Alienware Area-51m Handleiding
Lees hieronder de đź“– handleiding in het Nederlandse voor Alienware Area-51m (110 pagina's) in de categorie Laptop. Deze handleiding was nuttig voor 48 personen en werd door 2 gebruikers gemiddeld met 4.5 sterren beoordeeld
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Alienware Area-51m
Service Manual
Computer Model: Alienware Area-51m
Regulatory Model: P38E
Regulatory Type: P38E001
Notes, cautions, and warnings
NOTE: A NOTE indicates important information that helps you make better use of your product.
CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid
the problem.
WARNING: A WARNING indicates a potential for property damage, personal injury, or death.
© 2019 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries.
Other trademarks may be trademarks of their respective owners.
2019 - 01
Rev. A00
Contents
Before working inside your computer................................................................................8
Before you begin ................................................................................................................................................8
After working inside your computer..................................................................................9
Safety instructions............................................................................................................ 10
Electrostatic discharge—ESD protection.............................................................................................................10
ESD service kit eld ...........................................................................................................................................11
Components of an ESD service kiteld ..........................................................................................................11
ESD protection summary .............................................................................................................................. 11
Transporting sensitive components......................................................................................................................12
Lifting equipment ........................................................................................................................................12
Recommended tools.......................................................................................................... 13
Screw list............................................................................................................................14
Removing the base cover.................................................................................................. 16
Procedure......................................................................................................................................................... 16
Replacing the base cover.................................................................................................. 17
Procedure..........................................................................................................................................................17
Removing the battery....................................................................................................... 19
Lithium-ion battery precautions..........................................................................................................................19
Prerequisites......................................................................................................................................................19
Procedure......................................................................................................................................................... 19
Replacing the battery........................................................................................................21
Procedure .........................................................................................................................................................21
Post-requisites................................................................................................................................................... 21
Removing the memory modules....................................................................................... 22
Prerequisites..................................................................................................................................................... 22
Procedure.........................................................................................................................................................22
Replacing the memory modules....................................................................................... 24
Procedure ........................................................................................................................................................24
Post-requisites.................................................................................................................................................. 24
Removing the wireless card..............................................................................................25
Prerequisites..................................................................................................................................................... 25
Procedure.........................................................................................................................................................25
3
Replacing the wireless card..............................................................................................27
Procedure......................................................................................................................................................... 27
Post-requisites...................................................................................................................................................28
Removing the solid-state drives.......................................................................................29
Prerequisites..................................................................................................................................................... 29
Procedure to remove M.2 2230 card................................................................................................................. 29
Procedure to remove M.2 2280 card................................................................................................................. 30
Replacing the solid-state drives....................................................................................... 31
Procedure to replace M.2 2230 card.................................................................................................................. 31
Procedure to replace M.2 2280 card..................................................................................................................32
Post-requisites...................................................................................................................................................33
Removing the hard drive.................................................................................................. 34
Prerequisites..................................................................................................................................................... 34
Procedure.........................................................................................................................................................34
Replacing the hard drive.................................................................................................. 36
Procedure.........................................................................................................................................................36
Post-requisites...................................................................................................................................................38
Removing the rear-I/O cover.......................................................................................... 39
Prerequisites..................................................................................................................................................... 39
Procedure.........................................................................................................................................................39
Replacing the rear-I/O cover.......................................................................................... 40
Procedure.........................................................................................................................................................40
Post-requisites.................................................................................................................................................. 40
Removing the audio daughter-board............................................................................... 41
Prerequisites......................................................................................................................................................41
Procedure......................................................................................................................................................... 41
Replacing the audio daughter-board...............................................................................42
Procedure.........................................................................................................................................................42
Post-requisites.................................................................................................................................................. 42
Removing the speakers.....................................................................................................43
Prerequisites..................................................................................................................................................... 43
Procedure.........................................................................................................................................................43
Replacing the speakers.....................................................................................................44
Procedure ........................................................................................................................................................44
Post-requisites.................................................................................................................................................. 44
4
Removing the coin-cell battery........................................................................................ 46
Prerequisites..................................................................................................................................................... 46
Procedure.........................................................................................................................................................46
Replacing the coin-cell battery........................................................................................ 47
Procedure.........................................................................................................................................................47
Post-requisites...................................................................................................................................................47
Removing the touchpad....................................................................................................48
Prerequisites..................................................................................................................................................... 48
Procedure.........................................................................................................................................................48
Replacing the touchpad....................................................................................................50
Procedure........................................................................................................................................................ 50
Post-requisites.................................................................................................................................................. 50
Removing the display assembly....................................................................................... 52
Prerequisites..................................................................................................................................................... 52
Procedure.........................................................................................................................................................52
Replacing the display assembly....................................................................................... 55
Procedure.........................................................................................................................................................55
Post-requisites.................................................................................................................................................. 56
