Lenovo ThinkCentre 7360 Handleiding (137 Pagina's)

ThinkCentre

Hard ware Maintenance Manual

Note: Before using this information and the product it supports, be sure to read and

understand the information under “Notices,” on page 659.

Fourth Edition (April, 2009)

LENOVO products, data, computer software, and services have been developed exclusively at private expense and

are sold to governmental entities as commercial items as defined by 48 C.F.R. 2.101 with limited and restricted

rights to use, reproduction and disclosure.

LIMITED AND RESTRICTED RIGHTS NOTICE: If products, data, computer software, or services are delivered

pursuant a General Services Administration GSA contract, use, reproduction, or disclosure is subject to restrictions ″ ″

set forth in Contract No. GS-35F-05925.

Contents

Chapter 1. About this manual . . . . . 1

Important safety information . . . . . . . . . 1

Important information about replacing RoHS

compliant FRUs . . . . . . . . . . . . . 2

Chapter 2. Safety information . . . . . 3

General safety . . . . . . . . . . . . . . 3

Electrical safety . . . . . . . . . . . . . 3

Voltage-selection switch. . . . . . . . . . . 5

Safety inspection guide . . . . . . . . . . . 5

Handling electrostatic discharge-sensitive devices . . 6

Grounding requirements . . . . . . . . . . 7

Safety notices (multi-lingual translations) . . . . . 7

Chapter 3. General information . . . . 39

ThinkVantage Productivity Center . . . . . . . 39

Additional information resources . . . . . . . 39

Specifications . . . . . . . . . . . . . . 40

For machine types: 3063, 3231, 3285, 6138, 6209,

6239, 6302, 7188, 7244, 7347, 7355, 7358, 7373,

7484, 7571, 7628, 7635, 7639, 8494, 8854, 9728,

9960, and 9965. . . . . . . . . . . . . 40

For machine types: 3379, 5897, 6137, 6234, 6258,

6303, 7174, 7220, 7346, 7354, 7357, 7360, 7483,

7582, 7627, 7630, 7638, 8910, and 9964. . . . . 40

Chapter 4. General checkout . . . . . 43

Problem determination tips . . . . . . . . . 44

Chapter 5. Diagnostics . . . . . . . . 45

Lenovo System Toolbox . . . . . . . . . . 45

PC-Doctor for Windows PE . . . . . . . . . 46

Running diagnostics from the Rescue and

Recovery workspace . . . . . . . . . . 46

PC-Doctor for DOS . . . . . . . . . . . . 46

Creating a diagnostic CD/DVD image . . . . 46

Running diagnostics from the disc . . . . . . 46

Navigating through the diagnostics programs . . 47

Running tests. . . . . . . . . . . . . 47

Viewing the test log . . . . . . . . . . 48

Chapter 6. Using the Setup Utility . . . 49

Starting the Setup Utility program. . . . . . . 49

Viewing and changing settings . . . . . . . . 49

Using passwords . . . . . . . . . . . . 49

Password considerations . . . . . . . . . 50

Power-On Password . . . . . . . . . . 50

Administrator Password . . . . . . . . . 50

Hard Disk User Password . . . . . . . . 50

Setting, changing, and deleting a password. . . 50

Enabling or disabling a device . . . . . . . . 51

Selecting a startup device. . . . . . . . . . 51

Selecting a temporary startup device . . . . . 51

Selecting or changing the startup device sequence 52

Exiting from the Setup Utility program . . . . . 52

Chapter 7. Symptom-to-FRU index . . . 53

Hard disk drive boot error . . . . . . . . . 53

Power Supply Problems . . . . . . . . . . 54

Diagnostic error codes . . . . . . . . . . . 54

Beep symptoms . . . . . . . . . . . . . 76

POST error codes . . . . . . . . . . . . 77

Miscellaneous error messages . . . . . . . . 79

Undetermined problems . . . . . . . . . . 80

Chapter 8. Replacing FRUs (Machine

Types: 3063, 3231, 3285, 6138, 6209,

6239, 6302, 7188, 7244, 7347, 7355,

7358, 7373, 7484, 7571, 7628, 7635,

7639, 8494, 8854, 9728, 9960, and

9965.).............. . 83

Locating connectors on the front of the computer. . 84

Locating connectors on the rear of the computer . . 85

Removing the computer cover . . . . . . . . 86

Locating components . . . . . . . . . . . 88

Locating parts on the system board . . . . . . 89

Removing and reinstalling the front bezel . . . . 90

Replacing a memory module . . . . . . . . 91

Replacing the power supply . . . . . . . . . 92

Replacing the heat sink and fan assembly . . . . 94

Replacing the microprocessor . . . . . . . . 96

Replacing the system board . . . . . . . . . 99

Replacing the battery . . . . . . . . . . . 102

Replacing an adapter card . . . . . . . . . 103

Replacing the primary hard disk drive . . . . . 106

Replacing the secondary hard disk drive . . . . 109

Replacing the optical drive . . . . . . . . . 112

Replacing the diskette drive . . . . . . . . 114

Replacing the front fan assembly . . . . . . . 115

Replacing the rear fan assembly . . . . . . . 117

Replacing the front audio and USB assembly . . . 119

Replacing the internal speaker. . . . . . . . 120

Completing the FRU replacement . . . . . . 122

Chapter 9. Replacing FRUs (Machine

Types: 3379, 5897, 6137, 6234, 6258,

6303, 7174, 7220, 7346, 7354, 7357,

7360, 7483, 7582, 7627, 7630, 7638,

8910, and 9964.) . . . . . . . . . . 125

Locating connectors on the front of the computer 126

Locating connectors on the rear of the computer 127

Opening the computer cover . . . . . . . . 128

Accessing the system board components and

drives . . . . . . . . . . . . . . . . 129

Locating components . . . . . . . . . . . 130

Locating parts on the system board . . . . . . 131

Replacing the battery . . . . . . . . . . . 131

Replacing a memory module . . . . . . . . 133

Replacing an adapter card . . . . . . . . . 135

Replacing the power supply . . . . . . . . 137

Replacing the heat sink and fan assembly . . . . 140

Replacing the microprocessor . . . . . . . . 142

Replacing the system board . . . . . . . . 146

Replacing the hard disk drive . . . . . . . . 148

Replacing the optical drive . . . . . . . . . 151

Replacing the card reader . . . . . . . . . 153

Replacing the internal speaker. . . . . . . . 154

Replacing the front audio and USB assembly . . . 157

Completing the FRU replacement . . . . . . 158

Chapter 10. FRU lists . . . . . . . . 161

Machine Type 3379 . . . . . . . . . . . 161

Machine Type 6137 . . . . . . . . . . . 175

Machine Type 6138 . . . . . . . . . . . 189

Machine Type 6209 . . . . . . . . . . . 203

Machine Type 6234 . . . . . . . . . . . 217

Machine Type 6239 . . . . . . . . . . . 231

Machine Type 6258 . . . . . . . . . . . 247

Machine Type 6302 . . . . . . . . . . . 263

Machine Type 7174 . . . . . . . . . . . 285

Machine Type 7188 . . . . . . . . . . . 299

Machine Type 7220 . . . . . . . . . . . 315

Machine Type 7244 . . . . . . . . . . . 329

Machine Type 7346 . . . . . . . . . . . 347

Machine Type 7347 . . . . . . . . . . . 361

Machine Type 7354 . . . . . . . . . . . 379

Machine Type 7355 . . . . . . . . . . . 393

Machine Type 7357 . . . . . . . . . . . 408

Machine Type 7358 . . . . . . . . . . . 422

Machine Type 7360 . . . . . . . . . . . 437

Machine Type 7373 . . . . . . . . . . . 454

Machine Type 7483 . . . . . . . . . . . 471

Machine Type 7484 . . . . . . . . . . . 486

Machine Type 7628 . . . . . . . . . . . 502

Machine Type 7635 . . . . . . . . . . . 524

Machine Type 7638 . . . . . . . . . . . 546

Machine Type 7639 . . . . . . . . . . . 560

Machine Type 8854 . . . . . . . . . . . 582

Machine Type 8910 . . . . . . . . . . . 596

Machine Type 9960 . . . . . . . . . . . 610

Machine Type 9964 . . . . . . . . . . . 625

Machine Type 9965 . . . . . . . . . . . 639

Chapter Additional service 11.

information . . . . . . . . . . . . 655

Security features . . . . . . . . . . . . 655

Hardware controlled passwords . . . . . . 655

Operating system password . . . . . . . 655

Vital Product Data. . . . . . . . . . . 655

Secure Managed Client . . . . . . . . . 655

BIOS levels . . . . . . . . . . . . . . 655

Updating (flashing) BIOS from a disc . . . . . 656

Recovering from a POST/BIOS update failure . . 656

Power management . . . . . . . . . . . 657

Automatic configuration and power interface

(ACPI) BIOS. . . . . . . . . . . . . 657

Automatic Power-On features . . . . . . . 657

Appendix. Notices . . . . . . . . . 659

Television output notice . . . . . . . . . . 660

Trademarks . . . . . . . . . . . . . . 660

iv Hardware Maintenance Manual

Chapter 1. About this manual

This manual contains service and reference information for ThinkCentre

® computer

machine types listed on the front cover. This manual is intended only for trained

Service Providers who are familiar with Lenovo

®

computer products.

Note: Be sure to read and understand the Chapter 2, “Safety information,” on page

3 before using the information in this manual.

The “Symptom-to-FRU Index” chapter and the “Additional service information”

chapter apply to all ThinkCentre computers.

This manual includes a complete FRU part number list for each machine type

listed on the front cover. If you have internet access, the FRU part numbers are

also available at:

http://www.lenovo.com/support

Important safety information

Be sure to read all caution and danger statements in this manual before performing

any of the instructions.

Veuillez lire toutes les consignes de type DANGER et ATTENTION du présent

document avant d’exécuter les instructions.

Lesen Sie unbedingt alle Hinweise vom ACHTUNG oder VORSICHT in Typ ″ ″ ″ ″

dieser Dokumentation, bevor Sie irgendwelche Vorgänge durchführen

Leggere le istruzioni introdotte da ATTENZIONE e PERICOLO presenti nel

manuale prima di eseguire una qualsiasi delle istruzioni

Certifique-se de ler todas as instruções de cuidado e perigo neste manual antes de

executar qualquer uma das instruções

Es importante que lea todas las declaraciones de precaución y de peligro de este

manual antes de seguir las instrucciones.

Important information about replacing RoHS compliant FRUs

RoHS, the Restriction of Hazardous Substances in Electrical and Electronic

Equipment Directive (2002/95/EC) is a European Union legal requirement

affecting the global electronics industry. RoHS requirements must be

implemented on Lenovo products placed on the market and sold in the

European Union after June, 2006. Products on the market before June, 2006 are

not required to have RoHS compliant parts. If the parts are not compliant

originally, replacement parts can also be noncompliant, but in all cases, if the

parts are compliant, the replacement parts must also be compliant.

Note: RoHS and non-RoHS FRU part numbers with the same fit and function are

identified with unique FRU part numbers.

Lenovo plans to transition to RoHS compliance well before the implementation

date and expects its suppliers to be ready to support Lenovo’s requirements and

schedule in the EU. Products sold in 2005, will contain some RoHS compliant

FRUs. The following statement pertains to these products and any product Lenovo

produces containing RoHS compliant parts.

RoHS compliant ThinkCentre parts have unique FRU part numbers. Before or after

June, 2006, failed RoHS compliant parts must always be replaced using RoHS

compliant FRUs, so only the FRUs identified as compliant in the system HMM or

direct substitutions for those FRUs can be used.

Products marketed before June 2006 Products marketed after June 2006

Current or original

part

Replacement FRU Current or original

part

Replacement FRU

Non-RoHS Can be Non-RoHS Must be RoHS Must be RoHS

Non-RoHS Can be RoHS

Non-RoHS Can sub to RoHS

RoHS Must be RoHS

Note: A direct substitution is a part with a different FRU part number that is

automatically shipped by the distribution center at the time of order.

2 Hardware Maintenance Manual

Chapter 2. Safety information

This chapter contains the safety information that you need to be familiar with

before servicing a computer.

General safety

Follow these rules to ensure general safety:

v Observe good housekeeping in the area of the machines during and after

maintenance.

v When lifting any heavy object:

1. Ensure you can stand safely without slipping.

2. Distribute the weight of the object equally between your feet.

3. Use a slow lifting force. Never move suddenly or twist when you attempt to

lift.

4. Lift by standing or by pushing up with your leg muscles; this action removes

the strain from the muscles in your back. Do not attempt to lift any objects that

weigh more than 16 kg (35 lb) or objects that you think are too heavy for you.

vDo not perform any action that causes hazards to the customer, or that makes

the equipment unsafe.

v Before you start the machine, ensure that other service representatives and the

customer’s personnel are not in a hazardous position.

v Place removed covers and other parts in a safe place, away from all personnel,

while you are servicing the machine.

v Keep your tool case away from walk areas so that other people will not trip over

it.

v Do not wear loose clothing that can be trapped in the moving parts of a

machine. Ensure that your sleeves are fastened or rolled up above your elbows.

If your hair is long, fasten it.

v Insert the ends of your necktie or scarf inside clothing or fasten it with a

nonconductive clip, approximately 8 centimeters (3 inches) from the end.

v Do not wear jewelry, chains, metal-frame eyeglasses, or metal fasteners for your

clothing.

Remember: Metal objects are good electrical conductors.

v Wear safety glasses when you are: hammering, drilling soldering, cutting wire,

attaching springs, using solvents, or working in any other conditions that might

be hazardous to your eyes.

v After service, reinstall all safety shields, guards, labels, and ground wires.

Replace any safety device that is worn or defective.

v Reinstall all covers correctly before returning the machine to the customer.

Electrical safety

CAUTION:

Electrical current from power, telephone, and communication cables can be

hazardous. avoid personal injury or equipment damage, disconnect the To

attached power cords, telecommunication systems, networks, and modems before

you open the server/workstation covers, unless instructed otherwise in the

installation and configuration procedures.

Observe the following rules when working on electrical equipment.

Important: Use only approved tools and test equipment. Some hand tools have

handles covered with a soft material that does not insulate you when working

with live electrical currents.

Many customers have, near their equipment, rubber floor mats that contain small

conductive fibers to decrease electrostatic discharges. Do not use this type of mat

to protect yourself from electrical shock.

v Find the room emergency power-off (EPO) switch, disconnecting switch, or

electrical outlet. If an electrical accident occurs, you can then operate the switch

or unplug the power cord quickly.

v Do not work alone under hazardous conditions or near equipment that has

hazardous voltages.

v Disconnect all power before:

– Performing a mechanical inspection

– Working near power supplies

– Removing or installing Field Replaceable Units

vBefore you start to work on the machine, unplug the power cord. If you cannot

unplug it, ask the customer to power-off the wall box that supplies power to the

machine and to lock the wall box in the off position.

v If you need to work on a machine that has exposed electrical circuits, observe

the following precautions:

– Ensure that another person, familiar with the power-off controls, is near you.

Remember: Another person must be there to switch off the power, if

necessary.

– Use only one hand when working with powered-on electrical equipment;

keep the other hand in your pocket or behind your back.

Remember: There must be a complete circuit to cause electrical shock. By

observing the above rule, you may prevent a current from passing through

your body.

– When using testers, set the controls correctly and use the approved probe

leads and accessories for that tester.

– Stand on suitable rubber mats (obtained locally, if necessary) to insulate you

from grounds such as metal floor strips and machine frames.

Observe the special safety precautions when you work with very high voltages;

these instructions are in the safety sections of maintenance information. Use

extreme care when measuring high voltages.

v Regularly inspect and maintain your electrical hand tools for safe operational

condition.

v Do not use worn or broken tools and testers.

v Never assume that power has been disconnected from a circuit. First, that it check

has been powered-off.

4 Hardware Maintenance Manual

v Always look carefully for possible hazards in your work area. Examples of these

hazards are moist floors, nongrounded power extension cables, power surges,

and missing safety grounds.

v Do not touch live electrical circuits with the reflective surface of a plastic dental

mirror. The surface is conductive; such touching can cause personal injury and

machine damage.

v Do not service the following parts with the power on when they are removed

from their normal operating places in a machine:

– Power supply units

– Pumps

– Blowers and fans

– Motor generators

and similar units. (This practice ensures correct grounding of the units.)

v If an electrical accident occurs:

– Use caution; do not become a victim yourself.

– Switch off power.

– Send another person to get medical aid.

Voltage-selection switch

Some computers are equipped with a voltage-selection switch located near the

power-cord connection point on the computer. If your computer has a

voltage-selection switch, ensure that you set the switch to match the voltage

available at your electrical outlet. Setting the voltage-selection switch incorrectly

can cause permanent damage to the computer.

If your computer does not have a voltage-selection switch, your computer is

designed to operate only at the voltage provided in the country or region where

the computer was originally purchased.

