Blackberry 8700C Handleiding

Blackberry Mobiele telefoon 8700C

Lees hieronder de 📖 handleiding in het Nederlandse voor Blackberry 8700C (257 pagina's) in de categorie Mobiele telefoon. Deze handleiding was nuttig voor 68 personen en werd door 2 gebruikers gemiddeld met 4.5 sterren beoordeeld

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User Guide

BlackBerry 8700 Smartphone

SWD-280428-0212105034-001

Contents

BlackBerry basics..................................................................................................................................................................................................................................9

Switch applications..........................................................................................................................................................................................................................................9

Assign an application to a Convenience key................................................................................................................................................................................................9

Set owner information......................................................................................................................................................................................................................................9

About links.........................................................................................................................................................................................................................................................9

Create a link for a PIN......................................................................................................................................................................................................................................9

BlackBerry basics shortcuts...........................................................................................................................................................................................................................10

BlackBerry basics troubleshooting 10...............................................................................................................................................................................................................

Shortcuts 11.................................................................................................................................................................................................................................................

Phone shortcuts................................................................................................................................................................................................................................................11

Media shortcuts................................................................................................................................................................................................................................................11

Message shortcuts 12...........................................................................................................................................................................................................................................

Typing shortcuts 12..............................................................................................................................................................................................................................................

Search shortcuts..............................................................................................................................................................................................................................................13

Attachment shortcuts 13.....................................................................................................................................................................................................................................

Browser shortcuts............................................................................................................................................................................................................................................14

Map shortcuts 15..................................................................................................................................................................................................................................................

Calendar shortcuts..........................................................................................................................................................................................................................................15

Phone...................................................................................................................................................................................................................................................... 17

Phone basics.....................................................................................................................................................................................................................................................17

Emergency calls...............................................................................................................................................................................................................................................19

Volume 19..............................................................................................................................................................................................................................................................

Voice mail.........................................................................................................................................................................................................................................................20

Speed dial........................................................................................................................................................................................................................................................20

Conference calls 21..............................................................................................................................................................................................................................................

Caller ID............................................................................................................................................................................................................................................................22

Call logs............................................................................................................................................................................................................................................................23

Call waiting......................................................................................................................................................................................................................................................24

Call forwarding................................................................................................................................................................................................................................................25

Call blocking 27....................................................................................................................................................................................................................................................

Fixed dialing....................................................................................................................................................................................................................................................28

Smart dialing...................................................................................................................................................................................................................................................29

TTY support......................................................................................................................................................................................................................................................30

Multiple phone numbers.................................................................................................................................................................................................................................31

Phone options...................................................................................................................................................................................................................................................31

Phone troubleshooting...................................................................................................................................................................................................................................33

Media 35.....................................................................................................................................................................................................................................................

Transferring and downloading media files 35.................................................................................................................................................................................................

Playing media files and recording voice notes 36..........................................................................................................................................................................................

Managing media files 37.....................................................................................................................................................................................................................................

Viewing pictures.............................................................................................................................................................................................................................................39

Managing pictures..........................................................................................................................................................................................................................................41

Messages 43...............................................................................................................................................................................................................................................

Message basics............................................................................................................................................................................................................................................... 43

Email messages...............................................................................................................................................................................................................................................48

PIN messages..................................................................................................................................................................................................................................................55

SMS text messages.........................................................................................................................................................................................................................................56

MMS messages 60...............................................................................................................................................................................................................................................

Message list options.......................................................................................................................................................................................................................................63

Message troubleshooting..............................................................................................................................................................................................................................68

Typing.....................................................................................................................................................................................................................................................73

Typing basics 73...................................................................................................................................................................................................................................................

Typing input methods.................................................................................................................................................................................................................................... 75

Spelling checker..............................................................................................................................................................................................................................................76

Custom dictionary...........................................................................................................................................................................................................................................78

AutoText...........................................................................................................................................................................................................................................................79

Typing shortcuts..............................................................................................................................................................................................................................................12

Typing troubleshooting...................................................................................................................................................................................................................................81

Search....................................................................................................................................................................................................................................................83

Messages, attachments, and web pages.....................................................................................................................................................................................................83

Organizer data................................................................................................................................................................................................................................................85

Attachments 87..........................................................................................................................................................................................................................................

Attachment basics 87..........................................................................................................................................................................................................................................

Document attachments.................................................................................................................................................................................................................................89

Spreadsheet attachments 89.............................................................................................................................................................................................................................

Media attachments 91.........................................................................................................................................................................................................................................

Presentation attachments..............................................................................................................................................................................................................................91

vCard contact attachments...........................................................................................................................................................................................................................92

Attachment shortcuts.....................................................................................................................................................................................................................................13

Attachment troubleshooting.........................................................................................................................................................................................................................93

Synchronization 95..................................................................................................................................................................................................................................

About synchronization 95...................................................................................................................................................................................................................................

Reconcile email messages over the wireless network 95..............................................................................................................................................................................

Delete email messages over the wireless network....................................................................................................................................................................................95

Prerequisites: Wireless data synchronization............................................................................................................................................................................................96

Synchronize organizer data over the wireless network............................................................................................................................................................................96

About synchronization conflicts...................................................................................................................................................................................................................96

Manage email reconciliation conflicts........................................................................................................................................................................................................96

Manage data synchronization conflicts......................................................................................................................................................................................................97

About backing up and restoring device data 97.............................................................................................................................................................................................

Prerequisites: Wireless data restoration 97.....................................................................................................................................................................................................

Delete all device data.....................................................................................................................................................................................................................................97

Empty the deleted items folder on your computer from your device 97.....................................................................................................................................................

Synchronization troubleshooting.................................................................................................................................................................................................................98

Browser.................................................................................................................................................................................................................................................101

Browser basics................................................................................................................................................................................................................................................101

Browser bookmarks.......................................................................................................................................................................................................................................104

Web feeds.......................................................................................................................................................................................................................................................106

Browser options.............................................................................................................................................................................................................................................108

Browser security..............................................................................................................................................................................................................................................111

Browser push...................................................................................................................................................................................................................................................113

Browser troubleshooting...............................................................................................................................................................................................................................115

Applications 117.........................................................................................................................................................................................................................................

Add an application 117.........................................................................................................................................................................................................................................

View properties for an application..............................................................................................................................................................................................................117

Delete a third-party application 117..................................................................................................................................................................................................................

Receive a device password prompt before you add an application........................................................................................................................................................117

View the size of an application database 117...................................................................................................................................................................................................

About upgrading the BlackBerry Device Software...................................................................................................................................................................................118

Prerequisites: Upgrading the BlackBerry Device Software over the wireless network 118......................................................................................................................

Upgrade the BlackBerry Device Software 118..................................................................................................................................................................................................

Return to the previous version of the BlackBerry Device Software 118.......................................................................................................................................................

Delete the previous version of the BlackBerry Device Software 119............................................................................................................................................................

Application troubleshooting........................................................................................................................................................................................................................ 119

Maps 121......................................................................................................................................................................................................................................................

Map basics.......................................................................................................................................................................................................................................................121

Navigation......................................................................................................................................................................................................................................................122

Maps bookmarks............................................................................................................................................................................................................................................123

Map options....................................................................................................................................................................................................................................................124

Map shortcuts..................................................................................................................................................................................................................................................15

Maps troubleshooting...................................................................................................................................................................................................................................126

GPS technology..................................................................................................................................................................................................................................127

About GPS technology..................................................................................................................................................................................................................................127

Get your GPS location...................................................................................................................................................................................................................................127

Prevent others from tracking your location 127...............................................................................................................................................................................................

GPS technology troubleshooting 127................................................................................................................................................................................................................

Contacts...............................................................................................................................................................................................................................................129

Contact basics...............................................................................................................................................................................................................................................129

Customizing contacts....................................................................................................................................................................................................................................131

Categories.......................................................................................................................................................................................................................................................132

Mailing lists 134....................................................................................................................................................................................................................................................

Multiple address books.................................................................................................................................................................................................................................135

SIM card phone book....................................................................................................................................................................................................................................136

Contact list options 137.......................................................................................................................................................................................................................................

Contact troubleshooting 138..............................................................................................................................................................................................................................

Calendar..............................................................................................................................................................................................................................................139

Calendar basics.............................................................................................................................................................................................................................................139

Meetings..........................................................................................................................................................................................................................................................141

Calendar options 143...........................................................................................................................................................................................................................................

Multiple calendars........................................................................................................................................................................................................................................146

Calendar troubleshooting 147............................................................................................................................................................................................................................

Tasks.....................................................................................................................................................................................................................................................149

Task basics.....................................................................................................................................................................................................................................................149

Task list options 152.............................................................................................................................................................................................................................................

Memos..................................................................................................................................................................................................................................................155

Memo basics..................................................................................................................................................................................................................................................155

Memo list options 157..........................................................................................................................................................................................................................................

Alarm....................................................................................................................................................................................................................................................159

About the alarm.............................................................................................................................................................................................................................................159

Turn on the alarm..........................................................................................................................................................................................................................................159

Silence the alarm..........................................................................................................................................................................................................................................159

Calculator 161.............................................................................................................................................................................................................................................

Use the calculator..........................................................................................................................................................................................................................................161

Convert a measurement................................................................................................................................................................................................................................161

Bluetooth technology.......................................................................................................................................................................................................................163

Bluetooth technology basics.......................................................................................................................................................................................................................163

Bluetooth technology options.....................................................................................................................................................................................................................165

Bluetooth technology troubleshooting......................................................................................................................................................................................................168

Date and time 171......................................................................................................................................................................................................................................

Set the date and time 171....................................................................................................................................................................................................................................

Get the date and time from the wireless network automatically 171...........................................................................................................................................................

Date and time troubleshooting 171....................................................................................................................................................................................................................

Notification profiles..........................................................................................................................................................................................................................173

Notification basics.........................................................................................................................................................................................................................................173

LED notification.............................................................................................................................................................................................................................................175

Custom notification 176......................................................................................................................................................................................................................................

Notification profile troubleshooting...........................................................................................................................................................................................................178

BlackBerry Messenger......................................................................................................................................................................................................................179

Contacts 179..........................................................................................................................................................................................................................................................

Conversations.................................................................................................................................................................................................................................................181

Availability......................................................................................................................................................................................................................................................183

Display and keyboard.......................................................................................................................................................................................................................185

Backlighting...................................................................................................................................................................................................................................................185

Display options..............................................................................................................................................................................................................................................186

Keyboard options...........................................................................................................................................................................................................................................187

Themes............................................................................................................................................................................................................................................................188

Display troubleshooting...............................................................................................................................................................................................................................189

Language..............................................................................................................................................................................................................................................191

Change the display language......................................................................................................................................................................................................................191

Add a display language.................................................................................................................................................................................................................................191

Delete a display language............................................................................................................................................................................................................................191

About typing input languages.....................................................................................................................................................................................................................191

Change the typing input language 76..............................................................................................................................................................................................................

Switch typing input methods........................................................................................................................................................................................................................75

Turn off the shortcut for switching typing input languages 192..................................................................................................................................................................

Change the input options for SureType technology................................................................................................................................................................................192

Change the display options for contacts 137...................................................................................................................................................................................................

Language troubleshooting...........................................................................................................................................................................................................................192

Wireless network coverage..............................................................................................................................................................................................................193

Find information about wireless coverage indicators.............................................................................................................................................................................193

Turn off the connection to the wireless network......................................................................................................................................................................................193

Turn on wireless coverage notification 176......................................................................................................................................................................................................

About the preferred wireless network list.................................................................................................................................................................................................193

Add a wireless network to the preferred wireless network list..............................................................................................................................................................193

Change the order of preferred wireless networks...................................................................................................................................................................................194

Delete a wireless network from the preferred wireless network list.....................................................................................................................................................194

Turn off data service.....................................................................................................................................................................................................................................195

About roaming...............................................................................................................................................................................................................................................195

Switch wireless networks manually 195...........................................................................................................................................................................................................

Wireless network coverage troubleshooting 196............................................................................................................................................................................................

Power, battery, and memory............................................................................................................................................................................................................197

Turn off your device......................................................................................................................................................................................................................................197

Set your device to turn on and turn off automatically.............................................................................................................................................................................197

Check the battery power level.....................................................................................................................................................................................................................197

Reset the device............................................................................................................................................................................................................................................197

Extend battery life 197.........................................................................................................................................................................................................................................

