Toshiba Portege R930 Handleiding
Lees hieronder de 📖 handleiding in het Nederlandse voor Toshiba Portege R930 (213 pagina's) in de categorie Laptop. Deze handleiding was nuttig voor 39 personen en werd door 2 gebruikers gemiddeld met 4.5 sterren beoordeeld
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GMAD00298010
05/12
If you need assistance:
❖Technical support is available online at Toshiba’s Web site at
support.toshiba.com At this Web site, you will find answers for
many commonly asked technical questions plus many
downloadable software drivers, BIOS updates, and other
downloads.
For more information, see “If Something Goes Wrong” on
page 150 in this guide.
Portégé® R930 Series
User’s Guide
2
Handling the cord on this product will expose you to lead, a
chemical known to the State of California to cause birth defects or
other reproductive harm. Wash hands after handling.
Model: Portégé® R930 Series
Recordable and/or ReWritable Drive(s) and
Associated Software Warranty
The computer system you purchased may include Recordable and/or
ReWritable optical disc drive(s) and associated software, among the most
advanced data storage technologies available. As with any new technology,
you must read and follow all set-up and usage instructions in the applicable
user guides and/or manuals enclosed or provided electronically. If you fail
to do so, this product may not function properly and you may lose data or
suffer other damage. TOSHIBA AMERICA INFORMATION SYSTEMS,
INC. (“TOSHIBA”), ITS AFFILIATES AND SUPPLIERS DO NOT
WARRANT THAT OPERATION OF THE PRODUCT WILL BE
UNINTERRUPTED OR ERROR FREE. YOU AGREE THAT TOSHIBA,
ITS AFFILIATES AND SUPPLIERS SHALL HAVE NO
RESPONSIBILITY FOR DAMAGE TO OR LOSS OF ANY BUSINESS,
PROFITS, PROGRAMS, DATA, NETWORK SYSTEMS OR
REMOVABLE STORAGE MEDIA ARISING OUT OF OR RESULTING
FROM THE USE OF THE PRODUCT, EVEN IF ADVISED OF THE
POSSIBILITY THEREOF.
Protection of Stored Data
For your important data, please make periodic back-up copies of all the data
stored on the hard disk or other storage devices as a precaution against possible
failures, alteration, or loss of the data. IF YOUR DATA IS ALTERED OR
LOST DUE TO ANY TROUBLE, FAILURE OR MALFUNCTION OF
THE HARD DISK DRIVE OR OTHER STORAGE DEVICES AND THE
DATA CANNOT BE RECOVERED, TOSHIBA SHALL NOT BE
LIABLE FOR ANY DAMAGE OR LOSS OF DATA, OR ANY OTHER
DAMAGE RESULTING THEREFROM. WHEN COPYING OR
TRANSFERRING YOUR DATA, PLEASE BE SURE TO CONFIRM
WHETHER THE DATA HAS BEEN SUCCESSFULLY COPIED OR
TRANSFERRED. TOSHIBA DISCLAIMS ANY LIABILITY FOR THE
FAILURE TO COPY OR TRANSFER THE DATA CORRECTLY.
3
Critical Applications
The computer you have purchased is not designed for any “critical applications.”
“Critical applications” means life support systems, medical applications,
connections to implanted medical devices, commercial transportation, nuclear
facilities or systems or any other applications where product failure could lead to
injury to persons or loss of life or catastrophic property damage.
ACCORDINGLY, TOSHIBA, ITS AFFILIATES AND SUPPLIERS
DISCLAIM ANY AND ALL LIABILITY ARISING OUT OF THE USE
OF THE COMPUTER PRODUCTS IN ANY CRITICAL
APPLICATIONS. IF YOU USE THE COMPUTER PRODUCTS IN A
CRITICAL APPLICATION, YOU, AND NOT TOSHIBA, ASSUME
FULL RESPONSIBILITY FOR SUCH USE.
FCC Notice “Declaration of Conformity Information”
This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to Part 15 of the FCC rules. These limits are designed to
provide reasonable protection against harmful interference in a residential
installation.
This equipment generates, uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, it may cause harmful
interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try to
correct the interference by one or more of the following measures:
❖Reorient or relocate the receiving antenna.
❖Increase the separation between the equipment and receiver.
❖Connect the equipment to an outlet on a circuit different from that to which
the receiver is connected.
❖Consult the dealer or an experienced radio/TV technician for help.
Only Peripherals complying with the FCC Class B limits may be attached to this
equipment. Operation with noncompliant peripherals or peripherals not
recommended by Toshiba is likely to result in interference to radio and TV reception.
Shielded cables must be used between the external devices and the computer's
ports. Changes or modifications made to this equipment not expressly approved by
Toshiba or parties authorized by Toshiba could void the user's authority to operate
the equipment.
NOTE
NOTE
NOTE
NOTENOTE
4
This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions:
❖This device may not cause harmful interference.
❖This device must accept any interference received, including interference
that may cause undesired operation.
Contact Toshiba’s Support Website at support.toshiba.com.
Industry Canada Requirement
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe B est conformé à la norme NMB-003 du
Canada.
Wireless Interoperability
The TOSHIBA Wireless LAN Mini PCI Card products are designed to be
interoperable with any wireless LAN product that is based on Direct Sequence
Spread Spectrum (DSSS) radio technology, and is compliant to:
❖The IEEE 802.11 Standard on Wireless LANs (Revision A/B/G), as defined
and approved by the Institute of Electrical and Electronics Engineers.
❖The Wireless Fidelity (Wi-Fi
®) certification as defined by the Wi-Fi Alliance.
The “Wi-Fi CERTIFIED” logo is a certification mark of the Wi-Fi Alliance.
Bluetooth® and Wireless LAN devices operate within the same radio
frequency range and may interfere with one another. If you use Bluetooth and
Wireless LAN devices simultaneously, you may occasionally experience a
less than optimal network performance or even lose your network
connection.
If you should experience any such problem, immediately turn off your
Bluetooth or Wireless LAN device.
Please contact Toshiba computer product support on Web site
http://www.toshiba-europe.com/computers/tnt/bluetooth.htm in Europe or
support.toshiba.com in the United States for more information.
Radio Frequency Interference Requirements
This device is restricted to indoor use due to its operation in the 5.15 GHz to
5.25 GHz frequency range. FCC requires this product to be used indoors for
5
frequency range 5.15 GHz to 5.25 GHz to reduce the potential for harmful
interference to co-channel Mobile Satellite systems.
High power radars are allocated as primary users of the 5.25 GHz to 5.35
GHz and 5.65 GHz to 5.85 GHz bands. These radar stations can cause
interference with and/or damage this device.
The above caution applies to products that operate with an 802.11a radio
device.
Wireless LAN and Your Health
Wireless LAN products, like other radio devices, emit radio frequency
electromagnetic energy. The level of energy emitted by Wireless LAN devices
however is far much less than the electromagnetic energy emitted by wireless
devices like for example mobile phones.
Because Wireless LAN products operate within the guidelines found in radio
frequency safety standards and recommendations, TOSHIBA believes Wireless
LAN is safe for use by consumers. These standards and recommendations reflect
the consensus of the scientific community and result from deliberations of panels
and committees of scientists who continually review and interpret the extensive
research literature.
In some situations or environments, the use of Wireless LAN may be restricted
by the proprietor of the building or responsible representatives of the
organization. These situations may for example include:
❖Using the Wireless LAN equipment on board airplanes, or
❖In any other environment where the risk of interference to other devices or
services is perceived or identified as harmful.
If you are uncertain of the policy that applies on the use of wireless devices in a
specific organization or environment (e.g. airports), you are encouraged to ask for
authorization to use the Wireless LAN device prior to turning on the equipment.
Exposure to Radio Frequency Radiation
The radiated output power of the TOSHIBA Wireless LAN Mini PCI Card is
far below the FCC radio frequency exposure limits. Nevertheless, the
TOSHIBA Wireless LAN Mini PCI Card shall be used in such a manner that
the potential for human contact during normal operation is minimized. The
antenna(s) used for this transmitter must not be co-located or operating in
conjunction with any other antenna or transmitter.
NOTE
NOTE
NOTE
NOTENOTE
6
Canada – Industry Canada (IC)
This device complies with RSS 210 of Industry Canada.
The installer of this radio equipment must ensure that the antenna is located
or pointed such that it does not emit RF field in excess of Health Canada
limits for the general population; consult Safety Code 6, obtainable from
Health Canada’s Web site www.hc-sc.gc.ca/rpb. The RF device shall not be
co-located with any other transmitter that has not been tested with this
device.
Operation is subject to the following two conditions: (1) this device may not
cause interference, and (2) this device must accept any interference, including
interference that may cause undesired operation of this device.
L’ utilisation de ce dispositif est soumis aux deux conditions suivantes: (1) il ne
doit pas produire de brouillage et (2) l’utilisateur du dispositif doit être prêt à
accepter tout brouillage radioélectrique reçu, même s’il est susceptible de
compromettre son fonctionnement.
The term “IC” before the equipment certification number only signifies that the
Industry Canada technical specifications were met.
To prevent radio interference to the licensed service, this device is intended to be
operated indoors and away from windows to provide maximum shielding.
Equipment (or its transmit antenna) that is installed outdoors is subject to
licensing.
Pour empecher que cet appareil cause du brouillage au service faisant l’objet
d’une licence, il doit etre utilize a l’interieur et devrait etre place loin des fenetres
afin de Fournier un ecram de blindage maximal. Si le matriel (ou son antenne
d’emission) est installe a l’exterieur, il doit faire l’objet d’une licence.
This device is restricted to indoor use due to its operation in the 5.15 GHz to
5.25 GHz frequency range. Industry Canada requires this product to be used
indoors for frequency range 5.15 GHz to 5.25 GHz to reduce the potential for
harmful interference to co-channel Mobile Satellite systems.
High power radars are allocated as primary users of the 5.25 GHz to 5.35
GHz and 5.65 GHz to 5.85 GHz bands. These radar stations can cause
interference with and/or damage this device.
The above caution applies to products that operate with an 802.11a radio
device.
NOTE
NOTE
NOTE
NOTENOTE
7
EU Declaration of Conformity
TOSHIBA declares that this product conforms to the following Standards:
This product is carrying the CE-Mark in accordance with the related European
Directives. The party responsible for CE-Marking is TOSHIBA Europe GmbH,
Hammfelddamm 8, 41460 Neuss, Germany.
The European Union WEEE (Waste from Electrical and
Electronic Equipment) Directive Information
The European Union WEEE (Waste from Electrical and Electronic Equipment)
Directive is intended to protect the quality of the environment and human health
through the responsible use of natural resources and the adoption of waste
management strategies that focus on recycling and reuse. This Directive requires
producers of electrical and electronic products put on the market in European
Union (EU) member countries after August 2005 to mark such products with a
crossed-out wheeled bin with a black bar symbol. If the product’s battery or
accumulator contains more than the specified values of lead (Pb), mercury (Hg),
and/or cadmium (Cd) defined in the Battery Directive (2006/66/EC), then the
chemical symbols for lead (Pb), mercury (Hg) and/or cadmium (Cd) will appear
below the crossed out wheeled bin symbol on the battery.
In the European Union, these symbols indicate that when the last end user wishes
to discard this product, it must be sent to appropriate facilities for recovery and
recycling. This Directive applies to EU member countries only and does not
apply to end users in other countries such as the United States.
Although the initial emphasis is in Europe, Toshiba is already working with
design engineers, suppliers, and other partners to determine appropriate
worldwide product life cycle planning and end-of-life strategies for our products.
Please contact your local government for applicable laws and regulations
governing the disposal of this product. For information on how to trade-in or
recycle your product, visit www.reuse.toshiba.com.
Supplementary
Information:
*The product complies with the
requirements of the Low Voltage
Directive 73/23/EEC, the EMC Directive
89/336/EEC and/or the R&TTE Directive
1999/5/EC.
Pb, Hg, Cd
8
VCCI Class B Information
Taiwan
The legal communications mentioned in the above item refer to radio
communications operated in accordance with telecommunication laws and
regulations.
Low power radio frequency electric machinery shall resist against interference
from legal communications or from industrial, scientific and medical radio
emission electric machinery.
Article 14 Unless approved, for any model accredited low power radio frequency
electric machinery, any company, trader or user shall not change the
frequency, increase the power or change the features and functions of the
original design.
Article 17 Any use of low power radio frequency electric machinery shall not affect
aviation safety and interfere with legal communications. In the event
interference is caused, the use of such electric machinery shall be
immediately discontinued. Operation of such products can be resumed
only when they are modified and can no longer cause interference.
9
Using this Equipment in Japan
In Japan, the frequency bandwidth of 2,400 MHz to 2,483.5 MHz for second
generation low-power data communication systems such as this equipment
overlaps that of mobile object identification systems (premises radio station and
specified low-power radio station).
1. Sticker
Please put the following sticker on devices incorporating this product.
2. Indication
The indication shown below appears on this equipment.
12.4: This equipment uses a frequency of 2.4 GHz.
2DS: This equipment uses DS-SS modulation.
OF: This equipment uses OFDM modulation.
3The interference range of this equipment is less than 40m.
4This equipment uses a frequency bandwidth from
2,400 MHz to 2,483.5 MHz.
It is possible to avoid the band of mobile object identification systems.
The indication shown below appears on this equipment.
12.4: This equipment uses a frequency of 2.4 GHz.
2FH: This equipment uses FH-SS modulation.
3The interference range of this equipment is less than 10m.
4This equipment uses a frequency bandwidth from 2,400 MHz to
2,483.5 MHz.
The frequency bandwidth of this equipment may operate within the
same range as industrial devices, scientific devices, medical
devices, microwave ovens, licensed radio stations and non-licensed
specified low-power radio stations for mobile object identification
systems (RFID) used in factory product lines (Other Radio Stations).
1. Before using this equipment, ensure that it does not interfere with
any of the equipment listed above.
2. If this equipment causes RF interference to other radio stations,
promptly change the frequency being used, change the location
of use, or turn off the source of emissions.
3. Contact TOSHIBA Direct PC if you have problems with interference
caused by this product to Other Radio Stations.
2.4DSOF4
(1)
(2)
(3)
(4)
2.4FH1
(1)
(2)
(3)
(4)
10
3. TOSHIBA Direct PC
Monday – Friday: 10:00 – 17:00
Toll Free Tel: 0120-15-1048
Direct Dial: 03-3457-4850
Fax: 03-3457-4868
Device Authorization
This device obtains the Technical Regulation Conformity Certification and
the Technical Conditions Compliance Approval, and it belongs to the
device class of radio equipment of low-power data communication system
radio station stipulated in the Radio Law and the Telecommunications
Business Law of Japan.
The name of the radio equipment: refer to the equipment label provided on
the computer
Approved by both the JAPAN APPROVALS INSTITUTE FOR
TELECOMMUNICATIONS EQUIPMENT and the TELECOM
ENGINEERING CENTER
The following restrictions apply:
❖Do not disassemble or modify the device.
❖Do not install the embedded wireless module into other device.
❖5.17 GHz to 5.23 GHz for indoor use only.
Europe - Restrictions for use of 2.4 GHz Frequencies in
European Community Countries
België/
Belgique:
For private usage outside buildings across public grounds over less than
300m no special registration with IBPT/BIPT is required. Registration to
IBPT/BIPT is required for private usage outside buildings across public
grounds over more than 300m. For registration and license please
contact IBPT/BIPT.
Voor privé-gebruik buiten gebouw over publieke groud over afstand
kleiner dan 300m geen registratie bij BIPT/IBPT nodig; voor gebruik
over afstand groter dan 300m is wel registratie bij BIPT/IBPT nodig.
Voor registratie of licentie kunt u contact opnemen met BIPT.
Dans le cas d’une utilisation privée, à l’extérieur d’un bâtiment, au-
dessus d’un espace public, aucun enregistrement n’est nécessaire pour
une distance de moins de 300m. Pour une distance supérieure à 300m un
enregistrement auprès de l’IBPT est requise. Pour les enregistrements et
licences, veuillez contacter l’IBPT.
Deutschland: License required for outdoor installations. Check with reseller for
procedure to follow.
Anmeldung im Outdoor-Bereich notwendig, aber nicht
genehmigungspflichtig. Bitte mit Händler die Vorgehensweise
abstimmen.
11
Europe - Restrictions for Use of 5 GHz Frequencies in
European Community Countries
O: allowed x: forbidden
❖To remain in conformance with European spectrum usage laws for Wireless
LAN operation, the above 2.4 GHz and 5 GHz channel limitations apply.
The user should use the wireless LAN utility to check the current channel of
operation. If operation is occurring outside of the allowable frequencies as
listed above, the user must cease operating the Wireless LAN at that
location and consult the local technical support staff responsible for the
wireless network.
❖The 5 GHz Turbo mode feature is not allowed for operation in any
European Community country.
France: Restricted frequency band: only channels 1 to 7 (2400 MHz and 2454
MHz respectively) may be used outdoors in France. Please contact
A.R.T. (http://www.art-telecom.fr) for applicable procedures to follow.
Bande de fréquence restreinte: seuls les canaux 1- 7 (2400 et 2454 MHz
respectivement) doivent être utilisés endroits extérieur en France. Vous
pouvez contacter l’Autorité de Régulation des Télécommunications
(http://www.art-telecom.fr) pour la procédure à suivre.
Italia: License required for indoor use. Use with outdoor installations not
allowed.
È necessaria la concessione ministeriale anche per l’uso interno.
Verificare con i rivenditori la procedura da seguire.
Nederland: License required for outdoor installations. Check with reseller for
procedure to follow.
Licentie verplicht voor gebruik met buitenantennes. Neem contact op
met verkoper voor juiste procedure.
European Community
Countries
5150-5250 MHz
Channels: 36, 40, 44,
48
Indoor Only
5250-5350 MHz
Channels: 52, 56, 60,
64
Indoor Only
5470-5725 MHz
Channels: 100, 104, 108, 112,
116, 120, 124, 128, 132, 136, 140
Indoor/Outdoor
Austria O x x
Belgium, France,
Switzerland/Liechtenstein
O O x
Denmark, Finland,
Germany, Greece,
Ireland, Italy,
Luxembourg,
Netherlands, Norway,
Portugal, Sweden, UK
O O O
Iceland, Spain O O O
12
❖This device must not be operated in ad-hoc mode using channels in the
5 GHz bands in the European Community. Ad-hoc mode provides a direct
communication between two client devices without a Wireless LAN Access
Point.
❖This device must be used with Access Points that have employed and
activated a radar detection feature required for European Community
operation in the 5 GHz bands. This device will operate under the control of
the Access Point in order to avoid operating on a channel occupied by any
radar system in the area. The presence of nearby radar operation may result
in temporary interruption of operation of this device. The Access Point’s
radar detection feature will automatically restart operation on a channel free
of radar. You may consult with the local technical support staff responsible
for the wireless network to ensure the Access Point device(s) are properly
configured for European Community operation.
Bluetooth® Wireless Technology Interoperability
Bluetooth® Cards from TOSHIBA are designed to be interoperable with any
product with Bluetooth wireless technology that is based on Frequency Hopping
Spread Spectrum (FHSS) radio technology, and is compliant to:
❖Bluetooth Specification as defined and approved by The Bluetooth Special
Interest Group.
❖Logo certification with Bluetooth wireless technology as defined by The
Bluetooth Special Interest Group.
Bluetooth wireless technology is a new innovative technology, and TOSHIBA
has not confirmed compatibility of its Bluetooth products with all computers
and/or equipment using Bluetooth wireless technology other than TOSHIBA
portable computers.
Always use Bluetooth cards from TOSHIBA in order to enable wireless
networks over two or more (up to a total of seven) TOSHIBA portable
computers using these cards. Please contact TOSHIBA computer product
support on Web site http://www.toshiba-europe.com/computers/tnt/
bluetooth.htm in Europe or support.toshiba.com in the United States for
more information.
When you use Bluetooth cards from TOSHIBA close to 2.4 GHz Wireless
LAN devices, Bluetooth transmissions might slow down or cause errors. If
you detect certain interference while you use Bluetooth cards from TOSHIBA,
always change the frequency, move your computer to the area outside of the
interference range of 2.4 GHz Wireless LAN devices (40 meters/43.74 yards
or more) or stop transmitting from your computer. Please contact TOSHIBA
computer product support on Web site http://www.toshiba-europe.com/
13
computers/tnt/bluetooth.htm in Europe or support.toshiba.com in the United
States for more information.
Bluetooth and Wireless LAN devices operate within the same radio frequency
range and may interfere with one another. If you use Bluetooth and Wireless
LAN devices simultaneously, you may occasionally experience a less than
optimal network performance or even lose your network connection. If you
should experience any such problem, immediately turn off either one of your
Bluetooth or Wireless LAN. Please contact Toshiba computer product
support on Web site http://www.toshiba-europe.com/computers/tnt/
bluetooth.htm in Europe or support.toshiba.com in the United States for
more information.
Bluetooth® Wireless Technology and Your Health
The products with Bluetooth
® wireless technology, like other radio devices, emit
radio frequency electromagnetic energy. The level of energy emitted by devices
with Bluetooth wireless technology however is much less than the
electromagnetic energy emitted by wireless devices such as mobile phones.
Because products with Bluetooth wireless technology operate within the
guidelines found in radio frequency safety standards and recommendations,
TOSHIBA believes Bluetooth wireless technology is safe for use by consumers.
These standards and recommendations reflect the consensus of the scientific
community and result from deliberations of panels and committees of scientists
who continually review and interpret the extensive research literature.
In some situations or environments, the use of Bluetooth wireless technology
may be restricted by the proprietor of the building or responsible representatives
of the organization. These situations may for example include:
❖Using the equipment with Bluetooth wireless technology on board
airplanes, or
❖In any other environment where the risk of interference to other devices or
services is perceived or identified as harmful.
If you are uncertain of the policy that applies on the use of wireless devices in a
specific organization or environment (e.g. airports), you are encouraged to ask for
authorization to use the device with Bluetooth wireless technology prior to
turning on the equipment.
Exposure to Radio Frequency Radiation
The radiated output power of the Bluetooth Card from TOSHIBA is far below
the FCC radio frequency exposure limits. Nevertheless, the Bluetooth Card
from TOSHIBA shall be used in such a manner that the potential for human
contact during normal operation is minimized.
14
Regulatory statements
This product complies with any mandatory product specification in any country/
region where the product is sold. In addition, the product complies with the
following:
European Union (EU) and EFTA
This equipment complies with the R&TTE directive 1999/5/EC and has been
provided with the CE mark accordingly.
Taiwan
The legal communications mentioned in the above item refer to radio
communications operated in accordance with telecommunication laws and
regulations.
Low power radio frequency electric machinery shall resist against interference
from legal communications or from industrial, scientific and medical radio
emission electric machinery.
Optical Disc Drive Safety Instructions
This appliance contains a laser system and is classified as a CLASS 1
LASER PRODUCT. To use this model properly, read the User’s Guide
carefully and keep it for your future reference.
Never attempt to disassemble, adjust or repair an optical disc drive. You
could damage the drive. You would also be exposed to laser light or other
safety hazards, resulting in serious injury. Always contact an authorized
Toshiba service provider, if any repair or adjustment is required.
Location of the Required Label
(Sample shown below. Location of the label and manufacturing information may
vary.)
Article 14 Unless approved, for any model accredited low power radio frequency
electric machinery, any company, trader or user shall not change the
frequency, increase the power or change the features and functions of the
original design.
Article 17 Any use of low power radio frequency electric machinery shall not affect
aviation safety and interfere with legal communications. In the event
interference is caused, the use of such electric machinery shall be
immediately discontinued. Operation of such products can be resumed
only when they are modified and can no longer cause interference.
15
Copyright
This guide is copyrighted by Toshiba America Information Systems, Inc. with all
rights reserved. Under the copyright laws, this guide cannot be reproduced in any
form without the prior written permission of Toshiba. No patent liability is
assumed, however, with respect to the use of the information contained herein.
©2012 by Toshiba America Information Systems, Inc. All rights reserved.
Export Administration Regulation
This document contains technical data that may be controlled under the U.S.
Export Administration Regulations, and may be subject to the approval of the
U.S. Department of Commerce prior to export. Any export, directly or indirectly,
in contravention of the U.S. Export Administration Regulations is prohibited.
Notice
The information contained in this manual, including but not limited to any
product specifications, is subject to change without notice.
TOSHIBA CORPORATION AND TOSHIBA AMERICA
INFORMATION SYSTEMS, INC. (TOSHIBA) PROVIDES NO
WARRANTY WITH REGARD TO THIS MANUAL OR ANY
OTHER INFORMATION CONTAINED HEREIN AND HEREBY
EXPRESSLY DISCLAIMS ANY IMPLIED WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR
PURPOSE WITH REGARD TO ANY OF THE FOREGOING.
TOSHIBA ASSUMES NO LIABILITY FOR ANY DAMAGES
INCURRED DIRECTLY OR INDIRECTLY FROM ANY
TECHNICAL OR TYPOGRAPHICAL ERRORS OR OMISSIONS
CONTAINED HEREIN OR FOR DISCREPANCIES BETWEEN
THE PRODUCT AND THE MANUAL. IN NO EVENT SHALL
TOSHIBA BE LIABLE FOR ANY INCIDENTAL,
CONSEQUENTIAL, SPECIAL, OR EXEMPLARY DAMAGES,
WHETHER BASED ON TORT, CONTRACT OR OTHERWISE,
ARISING OUT OF OR IN CONNECTION WITH THIS MANUAL
16
OR ANY OTHER INFORMATION CONTAINED HEREIN OR THE
USE THEREOF.
Trademarks
Portégé and eco Utility are either registered trademarks or trademarks of Toshiba
America Information Systems, Inc. and/or Toshiba Corporation.
Adobe and Photoshop are either registered trademarks or trademarks of Adobe
Systems Incorporated in the United States and/or other countries.
Atheros is a registered trademark of Atheros Communications, Inc.
Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc. and any
use of such marks by Toshiba is under license. Other trademarks and trade names
are those of their respective owners.
DisplayPort is a wordmark of the Video Electronics Standards Association.
ExpressCard is a registered trademark of PCMCIA.
HDMI, the HDMI Logo and High-Definition Multimedia Interface are
trademarks or registered trademarks of HDMI Licensing, LLC.
Intel, Intel Core, Celeron, Centrino and Pentium are trademarks or registered trademarks
of Intel Corporation or its subsidiaries and other countries.in the United States
Microsoft, Outlook, Windows, and Windows Media are either registered
trademarks or trademarks the United States and/or of Microsoft Corporation in
other countries.
MultiMediaCard and MMC are registered trademarks of MultiMediaCard Association.
Secure Digital and SD are trademarks of SD Card Association.
Wi-Fi is a registered trademark of the Wi-Fi Alliance.
WiMAX is a trademark of the WiMAX Forum.
All other brand and product names are trademarks or registered trademarks of
their respective companies.
Licenses
This Product is licensed under the AVC, the VC-1 and the MPEG-4 Part 2 Visual
patent portfolio licenses for the personal and non-commercial use of a consumer
to (i) encode video in compliance with the above standards (“Video Standards”)
and/or (ii) decode AVC, VC-1 and MPEG-4 Part 2 Visual that was encoded by a
consumer engaged in personal and non-commercial activity or was obtained
from a video provider licensed to provide such video. None of the licenses extend
to any other product regardless of whether such product is included with this
product in a single article. No license is granted or shall be implied for any other
use. Additional information may be obtained from MPEG LA, LLC.
See www.mpegla.com.
Computer Recycling Information
As part of a commitment to people and the future, Toshiba promotes the efficient
use of resources by working to achieve our zero-waste-to-landfill goal at all our
production sites. In addition to our existing waste reduction and recycling
policies, Toshiba is strongly committed to reducing electronic waste. In order to
ensure efficient use of resources and appropriate treatment of hazardous
17
substances, in accordance with recycling regulations in each state, country, and
territory, Toshiba wants to make it easy for customers to recycle products at the
end of the life cycle. To learn more about Toshiba's sustainability commitment,
visit us.toshiba.com/green.
Reuse, Donation, Recycling
Functional computers can be donated to a local charity or resold easily through a
Toshiba-branded program. Non working Toshiba computers can be mailed-back
for free recycling. For additional details, please visit us.toshiba.com/recycle.
18
Contents
Introduction................................................................................ 25
This guide ...............................................................27
Safety icons ............................................................28
Other icons used...............................................28
Your computer’s features and specifications ....29
Other documentation ..............................................29
Service options .......................................................29
Chapter 1: Getting Started....................... ............. 30.....................
