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AENOTM Handheld Garment Steamer Operation
Manual
Model AGS0001, AGS0003
Version 1.0.6 | 21.04.2023
AENOTM Handheld Garment
Steamer Operation Manual
© ASBISc Enterprises PLC. All rights reserved Document version: 1.0.6, aeno.com
Page of 3 42
Introduction
This operation manual contains a detailed description of AENOTM Hand-held Garment
Steamer, as well as instructions for its preparation for work, operation, and
maintenance.
Copyright
Copyright © ASBISc Enterprises PLC. All rights reserved.
The AENOTM trademark belongs to the ASBIS GROUP OF COMPANIES (hereinafter
"ASBISc").
All trademarks, trade names, logos and other symbols mentioned herein are the
property of their respective owners.
The material presented under the name AENOTM and contained in this manual is
protected by international and local laws, including copyright and other related rights
laws.
Any references to names of other companies, brands and equipment in this
document are for the sole purpose of explanation and description of the devices and
do not violate anyone's intellectual property rights.
Any reproduction, copying, publication, further distribution or public display of
materials presented herein (in whole or in part) is only permitted after appropriate
written permission from the copyright holder.
Any unauthorized use of this manual materials may subject the user to civil liability
and criminal prosecution under applicable law.
Responsibility and technical support
This document was prepared in accordance with all necessary requirements and
contains detailed information on the operation of the device, which is valid at the date
of the device's issue.
This Installation and Operation Manual and the Quick Start Guide are an integral part
of the device and should always be available to the user as reference documentation.
ASBISc reserves the right to modify the device and to make additions and changes to
this document without prior notice to users and shall not be liable for possible
AENOTM Handheld Garment
Steamer Operation Manual
Document version: 1.0.6, aeno.com © ASBISc Enterprises PLC. All rights reserved
Page of 4 42
negative consequences resulting from the use of an outdated version of the
document, nor for any possible technical or typographical errors, omissions, or
incidental or consequential damages that may result from the transmission of this
document or the use of the device.
In the event of discrepancies in the language versions of the document, the Russian
version of this manual shall take precedence.
ASBISc does not guarantee with respect to the material herein, including but not
limited to merchantability and suitability for a particular purpose.
If you have any technical questions, please contact your local ASBISc representative
or Technical Support department at aeno.com. The most common problems
encountered are described in the section 7, "Troubleshooting" of this document.
You can download the latest version of this manual at aeno.com/documents.
User information, including personal data, is protected from unauthorized access and
disclosure in accordance with GDPR requirements. You can read the Privacy Policy at
aeno.com/privacy-policy.
AENOTM Handheld Garment
Steamer Operation Manual
© ASBISc Enterprises PLC. All rights reserved Document version: 1.0.6, aeno.com
Page of 5 42
Standards compliance
The device is CE certified and meets the requirements of the following
European Union directives:
• Electromagnetic Compatibility Directive 2014/30/EU;
• Low Voltage Directive 2014/35/EU;
• Directive 2009/125/EU on ecodesign requirements
• for energy-related products;
• Regulation 1275/2008/EU on standby and non-operating power
consumption;
• Regulation 801/2013/EU on the ecodesign of energy-using products.
The device has passed all assessment procedures established in the
technical regulations of the Customs Union and complies with the
standards of the Customs Union's member states.
National Mark of Conformity of Ukraine, indicating that the device
meets all required technical regulations.
The symbol of the crossed-out trash can is used to mark electrical and
electronic equipment and indicates its separate collection.
The symbol is given in accordance with the Waste Electrical and Electronic
Equipment (WEEE) * Directive 2012/19/EU and indicates that this
equipment requires separate collection at the end of its life and must be
disposed of separately from unsorted municipal waste.
To protect the environment and human health, dispose of used electrical
and electronic equipment according to approved safe disposal guidelines.
AE
AM
BG
CN
CZ
DE
EE
ES
FR
GB
GE
GR
HR
HU
IT
KZ
LT
LV
NL
PL
PT
RO
RS
EN
SK
UA
UZ
* See Section 8 "Glossary" for an explanation.
AENOTM Handheld Garment
Steamer Operation Manual
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Limitations and warnings
Please read the information in this section of the document carefully before you start
installing and operating the device.
WARNING!
The warnings, precautions and instructions in this document may not contain
all possible hazards. Common sense should be taken into account when using
the device.