View the amount of available memory on your device...........................................................................................................................................................................198

Best practice: Optimizing your device performance...............................................................................................................................................................................198

SIM card...............................................................................................................................................................................................................................................199

About the SIM card phone book.................................................................................................................................................................................................................136

Add a contact to your SIM card .................................................................................................................................................................................................................136

Copy contacts from your SIM card to your address book.......................................................................................................................................................................136

Copy a contact from your address book to your SIM card......................................................................................................................................................................136

Change a SIM card contact 137..........................................................................................................................................................................................................................

Delete a SIM card contact............................................................................................................................................................................................................................137

Store SMS text messages on your SIM card...............................................................................................................................................................................................57

About SIM card security 200..............................................................................................................................................................................................................................

Protect your SIM card with a PIN code......................................................................................................................................................................................................201

Change the SIM card PIN code...................................................................................................................................................................................................................201

Change the display name for a phone number 201........................................................................................................................................................................................

Security 203...............................................................................................................................................................................................................................................

Security basics..............................................................................................................................................................................................................................................203

Password keeper...........................................................................................................................................................................................................................................204

Encryption 206.....................................................................................................................................................................................................................................................

Memory cleaning..........................................................................................................................................................................................................................................208

Certificates....................................................................................................................................................................................................................................................209

Certificate servers.........................................................................................................................................................................................................................................215

Key stores........................................................................................................................................................................................................................................................217

Smart cards....................................................................................................................................................................................................................................................219

Software tokens 222............................................................................................................................................................................................................................................

About PGP keys.............................................................................................................................................................................................................................................222

About security self-tests..............................................................................................................................................................................................................................223

Verify security software ..............................................................................................................................................................................................................................223

Security troubleshooting.............................................................................................................................................................................................................................223

Third-party application control 225......................................................................................................................................................................................................

About permissions for third-party applications 225.......................................................................................................................................................................................

Reset connection permissions for third-party applications ..................................................................................................................................................................225

About direct Internet connections for third-party applications 225............................................................................................................................................................

Set up a direct Internet connection for a third-party application 225........................................................................................................................................................

Set permissions for a third-party application 225..........................................................................................................................................................................................

Connection permissions for third-party applications 226.............................................................................................................................................................................

Interaction permissions for third-party applications..............................................................................................................................................................................226

Data permissions for third-party applications.........................................................................................................................................................................................227

BrickBreaker.......................................................................................................................................................................................................................................229

About BrickBreaker 229......................................................................................................................................................................................................................................

BrickBreaker capsules 229.................................................................................................................................................................................................................................

BrickBreaker scoring....................................................................................................................................................................................................................................230

Play BrickBreaker 230.........................................................................................................................................................................................................................................

Adjust the volume for BrickBreaker 230...........................................................................................................................................................................................................

Set the paddle speed 230...................................................................................................................................................................................................................................

Submit a score to the BrickBreaker high score web site.........................................................................................................................................................................231

Check the high scores on the BrickBreaker web site...............................................................................................................................................................................231

Service books..................................................................................................................................................................................................................................... 233

About service books......................................................................................................................................................................................................................................233

Accept a service book ..................................................................................................................................................................................................................................233

Delete a service book...................................................................................................................................................................................................................................233

Troubleshooting 235.................................................................................................................................................................................................................................

Phone troubleshooting 33...................................................................................................................................................................................................................................

Contact troubleshooting..............................................................................................................................................................................................................................138

Calendar troubleshooting............................................................................................................................................................................................................................147

Date and time troubleshooting....................................................................................................................................................................................................................171

Diagnostic reports........................................................................................................................................................................................................................................245

Glossary..............................................................................................................................................................................................................................................249

Legal notice........................................................................................................................................................................................................................................253

BlackBerry basics

Switch applications

1. In any application, click the trackwheel.

2. Click .Switch Application

3. Perform one of the following actions:

• If the application that you want to switch to appears, highlight an application and press the key.Enter

• If the application that you want to switch to does not appear, highlight and press the key.Home Screen Enter

Assign an application to a Convenience key

Your BlackBerry® device has one Convenience key on the front of the device and one on the left side. Depending on your theme, you might

not be able to change the application that is assigned to a Convenience key.

1. In the device options, click .Screen/Keyboard

2. Set the fields.Convenience Key Opens

3. Click the trackwheel.

4. Click .Save

Set owner information

Owner information appears on your BlackBerry® device screen when the device is locked.

1. In the device options, click .Owner

2. Type your contact information.

3. Click the trackwheel.

4. Click .Save

About links

Links appear on your BlackBerry® device as underlined text. You can have links to various items such as phone numbers, web sites, and

email addresses and can use these links to make calls, visit web sites, or start composing messages quickly.

Create a link for a PIN

You can create a link for a PIN in messages, calendar entries, tasks, or memos. If you click the link, you can send a PIN message.

When typing text, type and the PIN.pin:

BlackBerry basics shortcuts

• To move the cursor, roll the trackwheel.

• To move the cursor in a different direction, hold the key and roll the trackwheel.Alt

• To move back a screen, press the key.Escape

• To move to a list item or menu item, type the first letter of the item.

• To select or clear a check box, press the key.Space

• To view available values in a field, press the key.Alt

• To switch applications, hold the key and press the key. Continue to hold the key and highlight an application.Alt Escape Alt

Release the key.Alt

• To return to the Home screen or application list, press the key.End

• To switch between the active notification profile and the Vibrate notification profile, hold the key.Mute

• To delete a highlighted item, press the key.Backspace/Delete

BlackBerry basics troubleshooting

No application opens when I press a Convenience key

Verify that you have not deleted the application that you assigned to the key.

Assign a different application to the key.

Some features are not available on my device

Depending on your wireless service plan or the type of email account that is associated with your device, some features mightBlackBerry®

not be available on your device.

If your device is associated with an email account that uses a BlackBerry® Enterprise Server, your organization might not have set up some

features or might prevent you from using some features or options. If an administrator has set an option for you, a red lock indicator

appears beside the option field.

For more information about the features that are available on your device, contact your wireless service provider or administrator.

Shortcuts

BlackBerry basics shortcuts

• To move the cursor, roll the trackwheel.

• To move the cursor in a different direction, hold the key and roll the trackwheel.Alt

• To move back a screen, press the key.Escape

• To move to a list item or menu item, type the first letter of the item.

• To select or clear a check box, press the key.Space

• To view available values in a field, press the key.Alt

• To switch applications, hold the key and press the key. Continue to hold the key and highlight an application.Alt Escape Alt

Release the key.Alt

• To return to the Home screen or application list, press the key.End

• To switch between the active notification profile and the Vibrate notification profile, hold the key.Mute

• To delete a highlighted item, press the key.Backspace/Delete

Phone shortcuts

• To answer a call, press the key.Send

• To insert a plus sign (+) when typing a phone number, press the key.O

• To add an extension to a phone number, press the key. Type the extension number.X

• To set up speed dial for a contact, on the Home screen or in the phone, hold a key.

• To turn on the speakerphone during a call, press the key. To turn off the speakerphone during a call, press theSpeakerphone

Speakerphone key.

• To switch the audio path to wired headphones during a call, press the key. To switch back to the previous audioSpeakerphone

path, press the key again.Speakerphone

• To check your voice mail, hold .1

• To type a letter in a phone number field, press the key and the letter key.Alt

• To view your contact list in the phone, hold the key.Send

• To switch phone numbers, in the phone, click your active phone number. Click a phone number.

Media shortcuts

• To rotate a picture, press .L

• To zoom in to a picture, press . To zoom to the original picture size, press .3 7

• To zoom out from a picture, press . To zoom to the original picture size, press .9 7

• To fit a picture to the screen size, press .1

Message shortcuts

In a message

• To reply to a message, press .R

• To reply to all in an email message or a PIN message, press .L

• To forward a message, press .F

• To file a highlighted email message, press .I

• To view the email address of a contact, highlight the contact in an email message. Press . To view the display name, press Q Q

again.

• To move to the last cursor position after you close and reopen a received email message or PIN message, press .G

In a message list

• To open a highlighted message, press the key.Enter

• To compose a message from a message list, press .C

• To mark a message as opened or unopened, press the key and .Alt U

• To view received messages, press the key and .Alt I

• To view sent messages, press the key and .Alt O

• To view voice mail messages, press the key and .Alt V

• To view SMS text messages, press the key and .Alt S

• To view call logs, press the key and .Alt P

• To view all your messages, press the key.Escape

Move around a message list

• To move up a screen, press the key and the key.Shift Space

• To move down a screen, press the key.Space

• To move to the top of a message list, press .T

• To move to the bottom of a message list, press .B

• To move to the next date, press .N

• To move to the previous date, press .P

• To move to the next unopened item, press .U

• To move to the next related message, press .J

• To move to the previous related message, press .K

Typing shortcuts

• To insert a period, press the key twice. The next letter is capitalized.Space

• To capitalize a letter, hold the letter key until the capitalized letter appears.

• To type the alternate character on a key, press the key and the character key.Alt

• To type an accented or special character, hold the letter key and roll the trackwheel. For example, to type ü, hold and roll theU

trackwheel up until ü appears. Release the letter key when the accented or special character appears.

• To type a number in a number field, press a number key. You do not need to press the Alt key.

• To type a number in a text field, hold the key and press the number key.Alt

• To turn on NUM lock, press the key and the key. To turn off NUM lock, press the key.Alt Left Shift Shift

• To turn on CAP lock, press the key and the key. To turn off CAP lock, press the key.Alt Right Shift Shift

• To switch typing input languages, in the device options, on the Language screen, verify that the Use Input Language

Shortcut Yes Alt Enter Alt field is set to . Hold the key and press the key. Continue to hold the key and highlight a language.

Release the key.Alt

Insert symbols

• To insert an at sign (@) or a period (.) in an email address field, press the key.Space

• To type a symbol, press the key. Type the letter that appears below the symbol.Symbol

• To type the currency symbol assigned to the key, press the key.Currency Currency

Work with text

• To highlight a line of text, press the key and roll the trackwheel.Shift

• To highlight text character by character, hold the key and roll the trackwheel.Shift

• To cancel a text selection, press the key.Escape

• To cut highlighted text when typing, press the key and the key.Shift Backspace/Delete

• To copy highlighted text when typing, press the key and click the trackwheel.Alt

• To paste highlighted text when typing, press the key and click the trackwheel.Shift

Search shortcuts

• To search for a contact in a list of contacts, type the contact name or initials separated by a space.

• To search for text in a message, press .S

• To search for text in an attachment or on a web page, press .F

• To search for text in a presentation attachment, verify that you are viewing the presentation in text view or in text and slide view.

Press .F

Attachment shortcuts

• To search for text in an attachment, press .F

• To move to the last cursor position after closing and reopening an attachment, press .G

In a spreadsheet

• To move to a specific cell, press .G

• To view the content of a cell, press the key.Space

• To switch worksheets, press . Highlight a worksheet. Press the key. V Enter

• To view hidden columns or rows, press . To hide the columns or rows, press .H H

In a presentation

• To switch presentation views, press .M

• To move to the next slide, verify that you are viewing the presentation in slide view. Press .N

• To move to the previous slide, verify that you are viewing the presentation in slide view. Press .P

• To move to the last cursor position after closing and reopening a presentation attachment, verify that you are viewing the

presentation in text view or in text and slide view. Press .G

Browser shortcuts

• To insert a period (.) in the web address field, press the key.Space

• To insert a slash mark (/) in the web address field, press the key and the key.Shift Space

• To stop loading a web page, press the key.Escape

• To close the browser, hold the key.Escape

On a web page

• To move to a specific web page, press .G

• To return to the home page, press .H

• To open the bookmark list, press .K

• To add a bookmark, press .A

• To view a list of web pages that you have visited recently, press .I

• To refresh a web page, press .R

• To view the web page address for a link, highlight a link. Press .L

• To view the web page address for a web page, press .P

• To save a web page to a message list, press .S

• To follow a link, highlight or pause on the link. Press the key.Enter

• To hide the banner, press . To view the banner, press .U U

• To open the browser options, in the browser, press .O

• To hide the browser, press .D

Navigate a web page

• To move up a screen, press the key and the key.Shift Space

• To move down a screen, press the key.Space

• To move to the top of a web page, press .T

• To move to the bottom of a web page, press .B

Map shortcuts

• To pan a map, press the number key that corresponds to the direction in which you want to pan.