Selecting a place to work ........................................30
Setting up a work environment .........................30
Keeping yourself comfortable ...........................31
Computer user comfort recommendations .......31
Good Working Posture .....................................31
Using the notebook with an external keyboard,
mouse or monitor .......................................32
Typing style ......................................................33
Taking breaks and varying tasks .......................33
Mobile computing tips ......................................34
Transporting the notebook................................34
Seeking additional help .....................................34
19
Contents
Check list ..........................................................35
Precautions.......................................................35
Important information on
your computer’s cooling fan .......................37
Setting up your computer .......................................38
Connecting to a power source ................................38
Charging the main battery.......................................41
Using the computer for the first time......................41
Setting up your software...................................42
Registering your computer with Toshiba ................42
Adding optional external devices.............................42
Adding memory (optional)......................................43
Installing a memory module .............................43
Removing a memory module............................49
Checking total memory .....................................52
Recovering the Internal Storage Drive ....................52
Recovering to out-of-box state
(recommended recovery method)...............54
Recovering without changing
the internal storage drive partitions ............56
Recovering to a custom size partition...............59
Creating recovery media ...................................61
Restoring from recovery media ........................64
Erasing the Internal Storage Drive ..........................66
Checking the internal storage drive
operating status ................................................67
Installing drivers and applications.....................67
Using the touch pad..........................................68
Adjusting touch pad settings ............................71
Disabling or enabling the touch pad..................72
Scrolling with the touch pad .............................72
Control buttons.................................................72
Connecting an external device.................................73
Using external display devices ................................73
Selecting video cables.......................................73
Connecting an HDMI™-compatible
television or display device .........................74
20
Contents
Connecting an external monitor or projector.....74
Adjusting the quality of the external display......75
Customizing your computer’s settings....................75
Caring for your computer........................................76
Cleaning the computer......................................76
Moving the computer........................................76
Using a computer lock ......................................76
Chapter 2: Learning the Basics................................................. 78
Computing tips .......................................................78
Using the keyboard .................................................79
Character keys .................................................80
Ctrl, Fn, and Alt keys .........................................80
Function keys....................................................80
Special Windows
® keys ...................................81
Starting a program..................................................81
Starting a program using
the Search programs and files field ............81
Starting a program from the Start menu...........82
Saving your work....................................................82
Backing up your work .............................................83
Restoring your work .........................................83
Using the optical disc drive.....................................84
Optical disc drive components..........................84
Inserting an optical disc ...................................85
Playing optical media........................................86
Recording optical media ...................................86
Removing a disc with the computer on.............87
Removing a disc with the computer off ............87
Toshiba’s online resources .....................................88
Chapter 3: Mobile Computing...................................................89
Toshiba’s energy-saver design................................89
Running the computer on battery power ................90
Battery Notice ...................................................90
Power management ..........................................91
Using additional batteries .................................91
Charging the main battery.................................92
21
Contents
Charging the RTC battery..................................93
Monitoring main battery power...............................93
Determining remaining battery power...............94
What to do when the main battery runs low .....95
Setting battery notifications ..............................95
Conserving battery power ................................96
Power Plans......................................................97
Using a hot key to set the Power Plan...............98
Using the TOSHIBA eco power plan........................99
Changing the main battery ......................................99
Removing the battery from the computer .......100
Inserting a charged battery .............................101
Taking care of your battery ...................................102
Safety precautions ..........................................102
Maintaining your battery .................................103
Disposing of used batteries ..................................103
Traveling tips ........................................................104
Chapter 4: Exploring Your Computer’s Features...................106
Exploring the desktop ...........................................106
Finding your way around the desktop .............107
Setting up for communications.............................109
Connecting your computer to a network.........110
Exploring audio features .......................................110
Recording sounds...........................................110
Using external speakers or headphones..........111
Using the Web Camera .........................................111
Using an ExpressCard
®.........................................112
Inserting an ExpressCard
®..............................112
Removing an ExpressCard
®............................113
Using the Memory card reader..............................114
Inserting memory media.................................114
Removing memory media...............................115
Using the eSATA/USB combo port........................116
Using the expansion port ......................................116
Chapter 5: Utilities....................................................................117
TOSHIBA Assist ....................................................118
22
Contents
Connect...........................................................119
Secure.............................................................120
Protect & Fix ...................................................121
Optimize..........................................................122
TOSHIBA Application Installer...............................123
Setting passwords ................................................124
Using an instant password..............................124
Using a supervisor password..........................125
Using a user password ...................................126
TOSHIBA Face Recognition Utility.........................128
TOSHIBA Security Assist ......................................129
TOSHIBA PC Diagnostic Tool Utility......................131
TOSHIBA HDD Protection Utility ...........................132
Mouse Utility ........................................................133
TOSHIBA Hardware Setup.....................................134
TOSHIBA Sleep Utility ...........................................136
Starting the TOSHIBA Sleep Utility..................136
USB Sleep and Charge ....................................136
Enabling/Disabling USB Sleep and Charge......138
Power supply mode settings...........................138
TOSHIBA Button Support......................................139
TOSHIBA Accessibility ..........................................140
Trusted Platform Module (TPM) ...........................141
Fingerprint Authentication Utility...........................141
Fingerprint utility limitations ...........................141
Using the Fingerprint Authentication Utility.....141
Fingerprint Logon ...........................................142
Care and maintenance of
your fingerprint reader ..............................142
Fingerprint reader limitations ..........................144
TOSHIBA eco Utility™ ...........................................144
TOSHIBA Service Station ......................................145
TOSHIBA PC Health Monitor.................................145
ConfigFree
®...........................................................146
Getting Started................................................147
ConfigFree
® Utilities........................................147
23
Contents
Chapter 6: If Something Goes Wrong ................................... 150
Problems that are easy to fix ................................150
Problems when you turn on the computer............151
The Windows
® operating system is not working ..153
Using Startup options to fix problems ............154
Internet problems ...........................................155
The Windows
® operating system
can help you .............................................155
Fixing a problem with Device Manager .................156
Checking device properties .............................156
Memory problems ................................................157
Power and the batteries ........................................157
Keyboard problems...............................................159
Display problems ..................................................159
Disk or storage drive problems.............................161
Error-checking ................................................161
Optical disc drive problems...................................162
Sound system problems .......................................163
ExpressCard
® problems........................................164
ExpressCard
® checklist ...................................164
Resolving ExpressCard
® problems .................164
Printer problems...................................................166
Wireless networking problems..............................167
DVD operating problems.......................................169
Develop good computing habits ...........................170
Data and system configuration backup
in the Windows
® operating system...........171
If you need further assistance...............................175
Contacting Toshiba .........................................176
Other Toshiba Internet Web sites..........................176
Toshiba’s worldwide offices..................................177
Appendix A: Hot Keys/TOSHIBA Cards.................................178
Hot Key Cards .......................................................178
Using the Hot Key Cards .................................179
Hot key functions..................................................180
Volume Mute ..................................................180
24
Contents
Lock (Instant security)....................................181
Power plan .....................................................182
Sleep mode.....................................................183
Hibernation mode ...........................................184
Output (Display switch) .................................185
Display brightness ..........................................186
Disabling or enabling wireless devices............187
Disabling or enabling the touch pad................188
Keyboard hot key functions ...........................189
Appendix B: Power Cord/Cable Connectors..........................190
Glossary....................................................................................191
Index..........................................................................................206
25
Introduction
Welcome to the world of powerful, portable, multimedia
computing. With your Toshiba computer, your work and
entertainment can accompany you wherever you go.
Your computer is ENERGY STAR® qualified.
Toshiba is a partner in the Environmental Protection Agency’s
(EPA) ENERGY STAR® Program and has designed this computer
to meet the latest ENERGY STAR® guidelines for energy
efficiency. Your computer ships with the power management
options preset to a configuration that will provide the most stable
operating environment and optimum system performance for both
AC power and battery modes.
To conserve energy, your computer is set to dim the display after 10
minutes of inactivity, and enter the low-power Sleep mode which
shuts down the system after 15 minutes of inactivity in AC power
mode. We recommend that you leave this and other energy saving
features active, so that your computer will operate at its maximum
energy efficiency. You can wake the computer from Sleep mode by
pressing the power button. See the "Mobile Computing" section of
the Toshiba User’s Guide for more information on using power
management settings to conserve computer energy.
26
Introduction
When considering additions to your home office, purchase products
that have earned the ENERGY STAR® for all your equipment
needs, which can save you money, save energy, and help protect the
climate.
Visit http://www.energystar.gov or
http://www.energystar.gov/powermanagement for more
information regarding the ENERGY STAR® Program.
This computer is compatible with European Union Directive
2002/95/EC, Restriction of the use of certain Hazardous Substances
in electrical and electronic equipment (RoHS), which restricts use of
lead, cadmium, mercury, hexavalent chromium, PBB, and PBDE.
Toshiba requires its computer component suppliers to meet RoHS
requirements and verifies its suppliers’ commitment to meeting
RoHS requirements by conducting component sampling inspections
during the product design approval process.
Certain Microsoft
® software product(s) included with this computer
may use technological measures for copy protection. IN SUCH
EVENT, YOU WILL NOT BE ABLE TO USE THE PRODUCT IF YO
NOT FULLY COMPLY WITH THE PRODUCT ACTIVATION
PROCEDURES. Product activation procedures and Microsoft’s
privacy policy will be detailed during initial launch of the product, or
upon certain reinstallations of the software product(s) or
reconfigurations of the computer, and may be completed by Internet
or telephone (toll charges may apply).
Some software may differ from its retail version (if available), and
may not include user manuals or all program functionality.
NOTE
NOTE
NOTE
NOTENOTE
NOTE
NOTE
NOTE
NOTENOTE
27
Introduction
This guide
The product specifications and configuration information are
designed for a product Series. Your particular model may not have
all the features and specifications listed or illustrated. For more
detailed information about the features and specifications on your
particular model, please visit Toshiba’s Web site at
support.toshiba.com.
While Toshiba has made every effort at the time of publication to
ensure the accuracy of the information provided herein, product
specifications, configurations, prices, system/component/options
availability are all subject to change without notice. For the most
up-to-date product information about your computer, or to stay
current with the various computer software or hardware options, visit
Toshiba’s Web site at support.toshiba.com.
This guide
This guide introduces the computer's features as well as some basic
procedures needed to perform tasks in Windows® 7. You can:
❖Read the entire guide from beginning to end.
❖Skim through and stop when a topic interests you.
❖Use the table of contents and the index to find specific
information.
NOTE
NOTE
NOTE
NOTENOTE
28
Introduction
Safety icons
Safety icons
This manual contains safety instructions that must be observed to
avoid potential hazards that could result in personal injuries,
damage to your equipment, or loss of data. These safety cautions
have been classified according to the seriousness of the risk, and
icons highlight these instructions as follows:
Indicates an imminently hazardous situation which, if not avoided,
will result in death or serious injury.
Indicates a potentially hazardous situation which, if not avoided,
could result in death or serious injury.
Indicates a potentially hazardous situation which, if not avoided, may
result in minor or moderate injury.
Indicates a potentially hazardous situation which, if not avoided, may
result in property damage.
Provides important information.
Other icons used
Additional icons highlight other helpful or educational information:
TECHNICAL NOTE: This icon indicates technical information about
the computer.
HINT: This icon indicates helpful hints and tips.
DEFINITION: This icon indicates the definition of a term used in the
text.
NOTE
NOTE
NOTE
NOTENOTE
29
Introduction
Other documentation
Your computer’s features and specifications
Certain computer chassis are designed to accommodate all possible
configurations for an entire product Series. Your select model may
not have all the features and specifications corresponding to all of
the icons or switches shown on the computer chassis, unless you
have selected all those features.
This information applies to all the features and icons described in
this guide.
Below are examples of some of the many possible icons used on
your computer:
(Sample Illustration) System icons
Other documentation
Your computer comes with the following documentation:
❖An electronic version of the User’s Guide (this document)
❖A Quick Start Document
❖It may also contain guides for other programs that may come
with your system.
For accessory information, visit Toshiba’s Web site at
accessories.toshiba.com.
Service options
Toshiba offers a full line of optional service programs to
complement its standard limited warranty. Toshiba’s standard
limited warranty, extended warranty, and service upgrade terms and
conditions are available at warranty.toshiba.com.
To stay current on the most recent software and hardware options
for your computer, and for other product information, be sure to
regularly check the Toshiba Web site at support.toshiba.com.
If you have a problem or need to contact Toshiba, see “If Something
Goes Wrong” on page 150.
30
Chapter 1
Getting Started
This chapter provides tips for using your computer effectively,
summarizes how to connect components, and explains what to do
the first time you use your computer.
Please read the safety instruction information on the Quick Start
document (that shipped with your computer) carefully and make
sure you fully understand the instructions before you attempt to use
your computer in order to avoid potential hazards that could cause
bodily injury, property damage, or damage the computer.
Selecting a place to work
Your computer is portable and designed to be used in a variety of
circumstances and locations.
Setting up a work environment
Place the computer on a hard flat surface that is large enough for the
computer and any other items you are using, such as a printer.
Leave enough space around the computer and other equipment to
provide adequate ventilation. Otherwise, they may overheat.
To keep your computer in prime operating condition, protect your
work area from:
❖Dust, moisture, and direct sunlight.
31
Getting Started
Selecting a place to work
❖Equipment that generates a strong electromagnetic field, such
as stereo speakers (other than speakers that are connected to
the computer) or speakerphones.
❖Rapid changes in temperature or humidity and sources of
temperature change such as air conditioner vents or heaters.
❖Extreme heat, cold, or humidity.
❖Liquids and corrosive chemicals.
Keeping yourself comfortable
This section provides information for setting up your work
environment and tips for working comfortably throughout the day.
Computer user comfort recommendations
Good Working Posture
❖Adjust your chair height: your feet should be flat on the floor
and the bottom of your thighs should be evenly supported by
the seat. If your feet cannot reach the floor, use a foot rest.
Avoid pressure points behind the knee or under the thigh.
❖The space under your desk should be free of clutter so that your
legs and feet are not restricted, and you can get close enough to
your notebook and other items that you use frequently.
❖Adjust the chair back rest: it should match the curve of your
back and provide comfortable back support.
❖Adjust the chair arm rests: they should be about the same
height as the keyboard and comfortably support your arms,
allowing your shoulders to relax.
❖When using the keyboard, it should be centered in front of you.
❖The keyboard and pointing device should be close to your
elbow level. The keyboard should be flat so that your wrists are
straight when typing. However, if the notebook is on a work
surface that is above your elbow height you may need to slope
the notebook to keep your wrists straight.
❖Work with relaxed shoulders.
❖When typing, keep your wrists straight and try not to rest your
wrists on the notebook. Support your arms on your forearm
area. The forearms can be supported by the chair arm supports
or the desk surface.
❖The notebook display should be tilted so that the image on the
screen is clear.
32
Getting Started
Selecting a place to work
❖Avoid glare: position the notebook so that light sources (lamps
or windows) do not shine or reflect directly into your eyes.
Place the notebook display away from bright light sources or
reduce the light intensity from windows by using blinds. Glare
on the notebook display may cause eye strain, eye fatigue or
headaches.
❖Certain notebook displays have a brightness approaching that
of a TV device. We recommend that you adjust the brightness
of your notebook display to a comfortable level to prevent
possible eye strain.
❖Keep your head level, facing forward and balanced over your
torso.
❖Adjust the font size of text on your screen to make viewing
comfortable.
❖Rest your eyes periodically by focusing on objects that are
farther away.
Using the notebook with an external keyboard, mouse or monitor
(Sample Illustration) Correct posture
❖When using a notebook for long hours, it may be more
comfortable to dock the notebook and use an external
keyboard, mouse and monitor.
❖The keyboard and mouse (or trackball) should be close to your
elbow level.
❖The mouse should be next to the keyboard to avoid a reach. If
you have to reach, the arm should be supported in the forearm
area by the desk surface or the chair arm supports.
33
Getting Started
Selecting a place to work
❖Alternative keyboards, such as the split curved keyboard, may
improve shoulder and arm comfort.
❖Select a mouse that is comfortable for you to use.
❖Don’t rest your wrists on the edge of the keyboard or on the
work surface when typing.
❖The monitor should be about an arm length away while sitting
back in the chair.
❖The monitor should be centered in front of your body.
❖The top of the monitor should be at or slightly below eye level.
A monitor that is too high or too low can cause awkward head
and neck postures and may lead to discomfort in the neck
muscles.
❖If you use bifocals you may need to lower the monitor.
Alternatively, you might consider customized prescription
computer glasses.
Typing style
❖Learn to touch type so that you don’t have to look down at the
keyboard.
❖Type with straight wrists.
❖Type lightly.
❖Learn the keyboard shortcuts for your applications. You will be
more productive.
❖Use the pointing device (e.g., touch pad, Accupoint®, or tablet
pen whichever is available with your notebook computer, or
other optional pointing devices like mouse or trackball) with a
comfortable hand posture. Avoid awkward hand postures or
high gripping force.
❖It is helpful to change the type of pointing device that you use
on a regular basis to avoid working in just one hand posture.
Taking breaks and varying tasks
❖Change they way you work so that you are not stuck in the
same posture for long periods of time. Some people find it
comfortable to occasionally stand while using the notebook. To
do this properly, the notebook needs to be on an elevated
surface. Make sure you follow the Good Working Posture
points mentioned above while working.
34
Getting Started
Selecting a place to work
❖Take short, strategically spaced rest breaks to avoid eye strain
and body fatigue. For example, stand up and walk around or
stretch for a few minutes every hour.
❖Taking regular breaks is especially important if you are
working long hours on your computer or working on a
deadline.
❖If stress at work is affecting your health, try to identify the
sources of the stress and evaluate ways to reduce the stress.
Mobile computing tips
❖When using the notebook at airports, on airplanes or trains, or
at meetings, make sure that you take the time to consider the
points just mentioned.
❖When working on the road it may be difficult to set up the
notebook in an optimal position. In these situations it is
important that you take frequent breaks and change your
posture frequently to relieve the excess loads on your body.
❖Be creative, when in a hotel room, use a rolled up blanket or
pillows to provide back support, or to provide arm support. To
position the computer at a good height, remember to operate
the computer on a hard flat stable surface. Using your
computer on a carpet, blanket or other soft materials can block
the air vents including those located at the base of the computer
and possibly cause overheating of your computer.
Transporting the notebook
Although your notebook is light, carrying it for a long time may
lead to shoulder and arm fatigue. If you carry your notebook with
other items, consider using an ergonomically-designed computer
case.
Seeking additional help
Follow the advice from your employer’s company health and safety
staff. Contact them if you need assistance making adjustment to
your workstation or adjusting the lighting.
Again, if you experience persistent or recurrent pain, ache,
numbness, burning, or stiffness you should promptly see a qualified
health care provider. These sensations may be caused by serious
medical conditions that can be treated.
For more specific recommendations on the safety and comfort of
your computer environment, customers in the United States may
visit the United States Department of Labor, Occupational Safety &
35
Getting Started
Selecting a place to work
Health Administration Web site at:
osha.gov/SLTC/etools/computerworkstations/
Check list
❏Is your chair comfortable - does it support your back and arms
well?
❏Are your feet flat on the ground?
❏Is there adequate space under your desk for your legs?
❏Are the keyboard and mouse at elbow level?
❏Are your shoulders relaxed when using the keyboard?
❏Are your shoulders relaxed when using a mouse or other
optional pointing device?
❏Are your hands and wrists aligned in a comfortable, straight
posture?
❏Are your arms supported in the forearm area (not at the wrist)?
❏Do you hold the mouse or trackball with a loose, relaxed hand?
❏Do you use a light touch when typing or using the mouse?
❏Do you clean your mouse or trackball regularly?
❏Is the top of your monitor close to eye level?
❏Is the monitor about an arm length away?
❏Have you eliminated the glare on the monitor?
❏Is the monitor tilted so that it is easy to read?
❏Do you change postures regularly?
❏Do you take breaks, at least once an hour?
Precautions
Your computer is designed to provide optimum safety and ease of
use, and to withstand the rigors of travel. You should observe
certain precautions to further reduce the risk of personal injury or
damage to the computer.
Avoid prolonged physical contact with the underside or surface of
the computer.
36
Getting Started
Selecting a place to work
Never allow any liquids to spill into any part of your computer, and
never expose the computer to rain, water, seawater or moisture.
Exposure to liquid or moisture can cause electric shock or fire,
resulting in damage or serious injury. If any of these eventualities
should accidentally occur, immediately:
1. Turn off the computer.
2. Disconnect the AC adaptor from the power plug socket and
computer.
3. Remove the battery pack.
Failure to follow these instructions could result in serious injury or
permanent damage to the computer.
Do not turn on the power again until you have taken the computer to
an authorized service center.
❖Avoid prolonged physical contact with the underside or surface
of the computer.
❖Computer base and palm rest can become hot! Avoid prolonged
contact to prevent heat injury to skin.
Today’s performance computers generate heat under normal
operating conditions, as a function of system activity. Avoid
extended contact between the computer base or palm rest and your
skin. Under certain operating conditions such prolonged contact
between the computer base or palm rest and your skin may result in
skin irritation and/or heat injury.
Consider using a hard computer insulating pad or similarly suitable
hard insulating material when using a computer on your lap.
Never place a heavy object on the computer and be careful not to
drop a heavy object onto the computer. It could damage the
computer or cause system failure.
❖Never turn off the computer if a drive light indicates a drive is active.
Turning off the computer while it is reading from or writing to
a disk/disc or flash media may damage the disk/disc or flash
media, the drive, or both.
37
Getting Started
Selecting a place to work
❖Keep the computer and disks away from objects that generate
strong magnetic fields, such as large stereo speakers.
Information on some disks is stored magnetically. Placing a
magnet too close to a disk can erase important files.
Handle discs carefully. Avoid touching the surface of the disc. Grasp
it by its center hole and edge. If you handle the disc incorrectly, you
could damage the disc and possibly lose data.
❖Scan all new files for viruses.
This precaution is especially important for files you receive via
email or download from the Internet. Occasionally, even new
programs you buy from a supplier may contain a computer
virus. You need a special program to check for viruses.
Important information on your computer’s cooling fan
Your computer may have a CPU cooling fan that cools the CPU by
drawing outside air into the computer.
Always make sure your computer and AC adaptor have adequate
ventilation and are protected from overheating when the power is turned
on or when an AC adaptor is connected to a power outlet (even if your
computer is in Sleep mode). In this condition, observe the following:
❖Never cover your computer or AC adaptor with any object.
❖Never place your computer or AC adaptor near a heat source,
such as an electric blanket or heater.
❖Never cover or block the air vents including those located at the
underside of the computer.
❖Always operate your computer on a hard flat surface. Using your
computer on a carpet or other soft material can block the vents
located at the underside of the computer.
Overheating your computer or AC adaptor could cause system
failure, computer or AC adaptor damage or a fire, possibly resulting
in serious injury.
The cooling fan location will vary depending on the computer.
NOTE
NOTE
NOTE
NOTENOTE
38
Getting Started
Setting up your computer
Setting up your computer
TECHNICAL NOTE: You must complete all setup steps up to and
including “Setting up your software” on page 42 before adding
external or internal components to your computer. These
components include, but are not limited to, a mouse, keyboard,
printer, memory, and an ExpressCard
®.
Your computer contains a rechargeable main battery that needs to
be charged before you can use it.
To use external power or to charge the battery you must attach the
AC adaptor. See “Connecting to a power source” on page 38.
Please handle your computer carefully to avoid scratching or
damaging the surface.
Connecting to a power source
Your computer requires power to operate. Use the power cord/cable
and AC adaptor to connect the computer to a live electrical outlet,
or to charge the computer’s battery.
Never pull on a power cord/cable to remove a plug from a socket.
Always grasp the plug directly. Failure to follow this instruction may
damage the cord/cable, and/or result in a fire or electric shock,
possibly resulting in serious injury.
Always confirm that the power plug (and extension cable plug if
used) has been fully inserted into the socket, to ensure a secure
electrical connection. Failure to do so may result in a fire or electric
shock, possibly resulting in serious injury.
Be careful if you use a multiple connector. An overload on one socket
could cause a fire or electric shock, possibly resulting in serious
injury.
NOTE
NOTE
NOTE
NOTENOTE
39
Getting Started
Connecting to a power source
Always use the TOSHIBA AC adaptor that was provided with your
computer and the TOSHIBA battery charger (that may have been
provided with your computer), or use AC adaptors and battery
chargers specified by TOSHIBA to avoid any risk of fire or other
damage to the computer. Use of an incompatible AC adaptor or
battery charger could cause fire or damage to the computer, possibly
resulting in serious injury. TOSHIBA assumes no liability for any
damage caused by use of an incompatible adaptor or charger.
(Sample Illustration) Power cord/cable and AC adaptor
To connect AC power to the computer:
1Connect the power cord/cable to the AC adaptor.
(Sample Illustration) Connecting the power cord/cable to the AC
adaptor
Handling the cord on this product will expose you to lead, a
chemical known to the State of California to cause birth defects or
other reproductive harm. Wash hands after handling.
Power cord/cable
AC adaptor
AC adaptor cord
40
Getting Started
Connecting to a power source
2Plug the AC adaptor cord into the DC-IN on the side of the
computer.
(Sample Illustration) Connecting the AC adaptor cord to the
computer
3Connect the power cord/cable to a live electrical outlet.
The AC power light on the indicator panel glows green.
Never attempt to connect or disconnect a power plug with wet hands.
Failure to follow this instruction could result in an electric shock,
possibly resulting in serious injury.
The computer’s main battery light gives you an indication of
the main battery’s current charge:
❖Glows amber while the main battery is being charged
(AC adaptor connected)
❖Glows green when the main battery is fully charged
❖Is unlit when the main battery has discharged, the battery
is not charging, or the AC adaptor is not plugged into the
computer or AC outlet
❖Flashes amber when the main battery charge is low and it
is time to recharge the main battery or plug in the AC
adaptor
If the AC power light flashes amber during charging, either the main
battery is malfunctioning, or it is not receiving correct input from the
AC power supply.
Disconnect the AC power cord/cable and remove the main battery
pack. See “Changing the main battery” on page 99 for information
on replacing the main battery.
_
_
_
__ +
NOTE
NOTE
NOTE
NOTENOTE
41
Getting Started
Charging the main battery
Charging the main battery
Before using the battery to power the computer, you must charge
the battery.
To charge the battery, leave the computer plugged into an AC power
source with the computer turned off until the battery light glows
green. After that, the battery will be completely charged and ready
to power the computer.
Battery life and charge time may vary depending on the applications,
power management settings, and features used.
Using the computer for the first time
The computer is now ready for you to turn it on and begin using it.
When opening or closing the display panel, place one hand on the
palm rest to hold the computer in place and use the other hand to
slowly open or close the display panel.
To avoid damaging the display panel, do not force it beyond the point
where it moves easily and never lift the computer by the display
panel.
Do not press or push on the display panel and be careful to remove
any pens or other objects from the keyboard area before closing the
display panel.
Small bright dots may appear on your screen display when you
turn on your computer. Your display contains an extremely large
number of thin-film transistors (TFT) and is manufactured using
high-precision technology. Any small bright dots that may appear
on your display are an intrinsic characteristic of the TFT
manufacturing technology. Over a period of time, and depending on
the usage of the computer, the brightness of the screen will
deteriorate. This is also an intrinsic characteristic of the screen
technology. When the computer is operated on battery power, the
screen will dim and you may not be able to increase the brightness
of the screen while on battery power.
When you turn on the computer for the first time, do not turn off the
power again until the operating system has loaded completely.
NOTE
NOTE
NOTE
NOTENOTE
NOTE
NOTE
NOTE
NOTENOTE
42
Getting Started
Registering your computer with Toshiba
Setting up your software
When you turn on the computer for the first time, do not turn off the
power again until the operating system has loaded completely.
The names of windows displayed, and the order in which windows
appear, may vary according to your software setup choices.
The first time you turn on your computer, the Setup Wizard guides
you through steps to set up your software. Follow the on-screen
instructions.
Registering your computer with Toshiba
Product registration is strongly recommended, and allows Toshiba
to send you periodic updates, announcements, and special offers
applicable to your product. Product registration can be completed
by either visiting the Toshiba Website at register.toshiba.com
or by clicking the Start button and, in the Search field, type
Registration. In the list that appears above, click on your selection.
Failure to complete Product Registration will not diminish
Customer rights under the Toshiba standard limited Warranty.
To register online, you must be connected to the Internet.
Adding optional external devices
Before adding external devices or memory, Toshiba recommends
setting up your software. See “Setting up your software” on page 42.
After starting your computer for the first time you may want to:
❖Add more memory (see “Adding memory (optional)” on
page 43)
❖Connect external devices (see “Connecting an HDMI™-
compatible television or display device” on page 74)
❖Connect an external monitor (see “When the touch pad is
disabled, the (touch pad) primary and secondary buttons will
also be disabled.Using external display devices” on page 73)
NOTE
NOTE
NOTE
NOTENOTE
NOTE
NOTE
NOTE
NOTENOTE
NOTE
NOTE
NOTE
NOTENOTE
43
Getting Started
Adding memory (optional)
Adding memory (optional)
HINT: To purchase additional memory modules, see the
accessories information packaged with your system or visit
accessories.toshiba.com.
Your computer comes with enough memory to run most of today’s
popular applications. You may want to increase the computer’s
memory if you use complex software or process large amounts of
data.
Before adding external devices or memory, Toshiba recommends
setting up your software. See “Setting up your software” on page 42.
Installing a memory module
Memory modules can be installed in the memory module slots on
the underside of the computer. You will need a small Phillips
screwdriver for this procedure.
If the computer has been running recently, the memory module(s)
may be hot. The surrounding area may also be hot. Allow the
module(s) to cool to room temperature before replacing it. Avoid
touching the cover, the module(s), and the surrounding area before
they have cooled. Failure to follow these directions could result in
minor bodily injury.
To avoid damaging the computer’s screws, use a small Phillips
screwdriver of the correct size that is in good condition.
Installing a memory module with the computer’s power on may
damage the computer, the module, or both.
The computer has two memory slots—Slot A and Slot B. You can
install one or two memory modules.
Before you install or remove a memory module, turn off the computer
using the Start menu. If you install or remove a memory module
while the computer is in Sleep or Hibernation mode, data will be lost
NOTE
NOTE
NOTE
NOTENOTE
44
Getting Started
Adding memory (optional)
For this model, Slot A is the bottom slot. Slot B is the top slot. If only
one memory module is to be installed, it must be installed in Slot A.
If the computer is on, begin at step 1; otherwise, skip to step 3.
1Click Start.
(Sample Image) Shut down button
2Click the Shut down button in the lower-right corner of the
Start menu.
The computer closes all open programs, shuts down the
operating system, and then turns off.
3Unplug and remove any cables connected to the computer,
including the AC adaptor.
Do not try to remove a memory module with the computer turned on.
You can damage the computer and the memory module.
Do not remove the memory module while the computer is in Sleep or
Hibernation mode. The computer could hang up the next time you
turn it on and data in memory will be lost. In either of the above
cases, the Sleep configuration will not be saved.
4Place a soft cloth on the work surface to prevent scratching the
top cover of the computer, and then place the computer upside
down on the cloth.
