HP Pavilion p6-2015d Handleiding

HP Desktop Pavilion p6-2015d

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Troubleshooting and Maintenance

Guide

Development Company, L.P. The information

contained herein is subject to change

without notice.

The only warranties for Hewlett-Packard

products and services are set forth in the

express statements accompanying such

products and services. Nothing herein

should be construed as constituting an

additional warranty. HP shall not be liable

for technical or editorial errors or omissions

contained herein.

HP assumes no responsibility for the use or

reliability of its software on equipment that is

not furnished by HP.

This document contains proprietary

information that is protected by copyright.

No part of this document may be

photocopied, reproduced, or translated to

another language without the prior written

consent of HP.

Hewlett-Packard Company

P.O. Box 4010

Cupertino, CA 95015-4010

USA

This product incorporates copyright

protection technology that is protected by

U.S. patents and other intellectual property

rights. Use of this copyright protection

technology must be authorized by

Macrovision, and is intended for home and

other limited viewing uses only unless

otherwise authorized by Macrovision.

Reverse engineering or disassembly is

prohibited.

Microsoft and Windows are trademarks of

Microsoft Corporation in the U.S. and other

countries.

HP supports lawful use of technology and

does not endorse or encourage the use of

our products for purposes other than those

permitted by copyright law.

The information in this document is subject to

change without notice.

Understanding hard disk drive space

The hard disk drive on the Hewlett-Packard

and Compaq computers with the Microsoft®

Windows® operating system preinstalled

may appear to be smaller than the size

stated in the product specifications, in the

documentation, or on the box. Hard disk

drives are described and advertised by

manufacturers in terms of decimal (base 10)

capacity. Microsoft Windows and other

programs, such as FDISK, use the binary

(base 2) numbering system.

In decimal notation, one megabyte (MB) is

equal to 1,000,000 bytes, and one

gigabyte (GB) is equal to 1,000,000,000

bytes. In the binary numbering system, one

megabyte is equal to 1,048,576 bytes, and

one gigabyte is equal to 1,073,741,824

bytes. Because of the different measuring

systems, you may see a difference between

the size reported by Microsoft Windows and

the size advertised. The storage capacity of

the hard disk drive is as advertised.

Microsoft Windows reports smaller capacity

in the Windows Explorer tool and in the

computer window because it shows

information about one partition on the hard

disk drive at a time. One of the partitions

contains the System Recovery information.

Note about systems configured with

4 GB of memory

For computers with a 32-bit operating

system, all memory above 3 GB may not be

available because of system resource

requirements.

This limitation is not limited to HP and

Compaq systems. The memory above 3 GB

is used for system resources.

Confirming total memory

The system BIOS displays the full 4 GB of

installed memory.

1. Turn on the PC.

2. Press F10. The BIOS menu is displayed.

Confirm the Total Installed Memory.

Part Number: 671281-001

Table of contents

1 Protecting your computer ................................................................................................. 1

Computer security features ........................................................................................................ 1

2 Troubleshooting ................................................................................................................ 2

Computer does not start ............................................................................................................ 2

Power ..................................................................................................................................... 4

Display (monitor) ...................................................................................................................... 4

Keyboard and mouse (with cable) .............................................................................................. 4

Keyboard and mouse (wireless) ................................................................................................. 6

Speakers and sound ................................................................................................................. 6

Internet access ......................................................................................................................... 7

Software troubleshooting ........................................................................................................... 8

3 System recovery ............................................................................................................. 10

Choosing a system recovery method ......................................................................................... 10

System Recovery options ......................................................................................................... 10

Recovery media ..................................................................................................................... 12

4 Maintenance ................................................................................................................... 15

Schedules and tasks ............................................................................................................... 15

Keeping the computer free of dust, dirt, and heat ....................................................................... 15

Cleaning the computer and monitor .......................................................................................... 16

Cleaning the computer vents .................................................................................................... 16

Cleaning the keyboard and mouse ........................................................................................... 16

Cleaning the touch screen (select models only) ........................................................................... 16

