D) Audio Reception
Plays/stops the received audio and sets the volume (P. 70).
(E) Audio Transmission
Plays/stops the transmitted audio and sets the volume and audio transmission time (P. 70).
(5) Camera Operation Menu
Performs the basic settings and operations of the camera.
(F) Preset
Selects a preset registered in the camera in advance (P. 62).
(G) Focus
Sets the camera to focus on the subject (P. 61).
(H) Exposure Compensation
Corrects the exposure according to the brightness of the subject (P. 61).
(5)
(2)
(1) (7) (9)(3)
(4) (8)(6)
(A)
(B)
(C)
(D)
(E)
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(K) (L)(J)
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(G)
(I)(H)
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(I) Day/Night
Set a capture mode suited to the brightness of the camera installation environment (P. 61).
(J) Switch Area Zoom/Drag to Move
Switch between Area Zoom and Drag to Move functions for dragging in the video display area (P. 58).
(K) Pan/Tilt/Zoom
If you enable this button (make it purple), the pan/tilt/zoom sliders are displayed on the screen to perform
operations.
The pan slider is displayed on the bottom of the screen, the tilt slider on the left edge of the screen, and the
zoom slider on the right edge of the screen.
(L) BLC (Back Light Compensation)
Turns on/off backlight compensation (P. 62).
(M) Home Position
Move the camera angle to the home position (P. 62).
(N) Obtain/Release Camera Control Privileges
Obtain and release the camera control privileges (P. 55).
(6) Event and Input/Output Menu
Use external device output (P. 72).
(7) Snapshot
Displays the still image shown when the button was clicked by opening the snapshot panel (P. 67).
(8) Memory Card Recording
Start and stop video recording to a memory card (P. 68).
(9) Information Display
Information, warning and error messages are displayed (P. 50).
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This section describes the operations and configuration required for using the camera, such as obtaining camera control
privileges, setting the angle and focus.
Obtaining Camera Control Privileges
To use the camera, you must obtain control privileges with the Viewer.
If you have not yet obtained camera control privileges, click the [Obtain/Release Camera Control Privileges] button.
You will obtain control privileges and be able to use the buttons on the Viewer.
The center of the [Obtain/Release Camera Control Privileges] button turns green while you have control privileges.
Camera Control Privilege Status Indicator
Depending on the camera control privilege status, the [Obtain/Release Camera Control Privileges] button
appearance changes as follows.
Operating the Camera
Important
It is necessary to obtain the camera control privileges to perform the operations and configuration as first described in this section.
Camera control privileges not obtained
Control privileges obtained
Appearance Control Privilege Status Explanation
Control privileges not obtained Camera control privileges have not been obtained.
Waiting for control privileges When a guest user is waiting to obtain camera control privileges, the
remaining time is counted down.
Control privileges obtained Camera control privileges have been obtained.
Control privileges obtained
(remaining control time)
After a guest user has obtained camera control privileges, the time
that the user can retain control privileges in priority over other guest
users is counted down.
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Using Pan/Tilt/Zoom
You can pan, tilt and zoom the camera to set the camera angle.
Note
• Camera operations using clicking and dragging, do not offer a high precision control of the camera.
• The administrator can operate the camera regardless of view restrictions. Authorized and guest users can only operate the camera
within the restricted view.
Clicking on the Video Display Area or Use the Sliders
Moving by Clicking on the Video Display Area
If you click in the video display area, the camera angle will change to center on the mouse pointer location. If the
camera angle does not center on the desired location with a single click, repeat the operation.
Note
• Click operations are not available in the video display area while using the Viewer PTZ or Digital PTZ.
• Click operations in the video display area become available after starting the Viewer PTZ or Digital PTZ.
Important
• Multiple users cannot obtain control privileges simultaneously.
• The Obtain/Release Camera Control Privileges button is displayed for authorized users and guest users if [Camera Control] is selected
in [Basic] > [User Management] > [User Authority] on the Setting Page.
• Administrators can take away camera control privileges from authorized users or guest users. Authorized users can also take away
camera control privileges from guest users.
A user with lower privileges cannot obtain camera control privileges while a user with higher privileges has camera control privileges.
Once finished, the administrator should always exit the Viewer or click the [Obtain/Release Camera Control Privileges] button to
release the control privileges.
Important
The camera is designed to last for a total of 50,000 round-trip pan/tilt operations.
For example, the camera will last for approximately six years if it performs 25 round-trip operations per day.
If the durability limit for pan/tilt operations is exceeded, the camera may not be able to perform focus and zoom operations correctly.
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Moving Using the Sliders
Drag the pan and tilt sliders to pan and tilt the camera.
Drag the zoom slider to zoom the camera.
The slider can also move by clicking directly on the slider bar.
Note
Slider operations cannot be performed unless the Viewer PTZ or Digital PTZ is started.
Sliders Used for Digital Zoom and Enhanced Digital Zoom
If you set [Camera] > [Camera] > [Camera Control] > [Digital Zoom] to [Enable] on the Setting Page (P. 96), the
digital zoom range (orange) will be displayed on the zoom slider and you will be able to use digital zoom.
Also, if you set [Camera] > [Camera] > [Camera Control] > [Enhanced Digital Zoom] to [Enable] on the Setting Page
(P. 96), the enhanced digital zoom range (blue) is displayed on the zoom slider and enhanced digital zoom becomes
available.
Enhanced digital zoom performs digital zooming within a range where poor image quality is not apparent, according
to the received video size.
The models that you can use digital zoom and enhanced digital zoom with are indicated below.
• Digital zoom
• Enhanced digital zoom
Note
• The zoom magnification for enhanced digital zoom is limited to the video size set by the user with camera control privileges.
Since other users also use digital zoom with the same zoom ratio, video deterioration may occur, depending on the received
video size.
• If you perform a zoom in operation that passes the telephoto end of the enhanced digital zoom area when both the digital zoom
area and enhanced digital zoom area exist, the camera temporarily stops at the telephoto end of the enhanced digital zoom area.
• The zoom ratio (digital zoom ratio) is shown in the information display.
• With digital zoom, image quality is reduced as the zoom ratio increases.
Zoom Slider
Drag upward to zoom in (telephoto), drag
downward to zoom out (wide-angle).
Tilt Slider
Move the camera vertically.
Pan Slider
Move the camera horizontally.
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Using Area Zoom/Drag to Move
You can drag on the video display area to zoom in and out, and change the camera angle.
Note
You cannot use Area Zoom or Drag to Move when using Viewer PTZ or Digital PTZ.
Using Area Zoom to Zoom In and Out
Drag left-to-right to define an area to zoom in on.
Drag right-to-left to draw out a frame in which will appear a preview of the video display area that will be zoomed
out to.
When operating in Area Zoom mode, an icon (zoom in: ; zoom out: ) is displayed in the frame.
To stop Area Zoom, right-click with the left mouse button held down, and the frame is displayed.
When dragged left-to-right, the camera will zoom in until the area in the frame fills the video display area.
When dragged right-to-left, the camera will zoom out, centered around the area in the frame.
Digital Zoom Range
Enhanced Digital Zoom Maximum Telephoto
(Temporary Stop Position)
Enhanced Digital Zoom Range
Optical Zoom Range
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Click the [Switch Area Zoom/Drag to Move] button to enter (Area Zoom) mode.
2
Drag out a frame in the video display area.
3
Release the mouse button.
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Using Drag to Move to Change the Camera Angle
The camera angle will move in the direction of the arrow.
The maximum length of the arrow is half the width and height of the video display area, and movement speed
increases with the length of the area.
Note
When using Drag to Move, the pan/tilt sliders will not move.
The camera will stop.
Using [Pan/Tilt/Zoom] in the [Camera Control] Menu
Open the [Camera Operation] menu and perform camera pan, tilt, and zoom operations.
1
Click the [Switch Area Zoom/Drag to Move] button to enter (Drag to Move) mode.
2
In the video display area, drag in the direction you would like to change the camera angle. An arrow will be
displayed.
3
Release the mouse button.
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Move by Clicking
If you click outside the frame, the frame will move and center on that point, panning and tilting the camera.
Adjusting Video
Open the [Camera Operation] menu to operate focus, exposure compensation and day/night function.
Focusing
Focus on the subject.
[Auto]
Focusing is performed automatically.
[Manual]
You can click and hold the (Near) and (Far) buttons to adjust the focus in the near and far directions.
[Fixed at infinity]
You can set the focus so that it is fixed near infinity.
Note
• For cautions on using Focus, see the “Important” section on P. 101.
• For information on the range of focus, please refer to the table on P. 102.
Setting the Exposure Compensation
Adjust the brightness of the video.
Move the slider to a negative value to make the video darker or a positive value to make the video lighter.
Switching Day/Night
Set the shooting mode according to the brightness of the installation environment of the camera.
For details on this function, see [Day/Night] on “Setting Page” (P. 105).
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• Cannot be set when [Exposure] is set to [Manual] on the Setting Page (P. 102).
• Cannot be set when [Smart Shade Control] is set to [Auto] on the Setting Page (P. 104).
Important
• Day/night can be set by the administrator and authorized users with privileged camera control.
• For cautions on using Day/Night, see the “Important” section on P. 106.
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Using Backlight Compensation
Click [BLC] to brighten video that is dark due to backlight.
The back light compensation button becomes active (purple) while backlight compensation is being performed.
Click the button again to cancel backlight compensation.
Note
If bright areas are overexposed, use [Smart Shade Control] on the Setting Page.
Using Presets or the Home Position
It is possible to control the camera using a preset or home position registered to the camera in advance.
When you click the preset selection menu and select a preset from the list that is displayed, the camera will be set to the
registered setting of the selected preset.
Clicking the [Home Position] button will set the camera to the registered setting of the home position.
Note
Register preset/home positions in advance in [Camera] > [Preset] > [Register Preset] (P. 118) on the Setting Page.
The registered preset is displayed in the preset selection menu.
Important
• You cannot use the [BLC] button if [Smart Shade Control] is set to [Auto] on the Setting Page.
• You cannot use the [BLC] button if [Exposure] is set to [Manual] on the Setting Page.
[Home Position] Button
Preset Selection Menu
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Move or Resize by Dragging
Press the mouse button inside the frame and drag it to move the preview frame.
If you press the mouse button and drag outside the frame, a new preview frame will be drawn.
You can resize the preview frame by dragging an edge of the frame.
Move by Clicking
If you click outside the frame, the preview frame will move and center on that point.
Move Using the Sliders/Resize
You can use the pan and tilt sliders in the video display area to move the preview frame. You can use the zoom
slider to resize the image within preview frame.
Note
The Viewer PTZ uses digital zoom, so the higher the digital zoom ratio, the lower the quality of the video.
Exiting Viewer PTZ
The Viewer PTZ exits if you perform one of the following operations.
• Click the [Viewer PTZ] button to disable it.
• Click the [Digital PTZ] button to start the Digital PTZ.
Note
You can also perform the following operations to retain the zoomed view of the video display area without exiting the Viewer PTZ
while the [Viewer PTZ] button is active (purple).
– Click the [Close] button on the control display area to close the Viewer PTZ panel.
– Click the snapshot tab or panorama display tab ( ) to switch the panel in the control display area.
Cropping and Displaying Part of an Image (Digital PTZ)
You can use the Digital PTZ panel to crop and display part of a camera image in the image display area.
Note
If you enable Digital PTZ while receiving H.264 video, the received video is switched to JPEG.
3
Move the frame to the area you would like to magnify and resize the frame as desired.
Preview Frame
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Cropping Video With Digital PTZ Panel
The [Digital PTZ] button changes active (purple), and the Digital PTZ panel is shown in the control display area.
The preview frame operations are the same as with the Viewer PTZ (P. 63).
The preview frame size can be set to any of 5 sizes. The screen sizes according to the setting in [Basic] > [Video]
> [All Videos] > [Video Size Set] (P. 91) on the Setting Page.
• When the aspect ratio 16:9 is selected: 640 x 360, 512 x 288, 384 x 216, 256 x 144, 128 x 72
• When the aspect ratio 4:3 is selected: 640 x 480, 512 x 384, 384 x 288, 256 x 192, 128 x 96
Note
The preview frame will move in steps. Fine-tuned movement is not possible.
The video of the area inside the manipulated preview frame is magnified to fill the video display area.
Note
The Digital PTZ uses digital zoom, so the higher the digital zoom ratio, the lower the video quality.
1
Click the [Digital PTZ] button.
2
In the Digital PTZ panel, move and resize the preview frame.
Important
Even if the camera angle is changed due to a slider operation or preset, the position of the preview frame on the Digital PTZ panel
is fixed.
Preview Frame
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Using Presets or the Home Position
You can use a registered preset or home position to specify the range for Digital PTZ.
If you select a preset, the preview frame on the Digital PTZ panel moves to the preset position, and the video inside
the frame is shown in the video display area.
Note
Register presets in advance in [Camera] > [Preset] > [Register Preset] on the Setting Page (P. 118).
Exiting Digital PTZ
The Digital PTZ exits if you perform one of the following operations.
• Click the [Digital PTZ] button to disable it.
• Click the [Viewer PTZ] button to start the Viewer PTZ.
Note
You can perform the following operations to continue Digital PTZ while the [Digital PTZ] button is active (purple).
– Click the [Close] button on the control display area to close the Digital PTZ panel.
– Click the snapshot tab or panorama display tab ( ) to switch the panel in the control display area.
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You can take snapshots while checking the video in the video display area.
The snapshot panel is opened in the control display area and the still image from the instant that the button was
clicked is displayed.
If you click the [Snapshot] button again, the image displayed in the Snapshot panel will be updated.
Note
• The snapshot is saved as a JPEG file.
• The saved snapshots are the same size as the reception video size.
Saving Snapshots
1
Click the [Snapshot] button at the moment you want to capture a still image.
2
To save the snapshot, right-click on the Snapshot panel.
3
Click [Save picture as] in the menu that is displayed.
4
Enter the desired file name and save the snapshot.
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Manually record video being shown in the video display area to a memory card inserted in the camera.
Note
• You can manually record video if the following conditions have been met.
– The memory card inserted in the camera is mounted.
– [Operation Settings] is set to [Save Logs and Videos] in [Memory Card] > [Memory Card Operations] (P. 196) on the Setting Page.
• The format and size of the video recorded to a memory card depends on the settings configured on the Setting Page.
– Video format: [Memory Card] > [Memory Card Operations] > [Video Format] (P. 197)
– Video size: JPEG [Basic] > [Video] > [JPEG] > [Video Size: Upload / Memory card]
H.264 [Basic] > [Video] > [H.264(1)] or [H.264(2)] > [Video Size]
Recording Videos Manually
The display of the [Memory Card Recording] button will change during video recording.
Recording Video to a Memory Card
1
If you have not obtained camera control privileges, click the [Obtain/Release Camera Control Privileges] button to
obtain the privileges.
2
Click the [Memory Card Recording] button.
Recording
Recording (while camera control privileges are not obtained)
Not recording (while camera control privileges are obtained)
Not recording (while camera control privileges are not obtained, or when no memory card is mounted to
the camera)
3
To stop video recording, click the [Memory Card Recording] button again.
Important
• Video manually recorded to the memory card will automatically be terminated after 300 seconds of recording.
• When recording manually, do not change the settings in the [Settings Page]. Doing so may result in the termination of the
manual recording.
• While manually recording to the memory card, you can continue to record even if you release camera control privileges or
disconnect the camera.
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Confirming Recorded Video
Use the Recorded Video Utility to confirm and play back the video manually recorded to a memory card.
For details, please refer to “Recorded Video Utility User Manual”.
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Open the [Video and Audio] menu to set the audio reception from the camera, the audio transmission from the Viewer and
the corresponding volumes.
Receiving Audio
Receive audio from the microphone connected to the camera and play it back in the Viewer.
Audio reception starts.
The [Audio Reception] button icon will change to active (purple) while receiving audio.
Note
• To receive audio, you must connect the microphone to the camera and set [Video and Audio] > [Audio] > [General Audio] >
[Audio Input] to [Enable] (P. 135) and set [Video and Audio] > [Audio] > [Audio Server] > [Audio Transmission from the Camera]
to [Enable] (P. 136) on the Setting Page.
• While the icon is active (purple), audio is constantly received even if you close the [Video and Audio] menu.
However, even if the icon is active (purple), audio input from the microphone will not be received because there is no sound sent
from the camera in the following cases.
– While the administrator is transmitting audio when [Audio Communication Method] is set to [Half Duplex] in [Video and Audio]
> [Audio] > [General Audio] on the Setting Page (P. 136)
Transmitting Audio
You can transmit audio received from an external device connected to the computer to a speaker with an amplifier
connected to the camera.
Audio transmission starts.
The [Audio Transmission] button icon will change to active (purple) while transmitting audio.
Receiving/Transmitting Audio
1
In the [Video and Audio] menu, click the [Audio Reception] button.
2
In [Output Volume], adjust the volume to an appropriate level using the slider.
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In the [Video and Audio] menu, select the maximum audio transmission time.
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Click the [Audio Transmission] button.
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Note
• To transmit audio, you must first set [Video and Audio] > [Audio] > [Audio Server] > [Audio Reception from Viewer] to [Enable] on
the Setting Page (P. 137).
• While the icon is active (purple), audio is constantly transmitted even if you close the [Video and Audio] menu.
• If [Audio Communication Method] is set to [Half Duplex] in [Video and Audio] > [Audio] > [General Audio] on the Setting Page
(P. 136), there is no sound sent from the camera to other users while the administrator is transmitting audio. Therefore, even if the
[Audio Reception] button (P. 70) is active (purple), audio input from the microphone cannot be received.
3
In [Input Volume], adjust the volume to an appropriate level using the slider.
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In the [Event and Input/Output] menu, you can operate the output of an external device and check the status of input of
the external device, detection of intelligent functions, and occurrence of linked events.
Operating External Device Output
You can operate output for the external device set in [Event] > [External Device] (P. 149) on the Setting Page.
Click the icon to switch between the active (purple)/inactive (gray) status.
