Oki C9800GA MFP Handleiding
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USER’S GUIDE
C9800 MFP/C9800 GA MFP
C9800
C9000
C9800 MFP User’s Guide> 2
P
REFACE
Every effort has been made to ensure that the information in this document is
complete, accurate, and up-to-date. OKI Printing Solutions assumes no
responsibility for the results of errors beyond its control. OKI Printing Solutions also
cannot guarantee that changes in software and equipment made by other
manufacturers and referred to in this guide will not affect the applicability of the
information in it. Mention of software products manufactured by other companies
does not necessarily constitute endorsement by OKI Printing Solutions.
While all reasonable efforts have been made to make this document as accurate and
helpful as possible, we make no warranty of any kind, expressed or implied, as to
the accuracy or completeness of the information contained herein.
The most up-to-date drivers and manuals are available from the Oki web site:
http://www.okiprintingsolutions.com
Copyright © 2005 OKI Printing Solutions
Oki, OKI Printing Solutions and Microline are registered trademarks of Oki Electric
Industry Company, Ltd.
ENERGY STAR is a trademark of the United States Environmental Protection Agency.
Microsoft, MS-DOS and Windows are registered trademarks of Microsoft
Corporation.
Other product names and brand names are registered trademarks or trademarks of
their proprietors.
As an ENERGY STAR Program Participant, the manufacturer has
determined that this product meets the ENERGY STAR guidelines
for energy efficiency.
This product complies with the requirements of the Council
Directives 89/336/EEC (EMC), 73/23/EEC (LVD) and 1999/5/EC
(R&TTE), as amended where applicable, on the approximation of
the laws of the member states relating to Electromagnetic
Compatibility, Low Voltage and Radio & Telecommunications
Terminal Equipment.
This product is equipped with the following embedded RFID read/write system:
Product name : Embedded RFID Read/Write System
Model number : RX4004A
The label on the RFID unit contains the following information:
Oki Data Corporation
Model number : RX4004A
Serial number :
Complies with IDA Standards DB100707
C9800 MFP User’s Guide> 3
N
OTES
,
CAUTIONS
AND
WARNINGS
!
NOTE
A note provides additional information to supplement the main
text.
S
AFETY
WARNINGS
This product has been carefully designed to give years of safe,
reliable performance. As with all electrical equipment, however,
there are a few basic precautions that should be taken to avoid
injury or damage, therefore please be careful to read and
understand the safety warnings on the following pages before
operating the product.
CAUTION!
A caution provides additional information which, if
ignored, may result in equipment malfunction or
damage.
WARNING!
A warning provides additional information which, if
ignored, may result in a risk of personal injury.
C9800 MFP User’s Guide> 4
WARNING!
Ensure all warning and instruction labels on
this product are read, understood and followed
in order to prevent any risk of injury.
Ensure this and all other documentation is both
read carefully and retained for future
reference.
This product may be heavy. Please check the
weight of this product and take all necessary
precautions to prevent any risk of personnel
injury.
This product must be placed on a flat solid
surface strong enough to support its weight to
prevent any risk of injury.
Ensure that there is adequate ventilation all
around this product to prevent overheating and
any risk of fire.
E
C9800 MFP User’s Guide> 5
WARNING!
Keep this product away from direct heat
sources such as radiators and out of direct
sunlight to prevent any risk of overheating.
The power supply required for this product is
220 - 240 VAC, 50/60 Hz. Refer to your
product's rating label for full power rating
details. Ensure that you have a suitable power
supply before connecting the product. If in
doubt contact your dealer or check with your
local power provider.
Ensure both the product and mains power
switches are in the OFF position before
connecting the AC power cable.
This product has an earthed plug as a safety
feature and will only connect to an earthed
socket. Do not attempt to defeat the earthing
or there is a risk of fire or shock.
C9800 MFP User’s Guide> 6
WARNING!
If using an extension cable or power strip
ensure that the total current rating (amperes)
of all connected equipment is less than the
maximum rating of the extension cable, power
strip or wall outlet. Otherwise fire or shock
may occur.
If this product is already supplied with a fitted
power strip then NO additional power strip or
extension cable should be used to connect to
the mains wall outlet.
Ensure the power cable is routed so as not to
be damaged or cause a trip hazard. If the cable
becomes frayed or damaged, replace it
immediately to prevent any risk of shock.
Do not twist, constrict or knot the power cable
as this can cause overheating which may lead
to fire or electric shock.
Ensure the power socket to which this product
is connected is easily accessible at all times.
Do not connect or disconnect the power plug
with a wet hand as this may cause electric
shock.
C9800 MFP User’s Guide> 7
WARNING!
Always hold the power plug to connect/
disconnect the power cable to/from the mains
socket. Unplugging by pulling on the cable can
cause fraying and may lead to fire or electric
shock.
Use only the power cable and power strip
supplied. Using a power cable or power strip
not intended for this product may lead to fire or
electric shock.
To avoid risk of fire and electric shock, do not
use the power cable or power strip supplied
with this product for any other electrical
equipment.
If you do not connect the power cord or any
other cables only as directed in the User's
Guide, this may result in a fire.
Ensure loose clothing and hair are kept clear of
moving parts when this product is in operation
to prevent possible risk of injury.
It is recommended that this product is
switched off prior to opening any covers.
When this product's cover is open, do not touch
the fuser unit or print head as you may receive
burns. Allow them to cool before touching.
C9800 MFP User’s Guide> 8
WARNING!
If this product's casing gets extremely hot or
smoke, unusual smells or abnormal noises are
emitted from this product, there is a risk of fire.
Unplug the mains connector and contact your
dealer.
If this product has been knocked over or
damaged, there is a risk of electric shock, fire
and/or injury. Unplug the mains connector and
contact your dealer.
If any liquid (for example water) is allowed to
enter this product, there is a risk of fire. Unplug
the mains connector and contact your dealer.
Do not place containers containing liquid on
this product as electric shock, fire and/or
injuries may occur.
If any foreign objects (for example clips) are
allowed to enter this product, there is a risk of
electric shock, fire and/or injury. Unplug the
mains connector before removing the object.
Do not introduce foreign objects into the
ventilation holes or operate this product with
covers open or removed as electric shock, fire
and/or injuries may occur.
C9800 MFP User’s Guide> 9
WARNING!
Do not use an extremely flammable spray near
this product as the product contains high
temperature parts that may cause a fire.
Switch this product off before cleaning to
prevent any risk of injury. Clean using a damp
cloth. Do not use liquid or aerosol cleaners.
Do not carry out any operations on this product
that are not specified in the User's Guide. This
may result in electric shock, fire and/or injury.
Do not touch the battery if one is fitted to the
product. There is a risk of explosion if the
battery is replaced by an incorrect type. The
product battery should not require replacement
during the life of the printer.
After installing additional memory, hard disk
drive or any other internally fitted option, any
covers removed or doors opened must be
closed or replaced and secured to prevent any
risk of fire or electric shock.
C9800 MFP User’s Guide> 10
WARNING!
If items such as scanners or finishers are fitted,
please exercise care when moving these items
so as to avoid risk of entrapment or personnel
injury.
If this product is installed on a cabinet or high
capacity feeder, ensure wheel locks are applied
once it is placed in final position for use, to
prevent risk of movement or injury.
Take care with toner powder. If swallowed,
induce vomiting and seek medical attention.
Never attempt to induce vomiting if person is
unconscious.
Take care with toner powder. If inhaled, move
the person to an open area for fresh air. Seek
medical attention.
Take care with toner powder. If it gets into the
eyes, flush with large amounts of water for at
least 15 minutes keeping eyelids open. Seek
medical attention.
Take care with toner powder. Spillages should
be treated with cold water and soap to help
reduce risk of staining skin or clothing.
C9800 MFP User’s Guide> 11
WARNING!
Do not throw toner cartridges or image drum
cartridges into a fire as you may receive burns
from a dust explosion.
This product is designed to operate within the
following environmental operating conditions:
Temp: 10 to 32°C
Humidity: 20 to 80% RH
The acoustic noise level of this product is 70
dB(A) or less according to EN ISO 7779.
Imported into the EU by:
Oki Europe Ltd (Trading as OKI Printing Solutions),
Central House,
Balfour Road,
Hounslow,
Middlesex,
TW3 1HY
United Kingdom.
For all sales, support and general enquiries contact your
local distributor.