ENWW iii

Product specificaties

Merk:	HP
Categorie:	Desktop
Model:	Pavilion p6-2015d
Kleur van het product:	Zwart
Gewicht:	8000 g
Breedte:	165 mm
Diepte:	389 mm
Hoogte:	368 mm
Frequentie van processor:	3.3 GHz
Processorfamilie:	Intel® Core™ i5
Processormodel:	i5-2500
Aantal processorkernen:	4
Inclusief besturingssysteem:	Windows 7 Home Basic
Ethernet LAN:	Ja
Geïntegreerde geheugenkaartlezer:	Ja
Compatibele geheugenkaarten:	Memory Stick (MS), MS PRO, SD, SDHC
Processor lithografie:	32 nm
Land van herkomst:	China
Aantal USB 2.0-poorten:	6
VGA (D-Sub)poort(en):	1
Aantal HDMI-poorten:	1
Microfoon, line-in ingang:	Ja
DVI-poort:	Ja
Aantal Ethernet LAN (RJ-45)-poorten:	1
Hoofdtelefoonuitgangen:	1
Netvoeding:	300 W
Intern geheugen:	2 GB
Opslagmedia:	HDD
Intern geheugentype:	DDR3-SDRAM
Ethernet LAN, data-overdrachtsnelheden:	10,100,1000 Mbit/s
Bekabelingstechnologie:	10/100/1000Base-T(X)
Intel® Wireless Display (Intel® WiDi):	Nee
Processor socket:	LGA 1155 (Socket H2)
Stepping:	D2
Systeembus:	5 GT/s
Processor aantal threads:	4
PCI Express slots versie:	2.0
Processor operating modes:	64-bit
Processor cache:	6 MB
Bus type:	DMI
Thermal Design Power (TDP):	95 W
Codenaam processor:	Sandy Bridge
Maximaal aantal PCI Express-lijnen:	16
Processor cache type:	Smart Cache
ECC ondersteund door processor:	Nee
Processorfabrikant:	Intel
Architectuur besturingssysteem:	64-bit
Trial-software:	Norton Internet Security 2012 60-day, Norton Online Backup 30-day
Maximum intern geheugen:	8 GB
Totale opslagcapaciteit:	1000 GB
Soort optische drive:	DVD Super Multi
Ingebouwde grafische adapter:	Ja
Familie ingebouwde grafische adapter:	Intel® HD Graphics
On-board graphics adapter model:	Intel® HD Graphics 2000
Basisfrequentie ingebouwde grafische adapter:	850 MHz
Graphics on-board -adapter dynamische frequentie (max):	1100 MHz
On-board grafische adapter ID:	0x102
Ondersteunde instructie sets:	AVX, SSE4.1, SSE4.2
Intel® My WiFi Technology (Intel® MWT):	Nee
Intel® Smart Response Technology:	Nee
Intel® Hyper Threading Technology (Intel® HT Technology):	Nee
Intel® Turbo Boost Technology:	2.0
Intel® Quick Sync Video Technology:	Ja
Intel® InTru™ 3D Technology:	Ja
Intel® Clear Video HD Technology (Intel® CVT HD):	Ja
Intel® Insider™:	Ja
Intel® Flex Memory Access:	Ja
Intel® AES New Instructions (Intel® AES-NI):	Ja
Enhanced Intel SpeedStep Technology:	Ja
Execute Disable Bit:	Ja
Idle States:	Ja
Thermal Monitoring Technologies:	Ja
CPU configuratie (max):	1
Intel® Enhanced Halt State:	Ja
Intel® Clear Video Technology for Mobile Internet Devices (Intel® CVT for MID):	Nee
Intel® VT-x with Extended Page Tables (EPT):	Ja
Ingebouwde opties beschikbaar:	Nee
Intel® Small Business Advantage (Intel® SBA):	Nee
Intel® 64:	Ja
Intel® Virtualization Technology for Directed I/O (VT-d):	Ja
Intel® Clear Video-technologie:	Nee
Intel® Virtualization Technology (VT-x):	Ja
Verpakkingsgrootte processor:	37.5 x 37.5 mm
Conflictvrije processor:	Nee
Intel® Identity Protection Technology (Intel® IPT):	Ja
Versie Intel® Identity Protection Technology:	1.00
ARK ID processor:	52209
Intel® Trusted Execution Technology:	Ja
Intel® Anti-Theft Technology (Intel® AT):	Nee
Intel® Rapid Start Technology:	Nee
Intel® Smart Connect Technology:	Nee
Toetsenbord inbegrepen:	Ja
Audio-uitgangskanalen:	5.1 kanalen
Maximale turbofrequentie van processor:	3.7 GHz
Discreet grafische adapter model:	AMD Radeon HD 6570
Inclusief muis:	Ja
Type behuizing:	Mini Tower
Maximaal intern geheugen ondersteund door processor:	32 GB
Geheugentypen ondersteund door processor:	DDR3-SDRAM
Klokgeheugen-snelheden ondersteund door processor:	1066,1333 MHz
Kloksnelheid geheugen:	1333 MHz
Geheugenlayout:	- GB
Geheugenslots:	2x DIMM
Aantal displays ondersteund (door on-board grafische adapter):	2
Aantal geïnstalleerde processoren:	1
Geheugenbandbreedte ondersteund door de processor ( max):	21 GB/s
Lijnuitgang:	Ja
Lijningang:	Ja
Chipset moederbord:	Intel® H61
Inclusief monitor:	Nee
Grafische geheugen:	1024 GB
Het aantal geïnstalleerde HDD's:	1
HDD capaciteit:	1000 GB
HDD interface:	SATA
HDD rotatiesnelheid:	7200 RPM
CPU multiplier (bus/core ratio):	31
FSB Parity:	Nee
Front-side bus processor:	- MHz
Tcase:	72.6 °C
Intel® Demand Based Switching:	Nee
PCI Express x1 slots:	3
PCI Express x16 slots:	1
Optische drives hoeveelheid:	1
Processorserie:	Intel Core i5-2500 Desktop Series
Intel® Dual Display Capable Technology:	Ja
Intel® FDI Technology:	Ja
Intel® Rapid Storage Technology:	Nee
Intel® Fast Memory Access:	Ja
Type koeling:	Actief
Geheugen kanaal:	Dubbelkanaals
Aantal 5.25" bays:	1
Aantal 3.5" bays:	1
HDD omvang:	3.5 "
Mini PCI Express slots:	1
Geheugenbus:	64 Bit
Non-ECC:	Ja
Voeding, voltage ingang:	100 - 240 V
Wifi:	Nee
Bedrijfstemperatuur (T-T):	10 - 35 °C
Relatieve vochtigheid in bedrijf (V-V):	10 - 90 procent
Type product:	PC
Ingangsfrequentie voeding:	50 - 60 Hz
Afbeeldingentypetoewijzing:	<div><img src="https://ark.intel.com/inc/images/diagrams/diagram-18.gif" title="Block Diagram" /></div>
Processorgeneratie:	Tweede generatie Intel® Core™ i5
BD interface type:	SATA