Example:
Output 1: Output active
Output 2: Output inactive
Note
To operate [External Device Output] output, it is necessary to obtain camera control privileges.
Checking the Status of Event Detection
(1) [External Device Input]
Displays the input status of the external device set in [Event] > [External Device] (P. 150) on the Setting Page.
When a contact input signal is received from an external device, input will be activated and the icon becomes green.
Example:
Input 1: Input inactive
Input 2: Input active
Checking the Status of Event Detection
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(2) [Intelligent Function (Video Detection)]
The status of video detection set in [Event] > [Intelligent Function] > [Video Detection] (P. 161) is displayed for each
detection setting number. When the detection settings configured in Intelligent Function (Moving Object Detection,
Abandoned Object Detection, Removed Object Detection, Camera Tampering Detection, Passing Detection, or
Intrusion Detection) are triggered, the corresponding icon will turn green.
If a name is entered in [Detection Settings Name] in [Event] > [Intelligent Function] on the Setting Page (P. 166), that
name is displayed in [Setting 1] - [Setting 15].
Example:
Setting 1: Video Detection status ON
Other settings: Video Detection status OFF
Note
The icon indicating the detection status will be displayed for a maximum of five minutes (except for Moving Object Detection).
(3) [Intelligent Function (Audio Detection)]
Displays the status of [Volume Detection] or [Scream Detection] set in [Event] > [Audio Detection] (P. 152) on the
Setting Page. If detection is triggered, the icon will turn green.
Example:
Volume: Volume Detection status ON
Scream: Scream Detection status OFF
(4) [Linked Events]
Displays the status of linked events set with [Event] > [Linked Event] (P. 181) on the Setting Page. If a linked event is
triggered, the icon will turn green.
Example:
Setting 2: Linked Event status ON
Other settings: Linked Event status OFF
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Chapter
Setting Page
The Setting Page enables you to configure all the settings required for using the camera. Please configure the
settings on the Setting page according to how the camera will be used, before you use the camera.
The Setting Page also provides menus for when the camera is in operation; for example, camera maintenance.
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This section explains operations up to displaying the Setting Page, and common Setting Page operations.
Note
• The Setting Page can only be operated by administrators.
• Use the Camera Management Tool in advance to configure the administrator account and network settings.
Accessing the Setting Page
Directly enter the IP address set in the Camera Management Tool into a web browser to display the Setting Page of the
camera.
Note
You can also access the Setting Page from the Camera Management Tool. For details, please refer to “Camera Management Tool User
Manual”.
The user authentication window is displayed.
The Setting Page is displayed.
Note
The Viewer is displayed when [Basic] > [Viewer] > [General] > [Default Page] is set to [Display Viewer] in the setting menu (P. 94).
Settings Menu
(1) [Viewer] Button
Start the Camera Viewer (P. 41).
(2) Language Switch Button
Set the language to display on the screen.
(3) Setting Menus
If you click one of these items, its submenu (P. 80) will be displayed (excluding the [Memory Card] and [User
Page] menus). Click a submenu to navigate to its Setting Page.
How to Use the Setting Page
1
Launch the web browser.
2
Enter the IP address, and press the Enter key.
3
Enter the Administrator Name and Administrator Password and click [OK].
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Common Setting Page Operations
This section explains basic Setting Page operations, and operations common to all Setting Pages.
Note
If you have enabled settings in your web browser to not display dialog boxes, you may be unable to perform operations on the Setting
Page. If this happens, exit your web browser and launch it again.
Applying Changes to Settings
If you change a setting on the Setting Page, the [Apply] and [Clear] buttons on the upper right or lower right of the
screen is no longer grayed out and can be clicked.
Click [Apply] in this state to apply the changed settings.
Click [Clear] to revert to the previous settings.
Setting Changes Requiring Rebooting
Items that require the camera to be rebooted in order to apply the changed settings are indicated with an orange
symbol to their right.
When any item indicated with an orange symbol is changed, [Apply] displayed at the upper right and lower right of
each Setting Page changes to [Apply and reboot].
Click [Apply and reboot] to apply the changed settings and reboot the camera.
Click [Clear] to revert to the previous settings.
Return to the Settings Menu
Click [Settings Menu] at the upper right of each Setting Page to return to the setting menu.
Important
• If you open another window or tab to access the camera while an authenticated web page is displayed, the authentication
information of the displayed web page may be discarded. In this case, enter the authentication information again.
• To ensure security, exit the web browser after completing settings on the Setting Page and after using the Camera Viewer.
• Do not open multiple Setting Pages at one time and try to change the settings of a single camera.
Important
Setting changes will be lost if you navigate to another Setting Page without clicking [Apply] or [Apply and reboot]. Be sure to click
[Apply] or [Apply and reboot] to apply the changed settings. However, changes for [Initial Settings] are saved even if you navigate
to another page without clicking [Apply], so click [Clear] if you want to discard those settings.
Important
Do not use the [Back] or [Forward] buttons in the web browser to navigate Setting Pages. The changed settings may revert to the
original settings or unwanted setting changes may be applied.
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Help
Click [Help] at the beginning of any setting item to display a detailed explanation of that setting item.
Setting Ranges and Character Limits
For settings where you must enter numerical values or characters, the setting range or limits on the number of
characters will be displayed.
Please enter the settings within the displayed limits.
Operating the Video Display Area
Some Setting Pages such as [Initial Settings], [Preset] and [Intelligent Function] can be configured using the video display
area.
Note
• The displayed items will change depending on the Setting Page.
• Other users cannot access the Viewer while video is being displayed on the Setting Page. Also, video cannot be displayed or configured
while the administrator is connected to the Viewer.
(1) Video Display Area
Camera video is displayed here. Use the mouse to set the areas, etc. The operations on the video display area
are the same as in the Viewer (P. 56).
You can perform the following operations while the cursor is [+] in the video display area for some Setting
Pages.
– Centering the camera angle to the position you click (P. 56)
– Area zoom operations (P. 58)
(5)
(7)
(9)
(8)
(1) (3) (4)
(6)(2)
(2)
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(2) Pan/Tilt Slider
Pan and tilt operations are the same as in the viewer (P. 57).
(3) Zoom Slider
Zoom operations are the same as in the viewer (P. 57).
(4) Panorama Screen/Full-View Screen
Displays the full range of motion of the camera. You can set areas, etc. using mouse operations on the
panorama screen for some Setting Pages.
If a panorama image is registered in the camera (P. 110), the panorama image is displayed.
(5) [Snapshot] Button
Open the snapshot window and display a still image of the moment you clicked the button (P. 67).
(6) [Reconnect] Button
Reconnects to the camera. You can use this when not connecting to the camera.
(7) [Screen Resize] Button
The size of the video display area is switched each time this button is clicked.
(8) [Switch Mouse Operation] Button
Click this button to perform camera pan/tilt operations on the video display area using the mouse while the
button is purple.
(9) [Obtain/Release Camera Control Privileges] Button
Click this to obtain and release the camera control privileges (P. 55).
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About Each Setting Page
This section will give an overview of each item in the Settings Menu and each submenu.
Each of the [Basic], [Video and Audio], and [Video Record] menus has a [Video] submenu, but the functions are all
common. The functions can be set in any of the menus and the settings will be reflected in all of the [Video] submenus.
• Network (P. 83)
Network settings for connecting to the camera.
• User Management (P. 87)
Use this to change administrator account information, add/
delete authorized users and set privileges for users.
The settings of this item are the same as those in [Security]
> [User Management]. Settings configured on one page
are also reflected on the other.
• Date and Time (P. 89)
Camera date and time settings.
• Video (P. 91)
General video settings, such as the size and quality of
video transmitted from the camera.
•Viewer (P.94)
Configure the startup, authorization, and view of the
Viewer.
Basic
Camera • Camera (P. 96)
Settings for the camera name and external input/output
devices, and for use and installation of the camera.
• Initial Settings (P. 99)
Sets initial settings, such as video quality compensation, at
camera start up.
• Day/Night Mode Focus (P. 107)
Set the focus positions for when Day/Night Mode are
switched.
• Panorama (P. 110)
Configure the creation and management of panorama
images.
• View restriction (P. 114)
Set the range that the camera can capture.
• Preset (P. 118)
Register a series of settings as a preset.
• Preset Tour (P. 121)
Configure the settings for automatically touring with
multiple presets registered in advance.
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Video Record • Video (P. 91)
• Upload (P. 144)
Settings for uploading video via HTTP or FTP when an
event is triggered.
• Memory Card (P. 196)
Perform memory card operations or configure settings.
The settings of this item are the same as those of the
[Memory Card] menu. Settings configured on one page
are also reflected on the other.
• E-mail Notification (P. 148)
Settings for sending an e-mail notification to a specified
recipient when an event is triggered.
Server • Server (P. 138)
Settings for HTTP server, SNMP server, FTP server usage
or WS-Security time checks.
• Video Server (P. 141)
Settings for clients that can be connected to a video
server.
• Audio Server (P. 136)
Settings for audio transmission from the camera to the
computer, and audio reception from the computer to the
camera.
The settings of this item are the same as those in [Video
and Audio] > [Audio] > [Audio Server]. Settings configured
on one page are also reflected on the other.
• RTP Server (P. 142)
Settings for RTP streaming.
Video and Audio • Video (P. 91)
• ADSR (P. 126)
ADSR is an abbreviation for Area-specific Data Size
Reduction.
Reduces the data size of transmitted H.264 video by
reducing the video quality of unspecified area.
• On-screen display (P. 129)
Displays the date and time, camera name and other text
on the Video.
• Privacy Mask (P. 131)
Configure a mask for the areas of the camera video you
want to mask.
• Audio (P. 135)
Settings for audio input from the microphone connected to
the camera, audio output from the Viewer and playback of
a sound clip.
The setting items in [Audio Server] are the same as those
in [Sever] > [Audio Server]. Settings configured on one
page are also reflected on the other.
82
Security
Memory Card (P. 196)
Maintenance
• User Management (P. 87)
The settings of this item are the same as those of the [User
Management] in [Basic] menu. Settings configured on one
page are also reflected on the other.
• Host Access Restrictions (P. 185)
Separate access control from IPv4 and IPv6 addresses
can be set.
• SSL/TLS (P. 187)
Certificate creation and management, and encrypted
communication settings.
• 802.1X (P. 190)
Settings for 802.1X authentication and authentication
status display, and for certificate management.
•IPsec (P.192)
Settings for using IPsec.
Settings for recording video to a memory card when an event
is triggered.
The settings of this item are the same as those in [Video
Record] > [Memory Card]. Settings configured on one page
are also reflected on the other.
• General (P. 199)
Check the device information/settings, and licenses, and
reboot and initialize the device, etc.
• Backup / Restore (P. 201)
Perform backup and restoration.
• Update Firmware (P. 202)
Perform firmware updates.
• Log (P. 203)
Display logs and configure log notification.
User Page
Link to web page customized by the user.
For information on the User Page, contact a Canon Customer Service Center.
Event • External Device (P. 149)
Operation settings for external device output and for
external device input triggered events.
• Audio Detection (P. 152)
Detected changes in audio input from the microphone
connected to the camera can trigger operations such as
video recording or e-mail notification.
•Timer (P.155)
The timer function can generate events that can trigger
operations, such as video recording and e-mail
notifications, at regular intervals.
• Intelligent Function (P. 157)
Configure the intelligent functions such as moving object
detection, camera tampering detection, and intrusion
detection.
• Switch Day/Night (P. 180)
The camera angle can be moved to preset positions when
Day Mode and Night Mode are switched.
• Linked Event (P. 181)
By linking two types of events, a single event is triggered.
84
[IPv4 Address Settings Method
Select the method for setting the IPv4 address.
For [Manual], enter a fixed IPv4 address into [IPv4 Address].
For [Auto (DHCP)], the settings acquired from the DHCP server will be automatically entered in [IPv4 Address], [Subnet
Mask] and [IPv4 Default Gateway Address].
[IPv4 Address]
When [IPv4 Address Settings Method] is set to [Manual], enter a fixed IPv4 address.
[Subnet Mask]
When [IPv4 Address Settings Method] is set to [Manual], enter the designated subnet mask values for each network.
[IPv4 Default Gateway Address]
When [IPv4 Address Settings Method] is set to [Manual], enter a default gateway IP address. Be sure to set this when
connecting the camera to a different subnet from that of the Viewer.
[AutoIP]
Select this to enable or disable AutoIP.
[IPv4 Address (AutoIP)]
When [AutoIP] is set to [Enable], an automatically set IPv4 address is displayed.
IPv6
Settings for using IPv6 to connect to the camera. The IPv6 address can be assigned by the RA or DHCPv6 server
automatically or set manually.
[IPv6]
Select this to enable or disable IPv6.
[Auto (RA)]
Select [Enable] to set an address automatically using RA (Router Advertisement, network information automatically
transmitted from a router).
[Auto (DHCPv6)]
Select [Enable] to use DHCPv6 to set an address automatically.
[IPv6 Address (Manual)]
Enter a fixed IPv6 address if you set the address manually.
[Prefix Length]
Enter a prefix length if [Disable] is specified in [Auto (RA)].
Important
• Contact your System Administrator for the [IPv4 Address], [Subnet Mask] and [IPv4 Default Gateway Address] if you set the IPv4
address manually.
• If any of the [IPv4 Address], [Subnet Mask] or [IPv4 Default Gateway Address] settings are wrong, the camera may become
inaccessible via the network. If this occurs, use the Camera Management Tool to reset the address.
Important
If [Auto (DHCP)] is selected as the IPv4 address setting method, the IPv4 address may not be assigned correctly in certain environments,
such as when a router is present between the DHCP server and the camera. If this occurs, select [Manual] and enter a fixed IPv4
address.
Important
Contact your System Administrator for the [IPv6 Address (Manual)], [Prefix Length] and [IPv6 Default Gateway Address] if you set the
IPv6 address manually.
Setting Page
5
85
[IPv6 Default Gateway Address]
Enter a default gateway address if [Disable] is specified in [Auto (RA)]. Be sure to set this when connecting the camera to a
different subnet from that of the Viewer.
[IPv6 Address (Auto)]
If [Enable] is specified in [IPv6] and [Enable] is specified in [Auto (RA)] and [Auto (DHCPv6)], then the automatically
acquired address will be displayed.
Note
In an environment where IPv6 cannot be used, and IPv6/Auto is set to [Enable], then only the link-local address will be displayed in the
[IPv6 Address (Auto)] field.
DNS
Set the DNS server address. The DNS server address can be set manually or automatically assigned by a DHCP/DHCPv6
server.
[Name Server Address 1], [Name Server Address 2]
Enter the name server address you want to register. To register only one address, keep the [Name Server Address 2] field
blank.
Note
If [Name Server Address 1] is unavailable, [Name Server Address 2] will be accessed. However, [Name Server Address 2] must be set in
advance.
[Set Name Server Address Automatically]
Select the server to use for automatically setting the name server address.
To set [Use DHCP], select [Auto (DHCP)] in [IPv4 Address Settings Method] (P. 84).
To set [Use DHCPv6], select [Enable] in [IPv6], then select [Enable] in [Auto (DHCPv6)] (P. 84).
[Name Server Address (DHCP)]
Select [Use DHCP] or [Use DHCP/DHCPv6] in [Set Name Server Address Automatically] to display the name server
address acquired from the DHCP server.
[Name Server Address (DHCPv6)]
Select [Use DHCPv6] or [Use DHCP/DHCPv6] in [Set Name Server Address Automatically] to display the name server
address acquired from the DHCPv6 server.
[Host Name]
You can register the camera host name in the name server using alphanumeric characters.
Do not use “_” (underscore) in the host name in Internet Explorer 9/10/11.
[Host Name Registration with DDNS]
When you enter a name into [Host Name] and select [Register], the host name will be registered in the name server.
Registering the host name to DDNS is useful when operating with [IPv4 Address Settings Method] set to [Auto (DHCP)]
(P. 84). DNS server registration settings must be set in advance. Contact your system administrator for the DNS server
settings.
[Search Domain]
Enter a domain name and click [Add] to add the domain name to the Search Domain List.
Specify the host name without specifying a domain name for a server, such as the upload server, to search domains in the
form “host name + domain name”, when the domain names are specified in the Search Domain List.
Do not use “_” (underscore) in the domain name in Internet Explorer 9/10/11.
[Search Domain List]
A list of domain names added using [Search Domain].
The function queries the DNS server for each domain name starting from the top of the list.
Use the ▲▼ buttons on the right to change the order of the domain names.
To delete a domain name, select one from the list and then click [Delete].
86
mDNS
This will configure settings for using multicast DNS. If you use mDNS, the IP address and host name of the camera will be
broadcast to other hosts on the network.
[Use mDNS]
Select this to enable or disable mDNS.
Setting Page
5
87
You can change the administrator account, add new authorized users, and set the privileges for authorized users and guest
users.
For details on user privileges, please refer to “Camera Viewer Access Restrictions” (P. 43).
[User Management] is the same as [Security] > [User Management]. Settings configured on one [User Management] page
are also reflected on the other.
Administrator Account
Set this when changing the account information for the administrator.
[Administrator Name]
Enter the administrator name using alphanumeric characters, hyphens (-), and underscores (_).
[Password]
Enter the administrator password.
If the Camera Viewer, etc., are connected, terminate the connection before changing the password.
[Confirm Password]
Enter the same password as above for confirmation.
Authorized User Account
Add authorized users.
[User Name], [Password], [Confirm Password]
To add the authorized user, enter the user name and password, then click [Add].
Enter the user name using alphanumeric characters, hyphens (-), and underscores (_).
Up to 50 authorized users can be added.
[User List]
Displays a list of added authorized users.
The order of the list can be changed with the ▲▼ buttons on the right.
[Basic] > [User Management]
Configuring Accounts and Privileges
Important
• To ensure system security, change the administrator password periodically. Do not forget the new password.
• If you forget the administrator password, restore the factory default settings (P. 225). Note, however, that this will reset all camera
settings to factory default settings including the administrator account, the network information, date and time.