Warning symbols and signs
Class I protection against electric shock. The symbol means that the device
must be individually connected to a special socket with a ground contact
Hot steam. Danger of burns from contact with hot steam and/or heating
elements of the device
The device's packaging is recyclable and partially or completely made from
recycled raw materials
The packaging of the device can be disposed of along with household
waste
Safe use rules
The device is intended for use by persons over 18 years of age.
Persons with disabilities who attained 18 years of age, understand the nature of their
actions and are physically capable of operating the device in accordance with this user
manual may use the device only under the supervision of a person responsible for
their safety.
AENOTM Handheld Garment
Steamer Operation Manual
© ASBISc Enterprises PLC. All rights reserved Document version: 1.0.6, aeno.com
Page of 7 42
ATTENTION!
Failure to follow the operating instructions in this manual may result in personal
injury or property damage. ASBIS shall not be held liable for any damages
resulting from failure to observe the device operating instructions.
1. The device is designed for use in the home, offices and other similar
environments. Do not use it for industrial purposes.
2. The device must be out of reach of children and animals.
3. Do not leave the device near open flames, hot surfaces, or heating appliances.
4. Before connecting the device to the power source, check that the rated voltage
indicated in the technical documentation corresponds to the electrical voltage
of the socket.
5. Connect the power cord to a grounded socket and disconnect only with dry
hands. Do not use an extension cord.
6. Fill the tank with clean, distilled water only, without the use of detergents.
7. Before turning the device on, make sure that the water tank is correctly
installed and its hole is sealed with the plug.
8. Do not remove the water tank during operation. Do not turn on the steamer if
the water tank is empty. This can cause damage to the devi ce.
9. During operation, the surface of the steaming head can get very hot. Handle
the device carefully to avoid burns. Do not touch the steaming head during
operation and for about an hour after use, until it has cooled down completely.
Make sure that children or animals do not touch the hot steaming head.
10. Do not lean the hot steaming head against furniture or other interior elements
to avoid damaging them.
11. Before using the device, make sure that the fabric to be flattened is resistant to
high steam temperatures (at least 160 °C). Check the care information on the
label.
12. Never steam clothes on yourself, other people or animals.
13. The device is designed for use on fabric. Do not use the device on other surfaces
such as glass, metal, or wood.
14. Never point the steam jet at people, animals, plants, electrical appliances,
explosive, corrosive or toxic substances.
15. Place the power cord so that it cannot be accidentally stepped on or stumbled
through.
16. Do not place the power cord on anything with a sharp edge and do not place
anything on top of the cord.
17. Make sure that the power cord does not hang over the edge of furniture or
touch surfaces that can damage the insulation.
18. Do not wrap the power cord around the device.
AENOTM Handheld Garment
Steamer Operation Manual
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19. If the power cord is damaged, first de-energize the socket, then unplug the
device. The power cord should only be replaced by a service technician.
20. Always remove the plug from the socket after use or before cleaning the device.
21. Allow the device to cool completely (may take up to 1 hour) before cleaning or
storing it.
22. Do not use strong chemicals or abrasive materials to clean the device.
23. Use only nozzles or replacement parts recommended or supplied by ASBISc for
this model.
24. If the device has fallen into the water, do not touch it under any circumstances
and unplug it immediately.
25. Never use a device that has been in water. Have it checked by an authorized
service center.
26. If you notice a malfunction, stop using the device immediately and contact the
service center.
27. The device and its components should only be repaired by a service center
technician. Never try to repair the device yourself.