Removing the computer base...........................................................................................57
Prerequisites..................................................................................................................................................... 57
Procedure.........................................................................................................................................................57
Replacing the computer base...........................................................................................60
Procedure........................................................................................................................................................ 60
Post-requisites................................................................................................................................................... 61
Removing the heat-sink assembly....................................................................................62
Prerequisites..................................................................................................................................................... 62
Procedure.........................................................................................................................................................62
Replacing the heat-sink assembly....................................................................................64
Procedure ........................................................................................................................................................64
Post-requisites.................................................................................................................................................. 65
Removing the left power-adapter port............................................................................66
Prerequisites..................................................................................................................................................... 66
Procedure.........................................................................................................................................................66
5
Replacing the left power-adapter port............................................................................67
Procedure.........................................................................................................................................................67
Post-requisites...................................................................................................................................................67
Removing the processor................................................................................................... 69
Prerequisites..................................................................................................................................................... 69
Procedure.........................................................................................................................................................69
Replacing the processor....................................................................................................71
Procedure..........................................................................................................................................................71
Post-requisites................................................................................................................................................... 71
Removing the graphics card............................................................................................. 72
Prerequisites..................................................................................................................................................... 72
Procedure......................................................................................................................................................... 72
Replacing the graphics card............................................................................................. 74
Procedure......................................................................................................................................................... 74
Post-requisites...................................................................................................................................................74
Removing the system board............................................................................................. 76
Prerequisites......................................................................................................................................................76
Procedure......................................................................................................................................................... 76
Replacing the system board............................................................................................. 80
Procedure ........................................................................................................................................................80
Post-requisites...................................................................................................................................................82
Entering the Service Tag in the BIOS setup program........................................................................................... 82
Removing the right power-adapter port......................................................................... 83
Prerequisites..................................................................................................................................................... 83
Procedure......................................................................................................................................................... 83
Replacing the right power-adapter port......................................................................... 85
Procedure.........................................................................................................................................................85
Post-requisites.................................................................................................................................................. 85
Removing the keyboard....................................................................................................87
Prerequisites......................................................................................................................................................87
Procedure......................................................................................................................................................... 87
Replacing the keyboard....................................................................................................90
Procedure........................................................................................................................................................ 90
Post-requisites...................................................................................................................................................91
6
Removing the macro keys.................................................................................................92
Prerequisites..................................................................................................................................................... 92
Procedure.........................................................................................................................................................92
Replacing the macro keys.................................................................................................94
Procedure.........................................................................................................................................................94
Post-requisites.................................................................................................................................................. 94
Removing the palm-rest assembly................................................................................... 96
Prerequisites.....................................................................................................................................................96
Procedure.........................................................................................................................................................96
Replacing the palm-rest assembly................................................................................... 98
Procedure.........................................................................................................................................................98
Post-requisites...................................................................................................................................................98
Device drivers................................................................................................................. 100
Intel Chipset Software Installation Utility.......................................................................................................... 100
Video drivers.................................................................................................................................................. 100
Intel Serial IO driver........................................................................................................................................ 100
Intel Trusted Execution Engine Interface...........................................................................................................100
Intel Virtual Button driver................................................................................................................................100
Wireless and Bluetooth drivers.........................................................................................................................100
System setup....................................................................................................................101
System setup....................................................................................................................................................101
Entering BIOS setup program...........................................................................................................................101
Navigation keys............................................................................................................................................... 101
Boot Sequence................................................................................................................................................ 101
System setup options....................................................................................................................................... 102
Clearing CMOS settings...................................................................................................................................107
Clearing BIOS (System Setup) and System passwords........................................................................................107
Troubleshooting.............................................................................................................. 108
Flashing the BIOS............................................................................................................................................108
Flashing BIOS (USB key)................................................................................................................................. 108
Enhanced Pre-Boot System Assessment (ePSA) diagnostics............................................................................... 108
Running the ePSA diagnostics....................................................................................................................109
System diagnostic lights...................................................................................................................................109
Enabling Intel Optane memory......................................................................................................................... 110
Disabling Intel Optane memory........................................................................................................................ 110
WiFi power cycle..............................................................................................................................................111
Flea power release............................................................................................................................................111
7
Before working inside your computer
NOTE: The images in this document may from your computer depending on the you ordered.dier conguration
Before you begin
1 Save and close all open and exit all open applications.les
2 Start Power Shut downShut down your computer. Click → → .
NOTE: If you are using a dierent operating system, see the documentation of your operating system for shut-
down instructions.
