HP Pavilion dv6-1360ss Handleiding

HP Laptop Pavilion dv6-1360ss

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HP Pavilion dv6 Entertainment PC

Maintenance and Service Guide

Document Part Number: 577850-001

September 2009

This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides

comprehensive information on identifying computer features, components, and spare parts; troubleshooting

computer problems; and performing computer disassembly procedures.

AMD, AMD Athlon, AMD Sempron, AMD Turion, and ATI Mobility Radeon are trademarks of Advanced Micro Devices, Inc.

Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel is a trademark or registered

trademark of Intel Corporation or its subsidiaries in the United States and other countries. Microsoft, Windows, and Windows Vista are

U.S. registered trademarks of Microsoft Corporation. SD Logo is a trademark of its proprietor.

The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in

the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an

additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

First Edition: September 2009

Document Part Number: 577850-001

Safety warning notice

ÅWARNING: To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly

on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface,

such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow

the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the

AC adapter comply with the user-accessible surface temperature limits defined by the International Standard for Safety of

Information Technology Equipment (IEC 60950).

Maintenance and Service GuideMaintenance and Service Guide 1

Contents

1 Product description

2 External component identification

Top components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–1

TouchPad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–1

Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–2

Buttons, speakers, and fingerprint reader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–3

Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–4

Front components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–5

Rear component . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–6

Right-side components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–6

Left-side components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–7

Bottom components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–8

Display components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–9

Wireless antennas (select models only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–10

Additional hardware components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–11

3 Illustrated parts catalog

Serial number location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–1

Computer major components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–2

Display assembly components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–8

Plastics Kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–9

Cable Kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–10

Miscellaneous parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–11

Sequential part number listing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–12

4 Removal and replacement procedures

Preliminary replacement requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1

Tools required . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1

Service considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1

Grounding guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–2

Component replacement procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–5

Serial number location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–5

Computer feet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–6

Battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–7

Webcam/microphone module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–8

Optical drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–9

Memory module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–11

TV tuner module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–13

RTC battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–14

Hard drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–15

WLAN module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–17

Maintenance and Service GuideMaintenance and Service Guide 1–1

Product description

Category Description

Computers

with discrete

graphics

Computers

with UMA

graphics

Product Name HP Pavilion dv6 Entertainment PC

Processors AMD Turion™ II Ultra Dual-Core Mobile processors:

M640, 2.6-GHz with 2-MB L2 cache ✔ ✔

M620, 2.5-GHz with 2-MB L2 cache ✔ ✔

M600, 2.4-GHz with 2-MB L2 cache ✔ ✔

AMD Turion II Dual-Core Mobile processors:

M520, 2.3-GHz with 1-MB L2 cache ✔ ✔

M500, 2.2-GHz with 1-MB L2 cache ✔ ✔

AMD Athlon™ II Dual-Core Processor for Notebook PCs

M320, 2.1-GHz with 1-MB L2 cache ✔ ✔

M300, 2.0-GHz with 1-MB L2 cache ✔ ✔

AMD Sempron™ processor:

M100, 2.0-GHz with 512-GB L2 cache ✔ ✔

Chipset Northbridge: AMD RX881 Chipset ✔

Northbridge: AMD RX880M Chipset ✔

Southbridge: SB710 ✔ ✔

Graphics ATI Mobility Radeon™ HD 4650 (M96) with 1 GB of dedicated video

memory

✔

ATI Mobility Radeon HD 4530 (M92) with 512 MB of dedicated video

memory

✔

AMD internal graphics with 128-MB SidePort video memory ✔

Unified memory architecture (UMA) with shared video memory (ATI

Radeon HD 4200 graphics):

■Up to 251 MB for = 1024-MB system RAM

■Up to 358 MB for > 2048-MB system RAM

■Memory size changes dynamically

✔

■Support for BD playback with HD Decode, and DX10 ✔ ✔

Panel 15.6-inch WXGA (1366 × 768) BrightView LED ✔ ✔

Support for lighted logo on display enclosure ✔ ✔

Typical brightness 200 nits ✔ ✔

(Continued)

External component identification

Maintenance and Service Guide 2–5

Front components

Item Component Description

1 Power light ■On: The computer is on.

■Blinking: The computer is in the Sleep state.

