Canon VB-H45 Handleiding
Canon
Beveiligingscamera
VB-H45
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BIE-7243-000
Before Reading
the Operation Guide
This notice describes new functions and specification
change with the latest firmware, and the latest
information such as changes to the "Operation Guide"
on P. ii to P. xvi.
"Before Reading the Operation Guide"
Checking and Updating the Firmware Version..................................................................P. ii
New Functions and Specification Changes..........................................................................P. iii
Information on Other Changes ....................................................................................................P. xiii
"Operation Guide".........................................................................................................................................P. 1
Notice on New Functions and Changes
Updating to the latest firmware enables new functions and
specification changes. For information on checking the firmware
version and updating the firmware, see the next page.
Operation Guide
For those already using this product
For the latest information of the firmware update,
please read P. ii to P. xvi.
For those using this product for the first time
Please read P. ii to P. xvi in conjunction with P. 1 and
onwards of the "Operation Guide".

ii
Use the Camera Management Tool to check and update the firmware version of the camera.
Download the latest firmware from the Canon website and update the firmware of the camera, as required.
For details on using the Camera Management Tool, please refer to "Camera Management Tool User Manual".
Latest Firmware Versions
* The difference between VB-H45 and VB-H45B, as well as VB-M44 and VB-M44B is the external color only.
The "Operation Guide" is written for firmware versions earlier than those indicated in the above table.
Please read the following pages for information on the new functions and specification changes of the latest firmware
version.
Checking and Updating the Firmware Version
Camera Model Firmware Version
VB-H45, VB-H45B*, VB-M44, VB-M44B*
1.1.x
VB-H730F Mk II
VB-S30D Mk II, VB- S31D Mk II
VB-S800D Mk II, VB-S900F Mk II
VB-S805D Mk II, VB-S905F Mk II
VB-S30VE, VB-S800VE, VB-S910F 1.1.x
VB-R13VE, VB-R13, VB-R11VE, VB-R11
1.2.x
VB-R12VE, VB-R10VE
VB-M50B
VB-H652LVE, VB-H651VE, VB-H651V
VB-M641VE, VB-M641V, VB-M640VE, VB-M640V
VB-H761LVE-H, VB-H761LVE, VB-H760VE
VB-H751LE-H, VB-H751LE
VB-M741LE-H, VB-M741LE, VB-M740E

iii
Target Models
The new functions and specification changes of the new firmware are indicated below.
Screenshots on this notice may differ from the actual screens, depending on the model you are using.
: Supported with the latest firmware : Already supported
New Functions and Specification Changes
New Functions and Specification Changes
Target Models
VB-H45, VB-M44
VB-H730F Mk II
VB-S30D Mk II
VB-S31D Mk II
VB-S800D Mk II
VB-S900F Mk II
VB-S805D Mk II
VB-S905F Mk II
VB-S30VE
VB-S800VE
VB-S910F
VB-R13VE, VB-R13
VB-R11VE, VB-R11
VB-R12VE, VB-R10VE
VB-M50B, VB-H652LVE
VB-H651VE, VB-H651V
VB-M641VE, VB-M641V
VB-M640VE, VB-M640V
VB-H761LVE-H, VB-H761LVE
VB-H760VE, VB-H751LE-H
VB-H751LE, VB-M741LE-H
VB-M741LE, VB-M740E
Operating Environment:
Updating the PC environment/mobile device
information
P. v
Configuring Initial Camera Settings:
Administrator account registration added *4P. vi
Camera Viewer:
[One-shot AF] button added*1 P. vii
Setting Page:
Entering the confirmation password for the
authorized user
P. vii
Setting Page:
[Simple Camera Settings] recommended values
changed and performance improved
P. viii
Setting Page:
Preset selection added to the [ADSR] and
[Privacy Mask] settings*2
P. ix
Setting Page:
Number of input characters for [On-screen display]
changed
P. x
Setting Page:
Items added to [General Audio]*3 P. x
Setting Page:
Changed the saving items when initializing P. xi
Factory Default Settings:
Setting values changed (IPv4, Administrator
Account, Focus)
*5P. xii
Factory Default Settings:
Setting values changed (DNS, Camera Name, Day/
Night, Memory Card Operations)
P. xii

iv
*1 Only for models with the auto focus function
*2 Only for models with optical zoom
*3 Only for models with the audio transmission/reception function
*4 Only for VB-R11VE, VB-R11, VB-R10VE, VB-M641VE, VB-M641V, VB-M640VE, VB-M640V, VB-M741LE-H, VB-M741LE, and
VB-M740E
*5 IPv4, Administrator Account:
Only for VB-R11VE, VB-R11, VB-R10VE, VB-M641VE, VB-M641V, VB-M640VE, VB-M640V, VB-M741LE-H, VB-M741LE, and
VB-M740E
Focus:
Only for VB-H651VE, VB-H651V, VB-M641VE, VB-M641V, VB-M640VE, and VB-M640V
Factory Default Settings:
Setting values changed (User Authority) P. xii
Setting Name:
Displaying of bit rate control P. xii
New Functions and Specification Changes
Target Models
VB-H45, VB-M44
VB-H730F Mk II
VB-S30D Mk II
VB-S31D Mk II
VB-S800D Mk II
VB-S900F Mk II
VB-S805D Mk II
VB-S905F Mk II
VB-S30VE
VB-S800VE
VB-S910F
VB-R13VE, VB-R13
VB-R11VE, VB-R11
VB-R12VE, VB-R10VE
VB-M50B, VB-H652LVE
VB-H651VE, VB-H651V
VB-M641VE, VB-M641V
VB-M640VE, VB-M640V
VB-H761LVE-H, VB-H761LVE
VB-H760VE, VB-H751LE-H
VB-H751LE, VB-M741LE-H
VB-M741LE, VB-M740E

v
Operating Environment
The operating environment for the latest firmware is described below.
PC Environment Details
*1 Cannot be started from the Windows start screen
*2 Does not support playback of Video (H.264) or audio transmission/reception
CPU
(Recommended) Intel Core i7-2600 or higher
Graphics Board
(Recommended) Not specified
Memory
(Recommended) 2 GB or higher
Viewer Display
(Recommended) 1920 x 1080 or higher
OS and
Compatible Web
Browser
Windows 7 Ultimate/Windows 7 Professional/Windows 7
Enterprise/Windows 7 Home Premium SP1 32/64-bit
Internet Explorer 11 32/64-bit,
Chrome 65*2
Windows 8.1/Windows 8.1 Pro/Windows 8.1 Enterprise
32/64-bit*1
Internet Explorer 11 32/64-bit,
Chrome 65*2
Windows 10 Pro/Windows 10 Enterprise/Windows 10
Education/Windows 10 Home 32/64-bit
Internet Explorer 11 32/64-bit,
Microsoft Edge*2, Chrome 65*2
Windows Server 2008 Standard SP2 32/64-bit Internet Explorer 9 32-bit
Windows Server 2008 R2 Standard SP1 64-bit Internet Explorer 11 32/64-bit,
Chrome 65*2
Windows Server 2012 Standard 64-bit*1Internet Explorer 10 32/64-bit,
Chrome 65*2
Windows Server 2012 R2 Standard 64-bit*1Internet Explorer 11 32/64-bit,
Chrome 65*2
Windows Server 2016 Standard 64-bit Internet Explorer 11 64-bit,
Chrome 65*2
– Must be configured to allow use of JavaScript, IFRAME (html tag), and web storage
– For Camera Viewer only, cookies must be enabled
Operating System
Language
Setting Page, Camera Viewer, Mobile Camera Viewer:
German/English/Spanish/French/Italian/Polish/Russian/Turkish/Thai/Korean/
Chinese (Simplified) /Japanese

vi
Verified Mobile Devices (Setting Page, Camera Viewer, Mobile Camera Viewer)
– As of April 2018
*1 Does not support playback of Video (H.264) or audio transmission/reception
*2 Setting Page and Camera Viewer are not supported
Configuring Initial Camera Settings
The fields for [Administrator Account] are now blank as a default. When restoring the factory default settings after updating
the firmware, it is necessary to set [Administrator Name] and [Password] to access the camera for the first time. This change
has been made in firmware version 1.1.8 or later.
When using the Camera Management Tool to configure the initial settings, see "Camera Management Tool User Manual".
Mobile Devices OS Compatible Web Browser
Surface 3
Windows 10 Home 64-bit Internet Explorer 11, Microsoft Edge*1
– Must be configured to allow use of JavaScript, and web storage
– For Camera Viewer only, cookies must be enabled
iPad Pro 12.9-inch
iPad Pro 10.5-inch
iPhone 7*2
iPhone 8 Plus*2
iPhone X*2
iOS 10.3.3
iOS 11.3
Safari*1
– Must be configured to allow use of JavaScript, IFRAME (html tag), and web storage
– For Camera Viewer only, cookies must be enabled
Nexus 9 Android 7.1.1 Chrome 65*1
Galaxy Tab S 8.4 Android 4.4.2 Chrome 65*1
Nexus 6P*2Android 8.1 Chrome 65*1
Galaxy S8*2Android 8.0 Chrome 65*1
The default screen displayed when accessing from the web browser for the first time

vii
Camera Viewer
Adjusting Video > Focusing
One-shot AF operations are now also possible in the Camera Viewer.
[One-shot AF] button
Use when [Focus] is set to [Manual]. When you click , the camera will focus once using autofocus and then switch
to manual.
Setting Page
[Basic] > [User Management]
It is now necessary to enter a confirmation password when setting the password for an authorized user.
[Confirm Password]
Enter the same password as above for confirmation.
Important
For precautions on focusing and the focus range, please refer to "Operation Guide".

viii
[Camera] > [Initial Settings]
Recommended values have been changed for [Exposure], [Shutter Speed Limit (Lower)], [Shutter Speed Limit
(Upper)], and [Shutter Speed], which are displayed when [Motion Priority] in [Simple Camera Settings] is selected.
The notes regarding [Motion Priority] and [Depth Priority] in [Simple Camera Settings] have been changed according
to the improved performance.
[Simple Camera Settings]
Type Motion Priority
[Exposure] Auto
[Shutter Speed Limit (Lower)] 1/1000 (sec.)
[Shutter Speed Limit (Upper)] 1/16000 (sec.)
[Shutter Speed] -
Important
Note the following regarding [Simple Camera Settings].
[Motion Priority]
– Flickering may occur due to fluorescent lighting, etc.
– In low-light conditions, video may become comparatively darker than [Standard Settings], and noise may increase.
[Depth Priority]
– In low-light conditions, video may become comparatively darker than [Standard Settings], and noise may increase.

ix
[Video and Audio] > [ADSR] / [Video and Audio] > [Privacy Mask]
When changing the camera angle in the settings for specifying the ADSR area and privacy mask area, presets can now
be selected from a preset selection box in addition to slider operations.

xi
[Half Duplex]
You can prevent howling that occurs when the microphone and speaker are placed nearby. However, there is no
sound sent from the camera to the viewer while the camera is receiving audio from the viewer or while an audio file
is being played back. Therefore, even if the [Audio Reception] button of the viewer is active (purple), audio input
from the microphone cannot be received.
[Full Duplex]
Audio can be transmitted from the camera to the viewer even while the camera is receiving audio from the viewer.
[Maintenance] > [General]
The underlined items are now saved when [Initialization] > [Network Settings] > [Save] is selected.
[Network Settings]
If you set this to [Save], the following settings are retained when initializing.
• Administrator Name
• Administrator Password
•Network Settings
•NTP Server
•HTTP Server
• Host Access Restrictions
•Time Zone
•Certificates
•Private Key
•IPsec
If you set this to [Do not save], the above settings are also initialized.
Since the administrator account is also initialized, you will become unable to connect to the camera. Use the Camera
Management Tool to configure the initial settings.
[Maintenance] > [Update Firmware]
When selecting [Update Firmware] > [Restore Default Settings] > [Restore], items to save are also changed as in the
previous paragraph [Initialization] > [Network Settings] > [Save].