28. Do not make any modifications to the device or accessories.
AENOTM Handheld Garment
Steamer Operation Manual
© ASBISc Enterprises PLC. All rights reserved Document version: 1.0.6, aeno.com
Page of 9 42
Contents
Introduction .......................................................................................................................................................................... 3
Copyright ................................................................................................................................................................................ 3
Responsibility and technical support ................................................................................................................ 3
Standards compliance .................................................................................................................................................. 5
Limitations and warnings ........................................................................................................................................... 6
Contents .................................................................................................................................................................................. 9
1 General description and specifications ........................................................................................................ 11
1.1 Purpose of the device ....................................................................................................................................... 11
1.2 Technical specifications .................................................................................................................................13
1.3 Scope of supply ....................................................................................................................................................15
1.4 Packaging and labelling ............................................................................................................................... 16
1.5 Device control panel ........................................................................................................................................ 16
2 Preparing for work and operation .................................................................................................................. 18
2.1 Preparing textiles for steaming ............................................................................................................... 18
2.2 Preparing the steamer for operation ................................................................................................ 20
2.3 Operating the device .................................................................................................................................... 26
2.4 Auto standby function ................................................................................................................................. 28
2.5 Auto shutdown function in case of overheating ...................................................................... 29
2.6 Self-cleaning function .................................................................................................................................. 30
3 Maintenance ...................................................................................................................................................................31
3.1 Cleaning the device case ..............................................................................................................................32
3.2 Cleaning accessories and components ............................................................................................33
4 Warranty obligations .............................................................................................................................................. 34
4.1 AENO service centers .................................................................................................................................... 34
4.2 Warranty service procedure .....................................................................................................................35
4.3 Limitation of liability .......................................................................................................................................35
5 Storage, transportation and disposal .......................................................................................................... 37
6 Other information ..................................................................................................................................................... 38
7 Troubleshooting ......................................................................................................................................................... 39
8 Glossary ............................................................................................................................................................................. 40
Figures and tables
Figure 1 Appearance of the device –.................................................................................................................. 11
Figure 2 Device elements –..................................................................................................................................... 12
Figure 3 Scope of supply * –.................................................................................................................................... 15
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Steamer Operation Manual
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Figure 4 Device control panel –........................................................................................................................... 16
Figure 5 No steaming symbol on the product label –......................................................................... 18
Figure 6 Horizontal and vertical steaming –............................................................................................... 19
Figure 7 Removing the tank –.............................................................................................................................. 20
Figure 8 Tank silicone plug in "open" position –...................................................................................... 21
Figure 9 MAX mark on the measuring cup –............................................................................................. 21
Figure 10 Filling the tank –...................................................................................................................................... 22
Figure 11 Tank installation –.................................................................................................................................... 22
Figure 12 Tank lugs and slots on the device –........................................................................................... 23
Figure 13 Nozzle on the steaming head of the device –.................................................................... 24
Figure 14 Pressing the ON/OFF button –..................................................................................................... 25
Figure 15 Pressing the steam button –.......................................................................................................... 26
Figure 16 Removable brush for the nozzle –.............................................................................................. 28
Figure 17 Device control panel in standby mode –............................................................................... 29
Figure 18 Cleaning the device case –............................................................................................................... 32
Figure 19 Cleaning the water tank and accessories –......................................................................... 33
Table 1 Specifications –................................................................................................................................................ 13
Table 2 Scope of supply –.......................................................................................................................................... 15
Table 3 Buttons and indicators of the device control panel –........................................................ 17
Table 4 Operating mode selection –................................................................................................................ 27
Table 5 Typical problems and solutions –.................................................................................................... 39
AENOTM Handheld Garment
Steamer Operation Manual
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1 General description and specifications
1.1 Purpose of the device
The AENOTM Handheld Garment Steamer is designed to remove creases and
irregularities in fabric with a powerful stream of steam. It is a portable device that can
be used to quickly iron clothes, curtains, coats, bedspreads and other textiles *. After
steaming, the fibers of the fabric are flattened and become more voluminous. This has
a positive effect on the texture of the fabric, helping to preserve the original
appearance of the product.
Figure 1 Appearance of the device –
* Some types of fabrics are sensitive to high temperature steam. Be sure to check the care instructions
on the product label before using the device.
AENOTM Handheld Garment
Steamer Operation Manual
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Page 12 of 42
Figure 2 Device elements–
Device elements (see figure 2):
1
– knurled handle
2
– removable water tank
3
– steaming head
4
– control panel
5
– power cord with movable attachment
Description of the elements 6 10 is given in section 1.5 "Device control panel". –
AENOTM Handheld Garment
Steamer Operation Manual
© ASBISc Enterprises PLC. All rights reserved Document version: 1.0.6, aeno.com
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1.2 Technical specifications
Table 1 Specifications–
Parameter
Value
Model
AGS0001 (grey)
AGS0003 (black)
Control
Manual
Nominal device
parameters
Input voltage: 220 240 V (AC) –
Input frequency: 50/60 Hz
Input power: 1500.0 W (0.5 W max in standby mode)
Water tank
Removable, 0.25 l
Noise level during
operation
Up to 65 dB (at 30 cm)
Steam temperature
Up to 160 °C
Preparation time
35 s
Operating modes (steam
supply)
Minimum: steam supply 15 ± 5 g/min
Medium: steam supply 22 ± 5 g/min
Maximum: steam supply 27 ± 5 g/min
Steam pressure
Up to 1 bar
Operating time with a full
tank
9 16 min, depending on operating mode –
Options for use
Vertical, horizontal steaming
Additional features
Automatic switchover to standby mode
Movable power cord hinge (prevents cable twisting and
tangling)
Splash and leakage protection
Overheating protection
Materials
PP plastic
Size (L×W×H)
128×293×201 mm
Weight
Net: 0.95 kg
Gross: 1.65 kg
Power cord
1.9 m
Operating conditions
Temperature: +1…+40 °C
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Steamer Operation Manual
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Parameter
Value
Relative humidity: 45 65 % (non-condensing) –
Storage conditions
Temperature: −10…+40 °C
Relative humidity: 45 65 % (non-condensing) –
Service life
2 years
Warranty period
2 years
Certificates
CE, EAC, UA.TR
AENOTM Handheld Garment
Steamer Operation Manual
© ASBISc Enterprises PLC. All rights reserved Document version: 1.0.6, aeno.com
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1.3 Scope of supply
Figure 3 Scope of supply * –
The following items are included with the AENOTM Handheld Garment Steamer (see
Table 2).