NOTE
NOTE
NOTE
NOTENOTE
Shut down button
Start button
45
Getting Started
Adding memory (optional)
5Remove the main battery. For information on removing the
main battery, see “Removing the battery from the computer”
on page 100.
(Sample Illustration) Locating the memory module slot cover
6Using a small Phillips screwdriver, loosen the captive screw
that secures the memory module slot cover.
(Sample Illustration) Removing the memory module slot cover
7Remove the memory module slot cover.
Front of computer
Memory cover
Back of computer
46
Getting Started
Adding memory (optional)
8Place the screw and the cover in a safe place so that you can
retrieve them later.
Static electricity can damage the memory module. Before you handle
the module, touch a grounded metal surface to discharge any static
electricity you may have built up.
Avoid touching the connector on the memory module or on the
computer. Grease or dust on the connector may cause memory
access problems.
9Carefully remove the new memory module from its antistatic
packaging, without touching its connector.
10 Locate an empty memory module slot on the underside of the
computer.
If no memory slot is available, you must remove a module by
performing steps 2 3- of “Removing a memory module” on page 49.
If your system has the memory modules stacked on top of one
another, you must remove the top module first before
removing/installing the bottom module.
For this model, Slot A is the bottom slot. Slot B is the top slot. If only
one memory module is to be installed, it must be installed in Slot A.
NOTE
NOTE
NOTE
NOTENOTE
NOTE
NOTE
NOTE
NOTENOTE
NOTE
NOTE
NOTE
NOTENOTE
47
Getting Started
Adding memory (optional)
11 Pick up the memory module by its sides, avoiding any contact
with its connector. Position the module toward the socket,
aligning the connector’s notch with the matching key in the
socket.
(Sample Illustration) Aligning the memory module with the socket
12 Firmly press the memory module into the memory slot’s socket
at approximately a 30-degree angle (to the horizontal surface
of the computer).
(Sample Illustration) Inserting the memory module into the socket
13 Once the module’s connector is fully inserted into the socket,
press downward on the top edge of the module to seat the
module into the latches at the sides of the socket. These latches
should “snap” into place securely with the corresponding
cutouts in the side of the module. If the latches and cutouts do
not line up correctly, repeat steps 12 13- .
latch
latch
key
notch
connector
48
Getting Started
Adding memory (optional)
(Sample Illustration) Pressing down on the memory module
Do not force the memory module into position. The memory
module should be completely inserted into the socket and level
when secured in place.
(Sample Illustration) Inserting the memory module into the slot
For this model, Slot A is the bottom slot. Slot B is the top slot. If only
one memory module is to be installed, it must be installed in Slot A.
14 Replace the memory module slot cover and secure it using the
screw.
15 Re-insert the main battery. For more information on inserting
the main battery, see “Inserting a charged battery” on page 101.
latch
latch
Slot B
Slot A
NOTE
NOTE
NOTE
NOTENOTE
49
Getting Started
Adding memory (optional)
16 Turn the computer right side up. Make sure to remove the soft
cloth from the work surface before restarting the computer.
Always make sure your computer and AC adaptor have adequate
ventilation and are protected from overheating when the power is turned
on or when an AC adaptor is connected to a power outlet (even if your
computer is in Sleep mode). In this condition, observe the following:
❖ Never cover your computer or AC adaptor with any object.
❖ Never place your computer or AC adaptor near a heat source,
such as an electric blanket or heater.
❖ Never cover or block the air vents including those located at the
underside of the computer.
❖ Always operate your computer on a hard flat surface. Using your
computer on a carpet or other soft material can block the vents
located at the underside of the computer.
Overheating your computer or AC adaptor could cause system
failure, computer or AC adaptor damage or a fire, possibly resulting
in serious injury.
17 Reconnect the cables.
18 Restart the computer.
TECHNICAL NOTE: You must have at least one memory module
installed for the computer to work.
You can now continue setting up the computer. When the operating
system has loaded, you can verify that the computer has recognized
the additional memory module.
If you are adding extra memory after setting up the computer, verify
that the computer has recognized it correctly as described in
“Checking total memory” on page 52.
Removing a memory module
If you need to remove a memory module:
1Complete steps 1 8– in “Installing a memory module” on
page 43 to shut down the computer and open the memory
module slot cover.
50
Getting Started
Adding memory (optional)
Do not try to remove a memory module with the computer turned on.
You can damage the computer and the memory module.
Do not remove the memory module while the computer is in Sleep or
Hibernation mode. The computer could hang up the next time you
turn it on and data in memory will be lost. In either of the above
cases, the Sleep configuration will not be saved.
The following screen may appear when you turn on the power:
If “Start Windows® Normally” is highlighted, then press Enter.
If one of the Safe Mode options is highlighted, it is best to press
Enter to go into Safe Mode, then shut down and restart the system, at
which time Windows® should boot back up normally.
When Safe Mode is suggested, this could be a sign that you may
need to scan your internal storage drive for errors or defragment the
drive. If so, consult Windows® Help and Support.
2Pull the latches away from the memory module.
The memory module pops up slightly.
If your system has the memory modules stacked on top of one
another, you must remove the top module first before
removing/installing the bottom module.
NOTE
NOTE
NOTE
NOTENOTE
NOTE
NOTE
NOTE
NOTENOTE
51
Getting Started
Adding memory (optional)
3Gently lift the memory module to a 30-degree angle and slide it
out of the slot.
(Sample Illustration) Removing the memory module
4Replace the memory module slot cover and secure it using the
screw.
5Re-insert the main battery. For more information on inserting
the main battery, see “Inserting a charged battery” on page 101.
6Turn the computer right side up. Make sure to remove the soft
cloth from the work surface before restarting the computer.
Always make sure your computer and AC adaptor have adequate
ventilation and are protected from overheating when the power is turned
on or when an AC adaptor is connected to a power outlet (even if your
computer is in Sleep mode). In this condition, observe the following:
❖ Never cover your computer or AC adaptor with any object.
❖ Never place your computer or AC adaptor near a heat source,
such as an electric blanket or heater.
❖ Never cover or block the air vents including those located at the
underside of the computer.
❖ Always operate your computer on a hard flat surface. Using your
computer on a carpet or other soft material can block the vents
located at the underside of the computer.
Overheating your computer or AC adaptor could cause system
failure, computer or AC adaptor damage or a fire, possibly resulting
in serious injury.
Slot B
Slot A
52
Getting Started
Recovering the Internal Storage Drive
7Reconnect the cables.
8Restart the computer.
TECHNICAL NOTE: You must have at least one memory module
installed for the computer to work.
Checking total memory
When you add or remove a memory module, you can check that the
computer has recognized the change. To do this:
❖Click Start, Control Panel, System and Security, and then
System.
The System window appears. Installed memory (RAM) is
displayed below the System heading.
If the computer does not recognize the memory configuration, turn
off the computer and remove the memory module slot cover
(complete steps 1 8- in “Installing a memory module” on page 43),
and then check that the module is inserted completely into the
socket and lined up squarely with the socket latches.
From time to time, Windows® will display a pop-up that says, “Do
you want to allow the following program to make changes to this
computer?” This is a security feature to prevent programs or people
from doing things on your computer without your permission. If you
were trying to perform the action, click Continue; otherwise, click
Cancel. If unsure, cancel and try again.
Recovering the Internal Storage Drive
Your computer includes recovery utilities to allow you to recover
your internal storage drive if necessary.
The following internal storage drive recovery options are available:
Recovery option Description
Recover to out-of-box
state
This option restores the original factory image to your
internal storage drive, returning your computer to its
out-of-box state. (Recommended recovery method)
See “Recovering to out-of-box state (recommended
recovery method)” on page 54.
NOTE
NOTE
NOTE
NOTENOTE
53
Getting Started
Recovering the Internal Storage Drive
A recovery image of your computer is stored on the internal storage
drive, and the image can be restored by running the recovery
utilities directly from your internal storage drive as described in the
sections below. However, it is strongly recommended that you
create recovery media. If the recovery files on your internal storage
drive become corrupted or are deleted, you can restore your system
from your recovery media. Also, if your original internal storage
drive fails, you can restore your system to a new internal storage
drive from your recovery media. It is strongly recommended that
you create recovery media before using your system for the first
time. See “Creating recovery media” on page 61 and “Restoring
from recovery media” on page 64.
❖During the internal storage drive recovery process it is strongly
recommended that your computer be connected to an external
power source via the AC adaptor.
❖The Toshiba Recovery Wizard also provides the option of erasing
your internal storage drive, without restoring the information on
the drive. See “Erasing the Internal Storage Drive” on page 66 for
more information.
❖When you restore your system, only the operating system files,
applications, and drivers originally shipped with the computer
are restored. Any files that you created are not restored during
this process. Be sure to separately save the files you have
created to external media using Windows
® Backup or another
backup program. For more information, see “Backing up your
work” on page 83.
Recover without
changing the internal
storage drive partitions
This option recovers just your C: drive, leaving any other
partitions you may have created (for example, a D: drive)
intact.
See “Recovering without changing the internal storage
drive partitions” on page 56.
Recover to a custom
size partition
This option allows you to specify a custom size for
the C: partition and then restores your C: drive to its
out-of-box state. Note: With this option, any changes you
made to the C: drive and any other drive partitions you
may have created are deleted.
See “Recovering to a custom size partition” on page 59.
Recovery option Description
NOTE
NOTE
NOTE
NOTENOTE
54
Getting Started
Recovering the Internal Storage Drive
Recovering to out-of-box state (recommended recovery method)
Recovering an internal storage drive to its out-of-box state deletes all
partitions on the drive and all information stored in those partitions.
Be sure to save your work to external media before executing the
recovery. For more information, see “Backing up your work” on
page 83.
During the recovery process it is strongly recommended that your
computer be connected to an external power source via the AC
adaptor.
You can recover the original factory image (returning the computer
to its out-of-box state) using the utilities stored on your computer’s
internal storage drive or using recovery media, if you have created
such media. To recover using the first method, follow the procedure
below. To recover using the second method, see “Restoring from
recovery media” on page 64.
To recover the original factory image using the utilities on your
computer’s internal storage drive:
1Make sure the computer is turned off.
2Press and hold the 0 (zero) key on your keyboard while
powering on the computer.
3If your system offers a choice of Windows® 7 32-bit or 64-bit
operating system, select one at this time. If not, skip to step 4.
NOTE
NOTE
NOTE
NOTENOTE
55
Getting Started
Recovering the Internal Storage Drive
4A warning screen appears, stating that when the recovery is
executed all data will be deleted and rewritten. Click Ye s to
continue.
(Sample Image) Warning screen
5When the Toshiba Recovery Wizard opens and the Selecting a
process screen displays, select Recovery of Factory Default
Software and then click Next.
(Sample Image) Selecting a Process screen
56
Getting Started
Recovering the Internal Storage Drive
6The Recovery of Factory Default Software screen appears.
Select Recover to out-of-box state.
(Sample Image) Recovery of Factory Default Software screen
7Click Next.
A confirmation message displays reminding you that all data
will be lost during the recovery process. Be sure to save your
work to external media before proceeding (see “Backing up
your work” on page 83).
8Click Next to begin the recovery.
When the process is complete, a message displays indicating
that the internal storage drive has been recovered.
9Press any key on the keyboard to restart the computer.
Recovering without changing the internal storage drive partitions
Recovering without changing the internal storage drive partitions
deletes all information stored on the C: drive. Be sure to save your
work to external media before executing the recovery (see “Backing
up your work” on page 83). If you have created other partitions
(for example, a D: drive), those partitions will remain intact and any
information on them will not be affected.
During the internal storage drive recovery process it is strongly
recommended that your computer be connected to an external power
source via the AC adaptor.
NOTE
NOTE
NOTE
NOTENOTE
57
Getting Started
Recovering the Internal Storage Drive
You can recover the C: drive without affecting other partitions by
either using the utilities stored on your computer’s internal storage
drive or by using recovery media, if you have created such media.
To recover using the first method, follow the procedure below. To
recover using the second method, see “Restoring from recovery
media” on page 64.
To recover using the utilities on your computer’s internal storage
drive:
1Make sure the computer is turned off.
2Press and hold the 0 (zero) key on your keyboard while
powering on the computer.
3If your system offers a choice of Windows® 7 32-bit or 64-bit
operating system, select one at this time. If not, skip to step 4.
4A warning screen appears stating that when the recovery is
executed all data will be deleted and rewritten. Click Ye s to
continue.
(Sample Image) Warning screen
58
Getting Started
Recovering the Internal Storage Drive
5When the Toshiba Recovery Wizard opens and the Selecting a
process screen displays, select Recovery of Factory Default
Software and then click Next.
(Sample Image) Selecting a Process screen
6The Recovery of Factory Default Software screen appears.
Select Recover without changing the hard drive partitions.
(Sample Image) Recovery of Factory Default Software screen
7Click Next.
A confirmation message displays reminding you that all data
on the C: drive will be lost during the recovery process. Be sure
to save your work to external media before proceeding (see
“Backing up your work” on page 83).
59
Getting Started
Recovering the Internal Storage Drive
8Click Next to begin the recovery.
When the process is complete, a message displays, indicating
that the C: drive has been recovered.
9Press any key on the keyboard to restart the computer.
Recovering to a custom size partition
Recovering to a custom size partition deletes all partitions on the
drive and all information stored in those partitions. Be sure to save
your work to external media before executing the recovery. For more
information, see “Backing up your work” on page 83.
During the recovery process it is strongly recommended that your
computer be connected to an external power source via the AC
adaptor.
The “Recover to a custom size partition” option restores your C:
drive to its out-of-box state, and allows you to specify the size for
the C: partition. You can resize and recover the C: drive using the
utilities stored on your computer’s internal storage drive or using
recovery media, if you have created such media. To recover using
the first method, follow the procedure below. To recover using the
second method, see “Restoring from recovery media” on page 64.
To resize and recover the C: drive using the utilities on your
computer’s internal storage drive:
1Make sure the computer is turned off.
2Press and hold the 0 (zero) key on your keyboard while
powering on the computer.
3If your system offers a choice of Windows® 7 32-bit or 64-bit
operating system, select one at this time. If not, skip to step 4.
NOTE
NOTE
NOTE
NOTENOTE
60
Getting Started
Recovering the Internal Storage Drive
4A warning screen appears, stating that when the recovery is
executed all data will be deleted and rewritten. Click Ye s to
continue.
(Sample Image) Warning screen
5When the Toshiba Recovery Wizard opens and the Selecting a
process screen displays, select Recovery of Factory Default
Software and then click Next.
(Sample Image) Selecting a Process screen
61
Getting Started
Recovering the Internal Storage Drive
6The Recovery of Factory Default Software screen appears.
Select Recover to a custom size partition.
(Sample Image) Recovery of Factory Default Software screen
7Use the on-screen arrow buttons in The size of drive C: field
to set the partition size.
8Click Next.
A confirmation message displays reminding you that all data
will be lost during the recovery process. Be sure to save your
work to external media before proceeding (see “Backing up
your work” on page 83).
9Click Next to begin the recovery.
When the process is complete, a message displays indicating
that the C: drive has been recovered.
10 Press any key on the keyboard to restart the computer.
Creating recovery media
It is strongly recommended that you create recovery media. If the
recovery files on your internal storage drive become corrupted or
are deleted, you can restore your system from your recovery media.
Also, if your original internal storage drive fails, you can restore
your system to a new internal storage drive from your recovery
media.
62
Getting Started
Recovering the Internal Storage Drive
When you create recovery media, only the operating system files,
applications, and drivers originally shipped with the computer are
backed up to the external media and can be restored from this media.
Any files that you created are not backed up on the recovery media.
You will need to separately back up the files you created; for more
information, see “Backing up your work” on page 83.
When you create recovery media, the system will prompt you to
insert several blank DVDs or connect one or more USB flash drives
of a certain minimum capacity to your computer. The amount of
space required for storing the recovery files varies by computer
model. Follow the procedure below to determine how much space
you will need for storing your system’s recovery files.
To create recovery media:
1Click the Start button and, in the Search field, type Recovery
Media Creator. In the list that appears above, click on your
selection.
The TOSHIBA Recovery Media Creator dialog box displays.
(Sample Image) TOSHIBA Recovery Media Creator dialog box
2Select DVD or USB Flash from the drop-down lists next to
“System Recovery Media” and “Application Discs,” depending
on the type of external media you want to use.
NOTE
NOTE
NOTE
NOTENOTE
63
Getting Started
Recovering the Internal Storage Drive
You cannot store your system’s applications on the same drive or
disc/disc set where the rest of the system recovery files are stored.
For example, you will need to store the applications on one USB
flash drive and the system recovery files on another USB flash drive.
Or, store the applications on DVD and the system recovery files on a
USB flash drive, or vice versa.
3Check the Information area of the dialog box to determine the
number of DVDs you will need and/or the minimum amount of
storage space required for copying your system’s recovery files
to USB flash drive(s).
4Do one of the following:
❖If you are copying files to DVD, insert a blank DVD into
the optical disc drive.
❖If you are copying files to a USB flash drive, connect a
USB flash drive of the required minimum capacity (as
specified in the TOSHIBA Recovery Media Creator
utility) to your computer.
All information stored on your DVDs or USB flash drive(s) will be
erased during the process of creating the recovery media. Be sure to
save the information stored on your external media to another
storage device before executing this procedure, or use blank media.
5Click the Create button in the TOSHIBA Recovery Media
Creator utility dialog box.
6Follow the on-screen prompts to complete the copy process.
If you are copying the recovery files to DVDs, be sure to label each
DVD in the set sequentially (for example, “1 of 3,” “2 of 3,” etc.), so
that you will know in which order to insert the discs during recovery.
For information on using the Recovery media you have created with
the preceding steps, see “Restoring from recovery media” on
page 64.
NOTE
NOTE
NOTE
NOTENOTE
NOTE
NOTE
NOTE
NOTENOTE
64
Getting Started
Recovering the Internal Storage Drive
Restoring from recovery media
The recovery process deletes information stored on the internal
storage drive. Be sure to save your work to external media before
executing the recovery (see “Backing up your work” on page 83).
During the internal storage drive recovery process it is strongly
recommended that your computer be connected to an external power
source via the AC adaptor.
If you have created recovery media for your system, you can restore
your system from such media, if necessary. For example, if your
original internal storage drive fails, you can restore your system to a
new internal storage drive from your recovery media. For
instructions on creating recovery media, see “Creating recovery
media” on page 61.
With recovery media, you can:
❖Recover to out-of-box state (recommended recovery method)
❖Recover without changing the internal storage drive partitions
❖Recover to a custom size partition
For more information on these options, see “Recovering the
Internal Storage Drive” on page 52.
When you restore your system, only the operating system files,
applications, and drivers originally shipped with the computer are
restored. Any files that you created are not restored during this
process. Be sure to separately save the files you have created to
external media using Windows® Backup or another backup program.
For more information, see “Backing up your work” on page 83.
To recover your internal storage drive from recovery media:
1Shut down and turn off your computer.
NOTE
NOTE
NOTE
NOTENOTE
NOTE
NOTE
NOTE
NOTENOTE
65
Getting Started
Recovering the Internal Storage Drive
2Do one of the following:
❖If your recovery files are on DVDs, insert the first recovery
DVD into your optical disc drive.
❖If your recovery files are on a USB flash drive, connect the
USB flash drive to your computer.
3Turn on your computer. When the initial screen displays, press
F12.
The boot menu displays.
4Using the arrow keys, select the DVD option or the USB Flash
option, depending on which type of media you are using, and
then press Enter.
5A warning screen appears, stating that when the recovery is
executed all data on your internal storage drive will be deleted
and rewritten. Click Yes to continue.
6When the Toshiba Recovery Wizard opens and the Selecting a
Process screen displays, select Recovery of Factory Default
Software and then click Next.
7Select one of the following options:
❖Recover to out-of-box state (recommended recovery
method)—If you want to recover the original factory
image
❖Recover without changing the hard drive partitions—If
you want to recover the C: partition only, leaving other
partitions you have created intact
❖Recover to a custom size partition—If you want to
recover the C: drive to its out-of-box state and specify a
custom size for the C: drive. Note: This option deletes all
other partitions from the drive.
8Follow the on-screen instructions to complete the recovery
process.
When the process is complete, a message displays indicating
that the drive has been recovered.
9Press any key on the keyboard to restart the computer.
66
Getting Started
Erasing the Internal Storage Drive
Erasing the Internal Storage Drive
Erasing the internal storage drive will delete all data on the drive,
including the partitions. Be sure to create recovery media and back
up your data to external media before erasing the internal storage
drive.
If you want to restore the internal storage drive, use one of the
recovery options instead of erasing the drive. For more information,
see “Recovering the Internal Storage Drive” on page 52.
To delete all data and partitions from the internal storage drive:
1Access the Toshiba Recovery Wizard on your internal storage
drive or on your recovery media.
❖To access the Recovery Wizard on your internal
storage drive: Press and hold the 0 (zero) key while
powering on the computer. Read the Warning screen that
displays and then click Ye s to continue.
❖To access the Recovery Wizard on your recovery
media: Turn off your computer. Insert the first recovery
DVD into your optical disc drive or connect the USB flash
drive containing your recovery files to your computer, and
then power on the computer. When the initial screen
displays, press F12. Using the arrow keys, select the DVD
or USB Flash option on the boot menu, depending on
which type of media you are using, and then press Enter.
Select Toshiba Recovery Wizard, and then click Next.
2Select Erase the hard disk and then click Next.
3Choose one of the following options on the Erase the hard disk
screen:
❖Delete all data and partitions from the hard disk—This
option deletes all of the data on the internal storage drive
without overwriting the drive.
❖Delete all partitions and overwrite all sectors on the
hard disk—This option deletes all data and then
overwrites the entire internal storage drive for security
purposes. This process may take several hours, depending
on the size of your internal storage drive.
NOTE
NOTE
NOTE
NOTENOTE
67
Getting Started
Checking the internal storage drive operating status
(Sample Image) Erase the hard disk screen
4Click Next.
A confirmation message displays reminding you that all data
on the internal storage drive will be lost. Be sure you have
saved your work to external media (see “Backing up your
work” on page 83) and created recovery media (see “Creating
recovery media” on page 61) before proceeding.
5Click Next to begin erasing the internal storage drive.
When the process is complete, a message displays, indicating
that the internal storage drive has been erased.
6Press any key on the keyboard to restart the computer.
Checking the internal storage drive operating status
After restoring your internal storage drive, you can check its status
as follows:
1Click Start button and, in the Search field, type Computer
Management. In the list that appears above, click on your
selection.
2Select Manage.
3Click Disk Management.
Installing drivers and applications
The TOSHIBA Application Installer allows you to reinstall the
drivers and applications that were originally bundled with your
computer.
68
Getting Started
Checking the internal storage drive operating status
To reinstall drivers and applications:
1Click the Start button and, in the Search field, type TOSHIBA
Application Installer. In the list that appears above, click on
your selection.
2Click Next.
3Click the item you want to install.
4Click Install.
5Follow the on-screen prompts to complete the installation
process.
Using the touch pad
Some of the touch pad operations described in this section are only
supported in certain applications.
You can use the touch pad (the small, touch-sensitive area in front
of the keyboard) and the adjacent control buttons to:
❖Move the pointer on the screen
❖Select an item on the screen
❖Open or activate an item on the screen
❖Scroll through a document or information
❖Zoom in for a close-up view
❖Zoom out to see more information at once
(Sample Illustration) The touch pad and associated control buttons
NOTE
NOTE
NOTE
NOTENOTE
Touch pad
Primary control button
Secondary control button
69
Getting Started
Checking the internal storage drive operating status
Refer to the table below for specific instructions on performing
each operation.
The pointer is the icon (usually an arrow) that moves on the screen
when you slide your finger across the touch pad or move a mouse
connected to your computer.
To: Do the following: Example:
Move the on-screen
pointer
Slide your finger across the touch pad in the
direction you want to move the pointer.
To move the pointer a longer distance, slide
your finger several times across the touch
pad in the preferred direction.
(Sample Illustration)
Pointer moves to the right
Select an item 1Move the pointer to the item you want to
select.
2Do one of the following:
❖Tap the touch pad once
OR
❖Press and release the primary
(left-hand) control button (Sample Illustration)
Tap once to select
Open or activate an
item
1Move the pointer to the item you want to
open/activate.
2Do one of the following:
❖Tap the touch pad twice in rapid
succession
OR
❖Press and release the primary
control button twice in rapid
succession
(Sample Illustration)
Tap twice to open
Right-click an item
1Move the pointer to the item you want to
right-click.
2Press and release the secondary control
button.
This feature varies by program. Check your
program documentation for specific
instructions on right-clicking. (Sample Illustration)
Click the secondary
(right-hand) control
button
NOTE
NOTE
NOTE
NOTENOTE
70
Getting Started
Checking the internal storage drive operating status
Scroll vertically Slide your finger along the right edge of the
touch pad in the direction you want to scroll.
Repeat to scroll a longer distance.
(Sample Illustration)
Vertical scrolling active
area
Scroll horizontallySlide your finger along the bottom edge of
the touch pad in the direction you want to
scroll. Repeat to scroll a longer distance.
(Sample Illustration)
Horizontal scrolling
active area
Scroll continuously
(Circular scrolling)
1Begin scrolling vertically or horizontally
by sliding your finger along the right or
bottom edge of the touch pad as
described above.
2Without lifting your finger from the
touch pad, start moving your finger in a
circular motion on the touch pad.
3To scroll in the opposite direction,
reverse the direction of the circular
motion.
4To stop scrolling, lift your finger off of
the touch pad.
To enable circular scrolling, click on the
Mouse icon in the Optimize tab of Toshiba
Assist. Click the Device Settings tab and then
click on Settings. Double-click on Scrolling
and then double-click on One-Finger
Scrolling. Enable Chiral Motion scrolling
and click OK.
(Sample Illustration)
Circular scrolling
(vertically)
(Sample Illustration)
Circular scrolling
(horizontally)
To: Do the following: Example:
71
Getting Started
Checking the internal storage drive operating status
Adjusting touch pad settings
While you are typing, the on-screen pointer may seem to move or
jump around “by itself” to random locations on the screen. The
on-screen pointer may also seem to automatically select text, click
buttons, and activate other user interface elements. For help with
these problems, try one or more of the following:
❖Try adjusting your typing technique to avoid accidental contact
with the touch pad. You may be inadvertently brushing the
touch pad with the heel of your hand as you type. Also,
accidental light touches or taps on the touch pad may select an
item or text on the screen, and potentially the item or text may
be replaced by the next character you type.
❖Temporarily disable the touch pad, so that it does not respond
to touch or button presses while you type. See “Disabling or
enabling the touch pad” on page 72.
❖Disable the tapping feature. If you disable tapping only, you
can still use the touch pad’s control buttons and move the
pointer by sliding your finger on the touch pad.
❖Adjust the sensitivity of the touch pad, so that it is less
responsive to accidental light taps and lighter finger pressure.
Zoom in/out To zoom in:
❖Place two fingers close together on
the touch pad and then slide them
apart.
To zoom out:
❖Place two fingers slightly apart on
the touch pad and then slide them
together.
(Sample Illustration)
Zooming in
(Sample Illustration)
Zooming out
To: Do the following: Example:
72
Getting Started
Checking the internal storage drive operating status
Touch pad setting options vary by computer model. The touch pad
settings are accessible through the Mouse Properties option of the
Windows Control Panel. For more information, please visit
support.toshiba.com.
Disabling or enabling the touch pad
The touch pad is enabled by default. To enable/disable the touch
pad, do one of the following:
❖Press the touch pad ON/OFF ( ) button.
(Available on certain models.)
❖Press Fn + F9. For more information, see “Disabling or enabling
the touch pad” on page 188.
Alternately, you can disable only the tapping feature. If you disable
tapping only, you can still use the touch pad’s control buttons and
move the pointer by sliding your finger on the touch pad. To disable
tapping only, use the Mouse Properties option in the Windows
®
Control Panel.
Scrolling with the touch pad
There are two active regions on the touch pad that allow you to
scroll as you would with any wheel device on a mouse or trackball.
To scroll vertically, run your finger up or down along the right edge
of the touch pad. To scroll horizontally, run your finger along the
bottom edge of the touch pad. This feature can be disabled or
changed in the Mouse Properties dialog box.
Control buttons
When a step instructs you to click or choose an item, move the
cursor to the item, then press and release the primary (left-hand)
button. To double-click, press the primary button twice in rapid
succession. The primary button usually corresponds to the left
mouse button.
The function of the secondary (right-hand) button depends on the
program you are using. It usually corresponds to the right mouse
button (“right-clicking”). Check your program’s documentation to
determine whether it uses the right mouse button.
NOTE
NOTE
NOTE
NOTENOTE
NOTE
NOTE
NOTE
NOTENOTE
73
Getting Started
Connecting an external device
Connecting an external device
Depending on your system, some models may include USB 3.0
port(s). To distinguish these ports, please look for the blue inset
within the USB 3.0 port (if available).
You can easily attach an external device your computer.
To do this:
1Read the directions that came with the device to see if you first
need to install new software.
2Connect the device’s video or USB cable to the port on the
computer and to the device.
3Connect the device’s power cable to a live electrical outlet (if
applicable).
4Turn on the external device (if applicable). Your computer may
automatically detect the external device.
Using external display devices
When the touch pad is disabled, the (touch pad) primary and
secondary buttons will also be disabled.Using external display
devices
Your computer comes with a built-in display, but you can also
connect the following types of external display devices to the video
ports described below:
❖An HDMI™-compatible television or external display device
via the HDMI™ Out port
❖An external monitor or projector via the RGB (monitor) port
(Sample Illustration) Video ports on left side of computer
Selecting video cables
To connect a device to the HDMI™ Out port, you must purchase an
HDMI™ cable.