xii
List of Factory Default Settings
The setting values for the factory default settings are changed as indicated below.
Note
Since cameras with the factory default settings are configured to obtain an IP address from the DHCP server, detect the camera by
Camera Management Tool using a DHCP environment or an IPv6 environment. If you configure the settings using other
environments, please refer to "Operation Guide" > "Setting up the network without a DHCP server".
Setting Name Changes
Note
Setting names other than the following may also have been changed, depending on the model you are using.
The setting name of [Bit Rate Control] has been changed in [Basic] > [Video] > [H.264(1)] and [H.264(2)].
• [Use bit rate control] changed to [Use bit rate control (constant bit rate)]
• [Do not use bit rate control] changed to [Do not use bit rate control (variable bit rate)]
Item Before Change After Change
•IPv4
IPv4 Address Settings Method Manual Auto (DHCP)
•DNS
Set Name Server Address Automatically Disable Use DHCP/DHCPv6
• Administrator Account
Administrator Name
Password
With setting values Without setting values
• User Authority
Guest User Camera Control
Video distribution and
Camera control No access privileges
• User Authority
Guest User Audio Distribution Yes No
• Camera Name
Camera Name (alphanumeric characters) Camera Model Name (Example) VB-M50B
• Camera Settings
Focus Manual Auto
• Camera Settings
Day/Night Day Mode Auto
• Memory Card Operations
Overwrite videos Disable Enable

xiii
In addition to the changes due to the firmware update, the following changes have also been made to the descriptions in
the "Operation Guide".
The target models for these changes are indicated below.
* Excluding hydrophilic coating models
Discontinuation of the RM Series
The Network Video Recording Software RM Series has been discontinued.
The RM-Lite video recording software is no longer provided.
Information on Other Changes
Changed Information
Target Models
VB-H45, VB-M44
VB-H730F Mk II
VB-S30D Mk II
VB-S31D Mk II
VB-S800D Mk II
VB-S900F Mk II
VB-S805D Mk II
VB-S905F Mk II
VB-S30VE
VB-S800VE
VB-S910F
VB-R13VE, VB-R13
VB-R11VE, VB-R11
VB-R12VE, VB-R10VE
VB-M50B, VB-H652LVE
VB-H651VE, VB-H651V
VB-M641VE, VB-M641V
VB-M640VE, VB-M640V
VB-H761LVE-H, VB-H761LVE
VB-H760VE, VB-H751LE-H
VB-H751LE, VB-M741LE-H
VB-M741LE, VB-M740E
Discontinuation of the RM Series P. xiii
Discontinuation of the Setup CD-ROM P. xiv
Cleaning the Camera *P.xiv
Revision to the Operation Guide:
Privileges Required for Operating the Camera
Viewer
P. xv
Revision to the Operation Guide:
[Video Record] > [Upload] P. xv
Revision to the Operation Guide:
[Event] > [Timer] P. xv
Revision to the Operation Guide:
Troubleshooting P. xvi
Revision to the Operation Guide:
Viewer Messages P. xvi
Revision to the Operation Guide:
List of Factory Default Settings P. xvi

xiv
Discontinuation of the Setup CD-ROM
The setup CD-ROM has no longer been included with the camera.
The distribution of files such as the software, user manuals, and License Agreement of Software that were stored on the
setup CD-ROM has been changed as indicated below.
*1 Only for models and languages that are supported by the On-screen Display Assist Tool
*2 Only for models with the audio transmission/reception function
Cleaning the Camera
When cleaning the dome cover, top cover, and lens protector, follow the procedure below instead of that indicated in
"Operation Guide" > " Cleaning the Exterior".
Cleaning the Dome Cover, Top Cover, and Lens Protector
1 Wash off foreign substances such as dust and sand using clean water*.
* Since indoor cameras (VB-H730F Mk II, VB-S30D Mk II, VB-S800D Mk II, VB-S805D Mk II, VB-R13, VB-R11, VB-H651V,
VB-M641V, and VB-M640V) cannot be directly washed with water, wipe them clean with a soft cloth that has been
dampened with clean water.
2 Gently wipe away any fingerprints or oil, etc. that cannot be removed with water only using a soft cloth dampened
with neutral detergent that has been diluted to a factor of about 1% with water.
3 Wipe them clean with a soft cloth that has been dampened with clean water to ensure that water droplets and
detergent do not remain.
Note
For users of the hydrophilic coating models (VB-H761LVE-H, VB-H751LE-H, and VB-M741LE-H):
Please refer to "About Hydrophilic Coating Models", included with the camera, as to cleaning the camera, and do not follow the
instruction above.
Type Name Distribution
Software
Network Video Recording Software RM-Lite No longer provided
Camera Management Tool
Download from the Canon website
Installer name: VBToolsInstall.exe
Recorded Video Utility
On-screen Display Assist Tool*1
License
License Agreement of Software
Open Source Software
Displayed on the Setting Page
[Maintenance] > [General] >
[Tool] > [View License]
User manual
Operation Guide
Download from the Canon website
Specifications
Mobile Camera Viewer Operation Guide
Camera Management Tool User Manual
Recorded Video Utility User Manual
On-screen Display Assist Tool User Manual*1
Sample audio files Sound samples*2
Important
Never wipe them clean with a cloth, etc. without first removing foreign substances such as dust and sand.
Doing so may damage the dome cover, top cover, and lens protector.

xv
Revision to the Operation Guide
Privileges Required for Operating the Camera Viewer
The following menu and buttons can be used even if all the privileges of an authorized user or a guest user are
disabled.
[Main] Menu
– [Language] Button
– [Switch Users]
– [Settings Page]
– [Mobile Camera Viewer]
[Reconnect] Button
Information Display
[Video Record] > [Upload]
The following "Important" text has been deleted.
[Event] > [Timer]
The description of timer events has been revised.
[24-Hour Continuous Settings]
When set to [Enable], and [Repeat Interval] is set to an option other than [None], the timer event will be repeated at
the interval specified in [Repeat Interval], irrespective of the [Start Time] setting. If [Repeat Interval] is set to [None], the
timer event will be triggered only at the time set in [Start Time].
Note that when set to [Enable], only [Video Record] operations can be performed.
Important
If the destination for HTTP or FTP upload, or e-mail notification is set for a Windows operating system, IPsec communication is not
supported.

xvi
© CANON INC. 2018
Troubleshooting
Countermeasures have been added for the following problems.
* Only for models with the audio transmission/reception function
List of Viewer Messages > Warning Message
The description has been revised for the following item.
List of Factory Default Settings
The setting value has been revised for the following item.
Problem Countermeasures
Cannot connect to the camera.
Video is not displayed.
There is no audio.*
The viewer gets disconnected.
• Configure to exclude the camera, or the software where the problem occurred,
in your security software.
The Camera Viewer will not launch.
• Use one of the following procedures, when you launch the Camera Viewer and a
file block security warning is displayed because of an unverified publisher.
– Launch the Camera Viewer after executing Windows Update to the latest
version, when using the camera in an internet connection environment.
– Download the root certificate installer from the Canon download site on a
connectable computer and install it in the target environment, when in an
environment not connectable to the internet.
Cannot use some functions of the
Camera Viewer.
• Follow the procedure in "Adding the Camera IP Address as a Trusted Site" in the
"Operation Guide" to add this website to [Trusted sites] in the [Security] settings,
and disable the protected mode for the trusted sites (when not using Windows
Server, also disable the protected mode in a similar manner).
• If you are using a web browser other than Internet Explorer or if the Canon
Network Camera Addon Module is not correctly installed when using Internet
Explorer, the following functions cannot be used.
– Receiving/transmitting audio*
– Receiving/playing H.264 video
Message Explanation
ActiveX is disabled.
ActiveX is disabled in the web browser settings or system functions
cannot be accessed from ActiveX due to security settings.
Even though ActiveX is enabled, if this message is displayed in the
environment where the proxy server is used, select [Control Panel] >
[Network and Internet] > [Internet options] > the [Connections] tab > [LAN
settings] > the [Use a proxy server for your LAN] checkbox in [Proxy server]
> select [Advanced] > specify the camera IP address in [Exceptions].
Item Setting
• Camera Settings
Shutter Speed 1/100

This User Manual should be read before using the network camera.
ENGLISH
Network Camera
Operation Guide
/
/
/
/

2
Thank you for purchasing a Canon Network Camera (hereafter referred to as the camera)*.
The camera is for indoor use only.
This “Operation Guide” explains the camera settings and operations. Read this guide carefully before using the camera to
ensure correct use.
* The cameras described in this manual may include models not available in your country and/or region.
For the latest information on this product (firmware and software, user manuals, operating environment, etc.), please refer to
the Canon website.
Precautions for Use (Disclaimer)
Disclaimer
To the full extent permitted by laws and regulations, neither Canon Inc. nor any of its subsidiaries or affiliates shall be
responsible for any financial losses that may be incurred as a result of the loss of recorded information or images,
regardless of the internal or external cause of the loss.
EXCEPT AS SET FORTH IN THE LIMITED WARRANTY ACCOMPANYING THE CAMERA AND WITHOUT
DETRACTING FROM ANY RIGHTS A CONSUMER MAY BE ENTITLED TO, AND TO THE FULL EXTENT PERMITTED
BY LAWS AND REGULATIONS: (1) NEITHER CANON INC. NOR ANY OF ITS SUBSIDIARIES OR AFFILIATES MAKE
ANY WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, WITH REGARD TO THE MATERIAL IN THIS MANUAL OR
WITH REGARD TO THE USE OF THE CAMERA INCLUDING, WITHOUT LIMITATION, IMPLIED WARRANTIES AS TO
MARKETABILITY, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR USE, OR NON-
INFRINGEMENT AND (2) NEITHER CANON INC. NOR ANY OF ITS SUBSIDIARIES OR AFFILIATES SHALL BE
LIABLE FOR ANY DIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES OF ANY NATURE RESULTING FROM
THE USE OF THIS MATERIAL OR THE CAMERA.
Network Security
The user is responsible for the network security of this product and its use.
Take appropriate network security measures to avoid security breaches. To the full extent permitted by laws and
regulations, neither Canon Inc. nor any of its subsidiaries or affiliates shall be liable for any losses, direct, incidental
or consequential damages, or liabilities that may be incurred as a result of network security incidents such as
unauthorized accesses.
<Network Security Recommendations>
• Change the password of the camera periodically.
• Change the HTTP or HTTPS port number of the camera.
• Limit access to the camera by network devices.
LEGAL NOTICE
The user is responsible for compliance with all applicable laws and regulations governing privacy protection and
publicity rights implicated by the use of this product. In some cases, camera and/or audio monitoring or recording
may be restricted or prohibited by the law or regulation, the details of which differ by country and region. Before
installing the product, users should consult the laws and regulations of their country and region, including state and/
or local laws and regulations in such country and region, to ensure that the product is installed in a manner compliant
with all applicable legal requirements. The microphone should not be used if required by local law or regulation. Do
not install the product in any spaces where occupants or visitors may reasonably have an expectation of privacy,
such as bedrooms, dressing rooms and rest rooms.
Introduction

3
The product should be installed in such a manner that it is clearly visible to all persons whose images and voices are
monitored by the product. In addition, signage prominently displayed in close proximity to the product and clearly
visible to all persons monitored by the product should inform such persons that the product records both their
images and their conversations.
Please be advised that Canon shall not be liable in any way in the event of a dispute between any user and any third
party concerning the installation of the product or camera and/or audio monitoring or recording.
Copyright
Videos, images or sounds recorded with your camera may not be utilized or published without consent of copyright
holders, if any, except in such a way as permitted for personal use under the relevant copyright law.
Use of RM-Lite Software
Flaws or other problems with RM-Lite may result in recording failure or destruction or loss of recorded data. Canon
shall have no liability whatsoever for any loss or damages incurred by the user as a result of such problems.
License Agreement of Software
For the license agreement of the software, please refer to the text file provided along with the installer.
This product is licensed under AT&T patents for the MPEG-4 standard and may be used for encoding MPEG-4 compliant
video and/or decoding MPEG-4 compliant video that was encoded only (1) for a personal and non-commercial purpose or
(2) by a video provider licensed under the AT&T patents to provide MPEG-4 compliant video. No license is granted or
implied for any other use for MPEG-4 standard.
Trademarks
• Microsoft, Windows, Internet Explorer, Windows Server, Microsoft Edge, Surface and ActiveX are trademarks or
registered trademarks of Microsoft Corporation in the United States and other countries.
• Windows is legally recognized as the Microsoft Windows Operating System.
• This product comes with exFAT, a licensed file system technology from Microsoft.
• iPhone, iPad, iPad mini, iPad Air, iPad Pro and Safari are trademarks of Apple Inc.
• SD, SDHC, SDXC, microSD, microSDHC and microSDXC logos are trademarks of SD-3C, LLC.
•ONVIF
®
is a trademark of Onvif, Inc.
• All other company or product names used in this manual are trademarks or registered trademarks of their respective
holders.
Open Source Software
The camera contains Open Source Software modules. Confirm each modules license conditions in [Maintenance] >
[General] > [Tool] > [View License] on the Setting Page.
Software under GPL and LGPL
If you would like to obtain the source code under GPL/LGPL, please contact us at nvsossg@canon.co.jp and provide the
following information in English or Japanese:
1. Product name and firmware version.
2. Name of the software module or modules you would like to obtain.
You can obtain the source code for at least three years from the day you purchased this product. Please note we may bill
you for any costs we incur in providing you the source code.

4
Security Export Control
This product is subject to security export control. Therefore, to export or carry it overseas may require an authorization by
governmental agencies.

5
Types of User Manuals
The following describes the different camera user manuals. When you are instructed to reference another manual, its name
will be listed as shown below.
Notes
1. Any unauthorized reproduction of this guide is prohibited.
2. The contents of this guide are subject to change without any prior notice.
3. This document has been prepared with the utmost attention to accuracy. If you have any comments, however,
please contact a Canon sales representative.
4. Canon shall assume no liability for any outcome of using this product, notwithstanding items 2 and 3 above.
How to Use This Operation Guide
The assumed reading format of this operation guide is on a computer screen.
Software Screenshots
The software screenshots samples shown in this guide are for illustration only. The screenshots may differ from the
actual screens displayed.
Descriptions use Windows 10 for the operating system, Internet Explorer 11 for the web browser, and the VB-H45 for
sample screens.
The video size set selected for explanations is [1920 x 1080 / 960 x 540 / 480 x 270]. If using a different video size
set, substitute those sizes.
User Manuals
Installation Guide (Included)
This describes precautions and procedures for installing the camera.
Operation Guide (This Guide)
This explains the camera initial settings, camera angle settings, camera viewer operations, settings on the Setting Page,
and troubleshooting, etc.
Mobile Camera Viewer Operation Guide
This explains details on how to use the Mobile Camera Viewer.
Specifications
This lists the camera specifications.
Camera Management Tool User Manual
This explains details on how to use the Camera Management Tool.
Recorded Video Utility User Manual
This explains details on how to use the Recorded Video Utility.
Network Video Recording Software RM Series Administrator Manual
This explains details on how to use the RM-Lite video recording software (P. 20).

6
Symbols Used in This Guide
Symbols Indicating Camera Models
Explanations that differ depending on the camera model are indicated by the camera name and the following
symbols.
Symbols Indicating Safety Precautions
This section explains the symbols used in this guide. The following symbols used in this guide indicate information for
safe use of the product, as well as important and supplemental information the user should know. Be sure to read and
understand this information when using the product.
Symbol Camera Model
VB-H45, VB-M44
VB-H730F Mk II
VB-S30D Mk II
VB-S31D Mk II
VB-S800D Mk II, VB-S805D Mk II
VB-S900F Mk II, VB-S905F Mk II
HM4x
H730
S30
S31
S80x
S90x
Symbol Meaning
Warning Failure to follow the instructions indicated by this symbol may result in death or serious
injury. Be sure to follow these warnings to ensure safety.
Caution Failure to follow the instructions indicated by this symbol may result in injury. Be sure to
follow these precautions to ensure safety.
Caution Failure to follow the instructions indicated by this symbol may result in property damage.
Be sure to follow these precautions.
Important Cautions and restrictions during operation. Make sure to read these carefully.
Note Supplementary descriptions and reference information.