3 Disconnect your computer and all attached devices from their electrical outlets.
4 Disconnect all attached network devices and peripherals, such as keyboard, mouse, and monitor from your computer.
5 Remove any media card and optical disc from your computer, if applicable.
8
After working inside your computer
CAUTION: Leaving stray or loose screws inside your computer may severely damage your computer.
1 Replace all screws and ensure that no stray screws remain inside your computer.
2 Connect any external devices, peripherals, or cables you removed before working on your computer.
3 Replace any media cards, discs, or any other parts that you removed before working on your computer.
4 Connect your computer and all attached devices to their electrical outlets.
5 Turn on your computer.
9
Safety instructions
Use the following safety guidelines to protect your computer from potential damage and ensure your personal safety.
WARNING: Before working inside your computer, read the safety information that shipped with your computer. For
more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance.
WARNING: Disconnect all power sources before opening the computer cover or panels. After you working nish
inside the computer, replace all covers, panels, and screws before connecting to the electrical outlet.
CAUTION: To avoid damaging the computer, ensure that the work surface is and clean.at
CAUTION: To avoid damaging the components and cards, handle them by their edges, and avoid touching pins and
contacts.
CAUTION: You should only perform troubleshooting and repairs as authorized or directed by the Dell technical
assistance team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. See the
safety instructions that shipped with the product or at www.dell.com/regulatory_compliance.
CAUTION: Before touching anything inside your computer, ground yourself by touching an unpainted metal surface,
such as the metal at the back of the computer. While you work, periodically touch an unpainted metal surface to
dissipate static electricity, which could harm internal components.
CAUTION: When you disconnect a cable, pull on its connector or on its pull tab, not on the cable itself. Some cables
have connectors with locking tabs or thumb-screws that you must disengage before disconnecting the cable. When
disconnecting cables, keep them evenly aligned to avoid bending any connector pins. When connecting cables,
ensure that the ports and connectors are correctly oriented and aligned.
CAUTION: Press and eject any installed card from the media-card reader.
Electrostatic discharge—ESD protection
ESD is a major concern when you handle electronic components, especially sensitive components such as expansion cards,
processors, memory DIMMs, and system boards. Very slight charges can damage circuits in ways that may not be obvious, such
as intermittent problems or a shortened product life span. As the industry pushes for lower power requirements and increased
density, ESD protection is an increasing concern.
Due to the increased density of semiconductors used in recent Dell products, the sensitivity to static damage is now higher than
in previous Dell products. For this reason, some previously approved methods of handling parts are no longer applicable.
Two recognized types of ESD damage are catastrophic and intermittent failures.
• – Catastrophic failures represent approximately 20 percent of ESD-related failures. The damage causes an Catastrophic
immediate and complete loss of device functionality. An example of catastrophic failure is a memory DIMM that has
received a static shock and immediately generates a "No POST/No Video" symptom with a beep code emitted for missing
or nonfunctional memory.
•Intermittent – Intermittent failures represent approximately 80 percent of ESD-related failures. The high rate of
intermittent failures means that most of the time when damage occurs, it is not immediately recognizable. The DIMM
receives a static shock, but the tracing is merely weakened and does not immediately produce outward symptoms related to
the damage. The weakened trace may take weeks or months to melt, and in the meantime may cause degradation of
memory integrity, intermittent memory errors, etc.
The more type of damage to recognize and troubleshoot is the intermittent (also called latent or "walking wounded") dicult
failure.
Perform the following steps to prevent ESD damage:
• Use a wired ESD wrist strap that is properly grounded. The use of wireless anti-static straps is no longer allowed; they do
not provide adequate protection. Touching the chassis before handling parts does not ensure adequate ESD protection on
parts with increased sensitivity to ESD damage.