The following settings can be configured here.
• Administrator Account
• Authorized User Account
• User Authority
88
To delete an authorized user from the list, select the user and click [Delete].
User Authority
Set the privileges for authorized users and guest users. This setting enables you to set access restrictions for the Camera
Viewer (P. 43).
[Privileged Camera Control], [Camera Control], [Video Distribution], [Audio Distribution]
Select the items for granting users privileges.
An authorized user has higher privileges than a guest user.
Setting Page
5
89
Camera date and time settings.
Current Date and Time
The date and time set in the camera are displayed.
Settings
Set the date and time setting method, time zone and daylight saving time for the camera.
[Settings Method]
Select the date and time setting method.
[Set manually]
Set the desired date and time in [Date] and [Time].
Set the time in 24-hour format in <hour:minute:second> order.
[Synchronize with NTP server]
Synchronize with the time of NTP server specified in the displayed [Set NTP Server Settings Automatically].
[Set NTP Server Settings Automatically]
Select one of the following setting methods.
[Disable]
Enter the IP address or host name of the NTP server in [NTP Server].
[Use DHCP]
The camera time is synchronized with the time of the NTP server at the address acquired from the DHCP server.
The acquired NTP server address is displayed in [NTP Server (DHCP)].
In order to set [Use DHCP], you must change [Network] > [IPv4] > [IPv4 Address Settings Method] to [Auto
(DHCP)] (P. 84).
[Use DHCPv6]
The camera time is synchronized with the time of the NTP server at the address acquired from the DHCPv6 server.
The acquired NTP server address is displayed in [NTP Server (DHCPv6)].
In order to set [Use DHCPv6], you must change [Network] > [IPv6] > [IPv6] to [Enable], then set [Auto (DHCPv6)]
to [Enable] (P. 84).
[Use DHCP/DHCPv6]
The camera time is synchronized with the time of the NTP server at the address acquired from the DHCP server or
DHCPv6 server.
If the NTP server address can be acquired from both the DHCP server (IPv4) and DHCPv6 server, the NTP server
address acquired from the DHCP server (IPv4) will be used.
[Synchronization Interval (minutes)]
Enter the synchronization interval for the specified NTP server.
[Basic] > [Date and Time]
Setting the Date/Time
The following settings can be configured here.
• Current Date and Time
•Settings
90
[Last Sync Time]
The time last synchronized with the specified NTP server will be displayed.
[Synchronize with computer time]
The date and time will be synchronized with that of the computer currently accessing the camera. After clicking [Apply],
[Settings Method] will change to [Set manually].
[Time Zone] is not automatically selected, so set it if necessary.
Note
If the NTP server IP address is incorrect or a connection with the NTP server cannot otherwise be established, [Last Sync Time] will not be
updated, or will be blank.
[Time Zone]
Select the appropriate time zone.
When the time zone is changed and [Apply] is selected, the date and time will be automatically changed based on the
selected time zone.
[Daylight Saving Time]
Select whether to automatically adjust for daylight saving time to suit the time zone.
Setting Page
5
91
General video settings, such as the size and quality of JPEG and H.264 video transmitted from the camera.
[Video] is common with [Video] found in [Video and Audio] and [Video Record]. A setting configured in any of the [Video]
submenus will be reflected in the other [Video] submenus as well.
All Videos
Set the video size sets used by the camera.
All options in the [Video] submenu and the size sets that can be selected in [Video Size] in all of the Setting Pages are
determined by the video size set selected here.
This also determines the video sizes and screen sizes that can be selected by each Viewer.
[Video Size Set]
Categories and aspect ratios vary according to each video size set.
* For VB-M44, VB-S805D Mk II and VB-S905F Mk II, [1920 x 1080 / 960 x 540 / 480 x 270] cannot be set for [Video Size Set].
[Basic] > [Video]
Setting Video Size and Quality
Important
• The following may occur if video size, video quality and target bit rate are set higher, as this increases network load and data size per
frame.
– JPEG: The frame rate may drop
– H.264: Video may be temporarily disrupted
• In case of H.264 video, block noise may become noticeable if a large video size and low target bit rate are set.
• The data size may increase depending on the type or movement of the subject. If the frame rate remains low or other undesirable
conditions continue for a prolonged period, lower the video size or quality setting.
• The RM-Lite can only record JPEG video.
[Video Size Set] Category Aspect Ratio
[1920 x 1080 / 960 x 540 / 480 x 270]* 1080p 16:9
[1280 x 720 / 640 x 360 / 320 x 180] 720p 16:9
[1280 x 960 / 640 x 480 / 320 x 240] 4:3 4:3
The following settings can be configured here.
• All Videos
•JPEG
• H.264(1)
• H.264(2)
92
JPEG
You can configure settings for the quality and size of JPEG video transmitted from the camera, as well as, the video size
when recording the camera video.
The video sizes that can be set or selected depend on the [Video Size Set] setting.
[Video Quality]
Select the video quality transmitted from the camera for each size in a video size set.
Greater values have higher quality.
[Video Quality: Digital PTZ]
Select the video quality for digital PTZ.
[Video Size: video Transmission]
Select the default video size transmitted from the camera when no video size has been specified by the Viewer.
[Maximum Frame Rate: Video Transmission]
Limit the maximum frame rate per second transmitted to reduce the viewer load. Up to 30 frames per second can be set.
[Video Size: Upload / Memory card]
Select the size of video when using the upload function (P. 144) or when recording to a memory card (P. 196).
Set whether to upload a video or record it to a memory card with [Video Record] > [Upload] or [Memory Card] > [Video
Record Action] (P. 144).
H.264(1)
Settings for H.264(1) video transmitted from the camera.
The video sizes that can be selected depend on the [Video Size Set] setting.
[Video Size]
Select the size of the video transmitted from the camera.
[Bit Rate Control]
Set the video bit rate.
If you select [Use bit rate control (constant bit rate)], please set [Target Bit Rate (kbps)]. If you select [Do not use bit rate
control (variable bit rate)], please set [Video Quality].
[Target Bit Rate (kbps)]
You can select the target bit rate if [Bit Rate Control] is set to [Use bit rate control (constant bit rate)].
[Video Quality]
You can select the video quality if [Bit Rate Control] is set to [Do not use bit rate control (variable bit rate)].
Greater values have higher quality.
[Frame Rate (fps)]
Select the video frame rate.
[I Frame Interval (sec)]
Select the I frame interval (sec) for H.264 video.
Important
Changing the [Video Size Set] selection and clicking [Apply and reboot] will disconnect all connections and then change all the video
sizes. Consequently, users connected to the camera must reconnect.
If the [Video Size Set] selection is changed, review the following settings and check the operation.
– ADSR (P. 127)
– Privacy Mask (P. 131)
– Intelligent Function (P. 157)
– Preset (P. 118)
– View Restriction (P. 115)
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Setting Page
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93
H.264(2)
Settings for H.264(2) video transmitted from the camera.
The video sizes that can be selected depend on the [Video Size Set] setting.
[H.264(2)]
Select [Enable] to dual stream H.264 video.
[Video Size], [Bit Rate Control], [Target Bit Rate (kbps)], [Video Quality], [Frame Rate (fps)], [I Frame Interval (sec)]
Please refer to each setting in “H.264(1)”.
Important
• When [H.264(1)] or [H.264(2)] video is used for memory card recording and upload, the following restrictions apply to the setting.
– [Bit Rate Control]: [Use bit rate control (constant bit rate)] only
– [Target Bit Rate (kbps)]: [3072] or less
– [I Frame Interval (sec)]: either [0.5], [1], or [1.5]
• When dual streaming H.264 videos, setting the video size for H.264(1) and H.264(2) to the following combinations restricts the frame
rate to a maximum of 15 fps. For all other combinations, a frame rate of up to 30 fps can be selected.
H.264(1) H.264(2)
1920 x 1080 All sizes
All sizes 1920 x 1080
1280 x 960 1280 x 960
1280 x 720 1280 x 720
94
Configure the startup, authorization, and view of the Viewer.
General
[Default Page]
Sets the Setting Page or the Viewer as the first page to display when the camera is connected.
If users other than the administrator use the Viewer, set [Default Page] to [Display Viewer].
Viewer Settings
[User Authentication]
Displays the user authentication screen when the camera is connected to the Viewer (P. 41). If you select [Authenticate],
only the administrator or an authorized user (P. 87) can connect.
[Rotate Video Display]
If you select [Rotate clockwise 90 degrees] or [Rotate counterclockwise 90 degrees], video is displayed in portrait
orientation in the Camera Viewer. Use this to rotate the camera 90° to capture video in portrait orientation.
Note
• Rotation of the video display only affects the Viewer. The video in the video display area of the Setting Page is not rotated. Uploads and
video stored on the memory card are not rotated.
• If you rotate the video display, the on-screen display is also rotated.
[Basic] > [Viewer]
Configuring the Viewer
The following settings can be configured here.
• General
• Viewer Settings
H730 S80x
S90x
Camera Viewer video when [Rotate clockwise 90 degrees] is set
Setting Page
5
95
[H.264 for Guest Users]
Set whether guest users may receive H.264 video. If you select [Enable], the [H.264] button will be displayed even when a
guest user connects to the viewer (P. 47).
If you select [Enable], the [CANON SOFTWARE LICENSE AGREEMENT] dialog box is displayed. Click [Yes] to accept the
terms of the license agreement.
Important
Additional H.264 licenses are required to receive H.264 video on multiple computers (P. 20). Select [Disable] for environments in which
license management cannot be performed, such as environments in which multiple unspecified users access the camera.
96
Settings for the camera name and external input/output devices, and for camera use and installation settings.
Camera Name
Set the camera name.
[Camera Name]
Enter any camera name. Be sure to enter a name in [Camera Name].
Camera Control
Set various controls for easier viewing of video.
[Digital Zoom]
Select this to enable or disable digital zoom.
If [Enable] is selected, the area indicating digital zoom will be displayed next to the zoom slider (P. 57).
Unlike optical zoom, the higher the digital zoom ratio, the lower the video quality.
Note
If [Enable] is selected, the area indicating digital zoom will be displayed next to the zoom slider in [Camera] > [Initial Settings] only.
[Enhanced Digital Zoom]
Select this to enable or disable the enhanced digital zoom.
When the video size is small, digital zoom can be used to enlarge it up to the maximum size resolution with reduced video
deterioration.
When [Enable] is selected, an area indicating the enhanced digital zoom and a horizontal line (blue) indicating the
enhanced digital zoom telephoto end are displayed on the zoom slider of the Viewer (P. 57).
[Camera] > [Camera]
Setting General Camera Controls
The following settings can be configured here.
• Camera Name
• Camera Control
• Day/Night (when Auto is set)
• Installation Conditions
• Camera Position Control
• External Input Device 1, 2
• External Output Device 1, 2
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Setting Page
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97
[Maximum Digital Zoom Magnification]
Sets the maximum zoom magnification for digital zoom.
[Image Stabilizer]
Select this to enable or disable blur reduction in video due to camera vibration.
If there is still blur after selecting [On1], select [On2].
The angle of view will be narrower and video noisier when using the Image Stabilizer, compared to when it is not used.
[Smart Shade Control Strength (Auto)]
Select the control strength when [Smart Shade Control] (P. 104) is set to [Auto].
• [Mild]: Select if noise is noticeable.
• [Medium]: Recommended setting for Auto mode (default setting)
• [Strong]: Select to increase visibility in dark areas.
[Haze Compensation Strength (Auto)]
Select the strength of compensation when [Haze Compensation] (P. 105) is set to [Auto].
Note
When [Haze Compensation] is set to [Auto] and [Haze Compensation Strength (Auto)] is set to [Strong], contrast may be strong if the
subject is not obscured by haze. If this happens, set [Haze Compensation Strength (Auto)] to [Mild].
[Motion-Adaptive Noise Reduction]
When [Enable] is selected, noise reduction is automatically adjusted according to movement. For scenes in which there is
little movement, noise reduction is increased and data size decreases.
[Pan/Tilt Speed Control]
Select the pan/tilt control mode.
If [Control by zoom position] is selected, the pan/tilt speed will be slower in telephoto, and faster in wide-angle.
Day/Night (When Auto Is Set)
Set conditions for switching Day Mode and Night Mode when [Day/Night] is set to [Auto].
[Switching Brightness]
Select the brightness for switching Day/Night Mode when [Day/Night] is set to [Auto].
Select [Darker] if you want to capture video in color as much as possible.
Select [Brighter] to reduce noise. Note that this mode switches to monochrome sooner.
[Response (sec.)]
Select the number of seconds for determining when to switch Day/Night Mode, when [Day/Night] is set to [Auto]. Day/Night
Mode switches when the brightness continues to exceed or fall below the brightness set in [Switching Brightness] for the
number of seconds selected.
Select [30] or [60] if brightness changes frequently, such as when a light source passes in front of the camera. Select [5] or
[10] if change in brightness is minimal.
Important
• The image stabilizer is not effective when the subject is shaking.
• Stabilization is not effective beyond a certain degree of vibration or for momentary vibrations.
• If you select [On2], it is recommended to select a video reception size less than [640 x 480].
• If you use stabilization, please refer to the information listed in the following “Important” sections.
– The “Important” section in “Setting Privacy Mask” (P. 133)
– The “Important” section in “Setting View Restriction” (P. 115).
– The “Important” section in “Viewing Video with the Camera Viewer” (P. 50).
– The “Important” section in “Registering Presets” (P. 118).
Important
The intended effect may not be achievable, depending on the following conditions:
– the size of the subject
– the movement speed of the subject
– the scene with a lot of noise
– subjects without bright/dark contrast (white walls, etc.)
HM4x
HM4x
HM4x
HM4x
S30
S31
98
Installation Conditions
Configure settings for camera use suitable for the location the camera will be installed.
[Dome]
Select whether a dome is used. To use the camera with a separately sold indoor dome housing for the camera, select
[Enable].
[LED Setting]
Select whether to turn on the LED indicating the camera operation status.
If you select [Turn On], the LED will light up when turning the power on, rebooting, and during normal use.
When [Turn Off] is selected, the LED will light for several seconds during startup and then turn off.
Regardless of the setting, the LED will flash when initializing the settings.
Set to [Turn Off] if a separately sold indoor dome housing for the camera is used, or if reflected LED light enters the capture
area or otherwise interferes with image capture.
[Video Flip]
Select whether to vertically flip the video.
Select the setting suited to the camera installation method, such as ceiling mounting or placing on a desk.
Camera Position Control
Settings for camera use when there are no camera control restrictions for users or requests for camera control privileges.
[Restricted to Presets]
Restricts camera control of the camera angle, such as with Camera Viewer, to presets, including the home position, for
users other than administrators.
[Camera Position without Control]
Select the camera operation when there are no users with camera control privileges.
If [Return to Home Position] has been selected, the home position of the camera must be set in advance with [Camera] >
[Preset] > [Register Preset] (P. 118).
External Input Device
Enter each device name in order to identify the corresponding external input device being connected.
There are two external input device terminals on the camera.
[Device Name]
Enter the name of the device connected to the external input device terminal.
External Output Device
Enter each device name in order to identify the corresponding external output device being connected.
There are two external output device terminals on the camera.
[Device Name]
Enter the name of the device connected to the external output device terminal.
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Setting Page
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99
Sets initial settings, such as video quality compensation, at camera start up. If you change settings, the changes are
immediately reflected in the video display area and Viewer, even if you do not click [Apply].
A message confirms whether you want to display the current camera status as the initial settings if the current camera
status differs from the settings registered as the initial settings when you access [Initial Settings].
If you click [OK], the current camera status is displayed as the initial settings. If you click [Cancel], the current camera
status is ignored and the settings registered as the initial settings are displayed.
Camera Position
Sets the camera position at camera start up.
Note
• After installing the camera, set the zoom position with the zoom slider in [Initial Settings]. Video cropped in the position of the zoom
slider is transmitted.
• When [Camera] > [Camera Control] > [Digital Zoom] is set to [Enable] (P. 96), an area indicating digital zoom is displayed in the zoom
slider but not in the zoom slider next to the video display area of the Camera Viewer, etc.
[Pan/Tilt/Zoom position]
Register the present pan, tilt, and zoom positions as the initial setting. You can operate the frame on the panorama screen
or the video display area to perform pan, tilt, and zoom operations.
If you select [Do Not Register], the camera will return to the pan, tilt, and zoom positions as when the camera was turned off
the next time it is booted.
[Camera] > [Initial Settings]
Setting Initial Video Settings
Important
If you change the zoom after configuring the intelligent function, privacy mask, preset, and ADSR, those settings must be configured
again.
The following settings can be configured here.
• Camera Position
• Camera Settings
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H730
HM4x
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Setting Page
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[Shutter Speed Limit (Lower)]
If [Exposure] is set to [Auto], [Auto (Flickerless)], [Auto (Flickerless2)] ( ), or [Auto (Aperture-priority
AE)] ( ), a minimum shutter speed can be selected.
[Shutter Speed Limit (Upper)]
If [Exposure] is set to [Auto], [Auto (Flickerless)], or [Auto (Aperture-priority AE)] ( ), a maximum shutter speed
can be selected.
[Shutter Speed]
If [Exposure] is set to [Auto (Shutter-priority AE)] or [Manual], you can fix the shutter speed.
Note
• Slower shutter speeds generate residual images in video when capturing a moving subject.
• When capturing a moving subject, selecting a higher shutter speed can reduce blurry video capture.
The table below describes the selectable range of shutter speed according to the setting for [Exposure].
* You cannot select a speed lower than [Shutter Speed Limit (Lower)].
[Aperture]
If [Auto (Aperture-priority AE)] or [Manual] is selected for [Exposure], set a desired aperture.
Moving the slider to the left closes the aperture and darkens the image. Moving the slider to the right opens the aperture
and brightens the image.
[Gain]
If [Manual] is selected for [Exposure], set the sensitivity to affect brightness.
Moving the slider to the left darkens the video, and moving it to the right brightens video.