7
This section explains precautions that must be followed when using the camera.
If they are not followed, injury, death and/or property damage may occur. Read the following information carefully and be
sure to follow the precautions.
Important Warnings
Safety Precautions
Caution
TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER (OR BACK).
NO USER-SERVICEABLE PARTS INSIDE. REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.
The AC adapter (sold separately) can be connected to the camera from a standard AC power outlet.
Please refer to the user manual to make sure that the camera is compatible with the adapter.
• The socket-outlet should be installed near the equipment and should be easily accessible.
• Unplug the equipment from the wall outlet before cleaning or maintaining.
FDA regulation
This Network Camera has not been evaluated by the Food and Drug Administration (FDA) for use as a medical
device. When incorporated into a system with medical applications, FDA regulations may apply. Therefore, please
consult your legal advisor to determine whether FDA regulations apply.
FCC NOTICE
Network Camera, Model Name: VB-H45, VB-M44, VB-H730F Mk II, VB-S30D Mk II, VB-S31D Mk II, VB-S800D Mk II,
VB-S900F Mk II, VB-S805D Mk II, VB-S905F Mk II
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This
device may not cause harmful interference, and (2) this device must accept any interference received, including
interference that may cause undesired operation.
Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to
Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in
a residential installation.
This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
Do not make any changes or modifications to the equipment unless otherwise specified in the manual. If such
changes or modifications should be made, you could be required to stop operation of the equipment.
Canon U.S.A., Inc.
One Canon Park, Melville, New York 11747, U.S.A.
Tel No. 1-800-OK-CANON (1-800-652-2666)
HM4x
H730

8
Precautions
Camera Precautions
Precautions for Built-In Camera Functions and Software
Maintenance Precautions
Warning
If you discover defective conditions such as smoke, strange sounds, heat or strange odors, immediately stop using
the camera and contact your nearest dealer.
Fire or electric shock may result from continued use.
Failure to do the following may result in fire or electric shock.
• If thunder starts, stop installation or inspection etc. and do not touch the camera or continue connecting the cable.
• Do not disassemble or modify the camera.
• Do not spray the camera with water, or otherwise make it wet.
• Please do not insert objects like water or metal objects within the camera housing.
• Do not use flammable sprays near the camera.
• Do not leave LAN cables, external power supplies or AC adapter (sold separately) power connectors connected
when the camera is not in use for long periods.
• Do not damage the connecting cable.
This camera should not be used with medical devices or other life-support systems.
Depending on the computer and network environment, high-precision video transmission cannot be guaranteed due
to video lag or loss.
Canon will assume no liability for any accident or damage resulting from use of the camera under the conditions
above.
Caution
Failure to do the following may result in camera malfunction.
• Do not capture the sun, halogen lamps, and other very bright light sources or subjects.
• Do not expose the camera to strong impact or vibration.
• Do not touch the head or lens of the camera.
• Do not forcibly turn the rotating parts of the camera by hand.
HM4x
S30
S31
Caution
Do not use the following built-in camera functions or software in situations requiring high reliability:
– Intelligent Function
– Image Stabilization Function
– Network Video Recording Software RM-Lite
These do not guarantee high-precision capture and cannot support applications beyond their intended range of use.
Canon will assume no liability for any accident or damage resulting from the use of these functions or software.
HM4x
Warning
Do not use flammable solvents such as alcohol, paint thinner or benzine when cleaning the camera.
Use of these may result in fire or electric shock.

9
Cleaning the Camera
Turn off the power before cleaning the camera.
Cleaning the Exterior
1 Dampen a soft cloth with water or diluted neutral detergent and gently wipe away any grime.
2 Wipe with a dry cloth.
Cleaning the Lens
Use a commercial lens cleaner to remove grime on the lens surface.
• Scratches on the lens surface may result in poor video capture.
• Auto focus functionality may be degraded if the lens surface is dusty or dirty.
Camera Disposal
Dispose of the camera in accordance with local laws and regulations.
Be sure to remove the memory card* from the camera before the disposal.
* In this guide, “memory card” refers to the various types of memory cards that can be used with the camera.
Caution
Periodically inspect the parts and screws for rust and loosening.
For inspections, please contact the dealer where you purchased the product.
Failure to follow these precautions could result in injuries and equipment damage due to falling items.
Important
Grime on the top cover, lens protector and dome (when using the separately sold indoor dome housing) may result in focusing
problems and/or reduction of image quality. It is recommended that the cover be cleaned on a regular basis.
HM4x
S30

10
Table of Contents
Introduction...................................................................................................................... 2
Precautions for Use (Disclaimer) ............................................................................................ 2
License Agreement of Software.............................................................................................. 3
Trademarks ............................................................................................................................. 3
Open Source Software............................................................................................................3
Security Export Control ........................................................................................................... 4
User Manuals................................................................................................................... 5
Types of User Manuals ...........................................................................................................5
How to Use This Operation Guide .......................................................................................... 5
Symbols Used in This Guide................................................................................................... 6
Safety Precautions........................................................................................................... 7
Precautions ............................................................................................................................. 8
Cleaning the Camera .............................................................................................................. 9
Camera Disposal .................................................................................................................... 9
Chapter 1 Before Use
Functions of the Network Camera ................................................................................. 18
Camera Software ........................................................................................................... 19
Camera Operations and Settings ......................................................................................... 19
Software to Install on the Computer...................................................................................... 19
Additional Software/Licenses (Sold Separately)................................................................... 20
Operating Environment.................................................................................................. 22
PC Environment Details ........................................................................................................ 22
Verified Mobile Devices (Setting Page, Camera Viewer, Mobile Camera Viewer)
– As of May 2017.............................................................................................................. 23
Steps for Setting Up the Camera................................................................................... 24
Step 1 Preparing to Install the camera ................................................................................. 24
Step 2 Installing the Camera................................................................................................. 24
Step 3 Setting the Camera Angle ......................................................................................... 24
Step 4 Using the Camera Viewers ........................................................................................ 24
Step 5 Adjusting Advanced Settings According to Its Use .................................................. 24
Troubleshooting .................................................................................................................... 25
Chapter 2 Camera Setup
Installing Software ......................................................................................................... 28
Necessary Software..............................................................................................................28
Software Installation.............................................................................................................. 28
Checking/Configuring Security Settings........................................................................ 31
Checking Firewall Settings.................................................................................................... 31
Settings When Using Windows Server.................................................................................. 32
Configuring Initial Camera Settings............................................................................... 35
Flow of Configuration Using the Camera Management Tool ................................................ 35
Setting up the network without a DHCP server..................................................................... 35

11
Chapter 3 Setting the Camera Angle
Flow for the Setting of the Camera Angle...................................................................... 38
Step 1 Configuring the Camera ............................................................................................ 38
Step 2 Setting Zoom .............................................................................................................38
Step 3 Setting the Focus....................................................................................................... 38
Chapter 4 Camera Viewer
Viewing Video with the Camera Viewer ......................................................................... 40
Launching the Camera Viewer.............................................................................................. 40
Switching to the Administrator or an Authorized User .......................................................... 42
Camera Viewer Screen ......................................................................................................... 45
Checking Information............................................................................................................50
Changing the Reception Video Size and Display Screen Size ..................................... 51
Changing the Reception Video Size/Format and Display Screen Size ................................ 51
Displaying in Full Screen Mode ............................................................................................ 52
Operating the Camera................................................................................................... 55
Obtaining Camera Control Privileges ................................................................................... 55
Using Pan/Tilt/Zoom.............................................................................................................. 56
Adjusting Video..................................................................................................................... 61
Using Backlight Compensation ............................................................................................ 62
Using Presets or the Home Position ..................................................................................... 62
Viewer PTZ and Digital PTZ........................................................................................... 63
Magnifying and Display Part of Video (Viewer PTZ) ............................................................. 63
Cropping and Displaying Part of an Image (Digital PTZ) ..................................................... 64
Saving Snapshots.......................................................................................................... 67
Recording Video to a Memory Card.............................................................................. 68
Recording Videos Manually .................................................................................................. 68
Confirming Recorded Video ................................................................................................. 69
Receiving/Transmitting Audio........................................................................................ 70
Receiving Audio.................................................................................................................... 70
Transmitting Audio................................................................................................................ 70
Checking the Status of Event Detection ........................................................................ 72
Operating External Device Output........................................................................................ 72
Checking the Status of Event Detection ............................................................................... 72
Chapter 5 Setting Page
How to Use the Setting Page......................................................................................... 76
Accessing the Setting Page.................................................................................................. 76
Common Setting Page Operations ....................................................................................... 77
Operating the Video Display Area ........................................................................................ 78
About Each Setting Page...................................................................................................... 80
[Basic] > [Network]
Configuring Network Settings .................................................................................. 83
LAN ....................................................................................................................................... 83
IPv4 ....................................................................................................................................... 83
IPv6 ....................................................................................................................................... 84
DNS....................................................................................................................................... 85

12
mDNS.................................................................................................................................... 86
[Basic] > [User Management]
Configuring Accounts and Privileges....................................................................... 87
Administrator Account .......................................................................................................... 87
Authorized User Account...................................................................................................... 87
User Authority ....................................................................................................................... 88
[Basic] > [Date and Time]
Setting the Date/Time............................................................................................... 89
Current Date and Time.......................................................................................................... 89
Settings ................................................................................................................................. 89
[Basic] > [Video]
Setting Video Size and Quality................................................................................. 91
All Videos .............................................................................................................................. 91
JPEG ..................................................................................................................................... 92
H.264(1) ................................................................................................................................ 92
H.264(2) ................................................................................................................................ 93
[Basic] > [Viewer]
Configuring the Viewer............................................................................................. 94
General ................................................................................................................................. 94
Viewer Settings ..................................................................................................................... 94
[Camera] > [Camera]
Setting General Camera Controls ............................................................................ 96
Camera Name....................................................................................................................... 96
Camera Control..................................................................................................................... 96
Day/Night (When Auto Is Set) ............................................................................................... 97
Installation Conditions........................................................................................................... 98
Camera Position Control ....................................................................................................... 98
External Input Device............................................................................................................ 98
External Output Device......................................................................................................... 98
[Camera] > [Initial Settings]
Setting Initial Video Settings..................................................................................... 99
Camera Position.................................................................................................................... 99
Camera Settings .................................................................................................................100
[Camera] > [Day/Night Mode Focus]
Day/Night Mode Focus .......................................................................................... 107
Day/Night Mode Focus ....................................................................................................... 107
Camera Control................................................................................................................... 108
[Camera] > [Panorama]
Creating a Panorama Image .................................................................................. 110
Creating a Panorama Image............................................................................................... 110
Saving the Panorama Image as an Image File/Opening the Image File ............................ 112
Capture Settings ................................................................................................................. 113
[Camera] > [View restriction]
Setting View Restriction.......................................................................................... 114
Configuring View Restrictions ............................................................................................. 115
[Camera] > [Preset]
Registering Presets ................................................................................................ 118

13
Registering a Preset............................................................................................................118
[Camera] > [Preset Tour]
Setting the Preset Tour Route ................................................................................ 121
Screen Composition............................................................................................................ 121
Tour Route Settings.............................................................................................................123
[Video and Audio] > [ADSR]
Reducing Data Size by Lowering Video Quality in Specific Areas ........................ 126
Specified Area .................................................................................................................... 126
ADSR................................................................................................................................... 127
[Video and Audio] > [On-screen display]
Displaying Date, Time and Text on the Video........................................................ 129
Date display ........................................................................................................................ 129
Time display........................................................................................................................ 129
Text display......................................................................................................................... 130
Common Settings................................................................................................................ 130
[Video and Audio] > [Privacy Mask]
Setting Privacy Mask.............................................................................................. 131
Registering Privacy Masks.................................................................................................. 131
Changing/Deleting a Privacy Mask..................................................................................... 133
[Video and Audio] > [Audio]
Setting Audio Input/Output..................................................................................... 135
General Audio ..................................................................................................................... 135
Audio Server ....................................................................................................................... 136
Sound Clip Upload 1 to 3.................................................................................................... 137
[Server] > [Server]
HTTP, SNMP and FTP Server Settings................................................................... 138
HTTP Server........................................................................................................................ 138
SNMP Server....................................................................................................................... 138
SNMP v1 and v2c Server .................................................................................................... 139
SNMP v3 Server ..................................................................................................................139
FTP Server........................................................................................................................... 139
WS-Security......................................................................................................................... 140
[Server] > [Video Server]
Video Transmission Settings .................................................................................. 141
Video Server........................................................................................................................ 141
[Server] > [RTP Server]
RTP Settings........................................................................................................... 142
RTP Server .......................................................................................................................... 142
Audio Multicast ................................................................................................................... 142
RTP Stream 1 to 5 ...............................................................................................................143
[Video Record] > [Upload]
HTTP and FTP Upload Settings ............................................................................. 144
Video Record Settings ........................................................................................................ 144
General Upload................................................................................................................... 144
HTTP Upload....................................................................................................................... 145
FTP Upload ......................................................................................................................... 146