If you relocate your computer to another country, be aware of the following:

v If your computer does not have a voltage-selection switch, do not connect the

computer to an electrical outlet until you have verified that the voltage provided

is the same as it was in the country or region where the computer was originally

purchased.

v If your computer has a voltage-selection switch, do not connect the computer to

an electrical outlet until you have verified that the voltage-selection switch is set

to match the voltage provided in that country or region.

If you are not sure of the voltage provided at your electrical outlet, contact your

local electric company or refer to official sites or other literature for travelers Web

to the country or region where you are located.

Safety inspection guide

The intent of this inspection guide is to assist you in identifying potentially unsafe

conditions on these products. Each machine, as it was designed and built, had

required safety items installed to protect users and service personnel from injury.

This guide addresses only those items. However, good judgment should be used to

identify potential safety hazards due to attachment of features or options not

covered by this inspection guide.

Chapter 2. Safety information 5

If any unsafe conditions are present, you must determine how serious the apparent

hazard could be and whether you can continue without first correcting the

problem.

Consider these conditions and the safety hazards they present:

v Electrical hazards, especially primary power (primary voltage on the frame can

cause serious or fatal electrical shock).

v Explosive hazards, such as a damaged CRT face or bulging capacitor

v Mechanical hazards, such as loose or missing hardware

The guide consists of a series of steps presented in a checklist. Begin the checks

with the power off, and the power cord disconnected.

Checklist:

1. Check exterior covers for damage (loose, broken, or sharp edges).

2. Power-off the computer. Disconnect the power cord.

3. Check the power cord for:

a. A third-wire ground connector in good condition. Use a meter to measure

third-wire ground continuity for 0.1 ohm or less between the external

ground pin and frame ground.

b. The power cord should be the appropriate type as specified in the parts

listings.

c. Insulation must not be frayed or worn.

4. Remove the cover.

5. Check for any obvious alterations. Use good judgment as to the safety of any

alterations.

6. Check inside the unit for any obvious unsafe conditions, such as metal filings,

contamination, water or other liquids, or signs of fire or smoke damage.

7. Check for worn, frayed, or pinched cables.

8. Check that the power-supply cover fasteners (screws or rivets) have not been

removed or tampered with.

Handling electrostatic discharge-sensitive devices

Any computer part containing transistors or integrated circuits (ICs) should be

considered sensitive to electrostatic discharge (ESD). ESD damage can occur when

there is a difference in charge between objects. Protect against ESD damage by

equalizing the charge so that the machine, the part, the work mat, and the person

handling the part are all at the same charge.

Notes:

1. Use product-specific ESD procedures when they exceed the requirements noted

here.

2. Make sure that the ESD protective devices you use have been certified (ISO

9000) as fully effective.

When handling ESD-sensitive parts:

v Keep the parts in protective packages until they are inserted into the product.

v Avoid contact with other people while handling the part.

v Wear a grounded wrist strap against your skin to eliminate static on your body.

6 Hardware Maintenance Manual

v Prevent the part from touching your clothing. Most clothing is insulative and

retains a charge even when you are wearing a wrist strap.

v Use the black side of a grounded work mat to provide a static-free work surface.

The mat is especially useful when handling ESD-sensitive devices.

v Select a grounding system, such as those listed below, to provide protection that

meets the specific service requirement.

Note: The use of a grounding system is desirable but not required to protect

against ESD damage.

– Attach the ESD ground clip to any frame ground, ground braid, or green-wire

ground.

– Use an ESD common ground or reference point when working on a

double-insulated or battery-operated system. can use coax or You

connector-outside shells on these systems.

– Use the round ground-prong of the ac plug on ac-operated computers.

Grounding requirements

Electrical grounding of the computer is required for operator safety and correct

system function. Proper grounding of the electrical outlet can be verified by a

certified electrician.

Safety notices (multi-lingual translations)

The caution and danger safety notices in this section are provided in the following

languages:

v English

v Arabic

v Brazilian/Portuguese

v Chinese (simplified)

v Chinese (traditional)

v French

v German

v Hebrew

v Italian

v Korean

v Spanish

DANGER

Electrical current from power, telephone and communication cables is hazardous.

To avoid a shock hazard:

v Do not connect or disconnect any cables or perform installation, maintenance,

or reconfiguration of this product during an electrical storm.

v Connect all power cords to a properly wired and grounded electrical outlet.

Chapter 2. Safety information 7

v Connect to properly wired outlets any equipment that will be attached to this

product.

v When possible, use one hand only to connect or disconnect signal cables.

v Never turn on any equipment when there is evidence of fire, water, or

structural damage.

v Disconnect the attached power cords, telecommunications systems, networks,

and modems before you open the device covers, unless instructed otherwise

in the installation and configuration procedure s.

v Connect and disconnect cables as described in the following tables when

installing, moving, or opening covers on this product or attached devices.

To To Connect Disconnect

1. Turn everything OFF.

2. First, attach all cables to devices.

3. Attach signal cables to connectors.

4. Attach power cords to outlet.

5. Turn device ON.

1. Turn everything OFF.

2. First, remove power cords from outlet.

3. Remove signal cables from connectors.

4. Remove all cables from devices.

8 Hardware Maintenance Manual

CAUTION:

When replacing the lithium battery, use only Part Number 33F8354 or an

equivalent type battery recommended by the manufacturer. If your system has a

module containing a lithium battery, replace it only with the same module type

made by the same manufacturer. The battery contains lithium and can explode if

not properly used, handled, or disposed of.

Do not:

v Throw or immerse into water

v Heat to more than 100°C (212°F)

v Repair or disassemble

Dispose of the battery as required by local ordinances or regulations.

CAUTION:

When laser products (such as CD-ROMs, DVD-ROM drives, fiber optic devices,

or transmitters) are installed, note the following:

v Do not remove the covers. Removing the covers of the laser product could

result in exposure to hazardous laser radiation. There are no serviceable parts

inside the device.

v Use of controls or adjustments or performance of procedures other than those

specified herein might result in hazardous radiation exposure.

DANGER: Some laser products contain an embedded Class 3A or Class 3B laser

diode. Note the following:

Laser radiation when open. Do not stare into the beam, do not view directly

with optical instruments, and avoid direct exposure to the beam.

≥ ≥ ≥18 kg (37 lbs) 32 kg (70.5 lbs) 55 kg (121.2 lbs)

CAUTION:

Use safe practices when lifting.

Chapter 2. Safety information 9

CAUTION:

The power control button on the device and the power switch on the power

supply do not turn off the electrical current supplied to the device. The device

also might have more than one power cord. remove all electrical current from To

the device, ensure that all power cords are disconnected from the power source.

1

2

10 Hardware Maintenance Manual

Chapter 2. Safety information 11

12 Hardware Maintenance Manual

≥ ≥ ≥18 kg (37 lbs) 32 kg (70.5 lbs) 55 kg (121.2 lbs)

1

2

Chapter 2. Safety information 13

PERIGO

A corrente elétrica proveniente de cabos de alimentação, de telefone e de

comunicações é perigosa.

Para evitar risco de choque elétrico:

v Não conecte nem desconecte nenhum cabo ou execute instalação, manutenção

ou reconfiguração deste produto durante uma tempestade com raios.

v Conecte todos os cabos de alimentação a tomadas elétricas corretamente

instaladas e aterradas.

v Todo equipamento que for conectado a este produto deve ser conectado a

tomadas corretamente instaladas.

v Quando possível, utilize apenas uma das mãos para conectar ou desconectar

cabos de sinal.

v Nunca ligue nenhum equipamento quando houver evidência de fogo, água ou

danos estruturais.

v Antes de abrir tampas de dispositivos, desconecte cabos de alimentação,

sistemas de telecomunicação, redes e modems conectados, a menos que

especificado de maneira diferente nos procedimentos de instalação e

configuração.

v Conecte e desconecte os cabos conforme descrito na tabela apresentada a seguir

ao instalar, mover ou abrir tampas deste produto ou de dispositivos conectados.

Para Conectar: Para Desconectar:

1. DESLIGUE Tudo.

2. Primeiramente, conecte todos os cabos

aos dispositivos.

3. Conecte os cabos de sinal aos

conectores.

4. Conecte os cabos de alimentação às

tomadas.

5. LIGUE os dispositivos.

1. DESLIGUE Tudo.

2. Primeiramente, remova os cabos de

alimentação das tomadas.

3. Remova os cabos de sinal dos conectores.

4. Remova todos os cabos dos dispositivos.

14 Hardware Maintenance Manual

CUIDADO:

Ao substituir a bateria de lítio, utilize apenas uma bateria com Número de Peça

33F8354 ou um tipo de bateria equivalente recomendado pelo Se o seu sistema

possui um módulo com uma bateria de lítio, substitua-o apenas por um módulo

do mesmo tipo e do mesmo fabricante. A bateria contém lítio e pode explodir se

não for utilizada, manuseada ou descartada de maneira correta.

Não:

v Jogue ou coloque na água

v Aqueça a mais de 100°C (212°F)

v Conserte nem desmonte

Descarte a bateria conforme requerido pelas leis ou regulamentos locais.

PRECAUCIÓN:

Quando produtos a laser (como unidades de CD-ROMs, unidades de DVD-ROM,

dispositivos de fibra ótica ou transmissores) estiverem instalados, observe o

seguinte:

v Não remova as tampas. A remoção das tampas de um produto a laser pode

resultar em exposição prejudicial à radiação de laser. Não existem peças que

podem ser consertadas no interior do dispositivo.

v A utilização de controles ou ajustes ou a execução de procedimentos diferentes

dos especificados aqui pode resultar em exposição prejudicial à radiação.

PERIGO

Alguns produtos a laser contêm diodo de laser integrado da Classe 3A ou da

Classe 3B. Observe o seguinte:

Radiação a laser quando aberto. Não olhe diretamente para o feixe a olho nu ou

com instrumentos ópticos e evite exposição direta ao feixe.

≥ ≥ ≥18 kg (37 lbs) 32 kg (70.5 lbs) 55 kg (121.2 lbs)

CUIDADO:

Utilize procedimentos de segurança para levantar equipamentos.

Chapter 2. Safety information 15

CUIDADO:

O botão de controle de alimentação do dispositivo e o botão para ligar/desligar da

fonte de alimentação não desligam a corrente elétrica fornecida ao dispositivo. O

dispositivo também pode ter mais de um cabo de alimentação. Para remover toda

a corrente elétrica do dispositivo, assegure que todos os cabos de alimentação

estejam desconectados da fonte de alimentação.

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16 Hardware Maintenance Manual

Chapter 2. Safety information 17

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18 Hardware Maintenance Manual

Chapter 2. Safety information 19

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20 Hardware Maintenance Manual

DANGER

Le courant électrique provenant de l’alimentation, du téléphone et des câbles de

transmission peut présenter un danger.

Pour éviter tout risque de choc électrique :

v Ne manipulez aucun câble et n’effectuez aucune opération d’installation,

d’entretien ou de reconfiguration de ce produit au cours d’un orage.

v Branchez tous les cordons d’alimentation sur un socle de prise de courant

correctement câblé et mis à la terre.

v Branchez sur des socles de prise de courant correctement câblés tout équipement

connecté à ce produit.

v Lorsque cela est possible, n’utilisez qu’une seule main pour connecter ou

déconnecter les câbles d’interface.

v Ne mettez jamais un équipement sous tension en cas d’incendie ou d’inondation,

ou en présence de dommages matériels.

v Avant de retirer les carters de l’unité, mettez celle-ci hors tension et déconnectez

ses cordons d’alimentation, ainsi que les câbles qui la relient aux réseaux, aux

systèmes de télécommunication et aux modems (sauf instruction contraire

mentionnée dans les procédures d’installation et de configuration).

v Lorsque vous installez, que vous déplacez, ou que vous manipulez le présent

produit ou des périphériques qui lui sont raccordés, reportez-vous aux

instructions ci-dessous pour connecter et déconnecter les différents cordons.

Connexion Déconnexion

1. Mettez les unités HORS TENSION.

2. Commencez par brancher tous les

cordons sur les unités.

3. Branchez les câbles d’interface sur des

connecteurs.

4. Branchez les cordons d’alimentation sur

des prises.

5. Mettez les unités SOUS TENSION.

1. Mettez les unités HORS TENSION.

2. Débranchez les cordons d’alimentation

des prises.

3. Débranchez les câbles d’interface des

connecteurs.

4. Débranchez tous les câbles des unités.

Chapter 2. Safety information 21

ATTENTION:

Remplacer la pile au lithium usagée par une pile de référence identique

exclusivement, (référence 33F8354), ou suivre les instructions du fabricant qui en

définit les équivalences. Si votre système est doté d’un module contenant une

pile au lithium, vous devez le remplacer uniquement par un module identique,

produit par le même fabricant. La pile contient du lithium et peut exploser en

cas de mauvaise utilisation, de mauvaise manipulation ou de mise au rebut

inappropriée.

Ne pas :

v la jeter à l’eau,

v l’exposer à des températures supérieures à 100°C,

v chercher à la réparer ou à la démonter.

Ne pas mettre la pile à la poubelle. Pour la mise au rebut, se reporter à la

réglementation en vigueur.

ATTENTION:

Si des produits à laser (tels que des unités de CD-ROM, de DVD-ROM, des

unités à fibres optiques, ou des émetteurs) sont installés, prenez connaissance

des informations suivantes :

v Ne retirez pas le carter. En ouvrant l’unité de CD-ROM ou de DVD-ROM,

vous vous exposez au rayonnement dangereux du laser. Aucune pièce de

l’unité n’est réparable.

v Pour éviter tout risque d’exposition au rayon laser, respectez les consignes de

réglage et d’utilisation des commandes, ainsi que les procédures décrites dans

le présent manuel.

DANGER

Certains produits à laser contiennent une diode à laser intégrée de classe 3A ou

3B. Prenez connaissance des informations suivantes:

Rayonnement laser lorsque le carter est ouvert. Evitez toute expositiondirecte au

rayon laser. Evitez de regarder fixement le faisceau ou del’observer à l’aide

d’instruments optiques.

22 Hardware Maintenance Manual

≥ ≥ ≥18 kg (37 lbs) 32 kg (70.5 lbs) 55 kg (121.2 lbs)

ATTENTION:

Soulevez la machine avec précaution.

ATTENTION:

L’interrupteur de contrôle d’alimentation de l’unité et l’interrupteur dubloc

d’alimentation ne coupent pas le courant électrique alimentantl’unité. En outre,

le système peut être équipé de plusieurs cordonsd’alimentation. Pour mettre

l’unité hors tension, vous devez déconnectertous les cordons de la source

d’alimentation.

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Chapter 2. Safety information 23

VORSICHT

An Netz-, Telefon- und Datenleitungen können gefährliche Spannungen anliegen.

Aus Sicherheitsgründen:

v Bei Gewitter an diesem Gerät keine Kabel anschließen oder lösen. Ferner

keine Installations-, Wartungs- oder Rekonfigurationsarbeiten durchführen.

v Gerät nur an eine Schutzkontaktsteckdose mit ordnungsgemäß geerdetem

Schutzkontakt anschließen.

v Alle angeschlossenen Geräte ebenfalls an Schutzkontaktsteckdosen mit

ordnungsgemäß geerdetem Schutzkontakt anschließen.

v Die Signalkabel nach Möglichkeit einhändig anschließen oder lösen, um

einen Stromschlag durch Berühren von Oberflächen mit unterschiedlichem

elektrischem Potenzial zu vermeiden.

v Geräte niemals einschalten, wenn Hinweise auf Feuer, Wasser oder

Gebäudeschäden vorliegen.

v Die Verbindung zu den angeschlossenen Netzkabeln,

Telekommunikationssystemen, Netzwerken und Modems ist vor dem Öffnen

des Gehäuses zu unterbrechen, sofern in den Installations- und

Konfigurationsprozeduren keine anders lautenden Anweisungen enthalten

sind.

v Zum Installieren, Transportieren und Öffnen der Abdeckungen des

Computers oder der angeschlossenen Einheiten die Kabel gemäß der

folgenden Tabelle anschließen und abziehen.

Zum Anschließen der Kabel gehen Sie

wie folgt vor

Zum Abziehen der Kabel gehen Sie wie

folgt vor

1. Schalten Sie alle Einheiten AUS.

2. Schließen Sie erst alle Kabel an die

Einheiten an.

3. Schließen Sie die Signalkabel an die

Buchsen an.

4. Schließen Sie die Netzkabel an die

Steckdose an.

5. Schalten Sie die Einheit EIN.

1. Schalten Sie alle Einheiten AUS.

2. Ziehen Sie zuerst alle Netzkabel aus den

Netzsteckdosen.

3. Ziehen Sie die Signalkabel aus den

Buchsen.

4. Ziehen Sie alle Kabel von den Einheiten

ab.

24 Hardware Maintenance Manual

CAUTION:

Eine verbrauchte Lithiumbatterie nur durch eine Batterie mit der Teilenummer

33F8354 oder eine gleichwertige, vom Hersteller empfohlene Batterie ersetzen.