• Handle all static-sensitive components in a static-safe area. If possible, use anti-static pads and workbench pads.oor
10
• When unpacking a static-sensitive component from its shipping carton, do not remove the component from the anti-static
packing material until you are ready to install the component. Before unwrapping the anti-static packaging, ensure that you
discharge static electricity from your body.
• Before transporting a static-sensitive component, place it in an anti-static container or packaging.
ESD service kit eld
The unmonitored Field Service kit is the most commonly used service kit. Each Field Service kit includes three main
components: anti-static mat, wrist strap, and bonding wire.
Components of an ESD service kiteld
The components of an ESD service kit are:eld
• – The anti-static mat is dissipative and parts can be placed on it during service procedures. When using an Anti-Static Mat
anti-static mat, your wrist strap should be snug and the bonding wire should be connected to the mat and to any bare metal
on the system being worked on. Once deployed properly, service parts can be removed from the ESD bag and placed
directly on the mat. ESD-sensitive items are safe in your hand, on the ESD mat, in the system, or inside a bag.
•Wrist Strap and Bonding Wire – The wrist strap and bonding wire can be either directly connected between your wrist
and bare metal on the hardware if the ESD mat is not required, or connected to the anti-static mat to protect hardware that
is temporarily placed on the mat. The physical connection of the wrist strap and bonding wire between your skin, the ESD
mat, and the hardware is known as bonding. Use only Field Service kits with a wrist strap, mat, and bonding wire. Never use
wireless wrist straps. Always be aware that the internal wires of a wrist strap are prone to damage from normal wear and
tear, and must be checked regularly with a wrist strap tester in order to avoid accidental ESD hardware damage. It is
recommended to test the wrist strap and bonding wire at least once per week.
•ESD Wrist Strap Tester – The wires inside of an ESD strap are prone to damage over time. When using an unmonitored kit,
it is a best practice to regularly test the strap prior to each service call, and at a minimum, test once per week. A wrist strap
tester is the best method for doing this test. If you do not have your own wrist strap tester, check with your regional to oce
nd out if they have one. To perform the test, plug the wrist-strap's bonding-wire into the tester while it is strapped to your
wrist and push the button to test. A green LED is lit if the test is successful; a red LED is lit and an alarm sounds if the test
fails.
• – It is critical to keep ESD sensitive devices, such as plastic heat sink casings, away from internal parts Insulator Elements
that are insulators and often highly charged.
•Working Environment – Before deploying the ESD Field Service kit, assess the situation at the customer location. For
example, deploying the kit for a server environment is than for a desktop or portable environment. Servers are dierent
typically installed in a rack within a data center; desktops or portables are typically placed on desks or cubicles. oce
Always look for a large open work area that is free of clutter and large enough to deploy the ESD kit with additional at
space to accommodate the type of system that is being repaired. The workspace should also be free of insulators that can
cause an ESD event. On the work area, insulators such as Styrofoam and other plastics should always be moved at least 12
inches or 30 centimeters away from sensitive parts before physically handling any hardware components.
•ESD Packaging – All ESD-sensitive devices must be shipped and received in static-safe packaging. Metal, static-shielded
bags are preferred. However, you should always return the damaged part using the same ESD bag and packaging that the
new part arrived in. The ESD bag should be folded over and taped shut and all the same foam packing material should be
used in the original box that the new part arrived in. ESD-sensitive devices should be removed from packaging only at an
ESD-protected work surface, and parts should never be placed on top of the ESD bag because only the inside of the bag is
shielded. Always place parts in your hand, on the ESD mat, in the system, or inside an anti-static bag.
•Transporting Sensitive Components – When transporting ESD sensitive components such as replacement parts or parts to
be returned to Dell, it is critical to place these parts in anti-static bags for safe transport.
ESD protection summary
It is recommended that all service technicians use the traditional wired ESD grounding wrist strap and protective anti-eld
static mat at all times when servicing Dell products. In addition, it is critical that technicians keep sensitive parts separate from
all insulator parts while performing service and that they use anti-static bags for transporting sensitive components.
11
Transporting sensitive components
When transporting ESD sensitive components such as replacement parts or parts to be returned to Dell, it is critical to place
these parts in anti-static bags for safe transport.
Lifting equipment
Adhere to the following guidelines when lifting heavy weight equipment:
CAUTION: Do not lift greater than 50 pounds. Always obtain additional resources or use a mechanical lifting device.