14
[Video Record] > [E-mail Notification]
Setting E-mail Notification ...................................................................................... 148
E-mail Notification ............................................................................................................... 148
[Event] > [External Device]
External Device Input Triggered Operation Settings ............................................. 149
External Device Output....................................................................................................... 149
External Device Input.......................................................................................................... 150
External Device Input 1, 2 .................................................................................................. 150
[Event] > [Audio Detection]
Abnormal Audio Input Triggered Operation Settings ............................................ 152
Volume Detection................................................................................................................152
Scream Detection ............................................................................................................... 153
[Event] > [Timer]
Timer Triggered Operation Settings....................................................................... 155
Timer 1 to 4 ......................................................................................................................... 155
[Event] > [Intelligent Function]
- Overview -............................................................................................................ 157
Intelligent Function.............................................................................................................. 157
Notes on Intelligent Function Settings and Operations ...................................................... 160
Registering Presets.............................................................................................................160
[Event] > [Intelligent Function]
- Video Detection - ................................................................................................ 161
Steps for Configuring Video Detection ............................................................................... 161
Configuring Detection Criteria ([Detection Conditions] Tab).............................................. 165
Configuring Operations for “Detected” ([Event] Tab)......................................................... 175
Checking Event Status........................................................................................................ 175
Displaying Settings for Detection Areas/Detection Lines, Non-Detection Area and
Detection Results (Display Options) .............................................................................. 176
Reducing Effects of Lighting Change (Detections Settings) .............................................. 176
Context Menu...................................................................................................................... 177
[Event] > [Intelligent Function]
- Shared Operations -............................................................................................. 178
Configuring Operations for “Detected” ([Event] Tab)......................................................... 178
Restarting Intelligent Function ............................................................................................ 179
[Event] > [Switch Day/Night]
Executing Presets When Switching Day/Night Mode ............................................ 180
Day/Night Mode Switching ................................................................................................. 180
[Event] > [Linked Event]
Using Event Combinations..................................................................................... 181
Linked Event 1 to 4 .............................................................................................................181
Linked Event Operation Examples...................................................................................... 183
[Security] > [Host Access Restrictions]
Setting Access Restrictions ................................................................................... 185
IPv4 Host Access Restrictions ............................................................................................ 185
IPv6 Host Access Restrictions ............................................................................................ 186

15
[Security] > [SSL/TLS]
Setting HTTP Communication Encryption .............................................................. 187
Certificates .......................................................................................................................... 187
Certificate Management...................................................................................................... 188
Encrypted Communications................................................................................................ 188
[Security] > [802.1X]
Network Port Authentication Settings..................................................................... 190
802.1X Authentication ......................................................................................................... 190
Authentication Method ........................................................................................................ 190
Certificate Information.........................................................................................................190
Certificate Management...................................................................................................... 191
[Security] > [IPsec]
Setting IPsec .......................................................................................................... 192
IPsec ................................................................................................................................... 192
Auto Key Exchange Settings .............................................................................................. 193
IPsec Set 1 to 5 ................................................................................................................... 193
[Memory Card]
Memory Card Operations and Information Display ............................................... 196
Video Record Settings ........................................................................................................ 196
Memory Card Operations ................................................................................................... 196
Memory Card Information ................................................................................................... 198
[Maintenance] > [General]
Displaying Camera Device Information and Perform Maintenance....................... 199
Device Information..............................................................................................................199
Tool ..................................................................................................................................... 199
Initialization ......................................................................................................................... 199
[Maintenance] > [Backup / Restore]
Saving/Restoring Camera Settings ........................................................................ 201
Backup / Restore ................................................................................................................201
[Maintenance] > [Update Firmware]
Updating the Camera Firmware............................................................................. 202
Device Information..............................................................................................................202
Update Firmware ................................................................................................................ 202
[Maintenance] > [Log]
Checking/Sending Camera Log Information.......................................................... 203
View Logs............................................................................................................................ 203
Log Notifications ................................................................................................................. 203
Chapter 6 Appendix
Modifiers ...................................................................................................................... 206
Troubleshooting........................................................................................................... 208
List of Log Messages .................................................................................................. 211
Log Messages on the Camera............................................................................................ 211
Error Log ............................................................................................................................. 211
Warning log......................................................................................................................... 215
Notification log .................................................................................................................... 219

16
List of Viewer Messages.............................................................................................. 223
Messages Shown in the Information Display...................................................................... 223
Restoring Factory Default Settings .............................................................................. 225
Restoring the Initial Settings from a Web Browser.............................................................. 225
Restoring Factory Default Settings with the Reset Switch on the Camera ......................... 225
List of Factory Default Settings.................................................................................... 227
Index............................................................................................................................ 238

Chapter
Before Use
This chapter explains the camera functions, software and operating environment.
It also describes the flow from preparation and setup through to actual use.

20
• Playing and deleting videos
• Downloading videos to a computer
For details on using the utility and its functions, please refer to “Recorded Video Utility User Manual”.
The Recorded Video Utility can be installed from the installer.
Installer name: VBToolsInstall.exe
RM-Lite
This software displays, records and plays back video from up to four cameras via a network.
Installer name: RMLiteInstall.exe
RM-Lite Software
Note
• For details on the usage, operating environment, and functions of RM-Lite, please refer to “Administrator Manual”.
• RM supports German, English, Spanish, French, Italian, Russian, Thai, Turkish, Chinese (simplified), and Japanese.
Additional Software/Licenses (Sold Separately)
You can purchase additional software and licenses as necessary.
Canon H.264 Additional User License AUL-VB
Additional license for viewing H.264 video with multiple computers via the Viewer or Recorded Video Utility.
Each camera includes one license. Additional licenses are necessary for multiple computers to view H.264 video
from a single camera.
Type Overview
RM-Lite Storage Server Up to four cameras can be registered to record video (JPEG).
RM-Lite Viewer
Plays video recorded in the storage server and displays live video (JPEG/H.264) from
the camera.
Up to four cameras can be registered for the viewer.
RM-Lite Manager Use to register cameras and configure recording schedules.
RM-Lite Viewer RM-Lite Storage Server
Network
Flow of video from the camera
Flow of recorded video
Important
To add the RM-Lite Viewer or RM-Lite Manager, you must purchase RM-Lite-V (sold separately).

Before Use
1
21
RM-64/RM-25/RM-9
This software allows network cameras to be used for multipoint surveillance, and for displaying, recording and
playing back videos from the camera.
The number of cameras that can be registered with RM-64/RM-25/RM-9 varies: 64, 25, or 9 cameras respectively can
be registered. By using multiple Storage Servers, you can construct a surveillance system supporting up to 512
cameras.
Note
Licenses for upgrading from RM-9 to RM-25 or RM-64, and from RM-25 to RM-64 are also available.
RM-V
This additional license lets you install the RM-64/RM-25/RM-9 RM Manager and RM Viewer on multiple computers.
Purchase the license to be able to view video from the camera from multiple locations and for other similar purposes.
RM-Lite-V
This additional license lets you install the RM-Lite Viewer or RM-Lite Manager on multiple computers.
Purchase the license to be able to view video from the camera from multiple locations and for other similar purposes.

22
For the latest information on this product (firmware and software, user manual, operating environment, etc.), please refer to
the Canon website.
PC Environment Details
*1 Cannot be started from the Windows start screen
*2 Does not support playback of Video (H.264) or audio transmission/reception
Note
• For information on the operating environment of the Camera Management Tool, please refer to “Camera Management Tool User
Manual”.
• For information on the operating environment of the Recorded Video Utility, please refer to “Recorded Video Utility User Manual”.
Operating Environment
CPU
(Recommended) Intel Core i7-2600 or higher
Graphics Board
(Recommended) Not specified
Memory
(Recommended) 2 GB or higher
Viewer Display
(Recommended) 1920 x 1080 or higher
OS and
Compatible Web
Browser
Windows 7 Ultimate/Professional/Enterprise/Home
Premium SP1 32/64-bit
Internet Explorer 11 32/64-bit, Chrome 58*
2
Windows 8.1/Windows 8.1 Pro/Windows 8.1
Enterprise 32/64-bit*
1
Internet Explorer 11 32/64-bit, Chrome 58*
2
Windows 10 Pro/Windows 10 Enterprise/Windows 10
Education/Windows 10 Home 32/64-bit
Internet Explorer 11 32/64-bit, Microsoft
Edge*
2
, Chrome 58*
2
Windows Server 2008 Standard SP2 32/64-bit Internet Explorer 9 32-bit
Windows Server 2008 R2 Standard SP1 64-bit Internet Explorer 11 32/64-bit, Chrome 58*
2
Windows Server 2012 Standard 64-bit*
1
Internet Explorer 10 32/64-bit, Chrome 58*
2
Windows Server 2012 R2 Standard 64-bit*
1
Internet Explorer 11 32/64-bit, Chrome 58*
2
Windows Server 2016 Standard 64-bit Internet Explorer 11 64-bit, Chrome 58*
2
– Must be configured to allow use of JavaScript, IFRAME (html tag), and web storage
– For Camera Viewer only, cookies must be enabled
Operating System
Language
Setting Page, Camera Viewer, Mobile Camera Viewer:
German/English/Spanish/French/Italian/Polish/Russian/Turkish/Thai/Korean/Chinese (Simplified) /
Japanese

Before Use
1
23
Verified Mobile Devices (Setting Page, Camera Viewer, Mobile Camera
Viewer)
– As of May 2017
*1 Does not support playback of Video (H.264) or audio transmission/reception
*2 Setting Page and Camera Viewer is not supported
Mobile Devices OS Compatible Web Browser
Surface 3
Windows 10 Home 64-bit Internet Explorer 11,
Microsoft Edge*
1
– Must be configured to allow use of JavaScript, and web storage
– For Camera Viewer only, cookies must be enabled
iPad mini 4
iPad Air 2
iPad Pro
iPhone SE*
2
iPhone 7/iPhone 7 Plus*
2
iOS 9.3.5
iOS 10.3.2
Safari*
1
– Must be configured to allow use of JavaScript, IFRAME (html tag), and web storage
– For Camera Viewer only, cookies must be enabled
Nexus 9 Android 7.1.1 Chrome 58*
1
Galaxy Tab S 8.4 Android 4.4.2 Chrome 58*
1
Galaxy Tab S 10.5 Android 4.4.2 Chrome 58*
1
Nexus 6P*
2
Android 7.1.2 Chrome 58*
1
Galaxy S7 edge*
2
Android 7.0.0 Chrome 58*
1

26

Chapter
Camera Setup
To prepare the camera for use, install the necessary software on the computer, and configuring the initial
settings for web browser security and the camera.

28
Install the necessary software.
Necessary Software
You will need the following software:
• Camera Management Tool
• Recorded Video Utility
• .NET Framework 3.5 SP1/.NET Framework 4.5 (unnecessary if already installed on computer)
Note
If .NET Framework 3.5 SP1/.NET Framework 4.5 is not installed on the computer, the installer will automatically install the version
appropriate for the version of Internet Explorer used on the computer.
Software Installation
Installation Methods
The software can be installed together using [Easy Installation], or you can select which software to install using
[Custom Installation].
Installing Software
The installation screen is displayed.
Note
If the [User Account Control] screen is displayed, click [Yes] or [Continue].
Installing Software
1
Confirm that all other applications have been closed.
2
Double-click [VBToolsInstall.exe].

Camera Setup
2
29
If you select [Easy Installation], confirm the software that will be installed and click [Next].
If you select [Custom Installation], select the software to be installed and click [Next].
The User License Agreement screen is displayed.
3
Select the installation method.
4
Confirm or select the software that will be installed.

30
Installation starts.
The Camera Management Tool icon and Recorded Video Utility icon will be displayed on the desktop.
5
Read through the user license agreement and click [Yes] if you accept it.
6
Click [Exit] or [Reboot].

Camera Setup
2
31
Camera configuration and operation may be blocked, depending on the security functions of the operating system and web
browser.
Change or check security settings beforehand.
Checking Firewall Settings
To use the software on computers where Windows Firewall is enabled, you may need to add each software as an
application allowed to communicate via the firewall.
Note
Even if you do not perform the following steps, you can still add each software with the [Windows Security Alert] dialog box that is
displayed when you launch the software.
Checking/Configuring Security Settings
1
Click [System and Security] > [Windows Firewall] in [Control Panel].
2
Click [Allow an app or feature through Windows Firewall].

Camera Setup
2
33
The [Trusted sites] dialog box is displayed.
Note
• Clear the [Require server verification (https:) for all sites in this zone] checkbox if it is selected.
The camera’s IP address will be added to the [Websites] list.
• You can add IP addresses for multiple cameras by using a wildcard (*) when entering the IP address.
For example, if you enter “192.160.1.*”, all cameras that share the “192.160.1” portion of the address will be added as trusted
sites.
Sound Settings for Using the Audio Functions
In Windows Server, the sound function is disabled by default.
To use audio functions with the viewer, follow the steps below to enable the sound function.
2
Click the [Security] tab.
3
Click [Trusted sites] > [Sites].
4
Enter the IP address of the camera under [Add this website to the zone], then click [Add].

Camera Setup
2
35
To use a camera, it is necessary to first set the administrator account for the camera, then configure the network settings,
and then connect the camera and computer via the network. Use the Camera Management Tool to configure these settings.
The Camera Management Tool also enables multiple cameras to be configured at the same time.
For information on how to use the Camera Management Tool, please refer to the “Camera Management Tool User Manual”.
Flow of Configuration Using the Camera Management Tool
Launching the Camera Management Tool
Searching for Cameras
Search for cameras connected to the same network as the computer in which the Camera Management Tool is installed.
Registering the Administrator Account (Administrator Name and Administrator Password)
Configuring Initial Camera Settings
Configure the basic settings of the camera, such as the network settings and camera name.
Setting up the network without a DHCP server
Cameras with the factory default settings are configured to obtain an IP address from the DHCP server. Detect the camera
using the Camera Management Tool with a DHCP environment or an IPv6 environment.
However, you can access a camera connected to a network environment without a response from the DHCP server by
entering a specific IP address (192.168.100.1) in a web browser.
The [Default Settings] top page will be displayed.
After the camera reboots, the Setting Page is displayed and you can configure the settings.
Configuring Initial Camera Settings
Important
• You can only access a camera 30 seconds after connecting the camera to the network environment without a response from the DHCP
server using the 192.168.100.1 IP address.
• If there is a response from the DHCP server after 30 seconds has elapsed, the camera switches to the address assigned by the DHCP
server.
• When accessing a camera by entering 192.168.100.1 in a web browser, set the computer to an IP address with the same subnet
(255.255.255.0).
• If multiple cameras with the factory default settings exist on the same network, the cameras cannot be accessed.
1
Launch the web browser.
2
Enter 192.168.100.1, and press the Enter key.
3
Enter the administrator name and administrator password, and click [Apply].