Enthält das System ein Modul mit einer Lithiumbatterie, dieses nur durch ein

Modul desselben Typs und von demselben Hersteller ersetzen. Die Batterie enthält

Lithium und kann bei unsachgemäßer Verwendung, Handhabung oder Entsorgung

explodieren.

Die Batterie nicht:

v mit Wasser in Berührung bringen.

v über 100 C erhitzen.

v reparieren oder zerlegen.

Die örtlichen Bestimmungen für die Entsorgung von Sondermüll beachten.

ACHTUNG:

Bei der Installation von Lasergeräten (wie CD-ROM-Laufwerken, DVD-

aufwerken, Einheiten mit Lichtwellenleitertechnik oder Sendern) Folgendes

beachten:

v Die Abdeckungen nicht entfernen. Durch Entfernen der Abdeckungen des

Lasergeräts können gefährliche Laserstrahlungen freigesetzt werden. Das

Gerät enthält keine zu wartenden Teile.

v Werden Steuerelemente, Einstellungen oder Durchführungen von Prozeduren

anders als hier angegeben verwendet, kann gefährliche Laserstrahlung

auftreten.

VORSICHT

Einige Lasergeräte enthalten eine Laserdiode der Klasse 3A oder 3B. Beachten

Sie Folgendes:

Laserstrahlung bei geöffneter Verkleidung. Nicht in den Strahl blicken. Keine

Lupen oder Spiegel verwenden. Strahlungsbereich meiden.

Chapter 2. Safety information 25

≥ ≥ ≥18 kg (37 lbs) 32 kg (70.5 lbs) 55 kg (121.2 lbs)

ACHTUNG:

Arbeitsschutzrichtlinien beim Anheben der Maschine beachten.

ACHTUNG:

Mit dem Netzschalter an der Einheit und am Netzteil wird die Stromversorgung

für die Einheit nicht unterbrochen. Die Einheit kann auch mit mehreren

Netzkabeln ausgestattet sein. Um die Stromversorgung für die Einheit

vollständig zu unterbrechen, müssen alle zum Gerät führenden Netzkabel vom

Netz getrennt werden.

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26 Hardware Maintenance Manual

Chapter 2. Safety information 27

28 Hardware Maintenance Manual

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Chapter 2. Safety information 29

PERICOLO

La corrente elettrica proveniente dai cavi di alimentazione, del telefono e di

comunicazione può essere pericolosa.

Per evitare il rischio di scosse elettriche:

v Non collegare o scollegare qualsiasi cavo oppure effettuare l’installazione, la

manutenzione o la riconfigurazione del prodotto durante un temporale.

v Collegare tutti i fili elettrici a una presa di alimentazione correttamente

cablata e dotata di messa a terra.

v Collegare alle prese elettriche appropriate tutte le apparecchiature che

verranno utilizzate per questo prodotto.

v Se possibile, utilizzare solo una mano per collegare o scollegare i cavi di

segnale.

v Non accendere assolutamente apparecchiature in presenza di incendi, perdite

d’acqua o danno strutturale.

v Scollegare i cavi di alimentazione, i sistemi di telecomunicazione, le reti e il

modem prima di aprire i coperchi del dispositivo, salvo istruzioni contrarie

relative alle procedure di installazione e configurazione.

v Collegare e scollegare i cavi come descritto nella seguente tabella quando

vengono effettuate operazioni di installazione, spostamento o apertura dei

coperchi di questo prodotto o delle unità collegate.

Per collegarsi Per scollegarsi

1. SPEGNERE le apparecchiature.

2. Innanzitutto, collegare tutti i cavi alle

unità.

3. Collegare i cavi di segnale ai connettori.

4. Collegare i cavi di alimentazione alla

presa.

5. Accendere l’unità.

1. SPEGNERE le apparecchiature.

2. Innanzitutto, rimuovere i cavi di

alimentazione dalla presa.

3. Rimuovere i cavi di segnale dai

connettori.

4. Rimuovere tutti i cavi dalle unità.

30 Hardware Maintenance Manual

ATTENZIONE:

Quando si sostituisce la batteria al litio, utilizzare solo il Numero parte 33F8354

o un tipo di batteria equivalente consigliato dal produttore. Se sul sistema è

presente un modulo che contiene una batteria al litio, sostituirlo solo con un

tipo di modulo dello stesso tipo della stessa casa di produzione. La batteria

contiene litio e può esplodere se usata, maneggiata o smaltita in modo non

corretto.

Non:

v Gettare o immergere la batteria nell’acqua

v Riscaldarla ad una temperatura superiore ai 100 gradi C (212 gradi F)

v Smontarla, ricaricarla o tentare di ripararla

Le batterie usate vanno smaltite in accordo alla normativa in vigore (DPR 915/82

e successive disposizioni e disposizioni locali).

ATTENZIONE:

Quando vengono installati prodotti laser (quali CD-ROM, unità DVD-ROM,

unità a fibre ottiche o trasmittenti), tener presente quanto segue:

v Non rimuovere gli sportelli. L’apertura di un’unità laser può determinare

l’esposizione a radiazioni laser pericolose. All’interno dell’unità non vi sono

parti su cui effettuare l’assistenza tecnica.

v L’utilizzo di controlli, regolazioni o l’esecuzione di procedure non descritti nel

presente manuale possono provocare l’esposizione a radiazioni pericolose.

PERICOLO

Alcune unità laser contengono un diodo laser di Classe 3A o Classe 3B. Tener

presente quanto segue:

Aprendo l’unità vengono emesse radiazioni laser. Non fissare il fascio, non

guardarlo direttamente con strumenti ottici ed evitare l’esposizione al fascio.

Chapter 2. Safety information 31

≥ ≥ ≥18 kg (37 lbs) 32 kg (70.5 lbs) 55 kg (121.2 lbs)

ATTENZIONE:

Prestare attenzione nel sollevare l’apparecchiatura.

ATTENZIONE:

Il pulsante di controllo dell’alimentazione presente sull’unità e l’interruttore

dell’alimentatore non disattivano l’alimentazione corrente fornita all’unità. E’

possibile che l’unità disponga di più cavi di alimentazione. Per disattivare

l’alimentazione dall’unità, accertarsi che tutti i cavi di alimentazione siano

scollegati dalla fonte di alimentazione.

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32 Hardware Maintenance Manual

Chapter 2. Safety information 33

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34 Hardware Maintenance Manual

PELIGRO

La corriente eléctrica procedente de cables de alimentación, teléfonos y cables de

comunicación puede ser peligrosa.

Para evitar el riesgo de descarga eléctrica:

v No conecte ni desconecte los cables ni realice ninguna tarea de instalación,

mantenimiento o reconfiguración de este producto durante una tormenta

eléctrica.

v Conecte todos los cables de alimentación a tomas de corriente debidamente

cableadas y conectadas a tierra.

v Cualquier equipo que se conecte a este producto también debe conectarse a

tomas de corriente debidamente cableadas.

v Siempre que sea posible, utilice una sola mano para conectar o desconectar los

cables de señal.

v No encienda nunca un equipo cuando hay señales de fuego, agua o daños

estructurales.

v Desconecte los cables de alimentación, los sistemas de telecomunicaciones, las

redes y los módems conectados antes de abrir las cubiertas de los dispositivos,

a menos que se indique lo contrario en los procedimientos de instalación y

configuración.

v Conecte y desconecte los cables, como se describe en la tabla siguiente,

cuando instale, mueva o abra las cubiertas de este producto o de los

dispositivos conectados.

Para conectar Para desconectar

1. APÁGUELO todo.

2. En primer lugar, conecte todos los

cables a los dispositivos.

3. Conecte los cables de señal a los

conectores.

4. Enchufe los cables de alimentación a las

tomas de corriente.

5. Encienda el dispositivo.

1. APÁGUELO todo.

2. En primer lugar, desenchufe los cables de

alimentación de las tomas de corriente.

3. Desconecte los cables de señal de los

conectores.

4. Desconecte todos los cables de los

dispositivos.

Chapter 2. Safety information 35

PRECAUCIÓN:

Cuando sustituya una batería de litio, utilice solamente una batería número de

pieza 33F8354 u otra de tipo equivalente recomendada por el fabricante. Si su

sistema dispone de un módulo que contiene una batería de litio, reemplácelo

sólo con el mismo tipo de módulo, del mismo fabricante. La batería contiene

litio y puede explotar si no se utiliza, manipula o desecha correctamente.

No debe:

v Arrojarla al agua o sumergirla en ella

v Exponerla a temperaturas superiores a 100°C (212°F)

v Repararla o desmontarla

Deshágase de la batería según especifiquen las leyes o normas locales.

PRECAUCIÓN:

Cuando haya productos láser (como unidades de CD-ROM, unidades de DVD,

dispositivos de fibra óptica o transmisores) instalados, tenga en cuenta lo

expuesto a radiación láser peligrosa. Dentro del dispositivo no existe ninguna

pieza que requiera servicio técnico.

v Si usa controles o ajustes o realiza procedimientos que no sean los

especificados aquí, podría exponerse a radiaciones peligrosas.

PELIGRO

Algunos productos láser tienen incorporado un diodo láser de clase 3A o clase

3B. Tenga en cuenta lo siguiente:

Cuando se abre, queda expuesto a radiación láser. No mire directamente al rayo

láser, ni siquiera con instrumentos ópticos, y evite exponerse directamente al

rayo láser.

36 Hardware Maintenance Manual

≥ ≥ ≥18 kg (37 lbs) 32 kg (70.5 lbs) 55 kg (121.2 lbs)

PRECAUCIÓN:

Adopte procedimientos seguros al levantar el equipo.

PRECAUCIÓN:

El botón de control de alimentación del dispositivo y el interruptor de

alimentación de la fuente de alimentación no desconectan la corriente eléctrica

suministrada al dispositivo. Además, el dispositivo podría tener más de un cable

de alimentación. Para suprimir toda la corriente eléctrica del dispositivo,

asegúrese de que todos los cables de alimentación estén desconectados de la

toma de corriente.

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Chapter 2. Safety information 37

38 Hardware Maintenance Manual

Chapter 3. General information

This chapter provides general information that applies to all machine types

supported by this manual.

ThinkVantage Productivity Center

Note: This section applies only to computer models that have an internal hard

disk drive and preinstalled software from Lenovo.

Use the ThinkVantage

®

Productivity Center program which is preinstalled on most

ThinkCentre products for general information about the use, operation, and

maintenance of the computer. The ThinkVantage Productivity Center program also

contains information to help you solve problems and get repair service or other

technical assistance.

Additional information resources

If you have Internet access, the most up-to-date information for your computer is

available at:

http://www.lenovo.com/support

You can find the following information:

v CRU removal and installation instructions

v Downloads and drivers

v Parts information

v Publications

v Troubleshooting information

v Links to other useful sources of information

Specifications

This section lists the physical specifications for your computer.

For machine types: 3063, 3231, 3285, 6138, 6209, 6239, 6302,

7188, 7244, 7347, 7355, 7358, 7373, 7484, 7571, 7628, 7635,

7639, 8494, 8854, 9728, 9960, and 9965.

Dimensions

Width: 175mm (6.89 inches)

Height: 402 mm (15.83 inches)

Depth: 440 mm (17.32 inches)

Weight

Maximum configuration as shipped: kg (24.25 lbs) 11

For machine types: 3379, 5897, 6137, 6234, 6258, 6303, 7174,

7220, 7346, 7354, 7357, 7360, 7483, 7582, 7627, 7630, 7638,

8910, and 9964.

Dimensions

Width: 317 mm (12.48 inches)

Height: 99 mm (3.9 inches)

Depth: 355 mm (13.98 inches)

Weight

Maximum configuration as shipped: 7.5 kg (16.53 lbs)

40 Hardware Maintenance Manual

For all machine types

Environment

Air temperature:

Operating: 10° to 35°C (50° to 95°F)

Non-operating: -40° to 60°C (-40° to 140°F)

Humidity:

Operating: 10% to 80% (10% per hour, non condensing)

Non-operating: 10% to 90% (10% per hour)

Maximum altitude:

Operating: -50 to 10,000 ft (-15.2 to 3048 m)

Non-operating: -50 to 35,000 ft (-15.2 to 10,668 m)

Electrical input

Input voltage:

Low range:

Minimum: 100 V AC

Maximum: 127 V AC

Input frequency range: 50/60 Hz

Voltage switch setting: V AC 115

High range:

Minimum: 200 V AC

Maximum: 240 V AC

Input frequency range: 50/60 Hz

Voltage switch setting: 230 V AC

Chapter 3. General information 41

42 Hardware Maintenance Manual

Chapter 4. General checkout

Attention

The drives in the computer you are servicing might have been rearranged or

the drive startup sequence changed. Be extremely careful during write

operations such as copying, saving, or formatting. Data or programs can be

overwritten if you select an incorrect drive.

General error messages appear if a problem or conflict is found by an application

program, the operating system, or both. For the explanation of these messages,

refer to the information supplied with that software package.

Before replacing any FRUs, ensure that the latest level of BIOS is installed on the

system. A down-level BIOS might cause false errors and unnecessary replacement

of the system board. For more information on how to determine and obtain the

latest level BIOS, see “BIOS levels” on page 655.

Note: For computer models that do not have an internal hard disk drive and use a

remote hard disk drive accessed through the Secure Managed Client - Storage

Array (SMC - Storage Array):

v You might receive the error message “No operating system found. Press F1 to

repeat boot sequence.” In this case, press Ctrl+Alt+Delete instead of F1 to

establish a connection to the storage area network where your operating system

is stored. Verify that the user name is not logged on in another location.

v If the SMC login prompt disappears before you log in and then a black screen

displays, contact your administrator.

Use the following procedure to help determine the cause of the problem:

1. Power-off the computer and all external devices.

2. Check all cables and power cords.

3. Set all display controls to the middle position.

4. Power-on all external devices.

5. Power-on the computer.

v Look for displayed error codes

v Listen for beep codes

v Look for readable instructions or a main menu on the display.

If you did not receive the correct response, proceed to step 6.

If you receive the correct response, proceed to step 7. do

6. Look at the following conditions and follow the instructions:

v If you hear beep codes during POST, go to “Beep symptoms” on page 76.

v If the computer displays a POST error, go to “POST error codes” on page 77.

v If the computer hangs and no error is displayed, turn off the computer and

the power. Then, turn the power and the computer back on, continue at step

7.

7. Run the Diagnostic programs. See Chapter 5, “Diagnostics,” on page 45.

v If you receive an error, replace the part that the diagnostic program calls out

or go to “Diagnostic error codes” on page 54.

v If the test stops and you cannot continue, replace the last device tested.

Problem determination tips

Due to the variety of hardware and software combinations that can be

encountered, use the following information to assist you in problem determination.

If possible, have this information available when requesting assistance from Service

Support and Engineering functions.

v Machine type and model

v Processor or hard disk upgrades

v Failure symptom

– Do diagnostics indicate a failure?

– What, when, where, single, or multiple systems?

– Is the failure repeatable?

– Has this configuration ever worked?

– If it has been working, what changes were made prior to it failing?

– Is this the original reported failure?

vDiagnostics version

– Type and version level

v Hardware configuration

– Print (print screen) configuration currently in use

– BIOS level

vOperating system software

– Type and version level

Note: To eliminate confusion, identical systems are considered identical only if

they:

1. Are the exact machine type and models

2. Have the same BIOS level

3. Have the same adapters/attachments in the same locations

4. Have the same address jumpers/terminators/cabling

5. Have the same software versions and levels

6. Have the same Diagnostic Diskettes (version)

7. Have the same configuration options set in the system

8. Have the same setup for the operating system control files

Comparing the configuration and software set-up between “working and

non-working” systems will often lead to problem resolution.

44 Hardware Maintenance Manual

Chapter 5. Diagnostics

Note: The diagnostic programs are only available on computers that have an

internal hard disk drive and preinstalled software from Lenovo.

Diagnostic programs are used to test hardware components of your computer and

report operating-system-controlled settings that can cause hardware failures. There

are two diagnostic programs preinstalled on your computer:

v Lenovo System Toolbox (used to diagnose problems while running the Windows

operating system)

v PC-Doctor for Windows PE (used when your Windows operating system does

not start)

Notes:

1. You can also download the latest version of the Lenovo System Toolbox and

PC-Doctor for DOS diagnostic programs from:

http://www.lenovo.com/support

See “Lenovo System Toolbox” and “PC-Doctor for DOS” on page 46 for

detailed information.

2. If you are unable to isolate and repair the problem yourself after you the run

Lenovo System Toolbox and the PC-Doctor for Windows PE, save and print the

log files created by both diagnostic programs. will need the log files when You

you speak to a Lenovo technical support representative.

Lenovo System Toolbox

The Lenovo System Toolbox is a diagnostic program that works through the

Windows operating system and enables you to view symptoms and solutions for

computer problems, access the Lenovo troubleshooting center, update system

drivers, and review system information.