• To zoom in to a map, press .I

• To zoom out from a map, press .O

• To view status information at the top of a map, press . To hide status information at the top of a map, press .U U

• To view tracking information at the bottom of a map, press the key. To hide tracking information at the bottom of a map,Space

press the key.Space

• To move to the next direction on a route, press .N

• To move to the previous direction on a route, press .P

Calendar shortcuts

For shortcuts to work in Day view, in the general calendar options, change the field to Enable Quick Entry No.

• To schedule an appointment, press .C

• To change to Agenda view, press .A

• To change to Day view, press .D

• To change to Week view, press .W

• To change to Month view, press .M

• To move to the next day, week, or month, press the key.Space

• To move to the previous day, week, or month, press the key and the key.Shift Space

• To move the cursor horizontally in Week view, hold the key and roll the trackwheel.Alt

• To move the cursor vertically in Month view, hold the key and roll the trackwheel.Alt

• To move to the current date, press .T

• To move to a specific date, press .G

Phone

Phone basics

Find your phone number

In the phone, your phone number appears at the top of the screen. If you have more than one phone number associated with your

BlackBerry® device, your active phone number appears at the top of the screen.

Make a call

1. On the Home screen or in the phone, perform one of the following actions:

• Type a phone number.

• Type part of a contact name. Highlight a contact or phone number.

2. Press the key.

To end the call, press the key.

Answer a second call

1. Click the trackwheel.

2. Perform one of the following actions:

• To answer the incoming call and place the current call on hold, click .Answer - Hold Current

• To answer the incoming call and end the current call, click .Answer - Drop Current

To return to the first call, click the trackwheel.Click .Swap

Mute a call

During a call, press the key.Mute

To turn mute off, press the key again.Mute

Place a call on hold

1. During a call, click the trackwheel.

2. Click .Hold

To resume a call, click the trackwheel. Click .Resume

Turn on the speakerphone

During a call, press the key.Speakerphone

To turn off the speakerphone, press the key again.Speakerphone

Do not hold the BlackBerry® device near your ear while you use the speakerphone. Hearing damage can occur. For more information, see

the safety and product information booklet for your device.

Dial an extension

1. Press the key.X

2. Type the extension number.

Dial using numbers or letters

When you type a letter in a phone number, your BlackBerry® device dials the number that is associated with the letter on a conventional

phone keypad.

• To type a number, press a number key.

• To type a letter, hold the key. Press the letter key.Alt

Switch applications during a call

1. During a call, click the trackwheel.

2. Click .Home Screen

Note: If you switch to a different application and you want to end the call, press the End key.

Make a call when the device is locked

Verify that dialing from the Lock screen is turned on.

1. On the Lock screen, roll the trackwheel.

2. Click .Place Call

3. Perform one of the following actions:

• Type a phone number.

• Type part of a contact name. Click a contact or phone number.

4. Press the key.Send

To end the call, press the key.End

About using a headset

You can purchase an optional headset to use with your BlackBerry® device.

In the phone, you can use a headset button to answer or end a call, or turn on or turn off mute during a call.

For more information about using the headset, see the documentation that came with your headset.

Emergency calls

About emergency calls

Your BlackBerry® device is designed to make emergency calls even when it is locked or the SIM card is not inserted. If the connection to

the wireless network is turned off when you initiate an emergency call, your device is designed to connect to the wireless network

automatically. If you are outside of a wireless coverage area and the SOS wireless coverage indicator appears, you can only call emergency

numbers.

You can only make emergency calls by typing official emergency access numbers (for example, 911 in North America or 112 in countries

that are part of the European Union).

Make an emergency call

• If your keyboard or BlackBerry® device is unlocked, in the phone, type the emergency number. Press the key.Send

• If your keyboard or device is locked, press the key. Click . Click .Enter Emergency Call Yes

Volume

Adjust the volume

• To increase the volume, roll the trackwheel up.

• To decrease the volume, roll the trackwheel down.

Change the default volume for calls

You can increase or decrease the default volume for calls. The higher the volume percentage, the louder the volume.

1. In the phone, click the trackwheel.

2. Click .Options

3. Click .General Options

4. Change the field.Default Call Volume

5. Click the trackwheel.

6. Click .Save

Improve sound quality during a call

You can only change sound quality for the earpiece on your BlackBerry® device.

1. During a call, click the trackwheel.

2. Click .Enhance Call Audio

3. Select a bass or treble option.

Improve sound quality for all calls

You can only change sound quality for the earpiece on your BlackBerry® device.

1. In the phone, click the trackwheel.

2. Click .Options

3. Click .General Options

4. Change the field.Enhance Call Audio

5. Click the trackwheel.

6. Click .Save

Voice mail

Check your voice mail

Verify that you have a voice mail access number.

Depending on your theme, you might be able to check your voice mail from the Home screen.

1. In the phone, click the trackwheel.

2. Click .Call Voice Mail

Change the voice mail access number

If a voice mail access number is not already set on your BlackBerry® device, you can type the access number for a different voice mail

system. If you have more than one phone number associated with your device, you can only set the voice mail access number for the active

phone number.

1. In the phone, click the trackwheel.

2. Click .Options

3. Click .Voice Mail

4. Type a voice mail access number and a password.

5. Click the trackwheel.

6. Click .Save

Speed dial

Set up speed dial for a contact

1. In the phone, click the trackwheel.

2. Click .View Speed Dial List

3. Click an unassigned key.

4. Click .New Speed Dial

5. Click a contact.

6. Click .Add Speed Dial To <contact name>

To make a call using speed dial, in the phone, on the Home screen, in a message, or in a message list, hold the key that you assigned to

the contact.

Change the contact assigned to a speed dial key

1. In the phone, click the trackwheel.

2. Click .View Speed Dial List

3. Click a contact or phone number.

4. Perform one of the following actions:

• To change the contact that is assigned to a speed dial key, click . Click a new contact. Click Edit Add Speed Dial To <contact

name>.

• To assign the contact to a different speed dial key, click . Roll the trackwheel to move the contact to the new speed dialMove

key. Click the trackwheel.

• To delete the contact from the speed dial list, click .Delete

Conference calls

Make a conference call

1. During a call, press the key.Send

2. Type a phone number or highlight a contact.

3. Press the key.Send

4. During the second call, click the trackwheel.

5. Click .Join

Note: When you add more than two numbers to a conference call, place the conference call on hold before you call the next phone number

or contact.

Create a phone number link for a conference call

1. Type a phone number for the conference call bridge.

2. Type and the access code.X

Speak privately with a contact during a conference call

1. During a conference call, click the trackwheel.

2. Click .Split Call

3. Click a contact.

To return to the conference call, click the trackwheel. Click .Join

Disconnect a contact from a conference call

1. During a conference call, click the trackwheel.

2. Click .Drop Call

3. Click a contact.

Leave a conference call

Verify that your wireless service provider supports this feature.

If you make a conference call, you can leave the conference call and the call continues without you.

1. During a conference call, click the trackwheel.

2. Click .Transfer

Caller ID

Add a caller ID picture for a contact

1. In the address book, highlight a contact.

2. Click the trackwheel.

3. Click .Add Picture

4. Highlight a picture.

5. Click the trackwheel.

6. Click .Select

7. Center the picture in the box.

8. Click the trackwheel.

9. Click .Crop and Save

Change the caller ID picture for a contact

1. In the address book, highlight a contact.

2. Click the trackwheel.

3. Click .Edit

4. Highlight the caller ID picture.

5. Click the trackwheel.

6. Click .Replace Picture

7. Highlight a picture.

8. Click the trackwheel.

9. Click .Select

10. Center the picture in the box.

11. Click the trackwheel.

12. Click .Crop and Save

Delete the caller ID picture for a contact

1. In the address book, highlight a contact.

2. Click the trackwheel.

3. Click .Edit

4. Click the caller ID picture.

5. Click .Delete Picture

6. Click the trackwheel.

7. Click .Save

Call logs

About call logs

Call logs include the date on which you called your contact, the phone number that you called, and the duration of the call. You can also

add notes to your call logs. You can view call logs in the phone or, depending on how you set your call logging options, you can view call

logs in a message list. Depending on your theme, missed calls might also appear on the Home screen.

Your BlackBerry® device stores call logs for 30 days.

View call logs in a message list

1. In the phone, click the trackwheel.

2. Click .Options

3. Click .Call Logging

4. Select an option for a call log type.

To hide call logs in a message list, select the option.None

Add notes to a call log

1. In the phone, highlight a call log.

2. Click the trackwheel.

3. Click .View History

4. Click the trackwheel.

5. Click .Add Notes

6. Type call notes.

7. Click the trackwheel.

8. Click .Save

Change call log notes

1. In the phone, highlight a call log.

2. Click the trackwheel.

3. Click .View History

4. Click the trackwheel.

5. Click .Edit Notes

6. Change the call notes.

7. Click the trackwheel.

8. Click .Save

Send a call log

1. In the phone, highlight a call log.

2. Click the trackwheel.

3. Click .View History

4. Click the trackwheel.

5. Click .Forward

Delete call log notes

1. In the phone, highlight a call log.

2. Click the trackwheel.

3. Click .View History

4. Click the trackwheel.

5. Click .Edit Notes

6. Click the trackwheel.

7. Click .Clear Field

8. Click the trackwheel.

9. Click .Save

Call waiting

Prerequisites: Call waiting

• Verify that your wireless service plan includes this service.

• Verify that your wireless service provider has set up your SIM card for this service.

Turn on call waiting

If you have more than one phone number associated with your BlackBerry® device, you can change call waiting options for the active

phone number only.

1. In the phone, click the trackwheel.

2. Click .Options

3. Click .Call Waiting

4. Change the field to .Call Waiting Enabled Yes

5. Click the trackwheel.

6. Click .Save

To turn off call waiting, change the field to Call Waiting Enabled No.

Call forwarding

About call forwarding

Depending on your wireless service provider, one or more call forwarding phone numbers might already be available on your SIM card.

You might not be able to change or delete these phone numbers or add new ones. If you have more than one phone number associated

with your BlackBerry® device, you can only change call forwarding options for the active phone number.

For more information, contact your wireless service provider.

Prerequisites: Call forwarding

• Verify that your wireless service plan includes this service.

• Verify that your wireless service provider has set up your SIM card for this service.

Forward calls

Verify that you have one or more call forwarding numbers.

1. In the phone, click the trackwheel.

2. Click .Options

3. Click .Call Forwarding

4. Click the trackwheel.

5. Click .Change Option

6. Click a call forwarding number.

7. Click the trackwheel.

8. Click .Save

To stop forwarding calls, change the field to .Forward All Calls Do Not Forward

Add a call forwarding phone number

1. In the phone, click the trackwheel.

2. Click .Options

3. Click .Call Forwarding

4. Click the trackwheel.

5. Click .New Number

6. Type a phone number.

7. Press the key.Enter

8. Click the trackwheel.

9. Click .Close

Change a call forwarding phone number

You can only change call forwarding phone numbers that you have added.

1. In the phone, click the trackwheel.

2. Click .Options

3. Click .Call Forwarding

4. Click the trackwheel.

5. Click .Edit Numbers

6. Click a phone number.

7. Click .Edit

8. Change the phone number.

9. Click the trackwheel.

Delete a call forwarding phone number

You can only delete call forwarding phone numbers that you have added.

1. In the phone, click the trackwheel.

2. Click .Options

3. Click .Call Forwarding

4. Click the trackwheel.

5. Click .Edit Numbers

6. Click a phone number.

7. Click .Delete

Call blocking

About call blocking

You can block all incoming calls or block incoming calls only when you roam to another wireless network.

You can also block all outgoing calls and all outgoing international calls, or you can block outgoing international calls only when you roam

to another wireless network.

If you have more than one phone number associated with your BlackBerry®device, you can change call blocking options for the active

phone number only.

Prerequisites: Call blocking

• Verify that your wireless service plan includes this service.