36

Chapter
Setting the Camera Angle
After installing the camera, set the camera angle while checking the video displayed on the Setting Page.
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Adjust the camera angle when installing the camera or after changing the installation location.
The camera angle settings are configured by accessing the Setting Page (P. 76).
Step 1 Configuring the Camera
Set the digital zoom and video flip, which affect the camera angle.
[Digital Zoom] (P. 96) in [Camera] > [Camera] > [Camera Control] on the Setting Page.
[Video Flip] (P. 98) in [Camera] > [Camera] > [Installation Conditions] on the Setting Page.
Step 2 Setting Zoom
Set the zoom position with the zoom slider.
[Camera] > [Initial Settings] (P. 99) on the Setting Page.
If you set [Digital Zoom] to [Enable] in [Camera] > [Camera] > [Camera Control] on the Setting Page in Step 1, the digital
zoom area (yellow) is displayed and digital zoom becomes available.
The higher the digital zoom ratio, the lower the video quality becomes.
Step 3 Setting the Focus
You can manually focus on the subject, or fix the focus at infinity. When manually operating the focus, you can use the One-
shot AF feature to focus on the subject.
[Camera] > [Initial Settings] > [Camera Settings] > [Focus] (P. 101) on the Setting Page.
Note
For precautions, etc. regarding the focus, please refer to the “Important” and “Note” sections of [Camera] > [Initial Settings] > [Camera
Settings] > [Focus] on the Setting Page (P. 101).
Flow for the Setting of the Camera Angle
Important
If you change the zoom after configuring the intelligent function, privacy mask, preset, and ADSR, those settings must be configured
again.
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Chapter
Camera Viewer
Use the web browser to access the Viewer in the camera to perform camera operations, view live video, and
check the status of events.

40
You can start the Camera Viewer to switch users and check/configure the status of the camera as well as the video display.
Note
If you open another window or tab to access the camera while an authenticated web page is displayed, the authentication information of
the displayed web page may be discarded.
In this case, enter the authentication information again.
Launching the Camera Viewer
You can enter the IP address set with the Camera Management Tool directly into a web browser to display the Setting Page
of the camera, and start the Viewer from the Setting Page.
Note
For details on settings in the Camera Management Tool, please refer to “Camera Management Tool User Manual”.
The authentication screen for Setting Page will be displayed.
The Settings Menu is displayed.
Note
You can set [Basic] > [Viewer] > [General] > [Default Page] to [Display Viewer] in the setting menu to set the Viewer as the default
page (P. 94).
Viewing Video with the Camera Viewer
1
Launch the web browser.
2
Enter the IP address, and press the Enter key.
3
Enter the Administrator Name and Administrator Password and click [OK].
4
Click [Viewer].

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The authentication screen for the Viewer is displayed.
The Camera Viewer is displayed.
User Authentication
When you use the Viewer and the Setting page, an authentication screen is displayed, and you are prompted to enter
a user name and password.
If you enter the wrong user name or password, you will not be able to connect to the camera. Enter the correct user
name and password and connect to the camera.
When [Basic] > [Viewer] > [Viewer Settings] > [User Authentication] on the Setting Page is set to [Do not
authenticate], the authentication screen is not displayed when connecting the Viewer.
5
Enter the administrator name and administrator password, and click [OK].

42
The administrator name and administrator password are set using the Camera Management Tool.
Note
• Only administrators can connect to a camera using the Setting Page.
• When IE ESC (Internet Explorer Enhanced Security Configuration) is enabled in Windows Server, the blocked content dialog box
may be displayed when attempting to access the Setting P5age or the viewer. If this happens, please register the camera IP
address as a trusted site (P. 32).
Switching to the Administrator or an Authorized User
If [Basic] > [Viewer] > [Viewer Settings] > [User Authentication] is set to [Do not authenticate] on the Setting Page, an
authentication screen is not displayed when connecting to the Viewer, and you can use the Viewer as a guest user. Guest
users cannot perform some operations with the Viewer, but you can also switch the user in order to use the Viewer as an
administrator or authorized user.
Important
• Change the administrator password periodically to enhance system security. Do not forget the new password.
• Restore factory default settings if you have forgotten the administrator account (P. 225). However, you will become unable to
connect to the camera because the administrator account is also initialized. Use the Camera Management Tool to configure the
initial settings.
• It is strongly recommended that you clear the [Remember my credentials] checkbox when an authorized user shares a Viewer
on the same computer.
Authentication screen for the Setting Page Authentication screen for the Viewer
1
Click the [Main] button.

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The [Main] menu will be displayed.
The user authentication window is displayed.
The Viewer for the user entered for user authentication is displayed.
Camera Viewer Access Restrictions
You can set authorized users, which require user authentication, and guest users, which do not require
authentication.
The functions that each user can use in the Camera Viewer depend on the privileges assigned to the user (P. 88).
2
Click [Switch Users].
3
Enter a user name and password and click [OK].

44
Administrator:
The user assigned all privileges.
Access the Viewer using the administrator name and password registered for the administrator account.
The administrator can disable all the privileges of an authorized user or a guest user, and completely prohibit
authorized users and guest users from accessing the camera.
Authorized user:
An authorized user has higher privileges than a guest user.
It is necessary to register the user name and password (P. 87).
Guest user:
This user can only use a limited set of functions.
Can access the Viewer without performing user authentication.
The four types of privileges for using the Viewers are privileged camera control, camera control, video distribution
and audio distribution.
The scope of each privilege and whether it can be granted to a user is shown below.
If an item in [Privileged Camera Control], [Camera Control], or [Video Distribution] is set to [Enable] in the above
table, the items above and to the right of that item are also set to [Enable]. If an item is set to [Disable], the items
below and to the left of that item are also set to [Disable].
In the rows, more powerful privileges are on the left and less powerful privileges are on the right. However, audio
distribution can be set separately.
In the columns, authorized users have higher privileges than guest users.
Note
• With the factory default settings, authorized users are assigned privileges for camera control.
• With the factory default settings, guest users are assigned privileges for camera control, video distribution, and audio distribution.
Privilege Privileged Camera
Control Camera Control Video Distribution Audio Distribution
Scope of Privilege
Can perform the most
operations after the
administrator.
Can perform some
Viewer operations.
View video with the
Viewer
Receive audio with
the Viewer
Grant to Authorized
Users Yes Yes Yes Yes
Grant to Guest Users No Yes Yes Yes
Important
• Multiple computers cannot connect to a single camera at the same time using the same administrator account.
An authorized user or a guest user can connect to the camera from multiple computers at the same time. However, when
controlling the camera, the control privileges are given to the authorized user who accessed the camera most recently. On the
other hand, guest users are placed in a queue.
• [Basic] > [Viewer] > [General] > [Default Page] must be set to [Display Viewer] to enable authorized users and guest users to
connect to the camera.

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Camera Viewer Screen
The privileges required for operating the Viewer are indicated with the following symbols.
Administrator Privileges
Privileged Camera Control or higher privileges
Camera Control or higher privileges
No Symbol Video Distribution or higher privileges
Audio Distribution privileges
(R)
(S)
(T)
(U)
(V)
(Q)
(2)
(3)
(4)
(5)
(6)
(8)
(9)
(10)
(11)
(7)
(17)
(18)
(19)
(20)
(21)
(22)
(24)
(25)
(14)
(12)
(13)
(15)
(1)
(22)
(23)
(16)
(A)
(B)
(C)
(D)
(K)
(L)
(M)
(N)
(17) (20)(18) (19)
(E)
(F)
(G)
(H)
(I)
(J)
(O)
(P)

46
(1) Video Display Area
Displays video received from the camera.
(2) [Reconnect] Button
Reconnects to the camera. Can be operated when the Viewer is not connected to the camera.
(3) [Full Screen Mode] Button
Video is displayed in full screen mode (P. 52).
(4) [Switch Area Zoom/Drag to Move] Button
Switch between Area Zoom and Drag to Move functions for dragging in the video display area (P. 58).
(5) [BLC] (Back Light Compensation) Button
Turns on/off backlight compensation. This control is effective when the video is dark due to backlight (P. 62).
(6) [Memory Card Recording] Button
Start and stop video recording to a memory card (P. 68).
(7) [Obtain/Release Camera Control Privileges] Button
Obtain and release the camera control privileges (P. 55).
(8) [Snapshot] Button
Open the snapshot panel and display a still image of the moment you clicked the button in the control display
area (P. 67).
(9) [Viewer PTZ] Button
Starts/stops the Viewer PTZ. When started, the Viewer PTZ panel is shown in the control display area (P. 63).
(10) [Digital PTZ] Button
Starts/stops the Digital PTZ. When started, the Digital PTZ panel is shown in the control display area (P. 64).
(11) [Panorama Display] Button
Displays the panorama display panel in the control display area (P. 60).
(12) [Close] Button
Closes the panels shown in the control display area.
(13) Snapshot Tab
Click this to switch the control display area to the snapshot panel (P. 67).
(14) Viewer PTZ/Digital PTZ Tab
Click this to switch the control display area to the Viewer PTZ/Digital PTZ panel (P. 63).
(15) Panorama Display Tab
Click this to switch the control display area to the panorama display panel (P. 60).
(16) Control Display Area
Click (13), (14), or (15) to display the snapshot panel, Viewer PTZ/Digital PTZ panel, or panorama display panel.
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(17) [Main] Menu
Switches the language or user, and switches the Setting Page or Mobile Camera Viewer.
(A) [Language] Button
Switches the display language.
(B) [Switch Users]
Use this to log in as an administrator or authorized user (P. 42).
(C) [Settings Page]
The screen switches to the Setting Page (P. 76).
(D) [Mobile Camera Viewer]
Switches the connection to the Mobile Camera Viewer. For details on Mobile Camera Viewer, please refer
to “Mobile Camera Viewer Operation Guide”.
(18) [Video and Audio] Menu
Configures the video display size and audio transmission/reception of the Viewer.
(E) Video Size
Select the video reception size and video format from the camera (P. 51).
(F) H.264 Reception
Selects whether to enable or disable H.264 video reception (P. 51).
For guest users, [H.264] is displayed if [Enable] is set in [Basic] > [Viewer] > [Viewer Settings] > [H.264 for
Guest Users] on the Setting Page (P. 95).
(G) Display Size
Select the video display size for the screen (P. 51).
(H) Maximum Frame Rate
Select the maximum frame rate for JPEG video (P. 52).
(I) Audio Reception
Start/stop audio reception from the camera and set the volume (P. 70).
(J) Audio Transmission
Start/stop audio transmission from the camera, and set the volume and transmission time (P. 70).
(A)
(B)
(C)
(D)
(E)
(F)
(G)
(H)
(I)
(J)
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(19) [Camera Operation] Menu
Sets the pan/tilt/zoom, focus, exposure, and day/night switch of the camera.
(K) Pan/Tilt
Operate a button to move the angle in the direction of the arrow (P. 60).
(L) Pan/Tilt Speed
Select the operating speed for the pan/tilt buttons (P. 60).
(M) Zoom
Operate a button to zoom in and zoom out (P. 60).
(N) Zoom Speed
Select the operation speed for the zoom button (P. 60).
(O) Focus
Sets the camera to focus on the subject (P. 61).
(P) Exposure Compensation
Corrects the exposure according to the brightness of the subject (P. 61).
(Q) Day/Night
Set a capture mode suited to the brightness of the camera installation environment (P. 61).
(K)
(L)
(M)
(N)
(O)
(P)
(Q)
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(20) [Event and Input/Output] Menu
Enables you to check the output operations and input status of an external device, the detection status of the
intelligent function and the status of linked events.
(R) External Device Output
Use external device output (P. 72).
(S) External Device Input
Displays the status of the external device input signal for each input source (P. 72).
(T) Intelligent Function (Video Detection)
Displays the status of video detection by the intelligent function for each detection setting number (P. 73).
(U) Intelligent Function (Audio Detection)
Displays the status of [Volume Detection] or [Scream Detection] (P. 73).
(V) Linked Events
Displays the status of linked events (P. 73).
(21) Information Display
Information, warning and error messages are displayed (P. 50).
(22) Pan/Tilt Slider
Drag the sliders to pan (horizontally) or tilt (vertically) the camera (P. 56).
(23) Zoom Slider
Turn the knob to operate the zoom in (telephoto)/zoom out (wide-angle) function of the camera (P. 56).
(24) Preset Selection Menu
Selects a preset registered in the camera in advance (P. 62).
(25) [Home Position] Button
Move the camera angle to the home position (P. 62).
(R)
(S)
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50
Checking Information
Information, such as the frame rate, camera pan/tilt/zoom values and descriptions of each function, is shown in the
Information Display.
Warning and error messages will also be displayed here if there are problems with camera operations or systems.
For details on the information displayed, please refer to “List of Viewer Messages” (P. 223).
Important
When [Camera] > [Camera] > [Camera Control] > [Image Stabilizer] (P. 97) is enabled, the actual angle of view of the video will be
smaller than the zoom values shown in the Information Display.
Information Display
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You can set the size and format of the video received from the camera and the size of the display screen on the computer.
Changing the Reception Video Size/Format and Display Screen Size
Open the [Video and Audio] menu and configure the video received from the camera.
(1) Video Size Setting
Select the size and format of video received from the camera.
The sizes that can be selected depend on the setting in [Basic] > [Video] > [All Videos] > [Video Size Set] on the
Setting Page (P. 91).
*1 If you enable [H.264] (make it purple), the H.264 video size is added to the menu.
*2 For VB-M44, VB-S805D Mk II and VB-S905F Mk II, [1920 x 1080 / 960 x 540 / 480 x 270] cannot be set for [Video
Size Set] (P. 91).
(2) H.264
Enable this (make it purple) to receive the H.264 video.
If you click this when it is disabled (gray), the [CANON SOFTWARE LICENSE AGREEMENT] dialog box is displayed.
Click [Yes] to accept the terms of the license agreement. The decoder is downloaded from the camera, enabling
H.264 video reception. The [CANON SOFTWARE LICENSE AGREEMENT] dialog box is not displayed for a guest user.
(3) Display Size Setting
The sizes that can be configured depend on the setting in [Basic] > [Video] > [All Videos] > [Video Size Set] on the
Setting Page (P. 91).
Changing the Reception Video Size and Display Screen
Size
[Video Size Set] Setting Selectable Video Size
JPEG H.264*
1
1920 x 1080 / 960 x 540 / 480 x 270*
2
480 x 270
960 x 540
1920 x 1080 • The sizes set with [Video Size] in [Basic] > [Video] >
[H.264(1)] or [H.264(2)] on the Setting Page (P. 92),
determine the sizes displayed in the menu.
• When [H.264(2)] is set to [Enable] in [Basic] > [Video] >
[H.264(2)] on the Setting Page (P. 93), both the [H.264(1)]
and [H.264(2)] video sizes are displayed in the menu.
1280 x 720 / 640 x 360 / 320 x 180
320 x 180
640 x 360
1280 x 720
1280 x 960 / 640 x 480 / 320 x 240
320 x 240
640 x 480
1280 x 960
(1)
(2)
(4)
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52
* For VB-M44, VB-S805D Mk II and VB-S905F Mk II, [1920 x 1080 / 960 x 540 / 480 x 270] cannot be set for [Video Size
Set] (P. 91).
(4) Max. Frame Rate (JPEG)
You can select the maximum frame rate for JPEG video.
The setting is not selectable when displaying H.264 video in the video display area.
Displaying in Full Screen Mode
You can display the video display area in full screen mode by clicking the [Full Screen Mode] button in the upper right of
the Viewer.
Menus
When the full screen view is used, the menu panels required for controlling the camera are displayed on the bottom
of the screen, as with the Camera Viewer screen.
The privileges required for operating the menu panel are indicated with the following symbols.
[Video Size Set] Setting Selectable Screen Size Remarks
1920 x 1080 / 960 x 540 / 480 x 270*
Actual Pixels
480 x 270
960 x 540
1920 x 1080
Fit to Window
[Actual Pixels] displays the video at
the size at which it is being captured.
[Fit to Window] displays the video at
the maximum size possible in the web
browser window.
1280 x 720 / 640 x 360 / 320 x 180
Actual Pixels
480 x 270
640 x 360
1280 x 720
Fit to Window
1280 x 960 / 640 x 480 / 320 x 240
Actual Pixels
480 x 360
640 x 480
1280 x 960
Fit to Window
Administrator Privileges
Privileged Camera Control or higher privileges
Camera Control or higher privileges
No Symbol Video Distribution or higher privileges
Audio Distribution privileges