■Off: The computer is off or in Hibernation.

2 Battery light ■On: A battery is charging.

■Blinking: A battery that is the only available power source has reached a

low battery level. When the battery reaches a critical battery level, the

battery light begins blinking rapidly.

■Off: If the computer is plugged into an external power source, the light is

turned off when all batteries in the computer are fully charged. If the

computer is not plugged into an external power source, the light stays off

until the battery reaches a low battery level.

3 Drive light ■Blinking: The hard drive or optical drive is being accessed.

■Amber: HP ProtectSmart Hard Drive Protection has temporarily parked the

hard drive.

4Consumer infrared lens Receives a signal from the remote control.

5Audio-in (microphone) jack Connects an optional computer headset microphone, stereo array

microphone, or monaural microphone.

6Audio-out (headphone) jacks (2) Produce sound when connected to optional powered stereo speakers,

headphones, ear buds, a headset, or television audio.

✎This table describes factory settings. For information about changing factory settings, refer to the user guides located in

Help and Support.

Product specificaties

Merk:	HP
Categorie:	Laptop
Model:	Pavilion dv6-1360ss
Kleur van het product:	Zwart
Gewicht:	2880 g
Breedte:	378.5 mm
Diepte:	258 mm
Breedte verpakking:	450 mm
Diepte verpakking:	160 mm
Hoogte verpakking:	345 mm
Gebruikershandleiding:	Ja
Bluetooth:	Nee
Beeldschermdiagonaal:	15.6 "
Resolutie:	1366 x 768 Pixels
Touchscreen:	Nee
Oorspronkelijke beeldverhouding:	16:9
Frequentie van processor:	2.13 GHz
Processorfamilie:	Intel® Core™2 Duo
Processormodel:	P7450
Aantal processorkernen:	2
Wi-Fi-standaarden:	802.11b, 802.11g
Vormfactor:	Clamshell
Inclusief besturingssysteem:	Windows 7 Home Premium
Type aansluitplug:	3,5 mm
Ethernet LAN:	Ja
Meegeleverde kabels:	AC
Geïntegreerde geheugenkaartlezer:	Ja
Compatibele geheugenkaarten:	Memory Stick (MS), MMC, MS PRO, SD, xD
Audiosysteem:	SRS Premium Sound
Processor lithografie:	45 nm
Snelstartgids:	Ja
Garantiekaart:	Ja
Inclusief AC-adapter:	Ja
Land van herkomst:	China
LED backlight:	Ja
Aantal USB 2.0-poorten:	4
VGA (D-Sub)poort(en):	1
Aantal HDMI-poorten:	1
Microfoon, line-in ingang:	Ja
DVI-poort:	Nee
Aantal Ethernet LAN (RJ-45)-poorten:	1
Bevestigingsmogelijkheid voor kabelslot:	Nee
Aantal ingebouwde luidsprekers:	2
Hoofdtelefoonuitgangen:	2
AC-adapter, vermogen:	90 W
Ingebouwde microfoon:	Ja
Intern geheugen:	4 GB
Opslagmedia:	HDD
Levensduur accu/batterij:	- uur
Intern geheugentype:	DDR3-SDRAM
Ethernet LAN, data-overdrachtsnelheden:	10,100,1000 Mbit/s
Bekabelingstechnologie:	10/100/1000Base-T(X)
Netwerkstandaard:	IEEE 802.11b, IEEE 802.11g
Temperatuur bij opslag:	-20 - 60 °C
Intel® Wireless Display (Intel® WiDi):	Nee
Processor socket:	Socket 478
Stepping:	M0
Systeembus:	- GT/s
Processor aantal threads:	2