Table 2 Scope of supply–
Figure
Name
Quantity
1, 2
AENOTM garment steamer with water tank
1 pc.
3, 4
Nozzle with removable brush
1 pc.
5
Measuring cup
1 pc.
6
Quick start guide
1 pc.
7
Warranty card
1 pc.
* The images of accessories are for illustrative purposes only.
AENOTM Handheld Garment
Steamer Operation Manual
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1.4 Packaging and labelling
The AENOTM Handheld Garment Steamer comes in individual cardboard packaging
sized 155×245×330 mm, containing the full name, markings and main technical
specifications of the device, as well as the date of manufacture and the manufacturer's
details.
1.5 Device control panel
Figure 4 Device control panel –
The control panel of the AENOTM Handheld Garment Steamer has three (3) buttons for
operating the device, a standby indicator, and an operating mode indicator.
AENOTM Handheld Garment
Steamer Operation Manual
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Table 3 Buttons and indicators of the device control panel–
No.
Symbol
Colour
Status
Description
Standby indicator
7
off
The device is not connected to
the mains or is not turned on
blue
flashing
The device is connected to the
mains but not turned on and is
in standby mode
blue
glowing
The device is connected to the
mains and turned on
blue
slowly flashing
(once per second)
The device warns you of the
need for self-cleaning
Operating mode indicator
8
red
flashing
The device is connected to the
mains and turned on, it is
heating up
red
glowing
Heating process completed,
steam supply available
Buttons
6
ON/OFF
Device ON/OFF button
9
Operating mode switch button
10
Steam on/off button
NOTE
Do not force the buttons as this may damage the device control panel.
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Steamer Operation Manual
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2 Preparing for work and operation
2.1 Preparing textiles for steaming
Before using the steamer on fabric, check the manufacturer's recommendations on
the product label.
Figure 5 No steaming symbol on the product label –
Fabrics not to be steamed are marked with the symbols shown or with symbols
similar in meaning.
As a rule, such symbols are placed on the labels of products made of fur, wool, or pure
polyester. Stiffly shaped garments, such as hats, can also change shape after
steaming.
Make sure there is nothing in the pockets of your clothes. Unfold the cuffs, if any.
ATTENTION!
When connecting, operating and storing the AENOTM Handheld Garment
Steamer, follow the safe use of the device (see "Limitations and warnings").
AENOTM Handheld Garment
Steamer Operation Manual
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Place the garment vertically (on a hanger) or onto a horizontal surface that is resistant
to high temperature steam (at least 160 °C). Make sure that the steam jet will not touch
other fabrics or interior parts that could be damaged by steaming.
Figure 6 Horizontal and vertical steaming –
Vertical steaming of garments on the hanger avoids excessive moisture in the fabric
due to the free space around it.
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Steamer Operation Manual
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2.2 Preparing the steamer for operation
Before you start, carefully open the packaging and remove the device and accessories.
Wipe the case with a slightly damp cloth dampened with water and wipe it dry.
Remove the water tank by pulling it on the wide part as shown in the figure below.
Figure 7 Removing the tank –
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Steamer Operation Manual
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Open the silicone plug of the tank opening.
Figure 8 Tank silicone plug in "open" position –
Fill the measuring cup with distilled water, not exceeding the MAX mark.
ATTENTION!
Use only distilled water. Lime scale that forms inside the device when using
tap water can cause damage to the product.
Figure 9 MAX mark on the measuring cup –
Carefully pour the water from the measuring cup into the steamer tank.
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Steamer Operation Manual
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Figure Filling the tank 10 –
Seal the opening in the tank tightly with the silicone plug. Insert the water tank into
the steamer.
