Plantronics S11 Handleiding

Plantronics Hoofdtelefoon S11

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TELEPHONE

HEADSET SYSTEM

S11

LIMITED WARRANTY

for Plantronics Commercial Products

Purchased in the US and Canada

• This warranty covers defects in materials and workmanship of Commercial

Products manufactured, sold or certified by Plantronics which were purchased

and used in the United States and Canada.

• This warranty lasts for one year from the date of purchase of the Products.

• This warranty extends to you only if you are the end user with the original

purchase receipt.

• We will, at our option, repair or replace the Products that do not conform to

the warranty. We may use functionally equivalent

reconditioned/refurbished/remanufactured/pre-owned or new Products or

parts.

• To obtain service in the U.S. contact Plantronics at (800) 544-4660 and in

Canada call (800) 540-8363. If you need additional information, please

contact our service centers at the numbers provided.

• THIS IS PLANTRONICS’ COMPLETE WARRANTY FOR THE PRODUCTS.

• This warranty gives you specific legal rights, and you may also have other

rights which vary from state to state or province to province. Please contact

your dealer or our service center for the full details of our limited warranty,

including items not covered by this limited warranty.

FCC REGISTRATION INFORMATION

This equipment complies with Part 68 of the FCC rules and the requirements adopted by ACTA. On the exterior

of this equipment is a label that contains a product identifier in the format US:AAAEQ##TXXXX. If

requested, this information must be provided to your telephone company.

A plug and jack used to connect this equipment to the premises wiring and telephone network must comply

with the applicable FCC Part 68 rules and requirements adopted by ACTA. A compliant telephone cord and

modular plug is provided with this product. It is designed to be connected to a compatible jack that is also

compliant. See installation instructions for details.

The REN is useful to determine the quantity of devices you may connect to your telephone line. Excessive RENs

on a telephone line may result in the devices not ringing in response to an incoming call. In most, but not all

areas, the sum of the RENs should not exceed five (5.0). To be certain of the number of devices you may

connect to your line, as determined by the REN, contact your local telephone company. For product approved

after July 23, 2001, the REN for this product is part of the product identifier that has the format

US:AAAEQ##TXXXX. The digits represented by ### are the REN without the decimal point. (For example,

03 represents a REN of 0.3.) For earlier producers, the REN is separately shown on the label.

If this telephone equipment causes harm to the telephone network, the telephone company will notify you in

advance that temporary discontinuance of service may be required. But if advance notice isn’t practical, the

telephone company will notify the customer as soon as possible. Also, you will be advised of your right to file

a complaint with the FCC if you believe it is necessary.

The telephone company may make changes in its facilities, equipment, operations, or procedures that could

affect the proper functioning of your equipment. If they do, you will be notified in advance in order for you to

make necessary modifications to maintain uninterrupted service.

If trouble is experienced with this unit, for repair or warranty information, please contact customer service at

(800) 544-4660. If the equipment is causing harm to the network, the telephone company may request that

you disconnect the equipment until the problem is resolved.

DO NOT DISASSEMLE THIS EQUIPMENT: it does not contain any user serviceable components.

We recommend the installation of an AC surge arrester in the AC outlet to which this equipment is connected.

Telephone companies report that electrical surges, typically lighting transients, are very destructive to customer

terminal equipment connected to AC power sources.

INDUSTRY CANADA NOTICE

Terminal Equipment

Notice: This equipment meets the applicable Industry Canada Terminal Equipment Technical Specifications.

This is confirmed by the registration number. The abbreviation, IC, before the registration number signifies that

registration was performed based on a Declaration of Conformity indicating that Industry Canada technical

specifications were met. It does not imply that Industry Canada approved the equipment.

Notice: The Ringer Equivalence Number (REN) for this terminal equipment is marked on the equipment itself.