To run the Lenovo System Toolbox, click Start All Programs Lenovo Services → → →

Lenovo System Toolbox . Follow the instructions on the screen. The Lenovo System

Toolbox also has problem determination aids that determine software and usage

problems. For additional information about running the diagnostic program, refer

to the Lenovo System Toolbox help system.

If you still suspect a problem after the Lenovo System Toolbox runs successfully,

run the PC-Doctor for Windows PE to help you diagnose the computer problem.

PC-Doctor for Windows PE

The PC-Doctor for Windows PE diagnostic program is part of the Rescue and

Recovery®

workspace on each Lenovo computer. Use the PC-Doctor for Windows

PE if you are unable to start the Windows operating system or if the Lenovo

System Toolbox has not been successful in isolating a possible problem.

Running diagnostics from the Rescue and Recovery

workspace

You can the PC-Doctor for Windows PE diagnostic program from the Rescue run

and Recovery workspace. diagnostics from the Rescue and Recovery To run

workspace, use the following procedure:

1. Shut down the operating system and turn off the computer.

2. Repeatedly press and release the F11 key when you turn on the computer.

3. When you hear beeps or see a logo screen, stop pressing the F11 key. The

Rescue and Recovery workspace opens.

4. From the Rescue and Recovery workspace, select Launch Advanced Rescue

and Recovery Diagnose hardware → .

5. The diagnostic program opens automatically. Select the diagnostic test you

want to run. Press the F1 key for additional help.

6. Follow the instructions on the screen.

Note: The rescue media includes the PC-Doctor for Windows PE. For more

information about the rescue media, see “Recovering software” in your ThinkCentre

User Guide .

PC-Doctor for DOS

Depending upon your machine type and model, you have either the PC-Doctor for

DOS or the PC-Doctor for Windows PE on your Lenovo computer. The PC-Doctor

for DOS diagnostic program runs independently of the Windows operating system.

Use the PC-Doctor for DOS, if you are unable to start the Windows operating

system or if the PC-Doctor for Windows has not been successful in isolating a

possible problem. can the PC-Doctor for DOS from a diagnostic CD/DVD You run

image that you create.

Creating a diagnostic CD/DVD image

To create a diagnostic CD/DVD image, download a self-starting bootable

CD/DVD image (known as an .iso image) of the diagnostic program from

http://www.lenovo.com/support. After you download the image, you can create

the CD/DVD using any CD/DVD burning software.

Running diagnostics from the disc

To run diagnostics from the diagnostic CD/DVD image that you created, do the

following:

1. Make sure the optical drive you want to use is set as the first boot device in the

startup device sequence. See “Selecting a startup device” on page 51.

2. Make sure the computer is turned on and then insert the disc into the optical

drive.

3. Turn the computer off and back on again. When the diagnostics program

opens, follow the instructions on the screen.

46 Hardware Maintenance Manual

Note: When the program finishes, be sure to remove the disc from the optical

drive.

4. Select the diagnostic test you want to run. Press the F1 key for additional help.

Navigating through the diagnostics programs

Use the cursor movement keys to navigate within the menus.

v The key is used to select a menu item. Enter

v The key is used to back up to the previous menu. Esc

v For online help select . F1

Running tests

There are four ways to the diagnostic tests. run

v Using the cursor movement keys, highlight Run Normal Test Run Quick Test or

from the Diagnostics menu and then press . Enter

This automatically runs a pre-defined group of tests from each test category.

Run Normal Test runs a more extensive set of tests than does Run Quick Test

and takes longer to complete.

v Press to automatically all selected tests in all categories. F5 run

v From within a test category, press to automatically only the Ctrl-Enter run

selected tests in that category.

v Using the cursor movement keys, highlight a single test within a test category,

and then press . This runs only that test. Enter

Press Esc at any time to stop the testing process.

Test results (N/A, PASSED, FAILED, ABORTED) are displayed in the field beside

the test description and in the test log. See “Viewing the test log” on page 48.

To select one or more tests, use the following procedure.

1. Open the corresponding test category.

2. Using the cursor movement keys, highlight the desired test.

3. Press the space bar.

A selected test is marked by . Pressing the space bar again de-selects a test >>

and removes the >>.

4. Repeat steps 2 and 3 above to select all desired tests.

Test results

Diagnostics test results produce the following error code format:

Function

Code

Failure Type DeviceID Date ChkDigits Text

v Function Code:

Represents the feature or function within the PC.

v Failure Type:

Represents the type of error encountered.

v DeviceID:

Contains the component’s unit-ID which corresponds to either a fixed disk

drive, removable media drive, processor, specific RIMM, or a device on the PCI

bus.

Chapter 5. Diagnostics 47

v Date:

Contains the date when the diagnostic test was run. The date is retrieved from

CMOS and displayed using the YYYYMMDD format.

v ChkDigits:

Contains a 2-digit check-digit value to ensure the following:

– Diagnostics were on the specified date. run

– Diagnostics were on the specified computer. run

– The diagnostic error code is recorded correctly.

v Text:

Description of the error.

Note: See “Diagnostic error codes” on page 54 for error code listings.

Quick and Full erase - hard drive

The diagnostics program offers two hard drive format utilities:

v Quick Erase Hard Drive

v Full Erase Hard Drive

The Quick Erase Hard Drive provides a DOS utility that performs the following:

v Destroys the Master Boot Record (MBR) on the hard drive.

v Destroys all copies of the Table on all partitions (both the master and FAT

backup).

v Destroys the partition table.

v Provides messages that warn the user that this is a non-recoverable process.

The Full Erase Hard Drive provides a DOS utility that performs the following:

v Performs all the steps in Quick Erase.

v Provides a DOS utility that writes random data to all sectors of the hard drive.

v Provides an estimate of time to completion along with a visual representation of

completion status.

v Provides messages that warn the user about non-recoverable process.

Important: Make sure that all data is backed up before using the Quick or Full Erase

functions.

To select the Quick Erase or Full Erase Hard Drive utility, use the following

procedure:

1. Select the UTILITY option on the toolbar and press Enter.

2. Select either the QUICK ERASE or FULL ERASE HARD DISK option and

follow the instructions.

Viewing the test log

Errors reported by the diagnostic test will be displayed by the program as a failed

test.

To view details of a failure or to view a list of test results, use the following

procedure from any test category screen:

1. Press F3 to activate the log file.

2. Press F3 again to save the file to diskette or press F2 to print the file.

48 Hardware Maintenance Manual

Chapter 6. Using the Setup Utility

The Setup Utility program is used to view and change the configuration settings of

your computer, regardless of which operating system you are using. However, the

operating-system settings might override any similar settings in the Setup Utility

program.

Starting the Setup Utility program

To start the Setup Utility program, do the following:

1. If your computer is already on when you start this procedure, shut down the

operating system and turn off the computer.

2. Repeatedly press and release the F1 key when turning on the computer. When

you hear multiple beeps, release the F1 key. The Setup Utility program opens.

Note: If a Power-On Password or an Administrator Password has been set, the

Setup Utility program menu is not displayed until you type the correct

password. For more information, see “Using passwords.”

The Setup Utility program might start automatically when POST detects that

hardware has been removed or new hardware has been installed in your computer.

Viewing and changing settings

The Setup Utility program menu lists items that identify system configuration

topics. view or change settings, see “Starting the Setup Utility program.” To

When working with the Setup Utility program menu, you must use the keyboard.

The keys used to perform various tasks are displayed at the bottom of each screen.

Using passwords

By using the Setup Utility program, you can set passwords to prevent

unauthorized persons from gaining access to your computer and data. See

“Starting the Setup Utility program.” The following types of passwords are

available:

v Power-On Password

v Administrator Password

v Hard Disk User Password

You do not have to set any passwords to use your computer. However, if you

decide to set any passwords, read the following sections.

Password considerations

A password can be any combination of up to 64 (1 to 64) alphabetic and numeric

characters. For security reasons, it is recommended to use a strong password that

cannot be easily compromised. A strong password should adhere to the following

rules:

v Have at least eight characters in length and contain at least one alphabetic

character and one numeric character

v Setup Utility program and hard disk drive passwords are not case sensitive

v Not be your name or your user name

v Not be a common word or a common name

v Be significantly different from your previous password

Power-On Password

When a Power-On Password is set, the computer cannot be used until a valid

password is typed from the keyboard.

Administrator Password

When an Administrator Password is set, it deters unauthorized persons from

changing configuration settings. If you are responsible for maintaining the settings

of several computers, you might want to set an Administrator Password.

After you set an Administrator Password, a password prompt is displayed each

time you try to access the Setup Utility program.

If both the Power-On Password and the Administrator Password are set, you can

type either password. However, to change any configuration settings, you must use

your Administrator Password.

Hard Disk User Password

When a Hard Disk User Password is set, it prevents unauthorized users from

accessing the data on the hard disk drive.

For computer models that do not have an internal hard disk drive and use a

remote hard disk drive accessed through the SMC - Storage Array, contact your

network or storage administrator.

Setting, changing, and deleting a password

To set, change, or delete a password, do the following:

Note: A password can be any combination of up to 64 (1 to 64) alphabetic and

numeric characters. For more information, see “Password considerations.”

1. Start the Setup Utility program. See Chapter 6, “Using the Setup Utility,” on

page 49.

2. From the Setup Utility program, select Security → Set Passwords.

3. Read the information displayed on the right side of the screen.

50 Hardware Maintenance Manual

Enabling or disabling a device

This section provides information on how to enable or disable user access to the

following devices:

Serial Disabled ATA When this feature is set to , all devices connected to the

SATA connectors (such as hard disk drives or the optical drive)

are disabled and will not be displayed in the system

configuration.

External Port Disabled SATA When this feature is set to , the device connected to the

External connector cannot be accessed. SATA

Legacy Diskette A

(some models)

When this feature is set to , the diskette drive cannot be Disabled

accessed.

To enable or disable a device, do the following:

1. Start the Setup Utility program. See “Starting the Setup Utility program” on

page 49.

2. From the Setup Utility program, select Devices or select Devices → ATA Drive

Setup.

3. Select the desired devices and settings and press Enter.

4. Return to the Setup Utility program menu and select Exit and then Save

Settings Save and exit the Setup Utility or .

Note: Exit the Setup Utility If you do not want to save the settings, select

without saving .

Selecting a startup device

If your computer does not start up from a device such as the disc, diskette, or hard

disk drive as expected, use one of the following procedures to select a startup

device.

Selecting a temporary startup device

Use this procedure to startup from any start device.

Note: Not all discs, hard disk drives, and diskettes are bootable.

1. Turn off your computer.

2. Repeatedly press and release the F12 key when turning on the computer. When

the menu opens, release the F12 key. Startup Device

3. Select the desired startup device from the Startup Device Menu and press

Enter to begin.

Note: Selecting a startup device from the Startup Device menu does not

permanently change the startup sequence.

Chapter 6. Using the Setup Utility 51

Selecting or changing the startup device sequence

To view or permanently change the configured startup device sequence, do the

following:

1. Start the Setup Utility program. See “Starting the Setup Utility program” on

page 49.

2. Select Startup → Startup Sequence. See the information displayed on the right

side of the screen.

3. Select the devices for the Primary Startup Sequence, the Automatic Startup

Sequence, and the Error Startup Sequence.

4. Select Exit from the Setup Utility menu and then Save Settings or Save and

exit the Setup Utility .

If you have changed these settings and want to return to the default settings, select

Load Default Settings Exit on the menu.

Exiting from the Setup Utility program

After you finish viewing or changing settings, press Esc to return to the Setup

Utility program menu (you might have to press Esc several times). If you want to

save the new settings, select or . Save Settings Save and exit the Setup Utility

Otherwise, your changes will not be saved.

52 Hardware Maintenance Manual

Chapter 7. Symptom-to-FRU index

The Symptom-to-FRU index lists error symptoms and possible causes. The most

likely cause is listed first. Always begin with the Chapter 4, “General checkout,” on

page 43. can use this index to help you decide which FRUs are needed when You

servicing a computer. If you are unable to correct the problem using this index, go

to “Undetermined problems” on page 80.

Notes:

1. If you have both an error message and an incorrect audio response, diagnose the error

message first.

2. If you cannot run the diagnostic tests or you get a diagnostic error code when running

a test, but did receive a POST error message, diagnose the POST error message first.

3. If you did not receive any error message, look for a description of your error symptoms

in the first part of this index.

4. For computer models that do not have an internal hard disk drive and use a remote

hard disk drive accessed through the SMC - Storage Array:

v You might receive the error message “No operating system found. Press F1 to repeat

boot sequence.” In this case, press Ctrl+Alt+Delete instead of F1 to establish a

connection to the storage area network where your operating system is stored. Verify

that the user name is not logged on in another location.

v If the SMC login prompt disappears before you log in and then a black screen

displays, contact the administrator.

Hard disk drive boot error

A hard disk drive boot error (error codes 1962 and I999030X) can have the

following causes.

Note: For computer models that do not have an internal hard disk drive and use a

remote hard disk drive accessed through the SMC - Storage Array, contact the

network or storage administrator.

Error FRU/Action

The start-up drive is not in the boot

sequence in configuration.

Check the configuration and ensure the

start-up drive is in the boot sequence.

No operating system installed on the boot

drive.

Install an operating system on the boot

drive.

The boot sector on the start-up drive is

corrupted.

The drive must be formatted, do the

following:

1. Attempt to back-up the data on the

failing hard disk drive.

2. Using the operating systems programs,

format the hard disk drive.

The drive is defective. Replace the hard disk drive.

Power Supply Problems

If you suspect a power problem, use the following procedures.

Check/Verify FRU/Action

Check the following for proper installation.

v Power Cord

v On/Off Switch connector

v On/Off Switch Power Supply connector

v System Board Power Supply connectors

v Microprocessor(s) connection

Reseat connectors

Check the power cord for continuity. Power Cord

Check the power-on switch for continuity. Power-on Switch

Diagnostic error codes

Refer to the following diagnostic error codes when using the diagnostic tests. See

“Running tests” on page 47 for the specific type for information about the

Diagnostic programs.

In the following index, can represent any number. X

Diagnostic Error Code FRU/Action

000-000-XXX

BIOS Test Passed

No action

000-002-XXX

BIOS Timeout

1. Flash the system. See “Updating

(flashing) BIOS from a disc” on page

656

2. System board

000-024-XXX

BIOS Addressing test failure

1. Flash the system. See “Updating

(flashing) BIOS from a disc” on page

656

2. System board

000-025-XXX

BIOS Checksum Value error

1. Flash the system. See “Updating

(flashing) BIOS from a disc” on page

656

2. System board

000-026-XXX

FLASH data error

1. Flash the system. See “Updating

(flashing) BIOS from a disc” on page

656

2. System board

000-027-XXX

BIOS Configuration/Setup error

1. Run Setup

2. Flash the system. See “Updating

(flashing) BIOS from a disc” on page 656

3. System board

54 Hardware Maintenance Manual

Diagnostic Error Code FRU/Action

000-034-XXX

BIOS Buffer Allocation failure

1. Reboot the system

2. Flash the system. See “Updating

(flashing) BIOS from a disc” on page 656

3. Run memory test

4. System board

000-035-XXX

BIOS Reset Condition detected

1. Flash the system. See “Updating

(flashing) BIOS from a disc” on page

656

2. System board

000-036-XXX

BIOS Register error

1. Flash the system. See “Updating

(flashing) BIOS from a disc” on page

656

2. System board

000-038-XXX

BIOS Extension failure

1. Flash the system. See “Updating

(flashing) BIOS from a disc” on page

656

2. Adapter card

3. System board

000-039-XXX

BIOS DMI data error

1. Flash the system. See “Updating

(flashing) BIOS from a disc” on page

656

2. System board

000-195-XXX

BIOS Test aborted by user

Information only

Re-start the test, if necessary

000-196-XXX

BIOS test halt, error threshold exceeded

1. Press F3 to review the log file

2. Re-start the test to reset the log file

000-197-XXX

BIOS test warning

1. Make sure the component that is called

out is connected and/or enabled. See

Chapter 6, “Using the Setup Utility,” on

page 49

2. Re-run test

3. Replace the component that is called out

in warning statement

4. Replace the component under test

000-198-XXX

BIOS test aborted

1. Make sure the component that is called

out is connected and/or enabled. See

Chapter 6, “Using the Setup Utility,” on

page 49

2. Flash the system and retest. See

“Updating (flashing) BIOS from a disc”