Figure Tank installation 11 –
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Steamer Operation Manual
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The two upper lugs on the tank will fit into the slots of the steamer body. When a b
properly installed, a click can be heard.
Figure Tank lugs and slots on the device 12 –
Make sure that the tank is securely in place and will not fall out if the steamer is turned
horizontally with the tank facing downward.
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Steamer Operation Manual
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If necessary, attach a brush attachment to the steaming head.
Figure Nozzle on the steaming head of the device 13 –
Prepare clothing or other textiles to be steamed by following the instructions in
paragraph 2.1 "Preparing textiles for steaming".
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Steamer Operation Manual
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Insert the plug of the power cord into the socket. Press the ON/OFF button (6). The
blue standby indicator (7) will light up. The red operating mode indicator (8) will start
flashing.
Figure Pressing the ON/OFF button14 –
Wait about 35 seconds until steam production starts. The steamer must be in an
upright position. When the red operating mode indicator (8) starts to glow
continuously, it means that the device has heated up sufficiently.
Point the steaming head away from the garment and let the first steam jet out. To do
this, press the steam button (10). You will hear the water tank pump crackling and
after 2 3 seconds the steam will start to flow. –This procedure will remove any dirt or
odors that may have built up in the steamer during its manufacture or prolonged
storage.
Press the steam button (10) again to stop the flow. The device is now ready to work.
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Steamer Operation Manual
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NOTE
Before connecting the device to the mains make sure that the rated voltage
indicated in the technical documentation corresponds to the electrical voltage
of the socket.
2.3 Operating the device
The AENOTM steamer is equipped with a splash and leakage protection during
operation. This allows you to hold the device both horizontally and vertically when
steaming.
Start using the device on the seamy side of the garment:
1. Point the steaming head at the garment and press the steam button (10). There
is no need to keep the button pressed all the time during steaming.
Figure Pressing the steam button 15 –
2. Do not point the steam jet at the same area of the fabric for too long to avoid
damaging it.
3. For effective smoothing, the fabric can be slightly stretched, holding it in a place
inaccessible to the steam jet, so as not to get scalded.
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Steamer Operation Manual
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4. When you have finished steaming the product, press the steam button (10)
again (see fig. 15). The steam supply will stop. Place the steamer vertically on a
flat, horizontal surface, prepare it for steaming, and steam the next textile.
5. When you have finished steaming all your items, press and hold the ON/OFF
button (6) for 3 seconds (see fig. 14) to turn off the device. When the blue
standby light (7) (see fig. 14) goes out, unplug the device from the mains.
When the device is turned on, the operating mode is set to minimum steam supply –
"Minimal". If necessary, increase the steam supply using the operating mode switch
button . To select the best mode for your product, use Table 4, "Operating mode
selection".
Table 4 Operating mode selection –
Device
operating
modes
State of the control
panel indicators
Application objects
Minimum
operating mode
Delicate fabrics / light pleats
Medium
operating mode
Everyday things in cotton,
polyester / medium pleats
Maximum
operating mode
Dense fabrics / deep pleats
The device can continuously generate steam until it has used up all the water in the
tank. This amounts to about 9 16 minutes, depending on the operating mode. If the –
water in the tank runs out, turn off the device by holding the "ON/OFF" button (6) for
3 seconds (see fig. 14). Wait until the steaming head has cooled down, remove the tank
and add water to it according to point 2.2 "Preparing the steamer for operation".
You can touch dense natural fabrics, such as denim, with the steaming head. When
using the device on delicate or synthetic fabrics, keep it 1 2 cm away from the surface –
of the fabric, as the steaming head gets very hot.
When steaming dense and heavy fabrics, it is recommended to use the brush nozzle.
The brush nozzle can also be used to clean textiles from hair, lint, wool and dust.
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Steamer Operation Manual
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Figure Removable brush for the nozzle 16 –
For ironing pleats on pants, the nozzle can be used without the brush. To remove the
brush from the nozzle, slide it toward the open edge of the slot. To put the brush back
in place, insert it in the slot and slide it to the opposite side.
After use, clean the device and accessories according to paragraph 3 "Maintenance".
2.4 Auto standby function
The device is equipped with non-use protection after 15 minutes of inactivity the –
steamer goes into standby mode.
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The blue standby indicator (7) flashes in standby mode. The steaming head of the
device starts to cool down.
Figure Device control panel in standby mode 17 –
To exit standby mode, press the ON/OFF button again (6).