[Exposure Compensation]
When [Exposure] is set other than [Manual], you can adjust the brightness of the video by selecting the [Exposure
Compensation].
[Metering Mode]
When [Exposure] is set a value other than [Manual], you can selects a metering mode.
[Center-Weighted]
Performs photometry with the entire screen center-weighted.
Even if there is a slight difference in light and dark around the screen, subjects near the center will have the appropriate
exposure.
Use this when the subject is near the center of the screen.
[Average]
Performs photometry with the average of the entire screen.
[Exposure] [Shutter Speed Limit (Lower)] [Shutter Speed Limit (Upper)] [Shutter Speed]
[Auto] 1/2 – 1/16000 (sec.) 1/2 – 1/16000 (sec.)* -
[Auto (Flickerless)] 1/2 – 1/50 (sec.) 1/100 – 1/16000 (sec.) -
[Auto (Flickerless2)] 1/2 – 1/50 (sec.) - -
[Auto (Shutter-priority AE)] - - 1/2 – 1/16000 (sec.)
[Auto (Aperture-priority AE)] 1/2 – 1/16000 (sec.) 1/2 – 1/16000 (sec.)* -
[Manual] - - 1/1 – 1/16000 (sec.)
Important
• If a traffic signal, electronic scoreboard, etc. is captured the video may flicker. In this case, try changing [Exposure] to [Auto (Shutter-
priority AE)] and then select a shutter speed lower than 1/100 seconds so that the condition improves.
• Setting a slow shutter speed may prevent the intelligent function from working correctly. Select a shutter speed that suits the capture
conditions and purpose.
Important
The setting is not available if [Smart Shade Control] is set to [Auto].
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This enables stable exposure to be obtained even in environments with large differences in light and dark on the screen.
Use this to stabilize the exposure for scenes when cars are passing or people are entering and exiting.
[Spot]
Performs photometry with the center of the screen.
This enables the appropriate exposure to be obtained for subjects in the center of the screen, regardless of differences
in light and dark around the screen.
Use this to match the exposure with the center of the screen when the subject is hit by spotlights or backlit.
[Smart Shade Control]
If the background is bright and the subject is hard to see, this function brightens dark areas without affecting bright areas to
make the subject easier to see.
This is different from Backlight Compensation (P. 62). This function suppresses over-exposure of highlights while
compensating for under-exposure in dark areas of the video.
[Manual]
Set the level of compensation in [Smart Shade Control Level].
[Auto]
Performs automatic control with both smart shade control function and exposure compensation functions to prevent
blocked up under-exposure and over-exposure.
[Smart Shade Control Level]
When [Smart Shade Control] is set to [Manual], set a compensation level.
Note
• The video data size increases if you set [Auto] or [Manual] for [Smart Shade Control].
• Screen noise may increase if you set [Smart Shade Control] to [Manual] and the control level to strong. Set the control level to mild to
reduce the noise.
[White Balance]
Select the white balance according to the light source to achieve natural color in the video.
[Auto]
Automatically adjusts the white balance.
[Manual]
Operate [One-shot WB], [R Gain], and [B Gain] to manually set the white balance.
[Daylight Fluorescent] (approx. 6,100K - 6,600K)
Select this when capturing under a daylight fluorescent lamp.
[White Fluorescent] (approx. 4,100K - 5,000K)
Select this when capturing under a daylight fluorescent lamp or white fluorescent lamp.
[Warm Fluorescent] (approx. 2,500K - 3,000K)
Select this when capturing under a warm fluorescent lamp.
[Mercury Lamp] (approx. 4,300K)
Select this when capturing under a mercury lamp.
Important
• [Auto] cannot be selected for [Smart Shade Control] if [Exposure] is set to [Manual].
• [Smart Shade Control] is not available if [Haze Compensation] is set to [Auto] or [Manual].
Important
• When the subject has only one color, is under low light conditions, or when sodium lamps, mercury lamps or certain other fluorescent
lighting is used, [Auto] may not adjust colors appropriately.
• If [Auto] is set, and the subject appears greenish under mercury lamps, select [Mercury Lamp]. If the colors of the screen are not
appropriate under a mercury lamp even when you select [Mercury Lamp], select [Manual] and use [One-shot WB].
• Since the light source selection options are based on representative characteristics, appropriate colors may not be achieved
depending on the available light source. If this occurs, select [Manual] and use the [One-shot WB].
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[Sodium Lamp] (approx. 2,000K)
Select this when capturing under an orange sodium lamp.
[Halogen Lamp] (approx. 2,700K - 3,200K)
Select this when capturing under a halogen lamp or incandescent lamp.
[One-shot WB]
If you set white balance to [Manual], this will force the white balance to match the light source and lock the setting.
Setting Method Example:
Illuminate a white subject (white paper, etc.) using the light source, making sure the subject fills the entire screen, and then
click [Exec].
[R Gain]
If you set white balance to [Manual], set the Red gain values.
[B Gain]
If you set white balance to [Manual], set the Blue gain values.
[Noise Reduction]
Select a noise reduction level. This setting is generally more effective in low-light conditions.
When set to [Strong], the noise reduction effect is increased, but residual images are more likely to appear.
When set to [Mild], the noise reduction effect is decreased and resolution is increased, but the video file size becomes
larger.
[Sharpness]
Select a sharpness level.
When set toward [Strong] the video becomes sharper, and when set toward [Mild] the video becomes softer.
When set toward [Strong] the video file size becomes larger.
[Color Saturation]
Select a color saturation level.
[Haze Compensation]
If the subject is obscured by haze, this adjusts contrast in the video to improve subject visibility.
[Manual]
Set the level of compensation in [Haze Compensation Level].
[Auto]
Automatically performs haze compensation. Select the compensation strength in [Haze Compensation Strength (Auto)]
(P. 97).
Note
• When [Auto] or [Manual] is selected for [Haze Compensation], the video data size may increase.
• If using [Haze Compensation] causes a strong difference in video brightness, set [Haze Compensation] to [Manual] and set [Haze
Compensation Level] weaker.
[Haze Compensation Level]
When Haze Compensation is set to [Manual], set the compensation level.
[Day/Night]
Select a capture mode according to the brightness of the installation environment.
Important
• When [Day/Night] is set to [Night Mode] (including when it is set to [Auto] and Night Mode is judged to be applicable), the white
balance function cannot be used.
• If a subject that seldom changes is captured in a location where the light source changes gradually, such as when capturing a subject
continuously day and night, appropriate colors may not be achieved. In this case, appropriate colors can be achieved by changing the
captured video with settings such as [One-shot WB].
Important
[Haze Compensation] cannot be used if [Smart Shade Control] is set to [Auto] or [Manual].
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[Auto]
The camera automatically determines ambient brightness and switches to Day Mode or Night Mode.
[Day Mode]
Captures normal color video.
[Night Mode]
Video turns to monochrome.
Removes the infrared filter to increase sensitivity.
Important
• If you use [Auto], conduct a thorough operation test beforehand to check the effectiveness of the setting.
• When [Auto] is selected, set [Exposure] to [Auto], [Auto (Flickerless)], [Auto (Flickerless2)] ( ), [Auto
(Shutter-priority AE)], or [Auto (Aperture-priority AE)] ( ).
• If you exit the Viewer while [Day Mode] or [Night Mode] is set, these will remain in effect, even if [Day/Night] is set to [Auto] on the
Setting Page.
To enable [Auto] Day/Night Mode, set [Day/Night] to [Auto] before exiting the Viewer.
• If you use [Auto], the infrared filter may move several times while the mode is switching between Day Mode and Night Mode. You will
not be able to use pan, tilt, zoom and manual focus during this period.
• If you use infrared illumination from an external device in Night Mode, turn on the infrared illumination before switching to Night Mode.
• The camera is equipped with an infrared filter, but infrared illumination is not possible because the camera does not have a feature to
remove the filter.
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[Fluorescent]
Select this option to capture video under fluorescent, LED, sodium or mercury lighting.
[Halogen Lamp]
Select this option to capture video under halogen or incandescent lighting.
[Infrared Light (740nm)]
Select this option to capture video under infrared (740 nm wavelength) illumination.
[Infrared Light (850nm)]
Select this option to capture video under infrared (850 nm wavelength) illumination.
[Infrared Light (940nm)]
Select this option to capture video under infrared (940 nm wavelength) illumination.
Registering a Focus Position
If you selected [Move to registered focus position] for [Day/Night Mode Focus Control], register a focus position.
[Registered] is displayed for [Day Mode Focus Position].
The settings are saved to the camera.
Note
• If you select an item other than [Move to registered focus position] without first clicking [Apply], the focus position returns to
[Unregistered].
• Click [Clear] to set the focus position again. The focus position setting is discarded and the setting saved in the camera is
restored.
• See the page (P. 102) for the focus ranges when using Day/Night Mode settings.
Camera Control
Set the camera focus adjustment and day/night capture mode when controlling day/night mode focus.
[One-shot AF]
Use when [Move to registered focus position] is selected in [Day/Night Mode Focus Control]. When you click [Exec], it will
focus once using autofocus and then switch to manual mode.
[Adjust Focus]
Use when [Move to registered focus position] is selected in [Day/Night Mode Focus Control]. Click [Far] and [Near] to
adjust focus.
[Day/Night]
Set a capture mode suited to the brightness of the camera installation environment.
[Auto]
The camera automatically determines ambient brightness and switches to Day Mode or Night Mode.
[Day Mode]
Captures normal color video.
1
In [Camera Control], select [Day Mode] for [Day/Night].
2
Use [One-shot AF] or [Adjust Focus] in [Camera Control] while viewing the video display area to adjust the camera
to a suitable focus position under the lighting conditions of day mode.
3
Click [Register] for [Day Mode Focus Position].
4
In [Camera Control], change [Day/Night] to [Night Mode].
5
Repeat steps 2 and 3 to register the focus position under the Night Mode lighting conditions.
6
Click [Apply].
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[Night Mode]
Video turns to monochrome.
Removes the infrared filter to increase sensitivity.
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You can create a panorama image that captures the entire area that can be captured by the camera.
Created panorama images are displayed in the Viewer and part of the Setting Page.
Creating a Panorama Image
A panorama image can be used in the Viewer and for a privacy mask by clicking [Apply] to save it to the camera after
capturing.
Note
• While a panorama image is being captured, the Image Stabilizer is temporarily disabled.
• The following users will be disconnected while creating a panorama image.
– All users except for administrators
– Users not connected via RTP
• When a small value is entered for [Maximum Frame Rate: Video Transmission] (P. 92) in [Video] > [JPEG], panorama capture is slowed
down.
Set the range for panorama creation. This enables the panorama creation time to be reduced.
[Specify the panorama creation area]
If you select [Specified], the panorama image is created within a set area that can be captured by the camera. If
you select [Not Specified], the panorama image is created within the entire area that can be captured by the
camera.
If you selected [Not Specified], proceed to step 3.
[Camera] > [Panorama]
Creating a Panorama Image
Important
• If you change the privacy mask settings in [Privacy Mask], it is recommended that you create the panorama image again to reflect the
new privacy mask settings in the panorama image.
• If you have changed the camera installation method settings, recapture the panorama image.
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The following settings can be configured here.
• Panorama Creation Area
• Panorama Image
• Capture Settings
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Set [Panorama Creation Area].
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Operate the camera angle to get the positioning value in the video display area, and specify the panorama
creation range.
[Upper Limit]/[Lower Limit]/[Left Limit]/[Right Limit]
Operate the camera angle to the upper limit, lower limit, left limit, and right limit to set in the video display area.
Click [Get value] in each position to reflect the values to the panorama creation range frame.
Click [Preview] in [Upper Limit]/[Lower Limit]/[Left Limit]/[Right Limit] to move the preview frame to the upper
limit, lower limit, left limit, and right limit of the current panorama creation range frame and display it in the video
display area.
Two types of frames are displayed for panorama images.
(1) Panorama creation area frame (red frame)
Indicates the capture area of the panorama image. You can also drag the panorama creation area frame to
set the capture range for the panorama image.
Note
If the preview frame is positioned outside the panorama creation area frame you have changed, the camera position is
moved inside the panorama creation area frame.
(2) Preview frame (blue frame)
Indicates the current position shown in the video display area.
For details on the settings, please refer to “Capture Settings” (P. 113).
[Capture Settings] are applied when panorama capture is started, and the previous settings are restored after
panorama capture is complete.
2
Set the panorama creation area using the video display area.
3
Set [Capture Settings] as necessary.
4
In [Start], click [Exec].
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Reduces the size of transmitted H.264 video by reducing the video quality of non-target areas, such as ceilings and the sky.
ADSR is an abbreviation for Area-specific Data Size Reduction.
Note
• The image quality of the specified area depends on the [Bit Rate Control] setting in [Video] > [H.264(1)] or [H.264(2)].
– When [Use bit rate control (constant bit rate)] is set: The image quality is adjusted according to the situation to match the target bit
rate.
– When [Do not use bit rate control (variable bit rate)] is set: The setting in [Video] > [H.264(1)] or [H.264(2)] is retained.
• The image quality for areas outside the specified area will be reduced according to [Data Size Reduction Level].
• Even if the camera pans, tilts, or zooms (zoom is for only), the specified area follows the movement of the camera.
• Specified areas can only be configured within view restrictions.
Specified Area
Specify the area where video quality is not to be lowered.
You can specify up to eight areas with different colored frames.
[Video and Audio] > [ADSR]
Reducing Data Size by Lowering Video Quality in Specific
Areas
Important
Some image scenes and settings for selected areas may not be able to reduce data size using ADSR. Please test the ADSR feature in the
environment before use.
The following settings can be configured here.
• Specified Area
•ADSR
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The frame for the specified area is displayed on the video display area.
Set the specified area as follows within the display area.
• Drag out a frame and move it to the area you want to specify.
• Change the size of the frame by dragging any of the eight handles (■).
• To change the camera angle, perform either of below
Control using the pan/tilt/zoom sliders
Select a preset in the preset selection box
The settings are saved to the camera.
Note
You can use the Camera Viewer to check video with ADSR settings applied. Video outside the specified area will deteriorate
according to the amount of applied data reduction.
[Preview]
The camera will move to a specified area if you click [Preview] for that area.
Note
If you change the camera angle before operating the area frame, the area frame may become hidden. To display the area frame again,
either click the [Preview] for the target specified area, or use the slider to move the camera angle to a position in which the entire area
frame is displayed.
ADSR
Set the data size reduction of outside areas set with [Specified Area].
Important
• If you change the [Video Flip] setting in [Camera] > [Installation Conditions], review the specified area settings.
• Reconfigure the specified area if you change the [Video] > [All Videos] > [Video Size Set] settings.
• Configure the specified area to a slightly larger size.
• Specified areas may deviate slightly from the specified position depending on the zoom position.
• The selected area can only be set within the optical zoom range, and cannot be set using the digital zoom range (P. 57).
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Select [Enable] for the area with the frame color to use for the specified area.
2
Set the specified area.
3
Click [Apply].
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When set to [Enable], audio data transmission will pause while there is no sound input from the camera. This can reduce the
load on the network used.
[Audio Reception from Viewer]
Select to receive audio from Camera Viewer and RM Viewer.
Received audio can be output from a speaker with an amplifier connected to the camera.
Sound Clip Upload 1 to 3
You can upload up to three sound clips for playback when an event is triggered.
Note
The sound clip is used when audio playback is set in [Event] > [External Device Input] (P. 150) or [Event] > [Intelligent Function] > the
[Event] tab (P. 178).
[Browse File]
Specify the sound clip to upload and click [Add].
To be able to upload a sound clip, it must satisfy the following requirements.
• Playback length: Less than 20 seconds
• File Format: “.wav” (µ-law PCM 8bit. Sampling frequency 8000 Hz, monaural)
If it is blank when you click [Apply], the sound clip registered in the camera will be deleted.
To delete an uploaded sound clip, click [Delete] next to the name of the sound clip.
[Sound Clip Name]
Enter the name of the sound clip to upload.
Be sure to enter the sound clip name.
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Settings for HTTP server, SNMP server, FTP server usage or WS-Security time checks.
HTTP Server
Set the authentication method and HTTP port number.
[Authentication Method]
Select an authentication method for use by the HTTP server.
[HTTP Port]
Enter an HTTP port number.
Normally use [80] (factory default setting).
[HTTPS Port]
Enter an HTTPS port number.
Normally use [443] (factory default setting).
SNMP Server
Configure the necessary settings to use SNMP.
Note
• The camera information referenced from the SNMP manager is read-only.
• Use an SNMP Manager that supports SNMP MIB2 (supporting RFC1213).
[Use SNMP v1 and v2c]
If you select [Enable], you can use SNMP v1 and v2c to browse the camera information from an SNMP manager.
[Server] > [Server]
HTTP, SNMP and FTP Server Settings
Important
If the setting of [HTTP Port] or [HTTPS Port] is changed and the camera may become inaccessible from the active web browser, a
confirmation dialog box will be displayed. Click [OK] to apply the new setting.
If you reboot the camera and cannot connect to the camera from the web browser, any available URI for connecting to the camera will be
displayed in a message.
If you cannot connect to the camera through the displayed URI, contact your system administrator.
The following settings can be configured here.
• HTTP Server
• SNMP Server
• SNMP v1 and v2c Server
• SNMP v3 Server
• FTP Server
• WS-Security
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[Use SNMP v3]
If you select [Enable], you can use SNMP v3 to browse the camera information from an SNMP manager.
[Administrator Contact Information]
Enter contact information (e-mail address, etc.) for the administrator of the camera. Setting information can be referenced
by the SNMP manager.
[Administration Function Name]
Enter the camera name used for administration. Setting information can be referenced by the SNMP manager.
If left blank, the camera model name will be used.
[Installation Location]
Enter information regarding the installation location of this camera. Setting information can be referenced by the SNMP
manager.
SNMP v1 and v2c Server
[Community Name]
If you select [Enable] for [Use SNMP v1 and v2c], enter the community name to use for SNMPv1 and v2c. The factory
default setting is blank.