on page 656

3. Go to “Undetermined problems” on page

80

000-199-XXX

BIOS test failed, cause unknown

1. Go to “Undetermined problems” on page

80

2. Flash the system and re-test

3. Replace component under function test

Chapter 7. Symptom-to-FRU index 55

Diagnostic Error Code FRU/Action

000-250-XXX

BIOS APM failure

1. Flash the system. See “Updating

(flashing) BIOS from a disc” on page

656

2. System board

000-270-XXX

BIOS ACPI failure

1. Flash the system. See “Updating

(flashing) BIOS from a disc” on page

656

2. System board

001-000-XXX

System Test Passed

No action

001-00X-XXX

System Error

System board

001-01X-XXX

System Error

System board

001-024-XXX

System Addressing test failure

System board

001-025-XXX

System Checksum Value error

1. Flash the system. See “Updating

(flashing) BIOS from a disc” on page

656

2. System board

001-026-XXX

System FLASH data error

1. Flash the system. See “Updating

(flashing) BIOS from a disc” on page

656

2. System board

001-027-XXX

System Configuration/Setup error

1. Run Setup

2. Flash the system. See “Updating

(flashing) BIOS from a disc” on page 656

3. System board

001-032-XXX

System Device Controller failure

System board

001-034-XXX

System Device Buffer Allocation failure

1. Reboot the system

2. Flash the system. See “Updating

(flashing) BIOS from a disc” on page 656

3. Run memory test

4. System board

001-035-XXX

System Device Reset condition detected

System board

001-036-XXX

System Register error

System board

001-038-XXX

System Extension failure

1. Adapter card

2. System board

001-039-XXX

System DMI data structure error

1. Flash the system. See “Updating

(flashing) BIOS from a disc” on page

656

2. System board

56 Hardware Maintenance Manual

Diagnostic Error Code FRU/Action

001-040-XXX

System IRQ failure

1. Power-off/on system and re-test

2. System board

001-041-XXX

System DMA failure

1. Power-off/on system and re-test

2. System board

001-195-XXX

System Test aborted by user

Information only

Re-start the test, if necessary

001-196-XXX

System test halt, error threshold exceeded

1. Press F3 to review the log file

2. Re-start the test to reset the log file

001-197-XXX

System test warning

1. Make sure the component that is called

out is connected and/or enabled. See

Chapter 6, “Using the Setup Utility,” on

page 49

2. Re-run test

3. Replace the component that is called out

in warning statement

4. Replace the component under test

001-198-XXX

System test aborted

1. If a component is called out, make sure

it is connected and/or enabled. See

Chapter 6, “Using the Setup Utility,” on

page 49

2. Flash the system and retest. See

“Updating (flashing) BIOS from a disc”

on page 656

3. Go to “Undetermined problems” on page

80

001-199-XXX

System test failed, cause unknown

1. Go to “Undetermined problems” on page

80

2. Flash the system and re-test

3. Replace component under function test

001-250-XXX

System ECC error

System board

001-254-XXX

001-255-XXX

001-256-XXX

001-257-XXX

System DMA error

System board

001-260-XXX

001-264-XXX

System IRQ error

System board

001-268-XXX

System IRQ1 failure

1. Device on IRQ1

2. System board

001-269-XXX

System IRQ2 failure

1. Device on IRQ2

2. System board

001-270-XXX

System IRQ3 failure

1. Device on IRQ3

2. System board

Chapter 7. Symptom-to-FRU index 57

Diagnostic Error Code FRU/Action

001-271-XXX

System IRQ4 failure

1. Device on IRQ4

2. System board

001-272-XXX

System IRQ5 failure

1. Device on IRQ5

2. System board

001-273-XXX

System IRQ6

(diskette drive) failure

1. Diskette Cable

2. Diskette drive

3. System board

001-274-XXX

System IRQ7 failure

1. Device on IRQ7

2. System board

001-275-XXX

System IRQ8 failure

1. Device on IRQ8

2. System board

001-276-XXX

System IRQ9 failure

1. Device on IRQ9

2. System board

001-277-XXX

System IRQ10 failure

1. Device on IRQ10

2. System board

001-278-XXX

System IRQ11 failure

1. Device on IRQ11

2. System board

001-279-XXX

System IRQ12 failure

1. Device on IRQ12

2. System board

001-280-XXX

System IRQ13 failure

1. Device on IRQ13

2. System board

001-281-XXX

System IRQ14

(hard disk drive) failure

1. Hard disk drive cable

2. Hard disk drive

3. System board

001-282-XXX

System IRQ15 failure

1. Device on IRQ15

2. System board

001-286-XXX

001-287-XXX

001-288-XXX

System Timer failure

System board

001-292-XXX

System CMOS

RAM error

1. Run Setup and re-test

2. System board

001-293-XXX

System CMOS Battery

1. CMOS Battery

2. System board

001-298-XXX

System date/time update failure RTC

1. Flash the system. See “Updating

(flashing) BIOS from a disc” on page

656

2. System board

001-299-XXX

System periodic interrupt failure RTC

System board

001-300-XXX

System Alarm failure RTC

System board

58 Hardware Maintenance Manual

Diagnostic Error Code FRU/Action

001-301-XXX

System Century byte error RTC

1. Flash the system. See “Updating

(flashing) BIOS from a disc” on page

656

2. System board

005-000-XXX

Video Test Passed

No action

005-00X-XXX

Video error

1. Video card, if installed

2. System board

005-010-XXX

005-011-XXX

005-012-XXX

005-013-XXX

Video Signal failure

1. Video card, if installed

2. System board

005-016-XXX

Video Simple Pattern

test failure

1. Video Ram

2. Video card, if installed

3. System board

005-024-XXX

Video Addressing test failure

1. Video card, if installed

2. System board

005-025-XXX

Video Checksum Value error

1. Video card, if installed

2. System board

005-027-XXX

Video Configuration/Setup error

1. Run Setup

2. Video drivers update

3. Video card, if installed

4. System board

005-031-XXX

Video Device Cable failure

1. Video cable

2. Monitor

3. Video card, if installed

4. System board

005-032-XXX

Video Device Controller failure

1. Video card, if installed

2. System board

005-036-XXX

Video Register error

1. Video card, if installed

2. System board

005-038-XXX

System BIOS extension failure

1. Video card, if installed

2. System board

005-040-XXX

Video IRQ failure

1. Video card, if installed

2. System board

005-195-XXX

Video Test aborted by user

Information only

Re-start the test, if necessary

005-196-XXX

Video test halt, error threshold exceeded

1. Press F3 to review the log file

2. Re-start the test to reset the log file

Chapter 7. Symptom-to-FRU index 59

Diagnostic Error Code FRU/Action

005-197-XXX

Video test warning

1. Make sure the component that is called

out is connected and/or enabled. See

Chapter 6, “Using the Setup Utility,” on

page 49

2. Re-run test

3. Replace the component called out in

warning statement

4. Replace the component under test

005-198-XXX

Video test aborted

1. If a component is called out, make sure

it is connected and/or enabled. See

Chapter 6, “Using the Setup Utility,” on

page 49

2. Flash the system and re-test. See

“Updating (flashing) BIOS from a disc”

on page 656

3. Go to “Undetermined problems” on page

80

005-199-XXX

Video test failed, cause unknown

1. Go to “Undetermined problems” on page

80

2. Flash the system and re-test. See

“Updating (flashing) BIOS from a disc”

on page 656

3. Replace component under function test

005-2XX-XXX

005-3XX-XXX

Video subsystem error

1. Video card, if installed

2. System board

006-000-XXX

Diskette interface Test Passed

No action

006-0XX-XXX

Diskette interface error

1. Diskette drive Cable

2. Diskette drive

3. System board

006-195-XXX

Diskette interface Test aborted by user

Information only

Re-start the test, if necessary

006-196-XXX

Diskette interface test halt, error threshold

exceeded

1. Press F3 to review the log file

2. Re-start the test to reset the log file

006-197-XXX

Diskette interface test warning

1. If a component is called out, make sure

it is connected and/or enabled

2. Re-run test

3. Replace the component that is called out

in warning statement

4. Replace the component under test

006-198-XXX

Diskette interface test aborted

1. If a component is called out, make sure

it is connected and/or enabled

2. Flash the system and re-test. See

“Updating (flashing) BIOS from a disc”

on page 656

3. Go to “Undetermined problems” on page

80

60 Hardware Maintenance Manual

Diagnostic Error Code FRU/Action

006-199-XXX

Diskette interface test failed, cause unknown

1. Go to “Undetermined problems” on page

80

2. Flash the system and re-test

3. Replace component under function test

006-25X-XXX

Diskette interface Error

1. Diskette drive cable

2. Diskette drive

3. System board

011-000-XXX

Serial port Interface Test Passed

No action

011-001-XXX

Serial port Presence

1. Remove external serial device, if

present

2. Run setup, enable port

3. System board

011-002-XXX

011-003-XXX

Serial port Timeout/Parity error

System board

011-013-XXX

011-014-XXX

Serial port Control Signal/Loopback test

failure

System board

011-015-XXX

Serial port External Loopback failure

1. Wrap plug

2. System board

011-027-XXX

Serial port Configuration/Setup error

1. Run Setup, enable port

2. Flash the system. See “Updating

(flashing) BIOS from a disc” on page 656

3. System board

011-03X-XXX

011-04X-XXX

Serial port failure

System board

011-195-XXX

Serial port Test aborted by user

Information only

Re-start the test, if necessary

011-196-XXX

Serial port test halt, error threshold exceeded

1. Press F3 to review the log file

2. Re-start the test to reset the log file

011-197-XXX

Serial port test warning

1. Make sure the component that is called

out is connected and/or enabled. See

Chapter 6, “Using the Setup Utility,” on

page 49

2. Re-run test

3. Replace the component that is called out

in warning statement

4. Replace the component under test

Chapter 7. Symptom-to-FRU index 61

Diagnostic Error Code FRU/Action

011-198-XXX

Serial port test aborted

1. If a component is called out, make sure

it is connected and/or enabled. See

Chapter 6, “Using the Setup Utility,” on

page 49

2. Flash the system and re-test. See

“Updating (flashing) BIOS from a disc”

on page 656

3. Go to “Undetermined problems” on page

80

011-199-XXX

Serial port test failed, cause unknown

1. Go to “Undetermined problems” on page

80

2. Flash the system and re-test. See

“Updating (flashing) BIOS from a disc”

on page 656

3. Replace component under function test

011-2XX-XXX

Serial port signal failure

1. External serial device

2. System board

014-000-XXX

Parallel port Interface Test Passed

No action

014-001-XXX

Parallel port Presence

1. Remove external parallel device, if

present

2. Run setup, enable port

3. System board

014-002-XXX

014-003-XXX

Parallel port Timeout/Parity error

System board

014-013-XXX

014-014-XXX

Parallel port Control Signal/Loopback test

failure

System board

014-015-XXX

Parallel port External Loopback failure

1. Wrap plug

2. System board

014-027-XXX

Parallel port Configuration/Setup error

1. Run Setup, enable port

2. Flash the system. See “Updating

(flashing) BIOS from a disc” on page 656

3. System board

014-03X-XXX

014-04X-XXX

Parallel port failure

System board

014-195-XXX

Parallel port Test aborted by user

Information only

Re-start the test, if necessary

014-196-XXX

Parallel port test halt, error threshold

exceeded

1. Press F3 to review the log file

2. Re-start the test to reset the log file

62 Hardware Maintenance Manual

Diagnostic Error Code FRU/Action

014-197-XXX

Parallel port test warning

1. Make sure the component that is called

out is connected and/or enabled. See

Chapter 6, “Using the Setup Utility,” on

page 49

2. Re-run test

3. Replace the component that is called out

in warning statement

4. Replace the component under test

014-198-XXX

Parallel port test aborted

1. If a component is called out, make sure

it is connected and/or enabled

2. Flash the system and re-test. See

“Updating (flashing) BIOS from a disc”

on page 656

3. Go to “Undetermined problems” on page

80

014-199-XXX

Parallel port test failed, cause unknown

1. Go to “Undetermined problems” on page

80

2. Flash the system and re-test. See

“Updating (flashing) BIOS from a disc”

on page 656

3. Replace component under function test

014-2XX-XXX

014-3XX-XXX

Parallel port failure

1. External parallel device

2. System board

015-000-XXX

USB port Interface Test Passed

No action

015-001-XXX

USB port Presence

1. Remove USB device(s) and re-test

2. System board

015-002-XXX

USB port Timeout

1. Remove USB device(s) and re-test

2. System board

015-015-XXX

USB port External Loopback failure

1. Remove USB device(s) and re-test

2. System board

015-027-XXX

USB port Configuration/Setup error

1. Flash the system. See “Updating

(flashing) BIOS from a disc” on page

656

2. System board

015-032-XXX

USB port Device Controller failure

System board

015-034-XXX

USB port buffer

allocation failure

1. Reboot the system

2. Flash the system and re-test. See

“Updating (flashing) BIOS from a disc”

on page 656

3. Run memory test

4. System board

015-035-XXX

USB port Reset condition detected

1. Remove USB device(s) and re-test

2. System board

Chapter 7. Symptom-to-FRU index 63

Diagnostic Error Code FRU/Action

015-036-XXX

USB port Register error

System board

015-040-XXX

USB port IRQ failure

1. Run setup and check for conflicts

2. Flash the system. See “Updating

(flashing) BIOS from a disc” on page 656

3. System board

015-195-XXX

USB port Test aborted by user

Information only

Re-start the test, if necessary

015-196-XXX

USB port test halt, error threshold exceeded

1. Press F3 to review the log file

2. Re-start the test to reset the log file

015-197-XXX

USB port test warning

1. Make sure the component that is called

out is connected and/or enabled. See

Chapter 6, “Using the Setup Utility,” on

page 49

2. Re-run test

3. Replace the component that is called out

in warning statement

4. Replace the component under test

015-198-XXX

USB port test aborted

1. If a component is called out, make sure

it is connected and/or enabled. See

Chapter 6, “Using the Setup Utility,” on

page 49

2. Flash the system and re-test. See

“Updating (flashing) BIOS from a disc”

on page 656

3. Go to “Undetermined problems” on page

80

015-199-XXX

USB port test failed, cause unknown

1. Go to “Undetermined problems” on page

80

2. Flash the system and re-test. See

“Updating (flashing) BIOS from a disc”

on page 656

3. Replace component under function test

018-000-XXX

PCI Card Test Passed

No action

018-0XX-XXX

PCI Card Failure

1. Riser card, if installed

2. System board

018-195-XXX

PCI Card Test aborted by user

1. PCI card

2. Information only

Re-start the test, if necessary

018-196-XXX

PCI Card test halt, error threshold exceeded

1. Press F3 to review the log file

2. Re-start the test to reset the log file

64 Hardware Maintenance Manual

Diagnostic Error Code FRU/Action

018-197-XXX

PCI Card test warning

1. Make sure the component that is called

out is connected and/or enabled. See

Chapter 6, “Using the Setup Utility,” on

page 49

2. Re-run test

3. Replace the component that is called out

in warning statement

4. Replace the component under test

018-198-XXX

PCI Card test aborted

1. If a component is called out, make sure

it is connected and/or enabled. See

Chapter 6, “Using the Setup Utility,” on

page 49

2. Flash the system and re-test. See

“Updating (flashing) BIOS from a disc”

on page 656

3. Go to “Undetermined problems” on page

80

018-199-XXX

PCI Card test failed, cause unknown

1. Go to “Undetermined problems” on page

80

2. Flash the system and re-test. See

“Updating (flashing) BIOS from a disc”

on page 656

3. Replace component under function test

018-250-XXX

PCI Card Services error

1. PCI card

2. Riser card, if installed

3. System board

020-000-XXX

PCI Interface Test Passed

No action

020-0XX-XXX

PCI Interface error

1. PCI card

2. Riser card, if installed

3. System board

020-195-XXX

PCI Test aborted by user

Information only

Re-start the test, if necessary

020-196-XXX

PCI test halt, error threshold exceeded

1. Press F3 to review the log file

2. Re-start the test to reset the log file

020-197-XXX

PCI test warning

1. Make sure the component that is called

out is connected and/or enabled. See

Chapter 6, “Using the Setup Utility,” on

page 49

2. Re-run test

3. Replace the component that is called out

in warning statement

4. Replace the component under test

Chapter 7. Symptom-to-FRU index 65

Diagnostic Error Code FRU/Action

020-198-XXX

PCI test aborted

1. If a component is called out, make sure

it is connected and/or enabled. See

Chapter 6, “Using the Setup Utility,” on

page 49

2. Flash the system and re-test. See

“Updating (flashing) BIOS from a disc”

on page 656

3. Go to “Undetermined problems” on page

80

020-199-XXX

PCI test failed, cause unknown

1. Go to “Undetermined problems” on page

80

2. Flash the system and re-test. See

“Updating (flashing) BIOS from a disc”