2.5 Auto shutdown function in case of overheating
The steamer is equipped with an automatic overheat shutoff function. If the
temperature of the device rises above a certain value, the automatic shutdown is
triggered, all indicators go out, and the steamer stops working. Unplug the device and
wait for the steaming head to cool down. After that you can continue to use the
steamer according to point 2.3 "Operating the device".
Availability of this function makes working with the device safer.
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2.6 Self-cleaning function
Every 5 hours of operation it is recommended to use the device self-cleaning function.
The device warns you to start the self-cleaning mode by flashing slowly (once per
second) the standby light (7) when the steamer is plugged to the socket.
Fill the tank and place the device close to the water container. Press and hold down
the operating mode switch button (9) and the steam button (10) simultaneously for 5
seconds. The device will start to operate in self-cleaning mode.
The red operating mode indicator (8) will flash rapidly. The device will operate at
maximum heating and pumping water from the tank for 1 minute. The water from
the device should drain into a prepared container.
After 1 minute of self-cleaning, the operating mode indicator (8) will continue to flash
rapidly. The tank pump stops working and the heating element dries the device from
the inside for 20 seconds. When the cleaning and drying mode is complete, the device
will go into standby mode. Then turn off the device by pressing and holding the
ON/OFF button and clean the device according to paragraph 3 "Maintenance".
If you do not want to run the device self-cleaning, simply press and hold the steam
button (10) for 5 seconds to cancel the warning. After 5 hours of operation, the device
will repeat the self-cleaning warning.
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Steamer Operation Manual
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3 Maintenance
ATTENTION!
Make sure the device is turned off, unplugged, and completely cooled down
before performing maintenance. Do not perform maintenance if the device
has not cooled down.
To maintain optimum condition and stable operation of the device, it is
recommended to perform the following actions:
• clean the device case if there is any pollution;
• clean the water tank and measuring cup after each use of the device;
• clean the brush nozzle after each use.
ATTENTION!
Do not use harsh chemicals, abrasive pastes, polishes or detergents that contain
acids or solvents, or metal sponges, which can damage the coating.
Remove the tank and drain the remaining water from it.
Next, proceed to cleaning the device case, accessories and components.
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Steamer Operation Manual
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Page of 32 42
3.1 Cleaning the device case
Use a damp cloth to wipe off dirt and dust on the device case. If heavily soiled, wipe
the case with a damp cloth and a few drops of neutral detergent *. Then wipe it dry.
Figure Cleaning the device case 18 –
ATTENTION!
The device be washed under running water or immersed in water. may not
* According to publicly available information, detergents with a pH value of 5 to 8 are neutral.
AENOTM Handheld Garment
Steamer Operation Manual
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3.2 Cleaning accessories and components
To clean the measuring cup, brush nozzle and water tank, rinse them under running
water and wipe them dry.
Figure Cleaning the water tank and accessories 19 –
Leave the tank with the silicone plug open in a warm, dry place for 1 2 hours to allow –
any residual moisture from inside the tank to evaporate.
AENOTM Handheld Garment
Steamer Operation Manual
Document version: 1.0.6, aeno.com © ASBISc Enterprises PLC. All rights reserved
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4 Warranty obligations
The service life of the device is two (2) years. The manufacturer's warranty for this
product is two (2) years from the date of retail sale. The manufacturer's warranty on
accessories is two (2) years from the date of retail sale.
You may have other rights under the laws of your country that govern the sale of
consumer goods. This limited warranty does not affect such rights.
The manufacturer guarantees proper functioning of all materials, components and
assembly of AENOTM products provided that the rules of operation set out in the "User
Manual" of the device are followed during the warranty period.
For warranty replacement, the device must be returned to the retailer, along with the
receipt verifying the purchase.
The following are not considered defects:
• the smell of new plastic or rubber during the first days of operation;
• change of colour shade, gloss of equipment parts during operation;
• noises (not exceeding the sanitary norms) related to the operating principles of
the individual components of the product, namely:
o fans;
o water valves;
o electrical relays;
o electric motors;
o belts;
o compressors;
• noises caused by natural wear and tear (ageing) of materials, namely:
o crackling during heating/cooling;
o creaks;
o slight tapping noise in the moving mechanisms;
• need to replace consumables and wear parts that have become unusable as a
result of their natural wear and tear.
4.1 AENO service centers
For a list of cities where the manufacturer's service is available, visit aeno.com.
AENOTM Handheld Garment
Steamer Operation Manual
© ASBISc Enterprises PLC. All rights reserved Document version: 1.0.6, aeno.com
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4.2 Warranty service procedure
If you discover a suspected fault or defect in the device, you should contact an
authorized service centre before the warranty period expires and provide the
following information:
1. A device with an alleged fault or defect.
2. Original document confirming the purchase.
In the absence of an authorized service center, the customer should contact the store
where the device was purchased.