C9800 MFP User’s Guide> 12
C
ONTENTS
Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Notes, cautions and warnings! . . . . . . . . . . . . . . . . 3
Safety warnings . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
About this guide. . . . . . . . . . . . . . . . . . . . . . . . . 16
MFP overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Identifying system units . . . . . . . . . . . . . . . . . . . 19
Opening and closing the printer unit top cover. . . . 20
Identifying major components . . . . . . . . . . . . . . . 22
Software supplied. . . . . . . . . . . . . . . . . . . . . . . . 29
Printer unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Scanner unit . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Control panels . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Printer unit control panel. . . . . . . . . . . . . . . . . . . 44
Buttons and lights . . . . . . . . . . . . . . . . . . . . . . . 45
Display Panel messages . . . . . . . . . . . . . . . . . . . 46
Display Panel messages . . . . . . . . . . . . . . . . . . . 48
Using the menus . . . . . . . . . . . . . . . . . . . . . . . . 48
Scanner unit control panel. . . . . . . . . . . . . . . . . . 49
Getting started . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Turning Off/On. . . . . . . . . . . . . . . . . . . . . . . . . . 52
Checking current settings . . . . . . . . . . . . . . . . . . 55
Interfaces and connection . . . . . . . . . . . . . . . . . . 55
Using the Drivers CD . . . . . . . . . . . . . . . . . . . . . 59
Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Scanner unit operating information . . . . . . . . . . . 61
Access control . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Logging in . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Logging out . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Status monitoring . . . . . . . . . . . . . . . . . . . . . . . 63
Using the Help facility . . . . . . . . . . . . . . . . . . . . . 64
Avoiding incompatibility situations . . . . . . . . . . . . 65
Copying. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Basic Settings tab . . . . . . . . . . . . . . . . . . . . . . . 67
Details tab. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Image Quality tab . . . . . . . . . . . . . . . . . . . . . . . 71
Finishing tab . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
C9800 MFP User’s Guide> 13
Scanning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
E-mail send mode . . . . . . . . . . . . . . . . . . . . . . . 74
Network send mode – scan to FTP . . . . . . . . . . . . 85
Remote scan mode. . . . . . . . . . . . . . . . . . . . . . . 92
Mailbox send mode. . . . . . . . . . . . . . . . . . . . . . . 93
Consumables and maintenance – printer unit . . 105
Checking consumable/maintenance item
usage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .105
Replacement indications . . . . . . . . . . . . . . . . . . .105
Consumable item order information . . . . . . . . . . .106
Maintenance item order details . . . . . . . . . . . . . .106
Replacing consumables/maintenance items . . . . . .107
Cleaning the LED heads . . . . . . . . . . . . . . . . . . .107
Cleaning the paper feed rollers . . . . . . . . . . . . . .109
Cleaning the printer unit casing . . . . . . . . . . . . . .113
Emptying the punch chip box. . . . . . . . . . . . . . . .114
Maintenance – scanner unit . . . . . . . . . . . . . . . . 117
Cleaning the ADF . . . . . . . . . . . . . . . . . . . . . . . .117
Cleaning the Touch Screen Display . . . . . . . . . . . .118
Cleaning the document glass . . . . . . . . . . . . . . . .118
Replacing the snap-in pad module . . . . . . . . . . . .119
Optional accessories. . . . . . . . . . . . . . . . . . . . . . 122
Accessory order information . . . . . . . . . . . . . . . .122
Installing accessories . . . . . . . . . . . . . . . . . . . . .122
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . 123
General. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .123
Networking . . . . . . . . . . . . . . . . . . . . . . . . . . . .123
Paper jams . . . . . . . . . . . . . . . . . . . . . . . . . . . .123
Paper jams – printer unit . . . . . . . . . . . . . . . . . .123
Paper jams – duplex unit . . . . . . . . . . . . . . . . . .133
Paper jams – Finisher (optional accessory) . . . . . .139
Avoiding printer unit paper jams . . . . . . . . . . . . .151
Dealing with unsatisfactory printing . . . . . . . . . . .152
Paper jams – ADF . . . . . . . . . . . . . . . . . . . . . . .154
Dealing with unsatisfactory copying results . . . . . .154
Staple jams – Finisher (optional accessory) . . . . . .155
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . 160
Printer unit . . . . . . . . . . . . . . . . . . . . . . . . . . . .160
Scanner unit . . . . . . . . . . . . . . . . . . . . . . . . . . .161
Appendix A – Display Panel Messages
(Printer) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162
C9800 MFP User’s Guide> 14
Appendix B – Menu system (Printer unit) . . . . . 164
Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . .165
Print Pages . . . . . . . . . . . . . . . . . . . . . . . . . . . .169
Print Secure Job . . . . . . . . . . . . . . . . . . . . . . . . .170
Menus. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .171
Appendix C – Scanner Unit Status . . . . . . . . . . . 181
Appendix D – Media support information . . . . . . 182
Input locations. . . . . . . . . . . . . . . . . . . . . . . . . .184
Printer unit output locations . . . . . . . . . . . . . . . .185
Finisher unit output locations. . . . . . . . . . . . . . . .186
Appendix E – Auto detection paper sizes . . . . . . 188
Flatbed (document glass) . . . . . . . . . . . . . . . . . .188
ADF . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .189
Appendix F – Scanner unit setup details . . . . . . 190
Setting up address books . . . . . . . . . . . . . . . . . .190
Setting up mailboxes . . . . . . . . . . . . . . . . . . . . .191
Setting up machine parameters . . . . . . . . . . . . . .191
Setting up copying parameters . . . . . . . . . . . . . .191
Setting up scan properties. . . . . . . . . . . . . . . . . .192
Administrator setup . . . . . . . . . . . . . . . . . . . . . .193
Generating reports . . . . . . . . . . . . . . . . . . . . . . .195
Scanner unit counter readings . . . . . . . . . . . . . . .196
Setup complete . . . . . . . . . . . . . . . . . . . . . . . . .196
Appendix G– Troubleshooting (network) . . . . . . 197
Cannot send e-mail . . . . . . . . . . . . . . . . . . . . . .197
Cannot search on LDAP server . . . . . . . . . . . . . . .197
Appendix H – Touch screen setup . . . . . . . . . . . 199
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201
Oki contact details . . . . . . . . . . . . . . . . . . . . . . . 203
C9800 MFP User’s Guide> 15
I
NTRODUCTION
Congratulations on buying an OKI Printing Solutions
multifunction product (MFP) which can be used for:
>local printing
>network printing
>copying
>network scanning
The MFP models described in this user’s guide are:
>C9800 MFP
>C9800 GA MFP
where GA denotes Graphic Arts capability.
F
EATURES
>space-saving, integrated multifunction system
>easy-to-use control panels
>high speed printing, copying and scanning
>EFI Fiery print control and job management software
>Graphic Arts capability with full suite of EFI utilities
including Spot-On and Hot Folder support (C9800 GA MFP
only)
>“Ask Oki” – a brand new, user-friendly function that gives
a direct link from your printer driver screen (but not
illustrated in this guide) to a dedicated web site specific to
the exact model you are using. This is where you will find
all the advice, assistance and support you could need to
help you get the best possible results from your OKI
Printing Solutions system.
Additionally, the following optional accessories are available:
>Finisher for stapling or saddle stitching printer output
>Punch unit (to extend Finisher functionality)
>EFI Color Profiler Kit
C9800 MFP User’s Guide> 16
A
BOUT
THIS
GUIDE
NOTE
Images used in this manual may include optional features that
your product does not have installed. Also, they may omit
features not essential to the description of a particular
function.
>This User’s Guide is your main user’s guide. Check the
web site (see page 2) for the most up-to-date version.
Other manuals on the CD give specific information about
included software and the EFI Fiery network controller
built into the product.
This manual will help you to become familiar with your MFP
and make the best use of its many features. Also included
are guidelines for troubleshooting and maintenance to
ensure that it performs at its best. Additionally,
information is provided for adding optional accessories as
your needs evolve.
This is an electronic document stored on CD3.
>Printing Guide for Windows and Mac users: to help you
operate your printer unit effectively and efficiently as a
network printer
This is an electronic document stored on CD3.
>Configuration Guide: to provide machine configuration
and network configuration information
This is an electronic document stored on CD3.
>EFI Fiery documentation suite
These are electronic documents stored on CD2.
>Installation Guides: accompany consumable items and
optional accessories to describe how to install them.
These are paper documents that are packaged with the
consumables and optional accessories.
>Online Help: online information accessible from the
control panels, printer driver and utility software.
C9800 MFP User’s Guide> 17
O
NLINE
USAGE
This guide is intended to be read on screen using an Adobe
Acrobat Reader. Use the navigation and viewing tools provided in
Acrobat.
You can access specific information in two ways:
>In the list of bookmarks down the left hand side of your
screen, click on the topic of interest to jump to the
required topic. (If the bookmarks are not available, use
the “Contents” on page 12.)
>In the list of bookmarks, click on Index to jump to the
Index. (If the bookmarks are not available, use the
“Contents” on page 12.) Find the term of interest in the
alphabetically arranged index and click on the associated
page number to jump to the page containing the term.
C9800 MFP User’s Guide> 18
P
RINTING
PAGES
The whole manual, individual pages, or sections may be printed.
The procedure is:
1. From the toolbar, select [File], then [Print] (or press the
Ctrl + P keys).
2. Choose which pages you wish to print:
(a) [All pages], (1), for the entire manual.
(b) [Current page], (2), for the page at which you are
looking.
(c) [Pages from] and [to], (3), for the range of pages
you specify by entering their page numbers.
3. Click on [OK].
1
2
3
C9800 MFP User’s Guide> 19
MFP
OVERVIEW
I
DENTIFYING
SYSTEM
UNITS
1. Printer unit (with high capacity feeder (HCF))
2. Scanner stand
3. Scanner unit
4. Finisher unit (optional accessory)
1
2
3
4
C9800 MFP User’s Guide> 20
O
PENING
AND
CLOSING
THE
PRINTER
UNIT
TOP
COVER
1. Operate the scanner stand lever (1) then raise the
scanner to the limit of its travel. Ensure the stand is
locked into position.
2. To open the top cover, squeeze the top cover handle (1) to
release the catch and raise the cover.
1
1
CAUTION!
Open the top cover fully to ensure there is plenty of
room and avoid accidental damage to the printer.
C9800 MFP User’s Guide> 21
3. To close the top cover,
push gently (1) until the cover
stops midway and then push harder (2) to close the cover
completely. Ensure that the cover is securely closed.
4. Operate the scanner stand lever (1) then guide the
scanner to its lowest point. Ensure the stand locks into
position.
C9800 MFP User’s Guide> 22
I
DENTIFYING
MAJOR
COMPONENTS
P
RINTER
UNIT
The major components of your printer unit are identified in the
representations below.
1. Paper holding arm
2. Top cover (face-down stacker)
3. MP Tray (multi-purpose tray)
4. Tray 1 side cover
5. Paper size label
6. Paper volume indicator
7. Tray 1 (paper tray)
8. Control panel
9. Top cover handle
1
2
3
4
5
6
7
8
9
C9800 MFP User’s Guide> 23
10. Face-down stacker
11. Power (on/off) switch
12. Face-up stacker
13. Duplex unit
10
12
11
13
C9800 MFP User’s Guide> 24
14. Interface unit
15. Network interface connector
16. Parallel interface connector
17. USB interface connector
NOTE
The three connectors at 17a are for printer unit to scanner unit
interconnection.
18. Power connector
19. Ventilation holes
14
15
16
17
18
19
17a
C9800 MFP User’s Guide> 25
20. Image drum cartridge and toner cartridge (Cyan)
21. Image drum cartridge and toner cartridge (Magenta)
22. Image drum cartridge and toner cartridge (Yellow)
23. Image drum cartridge and toner cartridge (Black)
24. Toner cartridge
25. Image drum cartridge
26. Fuser unit
27. LED heads
26 20
21
22
23
24
25
27
C9800 MFP User’s Guide> 26
28. Belt unit
29. Drum basket handle
30. Drum basket
28
29
30
C9800 MFP User’s Guide> 27
31. High capacity Feeder (HCF) 3 trays
31
C9800 MFP User’s Guide> 28
S
CANNER
UNIT
The major components of your scanner unit are identified in the
representations below.
Front view
1. Automatic document feeder (ADF) front cover
2. ADF paper tray
3. ADF paper support
4. Document cover
5. Control panel
6. Touch screen display
1
23
4
5
6
C9800 MFP User’s Guide> 29
Back view
1. ADF paper tray, for multi-page documents
2. ADF cable, to connect the ADF to the main unit
3. Display port, to connect to printer unit
4. Control port, to connect to printer unit
5. ADF port, to connect the ADF cable
6. Data port, to connect to printer unit
7. Power jack, to connect to a power source
8. Power switch, to turn the scanner on/off
S
OFTWARE
SUPPLIED
CDs:
>CD1 – Drivers and Utilities
Contains driver and application software for use by a
general user.
>CD2 – Network, EFI and Administrator Utilities
Contains software for use by system administrators.
1
2
3
4
56
7
8
C9800 MFP User’s Guide> 30
>CD3 – User’s Guides
Contains documentation in electronic form (for example,
the User’s Guide and Printing Guide) to describe how to use
the MFP for day-to-day tasks.
P
RINTER
UNIT
P
APER
RECOMMENDATIONS
Your printer unit will handle a variety of print media, including a
range of paper weights and sizes, transparencies and envelopes.
This section provides general advice on choice of media, and
explains how to use each type.
The best performance will be obtained when using standard
weight 75 – 90g/m² paper designed for use in copiers and laser
printers. Suitable types are:
>Arjo Wiggins Colour Solutions 90g/m²
>Colour Copy by Neusiedler
Use of heavily embossed or very rough textured paper is not
recommended.
Pre-printed stationery can be used, but the ink must not offset
when exposed to the high fuser temperatures used in the printing
process.
Envelopes should be free from twist, curl or other deformations.
They should also be of the rectangular flap type, with glue that
remains intact when subjected to hot roll pressure fusing used in
this type of printer. Window envelopes are not suitable.
Transparencies should be of the type designed for use in
copiers and laser printers. In particular, avoid office
transparencies designed for use by hand with marker pens.