NOTE
NOTE
NOTE
NOTENOTE
HDMI™ Out port*RGB (Monitor) port
74
Getting Started
Using external display devices
Connecting an HDMI™-compatible television or display device
To connect an HDMI™-compatible television or display device to
the computer:
❖Connect one end of an HDMI™ cable (not included with your
computer) to the HDMI™ Out port on the side of your
computer, and then connect the other end of the cable to your
television or display device. Refer to the manual that came
with the television or display device for more information.
Your computer will automatically detect the external display
device.
Connecting an external monitor or projector
You can easily attach an external monitor or projector to your
computer if you need a larger screen. To do this:
1Read the directions that came with the monitor to see if you
first need to install new software.
2Connect the monitor’s video cable to the RGB (monitor) port
on the side of the computer.
3Connect the device’s power cable to a live electrical outlet.
4Turn on the external device.
Your computer will automatically detect the external display
device.
To locate your RGB port, please refer to your Quick Start document.
In the future you can change the display settings by pressing
Fn + F5, or by configuring the display properties settings.
The quickest way to change the
settings is to use the display hot key (Fn + F5):
1Press Fn F5 and simultaneously.
To configure your display, select the output configuration option by
pressing Fn + F5.
NOTE
NOTE
NOTE
NOTENOTE
NOTE
NOTE
NOTE
NOTENOTE
NOTE
NOTE
NOTE
NOTENOTE
75
Getting Started
Customizing your computer’s settings
Depending upon the type and number of external display
devices connected to your computer, your available display
options will vary, but will include some or all of the following:
❖Built-in display only
❖Built-in display and external monitor (simultaneously)
❖External monitor only
❖Built-in display and TV (or other external video device)
❖TV (or other external video device)
❖External monitor and TV
❖Built-in display and external monitor (extended mode)
❖Built-in display and TV (extended mode)
❖External monitor and TV (extended mode)
❖Swap-Switch primary display between internal display
and external monitor when using extended desktop
(Sample Image) Display options window
2Release the Fn and F5 keys.
Adjusting the quality of the external display
To obtain the best picture quality from your television (or other
video display device), you may need to adjust the video settings.
See the video device documentation for additional configuration
steps.
Customizing your computer’s settings
There are several ways in which you can customize your computer
to suit your particular requirements. Refer to your operating system
documentation or Help and Support for details.
You may also wish to customize your power usage settings. For
more information, see “Power Plans” on page 97. There are
76
Getting Started
Caring for your computer
additional custom settings you can choose. See “Utilities” on
page 117.
Caring for your computer
This section gives tips on cleaning and moving your computer. For
information about taking care of your computer’s battery, see
“Taking care of your battery” on page 102.
Please handle your computer carefully to avoid scratching or
damaging the surface.
Cleaning the computer
Keep liquids, including cleaning fluid, out of the computer’s
keyboard, speaker, and other openings. Never spray cleaner directly
onto the computer and/or display. Never use harsh or caustic
chemical products to clean the computer.
To keep your computer clean, gently wipe the display panel and
exterior case with a lightly dampened cloth.
Moving the computer
Before moving your computer, even across the room, make sure all
drive activity has ended (the internal storage drive and optical disc
drive indicator lights stop glowing) and all external peripheral
cables are disconnected.
Do not pick up the computer by its display panel or by the back.
Doing so could damage the system.
Using a computer lock
You may want to secure your computer to a heavy object such as
your desk. The easiest way to do this is to purchase an optional
NOTE
NOTE
NOTE
NOTENOTE
77
Getting Started
Caring for your computer
computer lock cable. For more information on purchasing a cable
lock, visit accessories.toshiba.com.
(Sample Illustration) Computer lock cable
To secure the computer:
1Wrap the cable through or around some part of a heavy object.
Make sure there is no way for a potential thief to slip the cable
off the object.
2Pass the locking end through the loop.
3Insert the cable’s locking end into the security lock slot on your
computer, then engage the locking device.
The computer is now securely locked.
(Sample Illustration) Attaching security lock cable
78
Chapter 2
Learning the Basics
This chapter gives some computing tips and provides important
information about basic features.
Computing tips
❖Save your work frequently.
Your work stays in the computer’s temporary memory until
you save it to the internal storage drive. If the network you are
using goes down and you must restart your computer to
reconnect, or your battery runs out of charge while you are
working, you will lose all work since you last saved.
See “Saving your work” on page 82 for further information.
HINT: Some programs have an automatic save feature that can be
activated. This feature saves your file to the internal storage drive at
preset intervals. See your software documentation for details.
79
Learning the Basics
Using the keyboard
❖Back up your files to external media on a regular basis. Label
the backup copies clearly and store them in a safe place.
It is easy to put off backing up because it takes time. However,
if your internal storage drive suddenly fails, you will lose all
the data on it unless you have a separate backup copy. For more
information, see “Data and system configuration backup in the
Windows® operating system” on page 171.
❖Use Error-checking and Disk Defragmenter regularly to check
and optimize disk space and improve performance.
❖Scan all new files for viruses.
This precaution is especially important for files you receive via
external media, email, or download from the Internet.
❖Take frequent breaks to avoid repetitive-motion injuries and
eyestrain.
❖Do not turn off the computer if a drive indicator light indicates
a drive is active.
Turning off the computer while it is reading from or writing to
a disk may damage the disk, the drive, or both.
The Windows
® operating system records information, such as your
desktop setup, during its shutdown procedure. If you do not let the
Windows
® operating system shut down normally, details such as
new icon positions may be lost.
Using the keyboard
Your computer’s keyboard contains character keys, control keys,
function keys, and special Windows® keys.
(Sample Illustration) Keyboard
NOTE
NOTE
NOTE
NOTENOTE
80
Learning the Basics
Using the keyboard
Character keys
Typing with the character keys is very much like typing on a
typewriter, except that:
❖The space bar creates a space character instead of just passing
over an area of the page.
❖The lowercase letter l (el) and the number 1 are not
interchangeable.
❖The uppercase letter O and the number 0 are not
interchangeable.
Ctrl, Fn, and Alt keys
(Sample Illustration) Ctrl, Fn, and Alt keys
The Ctrl, Fn, and Alt keys do different things depending on the
program you are using. For more information, see your program
documentation.
Function keys
The function keys (not to be confused with the Fn key) are the 12
keys at the top of the keyboard.
(Sample Illustration) Function keys
F1 through F12 are called function keys because they execute
programmed functions when pressed. Used in combination with the
Fn key, function keys marked with icons execute specific functions
on the computer. For example, Fn + F9 turns the touch pad ON/OFF.
For more information, see “Hot key functions” on page 180.
81
Learning the Basics
Starting a program
Special Windows® keys
(Sample Illustration) Special Windows® keys
Your computer’s keyboard has one key and one button that have
special functions in Windows
®:
❖Windows® key—Opens the Start menu
❖Application key—Has a similar function as the secondary
mouse button
Starting a program
The easiest way to start a program is to double-click the name of
the file that contains the information you want to work on. To find
the file, use the Start menu or Windows®
Explorer.
If you prefer to open the program first, you have four options. You can:
❖Use the Search programs and files field in the Start menu
❖Double-click the icon for the program on your desktop
❖Use the Start menu
The next two sections explain how to start a program from the Start
menu and the Search programs and files field.
Starting a program using the Search programs and files field
This example uses the Start menu’s Search programs and files field
to start WordPad:
1Click the Start button to display the Start menu.
The Search programs and files field appears at the bottom of
the Start menu.
(Sample Image) Search programs and files field in Start menu
Application key
Windows® key
Search programs
and files field
82
Learning the Basics
Saving your work
2Start typing the program’s name (wordpad) in the Search
programs and files field.
As you type, all matching files and programs are displayed in a
separate window.
3In the search results window, click WordPad under Programs.
Starting a program from the Start menu
When you install a program, the operating system usually puts an
icon in the All Programs menu. To start a program that has an icon
in the All Programs menu, follow these steps, which use the
Windows® WordPad program as an example:
1Click Start, and then All .Programs
The Windows® operating system displays the All Programs
menu, which lists programs and program groups. If your
program is listed, go to step 3, otherwise, continue with step 2.
If you pause with your mouse on All Programs, it will open it up. You
may need to scroll up or down to see the complete list.
2Click the program group, in this example, Accessories.
The Accessories menu is displayed.
3Click the program, in this example, WordPad.
WordPad opens.
To close the program, click the Close button in the upper-right
corner of the program’s window.
Saving your work
Before you turn off the computer using the Shut down command,
save your work on the internal storage drive, external media, flash
media, or optical disc. This is one of the most important rules of
computing.
When you turn off the computer using the Sleep or Hibernate
commands, your work should be there when you resume.
Many programs offer a feature that saves documents at regular
intervals. Check your program’s documentation to see if it has an
automatic save feature.
NOTE
NOTE
NOTE
NOTENOTE
83
Learning the Basics
Backing up your work
Backing up your work
Back up all the files you create in case something happens to your
computer. You can back up your files to different types of media
such as CDs, DVDs, external storage media, or to a network, if
available.
To back up several files at one time, use the Microsoft
® Windows®
Backup program preinstalled on the computer’s internal storage
drive. Also see “Backing up your data or your entire computer with
the Windows® operating system” on page 172.
HINT: Backing up all the files on your internal storage drive may take
a considerable amount of time and multiple CDs/DVDs. You may
prefer to use a high-capacity backup system, such as an external
hard drive.
Restoring your work
To restore information from your backup media to your internal
storage drive, use the Restore option in the Windows
® Backup and
Restore program. Look in the online Help or your operating system
documentation for information on restoring files.
(Sample Image) Backup and Restore screen
TECHNICAL NOTE: When restoring files, the backup program
prompts you if you try to overwrite a file that already exists on the
internal storage drive. Make sure the backup version is the one you
want before overwriting the existing file.
84
Learning the Basics
Using the optical disc drive
Using the optical disc drive
Optical storage is a popular medium for software, music, and video.
Digital versatile discs (DVDs) provide a significant increase in data
storage and support features that were not available on previous
video platforms. These features include wide-screen movies,
multiple language tracks, digital surround sound, multiple camera
angles, and interactive menus.
TECHNICAL NOTE: Your optical disc drive is set to play region 1
(North America) DVD-ROMs. If you play a DVD disc from another
region, the drive will automatically change to play in the format of the
other region. The drive will allow you to change regions four times.
On the fourth change, the region will be “locked in.” That is, the drive
will only play DVDs from that last region. Note that changing from
region 1 to region 2 and back to region 1 is counted as two changes.
For optimum DVD performance, it is recommended that you play
DVDs while running the computer on AC power.
When viewing DVD movies use the DVD Player software that came
with your computer.
Optical disc drive components
The optical disc drive is located on the side of the computer.
Your optical disc drive may look like this:
(Sample Illustration) Optical disc drive
Drive in-use indicator light—Indicates when the drive is in use.
Eject button—Press to release the disc tray.
NOTE
NOTE
NOTE
NOTENOTE
NOTE
NOTE
NOTE
NOTENOTE
Drive in-use indicator light
Eject button
Manual eject hole
85
Learning the Basics
Using the optical disc drive
Do not press the eject button or turn off the computer while the drive
in-use indicator light is glowing. Doing so could damage the disc or
the drive.
When the disc tray is open, be careful not to touch the lens or the
area around it. Doing so could cause the drive to malfunction.
Manual eject hole—Use if you need to release the disc tray when
the power is off. Use a straightened paper clip or other narrow
object to press the manual eject button located inside the hole.
Never use a pencil to press the manual eject button. Pencil lead can
break off inside the computer and damage it.
If your computer comes with a solid state drive (SSD) (available on certain
models), under certain unusual conditions of prolonged non-use and/or
exposure to high temperatures, your SSD may be vulnerable to data
retention errors.
Inserting an optical disc
To insert an optical disc into the drive:
1Make sure the computer is turned on.
The drive will not open if the computer’s power is off.
2Make sure the drive’s in-use indicator light is off.
3Press the drive’s eject button.
The disc tray slides partially out of the drive.
4Grasp the tray and pull it fully open.
5Hold the disc by its edges and check that it is free of dust.
If the disc is dusty, clean it as described in “Toshiba’s online
resources” on page 88.
6Place the disc carefully in the disc tray, label side up.
7Gently press the disc onto the center spindle until it clicks into
place.
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Learning the Basics
Using the optical disc drive
Handle DVDs and CDs carefully, making contact only with the center
hole and edge. Do not touch the surface of the disc. Do not stack
discs. If you incorrectly handle the discs, you could lose data.
8Make sure the disc is completely on the spindle and is lying flat
on the tray.
If you insert the disc incorrectly, it may jam the drive. If this happens,
contact Toshiba support for assistance.
9Push the disc tray in by pressing gently on the center of the tray
until it clicks into place.
You are ready to use the disc.
Before putting on headphones to listen, turn the volume down. Do
not set the volume too high when using headphones. Continuous
exposure to loud sound can harm your hearing.
Playing optical media
If you insert an optical disc into the optical disc drive and the
Auto-Run feature does not automatically start your disc, try
launching the optical disc manually. To do this, follow these steps:
1Click Start, and then Computer.
2Double-click the optical disc drive icon.
The drive will run the optical disc.
If your disc does not run using this method, try using an application
that is associated with the media on the disc. For example, if it is a
music CD, open Windows Media® Player and use it to select and
then play the CD. For other types of media, use the associated
software to open the files on the disc.
Recording optical media
Depending on the configuration, your computer may come with an
optical disc drive that allows you to:
❖Play pre-recorded and recorded optical media.
❖Read/write data and multi-media files to recordable optical
media.
87
Learning the Basics
Using the optical disc drive
For more information regarding supported optical media formats
please refer to your computer’s detailed specifications at
support.toshiba.com.
Due to manufacturing and quality variations in third party optical
media (e.g., CD or DVD) or optical media players/recorders, in
certain cases, your Toshiba optical disc drive may not record on
certain optical media that bear the applicable logo, or play back
optical media recorded by other computers or optical media
recorders. Additionally, certain optical media recorded on your
optical disc drive may not play back or operate properly on other
computers or optical media players. These problems are not due to
any defect in your Toshiba computer or optical disc drive. Please
refer to your computer's product specification for listing of specific
format compatibilities.
Copy protection technology may also prevent or limit recording or
viewing of certain optical media.
For details on how to use the software, please refer to the respective
Online Help menus.
Removing a disc with the computer on
To remove an optical disc with the computer turned on:
1Press the eject button on the drive.
Do not press the eject button while the drive in-use indicator light is
glowing. Doing so could damage the disc or the drive.
Also, if the disc is still spinning when you open the disc tray, wait for
it to stop spinning before you remove it.
2Pull the tray out until it is fully open, remove the disc, and
place it in its protective cover.
3Gently press the tray in to close it.
Removing a disc with the computer off
To remove a disc with the computer turned off:
1Insert a slender object, such as a straightened paper clip, into
the manual eject hole.
The disc tray slides partially out of the drive.
NOTE
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88
Learning the Basics
Toshiba’s online resources
Never use a pencil to press the manual eject button. Pencil lead can
break off inside the computer and damage it.
2Pull the tray out until it is fully open, remove the disc, and
place it in its protective cover.
3Gently press the tray in to close it.
Toshiba’s online resources
Toshiba maintains a number of online sites to which you can
connect. These sites provide information about Toshiba products,
give help with technical questions and keep you up to date with
future upgrades. For more information, see “Contacting Toshiba”
on page 176.
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Mobile Computing
This chapter covers all aspects of using your computer while
traveling.
Toshiba’s energy-saver design
Your computer enters a low-power suspension mode when it is not
being used, thereby conserving energy and saving money in the
process. It has a number of other features that enhance its energy
efficiency.
Many of these energy-saving features have been preset by Toshiba.
We recommend you leave these features active, allowing your
computer to operate at its maximum energy efficiency, so that you
can use it for longer periods while traveling.
Your computer contains Toshiba EasyGuard®. The Toshiba
EasyGuard* technology is made up of four foundational elements
that incorporate hardware and software innovations into various
Toshiba computers that address the most common security,
reliability and connectivity issues faced by computer users:
❖EasyGuard Protect and Fix—to fortify vital information and
vulnerable components against the stress and hazards mobile
computers face every day.
❖EasyGuard Secure—to defend your data and your computer
against loss, theft or viral attack.
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Running the computer on battery power
❖EasyGuard Connect—to help users establish a reliable wired
or wireless connection effortlessly and quickly.
❖EasyGuard Optimize—to enable users to customize system
settings to be more productive.
*Toshiba EasyGuard® technology comprises a number of features
some of which may or may not be available on a particular Toshiba
computer depending on the model selected. See
easyguard.toshiba.com for detailed information.
Running the computer on battery power
The computer contains a removable Lithium-Ion (Li-Ion) battery
that provides power when you are away from an AC outlet. You can
recharge it many times.
Battery Notice
Battery life rating is for comparison purposes only, and does not
indicate the battery life that will be obtained by any individual user.
Actual battery life may vary considerably from specifications
depending on product model, configuration, applications, power
management settings and features utilized, as well as the natural
performance variations produced by the design of individual
components. The battery life rating is only achieved on the select
models and configurations tested by Toshiba under the specific test
settings at the time of publication and is not an estimate of a
system’s battery life under any conditions other than the specific
test settings.
Recharge time varies depending on usage. Battery may not charge
while the computer is consuming full power. After a period of time,
the battery will lose its ability to perform at maximum capacity and
will need to be replaced. This is normal for all batteries. To
purchase a new battery pack, see the accessories information
included with your computer or visit the Toshiba Web site at
accessories.toshiba.com. Use only batteries designed to work with
your Toshiba computer.
To ensure that the battery maintains its maximum capacity,
operate the computer on battery power at least once a month. The
Lithium-Ion battery has no memory effect so it is not necessary to
let the battery fully discharge each time. However, for better
accuracy of the battery meter, it is helpful to fully discharge the
battery periodically. Please see “Maintaining your battery” on
page 103 for procedures. If the computer is continuously operated
on AC power, either through an AC adaptor or a port replicator (if
applicable to your system), for an extended period (more than a
month), the battery may fail to retain a charge. This may shorten the
life of the battery, and may cause the battery meter to be inaccurate.
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For optimum optical media performance, it is recommended that you
play DVDs while running the computer on AC power. For more
information about Windows
® power plans, see “Power Plans” on
page 97.
The computer also has an internal real-time-clock (RTC) battery.
The RTC battery powers the RTC memory that stores your system
configuration settings and the current time and date information. It
maintains this information for up to a month while the computer is
turned off.
TECHNICAL NOTE: Depending on your system, the RTC battery m
only charge while the computer is turned on.
Power management
Your computer ships with the power management options preset
to a configuration that will provide the most stable operating
environment and optimum system performance for both AC power
and battery modes.
Changes to these settings may result in system performance or
stability issues. Users who are not completely familiar with the power
management component of the system should use the preset
configuration. For assistance with setup changes, contact Toshiba’s
Customer Support Center.
Using additional batteries
If you travel and need to work for many hours without an AC power
source, you may purchase a battery module for use in the computer,
or carry additional charged battery packs with you. You can then
replace a discharged battery and continue working.
For more information on batteries and accessories, see
accessories.toshiba.com.
NOTE
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Running the computer on battery power
Charging the main battery
The battery needs to be charged before you can use it to power the
computer.
To charge the main battery while it is in your computer, plug the
computer into a live electrical outlet. The battery charges whether
the computer is on or off.
TECHNICAL NOTE: The recharging of the battery cannot occur when
your computer is using all of the power provided by the AC adaptor to
run applications, features, and devices. Your computer's Power Options
utility can be used to select a power level setting that reduces the power
required for system operation and will allow the battery to recharge.
The battery may not start charging immediately under the following
conditions:
❖The battery is extremely hot or cold.
To ensure that the battery charges to its full capacity, wait until
it reaches room temperature (50 to 80 degrees Fahrenheit, 10 to
26 degrees Celsius).
❖The battery is almost completely discharged.
Leave the power connected and the battery should begin
charging after a few minutes.
HINT: Once the battery is fully charged, we recommend that you
operate your computer on battery power until the battery discharges
completely. Doing this extends battery life and helps ensure accurate
monitoring of battery capacity.
Please make a complete back up of your data to external media
before discharging the battery. For more information, see “Backing
up your work” on page 83.
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Charging the RTC battery
Your computer has an internal real-time clock (RTC) battery. The
RTC battery powers the System Time Clock and BIOS memory
used to store your computer’s configuration settings. When fully
charged, it maintains this information for up to a month when the
computer is powered off.
The RTC battery may have become completely discharged while
your computer was shipped, resulting in a CMOS error message
during startup. The error message may vary by computer model.
Depending on your system, the RTC battery may only charge while
the computer is turned on.
To recharge the RTC battery, plug the computer into a live electrical
outlet and leave the computer powered on for 24 hours.
It is seldom necessary to charge the RTC battery because it charges
while the computer is on. If the RTC battery is low, the real-time
clock and calendar may display the incorrect time and date or stop
working.
When Hibernation mode is enabled and the RTC battery is
completely discharged, a warning prompts you to reset the real-time
clock.
The computer can be used while the RTC battery is being charged,
although the charging status of the RTC battery cannot be
monitored.
Monitoring main battery power
The computer’s main battery light gives you an indication of the
main battery’s current charge.
❖Glows amber while the main battery is being charged
(AC adaptor connected)
❖Glows green when the main battery is fully charged
❖Is unlit when the battery has discharged, the battery is not
charging, or the AC adaptor is not plugged into the computer or
AC outlet
Battery life and charge time may vary, depending upon power
management settings, applications and features used.
NOTE
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Monitoring main battery power
❖Flashes amber when the main battery charge is low and it is
time to recharge the main battery or plug in the AC adaptor
If the AC power light flashes amber during charging, either a battery
pack is malfunctioning, or it is not receiving correct input from the
AC power supply.
Disconnect the AC power cord/cable and remove the battery pack.
See “Changing the main battery” on page 99 for information on
replacing the main battery.
HINT: Be careful not to confuse the battery light ( ) with the
ON/OFF light ( ).
When the ON/OFF light flashes amber, it indicates that the system is
suspended (using the Windows
® operating system Sleep command).
(Sample Illustration) Power and battery light locations
Determining remaining battery power
Wait a few moments after turning on the computer before trying to
monitor the remaining battery power. The computer needs this time
to check the battery’s remaining capacity and perform its
calculations.
Move the pointer over the power icon in the notification area, see
“Finding your way around the desktop” on page 107 for more
information on the notification area. A pop-up message displays the
remaining battery power as a percentage.
With repeated discharges and recharges, the battery’s capacity
gradually decreases. A frequently used older battery does not power
NOTE
NOTE
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NOTENOTE
Battery light
Wireless indicator light
ON/OFF light
AC power light
*Available on certain models.
Wireless WAN indicator light*
Memory card reader light*
Internal storage drive light
System indicator lights
NOTE
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Monitoring main battery power
the computer for as long as a new battery, even when both are fully
charged.
TECHNICAL NOTE: The computer drains the battery faster at low
temperatures. Check your remaining charge frequently if you are
working in temperatures below 50 degrees Fahrenheit.
The computer calculates the remaining battery charge based on your
current rate of power use and other factors such as the age of the
battery.
What to do when the main battery runs low
When the main battery runs low you can:
❖Plug the computer into an external power source and recharge
the main battery
❖Place the computer into Hibernation mode and replace the
main battery with a charged spare (not included with your
computer)
❖Save your work and turn off the computer
If you do not manage to do any of these things before the main
battery completely runs out of power, the computer automatically
enters Hibernation mode and turns itself off. Hibernation mode
keeps track of where you were, so that when you turn on the power
again, you can continue where you left off.
If you have Hibernation mode enabled (the default), the computer
copies the details of your open programs and files to the internal
storage drive before shutting down.
Setting battery notifications
You can set two notifications. Each notification can be set to alert
you when a specified percentage of remaining battery power has
been reached. You can also set the computer to enter Sleep mode or
Hibernation mode or to completely power down when the
notification goes off.
To change the default notification settings:
1Click the Start button and, in the Search field, type Power
Options. In the list that appears above, click on your selection.
The Power Options window appears.
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2Click Change plan settings under the power plan to be
customized.
The Edit Plan Settings window appears.
3Click Change advanced power settings.
The Advanced settings tab of the Power Options window
appears.
4Double-click Battery to display the battery options.
(Sample Image) Advanced settings tab of Power Options screen
5Configure the alarm settings to suit your needs.
Conserving battery power
How long a fully charged battery pack lasts when you are using the
computer depends on a number of factors, such as:
❖How the computer is configured
❖How much you use the internal storage drive, optical disc
drive, or other optional devices
❖Where you are working, since operating time decreases at low
temperatures
There are various ways in which you can conserve power and
extend the operating time of your battery:
❖Enable Sleep or Hibernation, which saves power when you turn
off the computer and turn it back on again
❖Use the Windows® power-saving option plans
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Monitoring main battery power
These power-saving options control the way in which the computer
is configured. By using them, you can increase the length of time
you can use the computer before you need to recharge the battery.
Microsoft® has combined these options into preset Power Plans.
Using one of these power plans lets you choose between maximum
power savings and peak system performance. You may also set
individual power-saving options to suit your own needs.
The following sections describe how to choose a Power Plan and
discuss each power-saving option.
Power Plans
You can choose a predefined Power Plan or select your own
combination of power options. To do this:
1Click the Start button and, in the Search field, type Power
Options. In the list that appears above, click on your selection.
The Windows® Power Options window appears.
(Sample Image) Windows
® Power Options window
2Select an appropriate plan for your work environment or create
your own custom plan.
3Click Create a power plan in the left pane to set up a new
plan.
To edit a plan or to edit advanced settings, continue to the following
steps.
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Monitoring main battery power
4Click Change plan settings to choose the plan you want to
edit.
This screen allows you to change basic settings.
5Click Change advanced power settings to access settings for
battery notification levels, internal storage drive power save
time, etc.
You can click on the plus signs to expand each item and to see
what settings are available for each item.
6Click OK to save the plan changes you have performed.
By default the two power plans eco and Balanced are satisfactory
for most people and do not need to be edited. The eco plan is the
best used for maximum battery time. The Balanced plan is a
compromise between battery time and performance.
Using a hot key to set the Power Plan
You may use a hot key to set the Power Plan.
To set the Power Plan:
1Press Fn F2 and simultaneously to display the Power Plan hot
key card.
(Sample Image) Power Plan hot key card
2While continuing to press Fn, press F2 until you select the
desired Power Plan.
The Power Plan options are: eco and Balanced.
3Release the Fn key.
The hot key card disappears. You are now in the selected mode.
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Using the TOSHIBA eco power plan
Using the TOSHIBA eco power plan
This computer is equipped with the TOSHIBA eco power plan.
Operating the computer with this power plan enabled reduces
electrical power consumption by slightly lowering system
performance. For example, when this power plan is enabled, the
brightness of the display is reduced and the interval before Sleep
mode takes effect is shortened. To enable or disable the TOSHIBA
eco power plan, press the eco Utility™ button.
(Sample Illustration) Locating the eco Utility™ button
The TOSHIBA eco Utility™ monitors your power savings from
using the eco power plan by tracking real-time power consumption
and accumulated savings over time. To learn how to access the
utility, see “TOSHIBA eco Utility™” on page 144.
For more information on the TOSHIBA eco power plan, see the
Help file in the TOSHIBA eco Utility™ window.
Changing the main battery
When your main battery has run out of power, you have two
options: plug in the AC adaptor or install a charged main battery.
Never short circuit the battery pack by either accidentally or
intentionally bringing the battery terminals in contact with another
conductive object. This could cause serious injury or fire, and could
also damage the battery pack and computer.
❖Never expose a battery pack to abnormal shock, vibration or
pressure. The battery pack's internal protective device could
fail, causing it to overheat or ignite, resulting in caustic liquid
leakage, or explosion or fire, possibly resulting in death or
serious injury.
System control panel
eco Utility™ button
TOSHIBA Presentation
or Wireless display button
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Changing the main battery
TECHNICAL NOTE: To avoid losing any data, save your files and
then either completely shut down your computer or put it into
Hibernation mode before changing the main battery.
Removing the battery from the computer
To remove the battery:
1Save your work.
2Turn off the computer or place it in Hibernation mode.
3Unplug and remove any cables connected to the computer,
including the AC adaptor.
4Close the display panel and turn the computer upside down.
5Slide the battery release lock to the unlocked position.
(Sample Illustration) Unlocking the battery release lock
6Slide the battery release latch to release the battery.
7Pull the discharged battery out of the computer.
(Sample Illustration) Removing the battery
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If the battery is leaking or its case is cracked, put on protective
gloves to handle it, and discard it immediately. Always dispose of
used battery packs in compliance with all applicable laws and
regulations. Put insulating tape, such as cellophane tape, on the
electrode during transportation to avoid a possible short circuit, fire
or electric shock. Failure to do so could possibly result in serious
injury.
Inserting a charged battery
To insert a battery:
1Wipe the terminals of the charged battery with a clean cloth to
ensure a good connection.
2Insert the charged battery into the slot until the latch clicks.
The battery pack has been designed so that you cannot install it
with reverse polarity.
If the battery does not slide into the slot easily, move the battery
release lock to the unlocked position and try again. Do not force the
battery into position.
(Sample Illustration) Inserting the battery
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Taking care of your battery
3Slide the battery release lock to the locked position.
(Sample Illustration) Locking the battery release lock
4Turn the computer right side up.
5Reconnect any cables that were removed in step 3 of
“Removing the battery from the computer” on page 100.
6Restart the computer.
Taking care of your battery
The following sections offer tips on how to take care of your battery
and prolong its life.
Safety precautions
❖If the battery pack produces an odor, overheats or changes
color or shape while it is being used or charged, turn off the
computer’s power immediately and disconnect the power
cord/cable from the power socket. Carefully remove the battery
pack from the computer.
❖Do not try to disassemble a battery pack.
❖Do not overcharge or reverse charge a battery. Overcharging
will shorten its life, and reverse charging could damage it.
❖Avoid touching the metal terminals of the battery with another
metal object. Short-circuiting the battery can cause it to
overheat and may cause damage to the battery or the computer.