Processor operating modes:	64-bit
Processor cache:	3 MB
Tjunction:	90 °C
Bus type:	FSB
Thermal Design Power (TDP):	25 W
Codenaam processor:	Penryn
Processor cache type:	L2
ECC ondersteund door processor:	Nee
Processorfabrikant:	Intel
Architectuur besturingssysteem:	64-bit
Maximum intern geheugen:	8 GB
Totale opslagcapaciteit:	500 GB
Soort optische drive:	DVD Super Multi DL
Ingebouwde grafische adapter:	Nee
Aparte grafische adapter:	Ja
On-board graphics adapter model:	Niet beschikbaar
Numeriek toetsenblok:	Ja
Intel® My WiFi Technology (Intel® MWT):	Nee
Intel® Hyper Threading Technology (Intel® HT Technology):	Nee
Intel® Turbo Boost Technology:	Nee
Intel® Quick Sync Video Technology:	Nee
Intel® InTru™ 3D Technology:	Nee
Intel® Clear Video HD Technology (Intel® CVT HD):	Nee
Intel® Insider™:	Nee
Intel® Flex Memory Access:	Nee
Intel® AES New Instructions (Intel® AES-NI):	Nee
Enhanced Intel SpeedStep Technology:	Ja
Execute Disable Bit:	Ja
Thermal Monitoring Technologies:	Nee
Intel® Enhanced Halt State:	Nee
Intel® Clear Video Technology for Mobile Internet Devices (Intel® CVT for MID):	Nee
Intel® VT-x with Extended Page Tables (EPT):	Nee
Ingebouwde opties beschikbaar:	Nee
Intel® 64:	Ja
Intel® Virtualization Technology for Directed I/O (VT-d):	Nee
Intel® Clear Video-technologie:	Nee
Intel® Virtualization Technology (VT-x):	Nee
Conflictvrije processor:	Nee
ARK ID processor:	36734
Intel® Trusted Execution Technology:	Nee
Intel® Anti-Theft Technology (Intel® AT):	Nee
SmartCard-slot:	Nee
Luchtvochtigheid bij opslag:	5 - 95 procent
Discreet grafische adapter model:	AMD Mobility Radeon HD 4530
Aanwijsapparaat:	Touchpad
Windows-toetsen:	Ja
Merk luidsprekers:	Altec Lansing
Geheugenlayout:	2 x 2 GB
Geheugenslots:	2x SO-DIMM
Geheugen form factor:	SO-DIMM
Beeldoppervlakte:	Glans
Hoogte, in bedrijf:	-15 - 3048 m
Hoogte bij opslag:	-15 - 12192 m
Grafische geheugen:	0.512 GB
Het aantal geïnstalleerde HDD's:	1
HDD capaciteit:	500 GB
HDD interface:	SATA
HDD rotatiesnelheid:	5400 RPM
Aantal IEEE 1394-/Firewire-poorten:	1
CPU multiplier (bus/core ratio):	7.5
FSB Parity:	Nee
Front-side bus processor:	1066 MHz
Processing die grootte:	107 mm²
Aantal Processing Die Transistors:	410 M
Intel® Demand Based Switching:	Nee
Charging port type:	DC-in ingang
Meegeleverde drivers:	Ja
Type CardBus PCMCIA-slot:	Nee
Processorserie:	Intel Core 2 Duo P7000 Series
Maximaal geheugen grafische adapter:	1.79 GB
ExpressCard slot:	Ja
S/PDIF-uitgang:	Nee
Hoogte (voorzijde):	34 mm
Hoogte (achterzijde):	42 mm
Intel® Dual Display Capable Technology:	Nee
Intel® FDI Technology:	Nee
Intel® Rapid Storage Technology:	Nee
Intel® Fast Memory Access:	Nee
Afstandsbediening inbegrepen:	Ja
LightScribe:	Ja
Aantal eSATA-poorten:	1
Microfoonaansluiting:	3,5 mm
Wifi:	Ja
Bedrijfstemperatuur (T-T):	5 - 35 °C
Relatieve vochtigheid in bedrijf (V-V):	10 - 90 procent
Type product:	Notebook
Batterijtechnologie:	Lithium-Ion (Li-Ion)
Aantal batterijcellen:	6