1 Get a balanced footing. Keep your feet apart for a stable base, and point your toes out. rm
2 Tighten stomach muscles. Abdominal muscles support your spine when you lift, osetting the force of the load.
3 Lift with your legs, not your back.
4 Keep the load close. The closer it is to your spine, the less force it exerts on your back.
5 Keep your back upright, whether lifting or setting down the load. Do not add the weight of your body to the load. Avoid
twisting your body and back.
6 Follow the same techniques in reverse to set the load down.
12
Recommended tools
The procedures in this document may require the following tools:
• Philips screwdriver #1
• Flat-head screwdriver
• Plastic scribe
13
Screw list
NOTE: When removing screws from a component, it is recommended to note the screw type, the quantity of screws,
and then place them in a screw storage box. This is to ensure that the correct number of screws and correct screw
type is restored when the component is replaced.
NOTE: Some computers have magnetic surfaces. Ensure that the screws are not left attached to such surface when
replacing a component.
NOTE: Screw color may vary with the ordered.conguration
Table 1. Screw list
Component Secured to Screw type Quantity Screw image
Audio daughter-board Palm-rest assembly M2.5x2.5 3
Battery Palm-rest assembly M2.5x5 6
Computer base Palm-rest assembly M2.5x12 1
Computer base Palm-rest assembly M2.5x8 14
Display-cable bracket Graphics card M2x3 1
Display assembly Computer base M2.5x8 2
Display assembly Palm-rest assembly M2.5x2.5 4
Graphics card System board M2x3 3
Graphics-card cable Graphics card M2x3 2
Graphics-card cable System board M2x3 2
Heat-sink assembly Palm-rest assembly M2.5x5 2
Keyboard bracket Palm-rest assembly M2x3 15
Keyboard bracket Keyboard M2.5x2.5 3
14
Component Secured to Screw type Quantity Screw image
Hard-drive assembly Palm-rest assembly M2.5x5 4
Hard-drive bracket Hard drive M3x3 4
Power-adapter port
bracket
Palm-rest assembly M2x3 1
Rear-I/O cover Computer base M2.5x2.5 4
Rear-I/O cover Palm-rest assembly M2.5x7 2
System board Palm-rest assembly M2.5x5 2
Solid-state drive Palm-rest assembly M2x3 2
Touchpad bracket Palm-rest assembly M2x3 5
Wireless-card bracket System board M2x3 1
15
Removing the base cover
WARNING: Before working inside your computer, read the safety information that shipped with your computer and
follow the steps in Before working inside your computer. After working inside your computer, follow the instructions
in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at
www.dell.com/regulatory_compliance.
Procedure
1 Loose the six captive screws that secure the base cover to the computer base.
2 Starting from the middle of the bottom side, pry open the base cover with a plastic scribe.
3 Slide the base cover the computer base.o
4 Disconnect the battery cable from the system board.
5 Press and hold the power button for seconds to ground the system board.ve
16
Replacing the base cover
WARNING: Before working inside your computer, read the safety information that shipped with your computer and
follow the steps in Before working inside your computer. After working inside your computer, follow the instructions
in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at
www.dell.com/regulatory_compliance.
Procedure
1 Connect the battery cable to the system board.
2 Slide the tabs on the base cover into the slots on the computer base and snap the base cover into place.
17
3 Tighten the six captive screws that secure the base cover to the computer base.
18
Removing the battery
WARNING: Before working inside your computer, read the safety information that shipped with your computer and
follow the steps in Before working inside your computer. After working inside your computer, follow the instructions
in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at
www.dell.com/regulatory_compliance.
Lithium-ion battery precautions
CAUTION:
• Exercise caution when handling Lithium-ion batteries.
• Discharge the battery as much as possible before removing it from the system. This can be done by disconnecting the
AC adapter from the system to allow the battery to drain.
• Do not crush, drop, mutilate, or penetrate the battery with foreign objects.
• Do not expose the battery to high temperatures, or disassemble battery packs and cells.
• Do not apply pressure to the surface of the battery.
• Do not bend the battery.
• Do not use tools of any kind to pry on or against the battery.
• If a battery gets stuck in a device as a result of swelling, do not try to free it as puncturing, bending, or crushing a
Lithium-ion battery can be dangerous. In such an instance, the entire system should be replaced. Contact https://
www.dell.com/support for assistance and further instructions.