❖Do not incinerate a spent battery, as this could cause it to
explode and release caustic liquid.
❖If a battery is leaking or damaged, replace it immediately. Use
protective gloves when handling a damaged battery.
❖To replace the main battery, use an identical battery that you
can purchase through the Toshiba Web site at
accessories.toshiba.com.
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Disposing of used batteries
❖A reverse polarity condition should be avoided with all
batteries. The main battery is designed so that it cannot be
installed in reverse polarity.
❖Charge the battery only in the computer or in a battery charger
designated as an approved option.
❖When you install the battery pack, you should hear a click
when it is seated properly.
❖Do not expose the battery pack to fire. The battery pack could
explode.
Maintaining your battery
Fully discharging your battery pack will allow better accuracy of
the battery meter.
To fully discharge your battery pack:
❖Periodically, disconnect the computer from a power source and
operate it on battery power until the battery pack fully
discharges. Before doing so, follow the steps below:
❖If you have extra battery packs, rotate their use.
❖If you will not be using the system for an extended period,
more than one month, remove the battery pack.
❖Store spare battery packs in a cool dry place out of direct
sunlight.
Disposing of used batteries
The life of a battery pack depends on usage. When the battery pack
needs replacing, the main battery light flashes amber shortly after
you have fully recharged the battery.
You must discard a battery if it becomes damaged.
Never attempt to dispose of a battery pack by burning or by
throwing it into a fire, and never allow exposure to a heating
apparatus (e.g., microwave oven). Heat can cause a battery pack to
explode and/or release caustic liquid, both which may possibly
cause serious injury.
Always dispose of used battery packs in compliance with all
applicable laws and regulations. Put insulating tape, such as
cellophane tape, on the electrode during transportation to avoid a
possible short circuit, fire or electric shock. Failure to do so could
possibly result in serious injury.
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Traveling tips
Always use the battery pack supplied as an accessory or an
equivalent battery pack specified in the User's Manual. Other
battery packs have different voltage and terminal polarities. Use of
non-conforming battery packs could generate smoke or cause fire or
rupture, possibly resulting in serious injury.
After repeated use, the batteries will finally lose their ability to hold
a charge and you will need to replace them. Under certain
applicable laws and regulations, it may be illegal to dispose of old
batteries by placing them in the trash.
Please be kind to our shared environment. Check with your local
government authority for details regarding where to recycle old
batteries or how to dispose of them properly. If you cannot find the
information you need elsewhere, call Toshiba at: (800) 457-7777.
In addition, Toshiba’s recycling initiatives include recycling
programs, events and consumer promotions. For details, please visit
us.toshiba.com/green.
Toshiba is dedicated to preserving the environment by sponsoring
Call2Recycle™, a program of the Rechargeable Battery Recycling
Corporation. For more information and for drop-off locations, visit
www.rbrc.org or call 1-800-822-8837.
Notice regarding CR coin cell batteries, applicable to California,
U.S.A. only:
Perchlorate Material - special handling may apply.
See http://www.dtsc.ca.gov/hazardouswaste/perchlorate/
Traveling tips
The environmental precautions listed in “Selecting a place to work”
on page 30, also apply while traveling.
❖Never leave your computer on a sunny ledge or in a place
where it could get wet or covered in dust.
❖Always travel with the computer in a carrying case. Toshiba
offers a choice of carrying cases for the computer. They all
provide plenty of extra space for manuals, power cords, and
compact discs. Contact your authorized Toshiba representative
for more information or visit Toshiba’s Web site at
accessories.toshiba.com.
TECHNICAL NOTE: When traveling by air, you may be required to
pass your computer through airport security equipment. The X-ray
equipment will not harm your computer.
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Traveling tips
Before using your computer aboard an aircraft, make sure the
Wireless antenna is OFF if your computer has wireless LAN
capability.
To enable or disable wireless communication, use the Hot Key
Fn + F8. For more information see “Hot Keys/TOSHIBA Cards” on
page 178.
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106
Chapter 4
Exploring Your Computer’s
Features
In this chapter, you will explore some of the special features of your
computer.
Exploring the desktop
The desktop is the launching pad for everything you can do in the
Windows® operating system. You can use its features to start
programs, find documents, set up system components, and perform
most other computing tasks.
HINT: The illustrated examples in this guide may appear slightly
different from the screens displayed by your system. The differences
are not significant and do not indicate any change in the functionality
of your system.
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Exploring Your Computer’s Features
Exploring the desktop
Finding your way around the desktop
Your computer’s desktop includes several standard features: icons,
Start button, taskbar, notification area, and background pattern.
(Sample Image) Windows® operating system desktop
Icons
An icon represents a folder, file, or program that can be quickly
activated by double-clicking the icon.
You can create a new desktop icon for any folder, file, or program
by dragging the element’s icon from its location in a window to the
desktop area.
You may see various icons displayed on your system desktop, for
example:
Recycle Bin—Holds files you have deleted. You may be able to
retrieve these files until you empty the Recycle Bin.
Icons
Start button Taskbar Notification area
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Exploring Your Computer’s Features
Exploring the desktop
❖TECHNICAL NOTE: If you delete a large number of files or very
large files from the internal storage drive, there may be
insufficient space available in the Recycle Bin to hold these files.
In this case, Windows® will prompt you to either permanently
delete the file(s) or cancel the deletion.
❖If you delete a file (of any size) from an external media or flash
media, it does not go into the Recycle Bin. The file is
permanently deleted.
❖Permanently deleted files cannot be recovered from the Recycle
Bin. For more information on the Recycle Bin, see Windows®
online Help.
If you place the pointer over an icon, a popup description of the file
contents appears.
Your desktop may contain other icons depending on your
configuration. See Windows® online Help for more specific
information on each icon and how to use it.
Start button
You use the Start button to:
❖Start programs
❖Open documents
❖Adjust system settings
❖Find files
❖Access Windows® Help and Support
❖Suspend system activity and shut down the computer
Whenever a procedure in this User’s Guide instructs you to click
Start, it means that you should click the Start button.
Taskbar
Each time you open a program, a button associated with that
program appears on the taskbar. With some programs, a button
appears on the taskbar for each document or window you open. You
can use these buttons to quickly switch between the programs or
windows.
NOTE
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109
Exploring Your Computer’s Features
Setting up for communications
To make a program or window the currently active one, click the
associated taskbar button.
Notification area
The notification area displays icons of tasks or programs that run
continuously in the background and displays notifications. To learn
more about each task, position the pointer over the icon for a few
moments and a short description of the task appears.
Typical tasks in the notification area are Current time, Power usage
mode, network connectivity status, and speaker volume.
To activate a specific task, click the appropriate notification area
icon.
Setting up for communications
To connect to the Internet, use an online service, or communicate
across the telephone lines with another computer, you need:
❖A browser or communications program
❖An Internet Service Provider (ISP) or online service if you plan
to use the Internet
❖A way to connect to the ISP (for example Wi-Fi
®/LAN,
Broadband connection, etc.)
Using Wireless LAN connectivity
Wireless connectivity and some features may require you to
purchase additional software, external hardware or services.
Availability of public wireless LAN access points may be limited.
Your system may come with an optional wireless LAN module.
This is a technology that expands wireless communication beyond
networking equipment, and can connect many different kinds of
electronic devices without the need for cables.
For information on how to set up a wireless connection, refer to
your wireless networking device documentation or your network
administrator.
To enable or disable wireless communication, use the Hot Key
Fn + F8. For more information see “Hot Keys/TOSHIBA Cards” on
page 178.
NOTE
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110
Exploring Your Computer’s Features
Exploring audio features
When the Wireless antenna is ON, the wireless indicator light will
be lit.
For help with common Wi-Fi
® networking problems, see “Wireless
networking problems” on page 167.
Connecting your computer to a network
You can connect your computer to a network to increase its
capabilities and functionality using one of its communication ports.
Accessing a network
To access a network, connect an Ethernet cable to the Network port
(RJ45) on your computer. For specific information about
connecting to the network, consult your network administrator.
Many hotels, airports, and offices offer Wi-Fi
® access. If your
computer has Wi-Fi
®, ask for help when connecting to a Wi-Fi
®
network.
Exploring audio features
You can use your computer to record sounds using the computer’s
internal microphone (available on certain models) or an optional
external microphone. You can listen to sound files or audio CDs
using the built-in speakers, headphones, or external speakers.
Recording sounds
You may record sounds using the computer’s internal microphone
or by connecting an optional external microphone.
Using a microphone
1If you want to use an external microphone, connect it to the
computer.
2Click the Start button and, in the Search field, type Sound
Recorder. In the list that appears above, click on your
selection.
(Sample Image) Sound Recorder screen
NOTE
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NOTENOTE
Start Recording/Stop Recording button
111
Exploring Your Computer’s Features
Using the Web Camera
3Click the Start Recording button.
4Speak normally into the microphone.
5When you have finished recording, click the Stop Recording
button.
The Save As dialog box appears.
6To save the file, type a file name, and then click Save.
Using external speakers or headphones
Your computer is equipped with a full stereo sound system with
internal speakers. Instead of using the internal speakers, you can
connect headphones or a pair of external stereo speakers.
Before putting on headphones to listen, turn the volume down. Do
not set the volume too high when using headphones. Continuous
exposure to loud sound can harm your hearing.
TECHNICAL NOTE: When using amplified speakers, use speakers
that require an external power source. Other types of speakers will be
inadequate to produce sound from the computer.
To play back sound files through external speakers or headphones:
1Locate the headphone jack on the computer.
2Using any necessary adapters, plug the cable from the
headphones or external speakers into the headphone jack.
The headphone jack requires a 16-ohm stereo mini connector.
To adjust the volume:
❖For external speakers, use the volume controls on each speaker.
❖For headphones, use the computer’s volume control.
Using the Web Camera
(Available on certain models.)
Your computer may come with a built-in Web Camera. With this
Web Camera you can do the following:
❖Take pictures and record videos with your computer
❖Chat with others and have them see you while using instant
messaging (IM) programs
❖Have video conference calls
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Exploring Your Computer’s Features
Using an ExpressCard®
To email, instant message or video conference, you must be
connected to the Internet.
Depending on your computer model, the process of sending email,
taking pictures or recording video messages may vary.
To access the Web Camera, click the Start button and, in the Search
field, type Web Camera. In the list that appears above, click on
your selection. The Web Camera indicator light glows when the
Web Camera is active.
Using an ExpressCard®
(Available on certain models.)
To locate your ExpressCard
® slot, refer to your Quick Start
document.
The ExpressCard® slot supports the use of ExpressCard media. The
slot also supports hot swapping, which allows you to replace one
ExpressCard with another while the computer is on.
Inserting an ExpressCard®
Before you insert an ExpressCard®, refer to the documentation that
comes with the card to see if you need to do anything before you
insert it.
To insert an ExpressCard:
1Locate the ExpressCard slot on the side of the computer.
You may first need to remove the card slot protector before you can insert a
card.
2Insert the ExpressCard.
(Sample Illustration) Inserting an ExpressCard
NOTE
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Exploring Your Computer’s Features
Using an ExpressCard ®
3When the card is almost all the way into the slot, push firmly
but gently to ensure a firm connection with the computer. Do
not force the card into position.
Removing an ExpressCard®
1Prepare the card for removal by clicking on the Show hidden
icons button ( ), if necessary, in the notification area and then
selecting the Safely Remove Hardware and Eject Media
icon.
2Select the card or device you want to remove.
If the system is unable to prepare the card for safe removal, a
message will tell you to try again later. If the card can be
removed now, the system displays Safe to Remove Hardware.
3Locate the ExpressCard® eject button.
4Press the ExpressCard eject button once to pop it out slightly,
and push it in to remove the ExpressCard.
The ExpressCard ejects slightly from the slot.
5Grasp the edges of the ExpressCard and slide it out of the slot.
(Sample Illustration) Removing an ExpressCard
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Exploring Your Computer’s Features
Using the Memory card reader
Using the Memory card reader
(Available on certain models.)
The Memory card reader supports the use of Secure Digital™
(SD™), or MultiMediaCard® (MMC®) media. These media can be
used with a variety of digital pr sic players, cell-oducts: digital mu
ular phones, PDAs, digital cameras, digital video camcorders, etc.
To use a micro or mini SD™ Card, an SD™ adapter is required.
The Memory card reader may also support other types of media.
Do not use the Copy Disk function for this type of media. To copy
data from one media to another, use the drag-and-drop feature of the
Windows
® operating system.
Inserting memory media
To locate your memory card reader, please refer to your Quick Start
document.
The following instructions apply to all types of supported media
devices.
1Turn the media so that the contacts (metal areas) are face down.
2Push the media into the adapter until it locks in place.
(Sample Illustration) Inserting memory media
When inserting memory media, do not touch the metal contacts. You
could expose the storage area to static electricity, which can destroy
data.
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Exploring Your Computer’s Features
Using the Memory card reader
Removing memory media
1Prepare the card for removal by clicking on the Show hidden
icons button ( ), if necessary, in the notification area and then
selecting the Safely Remove Hardware and Eject Media
icon.
If the system is unable to prepare the media for safe removal, a
message will tell you to try again later. If the media can be
removed now, the system displays Safe to Remove Hardware.
If the computer has a spring-loaded adapter slot, see step 2;
otherwise, skip to step 3.
2Gently press the card inward to release it.
The card pops out slightly.
3Grasp the card and pull it straight out.
(Sample Illustration) Removing memory media
Do not remove memory media while data is being written or read.
Even when the Windows
® message “copying...” disappears, writing
to the media might still be in progress and your data could be
destroyed. Wait for the indicator light to go out.
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Exploring Your Computer’s Features
Using the eSATA/USB combo port
Using the eSATA/USB combo port
(Available on certain models.)
Your computer includes an eSATA/USB combo port, which can be
used with both eSATA (external Serial Advanced Technology
Attachment) devices and USB devices. The eSATA interface
supports fast data transfer rates, which is especially useful for
transferring and storing large files such as digital photo, music or
video files. Like the USB interface, the eSATA interface supports
hot swapping (connecting and disconnecting devices while the
computer is on). eSATA devices require an external power source.
Your eSATA interface supports USB Sleep and Charge. For more
information about USB Sleep and Charge, please see “TOSHIBA Sleep
Utility” on page 136.
Using the expansion port
The expansion port, located on the bottom of your computer, is
used to attach expansion devices such as a Port Replicator (not
shipped with your system). A Port Replicator is an excellent
investment if you are using your computer both in and out of the
office. While you are using your computer away from your desk,
you can leave network cables and external devices (such as printers,
a mouse, speakers, and USB devices) connected to a Port
Replicator on your desk. When you return to your desk, you can
then quickly connect your computer to the Port Replicator and have
immediate access to all of your network resources and external
devices. This eliminates the time-consuming process of connecting
each external device individually, and saves wear and tear on the
ports and cables.
To achieve a proper connection between your computer and the Port
Replicator, your computer must be properly aligned with the Port
Replicator. For more information, consult the user’s manual that
came with your Port Replicator, or visit support.toshiba.com.
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Chapter 5
Utilities
Your computer includes several utilities designed to help you to
reconfigure your system to best meet your individual needs.
Together, these allow you to ascertain certain system details, set
additional options, or change default options. These utilities are
described in this chapter.
The utilities described in this chapter, and the icons shown in the
sample images are applicable only if the related utility is available on
your system.
❖TOSHIBA Assist
❖TOSHIBA Application Installer
❖Supervisor password
❖User password
❖TOSHIBA Face Recognition Utility
❖TOSHIBA Security Assist
❖TOSHIBA PC Diagnostic Tool Utility
❖TOSHIBA HDD Protection Utility
❖Mouse Utility
❖TOSHIBA Hardware Setup
❖TOSHIBA Sleep Utility
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Utilities
TOSHIBA Assist
❖TOSHIBA Button Support
❖TOSHIBA Accessibility
❖Trusted Platform Module (TPM)
❖Fingerprint Authentication Utility
❖TOSHIBA eco Utility™
❖TOSHIBA Service Station
❖TOSHIBA PC Health Monitor
❖ConfigFree
®
TOSHIBA Assist
The TOSHIBA Assist provides quick access to computer functions
and allows you to customize a range of computer settings.
To access TOSHIBA Assist, click the Start button and, in the
Search field, type TOSHIBA Assist. In the list that appears above,
click on your selection.
The TOSHIBA Assist window appears.
(Sample Image) TOSHIBA Assist window
The TOSHIBA Assist offers four categories of options:
❖Connect
❖Secure
❖Protect & Fix
❖Optimize
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Utilities
TOSHIBA Assist
Connect
The features available in this category are:
❖ConfigFree
® “Connectivity Doctor”
❖Bluetooth
® Settings
(Sample Image) TOSHIBA Assist window – Connect tab
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Utilities
TOSHIBA Assist
Secure
The features available in this category are:
❖Supervisor password
❖User password
❖TOSHIBA Security Assist
(Sample Image) TOSHIBA Assist window – Secure tab
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Utilities
TOSHIBA Assist
Protect & Fix
The features available in this category are:
❖TOSHIBA PC Diagnostic Tool Utility
❖TOSHIBA HDD Protection Utility
(Sample Image) TOSHIBA Assist window – Protect & Fix tab
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Utilities
TOSHIBA Assist
Optimize
The features available in this category are:
❖Mouse Utility
❖TOSHIBA Hardware Setup (Hardware Settings)
❖TOSHIBA Button Support
❖TOSHIBA Accessibility
❖TOSHIBA Face Recognition Utility
❖TOSHIBA Sleep Utility
❖TOSHIBA eco Utility™
(Sample Image) TOSHIBA Assist window – Optimize tab
123
Utilities
TOSHIBA Application Installer
TOSHIBA Application Installer
The TOSHIBA Application Installer allows you to reinstall the
drivers and applications that were originally bundled with your
computer.
To reinstall drivers and applications:
1Click the Start button and, in the Search field, type TOSHIBA
Application Installer. In the list that appears above, click on
your selection.
2Click Next.
(Sample Image) TOSHIBA Application Installer screen
3Click the item you want to install.
(Sample Image) TOSHIBA Application Installer selection screen
4Click Install, then follow the on-screen prompts to complete
the installation process.
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Utilities
Setting passwords
Setting passwords
Setting a password lets you walk away from your computer while
providing additional protection for your files. When you set a
password, you must enter the password before you can work on
your computer again.
TOSHIBA supports several types of passwords on your computer:
❖An instant password—Secures your open programs and files
when leaving the computer temporarily.
You need to have created a password for your Windows
® account to
use an instant password.
❖A power-on password—Prevents unauthorized users from
starting the computer.
❖A supervisor password—Prohibits unauthorized users from
accessing certain functions such as TOSHIBA Hardware
Setup. This is useful if more than one person uses the
computer.
A single user password supports the instant and power-on password
functions.
When setting up passwords, keep the following in mind:
❖The user password can be set up under the supervisor
password.
❖The supervisor password must be set before the user password,
or the user password must be deleted and then re-entered after
the supervisor password is set.
Using an instant password
An instant password secures your system with a single keystroke.
Use this feature when you leave your desk for a few minutes and do
not want to turn off the computer.
To use an instant password, press Fn + F1.
To unlock your system, press any key or touch the pointing device
and the Windows® Logon screen will appear. Select your user name
and enter your password, if any.
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Utilities
Setting passwords
Using a supervisor password
A supervisor password prevents other users from changing
hardware configuration options.
Setting a supervisor password
If you choose to set a supervisor or user password, TOSHIBA
strongly recommends that you save your password in a location
where you can later access it should you not remember it.
TOSHIBA is not responsible for any losses that may occur to you, your
organization or others as a result of the inability to access the computer.
To set a supervisor password:
1Click the Start button and, in the Search field, type TOSHIBA
Assist. In the list that appears above, click on your selection.
The TOSHIBA Assist window appears.
2On the left side, click the Secure tab.
3Click the Supervisor Password icon.
The Supervisor Password tab of the TOSHIBA Password
Utility window appears.
(Sample Image) Supervisor Password Utility window
4Click Set.
A pop-up screen appears asking for a password.
5Enter your password, and then enter it again to verify.
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Setting passwords
6Click Set.
7Click OK if you want to save the password to a text file or
external media of your choice, or click Cancel to continue
without saving the password to a text file.
8Shut down the system to complete the process.
Deleting a supervisor password
To delete a supervisor password:
1Click the Start button and, in the Search field, type TOSHIBA
Assist. In the list that appears above, click on your selection.
The TOSHIBA Assist window appears.
2On the left side, click the Secure tab.
3Click the Supervisor Password icon.
The Supervisor Password tab of the TOSHIBA Password
Utility window appears.
4Click Delete.
A pop-up screen appears asking for a password.
5Enter the password, then click OK.
A message displays confirming that the password has been
deleted.
6Click OK to exit.
Using a user password
A user password provides instant password and power-on password
protection.
Setting a user password
If you choose to set a supervisor or user password, TOSHIBA
strongly recommends that you save your password in a location
where you can later access it should you not remember it.
TOSHIBA is not responsible for any losses that may occur to you, your
organization or others as a result of the inability to access the computer.
To register a password for the power-on password functions:
1Click the Start button and, in the Search field, type TOSHIBA
Assist. In the list that appears above, click on your selection.
The TOSHIBA Assist window appears.
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Utilities
Setting passwords
2On the left side, click the Secure tab.
3Click the User Password icon.
The TOSHIBA Password Utility window appears.
(Sample Image) TOSHIBA Password Utility window
4Click Set.
5Enter your password, and then enter it again to verify.
6Click Set.
7Click OK if you want to save the password to a text file or
external media of your choice, or click Cancel to continue
without saving the password to a text file.
8Click OK to exit.
Deleting a user password
To cancel the power-on password function:
1Click the Start button and, in the Search field, type TOSHIBA
Assist. In the list that appears above, click on your selection.
The TOSHIBA Assist window appears.
2On the left side, click the Secure tab.
3Click the User Password icon.
4Click Delete.
5Follow the on-screen instructions to remove the user password.
This will remove the user password only.
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128
Utilities
TOSHIBA Face Recognition Utility
TOSHIBA Face Recognition Utility
Your computer may come with the TOSHIBA Face Recognition
utility. This utility provides another way to log on to your computer.
For high security purposes, TOSHIBA Face Recognition is not a
suitable substitute for Windows
® passwords. To ensure the security
of your system use your established Windows
® passwords to log on.
Please refer to the online help file to learn more about this utility
and what it offers:
❖Setting up a Face Recognition account
❖Registering a user image
❖Updating a user image
❖Changing a user image
❖Deleting a user image
❖Configuring Settings
❖Authentication Functions
Please note that some changes to the likeness of a registrant, such as
hair style changes or wearing a cap or glasses, may affect the
recognition rates when such changes occur after the registrant’s
image has been registered.
TOSHIBA Face Recognition does not guarantee the correct
identification of a user and may incorrectly recognize faces that are
similar to the registrant’s. In addition, bright background light and
or shadows may prevent a registrant from being recognized
correctly. If recognition fails, log on to your computer using your
Windows® password.
TOSHIBA does not guarantee that the face recognition utility
technology will be completely secure or error-free. TOSHIBA does
not guarantee that the face recognition utility will accurately screen
out unauthorized users at all times. TOSHIBA is not liable for any
failure or damage that might arise out of the use of the face
recognition software or utility.
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129
Utilities
TOSHIBA Security Assist
TOSHIBA Security Assist
The TOSHIBA Security Assist Utility acts as a “command center”
where you can set up various passwords or other security features,
and see how these features can be used with each other to increase
security even further, or to simplify the ways that you protect your
system.
To open TOSHIBA Security Assist:
❖Click the Start button and, in the Search field, type Security
Assist. In the list that appears above, click on your selection, or
click the Security Assist icon in the Secure tab of TOSHIBA
Assist.
The TOSHIBA Security Assist main window appears.
(Sample Image) TOSHIBA Security Assist window
From the main window, you can select a category that shows the type
of passwords or other security features that can be used in that scenario.
The available categories are:
❖Boot Setting—Select this category to set up security features
that will prevent an unauthorized user from even starting up
your machine.
❖BIOS User Password: Set up a power-on password in the
system BIOS.
❖HDD User Password: Set up a BIOS password and use
the same password for a hard disk password.
❖Fingerprint Authentication: Register your fingerprints,
to be used in place of a BIOS and/or HDD password, when
requested.
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TOSHIBA Security Assist
❖Log on Settings—Select this category to set up security
options that protect individual user accounts.
❖Password of current user: Check the status of the
Windows® password for the account to which you are
currently logged on.
❖Password of all users: Check the status of the Windows ®
password for any additional Windows® accounts on this
computer.
❖Fingerprint Authentication: Register your fingerprints,
to be used in place of your Windows® account password,
to log onto your personal account.
❖Resume Setting—Select this category to configure which
security options you want to use when your system resumes
from Sleep or Hibernation.
❖Screen Saver: Set up what you want your system to do
when it comes back from the Windows® screen saver.
❖Setting for resuming from sleep or hibernation: Set up
what you want your system to do when it resumes from
Sleep or Hibernation
❖Setting for closing the lid: Set up what you want
your system to do when the display panel is closed or
re-opened.
❖TPM Settings—Select this category to set up the Trusted
Platform Module (available on certain models).
❖TPM State: Verify whether the TPM is enabled or disabled.
❖EFS Setting: Verify the Encrypted File System settings.
❖PSD Setting: Configure or check a “Personal Secure Drive”.
❖BitLocker State: Verify whether Windows ® BitLocker
drive encryption is enabled or disabled
❖Others—Select this category to check the status of other
security features.
❖Windows Security Center: Check the status of
Windows® Security Center options
❖Advanced—Select this category to check advanced security
options (available on certain models).
❖Wireless Key Logon: Configure your computer to allow a
Bluetooth®-compatible cell phone to send an unlock code.
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Utilities
TOSHIBA PC Diagnostic Tool Utility
TOSHIBA PC Diagnostic Tool Utility
This utility can help diagnose problems with devices in your
computer. Refer to the online Help documentation within the
application for additional help.
The TOSHIBA PC Diagnostic Tool utility may show tests for feature
you do not have. This is normal and does not indicate a problem.
To use the TOSHIBA PC Diagnostic Tool utility:
1Click the Start button and, in the Search field, type
PC Diagnostic Tool. In the list that appears above, click on
your selection, or click the PC Diagnostic Tool icon in the
Protect & Fix tab of TOSHIBA Assist.
The TOSHIBA PC Diagnostic Tool window appears.
2Click the Diagnostic Tool tab.
(Sample Image) TOSHIBA PC Diagnostic Tool window
3Select the devices that you would like to test by clicking the
check box that appears to the left of the device.
Click the + (plus) and - (minus) symbols to expand and collapse the
categories.
4Click Start Diagnostics when you are ready to begin the tests.
Due to the installed audio enhancement software, the sound
test will come out from both speakers.
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132
Utilities
TOSHIBA HDD Protection Utility
TOSHIBA HDD Protection Utility
The TOSHIBA HDD Protection Utility controls your computer’s
hard disk drive (HDD) protection feature, which parks the HDD
whenever motion is detected on the computer. Using this utility,
you can enable or disable hard disk drive (HDD) protection, and set
the motion detector’s sensitivity level for AC power and battery
power operation.
To use the TOSHIBA HDD Protection Utility:
1Click the Start button and, in the Search field, type
HDD Protection Utility. In the list that appears above, click on
your selection, or click the HDD Protection icon in the
Protect & Fix tab of TOSHIBA Assist.
The TOSHIBA HDD Protection Properties window appears.
(Sample Image) TOSHIBA HDD Protection Properties window
2Select ON to enable HDD protection, or select OFF to disable
HDD protection.
3Set the battery and AC power detection levels as desired.
4Click OK.
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Utilities
Mouse Utility
Mouse Utility
The Mouse utility allows you to change your pointing device or
mouse settings.
To access the Mouse utility:
1Click the Start button and, in the Search field, type Mouse. In
the list that appears above, click on your selection, or click the
Mouse icon in the Optimize tab of TOSHIBA Assist.
The Mouse Properties screen appears.
The settings you can change are divided into these categories:
❖Buttons
❖Pointers
❖Pointer Options
❖Hardware
❖Advanced
You may see additional categories depending on your
particular pointing device.
2Adjust the settings as desired, then click OK.
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Utilities
TOSHIBA Hardware Setup
TOSHIBA Hardware Setup
TOSHIBA Hardware Setup is the TOSHIBA configuration
management tool available through the Windows® operating
system. To access it:
❖Click the Start button and, in the Search field, type HWSetup.
In the list that appears above, click on your selection, or click
the TOSHIBA Hardware Settings icon in the Optimize tab
of TOSHIBA Assist.
The TOSHIBA HWSetup screen appears.
(Sample Image) TOSHIBA HWSetup screen – General tab options
The TOSHIBA HWSetup screen may have the following tabs:
❖Advanced—Allows you to enable/disable the ports and
features on your computer
❖Boot Priority—Allows you to change the sequence in which
your computer searches the drives for the operating system
You can also manually choose the Boot Priority by pressing the
power button to power on the computer, then quickly pressing
the F12 key.
Select the boot device by pressing the arrow keys, then
pressing the Enter key.
Since the system is a quick-booting system, you must press the keys
immediately after pressing the power button.
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135
Utilities
TOSHIBA Hardware Setup
❖CPU—Allows you to enable or disable CPU frequency
switching modes
Dynamically Switchable—This mode is the default setting for
your computer, and automatically changes the processing
frequency and decreases voltage depending on the power
source:
❖AC Power—If your computer is connected to the AC
adaptor, the CPU frequency mode is set to high for faster
processing
❖Battery Power—If your computer is running on battery
power, the CPU frequency mode is set to low for slower
processing. Switching the CPU to low allows you to
conserve power and extend the operating time of your
battery
Always Low—Sets the CPU speed to low when using either
the battery or the AC adaptor
❖Display—Allows you to change various default settings for the
built-in display
When the computer restarts, it remembers the last configuration. If
data does not appear on the display you are using after starting in
Sleep mode, press Fn + F5.