• Verify that your wireless service provider has set up your SIM card for this service.

• Verify that your wireless service provider has provided you with a call blocking password.

Block calls

1. In the phone, click the trackwheel.

2. Click .Options

3. Click .Call Barring

4. Highlight a call blocking option.

5. Click the trackwheel.

6. Click .Enable

7. Type your call blocking password.

To stop blocking calls, highlight a call blocking option. Click the trackwheel. Click .Disable

Change the call blocking password

1. In the phone, click the trackwheel.

2. Click .Options

3. Click .Call Barring

4. Click the trackwheel.

5. Click .Change Password

Fixed dialing

About fixed dialing

If you turn on fixed dialing, you can only make calls to contacts that appear in your fixed dialing list.

You can make an emergency call when fixed dialing is turned on, even if the emergency number does not appear in your fixed dialing list.

If your wireless service plan includes SMS text messaging, you can also send SMS text messages to contacts that appear in your fixed

dialing list.

Prerequisites: Fixed dialing

• Verify that your wireless service provider has set up your SIM card for this service.

• Verify that your wireless service provider has provided you with a SIM card PIN 2 code.

Turn on fixed dialing

1. In the phone, click the trackwheel.

2. Click .Options

3. Click .FDN Phone List

4. Click the trackwheel.

5. Click .Enable FDN Mode

6. Type your PIN2 code.

7. Click the trackwheel.

To turn off fixed dialing, click the trackwheel. Click .Disable FDN Mode

Add a contact to your fixed dialing list

1. In the phone, click the trackwheel.

2. Click .Options

3. Click .FDN Phone List

4. Click the trackwheel.

5. Click .New

6. Type your PIN2 code.

7. Click the trackwheel.

8. Type a name and a phone number.

9. Click the trackwheel.

10. Click .Save

Change a contact in your fixed dialing list

1. In the phone, click the trackwheel.

2. Click .Options

3. Click .FDN Phone List

4. Highlight a contact.

5. Click the trackwheel.

6. Click .Edit

7. Change the contact information.

8. Click the trackwheel.

9. Click .Save

Delete a contact from your fixed dialing list

1. In the phone, click the trackwheel.

2. Click .Options

3. Click .FDN Phone List

4. Highlight a contact.

5. Click the trackwheel.

6. Click .Delete

Smart dialing

About smart dialing

You can change smart-dialing options to specify a default country code and area code for phone numbers. If you specify a default country

code and area code, when you make calls, you only need to dial a country code and area code when the codes differ from the codes that

you specified in the smart-dialing options.

In the smart-dialing options, you can also specify the main phone number for an organization that you call frequently. If you specify a

phone number for an organization, you can call a contact at the organization quickly by dialing the contact's extension only. Likewise,

when you add a contact from the organization to your address book, you only need to type the contact's extension.

Set the default country code and area code

1. In the phone, click the trackwheel.

2. Click .Options

3. Click .Smart Dialing

4. Set the and fields.Country Code Area Code

5. In the field, set the default length for phone numbers in your country.National Number Length

6. Click the trackwheel.

7. Click .Save

Note: When you calculate the default length for phone numbers, include your area code and local number, but do not include your country

code or the National Direct Dialing prefix.

Set options for dialing extensions

1. In the phone, click the trackwheel.

2. Click .Options

3. Click .Smart Dialing

4. In the field, type the main phone number for an organization.Number

5. Set how long the BlackBerry® device waits before dialing an extension.

6. In the field, set the default length for extensions.Extension Length

7. Click the trackwheel.

8. Click .Save

TTY support

About TTY support

When you turn on TTY support and you connect your BlackBerry® device to a TTY device, you can make calls to and receive calls from TTY

devices. Your BlackBerry device is designed to convert received calls to text that you can read on your TTY device.

Prerequisites: TTY support

• Verify that your wireless service provider supports this feature.

• Verify that your TTY device operates at 45.45 bits per second.

• Verify that you have inserted the TTY device connector into the headset jack on your BlackBerry® device.

Turn on TTY support

1. In the phone, click the trackwheel.

2. Click .Options

3. Click .TTY

4. Set the field to .TTY Mode Yes

5. Click the trackwheel.

6. Click .Save

A TTY indicator appears in the device status section of the screen.

To turn off TTY support, set the field to TTY Mode No.

Multiple phone numbers

About multiple phone numbers

Your SIM card might support more than one phone number, or your BlackBerry® device might be associated with a phone number provided

by your wireless service provider and an enterprise voice phone number provided by your organization.

If you have more than one phone number associated with your device, you can switch the phone number that you use as your active phone

number. You can receive calls to all phone numbers that are associated with your device, but you make calls using your active phone

number. During a call, you can use your active phone number only. For example, you cannot place one call on hold and make a second

call using another phone number.

Switch the active phone number

1. In the phone options, click .General Options

2. Change the field.Active Line

3. Click the trackwheel.

4. Click .Save

Phone options

Turn on dialing from the Lock screen

1. In the device options, click .Security Options

2. Click .General Settings

3. Set the field to .Allow Outgoing Calls While Locked Yes

4. Click the trackwheel.

5. Click .Save

Sort phone numbers or contacts on the Phone screen

1. In the phone, click the trackwheel.

2. Click .Options

3. Click .General Options

4. Perform one of the following actions:

• To sort phone numbers or contacts by frequency of use, set the field to .Phone List View Most Used

• To sort contacts alphabetically by contact name, set the field to Phone List View Name.

• To sort phone numbers or contacts by recency of use, set the field to .Phone List View Most Recent

5. Click the trackwheel.

6. Click .Save

To sort phone numbers or contacts by call logs again, set the field to .Phone List View Call Log

Hide or display your phone number when you make calls

The wireless network can override the option that you choose.

1. In the phone, click the trackwheel.

2. Click .Options

3. Click .General Options

4. Perform one of the following actions:

• To request that your phone number is hidden, set the field to .Restrict My Identity Always

• To request that your phone number is displayed, set the field to .Restrict My Identity Never

• To request that the network decide whether to hide or display your phone number, set the field to Restrict My Identity Network

Determined.

5. Click the trackwheel.

6. Click .Save

Turn off the prompt that appears before you delete items

You can turn off the prompt that appears before you delete messages, call logs, contacts, calendar entries, tasks, memos, or passwords.

1. In an application, click the trackwheel.

2. Click .Options

3. If necessary, click .General Options

4. Change the field to Confirm Delete No.

5. Click the trackwheel.

6. Click .Save

Stop ending calls when you insert your device in the holster

1. In the phone, click the trackwheel.

2. Click .Options

3. Click .General Options

4. Set the field to .Auto End Calls Never

5. Click the trackwheel.

6. Click .Save

Answer calls automatically when you remove your device from the holster

1. In the phone, click the trackwheel.

2. Click .Options

3. Click .General Options

4. Change the field to .Auto Answer Calls Out Of Holster

5. Click the trackwheel.

6. Click .Save

Reset a call timer

1. In the phone, click the trackwheel.

2. Click .Status

3. Click or .Last Call Total Calls

4. Click .Clear Timer

5. Click the trackwheel.

6. Click .Save

Phone shortcuts

• To answer a call, press the key.Send

• To insert a plus sign (+) when typing a phone number, press the key.O

• To add an extension to a phone number, press the key. Type the extension number.X

• To set up speed dial for a contact, on the Home screen or in the phone, hold a key.

• To turn on the speakerphone during a call, press the key. To turn off the speakerphone during a call, press theSpeakerphone

Speakerphone key.

• To switch the audio path to wired headphones during a call, press the key. To switch back to the previous audioSpeakerphone

path, press the key again.Speakerphone

• To check your voice mail, hold .1

• To type a letter in a phone number field, press the key and the letter key.Alt

• To view your contact list in the phone, hold the key.Send

• To switch phone numbers, in the phone, click your active phone number. Click a phone number.

Phone troubleshooting

I cannot make or receive calls

Try performing the following actions:

• Verify that your BlackBerry® device is connected to the wireless network.

• If you cannot make calls and fixed dialing is turned on, verify that the phone number for your contact appears in your fixed

dialing list or turn off fixed dialing.

• If you have traveled to another country and you have not changed your smart-dialing options, dial the full phone number,

including the country code and area code, for your contact.

• If you are not receiving calls, verify that call blocking and call forwarding are turned off.

• If your SIM card supports more than one phone number, but you have only one phone number, verify that the phone number is

set as your active phone number.

My phone number appears as Unknown in the phone

Try changing the phone number on your SIM card to change how your phone number appears in the phone. In the device options, click

Advanced Options SIM Card Edit SIM Phone Number. Click . Highlight the phone number. Click the trackwheel. Click . Type your phone

number. Click the trackwheel.

Note: If you change the phone number on your SIM card, you do not change the phone number that your device uses to makeBlackBerry®

and receive calls.

I cannot check my voice mail

If you have more than one phone number associated with your BlackBerry® device and you are trying to check your voice mail using a

shortcut key, your device calls the voice mail access number for your active phone number.

Try checking the voice mail for your alternate phone number.

I cannot join a call

If your BlackBerry® device is associated with an enterprise voice phone number, you cannot join a call that you make from or receive to

your enterprise voice phone number with a call that you make from or receive to the phone number provided by your wireless service

provider.

Media

Transferring and downloading media files

About transferring media files

You can connect your BlackBerry® device to your computer to transfer files between your device and your computer, or you can use

Bluetooth® technology to send media files to or receive media files from a Bluetooth enabled device.

If you connect your device to your computer, you can transfer media files between your device and your computer using the media manager

tool of the BlackBerry® Desktop Manager. For more information about using the media manager tool, see the Media Manager Online

Help.

Transfer a file between your device and your computer using the Roxio Media Manager

1. Connect your BlackBerry® device to your computer.

2. On your computer, open the BlackBerry® Desktop Manager.

3. Double-click .Media Manager

4. Drag a file or folder from one location to another.

For more information about transferring and managing media files, see the online help that is available in the Roxio® Media Manager.

Receive a media file using Bluetooth technology

Verify that Bluetooth® technology is turned on and that your BlackBerry® device is paired with a Bluetooth enabled device.

1. In the media application, click a media type.

2. Click .View

3. Click the trackwheel.

4. Click .Receive Using Bluetooth

5. Click .Yes

6. Click .Save

Send a media file

If you send a media file using Bluetooth® technology, verify that Bluetooth technology is turned on and that your BlackBerry® device is

paired with a Bluetooth enabled device.

You can only send ring tones or pictures that you added.

1. In the media application, click a media type.

2. Click .View

3. If necessary, click a category.

4. Click .View

5. Highlight a media file.

6. Click the trackwheel.

7. Click one of the following menu items:

•Send As Email

•Send As MMS

•Send Using Bluetooth

Download a ring tone

Verify that your wireless service provider supports this feature.

1. In the media application, click .Ring Tones

2. Click .View

3. Click .All Ring Tones

4. Click .View

5. Click the trackwheel.

6. Click .Download Ring Tones

Download a Home screen background

Verify that your wireless service provider supports this feature.

1. In the media application, click .Pictures

2. Click .View

3. Click .My Pictures

4. Click .View

5. Click the trackwheel.

6. Click .Download Images

Playing media files and recording voice notes

Play a ring tone

1. In the media application, click a media type.

2. Click .View

3. If necessary, click a category.

4. Click .View

5. Click a ring tone.

6. Click .Play

Search for a ring tone

1. In the media application, click a media type.

2. Click .View

3. If necessary, click a category.

4. Click .View

5. In the field, type part or all of a name for a ring tone.Find

Record a voice note

1. In the media application, click .Voice Notes

2. Click .Record

3. Click the icon.record

4. Perform any of the following actions:

• To pause recording, click the icon. To resume recording, click the icon.pause record

• To stop recording, click the icon. Click the icon.pause stop

Adjust the volume of ring tones and voice notes

1. Click the volume slide bar.

2. Perform one of the following actions:

• To increase the volume, roll the trackwheel up.

• To decrease the volume, roll the trackwheel down.

Managing media files

View properties for a media file

1. In the media application, click a media type.

2. Click .View

3. If necessary, click a category.

4. Click .View

5. Highlight a media file.

6. Click the trackwheel.

7. Click .Properties

Change the amount of memory available for media files

1. In the media application, click the trackwheel.

2. Click .Options

3. Change the field.Device Memory Limit

4. Click the trackwheel.

5. Click .Save

Rename a ring tone

You can only rename ring tones that you added.