on page 656

3. Replace component under function test

020-262-XXX

PCI system error

1. PCI card

2. Riser card, if installed

3. System board

025-000-XXX

IDE interface Test Passed

No action

025-00X-XXX

025-01X-XXX

IDE interface failure

1. IDE signal cable

2. Check power supply voltages

3. Reseat IDE signal cable

4. IDE device

5. System board

025-027-XXX

IDE interface Configuration/Setup error

1. IDE signal cable

2. Flash the system. See “Updating

(flashing) BIOS from a disc” on page 656

3. Reseat IDE signal cable

4. IDE device

5. System board

025-02X-XXX

025-03X-XXX

025-04X-XXX

IDE Interface failure

1. IDE signal cable

2. Check power supply

3. Reseat IDE signal cable

4. IDE device

5. System board

025-195-XXX

IDE interface Test aborted by user

Information only

Re-start the test, if necessary

025-196-XXX

IDE interface test halt, error threshold

exceeded

1. Press F3 to review the log file

2. Re-start the test to reset the log file

66 Hardware Maintenance Manual

Diagnostic Error Code FRU/Action

025-197-XXX

IDE interface test warning

1. Make sure the component that is called

out is connected and/or enabled. See

Chapter 6, “Using the Setup Utility,” on

page 49

2. Re-run test

3. Replace the component that is called out

in warning statement

4. Replace the component under test

025-198-XXX

IDE interface test aborted

1. If a component is called out, make sure

it is connected and/or enabled. See

Chapter 6, “Using the Setup Utility,” on

page 49

2. Flash the system and re-test. See

“Updating (flashing) BIOS from a disc”

on page 656

3. Go to “Undetermined problems” on page

80

025-199-XXX

IDE interface test failed, cause unknown

1. Go to “Undetermined problems” on page

80

2. Flash the system and re-test. See

“Updating (flashing) BIOS from a disc”

on page 656

3. Replace component under function test

030-000-XXX

SCSI interface Test Passed

No action

030-00X-XXX

030-01X-XXX

SCSI interface failure

1. SCSI signal cable

2. Check power supply

3. SCSI device

4. SCSI adapter card, if installed

5. System board

030-027-XXX

SCSI interface Configuration/Setup error

1. SCSI signal cable

2. Flash the system. See “Updating

(flashing) BIOS from a disc” on page 656

3. SCSI device

4. SCSI adapter card, if installed

5. System board

030-03X-XXX

030-04X-XXX

SCSI interface error

1. SCSI signal cable

2. Check power supply

3. SCSI device

4. SCSI adapter card, if installed

5. System board

030-195-XXX

SCSI interface Test aborted by user

Information only

Re-start the test, if necessary

030-196-XXX

SCSI interface test halt, error threshold

exceeded

1. Press F3 to review the log file

2. Re-start the test to reset the log file

Chapter 7. Symptom-to-FRU index 67

Diagnostic Error Code FRU/Action

030-197-XXX

SCSI interface test warning

1. Make sure the component that is called

out is connected and/or enabled. See

Chapter 6, “Using the Setup Utility,” on

page 49

2. Re-run test

3. Replace the component that is called out

in warning statement

4. Replace the component under test

030-198-XXX

SCSI interface test aborted

1. If a component is called out, make sure

it is connected and/or enabled. See

Chapter 6, “Using the Setup Utility,” on

page 49

2. Flash the system and re-test. See

“Updating (flashing) BIOS from a disc”

on page 656

3. Go to “Undetermined problems” on page

80

030-199-XXX

SCSI interface test failed, cause unknown

1. Go to “Undetermined problems” on page

80

2. Flash the system and re-test. See

“Updating (flashing) BIOS from a disc”

on page 656

3. Replace component under function test

035-000-XXX

RAID interface Test Passed

No action

035-0XX-XXX

RAID interface Failure

1. RAID signal cable

2. RAID device

3. RAID adapter card, if installed

4. System board

035-195-XXX

RAID interface Test aborted by user

Information only

Re-start the test, if necessary

035-196-XXX

RAID interface test halt, error threshold

exceeded

1. Press F3 to review the log file

2. Re-start the test to reset the log file

035-197-XXX

RAID interface test warning

1. Make sure the component that is called

out is connected and/or enabled. See

Chapter 6, “Using the Setup Utility,” on

page 49

2. Re-run test

3. Replace the component that is called out

in warning statement

4. Replace the component under test

68 Hardware Maintenance Manual

Diagnostic Error Code FRU/Action

035-198-XXX

RAID interface test aborted

1. If a component is called out, make sure

it is connected and/or enabled. See

Chapter 6, “Using the Setup Utility,” on

page 49

2. Flash the system and re-test. See

“Updating (flashing) BIOS from a disc”

on page 656

3. Go to “Undetermined problems” on page

80

035-199-XXX

RAID interface test failed, cause unknown

1. See “Undetermined problems” on page

80

2. Flash the system and re-test. See

“Updating (flashing) BIOS from a disc”

on page 656

3. Replace component under function test

071-000-XXX

Audio port Interface Test Passed

No action

071-00X-XXX

071-01X-XXX

071-02X-XXX

Audio port error

1. Run Setup

2. Flash the system. See “Updating

(flashing) BIOS from a disc” on page 656

3. System board

071-03X-XXX

Audio port failure

1. Speakers

2. Microphone

3. Audio card, if installed

4. System board

071-04X-XXX

Audio port failure

1. Run Setup

2. Audio card, if installed

3. System board

071-195-XXX

Audio port Test aborted by user

Information only

Re-start the test, if necessary

071-196-XXX

Audio port test halt, error threshold

exceeded

1. Press F3 to review the log file

2. Re-start the test to reset the log file

071-197-XXX

Audio port test warning

1. Make sure the component that is called

out is connected and/or enabled. See

Chapter 6, “Using the Setup Utility,” on

page 49

2. Re-run test

3. Replace the component that is called out

in warning statement

4. Replace the component under test

Chapter 7. Symptom-to-FRU index 69

Diagnostic Error Code FRU/Action

071-198-XXX

Audio port test aborted

1. If a component is called out, make sure

it is connected and/or enabled. See

Chapter 6, “Using the Setup Utility,” on

page 49

2. Flash the system and re-test. See

“Updating (flashing) BIOS from a disc”

on page 656

3. Go to “Undetermined problems” on page

80

071-199-XXX

Audio port test failed, cause unknown

1. See “Undetermined problems” on page

80

2. Flash the system and re-test. See

“Updating (flashing) BIOS from a disc”

on page 656

3. Replace component under function test

071-25X-XXX

Audio port failure

1. Speakers

2. Audio card, if installed

3. System board

080-000-XXX

Game Port interface Test Passed

No action

080-XXX-XXX

Game Port interface Error

1. Remove the game port device and

re-test the system

080-195-XXX

Game Port interface Test aborted by user

Information only

Re-start the test, if necessary

080-196-XXX

Game Port interface test halt, error threshold

exceeded

1. Press F3 to review the log file

2. Re-start the test to reset the log file

080-197-XXX

Game Port interface test warning

1. Make sure the component that is called

out is connected and/or enabled. See

Chapter 6, “Using the Setup Utility,” on

page 49

2. Re-run test

3. Replace the component that is called out

in warning statement

4. Replace the component under test

080-198-XXX

Game Port interface test aborted

1. If a component is called out, make sure

it is connected and/or enabled. See

Chapter 6, “Using the Setup Utility,” on

page 49

2. Flash the system and re-test. See

“Updating (flashing) BIOS from a disc”

on page 656

3. Go to “Undetermined problems” on page

80

70 Hardware Maintenance Manual

Diagnostic Error Code FRU/Action

080-199-XXX

Game Port interface test failed, cause

unknown

1. See “Undetermined problems” on page

80

2. Flash the system and re-test. See

“Updating (flashing) BIOS from a disc”

on page 656

3. Replace component under function test

086-000-XXX

Mouse Port interface Test Passed

No action

086-001-XXX

Mouse Port interface Presence

1. Mouse

2. System board

086-032-XXX

Mouse Port interface Device controller

failure

1. Mouse

2. System board

086-035-XXX

Mouse Port interface Reset

1. Mouse

2. System board

086-040-XXX

Mouse Port interface IRQ failure

1. Run Setup

2. Mouse

3. System board

086-195-XXX

Mouse Port interface Test aborted by user

Information only

Re-start the test, if necessary

086-196-XXX

Mouse Port interface test halt, error

threshold exceeded

1. Press F3 to review the log file

2. Re-start the test to reset the log file

086-197-XXX

Mouse Port interface test warning

1. Make sure the component that is called

out is connected and/or enabled. See

Chapter 6, “Using the Setup Utility,” on

page 49

2. Re-run test

3. Replace the component that is called out

in warning statement

4. Replace the component under test

086-198-XXX

Mouse Port interface test aborted

1. If a component is called out, make sure

it is connected and/or enabled. See

Chapter 6, “Using the Setup Utility,” on

page 49

2. Flash the system and re-test. See

“Updating (flashing) BIOS from a disc”

on page 656

3. Go to “Undetermined problems” on page

80

086-199-XXX

Mouse Port interface test failed, cause

unknown

1. See “Undetermined problems” on page

80

2. Flash the system and re-test. See

“Updating (flashing) BIOS from a disc”

on page 656

3. Replace component under function test

089-000-XXX

Microprocessor Test Passed

No action

Chapter 7. Symptom-to-FRU index 71

Diagnostic Error Code FRU/Action

089-XXX-XXX

Microprocessor failure

1. Microprocessor(s)

2. System board

089-195-XXX

Microprocessor Test aborted by user

Information only

Re-start the test, if necessary

089-196-XXX

Microprocessor test halt, error threshold

exceeded

1. Press F3 to review the log file

2. Re-start the test to reset the log file

089-197-XXX

Microprocessor test warning

1. Make sure the component that is called

out is connected and/or enabled. See

Chapter 6, “Using the Setup Utility,” on

page 49

2. Re-run test

3. Replace the component that is called out

in warning statement

4. Replace the component under test

089-198-XXX

Microprocessor test aborted

1. Flash the system. See “Updating

(flashing) BIOS from a disc” on page

656

2. Go to “Undetermined problems” on page

80

089-199-XXX

Microprocessor test failed, cause unknown

1. See “Undetermined problems” on page

80

2. Flash the system and re-test. See

“Updating (flashing) BIOS from a disc”

on page 656

3. Replace component under function test

170-000-XXX

Voltage Sensor(s) Test Passed

No action

170-0XX-XXX

Voltage Sensor(s) failure

1. Flash system

2. System board

170-195-XXX

Voltage Sensor(s) Test aborted by user

Information only

Re-start the test, if necessary

170-196-XXX

Voltage Sensor(s) test halt, error threshold

exceeded

1. Press F3 to review the log file

2. Re-start the test to reset the log file

170-197-XXX

Voltage Sensor(s) test warning

1. Make sure the component that is called

out is connected and/or enabled. See

Chapter 6, “Using the Setup Utility,” on

page 49

2. Re-run test

3. Replace the component that is called out

in warning statement

4. Replace the component under test

72 Hardware Maintenance Manual

Diagnostic Error Code FRU/Action

170-198-XXX

Voltage Sensor(s) test aborted

1. If a component is called out, make sure

it is connected and/or enabled. See

Chapter 6, “Using the Setup Utility,” on

page 49

2. Flash the system and re-test. See

“Updating (flashing) BIOS from a disc”

on page 656

3. Go to “Undetermined problems” on page

80

170-199-XXX

Voltage Sensor(s) test failed, cause unknown

1. See “Undetermined problems” on page

80

2. Flash the system and re-test. See

“Updating (flashing) BIOS from a disc”

on page 656

3. Replace component under function test

170-250-XXX

170-251-XXX

Voltage Sensor(s) Voltage limit error

1. Power supply

2. System board

170-254-XXX

Voltage Sensor(s) Voltage Regulator Module

error

1. Voltage Regulator Module (VRM)

2. Microprocessor

3. System board

175-000-XXX

Thermal Sensor(s) Test Passed

No action

175-0XX-XXX

Thermal Sensor(s) failure

1. Flash system

2. System board

175-195-XXX

Thermal Sensor(s) Test aborted by user

Information only

Re-start the test, if necessary

175-196-XXX

Thermal Sensor(s) test halt, error threshold

exceeded

1. Press F3 to review the log file

2. Re-start the test to reset the log file

175-197-XXX

Thermal Sensor(s) test warning

1. Make sure the component that is called

out is connected and/or enabled. See

Chapter 6, “Using the Setup Utility,” on

page 49

2. Re-run test

3. Replace the component that is called out

in warning statement

4. Replace the component under test

175-198-XXX

Thermal Sensor(s) test aborted

1. If a component is called out, make sure

it is connected and/or enabled

2. Flash the system and re-test. See

“Updating (flashing) BIOS from a disc”

on page 656

3. Go to “Undetermined problems” on page

80

Chapter 7. Symptom-to-FRU index 73

Diagnostic Error Code FRU/Action

175-199-XXX

Thermal Sensor(s) test failed, cause

unknown

1. See “Undetermined problems” on page

80

2. Flash the system and re-test. See

“Updating (flashing) BIOS from a disc”

on page 656

3. Replace component under function test

175-250-XXX

175-251-XXX

Thermal Sensor(s) limit error

1. Check fans

2. Check Power supply voltages

3. Microprocessor

4. System board

185-000-XXX

Asset Security Test Passed

No action

185-XXX-XXX

Asset Security failure

1. Flash system

2. System board

185-278-XXX

Asset Security Chassis Intrusion

1. Assure Asset Security Enabled

2. C2 Cover Switch

3. System board

201-000-XXX

System Memory Test Passed

No action

201-XXX-XXX

System Memory error

1. Replace the memory module called out

by the test

2. System board

202-000-XXX

System Cache Test Passed

No action

202-XXX-XXX

System Cache error

1. Cache, if removable

2. System board

3. Microprocessor

206-000-XXX

Diskette Drive Test Passed

No action

206-XXX-XXX

Diskette Drive error

1. Diskette Drive Cable

2. Check power supply voltages

3. Diskette drive

4. System board

215-000-XXX

CD-ROM Drive Test Passed

No action

215-XXX-XXX

CD-ROM Drive error

1. CD-ROM Drive Cable

2. Check power supply voltages

3. CD-ROM drive

4. System board

217-000-XXX

Hard Disk Drive Test Passed

No action

74 Hardware Maintenance Manual

Diagnostic Error Code FRU/Action

217-25X-XXX

217-26X-XXX

Hard Disk Drive (IDE) error

1. Hard Disk Drive Cable

2. Check power supply voltages

3. Reseat the hard disk drive cable

4. Hard Disk drive (IDE)

5. System board

217-28X-XXX

217-29X-XXX

Hard Disk Drive (SCSI) error

1. Hard Disk Drive Cable

2. Check power supply voltages

3. Reseat the hard disk drive cable

4. Hard Disk drive (SCSI)

5. SCSI adapter card

6. System board

220-000-XXX

Hi-Capacity Cartridge Drive Test Passed

No action

220-XXX-XXX

Hi-Capacity Cartridge Drive error

1. Remove the Hi-Capacity Cartridge

Drive and re-test the system

301-XXX-XXX

Keyboard error

1. Keyboard

2. Check and test mouse

3. System board

301-000-XXX

Keyboard Test Passed

No action

302-000-XXX

Mouse Test Passed

No action

302-XXX-XXX

Mouse error

1. Mouse

2. Check and test Keyboard

3. System board

303-000-XXX

Joystick Test Passed

No action

303-XXX-XXX

Joystick error

Remove the Joystick and re-test the system

305-000-XXX

Monitor DDC Test Passed

No action

305-250-XXX

Monitor DDC self test failure

1. Run Setup to enable DDC

2. Cable

3. Monitor

4. Video card

5. System board

415-000-XXX

Modem Test Passed

No action

415-XXX-XXX

Modem error

Remove the Modem and re-test the system

Chapter 7. Symptom-to-FRU index 75

Beep symptoms

Beep symptoms are tones or a series of tones separated by pauses (intervals

without sound) during POST.

The following tables describes beep symptoms.

Beep Symptom FRU/Action

2 short beeps

CMOS setting error

Perform the following actions in order.

1. Start the Setup Utility program and press

F10 to Save and exit. See Chapter 6,

“Using the Setup Utility,” on page 49.

2. Start the Setup Utility program and press

F9 to load defaults and then press F10 to

Save and exit.

3. Perform a Boot-block recovery. See

“Recovering from a POST/BIOS update

failure” on page 656.

1 long and 2 short beeps

Monitor or video adapter card error

Perform the following actions in order.

1. Make sure the monitor is properly

connected to the computer.

2. Replace the video adapter card (if

present).

3. Replace the system board.

1 long and 9 short beeps

BIOS ROM error

Perform the following actions in order.

1. Start the Setup Utility program and press

F9 to load defaults and then press F10 to

Save and exit. See Chapter 6, “Using the

Setup Utility,” on page 49.

2. Perform a Boot-block recovery. See

“Recovering from a POST/BIOS update

failure” on page 656.

3. Replace the system board.

Continuous long beeps

DRAM memory error

Perform the following actions in order.

1. Make sure the memory module(s) are

properly seated in the connector(s).

2. Replace the memory module(s).

3. Replace the system board.

76 Hardware Maintenance Manual

POST error codes

Each time you power-on the system, it performs a series of tests that check the

operation of the system and some options. This series of tests is called the

Power-On Self-Test POST , or . POST does the following operations.

v Checks some basic system-board operations

v Checks the memory operation

v Starts the video operation

v Verifies that the boot drive is working

If the POST detects a problem, an error message appears on the screen. A single

problem can cause several error messages to appear. When you correct the cause of

the first error message, the other error messages probably will not appear on the

screen the next time you turn on the system.