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(1) Menu Area Display Switch Button
Switches between displaying and hiding the menu bar.
(2) [Reconnect] Button
Reconnects to the camera. Can be operated when the Viewer is not connected to the camera.
(3) Full Screen Mode Switch Button
Returns the video display area to the regular view.
(4) [Video and Audio] Menu
Configures the video display size and audio transmission/reception of the Viewer.
(A) Video Size
Sets the reception video size from the camera (P. 51).
(B) H.264
Selects whether to enable/disable H.264 video reception (P. 51).
(C) Maximum Frame Rate
Selects the maximum frame rate for JPEG video (P. 51).
(D) Audio Reception
Plays/stops the received audio and sets the volume (P. 70).
(E) Audio Transmission
Plays/stops the transmitted audio and sets the volume and audio transmission time (P. 70).
(5) Camera Operation Menu
Performs the basic settings and operations of the camera.
(F) Preset
Selects a preset registered in the camera in advance (P. 62).
(G) Focus
Sets the camera to focus on the subject (P. 61).
(H) Exposure Compensation
Corrects the exposure according to the brightness of the subject (P. 61).
(5)
(2)
(1) (7) (9)(3)
(4) (8)(6)
(A)
(B)
(C)
(D)
(E)
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(G)
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(I) Day/Night
Set a capture mode suited to the brightness of the camera installation environment (P. 61).
(J) Switch Area Zoom/Drag to Move
Switch between Area Zoom and Drag to Move functions for dragging in the video display area (P. 58).
(K) Pan/Tilt/Zoom
If you enable this button (make it purple), the pan/tilt/zoom sliders are displayed on the screen to perform
operations.
The pan slider is displayed on the bottom of the screen, the tilt slider on the left edge of the screen, and the
zoom slider on the right edge of the screen.
(L) BLC (Back Light Compensation)
Turns on/off backlight compensation (P. 62).
(M) Home Position
Move the camera angle to the home position (P. 62).
(N) Obtain/Release Camera Control Privileges
Obtain and release the camera control privileges (P. 55).
(6) Event and Input/Output Menu
Use external device output (P. 72).
(7) Snapshot
Displays the still image shown when the button was clicked by opening the snapshot panel (P. 67).
(8) Memory Card Recording
Start and stop video recording to a memory card (P. 68).
(9) Information Display
Information, warning and error messages are displayed (P. 50).
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This section describes the operations and configuration required for using the camera, such as obtaining camera control
privileges, setting the angle and focus.
Obtaining Camera Control Privileges
To use the camera, you must obtain control privileges with the Viewer.
If you have not yet obtained camera control privileges, click the [Obtain/Release Camera Control Privileges] button.
You will obtain control privileges and be able to use the buttons on the Viewer.
The center of the [Obtain/Release Camera Control Privileges] button turns green while you have control privileges.
Camera Control Privilege Status Indicator
Depending on the camera control privilege status, the [Obtain/Release Camera Control Privileges] button
appearance changes as follows.
Operating the Camera
Important
It is necessary to obtain the camera control privileges to perform the operations and configuration as first described in this section.
Camera control privileges not obtained
Control privileges obtained
Appearance Control Privilege Status Explanation
Control privileges not obtained Camera control privileges have not been obtained.
Waiting for control privileges When a guest user is waiting to obtain camera control privileges, the
remaining time is counted down.
Control privileges obtained Camera control privileges have been obtained.
Control privileges obtained
(remaining control time)
After a guest user has obtained camera control privileges, the time
that the user can retain control privileges in priority over other guest
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56
Using Pan/Tilt/Zoom
You can pan, tilt and zoom the camera to set the camera angle.
Note
• Camera operations using clicking and dragging, do not offer a high precision control of the camera.
• The administrator can operate the camera regardless of view restrictions. Authorized and guest users can only operate the camera
within the restricted view.
Clicking on the Video Display Area or Use the Sliders
Moving by Clicking on the Video Display Area
If you click in the video display area, the camera angle will change to center on the mouse pointer location. If the
camera angle does not center on the desired location with a single click, repeat the operation.
Note
• Click operations are not available in the video display area while using the Viewer PTZ or Digital PTZ.
• Click operations in the video display area become available after starting the Viewer PTZ or Digital PTZ.
Important
• Multiple users cannot obtain control privileges simultaneously.
• The Obtain/Release Camera Control Privileges button is displayed for authorized users and guest users if [Camera Control] is selected
in [Basic] > [User Management] > [User Authority] on the Setting Page.
• Administrators can take away camera control privileges from authorized users or guest users. Authorized users can also take away
camera control privileges from guest users.
A user with lower privileges cannot obtain camera control privileges while a user with higher privileges has camera control privileges.
Once finished, the administrator should always exit the Viewer or click the [Obtain/Release Camera Control Privileges] button to
release the control privileges.
Important
The camera is designed to last for a total of 50,000 round-trip pan/tilt operations.
For example, the camera will last for approximately six years if it performs 25 round-trip operations per day.
If the durability limit for pan/tilt operations is exceeded, the camera may not be able to perform focus and zoom operations correctly.
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Moving Using the Sliders
Drag the pan and tilt sliders to pan and tilt the camera.
Drag the zoom slider to zoom the camera.
The slider can also move by clicking directly on the slider bar.
Note
Slider operations cannot be performed unless the Viewer PTZ or Digital PTZ is started.
Sliders Used for Digital Zoom and Enhanced Digital Zoom
If you set [Camera] > [Camera] > [Camera Control] > [Digital Zoom] to [Enable] on the Setting Page (P. 96), the
digital zoom range (orange) will be displayed on the zoom slider and you will be able to use digital zoom.
Also, if you set [Camera] > [Camera] > [Camera Control] > [Enhanced Digital Zoom] to [Enable] on the Setting Page
(P. 96), the enhanced digital zoom range (blue) is displayed on the zoom slider and enhanced digital zoom becomes
available.
Enhanced digital zoom performs digital zooming within a range where poor image quality is not apparent, according
to the received video size.
The models that you can use digital zoom and enhanced digital zoom with are indicated below.
• Digital zoom
• Enhanced digital zoom
Note
• The zoom magnification for enhanced digital zoom is limited to the video size set by the user with camera control privileges.
Since other users also use digital zoom with the same zoom ratio, video deterioration may occur, depending on the received
video size.
• If you perform a zoom in operation that passes the telephoto end of the enhanced digital zoom area when both the digital zoom
area and enhanced digital zoom area exist, the camera temporarily stops at the telephoto end of the enhanced digital zoom area.
• The zoom ratio (digital zoom ratio) is shown in the information display.
• With digital zoom, image quality is reduced as the zoom ratio increases.
Zoom Slider
Drag upward to zoom in (telephoto), drag
downward to zoom out (wide-angle).
Tilt Slider
Move the camera vertically.
Pan Slider
Move the camera horizontally.
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Using Area Zoom/Drag to Move
You can drag on the video display area to zoom in and out, and change the camera angle.
Note
You cannot use Area Zoom or Drag to Move when using Viewer PTZ or Digital PTZ.
Using Area Zoom to Zoom In and Out
Drag left-to-right to define an area to zoom in on.
Drag right-to-left to draw out a frame in which will appear a preview of the video display area that will be zoomed
out to.
When operating in Area Zoom mode, an icon (zoom in: ; zoom out: ) is displayed in the frame.
To stop Area Zoom, right-click with the left mouse button held down, and the frame is displayed.
When dragged left-to-right, the camera will zoom in until the area in the frame fills the video display area.
When dragged right-to-left, the camera will zoom out, centered around the area in the frame.
Digital Zoom Range
Enhanced Digital Zoom Maximum Telephoto
(Temporary Stop Position)
Enhanced Digital Zoom Range
Optical Zoom Range
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Click the [Switch Area Zoom/Drag to Move] button to enter (Area Zoom) mode.
2
Drag out a frame in the video display area.
3
Release the mouse button.

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Using Drag to Move to Change the Camera Angle
The camera angle will move in the direction of the arrow.
The maximum length of the arrow is half the width and height of the video display area, and movement speed
increases with the length of the area.
Note
When using Drag to Move, the pan/tilt sliders will not move.
The camera will stop.
Using [Pan/Tilt/Zoom] in the [Camera Control] Menu
Open the [Camera Operation] menu and perform camera pan, tilt, and zoom operations.
1
Click the [Switch Area Zoom/Drag to Move] button to enter (Drag to Move) mode.
2
In the video display area, drag in the direction you would like to change the camera angle. An arrow will be
displayed.
3
Release the mouse button.
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(1) [Pan/Tilt]
The camera angle will move in the direction of each arrow. Movement will continue while you hold the button
down, and stop when you release it.
Click the center button to move the camera angle to the midpoint of the pan/tilt range of motion. However, if a
view restriction is set (P. 115) and the midpoint is outside the restrict view area, the camera angle moves to the
edge of the restrict view area.
(2) Pan/Tilt Speed
Set the operation speed by the [Pan/Tilt] button.
(3) [Zoom]
Click the (Zoom in) and (Zoom out) buttons. Movement will continue while you hold the button down,
and stop when you release it.
(4) Zoom Speed
Set the operation speed by the [Zoom] button.
Note
Even if you change the pan/tilt speed or zoom speed setting, the speed of pan/tilt/zoom operations on the slider or panorama does
not change.
Operating the Camera with the Panorama Display Panel
You can operate the camera using the frames within the panorama display panel.
To display a panorama image in the panorama display panel, you must create the image and save it to the camera
(P. 110).
The [Panorama Display] panel is shown in the control display area.
The frame indicates the area being captured by the current camera.
Move or Zoom by Dragging
Click inside the frame and drag it to pan and tilt the camera.
If you click and drag outside the frame, a new frame will be drawn. The camera will pan/tilt/zoom to capture the
area in the frame.
If you drag an edge of the frame to change its size, the camera will zoom in or out to capture the area in the
frame.
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Click the [Panorama Display] button.
2
Use the frame in the panorama display panel to pan/tilt/zoom the camera.
Frame

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Move by Clicking
If you click outside the frame, the frame will move and center on that point, panning and tilting the camera.
Adjusting Video
Open the [Camera Operation] menu to operate focus, exposure compensation and day/night function.
Focusing
Focus on the subject.
[Auto]
Focusing is performed automatically.
[Manual]
You can click and hold the (Near) and (Far) buttons to adjust the focus in the near and far directions.
[Fixed at infinity]
You can set the focus so that it is fixed near infinity.
Note
• For cautions on using Focus, see the “Important” section on P. 101.
• For information on the range of focus, please refer to the table on P. 102.
Setting the Exposure Compensation
Adjust the brightness of the video.
Move the slider to a negative value to make the video darker or a positive value to make the video lighter.
Switching Day/Night
Set the shooting mode according to the brightness of the installation environment of the camera.
For details on this function, see [Day/Night] on “Setting Page” (P. 105).
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• Cannot be set when [Exposure] is set to [Manual] on the Setting Page (P. 102).
• Cannot be set when [Smart Shade Control] is set to [Auto] on the Setting Page (P. 104).
Important
• Day/night can be set by the administrator and authorized users with privileged camera control.
• For cautions on using Day/Night, see the “Important” section on P. 106.