1. In the media application, click the trackwheel.

2. Click .Explore

3. Navigate to a folder that contains ring tones.

4. Highlight a ring tone.

5. Click .Rename

6. Type a name for the file.

7. Click .Save

Move a ring tone

You can only move ring tones that you added.

1. In the media application, click .Ring Tones

2. Navigate to a folder that contains ring tones.

3. Highlight a ring tone.

4. Click the trackwheel.

5. Click .Move

6. Click a folder.

7. Click .Open

8. Click the trackwheel.

9. Click .Move Here

Delete a ring tone

You can only delete ring tones that you added.

1. In the media application, click a media type.

2. If necessary, click a category.

3. Highlight a ring tone.

4. Click the trackwheel.

5. Click .Delete

Note: If you delete a ring tone that you use in a notification profile, the notification profile uses the default ring tone.

Viewing pictures

View a picture

1. In the media application, click .Pictures

2. Click .View

3. Click a category.

4. Click .View

5. Click a picture.

6. Click .Open

Use a picture as the Home screen background

1. In the media application, click .Pictures

2. Click .View

3. Click .My Pictures

4. Click .View

5. Highlight a picture.

6. Click the trackwheel.

7. Click .Set As Home Screen Image

To clear the picture from the Home screen, click the trackwheel. Click .Reset Home Screen Image

View pictures as a slide show

1. In the media application, click .Pictures

2. Click .View

3. Click .My Pictures

4. Click .View

5. Highlight a picture.

6. Click the trackwheel.

7. Click .View Slide Show

To close the slide show, press the key.Escape

Change the number of seconds between slides in a slide show

1. In the media application, click the trackwheel.

2. Click .Options

3. Change the field.Slide Show Interval

4. Click the trackwheel.

5. Click .Save

View pictures in a list

1. In the media application, click .Pictures

2. Click .View

3. Click .My Pictures

4. Click .View

5. Click the trackwheel.

6. Click .View List

Zoom in to or out from a picture

1. In a picture, click the trackwheel.

2. Click .Zoom

3. Roll the trackwheel.

To zoom back to the original picture size, click the trackwheel. Click .View Actual Size

Pan a picture

Verify that you have zoomed in to the picture.

Perform any of the following actions:

• To pan up, roll the trackwheel up.

• To pan down, roll the trackwheel down.

• To pan left, hold the key and roll the trackwheel up.Alt

• To pan right, hold the key and roll the trackwheel down.Alt

Rotate a picture

1. In a picture, click the trackwheel.

2. Click .Rotate

The picture turns 90 degrees in a clockwise direction.

Managing pictures

Add a picture folder

1. In the media application, click .Pictures

2. Click .View

3. Click .My Pictures

4. Click .View

5. Click the trackwheel.

6. Click .New Folder

7. Type a name for the folder.

8. Click .Save

Save a picture

Save picture files, such as .jpg, .png, .gif, or .bmp files, to the BlackBerry® device memory.

1. Open a picture attachment or highlight a picture on a web page.

2. Click the trackwheel.

3. Click .Save Image

4. Click .Save

Sort pictures

1. In the media application, click the trackwheel.

2. Click .Options

3. Change the field.Sort By

4. Click the trackwheel.

5. Click .Save

Rename a picture or picture folder

You can only rename pictures or picture folders that you added.

1. In the media application, click .Pictures

2. Click .View

3. Click .My Pictures

4. Click .View

5. Highlight a picture or picture folder.

6. Click the trackwheel.

7. Click .Rename

8. Type a name for the picture or picture folder.

9. Click .Save

Move a picture

You can only move pictures that you added.

1. In the media application, click .Pictures

2. Click .View

3. Click .My Pictures

4. Click .View

5. Highlight a picture.

6. Click the trackwheel.

7. Click .Move

8. Highlight a picture folder.

9. Click the trackwheel.

10. Click .Move Here

Delete a picture or picture folder

You can only delete pictures or picture folders that you added.

1. In the media application, click .Pictures

2. Click .View

3. Click .My Pictures

4. Click .View

5. Highlight a picture or picture folder.

6. Click the trackwheel.

7. Click .Delete

Media shortcuts

• To rotate a picture, press .L

• To zoom in to a picture, press . To zoom to the original picture size, press .3 7

• To zoom out from a picture, press . To zoom to the original picture size, press .9 7

• To fit a picture to the screen size, press .1

Messages

Message basics

Composing messages

Check spelling

You can check spelling in messages, calendar entries, tasks, or memos that you create.

1. In a message, calendar entry, task, or memo, click the trackwheel.

2. Click .Check Spelling

3. Perform any of the following actions:

• To accept the suggested spelling, click the highlighted word.

• To ignore the suggested spelling, press the key.Escape

• To ignore all instances of the suggested spelling, click . Click .Menu Ignore All

• To add the word to the custom dictionary, click . Click .Menu Add To Dictionary

• To stop checking spelling, click . Click .Menu Cancel Spell Check

Save a draft of a message

1. When composing a message, click the trackwheel.

2. Click .Save Draft

Set the importance level for a message

You can set the importance level for an email message, PIN message, or MMS message.

1. When composing a message, click the trackwheel.

2. Click .Options

3. Set the field.Importance

4. Click the trackwheel.

5. Click .Save

Blind carbon copy a contact

You can blind carbon copy a contact in an email message, a PIN message, or an MMS message.

1. When composing a message, click the trackwheel.

2. Click .Add Bcc

Add a signature

Verify that your BlackBerry® device is associated with an email account that uses a BlackBerry® Enterprise Server that supports this

feature. For more information, contact your administrator. If you use the BlackBerry® Internet Service, see the BlackBerry Internet Service

Online Help for more information.

1. In a message list, click the trackwheel.

2. Click .Options

3. Click .Email Settings

4. Set the field to .Use Auto Signature Yes

5. Type a signature.

6. Click the trackwheel.

7. Click .Save

Your signature is added to email messages after you send them.

Delete the disclaimer from an email message

If your BlackBerry® device is associated with an email account that uses a BlackBerry® Enterprise Server that supports this feature, the

BlackBerry Enterprise Server might add a disclaimer to email messages after you send them. You cannot change this disclaimer.

1. When composing an email message, click the trackwheel.

2. Click .Remove Disclaimer

To add the disclaimer again, click the trackwheel. Click .Add Disclaimer

Create a link for a PIN

You can create a link for a PIN in messages, calendar entries, tasks, or memos. If you click the link, you can send a PIN message.

When typing text, type and the PIN.pin:

Sending messages

Send an email message

1. In a message list, click the trackwheel.

2. Click .Compose Email

3. In the field, perform one of the following actions:To

• Type an email address.

• Type a contact name.

• Type part of a contact name. Click a contact.

4. Type a message.

5. Click the trackwheel.

6. Click .Send

Send a PIN message

1. In a message list, click the trackwheel.

2. Click .Compose PIN

3. In the field, perform one of the following actions:To

• Type a PIN. Click the trackwheel.

• Type a contact name. Click the trackwheel.

• Type part of a contact name. Click a contact.

4. Type a message.

5. Click the trackwheel.

6. Click .Send

Send an SMS text message

1. In a message list, click the trackwheel.

2. Click .Compose SMS

3. Perform one of the following actions:

• If the contact is not in your address book, click . Click . Type an SMS phone number (include the country codeUse Once SMS

and area code). Click the trackwheel. Click .Continue

• If the contact is in your address book, click a contact. Click .SMS <contact name>

4. Type a message.

5. Click the trackwheel.

6. Click .Send

Send an MMS message

1. In a message list, click the trackwheel.

2. Click .Compose MMS

3. Perform one of the following actions:

• If the contact is not in your address book, click . Click or . Type an email address or an MMS phone[Use Once] Email Phone

number. Click the trackwheel.

• If the contact is in your address book, click a contact. Click an email address or MMS phone number.

4. Type a message.

5. Click the trackwheel.

6. Click .Send

Reply to a message

1. In a message, click the trackwheel.

2. Click or .Reply Reply to All

Forward a message

You cannot forward MMS messages that contain content that is copyright protected.

1. In a message, click the trackwheel.

2. Perform one of the following actions:

• Click .Forward

• Click . Click a message type.Forward As

Resend a message

1. In a sent message, click the trackwheel.

2. Perform one of the following actions:

• To change the message, click . Change the message. Click the trackwheel. Click .Edit Send

• To change the recipients, click . Highlight a contact. Click the trackwheel. Click . Click a new contact.Edit Change Address

Click the trackwheel. Click .Send

• To resend the message without changing it, click .Resend

Stop a message from sending

Verify that you are not in a wireless coverage area and your BlackBerry® device is not connected to the wireless network. A clock icon

should appear beside the message.

1. In a message list, highlight the message.

2. Click the trackwheel.

3. Click .Delete

Managing messages

Open a message

If your device is associated with more than one email address, you might be able to open messages from the message list forBlackBerry®

a specific email address.

1. In a message list, click a message.

2. Click .Open

If you open an MMS message and the content does not appear, click the trackwheel. Click .Retrieve

Save a message

1. In a message, click the trackwheel.

2. Click .Save

Search for text in a message, in an attachment, or on a web page

To search for text in a presentation attachment, verify that you are viewing the presentation in text view or in text and slide view.

1. In a message, in an attachment, or on a web page, click the trackwheel.

2. Click .Find

3. Type the text.

4. Press the key.Enter

To search for the next instance of the text, click the trackwheel. Click .Find Next

Mark a message as opened or unopened

In a message list, perform one of the following actions:

• Highlight a message. Click the trackwheel. Click or .Mark Opened Mark Unopened

• Highlight a date field. Click the trackwheel. Click . Click .Mark Prior Opened Mark Opened

View an address instead of a display name

1. In a message, click a contact.

2. Click .Show Address

To view the display name again, click a contact. Click .Show Name

View messages in a specific folder

You can view email messages and MMS messages in a specific folder.

1. In a message list, click the trackwheel.

2. Click .View Folder

3. Click a folder.

4. Click .Select Folder

Delete a message

1. In a message, click the trackwheel.

2. Click .Delete

Delete multiple messages

In a message list, perform one of the following actions:

• To delete a range of messages, highlight a message. Hold the key. Roll the trackwheel up or down. Release the key.Alt Alt

Click the trackwheel. Click .Delete Messages

• To delete all message prior to a certain date, highlight a date field. Click the trackwheel. Click . Click .Delete Prior Delete

Note: Email messages that you delete using the Delete Prior menu item are not deleted from the email application on your computer

during email reconciliation.

Email messages

Email message basics

Send an email message

1. In a message list, click the trackwheel.

2. Click .Compose Email

3. In the field, perform one of the following actions:To

• Type an email address.

• Type a contact name.

• Type part of a contact name. Click a contact.

4. Type a message.

5. Click the trackwheel.

6. Click .Send

Delete the original text from a reply message

1. When replying to a message, click the trackwheel.

2. Click .Delete Original Text

File an email message

Verify that wireless email reconciliation is turned on.

1. In a message list, highlight an email message.

2. Click the trackwheel.

3. Click .File

4. Highlight a message folder.

5. Click the trackwheel.

6. Click .File

Add, change, or delete an email message folder

You can add, change, or delete email message folders in the email application on your computer. If wireless email reconciliation is turned

on, your BlackBerry® device receives changes that you make to the email message folder on your computer over the wireless network.

If wireless email reconciliation is turned off or is not available for your device, reconcile the changes using the email settings tool of the

BlackBerry® Desktop Manager. For more information about email reconciliation, see the .BlackBerry Desktop Software Online Help

Forward messages from a specific email message folder to your device

Verify that your BlackBerry® device is associated with an email account that uses a BlackBerry® Enterprise Server that supports this

feature. For more information, contact your administrator.

1. In a message list, click the trackwheel.

2. Click .Options

3. Click .Email Settings

4. Click the trackwheel.

5. Click .Folder Redirection

6. Select the check box beside an email message folder.

7. Click the trackwheel.

8. Click .Save

Note: If you click the Select All menu item, all email messages, including email messages that appear in the sent items folder in the email

application on your computer, appear on your device.