These will melt in the fuser and cause damage.
Labels should also be of the type recommended for use in
copiers and laser printers, in which the base carrier page is
entirely covered by labels. Other types of label stock may
damage the printer due to the labels peeling off during the
printing process. Suitable types are:
>Avery White Laser Label types 7162, 7664, 7666 (A4), or
5161 (Letter)
>Kokuyo A693X series (A4) or A650 (B5)
C9800 MFP User’s Guide> 31
P
APER
INPUT
AND
OUTPUT
INFORMATION
The following table relates paper parameters to input trays
(Tray 1 to Tray 4 (numbering from the top) and MP Tray) and to
output areas (Face-down stacker and Face-up stacker).
TYPE SIZE WEIGHT INPUT/
OUTPUT
Plain paper A3, A3 Nobi, A3 Wide,
A4, A5, A6, B4, B5,
Letter, Legal 13,
Legal 13.5, Legal 14,
Executive, Tabloid,
Tabloid Extra
64 – 216g/m² Any Tray
Any Stacker
Custom
W: 100 – 328mm
L: 148 – 457.2mm
64 – 216g/m² Any Tray
Face-up Stacker
Custom
W: 79.2 – 328mm
L: 90 – 457.2mm
64 – 268g/m² MP Tray
Face-up Stacker
Banner
W: A4 width
L: 457.2 –1200mm
128g/m²
recommended
MP Tray
Face-up Stacker
Index card:
76.2 x 127mm
64 – 268g/m² MP Tray
Face-up Stacker
Postcard – – Tray 1 or MP Tray
Face-up Stacker
Envelope 120 x 235mm
90 x 205mm
235 x 120mm
235 x 105mm
240 x 332mm
216 x 277mm
119 x 197mm
210 x 297mm
85g/m² MP Tray
Face-up Stacker
324 x 229mm
229 x 162mm
220 x 110mm
225.4 x 98.4mm
241.3 x 104.8mm
190.5 x 98.4mm
Based on
90g/m² paper
Labels A4, Letter, B5 0.1 – 0.2mm MP Tray
Face-up Stacker
C9800 MFP User’s Guide> 32
T
RAYS
AND
STACKERS
Trays 1 to 4
Tray 1 is the standard blank paper input tray and can hold up to
530 sheets of 80g/m² paper. Trays 2 to 4 result in a total tray
capacity of 2120 sheets of 80g/m² paper.
If you have identical paper stock loaded in another tray (for
example Tray 2 or the MP Tray), you can have the printer
automatically switch to that other tray when the current tray runs
out of paper. This function can be enabled by driver settings
when printing from a Windows application or by a menu setting
when printing from other applications.
MP Tray
The multi-purpose tray is used for media sizes additional to those
of the standard trays, heavier media weights and special media.
The multi-purpose tray can handle the same sizes as the
standard trays but in weights up to 268g/m². For very heavy
paper stock use the face-up paper stacker. This ensures that the
paper path through the printer is almost straight.
The multi-purpose tray can feed paper widths as small as
76.2mm and lengths up to 1200mm. For banner printing,
recommended sizes are A4 wide, 900mm and 1200mm long and
weight 128g/m².
Use the multi-purpose tray for printing on envelopes and
transparencies. Up to 100 sheets of transparencies or 25
envelopes can be loaded at one time, subject to a maximum
stacking depth of 25mm.
Paper or transparencies should be loaded print side up and top
edge into the printer. Do not use the duplex (two-sided printing)
function for transparencies.
Transparencies
Glossy paper
A4, Letter 0.1 – 0.11mm Tray 1 or MP Tray
Face-up Stacker
TYPE SIZE WEIGHT INPUT/
OUTPUT
C9800 MFP User’s Guide> 33
Face-down stacker
The face-down stacker on the top of the printer can hold up to
500 sheets of 80g/m² standard paper, and can handle paper
stocks from 64 – 216g/m². Pages printed in reading order
(page 1 first) will be sorted in reading order (last page on top,
facing down).
Face-up stacker
The face-up stacker should be opened and the tray extension
pulled out when required for use. (With the face-up stacker either
open or closed, the driver setting of Face Down will successfully
direct prints to the Face-Down stacker.)
The face-up stacker can hold up to 250 sheets of 80g/m²
standard paper and can handle stocks up to 268g/m².
Always use this stacker and the multi-purpose feeder for paper
stocks heavier than 216g/m².
Duplex unit
This unit provides automatic two-sided printing on plain paper
fed from Trays 1 – 4 or the MP Tray. Applicable paper sizes are
A6, A5, B5, B5LEF, Executive, A4, A4LEF, Letter, LetterLEF,
Legal 13 in, Legal 13.5 in, Legal 14 in, B4, Tabloid, Tabloid Extra,
A3, A3 Wide, A3 Nobi, Custom size (100 – 328mm wide, 148 –
457.2mm long), using paper stocks in the range 75 – 120g/m².
NOTE:
LEF means the paper is fed long edge first.
C9800 MFP User’s Guide> 34
T
RAY
AND
STACKER
EXAMPLES
Loading Trays 1 to 4
Tray 1 is used in the following example.
1. Pull out the tray.
2. Press the paper rear stopper tab (1) and adjust the tab to
the required paper size.
3. Fan the paper to be loaded then tap the edges of the stack
on a flat surface to make it flush.
1
C9800 MFP User’s Guide> 35
4. Load the paper (face down and top edge towards the right
for letterhead paper), press the tab (2) on the paper guide
and adjust the guides (3) for a snug fit to the paper.
To avoid paper jams:
>Do not leave space between the paper and the guides
and rear stopper.
>Do not overfill the paper tray. Capacity depends on the
paper type.
>Do not load damaged paper.
>Do not load paper of different sizes or types at the
same time.
2
3
C9800 MFP User’s Guide> 36
5. Gently push the tray back into the printer.
Using the MP Tray
1. Squeeze the handle (1) and open the multi-purpose tray.
1
C9800 MFP User’s Guide> 37
2. Fold out the paper support section and swivel out the
extension supports (2).
3. Adjust the paper guides (3) to the size of the paper being
used.
4. Fan the paper to be loaded then tap the edges of the stack
on a flat surface to make it flush.
2
3
C9800 MFP User’s Guide> 38
5. Load the paper.
>For single-sided printing on letterhead, load the paper
into the multi-purpose tray with pre-printed side up
and top edge into the printer unit.
>For two-sided (duplex) printing on letterhead, load the
paper with pre-printed side down and top edge away
from the printer unit.
>Envelopes should be loaded face-up with long edge
into the printer. Do not select duplex printing on
envelopes.
>Do not leave space between the paper and the guides.
>Do not exceed the paper capacity of approximately 230
sheets, 100 transparencies or 25 envelopes. Maximum
stacking depth is 25mm.
C9800 MFP User’s Guide> 39
Using the stackers
Face-down stacker
When the face-up stacker (1) on the left side of the printer is
closed (its normal position), paper is ejected to the face-down
stacker on the top of the printer unit.
Face-up stacker
The face-up exit path is used for heavy paper (cardstock etc.),
envelopes, transparencies, and labels.
1. Open the stacker (1).
1
1
C9800 MFP User’s Guide> 40
2. Flip out the paper support (2).
3. Swivel out the paper support extension (3).
2
3
C9800 MFP User’s Guide> 41
S
CANNER
UNIT
P
APER
RECOMMENDATIONS
The ADF can handle up to 50 sheets of A3 paper, of weight 60 –
105g/m².
The glass can handle paper sizes up to A3 and the document
cover can be left open to accommodate book thickness.
Use the glass and not the ADF for scanning documents that:
have a smooth surface e.g. photographic, coated or glossy
paper
are folded, creased, curled or otherwise deformed
are not rectangular
have labels attached or have other surface unevenness
are less then 100mm in width or less than 180mm in
length. Such documents may cause feed errors or skew in
the ADF.
Loading the ADF
For documents of size A4, the following orientation is
recommended:
>Copy Mode: document face up, top of the document away
from the user
>Scan to E-Mail, Scan to FTP, Scan to Mailbox, Scan to Hold
Queue, Remote Tool: document face up, top of document
to left of user
1. Ensure your document is free of staples and clips and has
no ragged edges.
2. If you are loading multiple pages (up to a maximum of
50), fan the pages to avoid potential paper jams then tap
the edges of the stack on a flat surface to make it flush.
C9800 MFP User’s Guide> 42
3. With the text face up, introduce the document far enough
into the ADF to be able to adjust the paper guide (1) to
centre the document in the ADF.
4. Release the document gently into the ADF.
Loading the document glass (flatbed)
For documents of size A4, the following orientation is
recommended:
>Copy Mode: document face down, top of the document
toward the user
>Scan to E-Mail, Scan to FTP, Scan to Mailbox, Scan to Hold
Queue, Remote Tool: document face down, top of
document to left of user
1. Open the document cover to reveal the glass.
1
C9800 MFP User’s Guide> 43
2. Place your document with text face down on the glass,
aligning it to the upper left corner of the glass.
3. Close the document cover.
C9800 MFP User’s Guide> 44
C
ONTROL
PANELS
Control of your MFP is via two control panels, one located on the
printer unit and the other on the scanner unit. The two control
panels are complementary to each other and work together as
component parts of the overall system. For example, a message
on the scanner unit control panel will redirect you to the printer
control panel if the situation requires it.
P
RINTER
UNIT
CONTROL
PANEL
The control panel can be swivelled to 90° (maximum) upwards
from its base position (1) as required for ease of use.
1
C9800 MFP User’s Guide> 45
B
UTTONS
AND
LIGHTS
The parts of the control panel are identified and briefly explained
below:
1. Shutdown/Restart button
Press and hold down for a soft shutdown. You can then
press this button again for a restart or use the Power
switch to turn off the printer completely.
2. Ready light
On: indicates ready to print
Flashing: indicates processing print data
Off: indicates unable to receive data (offline)
3. Attention light
Off: indicates normal operation
Flashing: indicates error(s) present but printing can
continue
On: indicates error(s) present and printing cannot continue
4. Display panel
Displays status and setup information for the printer and
user help information in your chosen language
5. Up-arrow button
Enters menu mode and enables upward movement
through the displayed list of menu items
1
2
3
45
6
7 8
9
10
11
C9800 MFP User’s Guide> 46
6. Down-arrow button
Enters menu mode and enables downward movement
through the displayed list of menu items
7. Back button
Returns to the previous higher level menu item
8. Enter button
Enters menu mode and selects the menu item highlighted
in the display panel
9. Online button
Switches between online (printer unit ready to receive
data) and offline (printer unit not ready to receive data)
10. Cancel button
Cancels current print job
11. Help button
Provides additional textual or image data to supplement
what is displayed on the display panel
D
ISPLAY
P
ANEL
MESSAGES
There are four types of display panel message:
>Status information
>Menu (functions) information
>Configuration information
>Help information
S
TATUS
INFORMATION
Status information is associated with three printer unit states:
In the Information state, such as idling or printing, the
printer unit is able to process print jobs.
In the Warning state, the printer unit has encountered
some minor problem but is still able to process print jobs.
C9800 MFP User’s Guide> 47
In the Error state, the printer unit has encountered a
problem and cannot continue printing until the user has
intervened and removed the cause of the trouble.