The REN assigned to each terminal equipment provides an indication of the maximum number of terminals

allowed to be connected to a telephone interface. The termination on an interface may consist of any

combination of devices subject only to the requirement that the sum of the Ringer Equivalence Numbers of all

the devices does not exceed five.

Radio Equipment

The term “IC:” before the radio certification number only signifies that Industry Canada technical specifications

were met. Operation is subject to the following two conditions: (1) this device may not cause interference, and

(2) this device must accept any interference, including interference that may cause undesired operation of the

device. “Privacy of communications may not be ensured when using this telephone”.

WELCOME

IMPORTANT SAFETY INSTRUCTIONS

1. Read and understand all instructions.

2. Unplug this product from the wall outlet before cleaning. Do not use

liquid cleaners or aerosol cleaners. Use a damp cloth for cleaning.

3. Do not locate this product near water, for example, near a bathtub or

sink, in a wet basement, or near a swimming pool.

4. This product should never be placed near or over a radiator or heat

ventilation is provided.

5. Do not locate this product in an area where the power cord is likely to

be damaged by foot traffic or furniture.

6. Do not overload outlets and extension cords as this can result in risk

of fire or electric shock.

7. Never disassemble or push objects of any kind into the product since

this may short out parts which could result in a fire or electric shock.

Never spill liquid of any kind on the product.

8. Use caution when installing or modifying telephone lines.

9. This product requires an approved power supply such as the one

supplied by a Listed Class 2 Direct Plug-In Power Unit rated 9VDC

350mA. Plantronics Part No. 45671-01, rated at an input voltage of

120 VAC, 60Hz and 6 W.

10. This product requires AC power in order to operate. During a power

outage, have another telephone available that is powered only by the

telephone line.

11. Keep all product cords and cables away from operating machinery.

12. Avoid using a telephone (other than a cordless type) during an

electrical storm to avoid the risk of electric shock from lightning.

13. Do not use the telephone to report a gas leak while you are in the

vicinity of the leak.

SAVE THESE INSTRUCTIONS

design, and Plantronics and the logo design combined are trademarks or

registered trademarks of Plantronics, Inc.

Printed in USA. 65806-01 (2•05)

INFORMATION ON SUPPLIES AND ACCESSORIES

For information on

supplies and accessories call Plantronics

at 1-800-544-4660 or visit our web site at

www.plantronics.com.

See also Diagram Key for additional part numbers.

Thank you for selecting the S11 Telephone Headset System from

Plantronics. This User Guide will help you install your S11 Telephone

Headset System and learn its basic operation.

The S11 Telephone Headset System is designed to add a headset to an

existing telephone.

The S11 System provides precise levels of listening and talking comfort

and crystal clear voice quality.

The S11 System is not designed to work on telephones that have the

dial pad in the handset or on cordless telephones.

This user guide provides the following steps to quickly set up and use

your headset system.

This side has:

• Important Safety Instructions

• FCC Registration

• Limited Warranty

The other side has the Quick Start Guide:

• Identify Components

• Setup

• Using the Headset

• Placing a Call

• Receiving a Call

• Troubleshooting

• Plantronics Help Desk

QUICK START USER GUIDE

Base Front Base Rear

Headset

Tone

Listen

Sp ea k

Vo lum e

Han dse t

He ad se t

M u t e

Confi g ura t i on

123456

i Low

Tx Level

S11

QUICK START GUIDE

Identify the Components

Setup

Placing a Call

Receiving a Call

Headset Holder

(P/N 46356-01)

Online Indicator Light

Listen Volume Control

Mute Indicator Light

Handset Indicator Light

Headset/Handset Switch

Headset Jack

Headset Indicator Light

Mute Button

Speak Volume Control

Tone Control

AC Power Adapter Jack

Handset Jack

Telephone Line Jack

Speak Level Switch

Configuration Switch

Short Cord

(P/N 40974-01)

AC Power Adapter

(P/N 45671-01)

Cord

Clothing Clip

(P/N 43220-01)

Headset Assembly

Voice Boom

The S11 Telephone Headset System is designed for use with

an existing telephone.