POST Error Message Description/Action

CMOS battery failed The CMOS battery is no longer functional.

Replace the battery.

CMOS checksum error - defaults loaded Checksum of CMOS is incorrect.

The computer loads the default

configuration settings. This error might

indicate that CMOS has become corrupt due

to a weak CMOS battery.

CPU at nnnn nnnn is the running speed of the

microprocessor.

Press Esc to skip memory test Pressing Esc skips the full memory test

HARD DISK INSTALL FAILURE Cannot find or initialize the hard disk drive

controller or the drive.

Make sure the hard disk drive is correctly

installed.

If no hard disk drives are installed, make

sure the hard disk drive selection in Setup is

set to NONE.

Keyboard error or no keyboard present Cannot initialize the keyboard.

Make sure the keyboard is properly

connected to the computer and that no keys

are held pressed during POST.

To purposely configure the computer

without a keyboard, set the error halt

condition in Setup to HALT ON ALL, BUT

KEYBOARD. The BIOS then ignores the

missing keyboard during POST.

Memory Test: This message displays during a full memory

test, counting down the memory areas being

tested.

Memory test fail If POST detec ts an error during memory

testing, additional information appears. This

information gives specifics about the type

and location of the memory error.

Chapter 7. Symptom-to-FRU index 77

POST Error Message Description/Action

Press to show POST screen Pressing the key permits the user to TAB TAB

toggle between the default POST display

screen and a custom POST display screen.

Error: Non-System disk or disk error

Replace and press any key when ready

The BIOS was unable to find a suitable boot

device.

Make sure the boot drive is properly

connected to the computer.

Make sure you have bootable media.

78 Hardware Maintenance Manual

Miscellaneous error messages

Message/Symptom FRU/Action

Changing display colors Display/Monitor

Computer will power-off. See “Power not

Supply Problems” on page 54.

1. Power Switch

2. System Board

3. Riser card, if installed

Computer will RPL from server not

1. Ensure that network is in startup

sequence as first device or first device

after diskette

2. Ensure that network adapter is enabled

for RPL

3. Network adapter (Advise network

administrator of new MAC address)

Computer will perform a Wake on LAN not

®

(if applicable)

1. Check power supply and signal cable

connections to network adapter

2. Ensure that the operating system settings

are set to enable Wake on LAN

3. Ensure Wake on LAN feature is enabled

in Setup/Configuration (see “Starting the

Setup Utility program” on page 49)

4. Ensure network administrator is using

correct MAC address

5. Ensure no interrupt or I/O address

conflicts

6. Network adapter (advise network

administrator of new MAC address)

Dead computer. See “Power Supply

Problems” on page 54.

1. Power Supply

2. System Board

Diskette drive in-use light remains on or

does not light when drive is active.

1. Diskette Drive

2. System Board

3. Diskette Drive Cable

Flashing cursor with an otherwise blank

display.

1. System Board

2. Primary Hard Disk Drive

3. Hard Disk Drive Cable

Incorrect memory size during POST

1. Run the Memory tests

2. Memory Module

3. System Board

″ ″Insert a Diskette icon appears with a

known-good diagnostics diskette in the first

3.5-inch diskette drive.

1. System Board

2. Diskette Drive Cable

3. Network Adapter

Intensity or color varies from left to right of

characters and color bars

1. Display

2. Video adapter (if present)

3. System Board

No power or fan not running

1. See “Power Supply Problems” on page

54.

Chapter 7. Symptom-to-FRU index 79

Message/Symptom FRU/Action

Non-system disk or disk error-type message

with a known-good diagnostic diskette.

1. Diskette Drive

2. System Board

3. Diskette Drive Cable

Other display symptoms not listed above

(including blank or illegible display)

1. Display

2. System Board

Power-on indicator or hard disk drive in-use

light not on, but computer works correctly

1. Power switch/LED assembly

2. System Board

Printer problems

1. Printer

2. System Board

Program loads from the hard disk with a

known-good diagnostics diskette in the first

3.5-inch diskette drive

1. Run Setup and check Startup sequence.

2. Diskette Drive

3. Diskette Drive Cable

4. System Board

5. Power Supply

RPL computer cannot access programs from

its own hard disk.

1. If network administrator is using

LCCM Hybrid RPL, check startup

sequence:

a. First device - network

b. Second device - hard disk

2. Hard disk drive

RPL computer does not RPL from server

1. Check startup sequence

2. Check the network adapter LED status

Serial or parallel port device failure (system

board port)

1. External Device Self-Test OK?

2. External Device

3. Cable

4. System Board

Serial or parallel port device failure (adapter

port)

1. External Device Self-Test OK?

2. External Device

3. Cable

4. Alternate Adapter

5. System Board

Some or all keys on the keyboard do not

work

1. Keyboard

2. Keyboard Cable

3. System Board

Undetermined problems

If you encounter undetermined problems, do the following:

1. Turn off the computer and the power.

2. Remove or disconnect the following components (if installed) one at a time.

a. External devices (modem, printer, or mouse)

b. Any adapter cards

c. Memory modules

80 Hardware Maintenance Manual

d. Extended video memory

e. External Cache

f. External Cache RAM

g. Hard disk drive

h. Diskette drive

3. Turn on the power and the computer to re-test the system.

4. Repeat steps 1 through 3 until you find the failing device or adapter cards.

If all devices and adapter cards have been removed, and the problem continues,

replace the system board. See “Replacing the system board” on page 99 or

“Replacing the system board” on page 146.

Chapter 7. Symptom-to-FRU index 81

82 Hardware Maintenance Manual

Chapter 8. Replacing FRUs (Machine Types: 3063, 3231, 3285,

6138, 6209, 6239, 6302, 7188, 7244, 7347, 7355, 7358, 7373,

7484, 7571, 7628, 7635, 7639, 8494, 8854, 9728, 9960, and

9965.)

Important

Be sure to read and understand Chapter 2, “Safety information,” on page 3

before you replace any FRU. These precautions and guidelines will help you

work safely.

FRU replacements are to be done only by trained service technicians.

This chapter does not contain the remove or replace procedure for all FRUs. Only

the major FRUs are documented.

Locating connectors on the front of the computer

The following illustration shows the location of the connectors on the front of your

computer.

Note: Not all computer models will have the following connectors.

1 3 USB connector Microphone connector

2 4 Headphone connector USB connector

Figure 1. Front connector locations

84 Hardware Maintenance Manual

Locating connectors on the rear of the computer

The following illustration shows the locations of the connectors on the rear of the

computer.

1 Voltage-selection switch (some

models)

10 USB connectors (2)

2 11 Power cord connector Microphone connector

3 12 Standard mouse connector Audio line-out connector

4 Standard keyboard connector Audio line-in connector 13

5 14 VGA monitor connector PCI Express x16 graphics adapter card slot

6 15 Serial port PCI Express x1 adapter card slot

7 16 DisplayPort connector Adapter card slots (2)

8 17 USB connectors (4) Serial port (some models)

9 Ethernet connector

Figure 2. Rear connector locations

Chapter 8. Replacing FRUs - Tower computers 85

Removing the computer cover

Attention

Do not open your computer or attempt any repair before reading and understanding the

“Important safety information” in the ThinkCentre Safety and Warranty Guide that came with

your computer. obtain a copy of the To ThinkCentre Safety and Warranty Guide , go to:

http://www.lenovo.com/support

This section provides instructions on how to remove the computer cover.

CAUTION:

Turn off the computer and wait three to five minutes to let the computer cool

before removing the computer cover.

To remove the computer cover:

1. Remove any media from the drives, shut down your operating system, and

turn off all attached devices and the computer.

2. Unplug all power cords from electrical outlets.

3. Disconnect the cables attached to the computer. This includes power cords,

Input/Output (I/O) cables, and any other cables that are connected to the

computer. See “Locating connectors on the front of the computer” on page 84

and “Locating connectors on the rear of the computer” on page 85.

4. Remove any locking devices, such as a cable lock that secures the computer

cover.

5. If there are thumbscrews that secure the computer cover, remove them.

86 Hardware Maintenance Manual

6. Press the cover-release button on the side of the computer cover and slide the

computer cover to the rear to remove.

Figure 3. Removing the computer cover

Chapter 8. Replacing FRUs - Tower computers 87

Locating components

The following illustration shows the major parts in the computer.

1 Microprocessor, heat sink, and heat

sink fan assembly

6 PCI Express x16 graphics adapter card slot

2 7 Memory slots (4) Cover presence switch (also called intrusion

switch)

3 PCI Express x1 adapter card slot Rear system fan 8

4 9 Adapter card Power supply

5 Adapter card slot

Figure 4. Component locations

88 Hardware Maintenance Manual

Locating parts on the system board

Figure 5 shows the location of parts on the system board.

1 Microprocessor Front USB connector 1 15

2 Microprocessor fan connector Front USB connector 2 16

3 17 Memory slot 1 Clear CMOS/Recovery jumper

4 18 Memory slot 2 Serial (COM2) connector

5 19 Memory slot 3 Front audio connector

6 20 Memory slot 4 Internal speaker connector

7 21 24-pin power connector Adapter card slots (2)

8 22 Thermal sensor connector Cover presence (Intrusion) switch connector

9 23 Diskette drive connector PCI Express x1 adapter card slot

10 24 SATA connectors (3) PCI Express x16 graphics adapter card slot

11 25 Parallel (LPT) connector Battery

12 26 Power fan connector System fan connector

13 27 eSATA connector 4-pin power connector

14 Front panel connector

Figure 5. System board parts locations

Chapter 8. Replacing FRUs - Tower computers 89

Removing and reinstalling the front bezel

Attention

Do not open your computer or attempt any repair before reading and understanding the

“Important safety information” in the ThinkCentre Safety and Warranty Guide that came with

your computer. obtain a copy of the To ThinkCentre Safety and Warranty Guide , go to:

http://www.lenovo.com/support

This section provides instructions on how to remove and reinstall the front bezel.

To remove and reinstall the front bezel:

1. Remove the computer cover. See “Removing the computer cover” on page 86.

2. Remove the front bezel by releasing the three plastic tabs on the left side and

pivoting the front bezel outward. Carefully set the front bezel to the side

without disconnecting the power switch and LED assembly cable.

Figure 6. Removing the front bezel

90 Hardware Maintenance Manual

3. To reinstall the front bezel, align the plastic tabs on the right side of the front

bezel with the corresponding holes in the chassis, and then pivot the front

bezel inward until it snaps into position on the left side.

4. Go to “Completing the FRU replacement” on page 122.

Replacing a memory module

Attention

Do not open your computer or attempt any repair before reading and understanding the

“Important safety information” in the ThinkCentre Safety and Warranty Guide that came with

your computer. obtain a copy of the To ThinkCentre Safety and Warranty Guide , go to:

http://www.lenovo.com/support

This section provides instructions on how to replace a memory module.

Your computer has four slots for installing or replacing DDR3 DIMMs (double data

rate 3 dual inline memory modules) that provide up to a maximum of 8 GB of

system memory.

When installing or replacing memory modules, use the following guidelines:

v Use 1.8 240-pin DDR3 SDRAM (double data rate 3 synchronous dynamic V,

random access memory).

v Use 1 GB or 2 GB memory modules in any combination up to a maximum of 8

GB.

Note: Only DDR3 SDRAM DIMMs can be used.

To replace a memory module:

1. Remove the computer cover. See “Removing the computer cover” on page 86.

2. Locate the memory slots. See “Locating parts on the system board” on page 89.

3. Remove the memory module being replaced by opening the retaining clips as

shown.

Figure 7. Removing the memory module

Chapter 8. Replacing FRUs - Tower computers 91

4. Position the replacement memory module over the memory slot. Make sure the

notch on the memory module aligns correctly with the slot key on the 1 2

system board. Push the memory module straight down into the slot until the

retaining clips close.

5. Go to “Completing the FRU replacement” on page 122.

Replacing the power supply

Attention

Do not open your computer or attempt any repair before reading and understanding the

“Important safety information” in the ThinkCentre Safety and Warranty Guide that came with

your computer. obtain a copy of the To ThinkCentre Safety and Warranty Guide , go to:

http://www.lenovo.com/support

This section provides instructions on how to replace the power supply.

Attention

Never remove the cover on a power supply or any part that has the

following label attached.

Hazardous voltage, current, and energy levels are present inside any

component that has this label attached. There are no serviceable parts inside

these components.

To replace the power supply:

1. Remove the computer cover. See “Removing the computer cover” on page 86.

2. Disconnect the power supply cables from the system board and from all

drives. See “Locating parts on the system board” on page 89.

Figure 8. Installing the memory module

92 Hardware Maintenance Manual

3. Lay the computer on its side and remove the four screws at the rear of the

chassis that secure the power supply.

4. Remove the old power supply from the chassis.

5. Ensure that the power supply is the correct replacement. Some power supply

automatically sense the voltage, some power supply are voltage specific, and

some power supply have a voltage-selection switch. If your computer has a

voltage-selection switch, ensure that you set the voltage-selection switch of the

new power supply to match the voltage available at your electrical outlet. If

necessary, use a ballpoint pen to slide the voltage-selection switch to a

different position.

v If the voltage supply range in your local country or region is 100–127 V AC,

set the switch to 115 V.

v If the voltage supply range in your local country or region is 200–240 V AC,

set the switch to 230 V.

6. Install the new power supply into the chassis so that the screw holes in the

power supply align with those in the chassis.

7. Install the four screws to secure the power supply.

Note: Use only screws provided by Lenovo.

8. Reconnect the power supply connectors to the system board.

9. Reconnect a power supply connector to each of the drives.

10. Go to “Completing the FRU replacement” on page 122.

Figure 9. Removing the retaining screws for the power supply

Chapter 8. Replacing FRUs - Tower computers 93

5. Remove the four screws 1 that secure the heat sink and fan assembly to the

system board.

6. Lift the failing heat sink and fan assembly off the system board.

Note: You might have to gently twist the heat sink and fan assembly to free it

from the microprocessor.

7. Position the new heat sink and fan assembly on the plastic retention bracket so

that the four screws are aligned with the posts on the system board. Tighten

the four screws to secure the new heat sink and fan assembly to the system

board.

8. Connect the heat sink and fan assembly cable to the microprocessor fan

connector on the system board.

9. Go to “Completing the FRU replacement” on page 122.

Figure 10. Removing the heat sink and fan assembly

Chapter 8. Replacing FRUs - Tower computers 95

Replacing the microprocessor

Attention

Do not open your computer or attempt any repair before reading and understanding the

“Important safety information” in the ThinkCentre Safety and Warranty Guide that came with

your computer. obtain a copy of the To ThinkCentre Safety and Warranty Guide , go to:

http://www.lenovo.com/support

This section provides instructions on how to replace the microprocessor.

CAUTION:

The heat sink and microprocessor might be very hot. Turn off the computer and

wait three to five minutes to let the computer cool before removing the

computer cover.

To replace the microprocessor:

1. Remove the computer cover. See “Removing the computer cover” on page 86.

2. Lay the computer on its side for easier access to the system board.

3. Remove any parts or cables that may prevent your access to the system board.

4. Disconnect the heat sink and fan assembly cable from the microprocessor fan

connector on the system board. See “Locating parts on the system board” on

page 89.

5. Remove the heat sink and fan assembly. See “Replacing the heat sink and fan

assembly” on page 94.

6. Place the heat sink and fan assembly on its side so that the thermal grease

does not come in contact with anything.

96 Hardware Maintenance Manual

7. Lift the small handle 3 and open the retainer 1 to access the

microprocessor . 2

8. Lift the microprocessor straight up and out of the socket.

Notes:

a. Your microprocessor and socket might look different from the one

illustrated.

b. Note the orientation of the microprocessor in the socket. can either You

look for the small triangle on one corner of the microprocessor or note 1

the orientation of the notches on the microprocessor. This is important 2

when installing the new microprocessor on the system board.

c. Touch only the sides of the microprocessor. Do not touch the gold contacts

on the bottom.

d. Do not drop anything onto the microprocessor socket while it is exposed.

The socket pins must be kept as clean as possible.

Figure Accessing the microprocessor 11.

Chapter 8. Replacing FRUs - Tower computers 97

9. Make sure that the small handle is in the raised position and the

microprocessor retainer is fully open.

10. Remove the protective cover 2 that protects the gold contacts on the new

microprocessor . 1

11. Hold the new microprocessor and align the notches on it with the tabs in the

microprocessor socket, or align the small triangle on one corner with the

corresponding beveled corner of the microprocessor socket.

12. Lower the new microprocessor straight down into the microprocessor socket

on the system board.

13. Close the microprocessor retainer and lock it into position with the small

handle to secure the new microprocessor in the socket.

14. Reinstall the heat sink and fan assembly. See “Replacing the heat sink and fan

assembly” on page 94.

15. Reconnect the heat sink and fan assembly cable to the microprocessor fan

connector on the system board.