The top two lines of the display panel show the printer unit
status. The bottom of the display panel normally shows a bar
chart of the toner usage.
M
ENU
(F
UNCTIONS
)
INFORMATION
There are three types of menu (functions) information:
User menus: accessed by pressing the Enter button, Up-
arrow or Down-arrow button on the control panel. These
menus are available to the general user to make various
settings that are used in the running of the printer unit.
Administrator menu: accessed by pressing the Enter
button for more than 2 seconds while turning on the printer
power supply (including Restart). Available to
administrator level users. Restricts the changes that
general users can make via the user menus.
System maintenance menu:
accessed by pressing the
Up-arrow
and
Down-arrow
buttons together for more
than 2 seconds while turning on the printer unit power
supply (including Restart). Available to support staff to allow
printer unit configurations and special functions to be set.
C
ONFIGURATION
INFORMATION
Configuration information displays printer unit
configuration information such as internal firmware
versions.
Menu options at each level can be scrolled through by moving the
highlight with the
Up-arrow
/
Down-arrow
buttons and a
highlighted option at that level can be selected by pressing the
Enter
button. When the lowest level menu has been selected, you
can change the setting for that menu by selecting the required
highlighted value from a list or by entering a numeric value. In
other cases, you can display or print configuration information.
C9800 MFP User’s Guide> 48
H
ELP
MODE
When an error has occurred, press the Help button. Information
displays that will help you correct the error.
D
ISPLAY
P
ANEL
MESSAGES
The display panel messages, supplemented by the Help
messages where appropriate, are intended to be self-
explanatory. More information on typical messages is provided in
“Appendix A – Display Panel Messages (Printer)” on page 162.
U
SING
THE
MENUS
NOTE
Menu details are given in “Appendix B – Menu system (Printer
unit)” on page 164 for reference.
The Enter, Up-arrow, Down-arrow and Back buttons are used
to move through the printer menus. You can adjust settings (e.g.
set the paper size for Tray 1) or view information (e.g. how much
is left of a selected consumable).
Many of these menu settings can be, and often are, overridden
by settings in the Windows printer drivers. However, several of
the driver settings can be left at “Printer Setting,” which will then
default to the settings entered in these printer menus.
The steps involved in using the menus are typically as follows:
1. Ensure that the display panel indicates that the printer
unit is ready to print.
2. Enter User menu mode by pressing either the Enter
button or the Up-arrow or Down-arrow button and
press the latter two repeatedly until the desired menu is
highlighted in the displayed list.
3. Press the Enter button to select this menu.
4. Press the Up-arrow or Down-arrow buttons repeatedly
until the desired Item is highlighted.
5. Press the Enter button to select this Item.
6. Press the Up-arrow or Down-arrow buttons repeatedly
until the desired Value is highlighted.
C9800 MFP User’s Guide> 49
7. Press the Enter button to select this Value. (If you are
setting a parameter, ensure that an asterisk (*) appears
beside the selected parameter Value.)
8. Press the Online button to exit menu mode and return to
the ready to print status.
Refer to the section entitled “Getting started” on page 52 and
“Appendix B – Menu system (Printer unit)” on page 164 for
examples of using the menus.
S
CANNER
UNIT
CONTROL
PANEL
The parts of the control panel are identified and briefly explained
below:
1. Menu button
Starts/ends an LCD image adjustment feature “OSD” (on-
screen display) menu to adjust brightness, contrast, image
position etc. For further details, refer to “Appendix H –
Touch screen setup” on page 199.
2. Up-arrow button
Lets you step through the LCD image features until a
required feature is reached. When the feature is selected
by pressing the Menu button, this button enables you to
increment the value of the feature. Pressing the Menu
button confirms and sets the new value.
3. Down-arrow button
Lets you step through the LCD image features until a
required feature is reached. When the feature is selected
by pressing the Menu button, this button enables you to
2
1
3
4 5 6 7 8 9 10
13
14
15
16
17
18
1920
11
12
4a
4b
C9800 MFP User’s Guide> 50
decrement the value of the feature. Pressing the Menu
button confirms and sets the new value.
4. Touch screen display
Enables you to make selections associated with the
copying and scanning functions by touching the screen to
press selected buttons. The screen can be tilted up for ease
of viewing by pulling on handle (4a) and it locks in position.
Use the release control (4b) to enable downward
adjustments.
Be careful not to scratch the display with sharp or pointed
objects e.g. a ballpoint pen as this may impair the display.
5. COPY button
Pressing this button selects copy mode on the touch
screen.
6. SCAN TO E-MAIL button
Pressing this button selects e-mail send mode on the touch
screen.
7. SCAN TO NETWORK button
Pressing this button selects network send mode on the
touch screen for scan to FTP and remote scan functions.
8. SCAN TO MAILBOX button
Pressing this button selects mailbox send mode on the
touch screen for scanning to a mailbox or to a hold queue.
9. INTERRUPT button
Pressing this button switches interrupt mode on or off, its
LED being illuminated when interrupt mode is on. Use this
button to interrupt a print job and carry out a scan.
10. POWER SAVE button
Pressing this button switches the scanner unit power save
mode on or off, its LED being illuminated when power save
mode is on.
C9800 MFP User’s Guide> 51
11. SETUP button
Pressing this button selects setup mode for address books
or reports, for example. (See “Appendix F – Scanner unit
setup details” on page 190.)
12. HELP button
Pressing this button displays help information on the touch
screen.
13. ATTENTION light
Flashes when operator attention is required e.g after a
paper jam has occurred.
14. POWER light
Is illuminated when the scanner unit is on.
15. RESET button
Pressing this button returns all settings of a selected
function to their default values, but does not stop jobs in
progress.
16. STOP button
Pressing this button stops the scanning process.
17. START button
Pressing this button starts the scanning process.
18. Clear button
Pressing this button clears all text in a selected text box on
the touch panel.
19. Numeric buttons (0 – 9)
Use these buttons to enter number of copies, e-mail
address, scale of copy for example.
20. Period button
Use this button to enter decimal values or in e-mail
addresses.
C9800 MFP User’s Guide> 52
G
ETTING
STARTED
This section provides information to help you get started with
using your MFP.
T
URNING
O
FF
/O
N
T
URNING
O
FF
1. Printer unit
Press and hold down the Shutdown/Restart button (1)
on the control panel to start the shutdown process.
CAUTION!
Do not turn off the scanner unit while scanning is in
progress.
1
C9800 MFP User’s Guide> 53
2. Scanner unit
When the scanner unit display shows that shut down has
been completed, turn off the scanner unit at the power
switch (1).
3. Use the On/Off switch to turn off the printer unit. Please
wait as this may take a short time.
1
C9800 MFP User’s Guide> 54
T
URNING
O
N
1. Scanner unit
Turn on the scanner unit at the power switch (1).
NOTE
If the display panel shows that you can either turn off or
restart the printer, press Shutdown/Restart to turn on the
printer.
2. If the printer is turned off (no power), use the On/Off
switch to turn on the printer. Please wait as this may take
a short time.
3. Even if you are using your MFP only for printing, please
ensure that the scanner unit is turned on.
1
C9800 MFP User’s Guide> 56
When connecting multiple printer units of the same type,
they appear as *****, ***** (2), ***** (3), etc. These
numbers depend on the order of connecting or turning on
each printer unit.
>Ethernet – For network cable connection.
NOTE
Interface cables are not supplied with your printer unit.
C
ONNECTING
THE
PARALLEL
INTERFACE
1. Turn off the printer unit and the computer.
2. Connect a parallel cable between the printer unit and
computer.
3. Turn on the printer unit and then the computer.
C9800 MFP User’s Guide> 57
C
ONNECTING
THE
USB
INTERFACE
Do not connect the USB cable at this time. You will be instructed
when to connect the USB cable when you run the Drivers CD,
CD1.
If you are connecting your printer unit directly to a stand alone
computer proceed to the section entitled “Using the Drivers CD”.
C
ONNECTING
THE
NETWORK
INTERFACE
1. Turn off the printer unit and the computer.
2. Remove the protective cover from the network connector
on the printer unit.
CAUTION
Do not connect a USB cable into the network interface
connector as this may lead to malfunction.
C9800 MFP User’s Guide> 58
3. Connect an Ethernet cable between the printer unit and
an Ethernet hub. Note the position of the ferrite core on
the network cable fitted close to the printer interface.
4. Turn on the printer unit and then the computer.
If your printer unit is to be installed as a network printer, please
refer to the relevant section in the Configuration Guide for further
details on how to configure the network connection before
installing the printer drivers.
NOTE
Administrator’s authority is required when installing a network
connection.
C9800 MFP User’s Guide> 59
U
SING
THE
D
RIVERS
CD
Insert the Drivers CD into your computer and follow the on-
screen instructions. You are prompted to follow a set of basic
steps to configure the display panel language (for both printer
unit and scanner unit), install drivers and other software and
finally print a test page to check that your printer is operating
correctly thus far.
C9800 MFP User’s Guide> 60
P
RINTING
For full details of how to use the printer unit and any optional
accessories to print jobs efficiently and effectively, please refer to
the Printing Guide.
C9800 MFP User’s Guide> 61
S
CANNER
UNIT
OPERATING
INFORMATION
A
CCESS
CONTROL
If your Administrator has enabled access control on your scanner,
it will automatically start up in access control mode. You will not
be able to use it until you have provided a valid PIN and logged
in. After using it, you will be expected to log out, leaving the
scanner unit in access control mode, unable to be used by
unauthorised users.
NOTE
The PIN is associated with using the Print Control (Job
Accounting) Utility and is the last four digits of the ID used for
Job Accounting.
L
OGGING
IN
1. At the access control screen, use the numeric keys on the
scanner unit to enter your PIN.
1
C9800 MFP User’s Guide> 62
2. Press the Login button (1) and the default Copy Mode
screen appears, the scanner unit now being available to
use.
L
OGGING
OUT
1. When you have finished using the scanner unit, press the
Logout button (1) to return to the access control screen.
1
C9800 MFP User’s Guide> 63
S
TATUS
MONITORING
See also “Appendix C – Scanner Unit Status” on page 181.
The Status button (1) changes colour depending on the status of
the MFP:
>Blue: ready status
>Orange: warning status
>Red: Alarm status
1. For detailed status information, press the Status button to
display the status window.
2. Press the Close button to close the status window.
1
1
C9800 MFP User’s Guide> 64
U
SING
THE
H
ELP
FACILITY
To obtain help, press the HELP button on the scanner unit control
panel.
1. Select a topic and then press the Go To button (1).
2. Navigate and read the help information you need.
3. At any time you can press the Maintenance button (1) to
show the Dealer’s Information screen for dealer contact
information, then press the Close button to return to the
Help screen.
4. Press the Close button (2) to leave the Help screen.
1
2
1
C9800 MFP User’s Guide> 65
A
VOIDING
INCOMPATIBILITY
SITUATIONS
It is possible to request your MFP to carry out instructions that
would involve media incompatibilities e.g. if you are copying an
A4 original with the Reduce/Enlarge setting at 141% (A4 to A3)
and the (printer unit) Tray Selection set at Tray 1 containing A4
media. The MFP will detect such situations and issue a message
to indicate that your request has been cancelled referring you to
this guide.
To avoid an incompatibility such as the above, make sure that
your chosen image size fits on the media size in the selected
printer unit tray.