Stop storing messages sent from your device on your computer

1. In a message list, click the trackwheel.

2. Click .Options

3. Click .Email Settings

4. Change the field to Save Copy In Sent Folder No.

5. Click the trackwheel.

6. Click .Save

Stop storing messages sent from your computer on your device

1. In a message list, click the trackwheel.

2. Click .Options

3. Click .Email Settings

4. Click the trackwheel.

5. Click .Folder Redirection

6. Clear the check box beside the folder.Sent Items

7. Click the trackwheel.

8. Click .Save

Email message filters

About email message filters

You can create email message filters to specify which email messages are forwarded to your device and which remain in theBlackBerry®

email application on your computer.

Email message filters are applied to email messages based on the order in which they appear in your list of email message filters. If you

create multiple email message filters that could apply to the same email message, you must decide which one should be applied first by

placing that filter higher in the list.

Create an email message filter

Verify that your BlackBerry® device is associated with an email account that uses a BlackBerry® Enterprise Server that supports this

feature. For more information, contact your administrator. If you use the BlackBerry® Internet Service, see the BlackBerry Internet Service

Online Help for more information.

1. In a message list, click the trackwheel.

2. Click .Options

3. Click .Email Filters

4. Click the trackwheel.

5. Click .New

6. Type a name for the email message filter.

7. Set the email message filter options.

8. Click the trackwheel.

9. Click .Save

Create an email message filter based on a contact or subject

1. In a message list, highlight an email message.

2. Click the trackwheel.

3. Click or .Filter Sender Filter Subject

4. Type a name for the email message filter.

5. Set the email message filter options.

6. Click the trackwheel.

7. Click .Save

Options for email message filters

From:

Specify one or more contacts or email addresses that the email message filter should search for in the From field of email messages.

Separate multiple contacts or email addresses with a semicolon (;). To specify that the email message filter should search for all

contacts or email addresses that contain specific text, type the text and use an asterisk (*) as a wildcard character to represent the

rest of the contact or email address.

Sent To:

Specify one or more contacts or email addresses that the email message filter should search for in the Sent To field of email messages.

Separate multiple contacts or email addresses with a semicolon (;). To specify that the email message filter should search for all

contacts or email addresses that contain specific text, type the text and use an asterisk (*) as a wildcard character to represent the

rest of the contact or email address.

Sent directly to me:

Set whether the email message filter applies to email messages that include your email address in the To field.

CC to me:

Set whether the email message filter applies to email messages that include your email address in the CC field.

BCC to me:

Set whether the email message filter applies to email messages that include your email address in the BCC field.

Importance:

Set the importance level of email messages that the email message filter applies to.

Sensitivity:

Set the sensitivity level of email messages that the email message filter applies to.

Action:

Set whether email messages that the email message filter applies to are forwarded to your device. If email messages areBlackBerry®

forwarded, specify whether they are forwarded with high importance or with the email message header only.

Turn on an email message filter

1. In a message list, click the trackwheel.

2. Click .Options

3. Click .Email Filters

4. Select the check box beside an email message filter.

Change an email message filter

1. In a message list, click the trackwheel.

2. Click .Options

3. Click .Email Filters

4. Highlight an email message filter.

5. Click the trackwheel.

3. Click .Email Settings

4. Change the field to .Use Out Of Office Reply Yes

5. Type a reply.

6. If you use IBM® Lotus Notes®, in the field, set the date on which the out-of-office reply should turn off.Until

7. Click the trackwheel.

8. Click .Save

To turn off the out-of-office reply, change the field to Use Out Of Office Reply No.

Request delivery or read confirmation for email messages

Verify that your wireless service provider supports this feature.

1. In a message list, click the trackwheel.

2. Click .Options

3. Click .Email Settings

4. If necessary, change the field to the email account that uses the BlackBerry Internet Service.Message Services

5. Perform any of the following actions:

• To send read notification when a sender requests it, change the field.Send Read Receipts

• To request delivery or read notification when you send email messages, change the and fields.Confirm Delivery Confirm Read

6. Click the trackwheel.

7. Click .Save

View email messages in plain text format

1. In a message list, click the trackwheel.

2. Click .Options

3. Click .Email Settings

4. Change the field to Enable HTML Email No.

5. Click the trackwheel.

6. Click .Save

Stop loading pictures in HTML email messages

1. In a message list, click the trackwheel.

2. Click .Options

3. Click .Email Settings

4. Change the field to Show Images Automatically No.

5. Click the trackwheel.

6. Click .Save

To view pictures in an HTML email message, click the trackwheel. Click .Get Images

Hide filed email messages

1. In a message list, click the trackwheel.

2. Click .Options

3. Click .General Options

4. Change the field to .Hide Filed Messages Yes

5. Click the trackwheel.

6. Click .Save

Receive only the first section of long email messages

1. In a message list, click the trackwheel.

2. Click .Options

3. Click .General Options

4. Change the field to Auto More No.

5. Click the trackwheel.

6. Click .Save

To download more of an email message, click the trackwheel. Click or .More More All

Change the email address that you use to send messages or meeting invitations

Verify that your BlackBerry® device is associated with more than one email address.

1. In the device options, click .Advanced Options

2. Click .Default Services

3. Change the field or the field.Messaging (CMIME) Calendar (CICAL)

4. Click the trackwheel.

5. Click .Save

Stop forwarding email messages to your device

Verify that your BlackBerry® device is associated with an email account that uses a BlackBerry® Enterprise Server that supports this

feature. For more information, contact your administrator.

1. In a message list, click the trackwheel.

2. Click .Options

3. Click .Email Settings

4. Change the field to Send Email to Handheld No.

5. Click the trackwheel.

6. Click .Save

To forward email messages to your device again, change the field to .Send Email to Handheld Yes

PIN messages

About PIN messages

A PIN uniquely identifies BlackBerry® devices and BlackBerry enabled devices on the wireless network. If you have contacts who use a

BlackBerry device or a BlackBerry enabled device and you know their PIN number, you can send them PIN messages. PIN messages are

not routed through your email account.

When your PIN message is delivered to the recipient, in a message list, a D appears with a check mark beside the PIN message.

Find your PIN

In the device options, click .Status

Send a PIN message

1. In a message list, click the trackwheel.

2. Click .Compose PIN

3. In the field, perform one of the following actions:To

• Type a PIN. Click the trackwheel.

• Type a contact name. Click the trackwheel.

• Type part of a contact name. Click a contact.

4. Type a message.

5. Click the trackwheel.

6. Click .Send

Set a high importance level for received PIN messages

1. In a message list, click the trackwheel.

2. Click .Options

3. Click .General Options

4. Set the field to .Make PIN Messages Level 1 Yes

5. Click the trackwheel.

6. Click .Save

SMS text messages

SMS text message basics

About SMS text messages

With an SMS phone number, you can send and receive SMS text messages. An SMS phone number is a phone number that your wireless

service provider sets up for SMS text messaging. If you have more than one phone number associated with your BlackBerry® device, your

device sends SMS text messages using the first phone number that appears in the drop-down list at the top of the phone screen.

You can send SMS text messages to contacts who have SMS phone numbers. You can also forward SMS text messages as PIN or email

messages.

Find your SMS phone number

In the phone, your phone number appears at the top of the screen. If your wireless service provider has set up your BlackBerry® device

for SMS text messaging, this number is also your SMS phone number.

If you have more than one phone number associated with your device, the first phone number that appears in the drop-down list at the

top of the screen is your SMS phone number.

Send an SMS text message

1. In a message list, click the trackwheel.

2. Click .Compose SMS

3. Perform one of the following actions:

• If the contact is not in your address book, click . Click . Type an SMS phone number (include the country codeUse Once SMS

and area code). Click the trackwheel. Click .Continue

• If the contact is in your address book, click a contact. Click .SMS <contact name>

4. Type a message.

5. Click the trackwheel.

6. Click .Send

Add a contact to an SMS text message

You can send an SMS text message to up to ten recipients.

1. When composing an SMS text message, click the trackwheel.

2. Click .Add Recipient

3. Click a contact.

Delete the history from an SMS text message

1. When replying to an SMS text message, click the trackwheel.

2. Click .Remove History

Options for SMS text messages

Turn off AutoText for SMS text messages

1. In the device options, click .SMS

2. Set the field to .Disable AutoText Yes

3. Click the trackwheel.

4. Click .Save

View more of the history in SMS text messages

1. In the device options, click .SMS

2. Set the field.Number of Previous Items

3. Click the trackwheel.

4. Click .Save

Store SMS text messages on your SIM card

If you set your SIM card to store SMS text messages, the SIM card does not delete SMS text messages after the BlackBerry® device imports

them to a message list.

1. In the device options, click .SMS

2. Set the field to .Leave Messages On SIM Card Yes

3. Click the trackwheel.

4. Click .Save

To stop storing SMS text messages on your SIM card, set the field to . If you set this field to No, SMSLeave Messages On SIM Card No

text messages on your SIM card are deleted after the device imports them to a message list.

Request delivery notification for all SMS text messages

Depending on your wireless service provider, this option might not appear.

1. In the device options, click .SMS

2. Set the field to .Delivery Reports On

3. Click the trackwheel.

4. Click .Save

Set how long your service center attempts to send SMS text messages

If you send an SMS text message and it cannot be delivered immediately, your service center tries to send the SMS text message for the

amount of time set in the Validity Period field. Depending on your wireless service provider, this option might not appear.

1. In the device options, click .SMS

2. Set the field.Validity Period

3. Click the trackwheel.

4. Click .Save

Set a wireless network type for sending SMS text messages

Depending on your wireless service provider, this option might not appear.

1. In the device options, click .SMS

2. Set the field.Network to Send Over

3. Click the trackwheel.

4. Click .Save

Cell broadcasting

About cell broadcasting

Cell broadcasting is designed to enable wireless service providers to use SMS text messaging to send information to all BlackBerry® devices

in a specific geographical area simultaneously. You can receive cell broadcast messages that contain a specific type of information by

subscribing to a cell broadcast channel that provides that type of information. Different cell broadcast channels send different cell

broadcast messages. For example, one cell broadcast channel might send regular weather forecasts while another might send traffic

reports.

Prerequisites: Cell broadcasting

• Verify that your wireless service provider supports this feature.

• Verify that your SIM card is set up with a cell broadcast channel or your wireless service provider has provided you with the ID

for a cell broadcast channel.

• Verify that your SIM card supports the display language that you want to use for cell broadcast messages.

Turn on cell broadcasting

1. In the device options, click .Advanced Options

2. Click .Cell Broadcast

3. Change the field to .Cell Broadcasting Service On

4. Perform one of the following actions:

• If a cell broadcast channel appears on the screen, select the check box beside the channel.

• If a cell broadcast channel does not appear on the screen, highlight the field. Click the trackwheel. Click Empty Add

Channel. Type the channel ID and a nickname. Click OK.

5. Click a language.

6. Click .Enable

7. Click the trackwheel.

8. Click .Save

To turn off cell broadcasting, change the field to . Before you turn off cell broadcasting, verify that yourCell Broadcasting Service Off

wireless service provider does not use cell broadcasting to manage services, such as preferred rates, based on your location.

Stop receiving messages from a cell broadcast channel

Verify that your wireless service provider does not use the cell broadcast channel to manage services, such as preferred rates, based on

your location.

1. In the device options, click .Advanced Options

2. Click .Cell Broadcast

3. Highlight a cell broadcast channel.

4. Click the trackwheel.

5. Perform one of the following actions:

• To stop receiving messages from the cell broadcast channel, click .Disable

• To delete the cell broadcast channel, click .Delete Channel

Rename a cell broadcast channel

1. In the device options, click .Advanced Options

2. Click .Cell Broadcast

3. Highlight a cell broadcast channel.

4. Click the trackwheel.

5. Click .Set Nickname

6. Type a name for the cell broadcast channel.

7. Click OK.

MMS messages

MMS message basics

About MMS messages

With an MMS phone number, you can send and receive MMS messages that contain media files such as .jpg, .gif, .wbmp, .midi, .vcf

(vCard®), .ics (iCalendar), .avi, .mpg, or .mov files. An MMS phone number is a phone number that your wireless service provider sets up

for MMS messaging. If you have more than one phone number associated with your device, your device sends MMS messagesBlackBerry®

using the first phone number that appears in the drop-down list at the top of the Phone screen.