• Always purchase genuine batteries from https://www.dell.com or authorized Dell partners and re-sellers.
Prerequisites
Remove the base cover.
Procedure
1 Using the pull tab, disconnect the battery cable from the system board and remove it from the routing guides on the
computer base (applicable only if not disconnected earlier).
2 Remove the six screws (M2.5x5) that secure the battery to the palm-rest assembly.
19
3 Lift the battery the palm-rest assembly.o
20
Replacing the battery
WARNING: Before working inside your computer, read the safety information that shipped with your computer and
follow the steps in Before working inside your computer. After working inside your computer, follow the instructions
in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at
www.dell.com/regulatory_compliance.
Procedure
1 Align the screw holes on the battery with the screw holes on the palm-rest assembly.
2 Replace the six screws (M2.5x5) that secure the battery to the palm-rest assembly.
3 Route the battery cable through the routing guides on the computer base and connect the battery cable to the system
board.
Post-requisites
Replace the .base cover
21
Removing the memory modules
WARNING: Before working inside your computer, read the safety information that shipped with your computer and
follow the steps in Before working inside your computer. After working inside your computer, follow the instructions
in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at
www.dell.com/regulatory_compliance.
Prerequisites
Remove the base cover.
Procedure
1 Locate the memory modules on your computer.
2 Use your to carefully spread apart the securing-clips on each end of the memory-module slot until the memory ngertips
module pops up.
22
3 Remove the memory module from the memory-module slot.
23
Replacing the memory modules
WARNING: Before working inside your computer, read the safety information that shipped with your computer and
follow the steps in Before working inside your computer. After working inside your computer, follow the instructions
in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at
www.dell.com/regulatory_compliance.
Procedure
1 Align the notch on the memory module with the tab on the memory-module slot.
2 Slide the memory module into the slot at an angle.rmly
3 Press the memory module down until it clicks into place.
NOTE: If you do not hear the click, remove the memory module and reinstall it.
Post-requisites
Replace the .base cover
24
Removing the wireless card
WARNING: Before working inside your computer, read the safety information that shipped with your computer and
follow the steps in Before working inside your computer. After working inside your computer, follow the instructions
in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at
www.dell.com/regulatory_compliance.
Prerequisites
Remove the base cover.
Procedure
1 Locate the wireless card on your computer.
2 Remove the screw (M2x3) that secures the wireless-card bracket to the system board.
3 Slide and remove the wireless-card bracket from the wireless card.
4 Slide and remove the wireless card from the wireless-card slot.
25
5 Disconnect the antenna cables from the wireless card.
26
Replacing the wireless card
WARNING: Before working inside your computer, read the safety information that shipped with your computer and
follow the steps in Before working inside your computer. After working inside your computer, follow the instructions
in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at
www.dell.com/regulatory_compliance.
Procedure
CAUTION: To avoid damage to the wireless card, do not place any cables under it.
1 Connect the antenna cables to the wireless card.
The following table provides the antenna-cable color scheme for the wireless card that is supported by your computer.
Table 2. Antenna-cable color scheme
Connectors on the wireless card Antenna-cable color
Main (white triangle) White
Auxiliary (black triangle) Black
2 Slide and replace the wireless-card bracket on the wireless-card.
3 Align the notch on the wireless card with the tab on the wireless-card slot and insert the wireless card at an angle into the
wireless-card slot.
4 Replace the screw (M2x3) that secures the wireless-card bracket to the system board.
27
Post-requisites
Replace the .base cover
28
Removing the solid-state drives
WARNING: Before working inside your computer, read the safety information that shipped with your computer and
follow the steps in Before working inside your computer. After working inside your computer, follow the instructions
in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at
www.dell.com/regulatory_compliance.
CAUTION: Solid-state drives are fragile. Exercise care when handling the solid-state drive.
CAUTION: To avoid data loss, do not remove the solid-state drive while the computer is in sleep or on state.
Prerequisites
Remove the base cover.
Procedure to remove M.2 2230 card
NOTE: This procedure applies only to computers shipped with a M.2 2230 card installed.