❖General—Allows you to view the current BIOS version or
change certain settings back to their default values
❖Keyboard—Allows you to access the wake-on keyboard
function
❖LAN—Allows you to set networking functions
❖SATA—Allows you to set conditions for the eSATA port
(available on certain models)
❖USB—Allows you to enable or disable USB Legacy Emulation
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136
Utilities
TOSHIBA Sleep Utility
TOSHIBA Sleep Utility
This utility displays whether the “USB Sleep and Charge function”
is enabled or disabled and shows the position of the USB port that
supports the “USB Sleep and Charge function.” It also displays the
remaining battery capacity.
Starting the TOSHIBA Sleep Utility
Click the Start button and, in the Search field, type Sleep Utility. In
the list that appears above, click on your selection.
USB Sleep and Charge
Your computer can supply USB bus power (DC 5V) to the USB
port even when the computer is in Sleep mode, Hibernation mode
or shutdown state (powered off).
This function can only be used for the port that supports the USB
Sleep and Charge function (hereinafter called “compatible port”).
Compatible ports are USB ports that have the ( ) symbol icon.
You can use the "USB Sleep and Charge function" to charge certain
USB compatible external devices such as mobile phones or portable
digital music players. However, the "USB Sleep and Charge
function" may not work with certain external devices even if they
are compliant with the USB specification. In those cases, power on
the computer to charge the device.
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Utilities
TOSHIBA Sleep Utility
❖When “USB Sleep and Charge function” is set to Enabled, USB
bus power (DC 5V) will be supplied to the compatible port even
when the power of the computer is turned OFF.
USB bus power (DC 5V) is similarly supplied to the external
devices which are connected to the compatible ports. However,
some external devices cannot be charged solely by supplying
USB bus power (DC 5V).
As for the specifications of the external devices, please contact
the device manufacturer or check the specifications of the
external devices thoroughly before use.
❖If USB Sleep and Charge is enabled, the computer’s battery will
discharge during hibernation or when the computer is turned off.
It is recommended that you connect the AC adaptor to the
computer when enabling the USB Sleep and Charge function.
❖Using the “USB Sleep and Charge function” to charge external
devices will take longer than charging the devices with their own
chargers.
❖If an external device is connected to the compatible port when
the AC adaptor is not connected to the computer, the battery of
the computer will be depleted even when the power of the
computer is turned OFF. As such, we recommend that you
connect the AC adaptor to the computer when using the “USB
Sleep and Charge function.”
❖External devices connected to the USB bus power (DC 5V)
function that interfaces with the power ON/OFF of the computer
may always be in an operational state.
❖When there is a current overflow of the external device connected
to the compatible port, USB bus power (DC 5V) supply may be
stopped for safety reasons.
❖When "USB Sleep and Charge function" is set to Enabled, the
"USB Wakeup function" does not work for compatible port.
In that case, if there is a USB port that does not have the USB
Sleep and Charge function-compatible icon ( ), attach the
mouse or keyboard to it.
The "USB Wakeup function" will now work, but the "USB Sleep
and Charge function" will be disabled.
Metal paper clips or hair pins/clips will generate heat if they come
into contact with USB ports. Do not allow USB ports to come into
contact with metal products, for example when carrying the computer
in your bag.
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Utilities
TOSHIBA Sleep Utility
Enabling/Disabling USB Sleep and Charge
This utility can be used to enable or disable the USB Sleep and
Charge function. To enable this function, select the Enable USB
Sleep and Charge check box in the utility. To disable this function,
de-select the check box.
You can also control whether charging takes place when the
computer is running on battery power. To do so, select or de-select
the Enable under Battery Mode check box in the utility.
If you enable charging when the computer is running on battery
power, you can specify that charging stops when battery power
drops below a certain level. Use the slider at the bottom of the
utility window (beneath the “Lower limit of remaining battery life”
heading) to specify when charging should stop. For example, if you
set the slider to 10%, charging will stop when 10% or less of the
battery power remains.
Power supply mode settings
Your computer may provide two different charging modes, to
support various types of USB devices. If your computer provides
more than one charging mode, the charging mode you should select
depends on the USB device you want to charge. For example, Auto
Mode, which is the default mode, will charge a wide variety of
digital audio players. If your device does not charge in Auto Mode,
try using Alternate Mode. To select a different charging mode, use
the Power supply mode drop-down list in the utility.
(Sample Image) TOSHIBA Sleep Utility screen
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With certain external devices, the USB Sleep and Charge function
may not work no matter which charging mode you select. In those
cases, disable USB Sleep and Charge in the utility and turn the
computer on to charge the device, or use a different charging device.
TOSHIBA Button Support
TOSHIBA Button Support allows you to customize the system
control buttons. These buttons are located on the system control
panel directly above the keyboard.
To access TOSHIBA Button Support:
1Click the Start button and, in the Search field, type Button
Support, or click the TOSHIBA Button Support icon in the
Optimize tab of TOSHIBA Assist.
The TOSHIBA Button Support window appears.
(Sample Image) TOSHIBA Button Support screen
2Under Button Name, select the button whose function is to be
customized.
3Make the desired selections.
4Click Close.
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TOSHIBA Accessibility
TOSHIBA Accessibility
The TOSHIBA Accessibility utility allows you to use the Fn key to
create a hot key combination with one of the function keys without
pressing the two keys simultaneously as is usually required. Using
Accessibility lets you make the Fn key a sticky key, meaning you can
press it once, release it, and then press a function key to activate the
hot key function.
(Sample Image) TOSHIBA Accessibility window
To use TOSHIBA Accessibility:
1Click the Start button and, in the Search field, type
Accessibility. In the list that appears above, click on your
selection, or click the Accessibility icon in the Optimize tab of
TOSHIBA Assist.
The TOSHIBA Accessibility window appears.
2Check the Use Fn-StickyKey box.
3Put a check mark next to the desired option.
4Click OK.
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Trusted Platform Module (TPM)
Trusted Platform Module (TPM)
This section only applies to systems with TPM.
Your TOSHIBA computer includes the TPM (Trusted Platform
Module), which is a security encryption device for your system’s
internal storage drive. TPM is already included on your system, but
needs to be installed and enabled using the following procedures.
To install TPM:
1Launch the “TOSHIBA Application Installer” and install
Infineon Trusted Platform Module Utility
2Follow the onscreen instruction.
3Restart the computer.
4Follow the onscreen instruction.
For further information on how to set up and use this utility, refer to
the Infineon TPM (Trusted Platform Module) Installation Guide.
Fingerprint Authentication Utility
(Available on certain models.)
The fingerprint authentication utility can be used to replace the
keyboard-based user password authentication system when booting
up.
The fingerprint authentication utility can also be used for user
logon. The user’s fingerprint is read; if the system recognizes the
fingerprint, the user is automatically logged on.
Fingerprint utility limitations
TOSHIBA does not guarantee that the fingerprint utility technology
will be completely secure or error-free. TOSHIBA does not
guarantee that the fingerprint utility will accurately screen out
unauthorized users at all times. TOSHIBA is not liable for any
failure or damage that might arise out of the use of the fingerprint
software or utility.
Using the Fingerprint Authentication Utility
To access the Fingerprint Authentication Utility, Click the Start
button and, in the Search field, type Fingerprint Utility. For
information on enrolling fingerprints and using the utility please
refer to your online help file.
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Fingerprint Authentication Utility
It is recommended that you complete the Fingerprint practice tutorial
before starting fingerprint enrollment. The Fingerprint practice
tutorial shows how to achieve the highest quality fingerprint
samples.
If you choose to use this utility it is strongly recommended that you
delete your fingerprint template data before transferring ownership or
disposing of your computer. Otherwise, personal information and/or
proprietary information on the internal storage drive may be viewed
by a third party. For details on how to delete the fingerprint data, see
your Online help file.
Fingerprint Logon
The fingerprint utility enables logon to your computer using
fingerprints. During user enrollment, fingerprint samples are saved
and associated with the user’s Windows® user account. When the
user attempts to log on again, the user’s fingerprint is read and
compared with the user’s enrolled fingerprints; if the fingerprint is
recognized, user logon is completed.
The Fast User Switching feature of the Windows® operating system
is also supported. If user A is logged on and the fingerprint utility
verifies the fingerprint of user B (who is already enrolled), the
utility recognizes the fingerprint and switches the users.
If your system supports power-on security, existing fingerprint
samples can be used also for power-on authentication.
Care and maintenance of your fingerprint reader
Failure to follow these guidelines and/or procedures might result in
damage to the reader or cause reader failure, finger recognition
problems, or lower finger recognition success rate.
❖Do not scratch or poke the reader with your nails or any hard or
sharp objects.
❖Do not press the reader with too much pressure.
❖Do not touch the reader with a wet finger or any wet objects.
Keep reader surface dry and free of water vapor.
❖Do not touch the reader with a soiled finger. Minute foreign
particles on a soiled or dirty finger may scratch the reader.
❖Do not paste stickers or write on the reader.
❖Do not touch the reader with a finger or any object with
built-up static electricity.
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Fingerprint Authentication Utility
Observe the following before you swipe your finger on the reader,
whether for fingerprint enrollment/registration or recognition.
❖Wash and dry your hands thoroughly.
❖Remove static electricity from your fingers by touching any
metal surface. Static electricity is a common cause of reader
failures, especially during dry seasons such as winter.
❖Clean the reader with a lint-free cloth. Do not use detergent to
clean the reader.
❖Avoid the following finger conditions for enrollment or
recognition as they may result in fingerprint enrollment errors
or a drop in the fingerprint recognition success rate.
❖Soaked or swollen finger (e.g., after taking bath)
❖Injured finger
❖Wet finger
❖Soiled or oily finger
❖Extremely dry skin condition on finger
Observe the following to improve the fingerprint recognition
success rate.
❖Enroll two or more fingers.
❖Enroll additional fingers if recognition failure occurs often
using enrolled fingers.
❖Check your finger condition. Changed conditions, such as
injured, rough, extremely dry, wet, soiled, dirty, oily, soaked or
swollen fingers, may lower the recognition success rate. Also if
the fingerprint is worn down or the finger becomes thinner or
fatter, the recognition success rate may be lowered.
❖The fingerprint for each finger is different and unique. Please
ensure that only the registered or enrolled fingerprint or
fingerprints are used for identification.
❖Check sliding position (see illustration below).
(Sample Illustration) Aligning the finger on the reader
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TOSHIBA eco Utility™
Fingerprint reader limitations
❖The fingerprint reader compares and analyzes the unique
characteristics in a fingerprint. However, there may be
instances where certain users are unable to register their
fingerprints due to insufficient unique characteristics in their
fingerprints.
❖A warning message will be displayed when recognition is
abnormal or recognition is not successful within a fixed
duration.
❖The recognition success rate may differ from user to user.
❖TOSHIBA does not guarantee that this fingerprint recognition
technology will be error-free.
TOSHIBA does not guarantee that the fingerprint reader will
recognize the enrolled user or accurately screen out unauthorized
users at all times. TOSHIBA is not liable for any failure or damage
that might arise out of the use of this fingerprint recognition
software or utility.
TOSHIBA eco Utility™
The TOSHIBA eco Utility™ monitors your power savings from
using the eco power plan by tracking real-time power consumption
and accumulated savings over time.
To access the TOSHIBA eco Utility™, do one of the following:
❖Click the Start button and, in the Search field, type eco Utility.
In the list that appears above, click on your selection.
❖Double-click the TOSHIBA eco Utility icon in the notification
area.
❖Right-click the TOSHIBA eco Utility icon in the notification
area and select Launch TOSHIBA eco Utility.
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The TOSHIBA eco Utility™ window appears.
(Sample Image) TOSHIBA eco Utility™ window
To activate the TOSHIBA eco power plan, select ON in the
upper-left section of the screen.
For more information on the TOSHIBA eco power plan and utility,
click the Help button at the bottom of the window.
TOSHIBA Service Station
The TOSHIBA Service Station helps you keep your new computer
running at its best by notifying you when updated software,
firmware, documentation or other information is available for your
computer. The TOSHIBA Service Station will alert you when
updates are available, and you can then choose to install the updates
if you wish.
TOSHIBA PC Health Monitor
The TOSHIBA PC Health Monitor software program monitors
computer system functions such as power consumption, the cooling
system and the 3D Accelerometer (available on certain models). It
alerts users to specific system conditions via pop-up messages. It
also tracks the usage of the computer and related devices and logs
service-relevant information on the computer's internal storage
drive.
The collected information includes device operation time and
number of actuations or status changes (e.g.: number of power
button and Fn key combination uses, and AC adaptor, battery, LCD,
fan, HDD, sound volume, wireless communication switch, docking
and USB information), date of initial system use, and also computer
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and device usage (e.g.: power settings, battery temperature and
recharging, CPU, memory, backlight illumination time, and
temperatures for various devices). The collected information is not
limited to the examples specified here. The stored data uses a very
small portion of the total hard disk capacity (approximately 3 MB
or less per year).
This information is used to identify and provide a notification of
system conditions that may affect the performance of your
TOSHIBA computer. It may also be used to help diagnose problems
should the computer require service by TOSHIBA or TOSHIBA's
authorized service providers. Additionally, TOSHIBA may use this
information for quality assurance analysis.
Subject to the use restrictions above, the data logged on the internal
storage drive may be transferred to entities located outside of your
country or region of residence (e.g., European Union). Those
countries may or may not have the same data protection laws or
data protection levels as required by your home country or region.
You may disable the TOSHIBA PC Health Monitor at any time by
uninstalling the software via the Windows® Control Panel. Doing so
will automatically delete all collected information from the internal
storage drive.
The TOSHIBA PC Health Monitor software does not extend or
modify TOSHIBA's obligations under its standard limited warranty
in any way. TOSHIBA's standard limited warranty terms and
limitations apply.
ConfigFree
®
All references to Bluetooth
® in this section are applicable only if
Bluetooth
® is available on your system.
ConfigFree® is a set of utilities that makes it easy to control
communication devices and network connections. ConfigFree also
lets you identify communication problems and create profiles for
easy switching between locations and communication networks.
For more information on using ConfigFree, see the ConfigFree
online Help.
The ConfigFree utilities include the following:
❖Connectivity Doctor—The Connectivity Doctor utility is used
to analyze network connections and fix networking problems
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ConfigFree®
with your computer. For more information, see “Connectivity
Doctor” on page 147.
❖Profile Settings—The Profiles utility lets you switch between
network configurations. For more information, see “Profile
Settings” on page 148.
Getting Started
This section contains information about the ConfigFree® main
screen, and how to start and set up ConfigFree.
For more detailed information on setting up and using ConfigFree,
see the Help File included in the application.
Starting ConfigFree®
To start ConfigFree®, be sure the computer has a wired or wireless
connection. Then perform any of the following steps:
❖Click the Start button and, in the Search field, type
ConfigFree. In the list that appears above, click on your
selection.
❖Double-click the ConfigFree icon in the notification area.
❖Click the ConfigFree icon in the notification area, and
then click the desired utility.
If your computer is not connected to a network, the ConfigFree icon
in the notification area is displayed with an “X.”
ConfigFree
® Utilities
Connectivity Doctor
The Connectivity Doctor lets you analyze your network
connections and fix network connection problems. Using
Connectivity Doctor, you can view detailed network information by
simply moving the mouse pointer.
The Connectivity Doctor works with the following network
devices:
❖Wired and wireless network devices
❖Access points
The Connectivity Doctor displays the following information:
❖Status of the PC Network Connections
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ConfigFree®
❖Status of wired and wireless connections
❖Wireless Connection band (a/b/g, etc.)
❖Status of Wireless Connection switch
(Sample Image) Connectivity Doctor screen
Profile Settings
The Profile Settings utility lets you save network settings in
“profiles.” ConfigFree® profiles are useful for easily switching
network settings and devices. You can switch network settings
simply by selecting the profile with the desired settings.
If you visit a client company occasionally, for example, you can set
up a profile to match that environment and connect to the network.
Similarly, users who access networks in the office and at home can
set up profiles to handle these networking environments.
A profile contains the currently configured network settings on the
computer, as well as information about any network devices. The
following settings can be saved (or “captured”) in a profile:
❖Internet settings—includes LAN settings (proxy server
settings) and the address of a home page that opens
automatically when Internet Explorer® starts
❖Devices—lets you enable or disable settings of wired and
wireless network devices, infrared devices, and set the power
status of Bluetooth® antennas
❖TCP/IP settings—includes DHCP, IP address, subnet mask,
default gateway, DNS server, and WINS server settings
❖Personal firewall settings for Internet connections
❖Bluetooth
® Security Level (for example, high or medium)
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❖Enable UAC (User Account Control) setting
To create a profile:
1Click the icon in the notification area.
2Move the pointer to Profiles.
3Click Open Settings.
The ConfigFree Profile Settings window appears.
(Sample Image) ConfigFree Profile Settings window
4Click Add to start the Create Profile Wizard.
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Chapter 6
If Something Goes Wrong
Some problems you may encounter when using your computer are
relatively easy to identify and solve. Others may require help from
your network administrator or the manufacturer of the software
program.
This chapter aims to help you solve many problems by yourself. It
covers the problems you are most likely to encounter.
If all else fails, contact Toshiba. You will find information on
Toshiba’s support services at the end of this chapter.
Problems that are easy to fix
Your program stops responding.
If you are working with a program that suddenly freezes all
operations, chances are the program has stopped responding. You
can exit the failed program without shutting down the operating
system or closing other programs.
To close a program that has stopped responding:
1Press Ctrl , Alt, and Del simultaneously (once), then click Start
Task Manager.
The Windows® Task Manager window appears.
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If Something Goes Wrong
Problems when you turn on the computer
2Click the Applications tab.
If a program has stopped responding, the words “not
responding” appear beside its name in the list.
3Select the program you want to close, then click End Task.
Closing the failed program should allow you to continue
working. If it does not, continue with the next step.
4Close the remaining programs one by one by selecting the
program name, then End Task.
Closing all programs should allow you to continue working. If
it does not, power off your computer and then restart it.
Problems when you turn on the computer
These problems may occur when you turn on the power.
The computer will not start.
Make sure you attached the AC adaptor and power cord/cable
properly or installed a charged battery.
Press and hold the power button for at least 10 seconds.
If you are using the AC adaptor, check that the wall outlet is
working by plugging in another device, such as a lamp.
Verify that the computer is on by looking at the ON/OFF indicator.
If the indicator is glowing, the computer is on. Also, try turning the
computer off and then on.
If you are using an AC adaptor, verify that the computer is receiving
power from the external power source by looking at the AC power
light. If the indicator is glowing, the computer is connected to a live
external power source.
The computer starts but when you press a key nothing
happens.
Verify that the active program accepts text input. Try clicking your
mouse on an area where you can type text and try typing again.
Your computer may be in Sleep mode and have a software or
resource conflict. When this happens turning the power on returns
you to the problem instead of restarting the system. To clear the
condition, press Ctrl, Alt, and Del simultaneously. Then shut down the
computer via software, or follow the steps if your program stops
responding (see “Problems that are easy to fix” on page 150).
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If Something Goes Wrong
Problems when you turn on the computer
The computer displays the WARNING RESUME FAILURE/Windows Error
Recovery – Windows did not shut down successfully
message.
To continue, select Start Windows normally. This can happen if
the computer was put into Sleep mode and the battery has
discharged. If you performed a shutdown before this message was
displayed, a program or driver may have prevented Windows® from
shutting down.
Data stored in the computer’s memory has been lost. Data stored in
the computer’s internal storage drive may not be affected.
Always save your data even when you are using Sleep mode. If
your battery fully discharges, information that has not been saved
will be lost. Your computer can be configured to warn you when the
battery is running low see “What to do when the main battery runs
low” on page 95.
If you are running on battery power, it is recommended that you do
not leave the computer in Sleep mode for long periods of time.
To charge the battery, leave the computer plugged into a live wall
outlet for several hours. For more information see “Changing the
main battery” on page 99.
The AC power light is blinking.
If the AC power light is blinking, try the following steps:
1Cut off power to the computer by disconnecting the AC adaptor
and removing the battery. The error condition will be
interrupted, and the AC power light will stop flashing.
2Put the battery back into the computer. Do not connect the AC
adaptor. Try turning the computer on again.
If the computer starts normally, the AC adaptor may be
defective and will need to be replaced.
If the AC power light starts flashing, remove the battery, and
continue with the steps below.
3Connect the AC adaptor to the computer. Leave the battery out
of the computer. Try turning the computer on again.
If the computer starts normally, the battery may need
charging, may be depleted, or may be defective. Turn the
computer on, insert the battery, and then leave the computer
running for several hours, which will deliver a slow, steady
“trickle-charge” to the battery. Once the battery has been
trickle-charged, it may begin working correctly again.
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If Something Goes Wrong
The Windows
® operating system is not working
If the trickle-charging does not prove effective, visit the
Toshiba Web site at support.toshiba.com and see the Support
Bulletin Step-Charging the computer’s battery (click the
Ask Iris ® link and search for the support bulletin by name).
4Connect the AC adaptor to a different power outlet, preferably
in a different room. If the computer starts normally, there may
be a problem with the AC outlet itself, or the voltage level
available from it.
5Verify that the AC adaptor is the correct unit for your computer
model. The computer may not be able to start from an AC
adaptor that is rated for less current (amperage) than the
computer requires, even if the rated voltage is correct, and the
plug fits correctly in the DC-IN socket. The labels on the
bottom of the computer and the AC adaptor show the
specifications for voltage ("V") and current ("A") for each
device. The voltage level must match exactly. The amperage
rating of the AC adaptor must be equal to or greater than that
required by the computer.
The battery light is blinking when the computer is on.
If the battery light is blinking when the computer is on, this
indicates a power mismatch. Do the following:
1Check the OUTPUT specifications on the AC adaptor
(for example, DC 19V – 3.95A)
2Check the INPUT specifications on the bottom of the
computer.
The output specifications of the AC adaptor must match the
input specifications of the computer.
3If the specifications do match, locate and use the AC not
adaptor that shipped with your computer. If the specifications
do match, contact Toshiba. See “Contacting Toshiba” on
page 176.
The Windows
® operating system is not working
Once you are familiar with the desktop and used to the way the
operating system responds to your work routine, you can easily
detect if the operating system is not working correctly. For
example:
❖The operating system fails to start after the initial startup
appears.
❖The operating system takes a long time to start.
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If Something Goes Wrong
The Windows
® operating system is not working
❖The operating system responds differently from the normal
routine.
❖The screen does not look right.
Unless a hardware device has failed, problems usually occur when
you change the system in some way such as installing a new
program or adding a device.
If you experience any of these problems, use the options in the
Startup menu to fix the problem.
Using Startup options to fix problems
If the operating system fails to start properly, you may have to
change your system’s configuration or verify the startup procedure
to fix the problem. To do this, use the options in the Startup menu.
To open the Startup menu:
1Restart your computer.
2Press F8 when your computer starts and before Windows® starts
loading.
The Windows®
Advanced Boot Options menu displays these
options:
❖Repair Your Computer
❖Safe Mode
❖Safe Mode with Networking
❖Safe Mode with Command Prompt
❖Enable Boot Logging
❖Enable low-resolution video (640 x 480)
❖Last Known Good Configuration (advanced)
❖Directory Services Restore Mode
❖Debugging Mode
❖Disable automatic restart on system failure
❖Disable Driver Signature Enforcement
❖Start Windows® Normally
When you highlight each option using the arrow keys, Windows®
displays information about each option at the bottom after
Description.
See your Windows® documentation for further explanation.
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If Something Goes Wrong
The Windows
® operating system is not working
If your computer is connected to a network, the Startup menu may
display different versions of Safe mode.
Internet problems
My Internet connection is very slow.
Many factors contribute to the speed with which you can surf the
Internet. They include: network speed, network conditions, time of
day (when everyone else is surfing, your access can be slow) and
popularity of the sites you are trying to access. If accessing a
particular site is very slow, try later.
My browser cannot find the URL address I typed in.
Make sure you separated the domain names of the address with the
forward slash (/). Check the spelling of each name and the syntax of
the address carefully. A single incorrect letter or missed character
will make it impossible for your browser to locate the site.
My browser cannot find a site I bookmarked.
The World Wide Web is constantly changing. A site you
bookmarked yesterday may not be available today or its server may
be down for temporary repair. Try again later.
The Windows
® operating system can help you
If the operating system has started properly but you still have a
problem using your computer, the online Help can assist you in
troubleshooting the problem.
To access the Windows® operating system Help and Support:
1Click the Start button and, in the Search field, type Help and
Support. In the list that appears above, click on your selection.
Or press F1.
The Help and Support window appears.
2Then do one or both of the following:
❖In the Search programs and files field, type in the topic for
which you need help and follow the on-screen instructions.
❖Click one of the options listed in the window and then
follow the on-screen instructions.
You can connect to Support Online by clicking the Ask button and
then clicking Microsoft Customer Support or by going to Toshiba
support at support.toshiba.com.
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If Something Goes Wrong
Fixing a problem with Device Manager
Fixing a problem with Device Manager
Device Manager provides a way to check and change the
configuration of a device.
Changing the default settings using Device Manager can cause other
conflicts that make one or more devices unusable. Device Manager
is a configuration tool for advanced users who understand
configuration parameters and the ramifications of changing them.
Checking device properties
Device Manager provides a way to view the properties of a device.
Properties include the name of the manufacturer, the type of device,
the drivers installed, and the system resources assigned to the
device.
To check a device’s properties:
1Click Start, Control Panel, System and Security, and then
under System, click Device Manager.
2To view the device(s) installed, double-click the device type.
3To view the properties, double-click the device.
The operating system displays the device Properties dialog
box, which provides an array of tabs. They may include:
❖The General tab, which provides basic information about
the device.
❖The Resources tab, which lists resources assigned to the
device. This tab does not appear if the device is not using
resources.
❖The Driver tab, which displays the drivers being used by
the device. This tab also provides options for updating the
driver or rolling back the driver in case the new version is
causing a problem.
The tabs that appear in the dialog box vary from one device to
another.
For more information about Device Manager, refer to Windows®
online Help.
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If Something Goes Wrong
Memory problems
Memory problems
Incorrectly connected or faulty memory modules may cause errors
that seem to be hardware or even software related. It is worthwhile
checking for these first:
1Click Start, and then click the Shut down button in the
lower-right corner of the Start menu.
The computer shuts down completely.
2Remove the memory module, following the instructions in
“Removing a memory module” on page 49.
3Reinstall the memory module, following the instructions in
“Installing a memory module” on page 43, and making sure the
module is seated properly.
4Check for the error again.
5If the error recurs, remove the memory module entirely and
check for the error again.
If removing the memory module eliminates the error, the
memory module may be faulty. If the error recurs without the
memory module installed, the error is not caused by the
memory module.
TECHNICAL NOTE: You must have at least one memory module
installed for the computer to work.
For this model, Slot A is the bottom slot. Slot B is the top slot. If only
one memory module is to be installed, it must be installed in Slot A.
Power and the batteries
Your computer receives its power through the AC adaptor and
power cord/cable or from the system batteries (battery and
real-time clock (RTC) battery). Power problems are interrelated.
For example, a faulty AC adaptor or power cord/cable will neither
power the computer nor recharge the batteries.
Here are some typical problems and how to solve them:
The AC power light does not come on when you plug in the
AC adaptor and power cord/cable.
Make sure the AC adaptor and power cord/cable are firmly plugged
into both the wall outlet and the computer.
If the AC power light still does not come on, check that the wall
outlet is working properly by plugging in a lamp or other appliance.
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If Something Goes Wrong
Power and the batteries
The AC adaptor and power cord/cable work correctly, but the
battery will not charge.
The battery does not charge while the computer is consuming full
power. Try turning off the computer.
The battery may not be inserted correctly in the computer. Turn off
the computer, remove the battery, clean the contacts with a soft dry
cloth (if necessary) and replace the battery. See “Removing the
battery from the computer” on page 100.
The battery may be too hot or too cold to charge properly. If you
think this is the probable cause, let the battery reach room
temperature and try again.
If the battery has completely discharged, it will not begin charging
immediately. Leave the AC adaptor and power cord/cable
connected, wait 20 minutes and see if the battery is charging.
If the battery light is glowing after 20 minutes, let the computer
continue charging the battery for at least another 20 minutes before
you turn on the computer.
If the battery light does not glow after 20 minutes, the battery may
have reached the end of its useful life. Try replacing it.
The battery appears not to power the computer for as long as
it usually does.
If you frequently repeat shallow charge and discharge, the battery
meter may become inaccurate. Let the battery discharge
completely, then try charging it again.
Check the power options via your Power Plans (see “Power Plans”
on page 97). Have you added a device, such as an ExpressCard® or
memory module, that takes its power from the battery? Is your
software using the internal storage drive more? Is the display power
set to turn off automatically? Was the battery fully charged to begin
with? All these conditions affect how long the charge lasts.
After a period of time, the battery will lose its ability to perform at
maximum capacity and will need to be replaced. This is normal for
all batteries. To purchase a new battery pack, see your accessories
information included with your computer, or visit the Toshiba Web
site at accessories.toshiba.com. Refer to this site often to stay
current on the most recent software and hardware options for your
computer, and for other product information.
For more information on maintaining battery power, see “Changing
the main battery” on page 99.
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If Something Goes Wrong
Keyboard problems
Keyboard problems
To capture a print screen of the entire screen, press the
Fn + PRTSC key.
To capture only the active window displayed, press Fn + ALT while
simultaneously pressing the PRTSC key.
If, while typing, strange things happen or nothing happens, the
problem may be related to the keyboard itself.
You have connected an external keyboard and the operating
system displays one or more keyboard error messages.
You may need to update your keyboard driver. Refer to the
documentation that came with the keyboard or to the keyboard
manufacturer's Web site.
