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Infortrend EonStor Series GS 3000
Hardware Manual
Version 1.0
Legal Information
2
Legal Information
All Infortrend products, including the product customers have purchased from
Infortrend, shall be subject to the latest Standard Warranty Policy available on the
Infortrend website: http://www.infortrend.com/global/Support/Warranty
Infortrend may from time to time modify, update or upgrade the software, firmware or
any accompanying user documentation without any prior notice. Infortrend will
provide access to these new software, firmware or documentation releases from
certain download sections of our website or through our service partners. Customer
shall be responsible for maintaining updated version of the software, firmware or
other documentation by downloading or obtaining from Infortrend, and installing
designated updated code, including but not limited to firmware, microcode, basic
input/out system code, utility programs, device drivers, and diagnostics delivered
with Infortrend product.
Before installing any software, applications or components provided by a third party,
customer should ensure that they are compatible and interoperable with Infortrend
product by checking in advance with Infortrend. Customer is solely responsible for
ensuring the compatibility and interoperability of the third party’s products with
Infortrend product. Customer is further solely responsible for ensuring its systems,
software, and data are adequately backed up as a precaution against possible
failures, alternation, or loss.
For any questions of hardware/ software compatibility, and the update/ upgrade code,
customer should contact Infortrend sales representative or technical support for
assistance.
To the extent permitted by applicable laws, Infortrend shall NOT be responsible for
any interoperability or compatibility issues that may arise when (1) products, software,
or options not certified and supported by Infortrend are used; (2) configurations not
certified and supported by Infortrend are used; (3) parts intended for one system are
installed in another system of different make or model.
Contact Information
3
Contact Information
Customer Support
Contact your system vendor or visit the following support site.
EonStor GS Support
Headquarters
(Taiwan)
Infortrend Technology, Inc.
8F, No. 102, Sec. 3, Jhongshan Rd., Jhonghe Dist., New Taipei City 235, Taiwan
Tel: +886-2- -0126 Fax: +886-2- -2226 2226 0020 Email Technical Support Website, ,
Americas
Infortrend Corporation
435 Lakeside Dr. Sunnyvale, CA. 9 , USA 4085
Tel: +1- - -5088 Fax: +1- - -408 988 408 988 6288 Email, Technical Support, Website
China
Infortrend Technology, Ltd. Infortrend/ 北京分
北京分
北京分
北京分北京分公司
公司
公司
公司公司 Map
北京市朝阳区东四环中路远洋国际中心 座 室D 403
Room 403,Block D, Ocean International Center, Dis. Chaoyang, Beijing, China
Tel: +86- -10 6310-6168 Fax: +86- - 10 59648252 Email, Technical Support, Website
Europe (EMEA)
Infortrend Europe LTD.
5 Ringway Centre, Edison Road, Basingstoke, Hampshire, RG21 6YH, UK
Tel: +44- -1256 305 220 305 221- Fax: +44- -1256 - Email, Technical Support, Website
Japan
Infortrend Japan, Inc.
105 0023- 東京都港区芝浦 －1 7－ 岡家寿ビル14 6F
Tel: +81-3- - Fax: +81-3- -5730 6551 5730 6552 Email, Technical Support, Website
Copyright Notice
4
Copyright Notice
All rights reserved. This publication may not be reproduced, transmitted,
transcribed, stored in a retrieval system, or translated into any language or
computer language, in any form or by any means, electronic, mechanical,
magnetic, optical, chemical, manual or otherwise, without the prior written
consent of Infortrend Technology, Inc.
Disclaimer
Infortrend Technology makes no representations or warranties with respect to
the contents hereof and specifically disclaims any implied warranties of
merchantability or fitness for any particular purpose. Furthermore, Infortrend
Technology reserves the right to revise this publication and to make changes
from time to time in the content hereof without obligation to notify any person of
such revisions or changes. Product specifications are also subject to change
without prior notice.