16. Reinstall any other parts or reconnect any other cables you removed.

17. Go to “Completing the FRU replacement” on page 122.

Figure 12. Removing the microprocessor

98 Hardware Maintenance Manual

Replacing the system board

Attention

Do not open your computer or attempt any repair before reading and understanding the

“Important safety information” in the ThinkCentre Safety and Warranty Guide that came with

your computer. obtain a copy of the To ThinkCentre Safety and Warranty Guide , go to:

http://www.lenovo.com/support

This section provides instructions on how to replace the system board.

CAUTION:

The heat sink and microprocessor might be very hot. Turn off the computer and

wait three to five minutes to let the computer cool before removing the

computer cover.

Note: When replacing the system board, you must also order a new retention

module for the new system board. Make sure you have a retention module for the

new system board before continuing this procedure.

To replace the system board:

1. Remove the computer cover. See “Removing the computer cover” on page 86.

2. Place the computer on the right side to make the system board more

accessible.

3. Remove any adapter cards installed. See “Replacing an adapter card” on page

103.

4. Disconnect the signal and power cables from the hard disk drive.

Chapter 8. Replacing FRUs - Tower computers 99

The failing system board must be returned with a microprocessor socket cover to

protect the pins during shipping and handling.

To install the microprocessor socket cover:

1. Remove the microprocessor from the microprocessor socket. See “Replacing the

microprocessor” on page 96.

2. Close the microprocessor retainer and lock it into position with the small

handle.

3. Insert the tabs 1 of the socket cover into the hinged side of the socket, and

then press the other side of the socket cover downward until the tabs snap 2

into position.

Figure 13. Tabs on the microprocessor socket cover (bottom view)

Figure 14. Installing the microprocessor socket cover

Chapter 8. Replacing FRUs - Tower computers 101

Replacing the battery

Attention

Do not open your computer or attempt any repair before reading and understanding the

“Important safety information” in the ThinkCentre Safety and Warranty Guide that came with

your computer. obtain a copy of the To ThinkCentre Safety and Warranty Guide , go to:

http://www.lenovo.com/support

This section provides instructions on how to replace the battery.

Your computer has a special type of memory that maintains the date, time, and

settings for built-in features, such as parallel-port assignments (configuration). A

battery keeps this information active when you turn off the computer.

The battery normally requires no charging or maintenance throughout its life;

however, no battery lasts forever. If the battery fails, the date, time, and

configuration information (including passwords) are lost. An error message is

displayed when you turn on the computer.

Refer to the “Lithium battery notice” in the ThinkCentre Safety and Warranty Guide

for information about replacing and disposing of the battery.

To replace the battery:

1. Remove the computer cover. See “Removing the computer cover” on page 86.

2. Locate the battery. See “Locating parts on the system board” on page 89.

3. Remove the old battery.

4. Install a new battery.

Figure 15. Removing the old battery

Figure 16. Installing a new battery

102 Hardware Maintenance Manual

2. At the rear of the computer, press the release button to open the adapter 1

latch and remove the adapter card by pulling it straight out of the adapter 2

card slot.

Notes:

a. The adapter card fits tightly into the card slot. If necessary, alternate moving

each side of the adapter card a small amount until it is removed from the

adapter card slot.

Figure 17. Removing the adapter card

104 Hardware Maintenance Manual

b. If the adapter card is held in place by a retaining latch, press the adapter

card retaining latch downwards to disengage the latch. Grasp the 1

adapter card and then gently pull the adapter card out of the slot.

3. Remove the new adapter from its static-protective package.

4. Install the new adapter card into the same adapter card slot.

Figure 18. Install a new adapter card

Chapter 8. Replacing FRUs - Tower computers 105

5. Ensure the adapter card is fully seated into the adapter card slot.

6. At the rear of the computer, pivot the adapter latch to the closed position to

secure the adapter card.

7. Go to “Completing the FRU replacement” on page 122.

Replacing the primary hard disk drive

Attention

Do not open your computer or attempt any repair before reading and understanding the

“Important safety information” in the that came with ThinkCentre Safety and Warranty Guide

your computer. obtain a copy of the , go to: To ThinkCentre Safety and Warranty Guide

http://www.lenovo.com/support

This section provides instructions on how to replace the primary hard disk drive if

your computer has one. For computer models that do not have an internal hard

disk drive and use a remote hard disk drive accessed through the SMC - Storage

Array, contact your network or storage administrator.

Important

When you receive a new hard disk drive, you also receive a set of Product

Recovery discs Product Recovery discs . The set of enables you to restore the

contents of the hard disk drive to the factory-installed state. For more

information on recovering factory-installed software, refer to “Recovering

software” in your . ThinkCentre User Guide

To replace the primary hard disk drive:

1. Remove the computer cover. See “Removing the computer cover” on page 86.

2. Locate the primary hard disk drive.

3. Disconnect the signal and power cables from the hard disk drive.

106 Hardware Maintenance Manual

4. Press the blue release tab 1 down, slide the hard disk drive cage 2 back,

and pivot it outward.

5. Remove the hard disk drive cage from the chassis by simply sliding it

outward.

6. Pull on the blue handle 3 to release and remove the hard disk drive from

the drive cage.

Figure 19. Removing the primary hard disk drive

Chapter 8. Replacing FRUs - Tower computers 107

7. Remove the hard disk drive from the blue plastic bracket by flexing the sides

of the bracket enough to slide it free of the hard disk drive.

8. To install the new hard disk drive into the blue bracket, flex the bracket and

align pin , pin , pin , and pin on the bracket with the holes in 1 2 3 4

the hard disk drive. Do not touch the circuit board on the bottom of the 5

hard disk drive.

9. Slide the new hard disk drive into the drive cage until it snaps into position.

Figure 20. Installing the primary hard disk drive into bracket

108 Hardware Maintenance Manual

Important

When you receive a new hard disk drive, you also receive a set of Product

Recovery discs Product Recovery discs . The set of enables you to restore the

contents of the hard disk drive to the factory-installed state. For more

information on recovering factory-installed software, refer to “Recovering

software” in your ThinkCentre User Guide .

To replace the secondary hard disk drive:

1. Remove the computer cover. See “Removing the computer cover” on page 86.

2. Locate the secondary hard disk drive.

3. Disconnect the signal and power cables from the hard disk drive.

4. Press the blue release button to release the hard disk drive cage from the

chassis.

5. Remove the hard disk drive cage from the chassis by simply sliding it

outward.

6. Pull on the blue handle to release and remove the hard disk drive from the

hard disk drive cage.

7. Remove the hard disk drive from the blue plastic bracket by flexing the sides

of the bracket enough to slide it free of the hard disk drive.

Figure 22. Removing secondary hard disk drive

110 Hardware Maintenance Manual

8. To install the new hard disk drive into the blue bracket, flex the bracket and

align pin , pin , pin , and pin on the bracket with the holes in 1 2 3 4

the hard disk drive. Do not touch the circuit board on the bottom of the 5

hard disk drive.

Figure 23. Installing the secondary hard disk drive into bracket

Chapter 8. Replacing FRUs - Tower computers 111

9. Slide the new hard disk drive into the hard disk drive cage until it snaps into

position.

10. Install the hard disk drive cage into the chassis until it snaps into position

underneath the metal tab. Make sure that the hard disk drive cage is secure in

the chassis.

11. Connect the signal and power cables to the rear of the new hard disk drive.

12. Go to “Completing the FRU replacement” on page 122.

Replacing the optical drive

Attention

Do not open your computer or attempt any repair before reading and understanding the

“Important safety information” in the ThinkCentre Safety and Warranty Guide that came with

your computer. obtain a copy of the , go to: To ThinkCentre Safety and Warranty Guide

http://www.lenovo.com/support

This section provides instructions on how to replace the optical drive.

To replace the optical drive:

1. Remove the computer cover. See “Removing the computer cover” on page 86.

2. Disconnect the signal and power cables from the rear of the optical drive.

Figure 24. Installing the secondary hard disk drive and drive cage

112 Hardware Maintenance Manual

3. Press the blue release button and remove the optical drive out the front of the

computer.

Note: There is a spare retainer bracket attached to the side of the upper 1

drive cage.

4. Remove the retainer bracket from the drive being replaced and install it on the

new drive.

5. Slide the new optical drive into the bay from the front until it snaps into

position.

6. Connect the signal and power cables to the drive.

7. Go to “Completing the FRU replacement” on page 122.

Figure 25. Removing the optical drive

Figure 26. Retainer bracket for optical drive

Chapter 8. Replacing FRUs - Tower computers 113

Replacing the diskette drive

Attention

Do not open your computer or attempt any repair before reading and understanding the

“Important safety information” in the ThinkCentre Safety and Warranty Guide that came with

your computer. obtain a copy of the To ThinkCentre Safety and Warranty Guide , go to:

http://www.lenovo.com/support

This section provides instructions on how to replace the diskette drive.

To replace the diskette drive:

1. Remove the computer cover. See “Removing the computer cover” on page 86.

2. Remove the front bezel. See “Removing and reinstalling the front bezel” on

page 90.

3. Disconnect the signal and power cables from the rear of the diskette drive.

4. Press the release button and slide the diskette drive out the front of the

computer.

Figure 27. Removing the diskette drive

114 Hardware Maintenance Manual

5. Remove the retainer bracket from the failing diskette drive and install it on the

new diskette drive.

6. Slide the new diskette drive into the drive bay until it snaps into position.

7. Connect the flat cable to the new diskette drive.

8. Replace the front bezel.

9. Go to “Completing the FRU replacement” on page 122.

Replacing the front fan assembly

Attention

Do not open your computer or attempt any repair before reading and understanding the

“Important safety information” in the ThinkCentre Safety and Warranty Guide that came with

your computer. obtain a copy of the To ThinkCentre Safety and Warranty Guide , go to:

http://www.lenovo.com/support

This section provides instructions on how to replace the front fan assembly.

To replace the front fan assembly:

1. Remove the computer cover. See “Removing the computer cover” on page 86.

2. Remove the front bezel. See “Removing and reinstalling the front bezel” on

page 90.

3. Disconnect the front fan assembly cable from the power fan connector on the

system board. See “Locating parts on the system board” on page 89.

Figure 28. Retainer bracket for diskette drive

Chapter 8. Replacing FRUs - Tower computers 115

4. The front fan assembly is attached to the chassis by four rubber mounts.

Remove the front fan assembly by breaking or cutting the rubber mounts and

gently pulling the front fan assembly out of the chassis.

5. Install the new front fan assembly by aligning the new rubber mounts of the

new front fan assembly with the holes on the chassis and push the rubber

mounts through the holes.

Note: The new front fan assembly you received will have four new rubber

mounts attached.

Figure 29. Removing the front fan assembly

116 Hardware Maintenance Manual

6. Pull on the tips of the rubber mounts until the fan assembly is in place.

7. Connect the front fan assembly cable to the power fan connector on the system

board.

8. Go to “Completing the FRU replacement” on page 122.

Replacing the rear fan assembly

Attention

Do not open your computer or attempt any repair before reading and understanding the

“Important safety information” in the ThinkCentre Safety and Warranty Guide that came with

your computer. obtain a copy of the To ThinkCentre Safety and Warranty Guide , go to:

http://www.lenovo.com/support

This section provides instructions on how to replace the rear fan assembly.

To replace the rear fan assembly:

1. Remove the computer cover. See “Removing the computer cover” on page 86.

2. Locate the rear fan assembly. See “Locating components” on page 88.

3. Disconnect the rear fan assembly cable from the system fan connector on the

system board. See “Locating parts on the system board” on page 89.

Figure 30. Installing the front fan assembly

Chapter 8. Replacing FRUs - Tower computers 117

4. The rear fan assembly is attached to the chassis by four rubber mounts.

Remove the rear fan assembly by breaking or cutting the rubber mounts and

gently pulling the rear fan assembly out of the chassis.

5. Install the new rear fan assembly by aligning the new rubber mounts of the

new rear fan assembly with the holes on the chassis and push the rubber

mounts through the holes.

Note: The new rear fan assembly you received will have four new rubber

mounts attached.

Figure 31. Removing the rear fan assembly

118 Hardware Maintenance Manual

6. Pull on the tips of the rubber mounts until the fan assembly is in place.

7. Connect the rear fan assembly cable to the system fan connector on the system

board.

8. Go to “Completing the FRU replacement” on page 122.

Replacing the front audio and USB assembly

Attention

Do not open your computer or attempt any repair before reading and understanding the

“Important safety information” in the ThinkCentre Safety and Warranty Guide that came with

your computer. obtain a copy of the To ThinkCentre Safety and Warranty Guide , go to:

http://www.lenovo.com/support

This section provides instructions on how to replace the front audio and USB

assembly.

To replace the front audio and USB assembly:

1. Remove the computer cover. See “Removing the computer cover” on page 86.

2. Remove the front bezel. See “Removing and reinstalling the front bezel” on

page 90.

Figure 32. Replacing the rear fan assembly

Chapter 8. Replacing FRUs - Tower computers 119

3. Note the cable routing and disconnect the front audio and USB assembly cables

from the system board. See “Locating parts on the system board” on page 89.

4. Remove the screw that secures the front audio and USB assembly to the

chassis, and then remove the front audio and USB assembly.

5. Install the new front audio and USB assembly into the chassis and secure it

with the screw.

6. Connect the new front audio and USB assembly cables to the system board. See

“Locating parts on the system board” on page 89.

7. Route the cables for the new front audio and USB assembly in the chassis.

8. Reinstall the front bezel.

9. Go to “Completing the FRU replacement” on page 122.

Replacing the internal speaker

Attention

Do not open your computer or attempt any repair before reading and understanding the

“Important safety information” in the ThinkCentre Safety and Warranty Guide that came with

your computer. obtain a copy of the To ThinkCentre Safety and Warranty Guide , go to:

http://www.lenovo.com/support

This section provides instructions on how to replace the internal speaker.

To replace the internal speaker:

1. Remove the computer cover. See “Removing the computer cover” on page 86.

2. Locate the internal speaker connector on the system board. See “Locating parts

on the system board” on page 89.

3. Disconnect the internal speaker cable from the system board.

Figure 33. Removing the front audio and USB assembly

120 Hardware Maintenance Manual

4. Push the metal tab on the top of the internal speaker outward and slide the

internal speaker upward to completely remove it from the chassis.

Figure 34. Removing the internal speaker

Chapter 8. Replacing FRUs - Tower computers 121

5. Position the new internal speaker into the metal clips and push downward on

the new internal speaker until it snaps into position.

6. Connect the cable of the new internal speaker to the system board. See

“Locating parts on the system board” on page 89.

7. Go to “Completing the FRU replacement.”

Completing the FRU replacement

After replacing the FRUs, you need to install any removed parts, reinstall the

computer cover, and reconnect any cables, including telephone lines and power

cords. Depending on the FRU that was replaced, you might need to confirm the

updated information in the Setup Utility program, see Chapter 6, “Using the Setup

Utility,” on page 49.

Note: When the power cord is first plugged in, the computer might appear to turn

on for a few seconds and then turn off. This is a normal sequence to enable the

computer to initialize.

To reinstall the computer cover and connect cables to your computer:

1. Ensure that all components have been reassembled correctly and that no tools

or loose screws are left inside your computer. See “Locating components” on

page 88 for the location of various components.

Figure 35. Replacing the internal speaker

122 Hardware Maintenance Manual

2. Position the computer cover on the chassis so that the rail guides on the bottom

of the computer cover engage the rails. Then, push the computer cover closed

until it snaps into position.

3. If the computer cover is secured with thumbscrews, install them.

4. If a computer cover lock is installed, lock the computer cover.

5. Reconnect the external cables and power cords to the computer. See “Locating

connectors on the rear of the computer” on page 85.

6. If you have replaced the system board, you must update (flash) the BIOS. See

“Updating (flashing) BIOS from a disc” on page 656.

7. Some FRU replacements require the configuration to be updated. update To

your configuration, see Chapter 6, “Using the Setup Utility,” on page 49.

Figure 36. Replacing the computer cover

Chapter 8. Replacing FRUs - Tower computers 123

124 Hardware Maintenance Manual

Chapter 9. Replacing FRUs (Machine Types: 3379, 5897, 6137,

6234, 6258, 6303, 7174, 7220, 7346, 7354, 7357, 7360, 7483,

7582, 7627, 7630, 7638, 8910, and 9964.)

Important

Be sure to read and understand Chapter 2, “Safety information,” on page 3

before you replace any FRU. These precautions and guidelines will help you

work safely.

FRU replacements are to be done only by trained service technicians.

This chapter does not contain the remove or replace procedure for all FRUs. Only

the major FRUs are documented.

Locating connectors on the front of the computer

Figure 37 shows the location of the connectors on the front of the computer.

Note: Not all computer models have the following connectors.

1 3 USB connector Headphone connector

2 4 Microphone connector USB connector

Figure 37. Front connector locations

126 Hardware Maintenance Manual

Merk:	Lenovo
Categorie:	Desktop
Model:	ThinkCentre 7360

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