Prerequisites: MMS messaging

• Verify that your BlackBerry® device supports MMS messaging.

• Verify that your wireless service plan includes this service.

For more information, contact your wireless service provider or administrator.

Find your MMS phone number

In the phone, your phone number appears at the top of the screen. If your wireless service provider has set up your BlackBerry® device

for MMS messaging, this number is also your MMS phone number.

If you have more than one phone number associated with your device, the first phone number that appears in the drop-down list at the

top of the screen is your MMS phone number.

Send an MMS message

1. In a message list, click the trackwheel.

2. Click .Compose MMS

3. Perform one of the following actions:

• If the contact is not in your address book, click . Click or . Type an email address or an MMS phone[Use Once] Email Phone

number. Click the trackwheel.

• If the contact is in your address book, click a contact. Click an email address or MMS phone number.

4. Type a message.

5. Click the trackwheel.

6. Click .Send

Create a slide show in an MMS message

1. When composing an MMS message, click the trackwheel.

2. Click one of the following menu items:

•Attach Picture

•Attach Audio

3. Click a media file.

4. To add another media file, repeat steps 1 to 3.

5. To customize the slide show, perform any of the following actions:

• To add text to a slide, highlight the empty field below the attachment. Type text.

• To change how long a slide appears, change the field.Slide Duration

• To move an item on a slide, click the item. Click . Roll the trackwheel to the new location. Click the trackwheel.Move Field

MMS message attachments

Attach a media file to an MMS message

1. When composing an MMS message, click the trackwheel.

2. Click one of the following menu items:

•Attach Picture

•Attach Audio

3. Click a media file.

Attach an appointment to an MMS message

You can only send nonrecurring appointments in MMS messages. If you attach a meeting, the list of meeting participants is not included

in the attachment.

1. When composing an MMS message, click the trackwheel.

2. Click .Attach Appointment

3. Highlight an appointment.

4. Click the trackwheel.

5. Click .Continue

Add an appointment to your calendar from an MMS message

1. In an MMS message, highlight an iCalendar attachment.

2. Click the trackwheel.

3. Click .View Appointment

4. Click the trackwheel.

5. Click .Add To Calendar

Add a contact to your address book from an MMS message

1. In an MMS message, highlight a vCard® attachment.

2. Click the trackwheel.

3. Click .View Attachment

4. Click the trackwheel.

5. Click .Add Contact

Save a media file from an MMS message

1. In an MMS message, click the trackwheel.

2. Click one of the following menu items:

•Save Image

•Save Ringtone

MMS message options

Request delivery or read notification for an MMS message

1. When composing an MMS message, click the trackwheel.

2. Click .Options

3. Perform any of the following actions:

• To receive notification when the message is delivered to the recipient, set the field to .Confirm Delivery Yes

• To receive notification when the recipient opens the message, set the field to .Confirm Read Yes

4. Click the trackwheel.

5. Click .Save

Request delivery notification or read notification for all MMS messages

1. In the device options, click .MMS

2. In the section, perform any of the following actions:Notifications

• To receive notification when MMS messages are delivered to recipients, change the field to .Confirm Delivery Yes

• To receive notification when recipients open MMS messages, change the field to .Confirm Read Yes

3. Click the trackwheel.

4. Click .Save

View the size of an MMS message before sending it

1. In an MMS message, click the trackwheel.

2. Click .Options

The Estimated Size field displays the size of the MMS message.

Stop receiving MMS messages when roaming

1. In the device options, click .MMS

2. Set the and fields to .Multimedia Reception Automatic Retrieval Home Only

3. Click the trackwheel.

4. Click .Save

Block MMS messages

1. In the device options, click .MMS

2. In the section, select the check box or the check box.Message Filtering Reject Anonymous Messages Reject Advertisements

3. Click the trackwheel.

4. Click .Save

Message list options

Turn off the prompt that appears before you delete items

You can turn off the prompt that appears before you delete messages, call logs, contacts, calendar entries, tasks, memos, or passwords.

1. In an application, click the trackwheel.

2. Click .Options

3. If necessary, click .General Options

4. Change the field to Confirm Delete No.

5. Click the trackwheel.

6. Click .Save

Turn off the prompt that appears when you mark messages as opened

1. In a message list, click the trackwheel.

2. Click .Options

3. Click .General Options

4. Change the field to Confirm Mark Prior Opened No.

5. Click the trackwheel.

6. Click .Save

Set how long your device stores messages

1. In a message list, click the trackwheel.

2. Click .Options

3. Click .General Options

4. Set the field.Keep Messages

5. Click the trackwheel.

6. Click .Save

To restore messages, set the field to a longer period of time. Messages that you received on your BlackBerry® deviceKeep Messages

within the set period of time appear in a message list.

Use color to differentiate work messages from other messages

Verify that your BlackBerry® device is associated with an email account that uses a BlackBerry® Enterprise Server.

1. In the device options, click .Security Options

2. Click .General Settings

3. Perform any of the following actions:

• To set a background color for email messages that are sent to your device through a BlackBerry Enterprise Server, change the

Enterprise Messages field.

• To set a background color for messages that are not sent to your device through a BlackBerry Enterprise Server, change the

Other Messages field.

4. Click the trackwheel.

5. Click .Save

Note: PIN messages might use the background color that you have set for work email messages. For more information, contact your

administrator.

Change how a message list displays messages

1. In a message list, click the trackwheel.

2. Click .Options

3. Click .General Options

4. Perform any of the following actions:

• To view more of the subject line, change the field to .Display Message Header On 2 lines

• To change the order of the subject line and sender, change the field.Display Order

• To change how messages are separated, change the field.Separators

5. Click the trackwheel.

6. Click .Save

About multiple message lists

Depending on your email setup option, you might be able to associate your BlackBerry® device with more than one email account. For

example, you might be able to associate your device with a work email account and one or more personal email accounts. If you associate

your device with more than one email account, multiple message lists might appear on your device. In a message list for a specific email

account, you can open and manage email messages for that email account, and you can send messages using the email address for the

email account. For more information about associating your device with more than one email account, see the BlackBerry Internet

Service Online Help.

Depending on your theme, a separate message list might appear for SMS text messages and MMS messages.

Use one message list or multiple message lists

By default, your BlackBerry® device theme determines whether SMS text messages appear in the same message list as email messages.

1. In a message list, click the trackwheel.

2. Click .Options

3. Click .General Options

4. Perform one of the following actions:

• To use one message list for all messages, set the field to .SMS and Email Inboxes Combined

• To separate SMS text messages from email messages, set the field to .SMS and Email Inboxes Separate

5. Click the trackwheel.

6. Click .Save

Hide the new or unopened message indicator

1. In a message list, click the trackwheel.

2. Click .Options

3. Click .General Options

4. Perform one of the following actions:

• To hide the new message indicator, change the field to Display New Message Indicator No.

• To hide the unopened message indicator, change the field to .Display Message Count None

5. Click the trackwheel.

6. Click .Save

Hide sent messages

1. In a message list, click the trackwheel.

2. Click .Options

3. Click .General Options

4. Change the field to .Hide Sent Messages Yes

5. Click the trackwheel.

6. Click .Save

View call logs in a message list

1. In the phone, click the trackwheel.

2. Click .Options

3. Click .Call Logging

4. Select an option for a call log type.

To hide call logs in a message list, select the option.None

Block incoming messages

If your BlackBerry® device is associated with an email account that uses a BlackBerry® Enterprise Server, you might not be able to block

PIN messages from contacts in your organization. For more information, contact your administrator.

1. In the device options, click .Security Options

2. Click .Firewall

3. Select the check box beside one or more message types.

4. Click the trackwheel.

5. Click .Save

Note: Even though you do not receive blocked messages on your device, blocked messages might contribute to data usage in your wireless

service plan. You can stop email messages from being forwarded to your device without contributing to data usage by turning off email

message forwarding or using email message filters.

Allow messages from contacts in your address book or allowed sender list

1. In the device options, click .Security Options

2. Click .Firewall

3. Select the check box or the check box.Address book contacts Specific address

4. Click the trackwheel.

5. Click .Save

Add a contact to your allowed sender list

Verify that you have set your BlackBerry® device to allow messages from contacts in your allowed sender list.

1. In the device options, click .Security Options

2. Click .Firewall

3. Click the trackwheel.

4. Click .Configure Exceptions

5. Click the trackwheel.

6. Click one of the following menu items:

•Add Email Address

•Add Phone Number

•Add PIN

7. Type the contact information.

8. Press the key.Enter

9. Click the trackwheel.

10. Click .Save

Reset a blocked message counter

1. In the device options, click .Security Options

2. Click .Firewall

3. Highlight a message type.

4. Click the trackwheel.

5. Click or .Reset Count Reset All Counts

Message shortcuts

In a message

• To reply to a message, press .R

• To reply to all in an email message or a PIN message, press .L

• To forward a message, press .F

• To file a highlighted email message, press .I

• To view the email address of a contact, highlight the contact in an email message. Press . To view the display name, press Q Q

again.

• To move to the last cursor position after you close and reopen a received email message or PIN message, press .G

In a message list

• To open a highlighted message, press the key.Enter

• To compose a message from a message list, press .C

• To mark a message as opened or unopened, press the key and .Alt U

• To view received messages, press the key and .Alt I

• To view sent messages, press the key and .Alt O

• To view voice mail messages, press the key and .Alt V

• To view SMS text messages, press the key and .Alt S

• To view call logs, press the key and .Alt P

• To view all your messages, press the key.Escape

Move around a message list

• To move up a screen, press the key and the key.Shift Space

• To move down a screen, press the key.Space

• To move to the top of a message list, press .T

• To move to the bottom of a message list, press .B

• To move to the next date, press .N

• To move to the previous date, press .P

• To move to the next unopened item, press .U

• To move to the next related message, press .J

• To move to the previous related message, press .K

Message troubleshooting

I cannot send messages

Try performing the following actions:

• Verify that your BlackBerry® device is connected to the wireless network. If you are not in a wireless coverage area, your device

should send messages when you return to a wireless coverage area.

• If the menu item for sending a message does not appear, verify that you have added an email address, a PIN, or a phone number

for your contact.

• If you created an email address or added an existing email address to your device using the email setup screen in the setup

wizard, verify that you have received an activation message on your device from the BlackBerry® Internet Service. If you have

not received an activation message (the message might take a short period of time to arrive), in the setup wizard, open the

email setup screen to send a service book to your device.

• If you have not received a registration message from the wireless network, register your device. In the device options, click

Advanced Options Host Routing Table Register Now. Click . Click the trackwheel. Click .

• Generate an encryption key.

• Verify that data service is turned on.

• Resend the message.

I am not receiving messages

Try performing the following actions:

• Verify that your BlackBerry® device is connected to the wireless network. If you are not in a wireless coverage area, you should

receive messages when you return to a wireless coverage area.

• If you created an email address or added an existing email address to your device using the email setup screen in the setup

wizard, verify that you have received an activation message on your device from the BlackBerry® Internet Service. If you have

not received an activation message (the message might take a short period of time to arrive), in the setup wizard, open the

email setup screen to send a service book to your device.

• If you have not received a registration message from the wireless network, register your device. In the device options, click

Advanced Options Host Routing Table Register Now. Click . Click the trackwheel. Click .

• Verify that data service is turned on.

• If you use email message filters, verify that the options for email message filters are set correctly.

• Verify that email message forwarding is turned on and that you have selected all the email message folders, including your

inbox folder, that you want to receive email messages from.

• Verify that your device is not blocking messages. For more information, contact your administrator.

I cannot file email messages

Try performing the following actions:

• Verify that wireless email reconciliation is turned on.

• BlackBerry®If your email message folders do not appear on your device, reconcile your email messages using the email settings

tool of the BlackBerry® Desktop Manager. For more information, see the .BlackBerry Desktop Software Online Help

I cannot send SMS text messages

Try performing the following actions:

• Verify that your BlackBerry® device is connected to the wireless network. If you are not in a wireless coverage area, your device

should send the messages when you return to a wireless coverage area.

• Verify that your wireless service plan includes this service.

• Verify that fixed dialing is turned off.