Trademarks
Infortrend, the Infortrend logo, EonOne, SANWatch, ESVA, EonStor DS,
EonStor , EonNAS, and EonPath are registered trademarks of Infortrend GS
Technology, Inc. Other names prefixed with “IFT” and “ES” are trademarks of
Infortrend Technology, Inc.
Windows is a registered trademark of Microsoft Corporation.
Mac OS X is a registered trademark of Apple Computer, Inc.
Linux is a trademark of Linus Torvalds.
All other names, brands, products or services are trademarks or registered
trademarks of their respective owners.
ESD Precautions
ESD Precautions
Handle the modules by the retention screws, ejector levers, or the ir
module’s metal frame/faceplate only. Avoid touching the PCB boards or
connector pins.
Use a grounded wrist strap and an anti-static work pad to discharge
static electricity when installing or operating the enclosure .
Avoid dust, debris, carpets, plastic, vinyl, and Styrofoam in your work
area.
Do not remove any module or component from its anti-static bag before
installation takes place.
Drives must not be stacked on top of each other without their protective
drive trays. Even when drives are fixed in the drive trays, contacting the
exposed PCB or rear-side interface may damage the drives.
About This Manual
About This Manual
The manual introduces hardware components of EonStor RAID and JBOD systems. It also GS
describes how to install, monitor, and maintain them.
For non-serviceable components, please contact our . support sites
Firmware operation: Consult the Firmware User Manual on the CD-ROM.
EonOne software: Consult the EonOne User Manual on the CD-ROM.
Revision History
Version
Date
Description
1.0
Feb. 2016
Initial release
10
Internal Backplane ..................................................................................... 24
Front Panel Components ........................................................................ 25
LED Panel ................................................................................................. 25
Drive Tray Bezel ........................................................................................ 26
Rear Panel Components ......................................................................... 27
Controller Module of RAID Models ............................................................. 27
Super Capacitor & Flash Backup Module .................................................. 29
PSU & Cooling Module .............................................................................. 30
System Monitoring Features ................................................................... 31
Expansion Enclosure Support .................................................................... 31
I2C bus ...................................................................................................... 32
Firmware (FW) and EonOne ...................................................................... 32
Audible Alarms ........................................................................................... 32
Hot-swapping ........................................................................................... 33
Hardware Installation .............................................................................. 34
Installation Prerequisites ........................................................................ 34
Installation Procedures Overview ........................................................... 35
Unpacking the System ............................................................................ 36
Box contents .............................................................................................. 36
Preinstalled Components ........................................................................... 36
Components to be Installed ....................................................................... 36
Installing Hard Drives .............................................................................. 37
Hard Drive Installation Prerequisites .......................................................... 37
SAS Interface ............................................................................................ 39
Hard Drive Designation .............................................................................. 40
Installing the Hard Drive into Drive Tray ..................................................... 41
Installing the Hard Drive Tray into the Enclosure ....................................... 42
Installing Host Boards ................................................................................ 43
Installing the Controller .............................................................................. 44
System Connection ................................................................................. 45
General Considerations on Making Connections .................................. 45
Host-Side Topologies ................................................................................. 46
Host-Side Parameters ............................................................................... 46
Maximum Concurrent Host LUN Connection (“Nexus” in SCSI) ................. 47
Maximum Queued I/O Count ..................................................................... 48
11
Fibre-Host Connections (including 10Gb FCOE iSCSI) ........................ 49
Fibre-Host Topologies ................................................................................ 51
Fibre Cabling ............................................................................................. 52
Simple End-to-End Connection .................................................................. 53
DAS (Direct-Attached) Connection ............................................................ 54
Switched Fabric Connection (Dual-Controller) ........................................... 56
Switched Fabric Connection (Single-Controller) ......................................... 58
SAS-Host RAID Connections .................................................................. 60
DAS (Direct-Attached Storage) Connection with Redundant Host Path ..... 61
DAS (Direct-Attached Storage) Connection to Two Servers ....................... 63
iSCSI-Host RAID Connections ................................................................ 64
Network & Host Connection Topologies ..................................................... 65
High Availability IP SAN with Redundant RAID Controller .......................... 66
Single-Controller with Fault-Tolerant Path .................................................. 68
High Availability IP SAN (Recommended Cabling Method for Remote
Replicatio n) ............................................................................................... 69
High Availability IP SAN with Port Trunk (Remote Replication Enabled) .... 71
Hybrid Host Connections ........................................................................ 73
Single Hybrid Unit Connected to FC/iSCSI Hosts ...................................... 73
Utilizing Hybrid iSCSI ports for Data Replication ........................................ 74