2.1 Turn the S11 base over and insert the headset holder.

2.2 Remove the handset cord from your telephone and

plug it into the S11 handset jack.

2.3 Using the short cord , connect the S11 telephone line 

jack to your telephone handset jack.

2.4 Plug the headset cord into the headset jack .

2.5 Connect the AC power adapter to the S11 AC power 

adapter jack and a wall outlet.

2.6 Put on headset.

2.7 Press the headset/handset switch and pickup the 

handset (headset indicator light on). 

2.8 Slide the configuration switch until you hear a clear 

dial tone through the headset.

Trying other settings will not harm the amplifier or

your telephone.

I cannot hear a dial tone.

■Make sure all cable connections are correct and firmly in place.

■Pay special attention that handset cord is properly connected.

■Ensure AC power adapter is connected and power is on.

■Make sure you have pressed the headset button and the

headset indicator is on.

■Make sure the telephone handset is off-hook.

■Adjust listen volume control.

■Adjust the compatibility slide switch.

■Ensure that the headset is centered on your ear.

Caller cannot hear my voice.

■Make sure the mute button is turned off (indicator off).

■Increase the outgoing volume by adjusting the speak volume

control

■Adjust headset so the microphone is closer to your mouth.

I hear a hum in the headset.

■Adjust the compatibility slide switch until the sound is clear.

Trying other settings will not harm the amplifier or your

telephone.

Plantronics Help Desk

The Plantronics Help Desk is ready to assist you!

Dial 1-800-544-4660, Sunday 5:00 p.m. through

Friday 5:00 p.m. Pacific Standard Time or visit our

website at www.plantronics.com.

TROUBLESHOOTING

Using the Headset

3.2 3.3

4.1 With the headset in position, begin placing a call by

pressing the headset/handset switch . (Headset 

indicator light on.)

4.2 Lift the handset off-hook.

4.3 Make sure mute button 

is off (Mute indicator light off).

If you don’t hear a dial tone, see Troubleshooting.

4.4 Dial a friend or co-worker. When your party answers,

speak normally.

4.5 If your friend or co-worker cannot hear you or you hear a

buzz or hum, move the configuration switch to another 

setting.

4.6 Adjust how loud you sound to the other party by first

moving the speak level switch , then fine-tuning with 

the speak volume control.

4.7 Adjust the volume of the other party’s voice by using the

listen volume control.

5.1

With the headset in position, when your telephone notifies

you of an incoming call, press the headset/handset

switch , (headset indicator on), place the handset  

off-hook. Begin speaking.

5.2

The volume of the incoming call can be adjusted by moving

the listen volume control



on the front of the S11.

MUTE FEATURE

5.3 When you activate the mute button , the calling party 

cannot hear your voice but you will be able to hear the

calling party.

211

567

19 2.1 2.3 2.2

2.5

2.4

2.8

3.1 Place the headset on your head.

3.2 Position the voice boom near the corner of your mouth.

CLOTHING CLIP

3.3 The clothing clip keeps the headset free from the 

weight of the cord. Attach the clip to your clothing at

about chest level. Allow enough slack in the cord

(approximately 6 inches) to permit your head to move

without pulling on the headset or the clothing clip.

You are now ready to make or receive calls.

4.1 / 5.14.3 / 5.3

4.7 / 5.2 4.6

3.1

Product specificaties

Merk:	Plantronics
Categorie:	Hoofdtelefoon
Model:	S11
Kleur van het product:	Zwart
Connectiviteitstechnologie:	Draadloos
Microfoon mute:	Ja
Volumeregeling:	Digitaal
Aanbevolen gebruik:	Kantoor/callcenter
Headset type:	Monauraal
Microfoontype:	Boom
Compatibiliteit:	Telefoon
Akoestisch systeem:	Open
Type product:	Headset