SNMP v3 Server
[User Name]
If you selected [Enable] for [Use SNMP v3], set the user name to use with SNMP v3.
[Security Level]
Select the security level to use for SNMP v3.
[Authentication Algorithm]
If you selected [Authentication but no encryption] or [Authentication and encryption] for [Security Level], select the
authentication algorithm.
[Authentication Password]
If you selected [Authentication but no encryption] or [Authentication and encryption] for [Security Level], set the
authentication password.
[Encryption Algorithm]
If you selected [Authentication and encryption] for [Security Level], select the encryption algorithm.
[Encryption Password]
If you selected [Authentication and encryption] for [Security Level], set the encryption password.
FTP Server
[Use FTP Server]
The settings for using an FTP server.
[User Name]
Set the name of the user to allow FTP connections for.
[Password]
Set the password of the user to allow FTP connections for.
Important
• Canon will assume no liability for any accident or damage resulting from use of FTP software.
• When changing the user name, make sure to also change the password.
• If you set the same user name as a user name used in the system, the message “User name is invalid.” is displayed. In this case, set
another user name.
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WS-Security
[Check Time on Authentication]
Select whether to check the time information of data transmitted by the client.
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Settings for clients that can connect to a video server.
Video Server
[Maximum Number of Clients]
Enter the maximum number of clients that can be connected to the camera at the same time.
If set to [0], only administrators will be able to connect.
[Camera Control Queue Length]
Enter the maximum queue length for clients requesting camera control privileges from the Camera Viewer.
If set to [0], only administrators can queue for camera control.
[Maximum Connection Time (sec.)]
Enter the maximum time in seconds during which an individual client can connect to the camera.
If set to [0], the connection time is unlimited.
[Camera Control Time (sec.)]
Enter the maximum time Camera Viewer can retain camera control privileges.
[Server] > [Video Server]
Video Transmission Settings
Important
When there are many clients or they are connected to the camera over an SSL/TLS connection, the video frame rate may slow down and
the sound may drop out if audio reception from the camera is enabled.
The following settings can be configured here.
• Video Server
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[Video Format]
Select the video format for upload.
Video size and quality of the uploaded video follow the settings in [Video] (P. 91).
[Frame Rate]
Enter the maximum frame rate of video to be uploaded when [Video Format] is set to [JPEG].
[Pre-event Buffer (number of frames)] (JPEG)/ [Pre-event Buffer (sec)] (H.264)
Enter the number of frames or seconds of video to be buffered before the event.
Enter the maximum number of frames for [JPEG] or the maximum number of seconds for [H.264(1)] or [H.264(2)] in [Video
Format].
[Post-event Buffer (number of frames)] (JPEG)/ [Post-event Buffer (sec)] (H.264)
Enter the number of frames or seconds of video to be buffered after the event.
Enter the maximum number of frames for [JPEG] or the maximum number of seconds for [H.264(1)] or [H.264(2)] in [Video
Format].
Note
If the server or network load increases due to the upload settings, the video frame rate may drop. If this occurs, reconfigure the following
settings to reduce the size and frequency of uploaded data.
• Set a lower value for [Video Size: Upload / Memory card] for [JPEG] (P. 92).
• Reduce the number of frames or seconds in [Pre-event Buffer] or [Post-event Buffer].
• If [Volume Detection Event] is enabled, disable [ON Event Operation], [OFF Event Operation] or [Ongoing ON Event Operation] (P. 152).
• From the Intelligent Function [Event] tab, disable [ON Event Operation], [OFF Event Operation] or [Detected mode Operation] (P. 178).
• If [External Device Input Event] is enabled, disable [Active Event Operation], [Inactive Event Operation] or [Ongoing Active Event
Operation] (P. 150).
• If [Timer Event] is enabled, increase the value in [Repeat Interval] (P. 155).
HTTP Upload
Settings for the HTTP upload function when [Upload] is set to [HTTP Upload].
The HTTP upload function sends notifications via HTTP or via HTTP with attached images, depending on the network
camera event.
For information about the HTTP upload function and settings, contact your nearest Canon Customer Service Center.
[Notification]
Select whether to send event information notifications only or notifications with attached videos when using HTTP upload.
[URI]
Enter the HTTP server URI to which to upload.
[User Name], [Password]
Enter the user name and password required for authentication.
Digest authentication is not supported.
[Proxy Server]
If using a proxy server, enter the host name or IP address of the proxy server.
Important
• For H.264(1) or H.264(2), the following settings must be configured in [Video] > [H.264(1)] (P. 92) or [H.264(2)] (P. 93).
– [Bit Rate Control]: [Use bit rate control (constant bit rate)]
– [Target Bit Rate (kbps)]: [3072] or less
– [I Frame Interval (sec)]: [0.5], [1] or [1.5]
• You cannot select a different H.264 format from that in [Memory Card] > [Memory Card Operations] > [Video Format] (P. 197).
Important
The maximum video buffer size capacity is approx. 56 MB ( )/approx. 5 MB ( ). If a large video
size is set, the Frame Rate, Pre-event Buffer and Post-event Buffer may not be achieved as specified.
If buffering cannot be achieved as specified, a message is written to the log (P. 203). Confirm that no messages are displayed in the log.
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[Proxy Port]
If using a proxy server, enter the port number of the proxy server.
[Proxy User Name], [Proxy Password]
Enter to use a user name and password for the proxy server.
Digest authentication is not supported.
[Parameter (query string)]
Enter the request parameters.
Parameters can be specified using the “%” character (P. 206).
[HTTP Upload Test]
Clicking [Exec] initiates an upload test based on the settings currently entered.
Only a single JPEG image will be uploaded, but it is not necessary to click [Apply] at that time. After entering a password,
first click [Exec], then click [Apply].
FTP Upload
Settings for the FTP upload function when [Upload] is set to [FTP Upload].
[Notification]
This is set to [Video data upload with FTP].
[FTP Server]
Enter the host name or IP address of FTP server.
[User Name], [Password]
Enter the user name and password required for authentication.
[PASV Mode]
Select whether to use PASV mode when connecting to an FTP server.
[File Upload Path]
Enter a remote path (directory name) for video files to be uploaded to.
[File Naming]
Select a file naming rule for the upload file.
[YYYYMMDDHHMMSSms]
Video is uploaded according to the file name format of “{year}{month}{day}{hour}{minute}{second}{ms}.jpg”.
(Example: 20160123112122000.jpg)
[YYYYMMDD Directory/HHMMSSms]
A subdirectory named “{year}{month}{day}” is created first, and then the video is uploaded using the file name
“{hour}{minute}{second}{ms}.jpg”.
(Example: 20160123/112122000.jpg)
[Loop]
Video is loaded with a file name numbered in sequence from 0000 up to the value set in [Maximum Number of Loops].
(Example: 0000.jpg, 0001.jpg) The number will return to 0000 when the maximum number of loops is reached.
Since the way FTP servers manage the upload of files with existing file names differs as follows, be sure to check the FTP
server specifications before configuring this setting.
• Overwrite the existing file name
• Automatically save the file with a different name
• Generate an error
[Maximum Number of Loops]
If [Loop] is set under [File Naming], enter the maximum number of loops.
[User Settings]
Video is uploaded according to the file naming method specified in [Subdirectory Name to Create] and [File Name to
Create].
Important
Enter [Proxy Server], [Proxy Port], [Proxy User Name] and [Proxy Password] if connecting via a proxy server.
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[Subdirectory Name to Create], [File Name to Create]
If [File Naming] is set to [User Settings], enter the subdirectory name to be created as well as the name of the created
file.
Parameters can be specified in the entry with the “%” character (P. 206).
[FTP Upload Test]
Clicking [Exec] initiates an upload test based on the settings currently entered.
Only a single JPEG will be uploaded, but it is not necessary to click [Apply] at that time. After entering a password,
first click [Exec], then click [Apply].
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Settings for sending an e-mail notification to a specified recipient when an event is triggered.
E-mail Notification
Set the mail server to be used for e-mail notifications and the content of the e-mail to be sent.
[Notification]
[Subject] and [Message Body] are text.
If you set [Text with Video], an image (JPEG format) captured immediately before the event will be attached.
[Copy E-mail Settings]
Copy the e-mail settings used in [Maintenance] > [Log] > [Log Notifications] (P. 203). However, the password is not copied.
[Mail Server Name]
Enter the host name or IP address of the SMTP server.
[Mail Server Port]
Enter the port number for the SMTP server.
[Sender (From)]
Enter the e-mail address of the sender.
[Recipient (To)]
Enter the e-mail address of the recipient.
[Authentication]
Select an authentication method suited to the destination SMTP server.
[User Name], [Password], [POP Server]
Enter the user name and password needed for authentication, and the POP server host name or IP address when e-mail
authentication is set to [POP before SMTP].
[User Name], [Password]
Enter the user name and password needed for authentication when e-mail authentication is set to [SMTP-AUTH].
[Subject]
Enter the subject of the e-mail in alphanumeric characters.
[Message Body]
Enter the message body (text) of the e-mail in alphanumeric characters.
Parameters can be specified in the text using the “%” character (P. 206).
[E-mail Notification Test]
Clicking [Exec] initiates an e-mail notification test based on the settings currently entered.
It is not necessary to click [Apply]. After entering a password, first click [Exec], then click [Apply].
[Video Record] > [E-mail Notification]
Setting E-mail Notification
The following settings can be configured here.
• E-mail Notification
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External Device Input
[External Device Input Event]
Select whether to use the input from an external device, such as a connected sensor, as an event.
External Device Input 1, 2
You can set the operation to be performed when an event is triggered by input from an external device.
The camera has two external device inputs. You can set the input for each of them.
You can set these if you have selected [Enable] in [External Device Input Event].
Note
An icon in the [Event and Input/Output] menu of the Camera Viewer will indicate when there is an external device input event (P.72).
[Operation Mode]
Select the circuit condition to suit the signal input from the connected external device.
When [Normally Open] is set, an active event occurs when the terminals of the external device close, and an inactive event
occurs when the terminals open.
When [Normally Close] is set, an active event occurs when the terminals of the external device open, and an inactive event
occurs when the terminals close.
[Active Event Operation]
Select the operation to be performed when an active event is triggered.
If [Enable] is set, [Preset] ( ), [Video Record] and [E-mail Notification] will be executed according to their
settings when an active event is triggered.
[Inactive Event Operation]
Select the operation to be performed when an inactive event is triggered.
If [Enable] is set, [Preset] ( ), [Video Record] and [E-mail Notification] will be executed according to their
settings when an inactive event is completed.
[Ongoing Active Event Operation]
Select the operation to be performed during an active event. This can only be set when [Active Event Operation] is set to
[Enable].
If [Enable] is set, [Video Record] and [E-mail Notification] will be executed according to their settings during the active
event.
[Preset]
If you specify a preset, the camera angle will automatically move to the preset location when an external device input event
is triggered.
It is necessary to set presets beforehand with [Camera] > [Preset] (P. 118).
[Video Record]
Select whether to record video depending on the event.
If you select [Enable] and an external device input event is triggered, video will be transmitted to the recording destination
specified in [Video Record] > [Upload] > [Video Record Action] (P. 144).
[E-mail Notification]
Select whether to send an e-mail notification depending on the event.
If [Enable] is selected, e-mail notification will be performed when an external device input event is triggered.
To use e-mail notification, you must set [Video Record] > [E-mail Notification] (P. 148) beforehand.
Important
When [Active Output Format] is set to [Pulse] and a timer is used (P. 155), contact output is controlled only once when the timer starts.
Important
When the camera is moved to a preset position specified in the [Preset] settings, camera control privileges are released, even if the user
has obtained those camera control privileges using the Camera Viewer or other camera control applications.
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Audio input from the microphone connected to the camera, such as loud noises or screams, or when expected audio input
ceases, can trigger operations such as video recording or e-mail notification.
Note
You can check the audio detection status on the [Event and Input/Output] menu of the Camera Viewer (P. 73).
Volume Detection
A volume detection event will be triggered when audio input volume is detected exceeding or falling below the reference
volume setting.
Set the conditions for triggering a volume detection event and the operations to perform according to an event.
[Volume Detection Event]
Select whether to use volume detection event.
[Enable] cannot be selected if [Video and Audio] > [Audio] > [General Audio] > [Audio Input] is set to [Disable].
[Detection Conditions]
Select the criteria for triggering a volume detection event.
[Reference Volume Level]
Enter the reference volume level to be used for detection.
Set the reference volume level by performing an actual test while checking [Current Volume Level] before configuring the
setting.
[Current Volume Level]
The current volume level is displayed on the status bar.
The level set in [Reference Volume Level] is indicated by a red mark. Volume below the reference level is displayed in blue,
that above the reference level is displayed in red.
[Detection Condition Duration (sec)]
When the status meeting the volume detection criteria has continued for the specified duration or longer, an ON event is
triggered.
[Event] > [Audio Detection]
Abnormal Audio Input Triggered Operation Settings
Important
For notes on use of audio detection, please refer to “Precautions for Built-In Camera Functions and Software” (P. 8) in “Safety
Precautions”.
Important
Volume detection is temporarily disabled when an event causes the playback of a sound clip or when audio is transmitted from the
Viewer.
The following settings can be configured here.
• Volume Detection
• Scream Detection
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[ON Event Operation]
If [Enable] is set, [Preset] ( ), [Video Record] and [E-mail Notification] will be executed according to their
settings when a volume detection event is triggered (ON event).
[OFF Event Operation]
If [Enable] is set, [Preset] ( ), [Video Record] and [E-mail Notification] will be executed according to their
settings when a volume detection event is completed (OFF event).
[Ongoing ON Event Operation]
Select the operation to be performed during an ON event. This can be set when [ON Event Operation] is set to [Enable].
If [Enable] is selected, [Video Record] and [E-mail Notification] will be executed according to their settings during the
volume detection event.
[Preset]
If you specify a preset, the camera angle will automatically move to the preset location when a volume detection event is
triggered.
It is necessary to set presets beforehand with [Camera] > [Preset] (P. 118).
[Video Record]
Select whether to record video depending on the volume detection event.
If you select [Enable] and a volume detection event is triggered, video will be transmitted to the recording destination
specified in [Video Record] > [Upload] > [Video Record Action] (P. 144).
[E-mail Notification]
Select whether to send an e-mail notification depending on the volume detection event.
If you select [Enable] and a volume detection event is triggered, an e-mail notification will be sent.
To use e-mail notification, you must set [Video Record] > [E-mail Notification] (P. 148) beforehand.
[External Device Output for ON Event]
Select the actions of the external device output when an ON event is triggered.
[External Device Output for OFF Event]
Select the actions of the external device output when an OFF event is triggered.
Scream Detection
A scream detection event is triggered when sounds from someone, such as a scream or cry, are detected.
You can also set the operations to perform depending on the scream detection event.
[Scream Detection Event]
Select whether to use scream detection event.
[Enable] cannot be selected if [Video and Audio] > [Audio] > [General Audio] > [Audio Input] is set to [Disable].
[ON Event Operation]
If [Enable] is set, [Preset] ( ), [Video Record] and [E-mail Notification] will be executed according to their
settings when a scream detection event (ON event) is triggered.
[Preset]
If you specify a preset, the camera angle will automatically move to the preset location when a scream detection event is
triggered.
Important
When the camera is triggered by a volume detection event and moved to a preset position specified in the [Preset] settings, camera
control privileges are released, even if the user has obtained those camera control privileges using the Camera Viewer or other camera
control applications.
Important
• Scream detection detects abnormal sound in relatively quiet environments. Detection is difficult in noisy environments.
• The scream detection is not a voice recognition function.
• Detection may be difficult if an excessively loud scream is input.
• Detection may be difficult if the duration of the scream is short.
• Detection may be temporarily difficult if the same sound is input repeatedly multiple times.
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It is necessary to set presets beforehand with [Camera] > [Preset] (P. 118).
[Video Record]
Select whether to record video depending on the scream detection event.
If you select [Enable] and a scream detection event is triggered, video will be transmitted to the recording destination
specified in [Video Record] > [Upload] > [Video Record Action] (P. 144).
[E-mail Notification]
Select whether to send an e-mail notification depending on the scream detection event.
If you select [Enable] and a scream detection event is triggered, an e-mail notification will be sent.
To use e-mail notification, you must set [Video Record] > [E-mail Notification] (P. 148) beforehand.
[External Device Output for ON Event]
Select the actions of the external device output when an ON event is triggered.
Important
When the camera is triggered by a scream detection event and moved to a preset position specified in the [Preset] settings, camera
control privileges are released, even if the user has obtained those camera control privileges using the Camera Viewer or other camera
control applications.
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The timer function can generate events that can trigger operations, such as video recording and e-mail notifications, at
regular intervals.
You can set the following two types of timers.
• 24 hours continuous from specified time
• Within specified time only
Either type can be set to trigger timer events at regular intervals.
Timer 1 to 4
You can register up to four timer events.
[Timer Event]
Select whether to use a timer event.
[24-Hour Continuous Settings]
When set to [Enable], the timer event will be repeated at the interval in [Repeat Interval] for 24 hours, starting from the time
specified in [Start Time].
When set to [Enable], only [Video Record] operations can be performed.
[Start Time]
Enter the start time of the timer event in 24-hour format. The timer event will be triggered at the start time.
[End Time]
When [24-Hour Continuous Settings] is set to [Disable], enter the end time of the timer event in the 24-hour format.
[Repeat Interval]
Select a repeat interval for timer events. The timer event will be triggered at the selected intervals.
Operation
Set the operations to be performed when timer events are triggered.
[Start Time Preset]
When [24-Hour Continuous Settings] is set to [Disable] and you specify a preset, the camera angle will automatically move
to the preset location at the time set in [Start Time].
It is necessary to set presets beforehand with [Camera] > [Preset] (P. 118).
[Video Record]
Select whether to record video depending on the timer event.