JBOD Connections .................................................................................. 75
JBOD SAS Expansion Configuration ......................................................... 75
Configuration Rules ................................................................................... 76
Dual-Controller Expansion Connection ...................................................... 78
Single-Controller Expansion Connections .................................................. 79
Management Console Connections ....................................................... 80
Connecting RAID system to external consoles .......................................... 80
Power Connections ................................................................................. 81
Checklist .................................................................................................... 81
Power Cords Connections ......................................................................... 82
Power On Procedure ................................................................................. 82
Power On Status Check ............................................................................. 83
Power Off Procedure ................................................................................. 84
System Monitoring .................................................................................. 85
Monitoring Features ................................................................................ 85
LED Panel ................................................................................................. 87
Drive Tray LED .......................................................................................... 89
12
Controller LED ......................................................................................... 90
Controller LED for RAID Models ................................................................ 90
Controller LED for 12 Gb/s SAS JBOD Models .......................................... 92
iSCSI / Ethernet Management Port LEDs .................................................. 93
10 Gb iSCSI Host Port LEDs (Fibre) .......................................................... 94
10 Gb iSCSI Host Port LEDs (RJ45) .......................................................... 94
8 Gb Fibre-Host Port LEDs ........................................................................ 95
16 Gb Fibre Channel Host Port LEDs ........................................................ 96
6G SAS-Host Port LEDs ............................................................................ 97
12G SAS-Host Port LEDs .......................................................................... 98
PSU & Built-in Cooling Module LEDs ..................................................... 99
Alarms and I2C Bus ............................................................................... 100
Audible Alarms ......................................................................................... 100
I2C ........................................................................................................... 100
Restoring Default System Settings ...................................................... 101
Restoring Default Settings ....................................................................... 101
System Maintenance ............................................................................. 103
Replacing the Controller Module(s): Single / Dual / Simultaneous
Upgrade .................................................................................................. 104
Replacing the Host Board ..................................................................... 107
Replacing the Memory Module on RAID Systems ............................... 108
Replacing the CBM for RAID Models ..................................................... 110
Replacing the Flash Backup Module ......................................................... 110
Super Capacitor Fault Conditions and Precautions ................................... 111
Replacing Flash Backup Module (coupled with SuperCap) ....................... 112
Replacing the Power Supply Module / Cooling Module ....................... 113
Detecting a Failed PSU ............................................................................ 113
Replacing Power Supply Unit ................................................................... 114
Replacing a Hard Drive .......................................................................... 116
Appendix ................................................................................................. 118
Technical Specifications ........................................................................ 118
Host Board Interface ................................................................................. 118
RAID Configurations for RAID Models ...................................................... 119
Fault Tolerance for RAID models ............................................................. 120
Power Supply .......................................................................................... 121
Dimensions .............................................................................................. 122
Environment ............................................................................................ 123
13
Certifications .......................................................................................... 124
Summary ................................................................................................ 124
Slide Rail Kit Installation Guide ............................................................ 125
Slide Rail Kits ......................................................................................... 125
Enclosure Installation Prerequisites .................................................... 125
Unpacking the System .......................................................................... 126
Component Installation Procedure ....................................................... 126
Tools Required ....................................................................................... 126
Rack Ear Mount Kit ................................................................................ 127
Kit Contents ............................................................................................. 127
Installation Procedure .............................................................................. 128
Slide Rail Kit ........................................................................................... 130
Kit Contents ............................................................................................. 130
Once Mounted ........................................................................................ 134
14
Introduction
Product Overview
This manual introduces EonStor 3000 systems that support 3Gbps 6Gbps and GS ,
12Gbps SAS and Near Line SAS, SATA hard drives s The enclosure is and SSD .