Other incompatibilities can arise in connection with punching and
stapling requests and information to help you avoid such
requests is presented in “Appendix D – Media support
information” on page 182.
Information about document sizes that can be scanned either on
the document glass or in the ADF when using the default Auto
setting is provided in “Appendix E – Auto detection paper sizes”
on page 188.
C9800 MFP User’s Guide> 66
C
OPYING
Documents to be copied are scanned in the scanner unit
(document glass or ADF) and copies are automatically printed in
the printer unit.
Carry out the following steps:
1. Copy Mode is the default function of the MFP. If required,
press the COPY button on the scanner unit control panel
to show the Copy Mode screen.
2. Place the document to be copied on the scanner unit glass
or ADF.
3. Make your selections from the Copy Mode touch screen
tabs (detailed below).
4. Press the START button to produce your copies.
C9800 MFP User’s Guide> 67
B
ASIC
S
ETTINGS
TAB
1
2 3 4
5
6 7
NO FEATURE OPTIONS DESCRIPTION
1 Copies 1-999 Allows you to specify
the number of copies to
be made. The maximum
number of copies that
can be set per job is
999.
2 Original Size Auto, 5.5x8.5,
5.5x8.5R, 8.5x11,
8.5x11R, 8.5x13,
8.5x14, 11x17, A5,
A5R, A4, A4R, A3, B5,
B5R, B4, Custom
Allows you to select the
paper size to match the
document size.
3 Tray Selection Auto, Tray 1, Tray 2,
Tray 3, Tray 4, MPTray
Allows you to define the
paper tray for printing.
Auto - Allows for
automatic tray selection
based on the document
image size and/or
scaling setting defined.
4 Reduce/
Enlarge
Auto, Preset,
25% – 400% by 1%,
Select
Allows you to scale the
copy.
C9800 MFP User’s Guide> 68
NOTE
If you specify Auto for Tray Selection, the MFP automatically
selects the tray (from Trays 1 to 4) that can supply the most
appropriate paper. To print on paper from the MPTray, specify
MPTray for Tray Selection. If your copy is produced on paper
you did not expect to be used, specify the appropriate tray
manually and retry. In Copy Mode, there are limitations on the
combination of Media Type, Media Weight and Paper Size. For
information on paper size combinations, refer to “Appendix D
– Media support information” on page 182.
5 Lighter/Darker Auto, -5 to +5 by 1 Allows you to adjust the
brightness levels for
scanning and printing.
This is not applied
(disabled) if Auto
Exposure is set to ON.
6 Colour Mode Color, B&W Allows you to select the
colour mode of the
output. If Color is
selected, scanned
image is printed in full
colour (Image
Type=24bit colour).
If B&W is selected,
scanned image is
printed in 8-bit
grayscale. No colour
settings are applied.
7 Simplex/
Duplex
1to1 Sided, 1to2 Sided,
2to1 Sided, 2to2 Sided,
Allows you to specify
the original document
image layout and the
desired printed
document image layout.
If you specify 2to1Sided
or 2to2 Sided, set your
original documents on
the ADF.
Simplex/
Duplex
(Duplex
Layout)
Top/Top, Top/Bottom Allows you to define the
orientation of the front
and back sides of a
duplex page (for
scanning and printing).
NO FEATURE OPTIONS DESCRIPTION
C9800 MFP User’s Guide> 69
D
ETAILS
TAB
NO FEATURE OPTIONS DESCRIPTION
1 Original Type Mixed, Text, Photo Allows you to specify
the type of images on
the document. This
allows automatic (pre-
set) optimization of
image quality settings.
2 N-up OFF, 2-Up, 4-Up, 8-Up Allows you to print
multiple pages of the
document to a single
sheet of paper. Layout
orientation and image
order is fixed. If you
specify 8-Up, you can
only make a copy on a
document the same size
as the original
document. If you
specify 2-Up, 4-Up or 8-
Up, set your original
documents on the ADF.
3 5
1 2 4 6
C9800 MFP User’s Guide> 70
3 Book Copy 1 to 1 Side,
Book to 1 side,
Book to 2 sides
Allows you to select
how book copies are
printed. If you specify
Book to 1 side or Book
to 2 sides, set your
original document on
the glass.
Book Copy
(Duplex
Layout)
Top/Top, Top/Bottom Allows you to select
how book copies are
printed on both sides of
the output page.
4 Edge/Center
Erase
Edge
OFF / Top / Bottom /
Left / Right
Metric: 0-50mm in
1mm increments
Inch: 0" – 2.0" in 0.1"
increments
Allows you to block out
the peripheral areas of
the document where
spurious shadows and
borders may arise when
copying with the
document cover open
(such as with books and
magazines) or for other
purposes.
Center
Metric: 0-50mm in
1mm increments
Inch: 0" – 2.0" in 0.1"
increments
Allows you to block out
a centred rectangular
area of the document
where spurious
shadows and borders
may arise when copying
bound originals (books,
magazines) with the
centre spread layout.
5 Margin Shift OFF / Top / Bottom /
Left / Right
Allows you to shift the
document image up /
down / left / right and
sets the margin areas.
Only one of Top /
Bottom / Left / Right
can be set. For 2-sided
output, the front side
and back side margin
shifts may be
separately set. Please
take care to set margin
shifts correctly.
6 Job Build OFF / ON Allows you to construct
a single copy job or
scan job from multiple
individual sheets or
originals.
NO FEATURE OPTIONS DESCRIPTION
C9800 MFP User’s Guide> 71
I
MAGE
Q
UALITY
TAB
NO FEATURE OPTIONS DESCRIPTION
1 Sharpness -5 to +5 by 1 Allows you to enhance
the image's outline,
letters, lines when
printing.
2 Background
Removal
OFF, 1 to 10 by 1 Allows you to block out
the colour background
of the image (assuming
document has a colour
background) - such that
the background colour
is not printed.
3 Contrast Auto, -5 to +5 by 1 Allows you to adjust the
contrast levels for
scanning and printing.
This is not applied
(disabled) if Auto is set
to ON.
2 4
1 3 5
6
C9800 MFP User’s Guide> 72
4 Color
Saturation
-5 to +5 by 1 Allows you to adjust the
overall colour saturation
(neutrally across all
colours) of the image.
Color Saturation is not
available where Color
Mode is set to B&W or
Color Presets is set to
Vivid.
5 Resolution Normal, High Quality Allows you to select an
appropriate balance
between speed
(normal) and quality
(high quality).
6 Color Presets Normal, Vivid, Warm,
Cool
Allows you to select
pre-defined colour
mode settings (affects
the overall colour tone).
Vivid - increased overall
colour saturation.
Warm - increased
overall reddish hue
saturation.
Cool - increased overall
bluish hue saturation.
NO FEATURE OPTIONS DESCRIPTION
C9800 MFP User’s Guide> 73
F
INISHING
TAB
NO FEATURE OPTIONS DESCRIPTION
1 Staple OFF / Left Position /
Right Position
Allows you to select the
staple options (and sub-
options) that will be
applied to the
document.
2 Punch OFF / Left Position /
Right Position
Allows you to select the
punching options (and
sub-options) that will be
applied to the
document.
3 Face up/down Face up, Face down Allows you to select the
output placement and
stacking order.
4 Collate Collate, Group Collate prints 1 entire
copy/set of the multiple
copy document at a
time (e.g. pages
1,2,3,1,2,3,1,2,3,…)
Group batch prints the
multiple copy document
page by page (e.g.
pages
1,1,1,2,2,2,3,3,3,…)
2
1 3 4
C9800 MFP User’s Guide> 74
S
CANNING
Your MFP can carry out the following scanning functions:
>E-mail send mode (SCAN TO E-MAIL button)
Scan to e-mail: An original document is scanned and the
data is sent by e-mail as an attachment.
>Network send mode (SCAN TO NETWORK button)
Scan to FTP: An original document is scanned and the data
is sent to an FTP server.
PC remote scan: Under remote control, an original
document is scanned and the data is sent to a host PC.
>Mailbox send mode (SCAN TO MAILBOX button)
Scan to Mailbox: An original document is scanned and the
data is saved in a mailbox.
Scan to Hold Queue: An original document is scanned and
the data is saved in the hold queue.
NOTE
Additional features involving, for example the Fiery Remote
Scan tool or Web Scan Tool for accessing files in the mailbox
are described in the Fiery documentation.
The TIFF file format supported is compliant with the TIFF v6
specification with additional qualifiers for supporting JPEG
compressed images within the TIFF file. Single and multiple
page files are supported. The following TIFF viewers are
recommended: ACD Systems ACDSee, Adobe Photoshop.
E-
MAIL
SEND
MODE
The main steps in summary are:
(a) Press the SCAN TO E-MAIL button.
(b) On the Address tab, enter address and subject
details.
(c) On the Message Text tab, enter your e-mail
message.
(d) On the Attachments tab, define your attachment
properties, using the Advanced Settings features as
required.
C9800 MFP User’s Guide> 75
(e) Set your document on the scanner unit and press
START.
These steps are expanded below.
1. Press the SCAN TO E-MAIL button to display the E-mail
Send Mode screen at the Address tab
2. Press the To button (1) and enter an e-mail address via
one of the following buttons:
>Address Book (2)
>LDAP (3)
>Soft Keyboard (4)
>Fax Gateway (5)
2
3
4
5
1
C9800 MFP User’s Guide> 76
Address Book
(a) Touch on an e-mail address to select it.
(b) Press the Add button (1) to add this address to the
list.
(c) Repeat (a) and (b) as required to create the address
list.
(d) Press the OK button (2) to place the list of addresses
in the To destination field.
1 2
C9800 MFP User’s Guide> 77
LDAP
(a) Press the User ID button (1) and enter your user ID
via the soft keyboard then press the OK button.
(b) Press the Password button (2) and enter your
password via the soft keyboard then press the OK
button.
(c) Press the Next button (3).
1
2
3
C9800 MFP User’s Guide> 78
(d) Press either the User Name (1) or Mail button (2) to
enter your search value via the soft keyboard, then
press the OK button.
(e) Press the Next button (3).
(f) Select an address from the list displayed and press
the Add button (4) to add this address to your
destination list.
(g) Repeat (f) as required to create a destination list.
(h) Press the Complete button (5) to place the list of
addresses in the To destination field.
1
2
3
4 5
C9800 MFP User’s Guide> 79
Soft Keyboard
(a) Enter an address via the soft keyboard.
(b) Press the Add button (1) to add this address to the
list.
(c) Repeat (a) and (b) as required to create the address
list.
(d) Press the OK button (2) to place the list of addresses
in the To destination field.
1 2
C9800 MFP User’s Guide> 80
Fax Gateway
(a) Press the Fax Number button (1), enter a fax
number via the soft keyboard, then press the OK
button.
(b) Press the Recipient Name button (2), enter a
recipient name via the soft keyboard, then press the
OK button.
(c) Press the OK button (3).
3. Repeat Step 2 as required with the cc and Bcc buttons on
the Address tab.
4. Press the Subject button on the Address tab and use the
soft keyboard to enter the subject of your e-mail, then
press the OK button.
1
2
3
C9800 MFP User’s Guide> 81
5. Touch the Message Text tab, press the Edit Message
button (1), enter your e-mail message via the soft
keyboard and press the OK button.