The keyboard you connected may be defective or incompatible with
the computer. Try using a different make of keyboard.
Display problems
Here are some typical display problems and their solutions:
The screen is blank.
Display Auto Off may have gone into effect. Press any key to
activate the screen.
You may have activated the instant password feature by pressing
Fn and F1 simultaneously. If you have registered a password, press
any key, type the password and press Enter. If no password is
registered, press any key. The screen reactivates and allows you to
continue working.
If you are using the built-in screen, make sure the display priority is
not set for an external monitor. To do this, press Fn and F5
simultaneously (once). If this does not correct the problem, press
Fn and F5 simultaneously again to return the display priority to its
previous setting.
HINT: Holding the Fn key and pressing the F5 key several times will
advance you through the display options.
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If Something Goes Wrong
Display problems
If you are using an external monitor:
❖Check that the monitor is turned on.
❖Check that the monitor’s power cord/cable is firmly plugged
into a working power outlet.
❖Check that the cable connecting the external monitor to the
computer is firmly attached.
❖Try adjusting the contrast and brightness controls on the
external monitor.
❖Press Fn F5 and simultaneously to make sure the display
priority is not set for the built-in screen.
The screen does not look correct.
You can change the display settings by clicking a blank area of the
desktop with the secondary control button, then clicking
Personalize. This opens the Personalization window. Choose a
theme for your desktop background, under Colors, Sounds, and
Screen Saver, or change the settings for each of these components
individually. Click Display and then Change display settings to
choose the screen resolution.
For more information, see the Windows® online Help.
A message displays saying that there is a problem with your
display settings and that the adapter type is incorrect or the
current settings do not work with your hardware.
Reduce the size of the color palette to one that is supported by the
computer’s internal display.
To change the display properties:
1Right-click in a blank area of the Windows® desktop.
2Click Personalize, and then Display.
3Adjust the screen resolution and/or color quality.
4Click OK.
The display mode is set to Simultaneous and the external
display device does not work.
Make sure the external monitor is capable of displaying at
resolutions of 800 x 600 or higher. Devices that do not support this
resolution will only work in Internal/External mode, and not
simultaneous mode.
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If Something Goes Wrong
Disk or storage drive problems
Small bright dots appear on your TFT display when you turn
on your computer.
Small bright dots may appear on your screen display when you
turn on your computer. Your display contains an extremely large
number of thin-film transistors (TFT) and is manufactured using
high-precision technology. Any small bright dots that may appear
on your display are an intrinsic characteristic of the TFT
manufacturing technology. Over a period of time, and depending on
the usage of the computer, the brightness of the screen will
deteriorate. This is also an intrinsic characteristic of the screen
technology. When the computer is operated on battery power, the
screen will dim and you may not be able to increase the brightness
of the screen while on battery power.
Disk or storage drive problems
Problems with the storage drive or with external media usually
show up as an inability to access the drive or as sector errors.
Sometimes a drive problem may cause one or more files to appear
to have garbage in them. Typical problems are:
You are having trouble accessing a drive, or one or more files
appear to be missing.
Make sure you are identifying the drive by its correct name
(A: or C:).
Error-checking
This feature is not available for optical disc drives.
Run Error-checking, which analyzes the directories and files on the
storage drive and repairs any damage it finds.
To run Error-checking:
1Click Start, and then Computer.
2Right-click the drive you want to check.
3On the pop-up menu, click Properties.
The drive’s Properties box appears.
4Click the Tools tab.
5Click the Check now... button.
The Check Disk box appears.
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If Something Goes Wrong
Optical disc drive problems
6You can choose one or both options:
❖Automatically fix file system errors
❖Scan for and attempt recovery of bad sectors
7Click Start.
Error-checking tests and repairs the storage drive.
Your hard disk seems very slow.
If you have been using your computer for a long time, your files
may have become fragmented. Run Disk Defragmenter.
To do this, click Start, All Programs, Accessories, System Tools,
and then Disk Defragmenter. After it opens, click Defragment
disk.
Your data files are damaged or corrupted.
Refer to your software documentation for file recovery procedures.
Many software packages automatically create backup files.
You may also be able to recover lost data using utility software.
Consult your network administrator.
Some programs run correctly but others do not.
This is probably a configuration problem. If a program does not run
properly, refer to its documentation and check that the hardware
configuration meets its needs.
Optical disc drive problems
You cannot access a disc in the drive.
If the optical disc drive is an external drive, make sure the two USB
cables or the AC adaptor cable are properly connected to the
computer and refer to the documentation that came with your drive.
Make sure the tray that holds the optical disc is closed properly.
Press gently until it clicks into place.
Open the tray and remove the disc. Make sure the tray is clean. Any
dirt or foreign object can interfere with the laser beam.
Examine the disc to see if it is dirty. If necessary, wipe it with a
clean cloth dipped in water or a neutral cleaner.
Replace the disc in the tray. Make sure that the disc is lying flat,
label side up. Close the tray carefully, making sure it has shut
completely.
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If Something Goes Wrong
Sound system problems
You press the disc eject button, but the drive tray does not
slide out.
Make sure the computer is connected to a power source and turned
on. The optical disc drive eject mechanism requires power to
operate.
Make sure a program is not accessing the drive and preventing it
from ejecting.
If you need to remove a disc and cannot turn on the computer (for
example, if the battery is completely discharged), use a narrow
object, such as a straightened paper clip, to press the manual eject
button. This button is in the small hole next to the optical disc drive
eject button on the face of the optical disc drive tray.
Never use a pencil to press the manual eject button. Pencil lead can
break off inside the computer and damage it.
Some discs run correctly but others do not.
Check that the type of disc you are using is compatible with your
optical disc drive. For more information regarding supported
optical media formats, refer to the complete detail specifications for
your computer an support.toshiba.com.
If the problem is with an optical data disc, refer to the software’s
documentation and check that the hardware configuration meets the
program’s needs.
The disc will not come out of the drive when you click the
eject button on the screen.
Press the button on the optical disc drive itself. For additional
information see “You press the disc eject button, but the drive tray
does not slide out.” on page 163.
Sound system problems
No sound is coming from the computer’s speakers.
Adjust the volume control.
Try pressing Fn + Esc to see if volume mute is disabled.
Check that the volume control on the computer is turned up.
If you are using external headphones or speakers, check that they
are securely connected to your computer.
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If Something Goes Wrong
ExpressCard® problems
The computer emits a loud, high-pitched noise.
This is feedback between the microphone and the speakers. It
occurs in any sound system when input from a microphone is fed to
the speakers and the speaker volume is too loud. Adjust the volume
control.
ExpressCard
® problems
(Available on certain models.)
ExpressCards® include many types of devices, such as a removable
hard disk, additional memory, or a pager.
Most ExpressCard problems occur during installation and setup of
new cards. If you are having trouble getting one or more of these
devices to work together, several sections in this chapter may apply.
If your system does not have built-in drivers for your ExpressCard
and the card did not come with an operating system driver, it may
not work under the operating system. Contact the manufacturer of
the ExpressCard for information about using the card under the
operating system.
ExpressCard® checklist
❖Make sure the card is inserted properly into the slot.
❖Make sure all cables are securely connected.
❖Occasionally a defective ExpressCard
®slips through quality
control. If another computer with a ExpressCard slot is
available, try the card in that machine. If the card malfunctions
again, it may be defective.
Resolving ExpressCard
® problems
Here are some common problems and their solutions:
The slot appears to be dead. ExpressCards ® that used to work
no longer work.
Check the ExpressCard® status:
1Click Start, Control Panel, System and Security, and then
under System, click Device Manager.
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If Something Goes Wrong
ExpressCard® problems
2Double-click the appropriate ExpressCard, which will be listed
under one of the categories shown, for example: Disk drives,
Network adapters, Other, etc.
The operating system displays your ExpressCard’s Properties
dialog box, which contains information about your
ExpressCard configuration and status.
The computer stops working (hangs) when you insert an
ExpressCard ®.
1If the ExpressCard® causes the system to hang, hold down the
ON/OFF button until the computer shuts down (approximately
10 seconds).
2Restart the computer and press the F8 key immediately after
pressing the ON/OFF button.
3From the menu, select Safe Mode.
4After the computer starts, click Start, Control Panel, System
and Security, and then under System, click Device Manager.
5Look for an item with a yellow shield with an exclamation
mark in it. This indicates there is a resource conflict. Do one of
the following:
❖If there is a resource conflict, right-click the item marked
with the yellow exclamation point and select Uninstall
from the menu, and then proceed to step 6.
❖If no resource conflict is indicated, contact the card
manufacturer for additional troubleshooting assistance.
6Click OK to confirm the uninstall.
7In the Device Manager window, click the Action menu and
select Scan for Hardware changes.
8Restart the computer normally.
9If the issue is not resolved, contact the card manufacturer for
additional troubleshooting assistance.
Hot swapping (removing one ExpressCard ® and inserting
another without turning the computer off) fails.
Follow this procedure before you remove an ExpressCard®:
1Prepare the card for removal by clicking on the Show hidden
icons button ( ), if necessary, in the notification area and then
selecting the Safely Remove Hardware and Eject Media
icon.
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If Something Goes Wrong
Printer problems
2Click Eject [device name] for the device you want to remove.
The Safe To Remove Hardware message appears.
3Remove the device.
Never swap modules when the computer is in Hibernation or Sleep
mode. This is known as “warm swapping” and is not supported.
The system does not recognize your ExpressCard ®.
Refer to the ExpressCard® documentation.
Removing a malfunctioning card and reinstalling it can correct
many problems.
An ExpressCard ® error occurs.
Reinsert the card to make sure it is properly connected.
If the card is attached to an external device, check that the
connection is secure.
Refer to the card’s documentation, which should contain a
troubleshooting section.
Printer problems
This section lists some of the most common printer problems.
The printer will not print.
Check that the printer is connected to a working power outlet,
turned on and ready (on line).
Check that the printer has plenty of paper. Some printers will not
start printing when there are just two or three sheets of paper left in
the tray.
Make sure the printer cable is firmly attached to the computer and
the printer.
Run the printer’s self-test to check for any problem with the printer
itself.
Make sure you installed the proper printer drivers as shown in the
instructions that came with the printer.
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If Something Goes Wrong
Wireless networking problems
You may have connected the printer while the computer is on.
Disable Sleep mode, turn off the computer, and turn off the printer.
Turn the printer back on, make sure it is online, and then turn the
computer back on.
Try printing another file. For example, you could create and attempt
to print a short test file using Notepad. If a Notepad file prints
correctly, the problem may be in your original file.
If you cannot resolve the problem, contact the printer’s
manufacturer.
The printer will not print what you see on the screen.
Many programs display information on the screen differently from
the way they print it. See if your program has a print preview mode.
This mode lets you see your work exactly as it will print. Contact
the software manufacturer for more information.
Wireless networking problems
This section provides general troubleshooting tips for networking
problems, specifically wireless (Wi-Fi
®) networking.
The terms and concepts used assume a basic understanding of
networks, and may be for more advanced users. If you need
assistance or if you are not familiar with the terminology, please see
Windows
® Help and Support or contact your computer technician.
❖If your computer is equipped with an internal Wi-Fi® adapter,
verify that the Wireless antenna is ON (the wireless indicator
light will be lit).
❖Verify that your computer can detect access points or routers. If
it can detect a Wi-Fi® access point or router then it may be a
configuration issue.
❖Verify that signal strength is good using the utility provided
with the Wi-Fi® adapter.
❖If another computer is on the same network, verify that it has
network access, and can connect to the Internet. If, for
example, the other computer cannot browse to a public Web
site, the ISP’s (Internet Service Provider) service may be
disrupted.
❖Verify that the Service Set Identifier (SSID), or network
name, is correct - i.e., that it matches the SSID assigned to the
access point you are attempting to connect through. SSIDs are
case-sensitive.
NOTE
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If Something Goes Wrong
Wireless networking problems
❖Check the Windows
® Control Panel's Device Manager to verify
that the Wi-Fi® adapter is recognized by the Windows®
operating system, and that the driver is loaded. To access
the Device Manager, click Start, Control Panel, System
and Security, and then System. Carefully note any error
messages - these will be very helpful if you should confer with
a support technician at a later time.
To enable or disable wireless communication, use the Hot Key
Fn + F8. For more information see “Hot Keys/TOSHIBA Cards” on
page 178.
❖Use IPCONFIG to verify that the computer has a useful IP
address - one other than the private address of
169.254.xxx.xxx assigned by Windows®.
1Click Start to open the Start menu.
2Type Cmd in the Search programs and files field.
3Enter IPCONFIG /ALL and press Enter.
The IP address for each active network adapter will be
displayed.
❖Connect your computer directly to your router or broadband
modem, by plugging a standard CAT5 Ethernet patch cable
(sold separately) into your computer's RJ45 Ethernet port. If
your connection problem disappears, the problem lies in the
Wi-Fi® part of your network.
❖If you have enabled any security provisions (closed system,
MAC address filtering, Wired Equivalent Privacy [WEP], etc.),
check the access point vendor's Web site for recent firmware
upgrades. Problems with WEP keys, in particular, are
frequently addressed in new firmware releases.
The Windows ® operating system wireless management utility
does not work.
If you are using an external Wi-Fi® adapter (an ExpressCard®, USB
adapter, or other variety), check if the adapter comes with its own
management utility. If it does, the utility may be disabling the
Windows® operating system wireless management utility, in which
case you must use the adapter's management utility. If the
documentation that accompanies the adapter does not provide
enough information to determine if this is the case, contact that
vendor's support group for further advice.
NOTE
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If Something Goes Wrong
DVD operating problems
DVD operating problems
If you experience a problem playing DVDs, you may be able to fix
the problem yourself.
For general problems playing a DVD title, try the following steps:
1Verify that the disc is in a format that the drive supports.
2Ensure that the disc is properly inserted in the drive tray.
3Use the DVD Player software that came with your computer to view
DVD movies.
4Clean the disc and try again.
A dirty drive can also cause audio problems. If you have tried
several discs and all fail, consider sending your drive to an
authorized service provider to get it cleaned.
5Verify that your computer recognizes your optical disc drive by
clicking Start, and then Computer. The optical disc drive
should appear in the list.
6See “Checking device properties” on page 156 for instructions
on using Device Manager to view the optical disc drive
properties.
7Check the Toshiba Web site for new information on optical
disc drives and their operation.
A blank screen appears while watching a DVD-ROM movie
or title.
Change the setting for when to turn off the display using the
following steps:
1Click the Start button and, in the Search field, type Control
Panel. In the list that appears above, click on your selection.
2Click Choose when to turn off the display in the left pane.
3To turn off the display, select Never in the drop-down lists.
4Click Save changes.
The screen saver runs while you are watching a movie or title.
If the screen saver is enabled, it runs on top of any movie or title
you are watching. To disable the screen saver:
1Right-click on the desktop and click Personalize in the menu.
2Click Screen Saver in the lower-right corner of the window.
3Select None from the Screen saver drop-down list.
4Click OK.
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Develop good computing habits
Develop good computing habits
Save your work frequently.
You can never predict when your computer will lock, forcing you to
close a program and lose unsaved changes. Many software
programs build in an automatic backup, but you should not rely
solely on this feature. Save your work! See “Computing tips” on
page 78 for instructions.
On a regular basis, back up the information stored on your
internal storage drive.
Use Windows® to back up files, or the entire computer, to an optical
disc, or external hard disk. Here are some ways you can do this:
❖Use the Windows® operating system to back up files or your
entire computer to an optical disc, or external hard disk.
❖Copy files to a rewritable external storage device.
❖Connect your computer to the office network and copy files to
your network partition.
Some people use a combination of these methods, backing up all
files to tape weekly and copying critical files to external media on a
daily basis.
If you have installed your own programs, you should back up these
programs as well as your data files. If something goes wrong that
requires you to reformat your internal storage drive and start again,
reloading all your programs and data files from a backup source
will save time.
Read the user’s guides.
It is very difficult to provide a fail-safe set of steps you can follow
every time you experience a problem with the computer. Your
ability to solve problems will improve as you learn about how the
computer and its software work together.
Get familiar with all the user’s guides provided with your computer,
as well as the manuals that come with the programs and devices you
purchase.
Your local computer store or book store sells a variety of self-help
books you can use to supplement the information in the manuals.
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Data and system configuration backup in the Windows® operating
system
The Windows® operating system offers some easy-to-use features
for backing up your Windows® settings and your data - documents
and other important files. Take advantage of these features to
protect yourself from much more difficult and time-consuming
restoration procedures, and to safeguard your valuable data from
loss.
Saving system configuration with restore points
The System Restore feature of the Windows
® operating system
quickly creates restore points
- ‘snapshots’ of your Windows
®
operating system configuration
- and saves them for later recall. If
you experience problems after installing some new hardware or
software, you can easily select a previously established Control
Point to ‘turn back the clock,’ restoring the Windows
® operating
system to the state it was in just prior to the installation. This is
much easier and more effective than uninstalling the hardware or
software, which often leaves behind unwanted files and settings. It
is also easy to undo a restore point selection, if you change your
mind.
Follow these steps to create a restore point using the System
Restore utility:
1Click Start, Control Panel, System and Security, and then
System.
2In the left pane, click System protection.
The System Protection tab of the System Properties window
appears.
3Click Create...
4In the input field, enter a name that is descriptive enough to be
easily understood in the future, such as “Before installing
Brand X Accounting app.” Then click Create.
The Windows® operating system creates the restore point,
automatically stamps it with the current date and time, and
displays a message that the restore point was successfully
created.
5Click Close.
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Then, at a later time, you can re-establish your Windows
®
configuration using the saved restore point. To do this:
1Click Start, , All Programs Accessories, System Tools, and
then System Restore.
2Select Recommended restore or Choose a different restore
point, and then click Next.
The timestamp and description of each restore point is
displayed.
This list may contain restore points that you did not create. Restore
points labeled System Checkpoint were automatically created by the
Windows® operating system. Other restore points may have been
created automatically by applications when they were installed.
3If you selected Choose a different restore point in step 2,
select the restore point you want to use, and then click Next.
4Verify that the restore point you selected is the correct one. If it
is not, click Back to return to the previous step.
5Close all programs and save all open files.
6Click Finish, and then Yes to begin the system restore.
Your Windows® operating system configuration will now be
restored to the state it was in when the chosen restore point was
created, and then the computer will be automatically restarted.
Backing up your data or your entire computer with the
Windows® operating system
The most valuable component of your computer system is the data
you create and store on its internal storage drive. Since problems
with either hardware or software can make the data inaccessible or
even destroy it, the next most valuable component of your computer
system may be a recent backup of your data.
Fortunately, the Windows® operating system offers a convenient
way to back up your computer or just your important files to optical
disc drives, or hard drives. An external hard drive is recommended
in case the internal storage drive fails. No additional software is
required. Most of the optical disc drives built into recent Toshiba
portable computer models can write to (or ‘burn’) as well as read
from optical discs. External optical disc writers are also widely
available.
NOTE
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Follow these steps to back up your computer or files to optical
discs, or a storage drive:
You cannot back up the computer while running on battery power.
Connect the AC adaptor before continuing.
1Prepare your backup target by connecting it and/or inserting a
blank optical disc in the drive.
2Click Start.
3Click Control Panel.
4Click Back up your computer under the System and
Security heading. Follow the on-screen instructions to back up
your files.
For more help, click Start, Help and Support, and search for
“back up files.”
General tips for installing hardware and software
Here are a few tips to help ensure safe and easy installation of new
hardware (printers, pointing devices, external hard drives, optical
disc drive writers, scanners, etc.) and software (applications like
Microsoft® Office and Adobe® Photoshop®, or utility software such
as special toolbars for your web browser).
❖Create a restore point (refer to “Saving system configuration
with restore points” on page 171). Before installing anything,
use the System Restore utility to set a restore point (see the
section titled restore points). If anything goes wrong, you will
then be able to easily restore the Windows
® operating system to
the state it was in prior to the installation, undoing any changes
that the installation process introduced.
❖Back up your critical data (see “Backing up your data or your
entire computer with the Windows
® operating system” on
page 172).
❖Have your back up DVD(s) on hand in case you need any files
from them.
❖Do not guess - follow directions carefully! It is often necessary
to run an installation utility first - before connecting a new
hardware item to the computer. If the device is connected first,
it may be very difficult to complete the installation
successfully. Always carefully follow the installation
instructions that accompany the hardware or software.
NOTE
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Develop good computing habits
❖Restart the Windows® operating system. Always restart the
Windows® operating system after each installation, even if the
installation utility does not prompt you to do so. This will
ensure that the installation is completed, and will clean up
anything that the installation utility left behind.
❖Do one installation at a time. If you have several new items to
add to your computer system, install just one at a time, creating
restore points immediately before each successive installation.
This will make it much easier to determine the origin of any
new problems. For best results, follow this sequence:
1Back up critical data.
2Create a restore point.
3Install one item of hardware or software.
4Restart the Windows® operating system.
5Use the new hardware or software for a while, noting any
new problems. Make sure that your critical applications
(email, business applications, etc.) are working correctly,
and verify that important devices are still functioning.
6For each additional hardware or software item, repeat
these steps, starting at step 1 if any of your critical data has
changed, or starting at step 2 if no critical data has
changed.
USB Sleep and Charge is not working.
❖Make sure that the device you want to charge is connected to a
port that supports the USB Sleep and Charge function. Ports
that support this feature are identified with the ( ) icon.
❖USB Sleep and Charge may be disabled. Open the TOSHIBA
Sleep and Charge Utility to check if the feature is disabled and
to enable it if necessary. For more information, see
“Enabling/Disabling USB Sleep and Charge” on page 138.
❖Try selecting a different charging mode in the TOSHIBA Sleep
and Charge Utility, if your computer provides more than one
charging mode. For more information, see “Power supply
mode settings” on page 138.
❖If you are attempting to charge a device without an AC adaptor
connected to the computer, the computer's battery power may
be below the limit specified in the TOSHIBA Sleep Utility or
the battery may be depleted. Lower the limit in the TOSHIBA
Sleep Utility to enable charging at the current battery power
level, or, if battery power is running low or is depleted, connect
the AC adaptor to your computer.
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If Something Goes Wrong
If you need further assistance
❖The USB Sleep and Charge function may not work with certain
external devices even if they are compliant with the USB
specification. In those cases, power on the computer to charge
the device or use a different charging device.
The “USB Wakeup function” does not work.
❖When the “USB Sleep and Charge function” is set to Enabled
the “USB Wakeup function” does not work for ports that
support the “USB Sleep and Charge function.” In that case, use
a USB port that does not have the “USB Sleep and Charge
function”-compatible icon ( ), if you have a non-Sleep and
Charge USB port available or disable the “USB Sleep and
Charge function.” For more information, see “TOSHIBA Sleep
Utility” on page 136.
The eSATA device is not recognized from Sleep or
Hibernation mode.
A connected eSATA device may not be recognized if it is connected
to the computer’s eSATA/USB combo port (available on certain
models) while the computer is in Sleep or Hibernation mode. If this
occurs, disconnect the eSATA device and then reconnect the device
while the computer is turned on.
Before connecting the eSATA device to your computer and external
power source, read the documentation that came with the device and
follow the manufacturer’s instructions.
If you need further assistance
If you have followed the recommendations in this chapter and are
still having problems, you may need additional technical assistance.
Since some problems may be related to the operating system or the
program you are using, it is important to investigate other sources.
❖Review the troubleshooting information in your operating
system documentation.
❖If the problem occurs while you are running a program, consult
the program’s documentation for troubleshooting suggestions.
Contact the software company’s technical support group for
their assistance.
❖Consult the dealer from whom you purchased your computer
and/or program. Your dealer is your best source for current
information.
NOTE
NOTE
NOTE
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If Something Goes Wrong
Other Toshiba Internet Web sites
For the detailed specifications for your computer, visit
support.toshiba.com.
Contacting Toshiba
Toshiba’s Technical Support Web site
For technical support, or to stay current on the most recent software
and hardware options for your computer, and for other product
information, be sure to regularly check the Toshiba Web site at
support.toshiba.com.
Other Toshiba Internet Web sites
toshiba.com Worldwide Toshiba corporate site
us.toshiba.com Marketing and product information in
the USA
accessories.toshiba.com Accessories information in the USA
www.toshiba.ca Canada
www.toshiba-Europe.com Europe
www.toshiba.co.jp/index.htm Japan
latin.toshiba.com Mexico and all of Latin America
acclaim.toshiba.com Toshiba USA Self-Service support web
site
laptopforums.toshiba.com Community discussion forums for
Toshiba laptop users
177
If Something Goes Wrong
Toshiba’s worldwide offices
Toshiba’s worldwide offices
For more information on additional Toshiba worldwide locations,
please visit: www.toshiba.co.jp/index.htm.
Australia
Toshiba (Australia) Pty. Limited
84-92 Talavera Road
North Ryde NSW 2113
Sydney
Australia
Canada
Toshiba Canada Ltd.
191 McNabb Street
Markham, Ontario
L3R - 8H2
Canada
France
Toshiba Systèmes (France) S.A.
7, Rue Ampère; B. P. 131
92800 Puteaux Cédex
France
Germany
Toshiba Europe GmbH
Leibnizstraße 2
D-93055 Regensburg
Germany
Italy
Centro Direzionale Colleoni
Palazzo Perseo
Via Paracelso 10
20041, Agrate Brianza
Milano, Italy
Japan
Toshiba Corporation, PCO-IO
1-1, Shibaura 1-Chome
Minato-Ku, Tokyo, 105-8001
Japan
Latin America and Caribbean
Toshiba America Information
Systems, Inc.
9740 Irvine Boulevard
Irvine, California 92618
United States
Mexico
Toshiba de México S.A. de C.V.
Sierra Candela No.111, 6to. Piso
Col. Lomas de Chapultepec.
CP 11000 Mexico, DF.
Spain
Toshiba Information Systems
(España) S.A.
Parque Empresarial San Fernando
Edificio Europa, 1a Planta
Escalera A
28831 (Madrid) San Fernando de
Henares
Spain
United Kingdom
Toshiba Information Systems
(U.K) Ltd.
Toshiba Court
Weybridge Business Park
Addlestone Road
Weybridge, Surrey KT15 2UL
United Kingdom
United States
Toshiba America Information
Systems, Inc.
9740 Irvine Boulevard
Irvine, California 92618
United States
The Rest of Europe
Toshiba Europe (I.E.) GmbH
Hammfelddamm 8
D-4-1460 Neuss
Germany
178
Appendix A
Hot Keys/TOSHIBA Cards
Hot keys and TOSHIBA Cards provide a quick way to modify
selected system functions and to launch applications.
There are two types of TOSHIBA Cards: Hot Key Cards and
Application Cards.
Hot Key Cards
The Hot Key Cards are used to set or modify the following system
functions:
❖Mute
❖Lock (Instant security)
❖Power Plan
❖Sleep
❖Hibernation
❖Output (Display switch)
❖Brightness control
❖Wireless
❖Touch pad
179
Hot Keys/TOSHIBA Cards
Hot Key Cards
Using the Hot Key Cards
The Hot Key Cards are normally hidden from view. The Cards
appear when you press the Fn key.
Hot keys are keys that, when pressed in combination with the Fn key,
turn system functions on and off. Hot keys have a legend on the key
indicating the option or feature the key controls.
To use the Hot Key Cards:
1Press and hold the Fn key.
The TOSHIBA Cards appear along the top of the screen.
(Sample Image) Hot Key Card display
2Select the desired option.
The selected Card is displayed full-size with its available
options below it. All other Cards are again hidden from view.
To use a Hot Key Card using a hot key:
1Press and hold the Fn key.
2Press the hot key associated with the desired function.
The associated hot key Card appears at the top of the screen
with its available options below it.
3To cycle through the displayed options, hold down Fn and press
the hot key repeatedly. Release the Fn key when the desired
option is selected.
NOTE
NOTE
NOTE
NOTENOTE
180
Hot Keys/TOSHIBA Cards
Hot key functions
Hot key functions
Hot key functions are performed using either the Hot Key Cards or
by pressing the associated hot key. This section lists the available
hot key functions.
Hot keys are keys that, when pressed in combination with the Fn key,
turn system functions on and off. Hot keys have a legend on the key
indicating the option or feature the key controls.
Volume Mute
or
Fn +
This TOSHIBA Card or hot key enables/disables volume
mute on your computer.
When volume mute is enabled, no sound will come from
the speakers or headphones.
Selecting this Card or pressing the hot key displays the
following options:
(Sample Image) Volume Mute options
❖To enable mute, select .
❖To disable mute, select .
NOTE
NOTE
NOTE
NOTENOTE
181
Hot Keys/TOSHIBA Cards
Hot key functions
Lock (Instant security)
The Fn + F1 hot key function activates instant security. The user
logon screen will appear and a user with a valid account will need
to log back on to gain access to the computer.
or
Fn +
This TOSHIBA Card or hot key blanks the display.
Selecting this Card or pressing the hot key displays the
following options:
(Sample Image) Security options
❖To enable lock, select .
❖To cancel, select .
182
Hot Keys/TOSHIBA Cards
Hot key functions
Power plan
or
Fn +
This TOSHIBA Card or hot key displays the power plans
and cycles through the power plans.
The properties of each power plan, and the power plans that
are displayed by this function, are set in the Power Options
window.
Selecting this Card or pressing the hot key displays the
currently selectable power plans:
(Sample Image) Power Plan options
Cycle through the power plans, then select the desired
power plan.
183
Hot Keys/TOSHIBA Cards
Hot key functions
Sleep mode
or
Fn +
This TOSHIBA Card or hot key places the computer into
Sleep mode.
Selecting this Card or pressing the hot key displays the
following options:
(Sample Image) Sleep options
❖To enable Sleep mode, select .
❖To cancel, select .
184
Hot Keys/TOSHIBA Cards
Hot key functions
Hibernation mode
or
Fn +
This TOSHIBA Card or hot key places the computer into
Hibernation mode.
If Hibernation mode is disabled, this hot key will not
respond.