[Event] > [Timer]
Timer Triggered Operation Settings
Important
When the camera is moved to a preset position specified in the [Start Time Preset] settings, camera control privileges are released, even
if the user has obtained those camera control privileges using the Camera Viewer or other camera control applications.
The following settings can be configured here.
• Timer 1 to 4
•Operation
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If you select [Enable] and a timer event is triggered, video will be transmitted to the recording destination specified in
[Video Record] > [Upload] > [Video Record Action] (P. 144).
[E-mail Notification]
When [24-Hour Continuous Settings] is set to [Disable], select whether to send an e-mail notification depending on the timer
event.
If [Enable] is selected, e-mail notification is performed when a timer event is triggered.
To use e-mail notification, you must set [Video Record] > [E-mail Notification] (P. 148) beforehand.
[External Device Output]
When [24-Hour Continuous Settings] is set to [Disable], select the actions of the external device output at [Start Time] and
[End Time] of a timer.
[Repeat Interval] is not supported.
[Day/Night Mode Switching]
When [24-Hour Continuous Settings] is set to [Disable], select the Day/Night Mode switching behavior when a timer event is
triggered. This can only be set with [Timer 1].
Select [Switch to Day Mode] to switch to Day Mode at the start time, and Night Mode at the end time.
Select [Switch to Night Mode] to switch to Night Mode at the start time, and Day Mode at the end time.
[Repeat Interval] is not supported.
Important
• If you set [Start Time] and [End Time] and select a preset with [Start Time Preset], the Day/Night setting in [Camera] > [Preset] >
[Camera Settings] > [Day/Night] (P. 118) is given priority. Therefore, even if you set [Day/Night Mode Switching] to [Switch to Day
Mode] or [Switch to Night Mode], the [Day/Night Mode Switching] setting will be disabled if the opposite setting has been configured
in [Preset] > [Camera Settings].
• When [Day/Night] in [Camera] > [Initial Settings] is set to [Auto] (P. 105), [Day/Night Mode Switching] will not happen when a timer
event is triggered.
• When the [Day/Night Mode Switching] settings switch Day/Night Mode, camera control privileges are released, even if the user has
obtained those camera control privileges using the Camera Viewer or other camera control applications.
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Set criteria in the video display area or [Detection Conditions] tab (P. 165). The detection criteria differ according
to the detection type.
Set which operations to carry out for video detection in the [Event] tab (P. 178).
The settings are saved to the camera.
Note
To restore settings, click [Clear] before applying. This discards the settings you have specified and restores the settings saved in
the camera. However, note that detection settings only added to the detection setting area by clicking [Add] are all discarded.
You can check the detection status of the specified detection settings in video display area, the [Event] column in
[Detection Settings] or the [Event and Input/Output] menu in the Camera Viewer (P. 72).
Setting a Non-Detection Area
You can set an area where changes are not detected, to prevent mis-detection and non-detection.
5
Configure the detection criteria.
6
Configure event settings.
7
To register multiple detection settings, repeat steps 2 to 6.
8
Click [Apply].
9
Check the detection result.
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[Clear Area]
The detection area configured with [Polygonal] is deleted.
(3) [Display Color]
Select the color for detection areas and detection lines.
How to Configure Moving Object Detection
Set the area you want to detect a moving object in as a detection area.
This determines how large the moving object must be in relation to the detection area you set in step 2 for motion
detection to be triggered.
When the setting values or slider is changed, an indicator representing the object size is shown for one second in
the center of the video display area allowing you to check the size ratio while specifying the setting.
Detection Status for Moving Object Detection
All moving objects detected are displayed with profile lines.
If a moving object is smaller than [Object Size (%)], its profile lines are white.
If the moving object is larger than [Object Size (%)], its profile lines take on the same color as the detection area
indicating “detected” status has been triggered.
1
Select [Rectangular] or [Polygonal].
2
In the video display area, draw the area in which you would like to detect moving objects (P. 166).
3
Configure the size of the object needed for triggering detection in [Object Size (%)].
Object Size Indicator
Detection Area
Profile Lines of Detected Moving Object
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The settings are saved and the Intelligent Function restarts.
Context Menu
Right-click on the video display area, Detection Settings (List) and Non-Detection Settings (List) to display a menu that
allows you to use the following functions. Unavailable functions will be grayed out when you right-click.
[Copy detection area/line]
Copy the detection area/line of the selected detection setting to the clipboard.
[Paste detection area/line]
Paste the copied detection area/line from the clipboard to the detection setting being configured. Paste cannot be used
with camera tampering detection.
Pasting a detection line is possible only when setting passing detection in the copy source and the paste target.
[Clear detection area/line]
Delete the detection area/line of the selected detection setting. If the shape of the area is rectangular, or the area is a
camera tampering detection area, the area cannot be deleted.
[Copy detection condition settings]
Copy the detection criteria of the selected detection setting to the clipboard. The detection settings name and display color
are not copied.
[Paste detection condition settings]
Paste the copied detection criteria from the clipboard to the detection setting being configured. Pasting is possible only if
the source and the target are the same detection type.
[Copy event settings]
Copy the event settings of the selected detection setting to the clipboard.
[Paste event settings]
Paste the copied event settings from the clipboard to the detection setting being configured.
[Copy non-detection area]
Copies a non-detection area that has been set to the clipboard.
[Paste non-detection area]
Pastes a non-detection area copied to the clipboard to the non-detection area that is being set.
[Clear non-detection area]
Deletes the non-detection area that is being set.
2
Select [Reduce effects of lighting change] checkbox.
3
Click [Save settings].
Important
• It takes several seconds for the Intelligent Function to restart. No detection is performed while restarting.
• Settings in [Reduce effects of lighting change] may not work depending on the operating environment. Repeated sudden
changes in brightness may also have the same effect. Perform a detection test to check whether settings work correctly.
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This explains functions common to video detection.
Configuring Operations for “Detected” ([Event] Tab)
Set operations to be performed upon detection of changes in a subject.
(1) Specify Operation Timing (Multiple Selections Possible)
[ON Event Operation]
When selected, the operations set in (2) are performed when the mode becomes “detected”.
[OFF Event Operation]
When selected, the operations set in (2) are performed when “detected” mode ends.
[Detected mode Operation]
When selected, the operations set in (2) are performed while “detected” mode is active.
(2) Specify Event Operation (Multiple Selections Possible)
[E-mail Notification]
When selected, e-mail notification is sent according to the timing set in (1). [Video Record] > [E-mail Notification] on
the Setting Page must be set in advance (P. 148).
[Video Record]
When selected, video recording begins according to the timing specified in (1). [Video Record] > [Upload] (P. 144) or
[Memory Card] > [Video Record Settings] (P. 196) on the Setting Page must be set in advance.
(3) Specify Audio Playback Timing
[Audio Playback at ON Event]
When selected, the sound clip specified in (4) is played back when the mode becomes “detected”.
[Audio Playback at OFF Event]
When selected, the sound clip specified in (4) is played back when “detected” mode ends.
(4) Sound Clip Settings
[Sound Clip Name]
Select the sound clip to be played back. You must register the sound clip with Sound Clip Upload 1 to 3 (P. 137) in
[Video and Audio] > [Audio] on the Setting Page in advance.
[Event] > [Intelligent Function]
- Shared Operations -
(1)
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(5)
(2)
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[Volume]
Set the volume for the sound clip.
(5) External Device Output Operations
[External Device Output for ON Event]
Select this to start or pause output to an external device when the mode becomes “detected”, and to select the
operation (active or inactive).
[External Device Output for OFF Event]
Select this to start or pause output to an external device when “detected” mode ends, and to select the operation
(active or inactive).
Restarting Intelligent Function
If the background video has changed while you were specifying settings or detection results are not as specified, restart
the Intelligent Function.
1
If you have not yet obtained the camera control privileges, click the [Obtain/Release Camera Control Privileges]
button and obtain the control privileges.
2
Click [Restart intelligent function].
Important
It takes several tens of seconds for the Intelligent Function to restart. No detection is performed while restarting.
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When events trigger the switching of Day/Night Mode, presets registered in advance can be executed, such as changing
the camera angle or video quality settings.
Day/Night Mode Switching
[Preset when Switching to Day Mode]
Executes the preset when switched to Day Mode.
[Preset when Switching to Night Mode]
Executes the preset when switched to Night Mode.
Note
• It is necessary to set presets beforehand with [Camera] > [Preset] (P. 118).
• You can set the timing for event-triggered Day/Night Mode switching in [Day/Night Mode Switching] in [External Device Input] (P. 150) or
[Timer] (P. 155).
[Event] > [Switch Day/Night]
Executing Presets When Switching Day/Night Mode
Important
When the user has camera control privileges, the presets for [Preset when Switching to Day mode] and [Preset when Switching to Night
Mode] will not run.
The following settings can be configured here.
• Day/Night Mode Switching
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By linking two types of events, a single event is triggered. Select AND/OR for the event linking method.
You can set the operations to perform, such as recording video or sending e-mail notifications, when a linked event is
triggered.
Note
You can check the linked event status on the [Event and Input/Output] menu of the Camera Viewer (P. 73).
Linked Event 1 to 4
You can register up to four linked events.
You can link the following events: [Volume Detection], [Scream Detection], [External Device Input], [Timer] and [Intelligent
Function].
[Linked Event]
Select whether to use a linked event.
[Event Linking Method]
Select the event linking conditions.
[AND]: A new linked event is triggered if both event types selected with [Event 1] and [Event 2] are triggered. Set [Event
Order] and [Event Gap] for this.
[OR]: A new linked event is triggered if either event type selected with [Event 1] or [Event 2] is triggered.
[Event Order]
You can select the order two events must be triggered when [Event Linking Method] is set to [AND].
If set to [None], the order will not be considered.
[Event Gap (seconds)]
Enter the interval between two events that must be triggered when [Event Linking Method] is set to [AND].
A new linked event is triggered if the second event triggers within the specified interval after the first event was triggered.
Event 1, 2
Specify the two events to be linked. The settings are the same for both.
[Event Type]
Select the event type for linking.
[Event] > [Linked Event]
Using Event Combinations
The following settings can be configured here.
• Linked Event 1 to 4
• Event 1, 2
•Operation
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Certificate creation and management, and encrypted communication settings.
Certificates
Create an SSL/TLS certificate.
[Create Self-Signed Certificate]
Enter the following items, click [Apply], and click [Exec] to create a self-signed certificate.
Follow the displayed message and reboot. The certificate created will take effect after rebooting.
Note
Creating a certificate takes time, so it is recommended that you stop video transmission and upload processes.
[Certificate Status]
If no certificate is installed, [Not Installed] will be displayed. If a certificate is installed, the validity period for the certificate
will be displayed.
[Country (C)]
Enter the ISO3166-1 alpha-2 country code.
[State/Province (ST)], [Locality (L)], [Organization (O)], [Organizational Unit (OU)], [Common Name (CN)]
Enter state/province name, locality, organization name, organizational unit and common name in alphanumeric characters
(spaces or printable characters).
Enter an FQDN format host name, etc. to set the common name (required).
[Validity Period Start Date], [Validity Period End Date]
Set the validity period of the certificate to be created (required when creating a self-signed certificate).
[Security] > [SSL/TLS]
Setting HTTP Communication Encryption
Important
Use a self-signed certificate when complete security does not need to be ensured, such as through operation tests. For system
operation, it is recommended that you acquire and install a certificate issued by a CA.
The following settings can be configured here.
• Certificates
• Certificate Management
• Encrypted Communications
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If you select [HTTPS], HTTP access is also redirected to HTTPS to perform SSL/TLS communication.
Note
• It may take a few minutes to generate an SSL/TLS key.
• Depending on the type of the certificate being installed on the camera, a dialog box may be displayed indicating that the web browser
has accepted the certificate and a connection can be made. If the dialog box is not displayed, register the CA certificate in the web
browser.
Important
• Even if you set SSL/TLS communication here, SSL/TLS communication is not performed unless you install a certificate.
• Video distribution performance decreases when performing SSL/TLS communication. If you set [HTTPS], you cannot connect with the
RM.
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Settings for 802.1X authentication and authentication status display, and for certificate management.
802.1X Authentication
Display the 802.1X authentication enable/disable control and status.
[802.1X Authentication]
Select this to enable or disable 802.1X authentication.
[Authentication Status]
Display the status of 802.1X authentication. There are three types of status: [Authenticated], [Unauthenticated], and [Stop].
Authentication Method
Set the authentication method used for 802.1X authentication.
[Authentication Method]
Select [EAP-MD5], [EAP-TLS], [EAP-TTLS], or [EAP-PEAP] as the authentication method to use for 802.1X authentication.
[User Name]
Enter the user name used for authentication.
[Password]
Enter the required password for authentication.
This is displayed only when [Authentication Method] is set to [EAP-MD5], [EAP-TTLS], or [EAP-PEAP].
Certificate Information
This is displayed only when [Authentication Method] is set to [EAP-TLS], [EAP-TTLS], or [EAP-PEAP].
[CA Certificate Status]
If no CA certificate is installed, [Not Installed] is displayed. If a CA certificate is installed, the validity period of the certificate
is displayed.
[Client Certificate Status]
If no client certificate is installed, [Not Installed] is displayed. If a client certificate is installed, the validity period of the
certificate is displayed.
This is displayed only when [Authentication Method] is set to [EAP-TLS].
[Security] > [802.1X]
Network Port Authentication Settings
The following settings can be configured here.
• 802.1X Authentication
• Authentication Method
• Certificate Information
• Certificate Management
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[Client Private Key Status]
If no client private key is installed, [Not Installed] is displayed. If a client private key is installed, [Installed] is displayed.
This is displayed only when [Authentication Method] is set to [EAP-TLS].
Certificate Management
This is displayed only when [Authentication Method] is set to [EAP-TLS], [EAP-TTLS], or [EAP-PEAP].
[Install CA Certificate]
Installs a CA certificate.
Specify the certificate file to be installed using [Browse] and click [Exec].
[Install Client Certificate]
Installs a client certificate.
Specify the certificate file to be installed using [Browse] and click [Exec].
This is displayed only when [Authentication Method] is set to [EAP-TLS].
[Install Client Private Key]
Installs a client private key.
Specify the private key file to be installed using [Browse] and click [Exec].
This is displayed only when [Authentication Method] is set to [EAP-TLS].
[Client Private Key Password]
Enter the password for the client private key.
Required when a password has been configured for the private key.
This is displayed only when [Authentication Method] is set to [EAP-TLS].
[Delete Certificate]
Deletes all installed CA certificates, client certificates, and client private keys.
Only “CA Certificate” is displayed when [Authentication Method] is set to [EAP-TTLS] or [EAP-PEAP], but any installed client
certificates and client private keys are also deleted.
Important
• If any CA certificates, client certificates, and client private keys already exist when installing certificates, they are discarded and new
versions are installed.
• An error occurs if the format of the certificate or private key to be installed is incorrect.
• Client certificates and client private keys are checked as a pair when installing, and an error occurs if they do not match.
• The certificate and private key used for 802.1X authentication must be installed as separate items, irrespective of the installation status
of certificates for SSL/TLS.
192
Settings for using IPsec.
Note
If IPsec is used, video transmission performance drops.
IPsec
[IPsec]
Select the key exchange method when using IPsec.
[Security] > [IPsec]
Setting IPsec
Important
• To run this camera with IPsec, the communicating devices and network must be set beforehand. Contact your system administrator for
these settings.
• When connecting with IPsec, set the camera IP address manually.
For IPv4 addresses, use addresses with [IPv4 Address Settings Method] set to [Manual] in [Basic] > [Network] > [IPv4].
For IPv6 addresses, use addresses set with [IPv6 Address (Manual)] in [Basic] > [Network] > [IPv6].
• If the IPsec setting is changed and the camera may become inaccessible from the active web browser, a confirmation dialog box will
be displayed. Click [OK] to apply the new settings.
If you reboot the camera and cannot connect to the camera from the web browser, any available URI for connecting to the camera will
be displayed in a message.
If you cannot connect to the camera through the displayed URI, contact your system administrator.
The following settings can be configured here.
•IPsec
• Auto Key Exchange Settings
• IPsec Set 1 to 5
Setting Page
5
193
Auto Key Exchange Settings
[IPsec SA Encryption Algorithm]
Select the IPsec SA encryption algorithm.
The specified algorithm will be checked for an applicable encryption algorithm starting from the left.
[IPsec SA Authentication Algorithm]
Select the IPsec SA authentication algorithm.
The specified algorithm will be checked for an applicable authentication algorithm starting from the left.
[IPsec SA Validity Period (min)]
Enter the duration of validity for IPsec SA.
[ISAKMP SA Encryption Algorithm]
Select the SA encryption algorithm for use with auto key exchange protocol IKE.
[ISAKMP SA Authentication Algorithm]
Select the SA authentication algorithm for use with auto key exchange protocol IKE.
[DH Group]
Select the key generation information that will be used in the DH algorithm for key exchange via auto key exchange protocol
IKE. The higher the group number, the stronger security will be.
[ISAKMP SA Validity Period (min)]
Enter the duration of validity for ISAKMP SA.
IPsec Set 1 to 5
IP security can be specified through auto key exchange or manual setting with up to five communicating devices.
Auto Key Exchange
Note
If auto key exchange is used, it will take approximately 5 to 10 seconds before communication with the camera starts.
[IPsec Set]
Select which IPsec sets the camera will use; IPv4, IPv6, or neither.
[IPsec Mode]
Select the IPsec mode.
[Destination IPv4 Address], [Destination IPv6 Address]
Enter the IP address of the connection destination.
[Source IPv4 Address], [Source IPv6 Address]
Enter the IP address of the source.
[IPsec Protocol]
Select the IPsec protocol.
If you select [ESP], enter only the setting items relating to ESP.
If you select [AH], enter only the setting items relating to AH.
If you select [ESP and AH], enter all setting items.
[Security Gateway IPv4 Address], [Security Gateway IPv6 Address]
Enter the IP address of the security gateway if [IPsec Mode] is set to [Tunnel Mode].