1
C9800 MFP User’s Guide> 82
6. Touch the Attachments tab.
(a) Press the File Name button (1) and enter a name for
your scanned file via the soft keyboard then press
the OK button.
(b) Use the following features as required:
Resolution (2) (150, 200, 300, 400, 600dpi)
Color Mode (3) (Color, Grayscale, B/W)
File Format (4) (JPEG, PDF, TIFF)
Sides (5) (Single, Top/Top, Top/Bottom)
Allows you to define simplex or duplex and the
duplex orientation of front and back sides of a page
for scanning.
URL Link (6) (On, Off)
Select Off to send the scanned image as an
attachment. Select On to send the scanned image as
a URL.
(c) To access advanced settings, press the Advanced
Settings button (7):
1
2 3 4 5 7
6
C9800 MFP User’s Guide> 83
(d) Select from the following features as required:
4 5
1 2 3 6
7
NO FEATURE OPTIONS DESCRIPTION
1 Original Size Auto, 5.5x8.5,
5.5x8.5R, 8.5x11,
8.5x11R, 8.5x13,
8.5x14, 11x17, A5,
A5R, A4, A4R, A3, B5,
B5R, B4
Allows you to select the
scanned document size.
2 Original Type Mixed, Text, Photo Allows you to specify
the type of images on
the document. This
allows automatic (pre-
set) optimization of
image quality settings.
3 Exposure -5 to +5 by 1 Allows you to select
Brightness level and
Contrast level.
4 Job Build OFF / ON Allows you to construct
a single copy job or
scan job from multiple
individual sheets or
originals.
C9800 MFP User’s Guide> 84
7. Place the document to be scanned on the scanner unit
glass or ADF.
8. Press the START button.
C
ONFIRMING
E
-
MAIL
TRANSMISSION
You can check the transmission status of e-mails from:
>Job Log screen: Press the Job Log button to display this
screen.
>E-mail Log Report: To print this report, press the SETUP
button on the scanner unit control panel then press the
Report button followed by the Print button associated with
E-mail Log.
5 Edge/Center
Erase
OFF / Edge
Metric: 0-50mm in
1mm increments
Inch: 0" – 2.0" in 0.1"
increments
Allows you to block out
the peripheral areas of
the document where
spurious shadows and
borders may arise when
scanning with the
document cover open
(such as with books and
magazines) or for other
purposes.
Center
Metric: 0-50mm in
1mm increments
Inch: 0" – 2.0" in 0.1"
increments
Allows you to block out
a centred rectangular
area of the document
where spurious
shadows and borders
may arise when
scanning bound
originals (books,
magazines) with the
centre spread layout.
6 File
Compression
Level
Off, 1 to 10 by 1 Allows you to select
compression level.
7 Background
Removal
OFF, 1 to 10 by 1 Allows you to block out
the colour background
of the image (assuming
document has a colour
background) - such that
the background colour
is not displayed.
NO FEATURE OPTIONS DESCRIPTION
C9800 MFP User’s Guide> 85
N
ETWORK
SEND
MODE
–
SCAN
TO
FTP
The main steps in summary are:
(a) Press the SCAN TO NETWORK button.
(b) Press the FTP Server button (set by default).
(c) On the FTP Server tab, enter the FTP Server name.
(d) On the Attachments tab, define your attachment
properties, using the Advanced Settings features as
required.
(e) Set your document on the scanner unit and press
START.
These steps are expanded below.
1. Press the SCAN TO NETWORK button to display the
Network Send Mode screen.
2. Press the FTP Server button (1) (set by default) and enter
an FTP server name via one of the following buttons:
>Server List (2)
>Soft keyboard (3)
2
3
1
C9800 MFP User’s Guide> 86
Server List
(a) Touch on an FTP server name to select it.
(b) Press the OK button (1) to place the name in the FTP
Server Name box on the FTP Server tab.
1
C9800 MFP User’s Guide> 87
Soft Keyboard
Use the soft keyboard and respective buttons to enter the
following host information:
(a) Basic Information tab: Server name (1), Path (2),
User Name (3), Password (4)
(b) Extensions tab: Port Number (1), Timeout (2),
Retries (3), Interval (4)
1
2
3
4
1
3
2
4
C9800 MFP User’s Guide> 88
(c) Proxy Information tab: Server Name (1), User Name
(2), Password (3), Port Number (4)
(d) Press the OK button (5) to enter the data and place
the name in the FTP Server Name box on the FTP
Server tab.
1
2
3
4
5
C9800 MFP User’s Guide> 89
3. Touch the Attachments tab.
(a) Press the File Name button (1) and enter a name for
your scanned file via the soft keyboard then press
the OK button.
(b) Use the following features as required:
Resolution (2)(150, 200, 300, 400, 600dpi)
Color Mode (3)(Color, Grayscale, B/W)
File Format (4)(JPEG, PDF, TIFF)
Sides (5) (Single, Top/Top, Top/Bottom)
Allows you to define simplex or duplex and the
duplex orientation of front and back sides of a page
for scanning.
(c) To access advanced settings, press the Advanced
Settings button (6):
2 3 4 5 6
1
C9800 MFP User’s Guide> 90
Select from the following features as required:
NO FEATURE OPTIONS DESCRIPTION
1 Original Size Auto, 5.5x8.5,
5.5x8.5R, 8.5x11,
8.5x11R, 8.5x13,
8.5x14, 11x17, A5,
A5R, A4, A4R, A3, B5,
B5R, B4
Allows you to select the
scanned document size.
2 Original Type Mixed, Text, Photo Allows you to specify
the type of images on
the document. This
allows automatic (pre-
set) optimization of
image quality settings.
3 Exposure -5 to +5 by 1 Allows you to select
Brightness level and
Contrast level.
4 Job Build OFF / ON Allows you to construct
a single copy job or
scan job from multiple
individual sheets or
originals.
4 5
1 2 3 6
7
C9800 MFP User’s Guide> 91
4. Place the document to be scanned on the scanner unit
glass or ADF.
5. Press the START button.
C
ONFIRMING
FTP
TRANSMISSION
You can check FTP transmission status from:
>Job Log screen: Press the Job Log button to display this
screen.
>FTP Report: To print this report, press the SETUP button
on the scanner unit control panel then press the Report
button followed by the Print button associated with FTP
Report.
5 Edge/Center
Erase
OFF / Edge
Metric: 0-50mm in
1mm increments
Inch: 0" – 2.0" in 0.1"
increments
Allows you to block out
the peripheral areas of
the document where
spurious shadows and
borders may arise when
scanning with the
document cover open
(such as with books and
magazines) or for other
purposes.
Center
Metric: 0-50mm in
1mm increments
Inch: 0" – 2.0" in 0.1"
increments
Allows you to block out
a centred rectangular
area of the document
where spurious
shadows and borders
may arise when
scanning bound
originals (books,
magazines) with the
centre spread layout.
6 File
Compression
Level
Off, 1 to 10 by 1 Allows you to select
compression level.
7 Background
Removal
OFF, 1 to 10 by 1 Allows you to block out
the colour background
of the image (assuming
document has a colour
background) - such that
the background colour
is not displayed.
NO FEATURE OPTIONS DESCRIPTION
C9800 MFP User’s Guide> 92
R
EMOTE
SCAN
MODE
The main steps in summary are:
(a) Press the SCAN TO NETWORK button.
(b) Press the Remote Tool button.
(c) Set your document on the scanner unit.
(d) Press the On Line button.
(e) After the document has been scanned under control
of the remote PC, the status returns to Off Line
automatically.
These steps are expanded below.
1. Press the SCAN TO NETWORK button to display the
Network Send Mode screen.
2. Press the Remote Tool button (1) to enter PC Remote
Scan mode in the Off Line status.
3. Set your document on the scanner unit.
4. Press the On Line button (2) and when the document has
been scanned from the client PC the status will return to
Off Line automatically after a time-out. During On Line
status, copying and scanning functions from the Scanner
Unit control panel are disabled.
1
2
C9800 MFP User’s Guide> 93
M
AILBOX
SEND
MODE
In the context of this section, dealing with scan to mailbox and
scan to hold queue functions, the following table summarises
mailbox and hold queue properties.
M
AILBOX
SEND
MODE
–
SCAN
TO
MAILBOX
The main steps in summary are:
(a) Press the SCAN TO MAILBOX button.
(b) Press the Mailbox button (set by default).
(c) On the Mailbox tab, enter the mailbox name.
(d) On the Attachments tab, define your attachment
properties, using the Advanced setting features as
required.
(e) Set your document on the scanner unit.
(f) Press the START button on the Scanner Unit control
panel.
PROPERTY MAILBOX HOLD QUEUE
Description Simple file server in the
printer unit hard disk
drive.
A print queue in the
printer unit hard disk
drive.
Quantity As required. 1
Name allocated Yes No
Password control Yes No
Direct operations Create a new mailbox.
Delete a mailbox.
Edit a password.
Save a file in a mailbox.
Delete a file in a
mailbox.
Save a file in the hold
queue.
Remote operations (by
a PC on the network)
Import a file to the PC.
Delete a file.
Preview a file.
Import a file to PC.
Edit a file.
Print a file.
Delete a file.
Rename a file.
Remote operation tools Fiery Remote Scan
MS Internet Explorer.
Fiery Command Work
Station.
C9800 MFP User’s Guide> 94
These steps are expanded below.
1. Press the SCAN TO MAILBOX button to display the
Mailbox Send Mode screen.
2. Press the Mailbox button (1) (set by default).
3. On the Mailbox tab, enter the Mailbox name via one of the
following buttons:
>Mailbox List (2)
>Direct Search (3)
>New Mailbox (4)
2
3
1
4
C9800 MFP User’s Guide> 95
Mailbox List
(a) Press the Mailbox List button.
(b) Touch a mailbox name to select it.
(c) Press the OK button (1) to begin to enter the name
in the Mailbox Name box on the mailbox tab.
(d) To see a list of the files in the selected mailbox, press
the File List button (2).
(e) Enter the password for the selected mailbox on the
password authentication pop-up screen and press
the OK button.
2 1
C9800 MFP User’s Guide> 96
Direct Search
(a) Press the Direct Search button.
(b) Use the soft keyboard to enter a mailbox name then
press the OK button (1).
(c) Use the soft keyboard to enter the associated
mailbox password button then press the OK button.
1
C9800 MFP User’s Guide> 97
New Mailbox
(a) Press the New Mailbox button.
(b) Press the Mailbox Name button (1), enter a name for
the new mailbox via the soft keyboard then press
the OK button.
(c) Press the Password button (2), enter a password for
the new mailbox via the soft keyboard then press
the OK button.
(d) Press the OK button (3).
4. If you wish to check the list of files already stored in your
selected mailbox, press the File List button, view the list
then press the OK button.
1
2
3
C9800 MFP User’s Guide> 98
5. Touch the Attachments tab.
(a) Press the File Name button (1) and enter a name for
your scanned file via the soft keyboard then press
the OK button.
(b) Use the following features as required:
Resolution (2) (150, 200, 300, 400, 600dpi)
Color Mode (3) (Color, Grayscale, B/W)
Sides (4) (Single, Top/Top, Top/Bottom)
Allows you to define simplex or duplex and the
duplex orientation of front and back sides of a page
for scanning.