Selecting this Card or pressing the hot key displays the
following options:
(Sample Image) Hibernation options
❖To enable Hibernation mode, select .
❖To cancel, select .
185
Hot Keys/TOSHIBA Cards
Hot key functions
Output (Display switch)
or
Fn +
This TOSHIBA Card or hot key cycles through the
power-on display options (only the first option is
available when you do not have an external monitor
attached) (the last option is available only if you are in
Extended Display Mode).
Depending the type and number of external
display devices connected to your computer
and turned on, your available display
options will vary, but will include some or
all of the following:
❖Built-in display only
❖Built-in display and external monitor
(simultaneously)
❖External monitor only
❖Built-in display and TV (or other external video
device)
❖TV (or other external video device)
❖External monitor and TV
❖Built-in display and external monitor (extended
mode)
❖Built-in display and TV (extended mode)
❖External monitor and TV (extended mode)
❖Swap-Switch primary display between internal
display and external monitor when using extended
desktop
To use a simultaneous mode, you must set the resolution of
the internal display panel to match the resolution of the
external display device.
Selecting this Card or pressing the hot key displays the
following options:
(Sample Image) Display mode options window
NOTE
NOTE
NOTE
NOTENOTE
186
Hot Keys/TOSHIBA Cards
Hot key functions
Display brightness
Cycle through the display modes, then select the desired
mode.
Not all functions are supported on all models.
Some systems also support an additional Swap Image Display
mode. This mode is available only if the current setting is an
extended desktop mode (Built-in Display and External Monitor, or
Built-in Display and TV). In extended desktop mode, the image is
split into two sides, one side per display device. To swap sides,
select Swap Image Display.
This TOSHIBA Card decreases or increases the screen
brightness.
Fn + This hot key decreases the screen brightness.
Fn + This hot key increases the screen brightness.
Selecting this Card or pressing either hot key displays the
following options:
(Sample Image) Display brightness
Move the slider or press the appropriate hot key repeatedly
to decrease or increase the display brightness.
NOTE
NOTE
NOTE
NOTENOTE
187
Hot Keys/TOSHIBA Cards
Hot key functions
Disabling or enabling wireless devices
or
Fn +
This TOSHIBA Card or hot key enables/disables the
optional wireless devices installed in your computer.
The wireless modes are:
❖Wi-Fi® enabled—Enables just the Wi-Fi® module.
❖Bluetooth®* enabled—Enables just the
Bluetooth®* module.
❖Wireless WAN/3G enabled—Enables just the Wireless
WAN/3G* module.
❖All disabled—Disables the Bluetooth
®*, Wi-Fi®, and
Wireless WAN/3G* modules.
❖All enabled—Enables the Bluetooth
®*, Wi-Fi®, and
Wireless WAN/3G* modules.
Selecting this Card or pressing the hot key displays the
following options:
(Sample Image) Wireless communication options
❖To enable Wi-Fi®, select .
❖To enable Bluetooth®*, select .
❖To enable Wireless WAN/3G*, select .
❖To enable all, select .
❖To disable all, select .
❖To cancel, select .
*Available on certain models.
188
Hot Keys/TOSHIBA Cards
Hot key functions
Disabling or enabling the touch pad
or
Fn +
This TOSHIBA Card or hot key enables/disables the touch
pad.
For more information on using the touch pad, see “Using
the touch pad” on page 68.
Selecting this Card or pressing the hot key displays the
following options:
(Sample Image) Disable or Enable touch pad options
❖To enable the touch pad, select .
❖To disable the touch pad, select .
189
Hot Keys/TOSHIBA Cards
Hot key functions
Keyboard hot key functions
Fn + This hot key allows you to zoom out.
Fn + This hot key allows you to zoom in.
Fn + This hot key decreases the speaker volume.
Fn + This hot key increases the speaker volume.
Fn + This hot key switches screen resolution.
190
Appendix B
Power Cord/Cable
Connectors
Your computer ships with the correct power supply for the country
of purchase. This appendix shows the shapes of the typical AC
power cord/cable connectors for various parts of the world.
USA
UL approved
Canada
CSA approved
United Kingdom
BS approved
Europe
VDA approved
NEMKO approved
Australia
AS approved
191
Glossary
TECHNICAL NOTE: Some features defined in this glossary may not
be available on your computer.
Acronyms
The following acronyms may appear in this User’s Guide.
AC Alternating Current
BIOS Basic Input/Output System
BD-ROM Blu-ray Disc Read-Only Memory
bps bits per second
CD Compact Disc
CD-ROM Compact Disc Read-Only Memory
CD-RW Compact Disc Rewrite Memory
CMOS Complementary Metal-Oxide Semiconductor
COM1 communications port 1 (serial port)
COM2 communications port 2 (serial port)
CPU Central Processing Unit
DC Direct Current
DMA Direct Memory Access
192 Glossary
DIMM Dual Inline Memory Module
DOS Disk Operating System
DPI Dots Per Inch
DVD Digital Versatile (or Video) Disc
DVD-ROM Digital Versatile (or Video) Disc Read-Only Memory
EPROM Erasable Programmable Read-Only Memory
eSATA external Serial Advanced Technology Attachment
FAT File Allocation Table
FCC Federal Communications Commission
GB gigabyte
HDD Hard Disk Drive
HDMI High-Definition Multimedia Interface
HDMI-CEC High-Definition Multimedia Interface Consumer
Electronics Control
HTML Hypertext Markup Language
IEEE Institute of Electrical and Electronics Engineers
I/O Input/Output
IRQ interrupt request
ISP Internet Service Provider
KB kilobyte
LAN Local Area Network
LCD Liquid Crystal Display
LED Light Emitting Diode
MB megabyte
MIDI Musical Instrument Digital Interface
PC Personal Computer
PCI Peripheral Component Interconnect
PCMCIA Personal Computer Memory Card International
Association
RAM Random Access Memory
RGB Red, Green Blue light (monitor)
RFI Radio Frequency Interference
194 Glossary
Bbackup—A copy of a file, usually on a removable disk, kept in case the
original file is lost or damaged.
Basic Input/Output System (BIOS)—See BIOS.
baud rate—The speed at which a communication device, such as a
printer or modem, transmits information. Baud rate is the number of
signal changes per second (not necessarily the same as bits per
second). See also bits per second.
Blu-ray Disc (BD)—Offering more storage capacity than DVDs, the
format was developed to allow for more data storage and to enable
recording and playback of high-definition video (HD).
BIOS (Basic Input/Output System)—Basic instructions, stored in
read-only memory (ROM), containing the information the computer
needs to check hardware and load the operating system when you
start up the computer.
bits per second (bps)—A way of measuring the speed at which
information is passed between two devices. This is the basic unit of
measure used in modem communications, and is similar, but not
identical, to the baud rate. See also baud rate.
boot—To start the computer. The term “boot” originates from bootstrap
program (as in “pulling itself up by its bootstraps”), a program that
loads and initializes the operating system. See also reboot.
boot disk—See system disk.
boot priority (startup sequence)—The order in which the computer
accesses its internal storage drives to locate the startup files. Under
the default startup sequence, the computer looks for the startup files
in the external media before checking the internal storage drive.
bus—An electrical circuit that connects the central processing unit
(CPU) with other parts of the computer, such as the video adapter,
disk drives, and ports. It is the pathway through which data flows
from one device to another. See also bus speed, frontside bus.
bus speed—The speed at which the central processing unit (CPU)
communicates with the other parts of the computer.
Glossary 195
Ccache—A section of very fast memory in which frequently used
information is duplicated for quick access. Accessing data from
cache is faster than accessing it from the computer’s main memory.
See also CPU cache, L1 cache, L2 cache.
CD—An individual compact disc. See also CD-ROM.
CD-ROM (Compact Disc Read-Only Memory)—A form of high-
capacity storage that uses laser optics instead of magnetic means for
reading data. See also CD. Compare DVD-ROM.
Central Processing Unit (CPU)—The chip that functions as the “brain”
of the computer. It takes information from outside sources, such as
memory or keyboard input, processes the information, and sends the
results to another device that uses the information.
character—Any letter, number, or symbol you can use on the computer.
Some characters are non-printing characters, such as a paragraph
break in a word-processing program. A character occupies one byte
of computer storage.
chip—A small piece of silicon containing computer logic and circuits for
processing, memory, input/output, and/or control functions. Chips
are mounted on printed circuit boards.
click—To press and release the pointing device’s primary button without
moving the pointing device. In the Windows
® operating system, this
refers to the pointing device’s left button, unless otherwise stated.
See also double-click.
color palette—A set of specified colors that establishes the colors that
can be displayed on the screen at a particular time.
compatibility—The extent to which computers, programs, or devices
can work together harmoniously, using the same commands,
formats, or language as another.
configuration—(1) The collection of components that make up a single
computer system. (2) How parts of the system are set up (that is,
configured).
controller—A device that controls the transfer of data from a computer
to a peripheral device and vice versa. For example, disk drives,
monitors, keyboards, and printers all require controllers.
CPU—See Central Processing Unit (CPU).
196 Glossary
CPU cache—A section of very fast memory residing between the CPU
and the computer’s main memory that temporarily stores data and
instructions the CPU will need to execute commands and programs.
See also cache, L1 cache, L2 cache.
cursor—An on-screen symbol (usually a flashing vertical line) that
indicates the position where characters will appear when you enter
data.
Ddefault—The setting selected by a program when the user does not
specify an alternative setting.
device—A component attached to the computer. Devices may be
external (outside the computer’s case) or internal (inside the
computer’s case). Printers, disk drives, and modems are examples of
devices.
device driver—A program (called a “driver”) that permits a computer to
communicate with a device.
dialog box—An on-screen window displayed by the operating system or
a program giving a direction or requesting input from the user.
Direct Current (DC)—The type of power usually supplied by batteries.
DC flows in one direction. Compare Alternating Current (AC).
Direct Memory Access (DMA)—A dedicated channel, bypassing the
CPU, that enables direct data transfer between memory and a
device.
directory—See folder.
disable—To turn a computer option off. See also enable.
disc—A round, flat piece of material, designed to be read from and
written to by optical (laser) technology, and used in the production
of optical discs, such as CDs and DVDs. Compare disk.
disk—A round, flat piece of material that can be magnetically influenced
to hold information in digital form, and used in the production of
magnetic disks, such as hard disks. Compare disc. See also hard
disk.
disk drive—The device that reads and writes information and programs
on external media or hard disk. It rotates the disk at high speed past
one or more read/write heads.
Glossary 197
document—Any file created with an application and, if saved to disk,
given a name by which it can be retrieved. See also file.
double-click—To press and release the pointing device’s primary button
rapidly twice without moving the pointing device. In the Windows
®
operating system, this refers to the pointing device’s left button,
unless otherwise stated.
download—(1) In communications, to receive a file from another
computer through a modem or network. (2) To send font data from
the computer to a printer. See also upload.
drag—To hold down the mouse button while moving the pointer to drag
a selected object. In the Windows
® operating system, this refers to
the left mouse button, unless otherwise stated.
driver—See device driver.
DVD—An individual digital versatile (or video) disc. See also
DVD-ROM.
DVD-ROM (Digital Versatile [or Video] Disc Read-Only
Memory)—A very high-capacity storage medium that uses laser
optics for reading data. Each DVD-ROM can hold as much data as
several CD-ROMs. Compare CD-ROM.
Eemulation—A technique in which a device or program imitates another
device or program.
enable—To turn on a computer option. See also disable.
eSATA—An external device that supports hot swapping and fast data
transfer. Very useful in storing and transferring large files.
executable file—A computer program that is ready to run. Application
programs and batch files are examples of executable files. Names of
executable files usually end with a .bat or .exe extension.
expansion device—A device that connects to a computer to expand its
capabilities. Other names for an expansion device are port expander,
port replicator, docking station, or network adapter.
extension—See file extension.
external device—See device.
198 Glossary
Ffile—A collection of related information, saved on disk with a unique
name. A file may be a program, information used by a program, or a
document. See also document.
File Allocation Table (FAT)—The section of a storage drive that keeps
track of the location of stored files.
file name—A set of characters that uniquely identifies a file within a
particular folder. It consists of two parts: the actual name and the file
name extension. See also file extension.
file extension—The three characters following the period (pronounced
“dot”) at the end of a file name. The extension indicates the type of
file. Examples are .exe for program files and .hlp for help files. See
also file name.
folder—Also called directory. A container for organizing files saved to a
disk. A folder is symbolized on screen by a graphical image (icon)
of a file folder. A folder can contain files and other folders.
format—(verb) To prepare a blank disk for use with the computer’s
operating system. Formatting creates a structure on the disk so the
operating system can write information to the disk or read
information from it.
frontside bus—The primary pathway (bus) between the CPU and the
computer’s main memory. Also called “system bus.” See also bus.
function keys—The keys labeled F1 through F12, typically located on
the keyboard. Their function is determined by the operating system
and/or individual programs.
Gground—A conductor to which all components of an electric circuit are
connected. It has a potential of zero (0) volts, is connected to the
earth, and is the point of reference for voltages in the circuit.
Hhard disk—A storage device composed of a rigid platter or platters that
can be magnetically coded with data. Hard disks hold much more
information than some external media and are used for long-term
storage of programs and data. The primary (or only) hard disk in a
computer is usually fixed, but some computers have secondary hard
disks that are removable.
hardware—The physical components of a computer system. Compare
software.
Glossary 199
HDMI (High-Definition Multimedia Interface)—An interface
used to transmit high quality audio and video signal via a single
cable in digital format, providing better picture quality than analog
signal.
HDMI-CEC (HDMI Consumer Electronics Control)—One A/V
component can control another while using this function, if
connected with HDMI cables. See also HDMI.
Hibernation—A feature of many Toshiba computers that saves to the
internal storage drive the current state of your work, including all
open files and programs, when you turn the computer off. When
you turn on the computer again, your work is returned to the same
state it was when the computer was turned off. See also Sleep,
Suspend.
hot key—(1) A feature in which certain keys in combination with the Fn
key can set system options or control system parameters, such as the
battery save mode. (2) A key or combination of keys that activates a
memory resident program.
hot swapping—The ability to add or remove devices from a computer
while the computer is running and have the operating system
automatically recognize the change.
Iicon—A small image displayed on the screen that represents a function,
file, or program.
interlaced—A method of refreshing a computer screen, in which only
every other line of pixels is refreshed. Interlaced monitors take two
passes to create a complete screen image. Compare non-interlaced.
internal device—See device.
Internet—The decentralized, world-wide network of computers that
provides electronic mail, the World Wide Web, and other services.
See also World Wide Web.
Kkeyboard shortcut—A key or combination of keys that you use to
perform a task instead of using a pointing device such as a mouse.
LL1 (level one) cache—Memory cache built into the processor to help
improve processing speed. See also cache, CPU cache, L2 cache.
L2 (level two) cache—Memory cache installed on the motherboard to
help improve processing speed. It is slower than L1 cache and faster
than main memory. See also cache, CPU cache, L1 cache.
200 Glossary
LAN (Local Area Network)—A group of computers or other devices
dispersed over a relatively limited area and connected by a
communications link that enables any device to interact with any
other on the network.
LED (Light Emitting Diode)—A solid state lamp (SSL) that uses
light-emitting diodes (LEDs) as the source of light, which offers
long life and high efficiency output. Multiple diodes are used
together, since the light created by individual light-emitting diodes is
small compared to incandescent and compact fluorescent lamps.
LCD (Liquid Crystal Display)—A type of display that uses a liquid
substance between two transparent electrode panels. When an
electric current passes through the electrodes, the molecules in the
liquid form a crystalline pattern that polarizes the light passing
through it. A filter over the electrodes permits only non-polarized
light to pass to the surface of the display, creating light and dark
pixels.
load—To move information from a storage device (such as a hard disk)
into memory for processing.
local area network—See LAN.
logical drive—A section of a disk that is recognized by the operating
system as a separate disk drive. A system’s logical drives may differ
from its physical drives. For example, a single hard disk drive may
be partitioned into two or more logical drives.
Mmemory—Typically refers to the computer’s main memory, where
programs are run and data is temporarily stored and processed.
Memory can be volatile and hold data temporarily, such as RAM, or
it can be nonvolatile and hold data permanently, such as ROM. A
computer’s main memory is RAM. See also RAM, ROM.
microprocessor—See Central Processing Unit (CPU).
MIDI (Musical Instrument Digital Interface)—A standard for
connecting musical instruments, synthesizers, and computers. The
MIDI standard provides a way of translating music into a form
computers can use, and vice versa.
modem—Short for “modulator/demodulator.” A device that converts
information from digital to analog, and back to digital, enabling
information to pass back and forth between digital computers and
analog telephone lines.
Glossary 201
motherboard—The computer’s main circuit board that contains the
processor, memory, and other primary components.
MS-DOS prompt—See system prompt.
multi-function drive—A DVD drive that can read and write to CD and
DVD media.
multimedia—A combination of two or more media, such as sound,
animation, and video in a computer program or presentation.
Musical Instrument Digital Interface—See MIDI.
Nnetwork—A collection of computers and associated devices that are
connected by communications facilities. A network allows you to
share data and peripheral devices, such as printers, with other users
and to exchange electronic mail.
non-interlaced—A method of refreshing a computer screen, in which
each pixel of every line is refreshed as the electron beam scans
across and down the screen. Compare interlaced.
non-system disk—A disk for storing programs and data that cannot be
used to start the computer. Compare system disk.
Oonline—Available through the computer. Online may refer to
information being read from your own computer’s internal storage
drive, such as online documentation or online Help, or to
information coming from another company on a company network
or the Internet.
operating system—A set of programs that controls how the computer
works. Examples of operating systems are the Windows Vista
®
Home Basic and Windows
® 7 operating systems.
optical disc drive—A drive which reads plastic coated discs on which
information is recorded digitally, and uses a laser to read data,
music, or videos.
Ppalette—See color palette.
parallel—Processes that occur simultaneously. In communications, it
means the transmission of more than one bit of information at a
time. On your computer, the parallel port provides a parallel
communications interface between the computer and an appropriate
device. Most modern printers are parallel. Compare serial.
202 Glossary
password—A unique string of characters entered by a user to verify his
or her identity to the computer or the network.
PC Card—A credit-card-sized expansion card designed to increase the
capabilities of computers. PC Cards provide functions such as
modem, fax/modem, hard disk drive, network adapter, sound card,
or SCSI adapter.
peripheral—Any device, such as a printer or joystick, that is attached to
the computer and controlled by the computer’s CPU.
pixel—Short for “picture element.” The smallest dot that can be
produced on a screen or printer.
Plug and Play—Generally, refers to the computer’s ability to
automatically configure itself to work with peripheral devices.
When capitalized, refers to a standard that, when followed by a
device manufacturer, allows a computer to configure itself
automatically to work with the device.
pointer—An icon (usually an arrow) that moves on the screen when you
slide your finger across the touch pad or move a mouse. Used to
point to and select/activate on-screen items, such as icons, menu
items, and buttons. The shape and purpose of the pointer varies
depending on the program you are using and what you are doing.
pointing device—Any device, such as the touch pad or a mouse, that
enables you to move the pointer on the screen.
port—A socket on the computer where you plug in a cable for
connection to a network or a peripheral device.
processor—See Central Processing Unit (CPU).
program—A set of instructions that can be executed by a computer. The
general classes of programs (also called software) are operating
system, application, and utility. See also operating system,
application, utility.
properties—The attributes of an object or device. For example, the
properties of a file include the file’s type, size, and creation date.
RRAM (Random Access Memory)—Volatile memory that can be
written to as well as read. Volatile here means that information in
RAM is lost when you turn off your computer. This type of memory
is used for your computer’s main memory. See also memory.
Compare ROM.
Glossary 203
Random Access Memory—See RAM.
Read-Only Memory—See ROM.
reboot—See boot, restart.
removable disk—A disk that can be removed from a disk drive. A Flash
drive is one example of a removable disk.
resolution—A measure of the sharpness of the images that can be
produced by a printer or displayed on a screen. For a printer,
resolution is expressed in dots per inch (dpi). For a screen, it is
expressed as the number of pixels available horizontally and
vertically.
restart—Synonymous with reboot. To reset the computer by reloading
the operating system without turning the computer off. See also
boot.
RGB (Red, Green, Blue) monitor—A monitor that reproduces all
colors by mixing red, green, and blue light in various combinations.
RJ11 connector—A modular connector used on most U.S. telephone
systems and direct-connect modems. The RJ11 connector is a
6-wire connector.
RJ45 connector—An eight-wire connector used to connect a computer
to a network.
ROM (Read-Only Memory)—Non-volatile memory that can be read
but not written to. Non-volatile here means that information in ROM
remains whether or not the computer is receiving power. This type
of memory is used to store your computer’s BIOS, which is
essential instructions the computer reads when you start it up. See
also BIOS, memory. Compare RAM.
SSecure Digital (SD)—A small, portable, non-volatile memory card used
to store and transfer data between digital products, providing
encryption capability for content security.
select—To highlight or otherwise specify text, data, or graphics with the
intent to perform some operation on it.
serial—Processes that occur one at a time. In communications, it means
the transmission of one bit at a time sequentially over a single
channel. On your computer, the serial port provides a serial interface
between the computer and an appropriate device. Compare parallel.
204 Glossary
shortcut—See keyboard shortcut.
Sleep—A feature of some Windows® operating systems that allows you
to turn off the computer without exiting your open applications and
to continue from where you left off when you turn the computer on
again.
software—See program. hardware. Compare
solid state drive —A data storage device that utilizes solid-state memory
as opposed to a hard disk (see also hard disk). Solid state drives hold
a large amount of information and are used for storage of programs
and data.
Suspend—A feature of some Windows
® operating systems that allows
you to turn off the computer without exiting your open applications
and to continue from where you left off when you turn the computer
on again.
system prompt—The symbol (in the MS-DOS® operating system,
generally a drive letter followed by a “greater than” sign) indicating
where users are to enter commands.
TTFT display—See active-matrix display.
UUniversal Serial Bus (USB)—USB is a serial bus that supports data
transfer. USB allows hot swapping of peripherals. See also bus, hot
swapping, serial.
upload—To send a file to another computer through a modem or
network. See also download.
USB—See Universal Serial Bus (USB).
USB Flash drive—A small, portable flash memory card that plugs into a
computer’s USB port and functions as a portable hard drive. They
are smaller and more durable than an external hard drive because
they do not contain any internal moving parts, but have less storage
capacity. See also Universal Serial Bus (USB).
utility—A computer program designed to perform a narrowly focused
operation or solve a specific problem. Utilities are often related to
computer system management.
Glossary 205
WWeb—See World Wide Web.
Wi-Fi®—A registered trademark term of the Wi-Fi Alliance that stands
for Wireless Fidelity, and is another term for the communication
protocol to permit an Ethernet connection using wireless
communication components.
World Wide Web (www)—The worldwide network of Web sites linked
together over the Internet. A user of the Web can jump from site to
site regardless of the location of the computer hosting the site. See
also Internet.
206
Index
A
AC adaptor 38
AC power 91
AC power light 38
accessing
network 110
adding
memory
check total memory
52
memory (optional) 43
optional external devices
42
adequate ventilation
cooling fan 37
adjusting
touch pad settings 69
audio features 110
B
backing up files , 79 83
battery
battery life 90
Call2Recycle™ 104
care , 102 103
changing 99
charge indicator light
40
charging 41
charging the real-time clock
(RTC) 93
conserving power 96
determine remaining power
94
disposal 103
indicator light 94
installation , 99 101
low charge 95
maintaining 103
maximum capacity 90
monitoring power
, 40 93
power management 91
power options
95
power plan
182
purchase additional
91
real-time clock (RTC)
91
recharge time
90
removing 100
RTC memory 91
running computer on battery
power
90
safety precautions
102
setting notifications 95
208 Index
using 84
E
EasyGuard® 89
eco Utility™ button 99
eject button
optical disc drive
84
eject, optical disc drive
85
enabling
touch pad , 72 188
eSATA
troubleshooting 175
eSATA/USB combo port
Using 116
using 116
expansion capability
116
expansion port
using 116
exploring
desktop 106
ExpressCard®
inserting 112
removing 113
troubleshooting 164
using 112
ExpressCard® problems
computer stops working
165
errors 166
hot swapping fails
165
not recognized
166
slot appears dead
164
external display device
HDMI™ Out port 73
RGB (monitor) port
73
external display, adjusting 75
F
files
backing up , 79 83
restore 83
saving 82
fingerprint
authentication 141
Fingerprint Authentication Utility
using 141
function keys 80
H
headphones
using 111
Help and Support
troubleshooting 155
Hibernation mode
hot key 184
hot key
disabling
or enabling the touch pad
188
disabling or enabling wireless
devices 187
display brightness
186
Hibernation mode
184
keyboard overlays
189
Lock (Instant security)
181
Output (Display switch) 185
power plan 182
Sleep mode 183
using to set a power plan
98
volume mute 180
zoom
189
zoom in 189
zoom out 189
Hot Key Cards 178
Hot key functions 180
I
icon
desktop 107
moving to desktop 107
recycle bin 107
safety 28
inserting
ExpressCard® 112
installation
memory module 43
installing
209
Index
a charged battery 101
battery 99
memory modules
43
internal storage drive
recovery 52
K
keyboard
Alt keys 80
character keys
80
Ctrl keys 80
Fn key 80
function keys 80
hot keys 189
special Windows® keys
81
troubleshooting 159
using 79
keys
Ctrl Fn Alt 80
function keys 80
L
LEDs
system indicator lights
94
AC adaptor light 93
AC power light , 38 40
battery light , 40 41
Web Camera light
111
Licenses 16
lock
computer, using 76
M
maintaining your battery 103
manual eject hole
optical disc drive
85
memory
adding (optional) 43
check total memory
52
removing memory module slot
cover 45
Memory card reader
inserting memory media
114
removing memory media
115
using 114
memory module
installation 43
inserting into socket 47
removing , 49 51
microphone
using 110
monitor
connecting 74
monitor problems
troubleshooting 160
monitoring battery power
93
mouse utility 133
moving the computer
76
N
network
accessing 110
connecting your computer
110
networking
wireless 109
notification area 109
O
ON/OFF indicator light 94
online resources
Toshiba 88
optical disc
Auto-Run feature 86
handling 86
inserting 85
playing optical media
86
recording optical media
86
removing with computer off
87
removing with computer on
87
optical disc drive
components 84
drive in-use indicator light
84
eject button 84
handling an optical disc
86
inserting an optical disc 85
manual eject hole 85
playing optical media
86
211
Index
running computer on battery power 90
S
safety
computer 104
disposing of batteries
103
icons 28
precautions 35
safety precautions
battery 102
saving files 82
Search programs and files field
starting a program 81
selecting
a place to work 30
power plan options
97
video cables 73
setting
low battery notifications
95
setting up
AC adaptor 38
adding memory (optional) 43
communications 109
computer 38
software
Setup Wizard
42
work environment 30
settings
customize computer settings
75
display output 74
Shut down
button 44
computer 44
Sleep mode
hot key 183
software
Setup Wizard 42
software program
starting 81
starting from Start menu
82
solid state drive (SSD)
85
sounds
recording 110
speakers
using external 111
start button 108
starting a program 81
Search programs and files field
81
Windows® Start menu
82
starting a program from Start
82
Startup menu
problem solving 154
supervisor password, deleting
126
supervisor password, set up
125
system indicator lights
AC power 38
drive in-use indicator
84
LEDs , , , , 40 41 93 94 111
T
taking care of battery 102
taskbar 108
television
adjusting display 75
tips
for computing 78
Toshiba
online resources 88
registering computer
Toshiba Web site 42
worldwide offices 177
TOSHIBA Accessibility 140
Toshiba accessories
memory 43
TOSHIBA Application Installer 123
TOSHIBA Assist 118
Connect tab 119
Optimize tab
122
Protect & Fix tab 121
Secure tab
120
TOSHIBA Button Support 139
Toshiba EasyGuard® 89
TOSHIBA eco power plan 99
TOSHIBA eco Utility™ 144
212 Index
TOSHIBA Face Recognition Utility
128
TOSHIBA Hardware Setup 134
TOSHIBA HDD Protection Utility
132
TOSHIBA PC Diagnostic Tool Utility
131
TOSHIBA PC Health Monitor 145
TOSHIBA Security Assist
129
TOSHIBA Service Station
145
TOSHIBA Sleep Utility 136
touch pad
using 68
TouchPad™
control buttons 72
primary button 72
secondary button
72
traveling tips 104
troubleshooting 159
AC power light is blinking
152
battery light is blinking
153
bookmarked site not found
155
checking device properties
156
computer hangs when
ExpressCard® inserted 165
computer will not start
151
corrupted/damaged data files
162
data/entire system backup
172
Device Manager 156
Disk Defragmenter
162
display error message
160
display problems
screen is blank
159
DVD player 169
eject button 163
error message, warning resume
failure 152
Error-checking
161
eSATA 175
ExpressCard® 164
ExpressCard® checklist
164
ExpressCard® slot appears dead
164
ExpressCard®, error occurs
166
ExpressCard®, hot swapping fails
165
ExpressCard®, not recognized
166
external display problems 160
external keyboard 159
external monitor 160
good computing habits 170
hard disk drive is slow
162
Help and Support, Windows®
operating system
155
high-pitched noise 164
installing hardware/software
173
keyboard
159
keyboard will not respond
151
memory problems
157
missing files/trouble accessing a
drive 161
on-screen eject button
163
optical disc drive
162
power and batteries
157
printer 166
restore points 171
screen does not look correct/
flickers 160
slow Internet connection 155
sound system 163
trouble running discs 163
trouble running programs 162
URL address not found 155
USB Sleep and Charge
cannot use 174
USB Wakeup function
does not work
175
Windows® operating system not
working 153
wireless networking 167
Trusted Platform Module (TPM) 141
Product specificaties
| Merk: | Toshiba |
| Categorie: | Laptop |
| Model: | Portege R930 |
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