[Destination Subnet Mask Length], [Destination Prefix Length]
Enter the subnet mask (IPv4) or prefix length (IPv6) when [IPsec Mode] is set to [Tunnel Mode].
Important
If the camera is rebooted during auto key exchange communication, a connection error may result after rebooting. If this occurs,
connect again.
194
[IKE Pre-Shared Key]
Enter the pre-shared key for IKE (auto key exchange).
Manual
[IPsec Set]
Select which IPsec sets the camera will use; IPv4, IPv6, or neither.
[IPsec Mode]
Select the IPsec mode.
[Destination IPv4 Address], [Destination IPv6 Address]
Enter the IP address of the connection destination.
[Source IPv4 Address], [Source IPv6 Address]
Enter the IP address of the source.
[IPsec Protocol]
Select the IPsec protocol.
If you select [ESP], enter only the setting items relating to ESP.
If you select [AH], enter only the setting items relating to AH.
If you select [ESP and AH], enter all setting items.
[Security Gateway IPv4 Address], [Security Gateway IPv6 Address]
Enter the IP address of the security gateway if [IPsec Mode] is set to [Tunnel Mode].
[Destination Subnet Mask Length], [Destination Prefix Length]
Enter the subnet mask (IPv4) or prefix length (IPv6) when [IPsec Mode] is set to [Tunnel Mode].
If the Setting in [IPsec Protocol] Includes “ESP”
[SA ESP Encryption Algorithm]
Set the ESP encryption algorithm to suit the encryption algorithm supported by the device to connect to.
Normally [AES] or [3DES] is recommended.
[SA ESP Authentication Algorithm]
Set the ESP authentication algorithm to suit the authentication algorithm supported by the device to connect to.
If [ESP] is used alone, [No Authentication] cannot be selected.
[SA ESP Encryption Key (outbound)]
Enter the SA encryption key for outbound.
If [AES], [3DES] or [DES] was selected in [SA ESP Encryption Algorithm], set a 128-bit, 192-bit or 64-bit hexadecimal
number, respectively. This item need not be set if [NULL] was selected.
[SA ESP Authentication Key (outbound)]
Enter the SA authentication key for outbound.
If [HMAC_SHA1_96] or [HMAC_MD5_96] was selected in [SA ESP Authentication Algorithm], set a 160-bit or 128-bit
hexadecimal number, respectively. This item need not be set if [No Authentication] was selected.
[SA ESP SPI (outbound)]
Enter the SA SPI value for outbound.
Set a desired value in the range of 256 to 4294967295.
[SA ESP Encryption Key (inbound)]
Enter the SA encryption key for inbound.
If [AES], [3DES] or [DES] was selected in [SA ESP Encryption Algorithm], set a 128-bit, 192-bit or 64-bit hexadecimal
number, respectively. This item need not be set if [NULL] was selected.
[SA ESP Authentication Key (inbound)]
Enter the SA authentication key for inbound.
If [HMAC_SHA1_96] or [HMAC_MD5_96] was selected in [SA ESP Authentication Algorithm], set a 160-bit or 128-bit
hexadecimal number, respectively. This item need not be set if [No Authentication] was selected.
[SA ESP SPI (inbound)]
Enter the SA SPI value for inbound.
Set a desired value in the range of 256 to 4294967295.
Setting Page
5
195
Since this setting is used as an ID for identifying the SA, be careful not to specify an inbound SPI whose value is
already used in another ESP’s SPI.
If the Setting in [IPsec Protocol] Includes “AH”
[SA AH Authentication Algorithm]
Set the AH authentication algorithm to suit the authentication algorithm supported by the device to connect to.
[SA AH Authentication Key (outbound)]
Enter the SA authentication key for outbound.
If [HMAC_SHA1_96] or [HMAC_MD5_96] was selected in [SA AH Authentication Algorithm], set a 160-bit or 128-bit
hexadecimal number, respectively.
[SA AH SPI (outbound)]
Enter the SA SPI value for outbound.
Set a desired value in the range of 256 to 4294967295.
[SA AH Authentication Key (inbound)]
Enter the SA authentication key for inbound.
If [HMAC_SHA1_96] or [HMAC_MD5_96] was selected in [SA AH Authentication Algorithm], set a 160-bit or 128-bit
hexadecimal number, respectively.
[SA AH SPI (inbound)]
Enter the SA SPI value for inbound.
Set a desired value in the range of 256 to 4294967295.
Since this setting is used as an ID for identifying the SA, be careful not to specify an inbound SPI whose value is
already used in another AH’s SPI.
196
Settings for recording video to a memory card inserted in the camera. You can also see the status of the memory card.
[Memory Card] is the same as [Video Record] > [Memory Card]. Settings configured on one [Memory Card] page are also
reflected on the other.
Note
• Memory card videos can be viewed and managed using the Recorded Video Utility. For information on operating the Recorded Video
Utility and its downloaded data, please refer to “Recorded Video Utility User Manual”.
• When a large number of files have been recorded onto a memory card, the Recorded Video Utility can take a considerable amount of
time to process the video list (the greater the number of files, the longer it will take). Please reduce the number of days saved in [Auto
Video Delete], or manually delete unneeded files with the Recorded Video Utility, on a regular basis.
The number of files saved on the memory card can greatly be reduced, by using H.264 as the video format, instead of JPEG.
• The following memory cards can be used.
– SD memory card, SDHC memory card, SDXC memory card
– microSD memory card, microSDHC memory card, microSDXC memory card
• For inserting and removing the memory card, please refer to “Installation Guide”.
• If you are using the memory card in the camera for the first time, format the memory card after inserting it into the camera (P. 198).
Video Record Settings
Sets whether to record video from the camera to a memory card or upload it with HTTP or FTP.
These can also be set with [Video Record] > [Upload] (P. 144) and will be reflected in [Video Record Settings] here.
[Video Record Action]
Select [Record to Memory Card] to record to a memory card.
Memory Card Operations
The setting items will change depending on the memory card status (unmounted/mounted).
[Memory Card]
Memory Card Operations and Information Display
Important
Information recorded to the memory card may be regarded as “personal information”. Take sufficient precautions for handling this
information when releasing the camera to third parties for disposal, transfer or repair.
The following settings can be configured here.
• Video Record Settings
• Memory Card Operations
• Memory Card Information
HM4x
H730
S30
S31
S80x S90x
Setting Page
5
197
The memory card will be automatically mounted when you insert it into the memory card slot. It will also be automatically
mounted if it has been inserted in the memory card slot when the camera starts up.
[Mount/Unmount]
Click [Unmount] to unmount the memory card.
Be sure to unmount the memory card when turning off the power to the camera or removing the memory card.
Also click [Mount] with the memory card inserted to mount the memory card.
[Operation Settings]
Select the data to save to the memory card.
When [Save Logs and Videos] has been set, the following data is saved automatically.
• Image files of recording-mode stream that could not be distributed due to a network error
• Video files when HTTP or FTP upload failed
• Video files manually recorded by the user from the Camera Viewer
• Video files recorded by [External Device Input], [Volume Detection] and [Intelligent Function] when an event occurs
• Video files recorded using a timer
•Log
• Video recorded with ONVIF
Note
New files cannot be saved to the memory card if there is no free space. When [Overwrite videos] is set to [Enable], old video can be
deleted to save new video (P. 197).
[Video Format]
Select the video format to record to a memory card.
Video is recorded in this format when [Video Record Action] is set to [Record to Memory Card].
Video size and quality of the recorded video follow the settings in [Video] (P. 91).
Note
• When set to [JPEG] and an upload error occurs, the frame rate of video recorded in JPEG format is always 1 fps.
• When a network error occurs interrupting the transmission of recording-mode stream video, video is saved in the JPEG format
regardless of the [Video Format] setting (the frame rate is fixed at 1 fps).
[Pre-event Buffer (number of frames)] (JPEG)/ [Pre-event Buffer (sec)] (H.264)
Enter the number of frames or seconds of video to be buffered before the event.
Enter the maximum number of frames for [JPEG] or the maximum number of seconds for [H.264(1)] or [H.264(2)] in [Video
Format].
Depending on conditions, however, saving the set number of frames or seconds may not be possible.
[Post-event Buffer (number of frames)] (JPEG)/ [Post-event Buffer (sec)] (H.264)
Enter the number of frames or seconds of video to be buffered after the event.
Enter the maximum number of frames for [JPEG] or the maximum number of seconds for [H.264(1)] or [H.264(2)] in [Video
Format].
Depending on conditions, however, saving the set number of frames or seconds may not be possible.
[Overwrite videos]
Select whether to allow overwriting data when the available space on the memory card becomes too low while recording
video to a memory card due to an event being triggered.
If you select [Enable], videos recorded due to an event, timer or ONVIF will be overwritten starting from the oldest file.
Important
Be sure to perform the unmount process when turning off the power to the camera or removing the memory card. Failing to unmount first
may result in management file problems or the memory card becoming inaccessible.
You can use the Camera Management Tool to batch mount/unmount memory cards from multiple cameras.
Important
• For [H.264(1)] or [H.264(2)], the following settings must be configured in [Basic] > [Video] > [H.264(1)] (P. 92), [H.264(2)] (P. 93).
–[Bit Rate Control]: [Use bit rate control (constant bit rate)]
–[Target Bit Rate (kbps)]: [3072] or less
–[I Frame Interval (sec)]: [0.5], [1] or [1.5]
• You cannot select a different H.264 format from that in [Video Record] > [Upload] > [General Upload] > [Video Format] (P. 145).
198
If you select [Disable], use the Recorded Video Utility to delete unnecessary videos. For information on the procedure,
please refer to “Recorded Video Utility User Manual.”
[Auto Video Delete]
Select to automatically delete video from the memory card that has exceeded the [Days Saved] setting.
If you select [Enable], set [Days Saved] and [Delete Time].
[Days Saved]
Enter the number of days for which video recorded to the memory card should be saved.
[Delete Time]
Enter the time to delete video that has exceeded the [Days Saved] setting.
[Recreate Video Management Information]
If you click [Exec], the management information file for recorded video will be recreated on the memory card.
The memory card cannot be accessed during this process. It is also recommended that users not upload or stream video
from the camera.
When recreating video management information files, the more files you recreate, the longer the process will take; it may
require several hours.
[Format]
Click [Exec] to format the memory card.
Formatting erases all files and directories on the memory card.
Note
Formatting is performed using a quick format.
Memory Card Information
Displays the status of the memory card inserted in the camera and information about card capacity.
[Memory Card Recognition]
Displays the current status of the memory card.
[Memory Card Operation Status]
Displays the operation status of the memory card.
[Operable]: All operations are possible.
[Recreating video management information]: This status indicates that video management information is being recreated.
Other operations cannot be performed.
[Deleting videos]: This status indicates that videos are being deleted. Other operations cannot be performed.
[Video Management Information Status]
Displays the status of the video management information.
[Normal]: This status indicates that video management information is normal.
[Video Management Information Recreation Required]: This status indicates that management files are corrupted or not
consistent with saved video files.
It is necessary to click [Exec] in [Recreate Video Management Information] to recreate the management file.
If the management files are not recreated even when [Recreate Video Management Information] is used, [Format]
(P. 198) must be used.
[Video Saving]
Displays whether videos can be saved to the memory card.
[Cannot Save] may occur for the following reasons.
• Memory card is not mounted.
• The video management file is corrupted.
• The card is write-protected.
• The memory card is full and [Overwrite videos] is set to [Disable].
[Memory Card Capacity]
Displays the current capacity of the memory card.
[Used Capacity]
Displays the current used capacity of the memory card.
200
• Host Access Restrictions
• Time Zone
• Certificates
• Private Key
•IPsec
If you set this to [Do not save], the above settings are also initialized.
Since the administrator account is also initialized, you will become unable to connect to the camera. Use the Camera
Management Tool to configure the initial settings.
[Restore Default Settings]
The initial settings are restored according to the selection in [Network Settings] after rebooting.
Note
• It is recommended that you back up each current setting before you click [Exec] in [Restore Default Settings].
• The camera can also be restored to factory default settings using the reset switch. Note, however, that this will reset all camera settings
to factory default settings except for date and time (P. 225).
Appendix
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207
Available Modifiers
The modifiers that can be used for each setting item are specified below.
[HTTP Upload] (P. 145)
[Parameter (query string)]
All modifiers can be used.
[FTP Upload] (P. 146)
[Subdirectory Name to Create]
Only the modifiers %y, %m, %d, %w, %H, %h, %n can be used.
[File Name to Create]
Only the modifiers %y, %m, %d, %w, %H, %M, %S, %s, %n can be used.
[E-mail Notification] (P. 148)
[Message Body]
All modifiers can be used.
208
Before contacting the dealer from whom you purchased the product or Canon Customer Service Center, check the
following items. If a log message is displayed, check the details of the message and the corresponding countermeasures in
the log message list.
Note
• For information on troubleshooting for the Camera Management Tool, Recorded Video Utility, and Mobile Camera Viewer, please refer to
each individual manual.
• A problem caused by the security software may occur. Configure to exclude the camera, or the software where the problem occurred, in
your security software.
Troubleshooting
Problem Countermeasures
The camera does not launch. • If you are using a PoE hub, check if the LAN cable is connected correctly.
• If you are using an AC adapter (sold separately), check if the AC adapter is
connected correctly.
• Turn the camera off and on again (please refer to “Installation Guide”).
Cannot connect to the camera. • Check if the LAN cable is connected correctly.
• Check if the network to which the camera is connected is set up correctly. In
particular, check if the IP address, subnet mask and default gateway address are set
within the ranges supported by the applicable network.
• If you have changed the IP address, the new address will not become effective until
the camera is rebooted.
• Check if the correct URI (camera IP address) is entered in your web browser.
• Check whether the connection is from a computer whose access is blocked in
[Security] > [Host Access Restrictions] (P. 185) on the Setting Page.
• Ask your system administrator whether the authentication method set in [Security] >
[802.1X] (P. 190) on the Setting Page and the combination of [User Name],
[Password] and certificates match the rules of the network to connect to.
• Configure to exclude the camera, or the software where the problem occurred, in your
security software.
The Camera Viewer will not launch. • If the message “Your web browser is not supported.” is displayed, use Internet
Explorer 9 or greater, or a version of Chrome that is guaranteed to operate.
• If the message “JavaScript is not available or disabled on your web browser.” is
displayed, click [Network and Internet] > [Internet Options] > [Security] > [Custom
level] in [Control Panel], and set [Active scripting] to [Enable].
• To enable authorized users and guest users to use the Camera Viewer, specify the following
settings on the Setting Page.
– Assign [Camera Control] or [Video Distribution] to authorized users/guest users in
[Basic] > [User Management] > [User Authority].
– Set [Basic] > [Viewer] > [General] > [Default Page] to [Display Viewer].
– To also enable guest users to use the Camera Viewer, set [Basic] > [Viewer] >
[Viewer Settings] > [User Authentication] to [Do not authenticate].
• Use one of the following procedures, when you launch the Camera Viewer and a file block
security warning is displayed because of an unverified publisher.
– Launch the Camera Viewer after executing Windows Update to the latest version,
when using the camera in an internet connection environment.
– Download the root certificate installer from the Canon download site on a
connectable computer and install it in the target environment, when in an
environment not connectable to the internet.
Cannot use some functions of the Camera
Viewer.
• Follow the procedure in “Adding the Camera IP Address as a Trusted Site” (P. 32) to
add this website to [Trusted sites] in the [Security] settings.
• If you are using a web browser other than Internet Explorer or if the Canon Network
Camera Addon Module is not correctly installed when using Internet Explorer, the
following functions cannot be used.
– Receiving/transmitting audio
– Receiving/playing H.264 video
HM4x
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Appendix
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209
Video is not displayed. • The number of Viewers that can access the camera at the same time is restricted by
the setting in [Maximum Number of Clients] in [Server] > [Video Server] (a maximum
of 30 can be specified). If this restriction is exceeded, a message is shown and video
is not displayed.
• Video can only be displayed by authorized users and guest users if [Video
Distribution] privileges are assigned. Ask your administrator to assign [Video
Distribution] privileges in [Basic] > [User Management] > [User Authority].
• If the Viewer is opened with Internet Explorer 10 or 11 on a 64-bit operating system,
H.264 video may not be able to be received or played if the camera is added to the list
of trusted sites and the enhanced protected mode is enabled. In this case, add the
camera to the list of trusted sites and disable the protected mode of trusted sites.
• Configure to exclude the camera, or the software where the problem occurred, in your
security software.
There is no audio. • If there is no audio, check the settings in [Video and Audio] > [Audio] on the Setting
Page as well as the sound and audio device settings for the computer.
• If the Camera Viewer is used with administrator privileges, check whether the Viewer
using audio with the administrator privileges of RM Viewer, etc. is connected to the
camera.
• Audio can only be used by authorized users and guest users if [Audio Distribution]
privileges are assigned. Ask your administrator to assign [Audio Distribution]
privileges in [Basic] > [User Management] > [User Authority].
• If the Viewer is opened with Internet Explorer 10 or 11 on a 64-bit operating system,
the audio may not be able to be received or transmitted if the enhanced protected
mode is enabled. In this case, add the camera to the list of trusted sites and disable
the protected mode of trusted sites.
• Audio input from the microphone will not be received because there is no sound sent
from the camera in the following cases.
– While audio is being transmitted from the viewer to the camera or while an audio file
is being played back when [Audio Communication Method] is set to [Half Duplex]
in [Video and Audio] > [Audio] > [General Audio] on the Setting Page
• Configure to exclude the camera, or the software where the problem occurred, in your
security software.
The camera cannot be controlled. • If you connect the Camera Viewer as an administrator, you will have exclusive
possession of the camera control privileges. If you connect to the Viewer as an
authorized user or guest user, you cannot control the camera unless the administrator
releases camera control. Consult the administrator (P. 43).
• If the durability limit for pan/tilt operations is exceeded, the camera may not be able to
perform pan/tilt, focus, or zoom operations correctly (P. 56).
The viewer gets disconnected. • Check the network and computer for abnormality.