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Viewer PTZ and Digital PTZ are both functions which allow easy panning, tilting and zooming using the digital zoom.
Magnifying and Display Part of Video (Viewer PTZ)
You can use the Viewer PTZ to magnify part of a video (using digital zoom) without moving the camera.
This feature does not use the camera’s pan, tilt, or zoom features, making it useful for situations like the use of the intelligent
function, where you do not want to change the camera position.
Note
• You cannot record the video magnified with the Viewer PTZ.
• You can display the magnified video in full screen mode when using the Viewer PTZ.
The [Viewer PTZ] button changes active (purple), and the Viewer PTZ panel is shown in the control display area.
Initially, the preview frame (light blue) surrounds the entire video.
The video of the area inside the preview frame is magnified to fill the video display area.
Viewer PTZ and Digital PTZ
Viewer PTZ Digital PTZ
Enlarges the specified part of the video transmitted from the
camera and then displays it in the viewer.
Transmits only the cropped part of the entire area that can
be captured by the camera.
The size of the received data is large. The size of the received data is small.
Camera control is not required. Camera control is required.
PTZ operation can be performed independently for each
Viewer.
Independent operation cannot be performed by each
Viewer. If multiple Viewers are connected, the same Digital
PTZ display is applied to the other Viewers.
Custom trim size Five levels of trim size
Important
You cannot perform camera operations by clicking/dragging in the video display area while using the Viewer PTZ.
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Click the [Viewer PTZ] button.
2
In the Viewer PTZ panel, drag an edge of the preview frame to make it smaller.

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Move or Resize by Dragging
Press the mouse button inside the frame and drag it to move the preview frame.
If you press the mouse button and drag outside the frame, a new preview frame will be drawn.
You can resize the preview frame by dragging an edge of the frame.
Move by Clicking
If you click outside the frame, the preview frame will move and center on that point.
Move Using the Sliders/Resize
You can use the pan and tilt sliders in the video display area to move the preview frame. You can use the zoom
slider to resize the image within preview frame.
Note
The Viewer PTZ uses digital zoom, so the higher the digital zoom ratio, the lower the quality of the video.
Exiting Viewer PTZ
The Viewer PTZ exits if you perform one of the following operations.
• Click the [Viewer PTZ] button to disable it.
• Click the [Digital PTZ] button to start the Digital PTZ.
Note
You can also perform the following operations to retain the zoomed view of the video display area without exiting the Viewer PTZ
while the [Viewer PTZ] button is active (purple).
– Click the [Close] button on the control display area to close the Viewer PTZ panel.
– Click the snapshot tab or panorama display tab ( ) to switch the panel in the control display area.
Cropping and Displaying Part of an Image (Digital PTZ)
You can use the Digital PTZ panel to crop and display part of a camera image in the image display area.
Note
If you enable Digital PTZ while receiving H.264 video, the received video is switched to JPEG.
3
Move the frame to the area you would like to magnify and resize the frame as desired.
Preview Frame
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Cropping Video With Digital PTZ Panel
The [Digital PTZ] button changes active (purple), and the Digital PTZ panel is shown in the control display area.
The preview frame operations are the same as with the Viewer PTZ (P. 63).
The preview frame size can be set to any of 5 sizes. The screen sizes according to the setting in [Basic] > [Video]
> [All Videos] > [Video Size Set] (P. 91) on the Setting Page.
• When the aspect ratio 16:9 is selected: 640 x 360, 512 x 288, 384 x 216, 256 x 144, 128 x 72
• When the aspect ratio 4:3 is selected: 640 x 480, 512 x 384, 384 x 288, 256 x 192, 128 x 96
Note
The preview frame will move in steps. Fine-tuned movement is not possible.
The video of the area inside the manipulated preview frame is magnified to fill the video display area.
Note
The Digital PTZ uses digital zoom, so the higher the digital zoom ratio, the lower the video quality.
1
Click the [Digital PTZ] button.
2
In the Digital PTZ panel, move and resize the preview frame.
Important
Even if the camera angle is changed due to a slider operation or preset, the position of the preview frame on the Digital PTZ panel
is fixed.
Preview Frame
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Using Presets or the Home Position
You can use a registered preset or home position to specify the range for Digital PTZ.
If you select a preset, the preview frame on the Digital PTZ panel moves to the preset position, and the video inside
the frame is shown in the video display area.
Note
Register presets in advance in [Camera] > [Preset] > [Register Preset] on the Setting Page (P. 118).
Exiting Digital PTZ
The Digital PTZ exits if you perform one of the following operations.
• Click the [Digital PTZ] button to disable it.
• Click the [Viewer PTZ] button to start the Viewer PTZ.
Note
You can perform the following operations to continue Digital PTZ while the [Digital PTZ] button is active (purple).
– Click the [Close] button on the control display area to close the Digital PTZ panel.
– Click the snapshot tab or panorama display tab ( ) to switch the panel in the control display area.
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You can take snapshots while checking the video in the video display area.
The snapshot panel is opened in the control display area and the still image from the instant that the button was
clicked is displayed.
If you click the [Snapshot] button again, the image displayed in the Snapshot panel will be updated.
Note
• The snapshot is saved as a JPEG file.
• The saved snapshots are the same size as the reception video size.
Saving Snapshots
1
Click the [Snapshot] button at the moment you want to capture a still image.
2
To save the snapshot, right-click on the Snapshot panel.
3
Click [Save picture as] in the menu that is displayed.
4
Enter the desired file name and save the snapshot.

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Manually record video being shown in the video display area to a memory card inserted in the camera.
Note
• You can manually record video if the following conditions have been met.
– The memory card inserted in the camera is mounted.
– [Operation Settings] is set to [Save Logs and Videos] in [Memory Card] > [Memory Card Operations] (P. 196) on the Setting Page.
• The format and size of the video recorded to a memory card depends on the settings configured on the Setting Page.
– Video format: [Memory Card] > [Memory Card Operations] > [Video Format] (P. 197)
– Video size: JPEG [Basic] > [Video] > [JPEG] > [Video Size: Upload / Memory card]
H.264 [Basic] > [Video] > [H.264(1)] or [H.264(2)] > [Video Size]
Recording Videos Manually
The display of the [Memory Card Recording] button will change during video recording.
Recording Video to a Memory Card
1
If you have not obtained camera control privileges, click the [Obtain/Release Camera Control Privileges] button to
obtain the privileges.
2
Click the [Memory Card Recording] button.
Recording
Recording (while camera control privileges are not obtained)
Not recording (while camera control privileges are obtained)
Not recording (while camera control privileges are not obtained, or when no memory card is mounted to
the camera)
3
To stop video recording, click the [Memory Card Recording] button again.
Important
• Video manually recorded to the memory card will automatically be terminated after 300 seconds of recording.
• When recording manually, do not change the settings in the [Settings Page]. Doing so may result in the termination of the
manual recording.
• While manually recording to the memory card, you can continue to record even if you release camera control privileges or
disconnect the camera.

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Confirming Recorded Video
Use the Recorded Video Utility to confirm and play back the video manually recorded to a memory card.
For details, please refer to “Recorded Video Utility User Manual”.

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Open the [Video and Audio] menu to set the audio reception from the camera, the audio transmission from the Viewer and
the corresponding volumes.
Receiving Audio
Receive audio from the microphone connected to the camera and play it back in the Viewer.
Audio reception starts.
The [Audio Reception] button icon will change to active (purple) while receiving audio.
Note
• To receive audio, you must connect the microphone to the camera and set [Video and Audio] > [Audio] > [General Audio] >
[Audio Input] to [Enable] (P. 135) and set [Video and Audio] > [Audio] > [Audio Server] > [Audio Transmission from the Camera]
to [Enable] (P. 136) on the Setting Page.
• While the icon is active (purple), audio is constantly received even if you close the [Video and Audio] menu.
However, even if the icon is active (purple), audio input from the microphone will not be received because there is no sound sent
from the camera in the following cases.
– While the administrator is transmitting audio when [Audio Communication Method] is set to [Half Duplex] in [Video and Audio]
> [Audio] > [General Audio] on the Setting Page (P. 136)
Transmitting Audio
You can transmit audio received from an external device connected to the computer to a speaker with an amplifier
connected to the camera.
Audio transmission starts.
The [Audio Transmission] button icon will change to active (purple) while transmitting audio.
Receiving/Transmitting Audio
1
In the [Video and Audio] menu, click the [Audio Reception] button.
2
In [Output Volume], adjust the volume to an appropriate level using the slider.
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Click the [Audio Transmission] button.

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In the [Event and Input/Output] menu, you can operate the output of an external device and check the status of input of
the external device, detection of intelligent functions, and occurrence of linked events.
Operating External Device Output
You can operate output for the external device set in [Event] > [External Device] (P. 149) on the Setting Page.
Click the icon to switch between the active (purple)/inactive (gray) status.
Example:
Output 1: Output active
Output 2: Output inactive
Note
To operate [External Device Output] output, it is necessary to obtain camera control privileges.
Checking the Status of Event Detection
(1) [External Device Input]
Displays the input status of the external device set in [Event] > [External Device] (P. 150) on the Setting Page.
When a contact input signal is received from an external device, input will be activated and the icon becomes green.
Example:
Input 1: Input inactive
Input 2: Input active
Checking the Status of Event Detection
(3)
(4)
(1)
(2)
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(2) [Intelligent Function (Video Detection)]
The status of video detection set in [Event] > [Intelligent Function] > [Video Detection] (P. 161) is displayed for each
detection setting number. When the detection settings configured in Intelligent Function (Moving Object Detection,
Abandoned Object Detection, Removed Object Detection, Camera Tampering Detection, Passing Detection, or
Intrusion Detection) are triggered, the corresponding icon will turn green.
If a name is entered in [Detection Settings Name] in [Event] > [Intelligent Function] on the Setting Page (P. 166), that
name is displayed in [Setting 1] - [Setting 15].
Example:
Setting 1: Video Detection status ON
Other settings: Video Detection status OFF
Note
The icon indicating the detection status will be displayed for a maximum of five minutes (except for Moving Object Detection).
(3) [Intelligent Function (Audio Detection)]
Displays the status of [Volume Detection] or [Scream Detection] set in [Event] > [Audio Detection] (P. 152) on the
Setting Page. If detection is triggered, the icon will turn green.
Example:
Volume: Volume Detection status ON
Scream: Scream Detection status OFF
(4) [Linked Events]
Displays the status of linked events set with [Event] > [Linked Event] (P. 181) on the Setting Page. If a linked event is
triggered, the icon will turn green.
Example:
Setting 2: Linked Event status ON
Other settings: Linked Event status OFF

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Chapter
Setting Page
The Setting Page enables you to configure all the settings required for using the camera. Please configure the
settings on the Setting page according to how the camera will be used, before you use the camera.
The Setting Page also provides menus for when the camera is in operation; for example, camera maintenance.

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This section explains operations up to displaying the Setting Page, and common Setting Page operations.
Note
• The Setting Page can only be operated by administrators.
• Use the Camera Management Tool in advance to configure the administrator account and network settings.
Accessing the Setting Page
Directly enter the IP address set in the Camera Management Tool into a web browser to display the Setting Page of the
camera.
Note
You can also access the Setting Page from the Camera Management Tool. For details, please refer to “Camera Management Tool User
Manual”.
The user authentication window is displayed.
The Setting Page is displayed.
Note
The Viewer is displayed when [Basic] > [Viewer] > [General] > [Default Page] is set to [Display Viewer] in the setting menu (P. 94).
Settings Menu
(1) [Viewer] Button
Start the Camera Viewer (P. 41).
(2) Language Switch Button
Set the language to display on the screen.
(3) Setting Menus
If you click one of these items, its submenu (P. 80) will be displayed (excluding the [Memory Card] and [User
Page] menus). Click a submenu to navigate to its Setting Page.
How to Use the Setting Page
1
Launch the web browser.
2
Enter the IP address, and press the Enter key.
3
Enter the Administrator Name and Administrator Password and click [OK].
(3)
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Common Setting Page Operations
This section explains basic Setting Page operations, and operations common to all Setting Pages.
Note
If you have enabled settings in your web browser to not display dialog boxes, you may be unable to perform operations on the Setting
Page. If this happens, exit your web browser and launch it again.
Applying Changes to Settings
If you change a setting on the Setting Page, the [Apply] and [Clear] buttons on the upper right or lower right of the
screen is no longer grayed out and can be clicked.
Click [Apply] in this state to apply the changed settings.
Click [Clear] to revert to the previous settings.
Setting Changes Requiring Rebooting
Items that require the camera to be rebooted in order to apply the changed settings are indicated with an orange
symbol to their right.
When any item indicated with an orange symbol is changed, [Apply] displayed at the upper right and lower right of
each Setting Page changes to [Apply and reboot].
Click [Apply and reboot] to apply the changed settings and reboot the camera.
Click [Clear] to revert to the previous settings.
Return to the Settings Menu
Click [Settings Menu] at the upper right of each Setting Page to return to the setting menu.
Important
• If you open another window or tab to access the camera while an authenticated web page is displayed, the authentication
information of the displayed web page may be discarded. In this case, enter the authentication information again.
• To ensure security, exit the web browser after completing settings on the Setting Page and after using the Camera Viewer.
• Do not open multiple Setting Pages at one time and try to change the settings of a single camera.
Important
Setting changes will be lost if you navigate to another Setting Page without clicking [Apply] or [Apply and reboot]. Be sure to click
[Apply] or [Apply and reboot] to apply the changed settings. However, changes for [Initial Settings] are saved even if you navigate
to another page without clicking [Apply], so click [Clear] if you want to discard those settings.
Important
Do not use the [Back] or [Forward] buttons in the web browser to navigate Setting Pages. The changed settings may revert to the
original settings or unwanted setting changes may be applied.