Warranty service is not available for:
• adjustment, cleaning and other care of the product as specified in this user
manual;
• replacement of consumables (batteries, filters, light bulbs, dust bags, etc.) as
specified in this document.
4.3 Limitation of liability
Products with manufacturing defects are subject to warranty service during the
warranty period. In this case, the warranty period is extended by the duration of the
repair.
AENOTM products are not eligible for free warranty service if the following damages or
defects are found:
• damage caused by force majeure, accidents, negligence, intentional or careless
actions (omissions) of the buyer or third parties;
• damage caused by the effects of other objects, including but not limited to
exposure to moisture, dampness, extreme temperatures, or environmental
conditions (or if they change drastically), corrosion, oxidation, ingress of food or
liquid and exposure to chemicals, animals, insects, and their products of vital
activity;
• if the device (accessories, components) has been opened (the seals are broken),
altered or repaired by anyone other than an authorized service centre, or with
unauthorized replacement parts;
• defects or damage caused by improper use, misuse, including use contrary to
the operating instructions;
• defects caused by normal wear and tear, including bags, cases, battery packs,
or user manuals;
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Steamer Operation Manual
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• if the serial number (factory stickers), manufacturing date or model name on
the device have been removed, erased, damaged, altered or is illegible in any
way;
• in case of violation of the rules and conditions of operation, as well as the
installation of the device, set forth in the operating manual;
• cracks and scratches as well as other defects resulting from transportation,
operation by the purchaser or negligent handling on his part;
• mechanical damage that occured after the device was handed to the user,
including the damage caused by sharp objects, bending, compressing,
dropping, etc;
• damage caused by nonconformity with the standards of power supply,
telecommunication and cable networks or similar external factors.
This limited warranty is the exclusive and sole warranty provided and is in lieu of all
other express and implied warranties. The manufacturer makes no warranty, either
express or implied, beyond the description contained herein, including an implied
warranty of merchantability and fitness for a particular purpose. It remains at the
discretion of the purchaser to use a faulty, defective and unacceptable device. The
manufacturer shall not be liable for damages to other property due to any defects in
the device, loss of use of the device, loss of time, or for any special, incidental, indirect
or consequential damages, punitive damages and losses, including but not limited to
commercial damages, loss of profits, loss of profits, loss of confidential or other
information, losses due to business or operational interruption due to the device
being found to be defective, malfunctioned or inappropriate for use.
NOTE
The manufacturer does not produce equipment for the sphere of "vital tasks".
Devices for "vital tasks" include life support systems, medical equipment,
medical devices used for implantation, commercial transportation, nuclear
equipment or systems, and any other applications where equipment failure
could result in injury or death of a person, or damage to property.
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Steamer Operation Manual
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5 Storage, transportation and disposal
The product can be transported at any distance by any type of transport that ensures
the safety of the device, in accordance with the rules of cargo transportation operating
on a particular type of transport. Do not allow water to get on the packaging and/or
the product.
Before storing the device, be sure to clean it and allow it to dry completely. Store the
device in a dry, closed room, out of the reach of children and away from heating
devices, excluding direct sunlight and moisture. The device must be placed in its
original packaging for long periods of storage. If these requirements are not met,
ASBIS does not guarantee that the device retains its declared parameters due to
possible degradation of its components, accumulation of dust, moisture or negative
effects of other factors.
In accordance with the Waste Electrical and Electronic Equipment (WEEE)
regulations, all electrical and electronic products must be collected separately at the
end of their service life and cannot be disposed of together with unsorted municipal
waste.
Parts of unusable devices must be separated and sorted by material type. Proper
collection, recycling and disposal of these devices will help avoid potential
environmental and health impacts from the harmful substances they contain.
The device must be taken to a local recycling center for disposal. Disposal is carried
out in accordance with the applicable laws and regulations of the relevant country.
For more information on the recycling of this device, contact your municipal waste
disposal service.
If the user cannot take the device to a specialised collection and recycling facility, it
can also be handed over to a hardware and building supply shop, the local
department of the governmental emergency management agency, or a similar
institution. Do not dispose of the device together with unsorted municipal waste, as
this would be harmful to the environment.