• Reboot the computer and connect again.
• Connections from authorized users and guest users are disconnected while creating a
panorama image.
• Configure to exclude the camera, or the software where the problem occurred, in your
security software.
You forgot the administrator password. • You can initialize all settings of the camera excluding date and time using the reset
switch (P. 225). After performing initialization, use the Camera Management Tool to
register the administrator account again. The IP address and subnet mask, etc. also
need to be set again because the network settings are initialized.
Data cannot be uploaded. • Check that the upload destination of [Video Record] > [Upload] and the upload
operation upon an event of the [Event] menu are both set correctly.
• The settings for an upload destination that has been applied can be checked by
executing a server upload test in [Video Record] > [Upload] on the Setting Page
(P. 144).
• Check [Maintenance] > [Log] > [View Logs] > [View Logs] or logs on the server to
check the detailed operating environment. For details on [View Logs], please refer to
“Uploader error” (P. 214), “Uploader warning” (P. 217), or “Uploader notification”
(P. 221) of “List of Log Messages”. Also please refer to “Important” on P. 144.
• For the server settings, contact your system administrator.
Problem Countermeasures
HM4x
H730
S30
S31
HM4x
S30 S31
210
Video cannot be recorded on a memory card. • Check [Memory Card] > [Memory Card Information] on the Setting Page (P. 198).
• Video cannot be recorded if the memory card has insufficient space and [Memory
Card] > [Memory Card Operations] > [Overwrite videos] is set to [Disable] on the
Setting Page (P. 197). Set [Overwrite videos] to [Enable] or use the Recorded Video
Utility to delete unnecessary videos.
• To record video to a memory card when an event occurs, check the [Video Record
Action] settings under [Memory Card] > [Video Record Settings] on the Setting Page.
When [Video Record Action] is set to [Upload], change it to [Record to Memory Card].
• When recording-mode stream video that could not be transmitted due to network
errors or video for which the HTTP/FTP upload failed is not stored on the memory card,
check [Operation Settings] under [Memory Card] > [Memory Card Operations] on the
Setting Page. When [Operation Settings] is set to [Save Log], change it to [Save Logs
and Videos].
• To manually save recordings to a memory card, obtain camera control privileges.
Files cannot be saved. • Windows prohibits saving to certain folders. Accordingly, an attempt to save a file may
fail. Specify [Documents], [Pictures] and other folders.
Problem Countermeasures
216
H144 Password specification error [notice]
H201 Timeout disconnect [warning]
wvhttp warning
W101 Invalid user name [notice]
W102 Invalid password [notice]
W130 Buffer recovered [notice]
W201 Invalid panorama image [warning]
W230 Buffer overflow [warning]
Audio server warning
B101 Received unusual request [notice]
B102 Client connection denied [notice]
B103 Client forcibly disconnected [notice]
B201 Event notification failure [warning]
Description (http_auth.c.XXX) password doesn’t
match for %1 username%2, IP:%3
(H144)
%1 URL XSS vulnerability countermeasure
implementation (process equivalent to
ftpd)
%2 User Name
%3 IP address
Meaning A wrong password was specified in
user authentication.
Description a request for %1 timed out after writing
%d seconds (H201)
%1 Request URI
%d 360 (Timeout time)
Meaning Disconnected due to HTTP server
timeout (360 sec.).
Description user <User name> not found (W101)
Meaning The camera was accessed by an
unauthorized user.
Description user <User name> password
mismatch (W102)
Meaning The password is invalid.
Description stream buffer recovered (W130)
Meaning Image buffer for stream recording has
recovered.
Description corrupt panorama image - ignored
(W201)
Meaning Panorama image information
acquisition failed.
Description stream buffer overflowed (W230)
Meaning The image buffer for the stream
recording overflowed and images were
discarded.
Description %1 unusual request[%2] (B101)
%1 Client host’s IP address
%2 Unusual type (400 | 404)
Meaning Refused due to command error (400)
and parameter error (404).
Description %1 request denied[%2] (B102)
%1 Client host IP address
%2 Denial type (41 | 43 | ...)
Meaning Client connection was denied due to
an authentication error (41), time
specification error (42), insufficient
resource (43), specification of
unsupported codec (45), specification
of unpermitted user level (47), too
many clients (49) or invalid operation
mode (4a).
Countermeasure 41: Check user name, password or
user list used when connecting.
42: Check playtime or maximum
connection time settings used when
connecting.
43: Reconnect or restart.
45: Use supported client software.
47: Check user level used when
connecting.
49: Check client number settings.
4a: Check if usage of audio server is
enabled.
Description %1 access denied[%2] (B103)
%1 Client host IP address
%2 Denial type (41 | 42 | 4a)
Meaning Connection was initially permitted, but
the setting has subsequently been
changed to prohibit access, thereby
triggering a forced disconnection (the
denial type is the same with B102).
Description cannot notify %1 event [%2] (B201)
%1 Event type (ald)
%2 Error number
Meaning Failed to notify event.
218
A135 Invalid upload setting (FTP PORT/
PASV mode) [notice]
A136 Invalid upload setting (HTTP
notification only/image mode) [notice]
A137 Invalid upload setting (E-mail
notification) [notice]
A138 Invalid upload setting (E-mail
notification authentication mode) [notice]
A274 Event buffer for upload overflowed
[warning]
A275 Image buffer for upload overflowed
[warning]
Memory card warning
M201 Memory card is write-protected
[warning]
M203 Not enough space on memory card
[warning]
M204 Invalid file removed [warning]
M205 Checking management information file
[warning]
M206 Invalid management information
removed [warning]
M207 Memory card removed without
unmounting [warning]
Description ftp port/pasv mode invalid. uploader
set <pasv> forcibly (A135)
Meaning The PORT/PASV mode setting in
connection with FTP upload is invalid.
The PASV mode was forcibly set.
Description http notice/image mode invalid.
uploader set <image> forcibly (A136)
Meaning The notification only/image mode
setting in connection with HTTP upload
is invalid. The image mode was
forcibly set.
Description mode invalid. uploader set <none>
forcibly (A137)
Meaning The e-mail notification setting is invalid.
Email notification was forcibly
disabled.
Description authentication mode invalid. uploader
set <smtp auth> forcibly (A138)
Meaning The setting for e-mail notification
authentication mode is invalid.
“SMTP_AUTH” was forcibly set.
Description event queue is full (A274)
Meaning Event buffer for upload overflowed.
Countermeasure Make adjustments to reduce the
number of event occurrences.
Description buffer queue is full (A275)
Meaning Image buffer for upload overflowed.
Countermeasure Make adjustments to reduce the
number of event occurrences. Also
adjust the video quality, video size and
frame rate for upload.
Description Readonly filesystem (M201)
Meaning A write-protected memory card is
inserted.
Description There is not available space (M203)
Meaning Insufficient memory card capacity.
Description Invalid file (%1) was removed. (M204)
%1 Name of removed file
Meaning An invalid file was removed.
Description %1 checking management file (M205)
%1 Start | Finish
Meaning The memory card may have been
removed without being unmounted.
Start/finish checking management
information file.
Description Invalid db information(%1)(%2) was
removed(M206)
%1 Name of management information file
containing invalid information
%2 ID of invalid information
Meaning Invalid management information was
removed.
Description Memory card was pulled before
unmount. (M207)
Meaning Memory card was removed when
mounted.
220
S017 qtimer service started or shut down
[info]
S070 Change to certificate [info]
wvhttp notification
W001 Starting and stopping of system [info]
W030 Startup and shutdown of WebView
Livescope Client [info]
W031 Transmitted video data size [info]
W040 Clearing to external memory [info]
Audio server notification
B001 Starting and stopping of audio server
[info]
B011 Audio client connected [info]
B012 Audio client closed [info]
Camera application notification
C001 Starting and stopping of camera control
module [info]
C002 Camera application started and
stopped [info]
Description %1 qtimer (S017)
%1 (starting) or (stopping)
Meaning The qtimer service was started or shut
down.
Description %1: succeeded to %2 certificate
(S070)
%1 ssl or 802.1X
%2 generate | load | delete | restore
Meaning A certificate was generated/loaded/
deleted/restored
Description %1 webview (W001)
%1 Starting or stopping
Meaning wvhttp server (webview) has started or
stopped.
Description %1%2 host=<Host>, user=<User>,
prio=<Priority>(W030)
%1 W: WebView session, V: Session-less
video client, N: Session-less event
client
%2 +: Connect, -: Disconnect
Meaning The camera server client was
connected or disconnected.
Description %1= host=<Host>, user=<User>,
video=<jpg|h264>:<Number of
frames> (W031)
%1 W: WebView session, V: Session-less
video client
Meaning When a client disconnected, the total
data that was sent to the client is
displayed in number of frames.
Description %1 the image storing - %2 (W040)
%1 Starting or stopping
%2 Reason for starting/stopping
Meaning Started or stopped clearing stream
recording to external memory.
Description %1 audio. (B001)
%1 starting | stopping
Meaning The audio server was started/shut
down.
Description [%1] %2 connected n=%3 (B011)
%1 Client type (send | recv)
%2 Client host IP address
%3 Total number of clients
Meaning An audio client was connected.
Description [%1] %2 closed n=%3 (B012)
%1 Client type (send | recv)
%2 Client host IP address
%3 Total number of clients
Meaning An audio client was disconnected.
Description %1 camerad (C001)
%1 starting | stopping
Meaning The camera control module started/
stopped.
Description starting cameraappl (C002)
Meaning The camera application started.
Appendix
6
221
Video notification
V001 Starting and stopping of video server
[info]
V020 Starting intelligent service [info]
V021 Shutting down intelligence service [info]
Uploader notification
A004 Starting and stopping of uploader [info]
A040 Number of uploads (MAIL) [info]
A041 Number of uploads (FTP) [info]
A042 Number of uploads (HTTP) [info]
Memory card notification
M001 Starting and stopping of memory card
control module [info]
M002 Valid management information
inserted [info]
M003 Started/finished recreation of
management information [info]
Description %1 video (V001)
%1 Starting or stopping
Meaning The video server was started/stopped.
Description starting intelligent. (V020)
Meaning Intelligent service was started.
Description shutdown intelligent. (V021)
Meaning Intelligent service was shut down.
Description %1 uploader (A004)
%1 Starting or stopping
Meaning The uploader was started or stopped.
Description uploader mail: normal=%1 test=%2
(A040)
%1 Number of normal uploads.
%2 Number of test uploads.
Meaning Shows the number of uploads
executed.
Description uploader ftp: normal=%1 test=%2
(A041)
%1 Number of normal uploads.
%2 Number of test uploads.
Meaning Shows the number of uploads
executed.
Description uploader http: normal=%1 test=%2
(A042)
%1 Number of normal uploads.
%2 Number of test uploads.
Meaning Shows the number of uploads
executed.
Description %1 sdctrl (M001)
%1 Starting or stopping
Meaning The memory card control module
(sdctrl) has started or stopped.
Description Valid db information (%1)(%2)(%3)
was inserted (M002)
%1 Name of management information file
with inserted valid information
%2 Directory number of valid information
%3 File number of valid information
Meaning Added to management information as
it appears to be a valid video file.
Description %1 updating management file
(%2)(M003)
%1 Start | Finish
%2 Management information identification
number
Meaning Process to recreate management
information finished.
222
ONVIF notification (RTP)
R001 Startup of RTP distribution module
[info]
R002 Stopping of RTP distribution module
[info]
R003 RTSP PLAY request received [info]
R004 RTSP TEARDOWN request received
[info]
R005 Starting multicast [info]
R006 Stopping multicast [info]
Description starting media_plane (R001)
Meaning RTP distribution module started.
Description stopping media_plane (R002)
Meaning RTP distribution module stopped.
Description PLAY received: client_IP=%1,
profile=%2,
num_of_sessions=%3(V=%4, A=%5,
M=%6,BC=%7) (R003)
%1 Client IP address
%2 Profile name of requested PLAY
%3 Total number of client sessions
%4 Total distribution count of Video stream
%5 Total distribution count of Audio stream
%6 Total distribution count of Metadata
stream
%7 Total distribution count of
AudioBackChannel
Meaning RTSP PLAY request was received.
Description TEARDOWN received: client_IP=%1,
profile=%2,
num_of_sessions=%3(V=%4, A=%5,
M=%6,BC=%7) (R004)
%1 Client IP address
%2 Profile name of requested TEARDOWN
%3 Total number of client sessions
%4 Total distribution count of Video stream
%5 Total distribution count of Audio stream
%6 Total distribution count of Metadata
stream
%7 Total distribution count of
AudioBackChannel
Meaning RTSP TEARDOWN request was
received.
Description start multicast: profile=%1,
num_of_sessions=%2(V=%3, A=%4,
M=%5,BC=%6) (R005)
%1 Client IP address
%2 Profile name of requested
MulticastStreaming START
%3 Total distribution count of Video stream
%4 Total distribution count of Audio stream
%5 Total distribution count of Metadata
stream
%6 Total distribution count of
AudioBackChannel
Meaning Multicast was started.
Description stop multicast: profile=%1,
num_of_sessions=%2(V=%3, A=%4,
M=%5,BC=%6) (R006)
%1 Client IP address
%2 Profile name of requested
MulticastStreaming STOP
%3 Total distribution count of Video stream
%4 Total distribution count of Audio stream
%5 Total distribution count of Metadata
stream
%6 Total distribution count of
AudioBackChannel
Meaning Multicast was stopped.
Product specificaties
| Merk: | Canon |
| Categorie: | Beveiligingscamera |
| Model: | VB-H652LVE |
| Kleur van het product: | Wit |
| Gewicht: | 1850 g |
| Breedte: | 180 mm |
| Hoogte: | 145 mm |
| Soort: | IP-beveiligingscamera |
| Gebruikershandleiding: | Ja |
| Internationale veiligheidscode (IP): | IP66 |
| Montage gereedschap: | Ja |
| Processormodel: | Canon DIGIC DV III |
| Stemcodecs: | G.711 |
| Vormfactor: | Dome |
| Automatisch scherpstellen: | Ja |
| Ondersteuning voor plaatsing: | Binnen & buiten |
| Connectiviteitstechnologie: | Bedraad |
| Ethernet LAN: | Ja |
| Montagewijze: | Plafond |
| Maximum resolutie: | 1920 x 1080 Pixels |
| Totaal aantal megapixels: | 2.1 MP |
| Videocompressieformaten: | H.264 |
| Type stroombron: | Power over Ethernet (PoE) |
| Minimale belichting: | 0 Lux |
| Aantal cameras: | 1 |
| Geïntegreerde geheugenkaartlezer: | Ja |
| Compatibele geheugenkaarten: | MicroSD (TransFlash),MicroSDHC,MicroSDXC |
| Ingebouwde HDD: | Nee |
| Nachtvisie: | Ja |
| LED-type: | IR |
| Video bewegings-detectie: | Ja |
| Zoomcapaciteit: | Ja |
| Microfoon, line-in ingang: | Ja |
| Brandpuntbereik: | 2.55 - 6.12 mm |
| Vermogensverbruik (max): | 24.1 W |
| Hoofdtelefoonuitgangen: | 1 |
| Omvang optische sensor: | 1/3 " |
| Beeldstabilisator: | Ja |
| Aansluiting voor netstroomadapter: | Ja |
| Type beeldsensor: | CMOS |
| Digitale zoom: | 4 x |
| Optische zoom: | 2.4 x |
| Camera sluitertijd: | 1 - 1/16000 s |
| Witbalans: | Daylight,Fluorescent,Halogen,Manual,Mercury lamp,Sodium lamp |
| Password bescherming: | Gebruiker |
| Ondersteunde grafische resoluties: | 320 x 180,320 x 240,480 x 270,640 x 360,640 x 480 (VGA),960 x 540,1280 x 720 (HD 720),1280 x 960,1920 x 1080 (HD 1080) |
| Netwerkstandaard: | IEEE 802.3at |
| Ondersteunde beveiligingsalgoritmen: | EAP-MD5,EAP-PEAP,EAP-TLS,EAP-TTLS,SSL/TLS |
| Aantal gebruikers: | 10 gebruiker(s) |
| Temperatuur bij opslag: | 30 - 60 °C |
| Veiligheidsfunties: | Vandaalbestendig |
| Maximaal 30 frames per seconde: | 30 fps |
| Ondersteunde netwerkprotocollen: | IPv4, IPv6, TCP/IP, UDP, HTTP, FTP, SNMPv1/v2c/v3 (MIB2), DHCP, DNS, AutoIP, mDNS, ARP, ICMP, POP3, NTP, SMTP, RTP/RTCP, RTSP, SSL/TLS, IPsec, ONVIF, WV-HTTP |
| Luchtvochtigheid bij opslag: | 5 - 90 procent |
| Progressive scan: | Ja |
| Ethernet interface type: | Fast Ethernet |
| Blootstelling type: | Aperture priority AE,Auto,Manual,Shutter priority AE |
| PTZ control: | Ja |
| Draaihoek: | 350 ° |
| Pan bereik: | -180 - 180 ° |
| Dag/nacht modus: | Ja |
| Maximum aperture number: | 1.8 |
| Nachtkijker afstand: | 20 m |
| Infrarood (IR)-afsluitingsfilter: | Ja |
| Vooraf ingestelde punten: | Ja |
| Stroomverbruik (voeding via Ethernet (PoE)): | 12.4 W |
| Wifi: | Nee |
| AC-ingangsspanning: | 100-240 V |
| AC-ingangsfrequentie: | 50/60 Hz |
| Bedrijfstemperatuur (T-T): | -10 - 55 °C |
| Relatieve vochtigheid in bedrijf (V-V): | 5 - 85 procent |
| Bereik kantelhoek: | -15 - 75 ° |
| Audiosysteem full duplex: | Ja |
| Privézone maskeren: | Ja |
| Kijkhoek lens, horizontaal: | 122.1 ° |
| Type waarschuwingsnotificatie: | E-mail,Snapshot alert message |
| Kijkhoek lens, verticaal: | 65.9 ° |
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