78
Help
Click [Help] at the beginning of any setting item to display a detailed explanation of that setting item.
Setting Ranges and Character Limits
For settings where you must enter numerical values or characters, the setting range or limits on the number of
characters will be displayed.
Please enter the settings within the displayed limits.
Operating the Video Display Area
Some Setting Pages such as [Initial Settings], [Preset] and [Intelligent Function] can be configured using the video display
area.
Note
• The displayed items will change depending on the Setting Page.
• Other users cannot access the Viewer while video is being displayed on the Setting Page. Also, video cannot be displayed or configured
while the administrator is connected to the Viewer.
(1) Video Display Area
Camera video is displayed here. Use the mouse to set the areas, etc. The operations on the video display area
are the same as in the Viewer (P. 56).
You can perform the following operations while the cursor is [+] in the video display area for some Setting
Pages.
– Centering the camera angle to the position you click (P. 56)
– Area zoom operations (P. 58)
(5)
(7)
(9)
(8)
(1) (3) (4)
(6)(2)
(2)
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(2) Pan/Tilt Slider
Pan and tilt operations are the same as in the viewer (P. 57).
(3) Zoom Slider
Zoom operations are the same as in the viewer (P. 57).
(4) Panorama Screen/Full-View Screen
Displays the full range of motion of the camera. You can set areas, etc. using mouse operations on the
panorama screen for some Setting Pages.
If a panorama image is registered in the camera (P. 110), the panorama image is displayed.
(5) [Snapshot] Button
Open the snapshot window and display a still image of the moment you clicked the button (P. 67).
(6) [Reconnect] Button
Reconnects to the camera. You can use this when not connecting to the camera.
(7) [Screen Resize] Button
The size of the video display area is switched each time this button is clicked.
(8) [Switch Mouse Operation] Button
Click this button to perform camera pan/tilt operations on the video display area using the mouse while the
button is purple.
(9) [Obtain/Release Camera Control Privileges] Button
Click this to obtain and release the camera control privileges (P. 55).
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About Each Setting Page
This section will give an overview of each item in the Settings Menu and each submenu.
Each of the [Basic], [Video and Audio], and [Video Record] menus has a [Video] submenu, but the functions are all
common. The functions can be set in any of the menus and the settings will be reflected in all of the [Video] submenus.
• Network (P. 83)
Network settings for connecting to the camera.
• User Management (P. 87)
Use this to change administrator account information, add/
delete authorized users and set privileges for users.
The settings of this item are the same as those in [Security]
> [User Management]. Settings configured on one page
are also reflected on the other.
• Date and Time (P. 89)
Camera date and time settings.
• Video (P. 91)
General video settings, such as the size and quality of
video transmitted from the camera.
•Viewer (P.94)
Configure the startup, authorization, and view of the
Viewer.
Basic
Camera • Camera (P. 96)
Settings for the camera name and external input/output
devices, and for use and installation of the camera.
• Initial Settings (P. 99)
Sets initial settings, such as video quality compensation, at
camera start up.
• Day/Night Mode Focus (P. 107)
Set the focus positions for when Day/Night Mode are
switched.
• Panorama (P. 110)
Configure the creation and management of panorama
images.
• View restriction (P. 114)
Set the range that the camera can capture.
• Preset (P. 118)
Register a series of settings as a preset.
• Preset Tour (P. 121)
Configure the settings for automatically touring with
multiple presets registered in advance.
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Video Record • Video (P. 91)
• Upload (P. 144)
Settings for uploading video via HTTP or FTP when an
event is triggered.
• Memory Card (P. 196)
Perform memory card operations or configure settings.
The settings of this item are the same as those of the
[Memory Card] menu. Settings configured on one page
are also reflected on the other.
• E-mail Notification (P. 148)
Settings for sending an e-mail notification to a specified
recipient when an event is triggered.
Server • Server (P. 138)
Settings for HTTP server, SNMP server, FTP server usage
or WS-Security time checks.
• Video Server (P. 141)
Settings for clients that can be connected to a video
server.
• Audio Server (P. 136)
Settings for audio transmission from the camera to the
computer, and audio reception from the computer to the
camera.
The settings of this item are the same as those in [Video
and Audio] > [Audio] > [Audio Server]. Settings configured
on one page are also reflected on the other.
• RTP Server (P. 142)
Settings for RTP streaming.
Video and Audio • Video (P. 91)
• ADSR (P. 126)
ADSR is an abbreviation for Area-specific Data Size
Reduction.
Reduces the data size of transmitted H.264 video by
reducing the video quality of unspecified area.
• On-screen display (P. 129)
Displays the date and time, camera name and other text
on the Video.
• Privacy Mask (P. 131)
Configure a mask for the areas of the camera video you
want to mask.
• Audio (P. 135)
Settings for audio input from the microphone connected to
the camera, audio output from the Viewer and playback of
a sound clip.
The setting items in [Audio Server] are the same as those
in [Sever] > [Audio Server]. Settings configured on one
page are also reflected on the other.

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Security
Memory Card (P. 196)
Maintenance
• User Management (P. 87)
The settings of this item are the same as those of the [User
Management] in [Basic] menu. Settings configured on one
page are also reflected on the other.
• Host Access Restrictions (P. 185)
Separate access control from IPv4 and IPv6 addresses
can be set.
• SSL/TLS (P. 187)
Certificate creation and management, and encrypted
communication settings.
• 802.1X (P. 190)
Settings for 802.1X authentication and authentication
status display, and for certificate management.
•IPsec (P.192)
Settings for using IPsec.
Settings for recording video to a memory card when an event
is triggered.
The settings of this item are the same as those in [Video
Record] > [Memory Card]. Settings configured on one page
are also reflected on the other.
• General (P. 199)
Check the device information/settings, and licenses, and
reboot and initialize the device, etc.
• Backup / Restore (P. 201)
Perform backup and restoration.
• Update Firmware (P. 202)
Perform firmware updates.
• Log (P. 203)
Display logs and configure log notification.
User Page
Link to web page customized by the user.
For information on the User Page, contact a Canon Customer Service Center.
Event • External Device (P. 149)
Operation settings for external device output and for
external device input triggered events.
• Audio Detection (P. 152)
Detected changes in audio input from the microphone
connected to the camera can trigger operations such as
video recording or e-mail notification.
•Timer (P.155)
The timer function can generate events that can trigger
operations, such as video recording and e-mail
notifications, at regular intervals.
• Intelligent Function (P. 157)
Configure the intelligent functions such as moving object
detection, camera tampering detection, and intrusion
detection.
• Switch Day/Night (P. 180)
The camera angle can be moved to preset positions when
Day Mode and Night Mode are switched.
• Linked Event (P. 181)
By linking two types of events, a single event is triggered.

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Network settings for connecting to the camera.
LAN
Set the LAN communication method and size of video transmitted from the camera.
[LAN Interface]
Select the interface suited to the device for connecting to the camera. Generally use [Auto].
[Maximum Packet Size]
Enter the maximum packet size to be transmitted by the camera. Normally there is no need to change the default setting of
1500.
A setting of 1280 or greater is necessary when using IPv6.
When using ADSL, setting a slightly lower value may increase transmission efficiency.
IPv4
Settings for using IPv4 to connect to the camera. The IPv4 address can be assigned by the DHCP server automatically or
set manually.
[Basic] > [Network]
Configuring Network Settings
Important
If any network settings are changed, the camera may become inaccessible from the active web browser. In this case, a confirmation
dialog box will be displayed when you click [Apply] or [Apply and reboot]. Click [OK] to apply the new settings.
If you reboot the camera after changing settings and cannot connect to the camera from the web browser, any available URI for
connecting to the camera will be displayed in a message. If you cannot connect to the camera through the displayed URI, contact your
system administrator.
The following settings can be configured here.
•LAN
•IPv4
•IPv6
• DNS
• mDNS

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mDNS
This will configure settings for using multicast DNS. If you use mDNS, the IP address and host name of the camera will be
broadcast to other hosts on the network.
[Use mDNS]
Select this to enable or disable mDNS.

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You can change the administrator account, add new authorized users, and set the privileges for authorized users and guest
users.
For details on user privileges, please refer to “Camera Viewer Access Restrictions” (P. 43).
[User Management] is the same as [Security] > [User Management]. Settings configured on one [User Management] page
are also reflected on the other.
Administrator Account
Set this when changing the account information for the administrator.
[Administrator Name]
Enter the administrator name using alphanumeric characters, hyphens (-), and underscores (_).
[Password]
Enter the administrator password.
If the Camera Viewer, etc., are connected, terminate the connection before changing the password.
[Confirm Password]
Enter the same password as above for confirmation.
Authorized User Account
Add authorized users.
[User Name], [Password], [Confirm Password]
To add the authorized user, enter the user name and password, then click [Add].
Enter the user name using alphanumeric characters, hyphens (-), and underscores (_).
Up to 50 authorized users can be added.
[User List]
Displays a list of added authorized users.
The order of the list can be changed with the ▲▼ buttons on the right.
[Basic] > [User Management]
Configuring Accounts and Privileges
Important
• To ensure system security, change the administrator password periodically. Do not forget the new password.
• If you forget the administrator password, restore the factory default settings (P. 225). Note, however, that this will reset all camera
settings to factory default settings including the administrator account, the network information, date and time.
The following settings can be configured here.
• Administrator Account
• Authorized User Account
• User Authority
Product specificaties
Merk: | Canon |
Categorie: | Beveiligingscamera |
Model: | VB-H45 |
Kleur van het product: | Zilver |
Gewicht: | 1140 g |
Hoogte: | 155 mm |
Soort: | IP-beveiligingscamera |
Ondersteund audioformaat: | G.711 |
Vormfactor: | Dome |
Automatisch scherpstellen: | Ja |
Connectiviteitstechnologie: | Bedraad |
Ethernet LAN: | Ja |
Montagewijze: | Plafond |
Maximum resolutie: | 1920 x 1080 Pixels |
Totaal aantal megapixels: | 2.1 MP |
Videocompressieformaten: | H.264 |
Diameter: | 132 mm |
Type stroombron: | AC, DC, PoE |
Stroomuitvoer (volt): | 12 |
Minimale belichting: | 0.003 Lux |
Aantal cameras: | 1 |
Geïntegreerde geheugenkaartlezer: | Ja |
Compatibele geheugenkaarten: | SD, SDHC, SDXC |
Ingebouwde HDD: | Nee |
Zoomcapaciteit: | Ja |
Microfoon, line-in ingang: | Ja |
Aantal Ethernet LAN (RJ-45)-poorten: | 1 |
Brandpuntbereik: | 4.7 - 94 mm |
Vermogensverbruik (max): | 9.9 W |
Certificering: | EN55032 Class B, FCC part15 subpart B Class B, ICES-003 Class B, VCCI Class B, RCM AS/NZS EN55032 Class B, CNS13438 Class B, KN22 Class B, EN55024, KN24, EN50581, IEC/UL/EN60950-1 |
Volledige HD: | Ja |
Omvang optische sensor: | 1/3 " |
Beeldstabilisator: | Ja |
Aansluiting voor netstroomadapter: | Ja |
Type beeldsensor: | CMOS |
Digitale zoom: | 40 x |
Optische zoom: | 20 x |
Camera sluitertijd: | 1 - 1/6000 s |
Witbalans: | Auto, Daylight, Fluorescent, Halogen, Manual, Mercury lamp, Sodium lamp |
Audio-ingangen: | 3.5mm |
Ondersteunde grafische resoluties: | 320 x 180,320 x 240,480 x 270,640 x 360,640 x 480 (VGA),960 x 540,1280 x 720 (HD 720),1280 x 960,1920 x 1080 (HD 1080) |
Webbrowser: | Ja |
Ruisonderdrukking: | Ja |
Bekabelingstechnologie: | 10/100Base-T(X) |
Netwerkstandaard: | IEEE 802.1x, IEEE 802.3at |
Ondersteunde beveiligingsalgoritmen: | EAP-MD5, EAP-PEAP, EAP-TLS, EAP-TTLS, IPSec, SNMP, SNMPv3, SSL/TLS |
Aantal gebruikers: | 30 gebruiker(s) |
Effectieve sensorresolutie: | - Pixels |
Maximaal 30 frames per seconde: | 30 fps |
Reset button: | Ja |
Progressive scan: | Ja |
Power over Ethernet (PoE): | Ja |
Blootstelling type: | Aperture priority AE, Auto, Manual, Shutter priority AE |
PTZ control: | Ja |
Dag/nacht modus: | Ja |
Maximum aperture number: | 3.5 |
Minimum aperture number: | 1.6 |
Pan snelheid: | 150 °/sec |
Videostreaming: | Ja |
Infrarood (IR)-afsluitingsfilter: | Ja |
Stroomverbruik (voeding via Ethernet (PoE)): | 9.2 W |
AC-ingangsspanning: | 24 V |
Stroomverbruik (typisch): | 8.6 W |
Bedrijfstemperatuur (T-T): | -10 - 50 °C |
Relatieve vochtigheid in bedrijf (V-V): | 5 - 85 procent |
Audiosysteem full duplex: | Ja |
Privézone maskeren: | Ja |
Gedragsanalyse: | Detectie van objectverwijdering |
Systeemfuncties intelligente videobewaking (IVS): | Abandoned object, Intrusion |
Kijkhoek lens, horizontaal: | 60.4 ° |
Type waarschuwingsnotificatie: | |
PTZ-modi: | Digitale PTZ |
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