(c) To access advanced settings, press the Advanced
Settings button (5):
1
2 3 4 5
C9800 MFP User’s Guide> 99
Select from the following features as required:
NO FEATURE OPTIONS DESCRIPTION
1 Original Size Auto, 5.5x8.5,
5.5x8.5R, 8.5x11,
8.5x11R, 8.5x13,
8.5x14, 11x17, A5,
A5R, A4, A4R, A3, B5,
B5R, B4
Allows you to select the
scanned document size.
2 Original Type Mixed, Text, Photo Allows you to specify
the type of images on
the document. This
allows automatic (pre-
set) optimization of
image quality settings.
3 Exposure -5 to +5 by 1 Allows you to select
Brightness level and
Contrast level.
4 Job Build OFF / ON Allows you to construct
a single copy job or
scan job from multiple
individual sheets or
originals.
4 5
1 2 3 6
7
C9800 MFP User’s Guide> 100
6. Place the document to be scanned on the scanner unit
glass or ADF.
7. Press the START button.
M
AILBOX
SEND
MODE
–
SCAN
TO
H
OLD
Q
UEUE
The main steps in summary are:
(a) Press the SCAN TO MAILBOX button.
(b) Press the Hold Queue button.
(c) On the Attachments tab, define your attachment
properties, using the Advanced setting features as
required.
(d) Set your document on the scanner unit.
5 Edge/Center
Erase
OFF / Edge
Metric: 0-50mm in
1mm increments
Inch: 0" – 2.0" in 0.1"
increments
Allows you to block out
the peripheral areas of
the document where
spurious shadows and
borders may arise when
scanning with the
document cover open
(such as with books and
magazines) or for other
purposes.
Center
Metric: 0-50mm in
1mm increments
Inch: 0" – 2.0" in 0.1"
increments
Allows you to block out
a centred rectangular
area of the document
where spurious
shadows and borders
may arise when
scanning bound
originals (books,
magazines) with the
centre spread layout.
6 File
Compression
Level
Off, 1 to 10 by 1 Allows you to select
compression level.
7 Background
Removal
OFF, 1 to 10 by 1 Allows you to block out
the colour background
of the image (assuming
document has a colour
background) - such that
the background colour
is not displayed.
NO FEATURE OPTIONS DESCRIPTION
C9800 MFP User’s Guide> 101
(e) Press the START button on the Scanner Unit control
panel.
These steps are expanded below.
1. Press the SCAN TO MAILBOX button to display the
Mailbox Send Mode screen.
2. Press the Hold Queue button (1).
3. On the Hold Queue tab (2), check the displayed settings
for your scanned file.
1
2
C9800 MFP User’s Guide> 102
4. Touch the Attachments tab.
(a) Press the File Name button (1) and enter a name for
your scanned file via the soft keyboard then press
the OK button.
(b) Use the following features as required:
Resolution (2) (150, 200, 300, 400, 600dpi)
Color Mode (3) (Color, Grayscale, B/W)
Sides (4) (Single, Top/Top, Top/Bottom)
Allows you to define simplex or duplex and the
duplex orientation of front and back sides of a page
for scanning.
(c) To access advanced settings, press the Advanced
Settings button (5):
1
2 3 4 5
C9800 MFP User’s Guide> 103
Select from the following features as required:
NO FEATURE OPTIONS DESCRIPTION
1 Original Size Auto, 5.5x8.5,
5.5x8.5R, 8.5x11,
8.5x11R, 8.5x13,
8.5x14, 11x17, A5,
A5R, A4, A4R, A3, B5,
B5R, B4
Allows you to select the
scanned document size.
2 Original Type Mixed, Text, Photo Allows you to specify
the type of images on
the document. This
allows automatic (pre-
set) optimization of
image quality settings.
3 Exposure -5 to +5 by 1 Allows you to select
Brightness level and
Contrast level.
4 Job Build OFF / ON Allows you to construct
a single copy job or
scan job from multiple
individual sheets or
originals.
4 5
1 2 3 6
7
C9800 MFP User’s Guide> 104
5. Place the document to be scanned on the scanner unit
glass or ADF.
6. Press the START button.
5 Edge/Center
Erase
OFF / Edge
Metric: 0-50mm in
1mm increments
Inch: 0" – 2.0" in 0.1"
increments
Allows you to block out
the peripheral areas of
the document where
spurious shadows and
borders may arise when
scanning with the
document cover open
(such as with books and
magazines) or for other
purposes.
Center
Metric: 0-50mm in
1mm increments
Inch: 0" – 2.0" in 0.1"
increments
Allows you to block out
a centred rectangular
area of the document
where spurious
shadows and borders
may arise when
scanning bound
originals (books,
magazines) with the
centre spread layout.
6 File
Compression
Level
OFF, 1 to 10 by 1 Allows you to select
compression level.
7 Background
Removal
OFF, 1 to 10 by 1 Allows you to block out
the colour background
of the image (assuming
document has a colour
background) - such that
the background colour
is not displayed.
NO FEATURE OPTIONS DESCRIPTION
C9800 MFP User’s Guide> 105
C
ONSUMABLES
AND
MAINTENANCE
–
PRINTER
UNIT
This section explains how to replace consumable and
maintenance items when due. As a guide, the life expectancy of
these items is:
>Toner — 15,000 A4 pages at 5% coverage.
The printer unit is shipped with sufficient toner for 7,500
A4 pages in the print cartridges of which 1 – 2,000 A4
pages of toner are used to charge the image drum.
>Image drum — 30,000 A4 pages average life
>Transfer belt — Approximately 100,000 A4 pages
>Fuser — Approximately 100,000 A4 pages
C
HECKING
CONSUMABLE
/
MAINTENANCE
ITEM
USAGE
At any time, you can check how much of each consumable/
maintenance item is left by using the appropriate menus. For
example, enter the menu system and follow the path:
Configuration>Supplies Life>Cyan Toner
The percentage of Cyan Toner remaining is displayed on the
display panel and the printer unit then returns to the ready to
print status.
R
EPLACEMENT
INDICATIONS
The display panel provides messages to the effect that
consumables/maintenance items are running low or nearing end
of life followed some time later by a message that replacement is
required. You should replace the item as soon as possible after
this message is displayed to avoid the possibility of print quality
being compromised.
The paper feed rollers and the multi-purpose (MP) tray feed
rollers do not have any replacement warning messages.
Recommended replacement: after approximately 120,000 A4
sheets.
C9800 MFP User’s Guide> 106
C
ONSUMABLE
ITEM
ORDER
INFORMATION
M
AINTENANCE
ITEM
ORDER
DETAILS
ITEM LIFE ORDER NUMBER
Toner, Black 15,000 A4 pages @ 5% 42918916
Toner, Cyan 15,000 A4 pages @ 5% 42918915
Toner, Magenta 15,000 A4 pages @ 5% 42918914
Toner, Yellow 15,000 A4 pages @ 5% 42918913
Toner, rainbow pack
(1 ea. CMYK toner)
15,000 A4 pages @ 5% 43112702
Image drum, Black 30,000 A4 pages avg 42918108
Image drum, Cyan 30,000 A4 pages avg 42918107
Image drum, Magenta 30,000 A4 pages avg 42918106
Image drum, Yellow 30,000 A4 pages avg 42918105
Staples 3 x 3000 staples 42937603
ITEM LIFE ORDER NUMBER
Fuser unit 100,000 A4 pages 42931703
Belt unit 100,000 A4 pages 42931603
Waste toner container 30,000 A4 pages avg 42869403
Hopping roller set
(Tray)
120,000 A4 pages 42931803
Hopping roller set (MPT) 120,000 A4 pages 42939702
C9800 MFP User’s Guide> 107
R
EPLACING
CONSUMABLES
/
MAINTENANCE
ITEMS
Each consumable or maintenance item comes complete with its
own installation details which give full instructions on
replacement. You are advised to follow these instructions
carefully.
C
LEANING
THE
LED
HEADS
You are advised to clean the LED heads:
>any time you replace a toner cartridge (a LED lens cleaner
is enclosed with each replacement toner cartridge)
>if printing is showing signs of faded images, white stripes
or blurred letters
You can use a LED lens cleaner or dry, soft cloth for cleaning the
LED heads.
1. Raise the scanner unit then open the top cover of the
printer unit.
CAUTION!
Only use genuine OKI Printing Solutions original
consumables to ensure the best quality and performance
from your hardware. Non-Oki Original products may
damage your printer unit’s performance and invalidate
your warranty. Specifications subject to change without
notice. All trademarks acknowledged.
1
a
b
c
C9800 MFP User’s Guide> 108
2. With an LED lens cleaner or soft cloth, gently wipe each of
the four heads (1). Move the cleaner as shown, using a
clean section of the cleaner with each pass. Be careful not
to damage the guards (2).
3. Close the printer unit top cover then lower the scanner
unit.
C9800 MFP User’s Guide> 109
C
LEANING
THE
PAPER
FEED
ROLLERS
Clean the paper feed rollers if paper jams frequently occur.
1. Remove items like a wrist watch or bracelet then use the
Shutdown/Restart button followed by the On/Off
switch to turn the printer unit off.
C9800 MFP User’s Guide> 110
2. Open Tray 1 side cover and pull out the paper guide plate
(1).
3. Remove Tray 1 completely from the printer unit.
1
C9800 MFP User’s Guide> 111
4. Gaining access through the gap left by Tray 1, wipe the 3
paper feed rollers (2) with a soft cloth lightly moistened
with water.
5. Replace Tray 1.
2
C9800 MFP User’s Guide> 112
6. Return the paper guide plate to its original position and
close Tray 1 side cover.
7. Turn on the printer unit.
C9800 MFP User’s Guide> 113
C
LEANING
THE
PRINTER
UNIT
CASING
1. Turn the printer unit off by using the Shutdown/Restart
button followed by the On/Off switch.
2. Wipe the printer unit surface with a soft cloth moistened
sparingly with water or neutral detergent.
3. Use a soft dry cloth to dry the printer unit surface.
C9800 MFP User’s Guide> 114
4. Turn on the printer unit.
E
MPTYING
THE
PUNCH
CHIP
BOX
(Punch unit optional accessory)
When the display panel indicates that the punch chip box is full,
empty the box as follows:
1. Operate the Finisher lever and move the Finisher away
from the printer unit.
C9800 MFP User’s Guide> 115
2. Pull out the punch chip box, being careful to keep it level
so as not to spill any chips.
3. Discard the chips in an appropriate place.
4. Replace the punch chip box carefully into the Finisher.
C9800 MFP User’s Guide> 116
5. Check that the punch chip box has been replaced correctly
then move the Finisher back into position, being careful
not to trap your fingers.
C9800 MFP User’s Guide> 117
M
AINTENANCE
–
SCANNER
UNIT
C
LEANING
THE
ADF
From time to time the pad assembly and feed rollers may become
contaminated with ink, toner particles or paper dust. In this case
the scan module may not feed documents smoothly. If this
occurs, follow the cleaning procedure below.
1. Moisten a cotton swab with isopropyl alcohol (95%).
2. Press down the ADF release button (1) and open the ADF
front cover (2).
3. Wipe the feed rollers (3) by moving the swab from side to
side.
4. Rotate the rollers forward with your finger and repeat
Step 3 until the rollers are clean. Be careful not to snag or
damage the springs near the pad (4).