designed to utilize or 3 hard drives. Drive capacity can be expanded by 2.5” .5”
attaching expansion hard drive enclosures (JBODs).
Model Naming Conventions
The naming rules for RAID and JBOD models are explained in the example below:
RAID: GS30 RCB GS 24
(A) + 30 (B) + 24 (C) + R (D) + C (E) + B (F)
Designation
Description
(A)
GS EonStor systems = GS
JB = JBOD systems
(B)
30 where 0 indicates first generation, 1 indicates second generation and so on
(C)
12 = 2U system, 12 hard drives capable
16 = 3U system, 16 hard drives capable
24 = 2U system, 24 hard drives capable
(D)
R = redundant (dual) controllers
S = single and upgradeable to Dual-Controllers
(E)
C CBM (Cache Backup Module) with super capacitor and flash module =
(F)
B = 2.5 hard drive form factor system ”
3.5 hard drive form factor system if not mentioned ”
15
EonStor GS 3012
EonStor GS 3016
EonStor GS 3024B
Model Variations
Comprised of RAID and JBOD models, RAID systems store hard drives and control
the entire storage array while JBOD systems connect to a master RAID system and
allow storage capacity expansion by adding more hard drives. Hard drive limitation(s)
may vary model to model.
17
Power supply unit with built-in cooling module
Cooling module built into the power supply unit (PSU) protect the is to system from
overheating. The two hot-swappable PSUs provide constant power to the system.
The modular nature of the system and the easy accessibility to all major components
ensure ease of maintenance.
18
The Rear Panel
Dual-Controller Models
Dual-Controller systems are indicated by R in their model number (please refer an “ ”
to Model Naming Conventions). Controller A is located on top and controller B at the
bottom for all models. If one controller fails, the second controller module will take
over in a manner that is transparent to application servers.
A
B
EonStor GS 3012R / 3024RB
A
B
EonStor GS 3016R
The top controller (Controller A) is the primary controller. The bottom controller
(Controller B) is the secondary (= redundant) controller which is idle during normal
operation and takes over the management role when Controller A cannot function
properly du to hardware error, controller module removal, etc. e
If the failed Controller A restarts or a replacement is installed, Controller A will
temporarily assume the role of the secondary controller.
When the RAID system is rebooted, all system configurations will revert back to the
default state and Controller B returns the primary role to Controller A.
19
Single-Controller Models
Single-Controller models are designated by a G or S in their model number. The “ ” “ ”
second controller slot is filled with a dummy cage.
A
EonStor GS 3012 / 3024B
A
EonStor GS 3016
Upgrading Single-Controller to Dual-Controller System
If the model name of a Single-Controller RAID/JBOD is designated with the letter “S”,
it can be upgraded into a Dual-Controller configuration by adding another controller
module and firmware upgrade (see software manual). If the model name is
designated with a “G”, it is not upgradeable to a Dual-Controller configuration.
For details, please contact your vendor for detail s.
Connection between RAID and JBOD
The following rule applies when connecting RAID and JBOD(s):
Dual-Controller RAID system connects to Dual-Controller JBOD.
Single-Controller RAID connects to Single-Controller JBOD.
20
Chassis
The chassis is rugged constructed and divided into front and rear sections. The
chassis is designed to be installed into a rack or cabinet.