I am not receiving SMS text messages

Try performing the following actions:

• Verify that your BlackBerry® device is connected to the wireless network. If you are not in a wireless coverage area, you should

receive messages when you return to a wireless coverage area.

• Verify that your wireless service plan includes this service.

I received notification of a new message, but no new messages appear in my message list

If you have set your BlackBerry® device to hide filed messages and you receive a new message from an email message folder in the email

application on your computer other than your inbox, your device files the message.

Some messages no longer appear on my device

If your BlackBerry® device memory is full, your device deletes the oldest messages from a message list. Your device does not delete saved

messages.

If wireless email reconciliation is turned on, and, in the message options, the field is set to , email messagesDelete On Mailbox & Handheld

that you delete in the email application on your computer are also deleted from your device.

A message or attachment does not appear or is truncated

Try performing the following actions:

• Wait for a short period of time. Your BlackBerry® device receives long messages and attachments in sections.

• If "More available" appears at the end of the message or attachment, click the trackwheel. Click or .More More All

• If you are downloading an attachment, cancel the download and wait for a short period of time. Try downloading the attachment

again.

HTML email messages do not appear correctly

Try performing the following actions:

• Verify that your BlackBerry® device is associated with an email account that uses a BlackBerry® Enterprise Server that supports

this feature. For more information, contact your administrator.

• Wait for a short period of time. Your device receives long messages and attachments in sections.

• Try viewing your message in plain text. Click the trackwheel. Click .Get Plain Text

Some email message folders appear dimmed

If you cannot forward email messages from an email message folder, the check box beside the folder appears dimmed.

Try performing the following actions:

• Wait for a few seconds. The email message folders might become available after a short period of time.

• Turn off wireless email reconciliation, and then turn it on again.

Email message filters are not working correctly

Try performing the following actions:

• Verify that your email message filters are turned on.

• Verify that your email message filters appear in the order that you want your BlackBerry® device to apply them to email messages.

I cannot turn on cell broadcasting

Your SIM card might not support the display languages that you have selected for cell broadcast messages.

Clear the check box beside all languages that your SIM card does not support.

I cannot attach a file to an MMS message

Depending on your wireless service provider, if you attach a video, you might not be able to attach another file or create a slide show.

Try performing the following actions:

• Verify that the file is a .vcf (vCard®) file, an .ics (iCalendar) file, or a media file (for example, a .jpg, .gif, or .midi file).

• Verify that the file is not copyright protected.

• If MMS templates are available for your BlackBerry® device, use a blank template to compose your MMS message.

I cannot use a shortcut to view one type of message in a message list

If you switch BlackBerry® devices and you restore device data from your previous device to your current device, the message list shortcuts

for your previous device replace the message list shortcuts for your current device.

To view the shortcuts for viewing one type of message in a message list, view your list of saved searches.

Typing

Typing basics

Type a symbol

1. Press the key.Symbol

2. Type the letter that appears below the symbol.

Type an accent or special character

To type an accented or special character, hold the letter key and roll the trackwheel. For example, to type ü, hold and roll the trackwheelU

up until ü appears.

Cut, copy, and paste text

1. With text highlighted, click the trackwheel.

2. Click or .Cut Copy

3. Place the cursor where you want to insert the cut or copied text.

4. Click the trackwheel.

5. Click .Paste

Clear a field

1. When typing text, click the trackwheel.

2. Click .Clear Field

Highlight a line of text

1. Place the cursor where you want to highlight the line of text.

2. Click the trackwheel.

3. Click .Select

4. Roll the trackwheel.

Highlight text character by character

1. Place the cursor where you want to highlight the text.

2. Click the trackwheel.

3. Click .Select

4. Hold the key and roll the trackwheel.Alt

Cancel a text selection

1. With text selected, click the trackwheel.

2. Click .Cancel Selection

Set the cursor speed

1. In the device options, click .Screen/Keyboard

2. Set the field.Key Rate

3. Click the trackwheel.

4. Click .Save

Set the default currency symbol

1. In the device options, click .Screen/Keyboard

2. Set the field.Currency Key

3. Click the trackwheel.

4. Click .Save

Turn on key tones

1. In the device options, click .Screen/Keyboard

2. Set the field to .Key Tone On

3. Click the trackwheel.

4. Click .Save

Use shortcut keys on the Home screen

By default, shortcuts for the Home screen are turned off so that you can dial phone numbers from the Home screen.

1. In the phone, click the trackwheel.

2. Click .Options

3. Click .General Options

4. Change the field to Dial From Home Screen No.

5. Click the trackwheel.

6. Click .Save

To dial phone numbers from the Home screen, change the field to .Dial From Home Screen Yes

Typing input methods

About typing in Arabic or Russian

If your BlackBerry® Device Software supports multiple languages and your keyboard displays Arabic or Russian letters, you can type in

Arabic or Russian using the SureType® input method or the multi-tap input method.

When you use the input method, you press the letter key for each letter in a word once, even if two letters appear on the key. AsSureType

you type, a list of possible letter combinations and words appears on the screen. technology selects letter combinations or wordsSureType

from the list based on context. If you try to type a word or letter combination (for example, a web address or an abbreviation) that

SureType technology does not recognize, you can use the list that appears on the screen to build the word letter by letter. SureType

technology is designed to "learn" new words or letter combinations that you type and add them to your custom dictionary.

When you use the multi-tap input method, you press a letter key once to type the first letter on a key and twice to type the second letter,

if a second letter appears on the key.

SureType technology is the default typing input method for most fields. Multi-tap is the default for phone number and password fields.

You can set your typing input method for all fields to multi-tap.

Type in Arabic or Russian using SureType technology

Verify that your keyboard displays Arabic or Russian letters.

1. Press the letter key for each letter in a word until you have typed the entire word.

2. If your BlackBerry® device does not recognize the word that you have typed, perform one of the following actions:

• To highlight an item in the list that appears when you type, roll the trackwheel.

• key.To select a highlighted item from the list that appears when you type and continue typing the same word, press the Enter

• To select a highlighted item from the list that appears when you type and start a new word, press the key.Space

Type in Arabic or Russian using multi-tap

Verify that your keyboard displays Arabic or Russian letters.

If you have set your typing input method to multi-tap or you are typing a phone number or password, perform one of the following actions:

• To type the first letter on a key, press the letter key once.

• To type the second letter on a key, press the letter key twice.

Switch typing input methods

You can only switch typing input methods if the typing input language for your BlackBerry® device is Arabic or Russian.

1. In the device options, click .Language

2. Perform one of the following actions:

• To use the multi-tap input method, set the field to .Input Language <Language> Multitap

• To use the SureType® input method, set the field to .Input Language <Language>

3. Click the trackwheel.

4. Click .Save

Change the typing input language

Verify that your BlackBerry® Device Software supports multiple languages. For more information, contact your wireless service provider

or administrator.

1. In the device options, click .Language

2. Change the field.Input Language

3. Click the trackwheel.

4. Click .Save

Typing tips for the Korean typing input method

• To type the alternate character on a key, press the key twice.

• To type a number, hold the number key.

• To convert a Hangul character to its equivalent Chinese character, in the device options, on the Language screen, verify that the

Use Space for Han Homonyms Space check box is selected. Highlight the character. Press the key.

Spelling checker

Check spelling

You can check spelling in messages, calendar entries, tasks, or memos that you create.

1. In a message, calendar entry, task, or memo, click the trackwheel.

2. Click .Check Spelling

3. Perform any of the following actions:

• To accept the suggested spelling, click the highlighted word.

• To ignore the suggested spelling, press the key.Escape

• To ignore all instances of the suggested spelling, click . Click .Menu Ignore All

• To add the word to the custom dictionary, click . Click .Menu Add To Dictionary

• To stop checking spelling, click . Click .Menu Cancel Spell Check

Check spelling automatically before sending email messages

1. In the device options, click .Spell Check

2. Select the option.Spell Check Email Before Sending

3. Click the trackwheel.

4. Click .Save

Change options for checking spelling

You can change the type and length of words that the spelling checker includes when checking spelling.

1. In the device options, click .Spell Check

2. Select or clear the check box beside one or more options.

3. Click the trackwheel.

4. Click .Save

Add a word to the custom dictionary

1. In the device options, click .Spell Check

2. Click .Custom Dictionary

3. Click the trackwheel.

4. Click .New

5. Type a word or letter combination.

6. Click the trackwheel.

Change a word in the custom dictionary

1. In the device options, click .Spell Check

2. Click .Custom Dictionary

3. Highlight a word.

4. Click the trackwheel.

5. Click .Edit

6. Change the word.

7. Click the trackwheel.

Delete a word from the custom dictionary

1. In the device options, click .Spell Check

2. Click .Custom Dictionary

3. Highlight a word.

4. Click the trackwheel.

5. Click .Delete

Custom dictionary

About the custom dictionary

If the typing input language for your BlackBerry® device is Arabic or Russian, and you type a word or letter combination that your device

does not recognize, your device adds the word or letter combination to the custom dictionary. You can also add words or letter combinations

manually to the custom dictionary.

Your device deletes words from the custom dictionary if you do not use them.

Add a custom dictionary item

Verify that the typing input language is set to Arabic or Russian.

1. In the device options, click .Custom Dictionary

2. Click the trackwheel.

3. Click .New

4. Type a word or letter combination.

5. Click the trackwheel.

6. Click the trackwheel.

7. Click .Save

Change a custom dictionary item

Verify that the typing input language is set to Arabic or Russian.

1. In the device options, click .Custom Dictionary

2. Click a custom dictionary item.

3. Click .Edit

4. Change the custom dictionary item.

5. Click the trackwheel.

6. Click .Save

Delete custom dictionary items

Verify that the typing input language is set to Arabic or Russian.

1. In the device options, click .Custom Dictionary

2. Perform one of the following actions:

• To delete one custom dictionary item, highlight an item. Click the trackwheel. Click .Delete

• To delete all custom dictionary items, click the trackwheel. Click .Clear Custom Dictionary

Stop adding items to the custom dictionary automatically

Verify that the typing input language is set to Arabic or Russian.

1. In the device options, click .Language

2. Click .Input Options

3. Clear the check box.Auto Word Learning

4. Change the field to Learn Words From Email Messages Off.

5. Click the trackwheel.

6. Click .Save

Stop displaying contacts in the list that appears when you type

Verify that the typing input language is set to Arabic or Russian.

By default, your BlackBerry® device recognizes contacts when you type them.

1. In the device options, click .Language

2. Click .Input Options

3. Change the field to Use Address Book as Data Source Off.

4. Click the trackwheel.

5. Click .Save

AutoText

About AutoText

AutoText is designed to replace specific text that you type with preloaded AutoText entries. If you type text that can be replaced with an

AutoText entry, the text changes after you press the Space key.

Your BlackBerry® device has built-in AutoText entries that correct common mistakes. For example, AutoText changes hte to the. You can

create AutoText entries for your common typing mistakes or for abbreviations. For example, you might create an AutoText entry that

replaces ttyl with talk to you later.

Create an AutoText entry

1. In the device options, click .AutoText

2. Click the trackwheel.

3. Click .New

4. In the field, type the text to replace.Replace

5. In the field, perform one of the following actions:With

• Type replacement text.

• To insert a macro (for example, the current date or time), click the trackwheel. Click .Insert Macro

6. In the field, perform one of the following actions:Using

• To capitalize the entry exactly as you typed it, click .Specified Case

• To capitalize the entry according to the context, click .SmartCase

7. Set the language.

8. Click the trackwheel.

9. Click .Save

Turn off AutoText for SMS text messages

1. In the device options, click .SMS

2. Set the field to .Disable AutoText Yes

3. Click the trackwheel.

4. Click .Save

Change an AutoText entry

1. In the device options, click .AutoText

2. Click an AutoText entry.

3. Click .Edit

4. Change the AutoText entry.

5. Click the trackwheel.

6. Click .Save

Delete an AutoText entry

1. In the device options, click .AutoText

2. Highlight an AutoText entry.

3. Click the trackwheel.

4. Click .Delete

Undo an AutoText change

Press the key twice.Backspace/Delete

Typing shortcuts

• To insert a period, press the key twice. The next letter is capitalized.Space

• To capitalize a letter, hold the letter key until the capitalized letter appears.