5. Wipe the pad (4) from top to bottom, being careful not to
hook the springs.
6. Close the ADF front cover (2).
Your machine is now ready to use.
1
2
34
C9800 MFP User’s Guide> 118
C
LEANING
THE
T
OUCH
S
CREEN
D
ISPLAY
1. To clean the display surface, use a soft cloth, either dry or
moistened with neutral detergent or ethanol. Do not use
any organic solvents, acid or alkali solutions.
C
LEANING
THE
DOCUMENT
GLASS
The document glass needs to be cleaned occasionally to ensure
optimum image quality and performance.
Clean the glass as follows.
1. Open the document cover (1).
2. Moisten a soft, clean cloth with isopropyl alcohol (95%).
3. Gently wipe the document glass (2) and the white sheet
(3) on the lower side of the document cover to remove
dust or any toner particles.
CAUTION!
Be careful not to stress or damage the touch screen
display.
1
2
3
C9800 MFP User’s Guide> 119
4. Close the document cover (1).
Your machine is now ready for use.
R
EPLACING
THE
SNAP
-
IN
PAD
MODULE
After scanning approximately 100,000 pages through the ADF,
the pad may become worn and you may experience problems
with document feeding. In this case, you are recommended to
replace the pad module by a new one.
Replace the pad module as follows.
R
EMOVING
THE
SNAP
-
IN
PAD
MODULE
1. Press down the ADF release button (1) and open the ADF
front cover (2).
1
2
C9800 MFP User’s Guide> 120
2. Press both arms of the ADF snap-in pad module inward
with your fingers and pull out the ADF snap-in pad
module.
I
NSERTING
A
NEW
SNAP
-
IN
PAD
MODULE
1. Remove the new snap-in pad module from its box.
2. Press both arms of the snap-in pad module (2) inward
using two fingers.
C9800 MFP User’s Guide> 121
3. Push the snap-in pad module into the hole until it snaps
into place.
C9800 MFP User’s Guide> 122
O
PTIONAL
ACCESSORIES
This section describes optional accessory equipment for your
MFP. The following accessories are available:
>Finisher (for stapling or saddle stitching printer output)
>Punch unit (to extend Finisher functionality)
A
CCESSORY
ORDER
INFORMATION
I
NSTALLING
ACCESSORIES
NOTE
The Finisher and Punch unit must be installed by an authorized
engineer.
For the following accessories, you have to make the appropriate
setting in your printer driver(s):
>Punch unit
>Finisher
Refer to the Printing Guide for driver setting details.
ITEM ORDER NUMBER
Finisher:
4-tray 01166701
Finisher Punch Unit:
4 hole
2 hole
4 hole (Sweden)
42872903
42872901
42872904
C9800 MFP User’s Guide> 123
T
ROUBLESHOOTING
G
ENERAL
If the printer unit display panel does not display anything or is
still in standby mode 10 minutes after switching on, follow the
printer unit shutdown sequence (page 52) to switch it off. Check
all cable connections before restarting the printer unit. If the
problem persists, contact your dealer.
N
ETWORKING
The majority of networking troubleshooting is dealt with in the
Fiery Configuration Guide. For specific troubleshooting on e-mail
and LDAP server problems, refer to “Appendix G–
Troubleshooting (network)” on page 197.
P
APER
JAMS
This section provides information to help you deal with problems
that may arise when using the MFP. The following paragraphs
describe actions to take in the event of a paper jam and how to
deal with unsatisfactory print results. Display panel messages
about paper jams and relevant actions are given in this section
while a list of other typical messages and suggested responses is
given in “Appendix A – Display Panel Messages (Printer)” on
page 162.
P
APER
JAMS
–
PRINTER
UNIT
If a paper jam occurs, a message appears on the display panel in
the printer unit Control Panel. You can press the Help button to
display guidance on how to clear the jam.
For full details of clearing jams, refer to the following paragraphs,
which correspond to the paper jam messages.
O
PEN
COVER
,
PAPER
JAM
,
TTTTTT
SIDE
COVER
Tray 1, or any one of Tray 2 to Tray 4, can appear in place of the
tttttt characters in the display panel message. In this example
Tray 1 is used, the procedure being similar for all other trays.
C9800 MFP User’s Guide> 124
1. Squeeze the catch (1) on Tray 1 side cover and open the
cover.
2. Holding it by the tab (2), turn the paper guide outward.
3. Carefully remove the jammed paper.
1
2
C9800 MFP User’s Guide> 125
4. Put the paper guide back into position and close Tray 1
side cover.
O
PEN
COVER
,
PAPER
JAM
,
SIDE
COVER
1. If the MP Tray is open, close it so that the side cover (1) is
visible.
1
C9800 MFP User’s Guide> 126
2. Pull the release lever (2) and pull open the side cover.
3. Carefully remove the jammed paper.
2
C9800 MFP User’s Guide> 127
4. Close the side cover.
O
PEN
COVER
,
PAPER
JAM
,
TOP
COVER
1. Raise the scanner unit, squeeze the printer unit top cover
handle (1) and open the top cover.
1
WARNING
Be careful not to touch the fuser unit which is hot after
printing.
C9800 MFP User’s Guide> 128
2. Squeeze the basket handle (2) and raise the drum basket.
3. Carefully remove any paper on the belt.
4. If paper is jammed in the fuser unit, push the lock lever
(3) in the direction shown to release the unit.
WARNING
Be careful not to touch the fuser unit which may be hot
after printing. If the fuser unit is hot, wait until it cools
before attempting to remove any jammed paper.
C9800 MFP User’s Guide> 129
Holding the fuser unit (4) by the handle, lift it out of the
printer unit and place it on a flat surface.
5. Pull up the jam release levers (5) and remove the jammed
paper.
4
3
5
C9800 MFP User’s Guide> 130
6. Carefully replace the fuser unit into the printer unit and
turn the lock lever (6) in the direction shown to lock the
fuser unit.
7. If paper is jammed near the paper exit, open the face-up
stacker (7).
6
7
C9800 MFP User’s Guide> 131
8. Open the side cover (paper exit) (8) and remove the
jammed paper.
9. Close the side cover (paper exit) and then the face-up
stacker.
8
C9800 MFP User’s Guide> 132
10. Return the image drum basket (9) into position and check
it is locked.
11. Close the printer unit top cover and ensure it is latched,
then lower the scanner unit.
9
C9800 MFP User’s Guide> 133
P
APER
JAMS
–
DUPLEX
UNIT
C
HECK
DUPLEX
UNIT
,
PAPER
JAM
1. If a Finisher unit is attached to your printer unit, operate
the lever (1) of the Inverter unit to separate the Inverter
from the printer.
1
C9800 MFP User’s Guide> 134
2. Operate the duplex cover release button (2) and open the
cover.
3. Carefully remove any jammed paper then close the cover.
2
C9800 MFP User’s Guide> 135
4. Operate the levers (3) and pull out the duplex unit.
5. Holding the front top cover by the grip (4), push it gently
inwards and raise it.
3
3
4
C9800 MFP User’s Guide> 136
6. Remove any jammed paper.
7. In similar manner, check for and clear any paper jammed
under the rear top cover.
C9800 MFP User’s Guide> 137
8. Replace the two top covers.
9. Push the duplex unit back into position.
C9800 MFP User’s Guide> 138
10. If you detached a Finisher unit to gain access to the
duplex unit, replace the Finisher unit.
C9800 MFP User’s Guide> 139
P
APER
JAMS
– F
INISHER
(
OPTIONAL
ACCESSORY
)
C
HECK
F
INISHER
,
PAPER
JAM
/
PAPER
REMAINS
Use the Help button on the printer unit control panel to check the
number displayed. You will need this to be able to clear the paper
jam. The following paragraphs explain what to do for each of the
indicated numeric codes.
591, 592, 593, 599/ 643, 645 (
PAPER
JAM
AROUND
F
INISHER
)
1. Remove any paper at the Finisher paper exit.
2. Operate the Finisher lever (1) and move the Finisher away
from the Inverter.
1
C9800 MFP User’s Guide> 140
3. Open the Finisher top cover.
4. Carefully remove any jammed paper.
5. Close the Finisher top cover.
C9800 MFP User’s Guide> 141
6. Move the Finisher back into position and connect it to the
Inverter.
594, 597, 598/ 644, 646 (
PAPER
JAM
IN
F
INISHER
)
1. Operate the Finisher lever (1) and move the Finisher away
from the Inverter.
1
C9800 MFP User’s Guide> 142
2. Open the Finisher front cover (2).
3. Continue to turn the lower knob (3) clockwise until any
jammed paper is completely ejected.
4. Remove the ejected paper.
2
3
C9800 MFP User’s Guide> 143
5. Close the Finisher front cover.
6. Open the Finisher right side cover.
7. Carefully remove any jammed paper.
C9800 MFP User’s Guide> 144
8. Close the Finisher right side cover.
9. Move the Finisher back into position and connect it to the
Inverter.
C9800 MFP User’s Guide> 145
590 (
PAPER
JAM
IN
F
INISHER
/P
UNCH
UNIT
)
1. Operate the Finisher lever (1) and move the Finisher away
from the Inverter.
2. Move the tab (2) on the right side of the Finisher to align
it with the mark (3).
3. Open the Finisher top cover.
1
2
3
C9800 MFP User’s Guide> 147
C
HECK
I
NVERTER
,
PAPER
JAM
1. Operate the Finisher lever (1) and move the Finisher away
from the Inverter.
2. Squeeze the recessed handle (2) and open the left side
cover of the Inverter.
1
2
C9800 MFP User’s Guide> 148
3. Carefully remove any jammed paper.
4. Close the Inverter left side cover.
5. Move the Finisher back into position and connect it to the
Inverter.
C9800 MFP User’s Guide> 149
6. Operate the Inverter lever (3) and separate the Inverter
from the printer.
7. Open the right side door (4) of the Inverter.
3
4
C9800 MFP User’s Guide> 150
8. Remove any jammed paper.
9. Close the right side door.
10. Move the Finisher and Inverter back into position and
connect to the printer unit.
C9800 MFP User’s Guide> 151
A
VOIDING
PRINTER
UNIT
PAPER
JAMS
The following table summarizes possible causes of paper jams
and suggests ways of avoiding them.
POSSIBLE CAUSE SUGGESTED REMEDY
The printer unit is not level. Ensure the printer unit is level.
Your print media is too light or
too heavy.
Use appropriate media.
Your print media is damp or
charged with static electricity.
Use media that has been stored in
appropriate temperature and humidity
conditions.
Your print media is creased or
curled.
Use appropriate media. Decurled media can
be used.
Your print media sheets are
not aligned with each other.
Remove the sheets, jog them into alignment
and reload them.
Your print media is not aligned
properly in the paper tray.
Adjust the paper stop and paper guides of
the tray, or the manual feed guide on the MP
Tray to align the media properly.
Your envelopes to be printed
are not oriented properly.
Adjust the orientation as required.
Your printer unit feed roller is
dirty.
Wipe the roller with a cloth moistened with
water.
Your printer unit feed rollers
are wearing out.
Replace the feed rollers.
The media weight or type
have been wrongly set.
Select the correct printer menu settings for
[Media Weight] and [Media Type].
Product specificaties
| Merk: | Oki |
| Categorie: | Printer |
| Model: | C9800GA MFP |
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