Front Panel
1
3
2
6
5
4
7
EonStor GS 3012
1
3
2
6
4
5
7
EonStor GS 3016
1
3
2
6
4
5
7
EonStor GS 3024B
21
Each drive tray is hot-swappable and holds 2.5 / Hard drive trays (1): a
3 -inch hard drive. 4U60 systems have 3 drawers, holding 20 hard .5
drives in each drawer
LED Panel (2): The panel has Service / Power / Cooling Fan / Thermal /
System LEDs.
The mute button is to mute an alarm Mute button service LED (3/ ):
when sound or to indicate to the administrator the system requires
service.
The rotary ID switch is for Rotary ID switch in JBOD systems (4):
users to set a unique ID to each JBOD when connected in a multi-array
environment.
Handles (5): There are handles on both sides of the enclosure for users
to pull / push the enclosure out and into the cabinet when the enclosure
is installed on a slide rail rackmount system.
There are two rackmount holes (one on each Rackmount holes (6):
side of the enclosure) for users to secure the enclosure onto the
cabinet.
There is a set of hard drive status LEDs Hard drive status LED (7):
right hand side or below of the hard drive tray indicate operation to
status.
25
Front Panel Components
LED Panel
1
2
3
4
5
6
ES GS 3000 LED panel
The LED panel can be located on the chassis ear. The LED panel contains Service
LED , a power supply status LED , cooling module status LED , temperature (1) (2) (3)
sensor status LED , System fault LED Mute Service button rotary ID (4) (5), (6),
switch (only JBOD) . For details, please refer to LED Panel. (7)
WARNING
If critical faults are indicated on the LED panel, verify the cause of the problem as
soon as possible and contact your system vendor and arrange for a replacement
module.
26
Drive Tray Bezel
3
1
2
1
2 3
3.5 inch
2.5 inch
The drive tray designed to accommodate separately purchased SAS or SATA is
interface hard disk drives. There is a release button (1) that has to be used to retrieve
disk drives from the chassis To the right of the bezel plate, there is a drive busy LED .
(2) (3) and a power status LED .
NOTE
Please note: The status LEDs of a 2.5 inch HDD tray are on the front panel of an SFF
(Small Form Factor) enclosure itself, below each tray or top right (3U / 36-bay).
WARNING
Be careful not to warp, twist, or contort the drive tray in any way (e.g., by dropping it
or resting heavy objects on it). If the drive bay structure is deformed or altered, the
drive trays may not fit into the drive bay.
32
JBOD Enclosure Status Monitoring:
A RAID system, when connected with expansion JBODs, acquires the component
status within other enclosures via a proprietary enclosure monitoring service using
the in-band connectivity. No additional management connection is required.
I2C bus
The detection circuitry and temperature sensors are interfaced through a
non-user-serviceable I2C bus. When JBODs are attached to RAID controllers, JBOD
component status is reported through in-band protocols over expansion links that is
managed by a proprietary enclosure service.
Firmware (FW) and EonOne
The firmware (FW) is preloaded and is used to configure the system. The FW can be
accessed through EonOne, a browser-based graphical user interface (GUI) software
that can be installed on a local/remote computer and accessed via the network. The
manager communicates with the array via the connection of the existing host links or
the Ethernet link to the array’s Ethernet port.
Audible Alarms
The system comes with audible alarms that are triggered when certain active
components fail or when certain controller or system thresholds are exceeded.
Whenever you hear an audible alarm, it is imperative that you determine the cause
and rectify the problem immediately.
Event notification messages indicate the completion or status of array configuration
tasks and are always accompanied by two or three successive and prolonged beeps.
The alarm can be turned off using the on the front panel. mute button
WARNING
Failing to respond when an audible alarm is heard can lead to permanent dam (s) age
to the system. When an audible alarm is heard, rectify the problem as soon as
possible.
Product specificaties
| Merk: | Infortrend |
| Categorie: | Nas |
| Model: | EonStor GS 3024 |
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