AENOTM Handheld Garment
Steamer Operation Manual
Document version: 1.0.6, aeno.com © ASBISc Enterprises PLC. All rights reserved
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6 Other information
Manufacturer details
Name
ASBISc Enterprises PLC
Address
Iapetou, 1, Agios Athanasios, 4101, Limassol, Cyprus
Contact details
Tel.: +357-25857000, asbis.com
Importer details
Name
ASBISc Enterprises PLC
Address
Iapetou, 1, Agios Athanasios, 4101, Limassol, Cyprus
Contact info
Tel.: +357-25857000, asbis.com
For information about warranty and claims organizations, visit aeno.com, section
"Service & Warranty".
Information about obtained certificates and declarations of
conformity
Directives,
certificates
and
regulations
Declaration of Conformity to Directives 2014/30/EU, 2014/35/EU,
2009/125/EU of 5 November 2021.
Declaration of Conformity to Regulation 1275/2008/EU of 5
November 2021.
Declaration of Conformity to Regulation 801/2013/EU of 5 November
2021.
Declaration of Conformity to RoHS Regulation 2011/65/EU of 5
November 2021.
Declaration of Conformity to DSTU EN 60335-1:2017 (EN 60335-1:2012;
A11:2014; AC:2014; A13:2017, IDT; IEC 60335-1:2010, MOD) of 9 November
2021.
Declaration of Conformity DSTU EN 60335-2-85:2015/Amendment to
No.1:2015 (EN 60335-2-85:2003/A1:2008, IDT) of 9 November 2021.
Declaration of Conformity to DSTU EN 62233:2008 of 9 November 2021.
Certificate No. EAEU C-RU CY.HA46.Ð’.03118/22 of 16 March 2022.
AENOTM Handheld Garment
Steamer Operation Manual
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Page of 39 42
7 Troubleshooting
Table 5 shows typical problems that occur when connecting and configuring the
device, and possible ways to fix them
Table 5 Typical problems and solutions –
No.
Problem
Possible causes
Solution
1
The steamer
does not heat up
The device is not
connected to the
mains or is not
turned on.
Make sure that the device is
turned on, the plug is connected
to the socket, and the socket is in
good condition. Make sure you
have pressed the ON/OFF button.
2
The steamer
does not produce
steam
No water in the tank
Unplug the device and fill the
tank with water
The tank is
incorrectly installed
Install the water tank according
to paragraph 2.2
3
Water drips from
the steaming
head or runs out
of the tank
The steamer is not
heated to the
desired temperature
Wait (about 35 seconds) for the
red operating mode indicator (8)
to glow continuously. Up to this
moment, the steamer should be
in upright position
Silicone plug of
water tank is not
properly sealed
Remove the tank, close the plug
tightly and reinstall the tank
according to paragraph 2.2
ATTENTION!
If none of the possible solutions solves the problem, contact your supplier or
service centre. Please do not disassemble or attempt to repair the device on
your own.
AENOTM Handheld Garment
Steamer Operation Manual
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8 Glossary
Class I
Class of electrical safety in which electric shock protection is
provided by basic insulation and the connection of exposed
conductive parts accessible to contact with the protective
conductor of the fixed wiring. The device must be connected to
a special socket with a grounding contact
PP plastic
Polypropylene, food grade plastic High strength and heat
resistance, safe in contact with all food products
WEEE
Waste Electrical and Electronic Equipment means used
electrical or electronic equipment, including all components,
subassemblies, consumables that are part of the equipment at
the time it is taken out of service (including supplied batteries /
rechargeable batteries (if any), components containing
mercury, etc.)
Product specificaties
Merk: | AENO |
Categorie: | Stoomreiniger |
Model: | GS3 |
Kleur van het product: | Zwart |
Gewicht: | 940 g |
Breedte: | 293 mm |
Diepte: | 128 mm |
Hoogte: | 201 mm |
Snoerlengte: | 1.9 m |
Vermogen: | 1500 W |
Capaciteit watertank: | 0.25 l |
Automatisch uitschakelen: | Ja |
Indicatielampje: | Ja |
Soort apparaat: | Handkledingstomer |
Oververhittingsbeveiliging: | Ja |
Maatbeker: | Ja |
Continu stoom uitvoering: | 35 g/min |
Afneembare watertank: | Ja |
Verticale stoomfunctie: | Ja |
Opwarmtijd: | 0.58 min |
Verticale & horizontale stoomfunctie: | Ja |
Variabele stoom: | Ja |
Droogkookbeveiliging: | Ja |
Inclusief kwast: | Ja |
Heb je hulp nodig?
Als je hulp nodig hebt met AENO GS3 stel dan hieronder een vraag en andere gebruikers zullen je antwoorden
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