NOTE: Depending on the ordered the computer may have up to two M.2 cards installed. Supported conguration
card per M.2 card slot:congurations
• M.2 2230 solid-state drive
• M.2 2280 solid-state drive/Intel Optane storage
1 Remove the screw (M2x3) that secures the M.2 thermal shield to the palm-rest assembly and system board.
2 Lift the M.2 thermal shield from the palm-rest assembly and system board.
3 Remove the screw (M2x3) that secures the M.2 2230 card to the palm-rest assembly.
29
4 Slide and remove the M.2 2230 solid-state drive from the M.2 solid-state drive slot on the system board.
Procedure to remove M.2 2280 card
NOTE: This procedure applies only to computers shipped with a M.2 2280 card installed.
NOTE: Depending on the ordered, the computer may have up to two M.2 cards installed. Supported conguration
card per M.2 card slot:congurations
• M.2 2230 solid-state drive
• M.2 2280 solid-state drive/Intel Optane storage
1 Remove the screw (M2x3) that secures the thermal shield and the solid-state drive to the computer base.
2 Slide and lift the thermal shield from the computer base.
3 Slide and remove the M.2 2280 solid-state drive from the M.2 solid-state drive slot on the system board.
30
Replacing the solid-state drives
WARNING: Before working inside your computer, read the safety information that shipped with your computer and
follow the steps in Before working inside your computer. After working inside your computer, follow the instructions
in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at
www.dell.com/regulatory_compliance.
CAUTION: Solid-state drives are fragile. Exercise care when handling the solid-state drive.
Procedure to replace M.2 2230 card
NOTE: This procedure applies only to computers shipped with a M.2 2230 card installed.
NOTE: Depending on the ordered the computer may have up to two M.2 cards installed. Supported conguration
card per M.2 card slot:congurations
• M.2 2230 solid-state drive
• M.2 2280 solid-state drive/Intel Optane storage
1 Align the notch on the M.2 2230 solid-state drive with the tab on the M.2 solid-state drive slot on the system board.
2 Slide the M.2 2230 solid-state drive into the M.2 solid-state drive slot on the system board.
3 Replace the screw (M2x3) that secures the M.2 2230 solid-state drive to the palm-rest assembly.
4 Align the screw holes of the M.2 thermal shield with the screw holes on the palm-rest assembly and system board.
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5 Replace the screw (M2x3) that secures the M.2 thermal shield to the palm-rest assembly and system board.
Procedure to replace M.2 2280 card
NOTE: This procedure applies only to computers shipped with a M.2 2280 card installed.
NOTE: Depending on the ordered, the computer may have up to two M.2 cards installed. Supported conguration
card per M.2 card slot:congurations
• M.2 2230 solid-state drive
• M.2 2280 solid-state drive/Intel Optane storage
NOTE: Install the solid-state drive to the SSD1 slot before installing the solid-state drive to the SSD2 slot on the
system board.
1 Align the notch on the M.2 2280 solid-state drive with the tab on the M.2 solid-state drive slot on the system board.
2 Slide the M.2 2280 solid-state drive into the M.2 solid-state drive slot on the system board.
3 Align the screw holes on the thermal shield with the screw holes on the computer base.
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4 Replace the screw (M2x3) that secures the solid-state drive and the thermal shield to the computer base.
Post-requisites
Replace the .base cover
33
Removing the hard drive
WARNING: Before working inside your computer, read the safety information that shipped with your computer and
follow the steps in Before working inside your computer. After working inside your computer, follow the instructions
in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at
www.dell.com/regulatory_compliance.
CAUTION: Hard drives are fragile. Exercise care when handling the hard drive.
CAUTION: To avoid data loss, do not remove the hard drive while the computer is in sleep or on state.
Prerequisites
Remove the base cover.
Procedure
1 Using the pull tab, disconnect the hard-drive cable from the system board.
2 Remove the hard-drive cable from the routing guides on the computer base.
3 Remove the four screws (M2.5x5) that secure the hard-drive assembly to the palm-rest assembly.
4 Lift the hard-drive assembly along with its cable the palm-rest assembly.o
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5 Disconnect the interposer from the hard-drive assembly.
6 Remove the four screws (M3x3) that secure the hard-drive bracket to the hard drive.
7 Lift the hard drive the hard-drive bracket.o
35
Replacing the hard drive
WARNING: Before working inside your computer, read the safety information that shipped with your computer and
follow the steps in Before working inside your computer. After working inside your computer, follow the instructions
in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at
www.dell.com/regulatory_compliance.
CAUTION: Hard drives are fragile. Exercise care when handling the hard drive.
Procedure
1 Place the hard drive on the hard-drive bracket and align the screw holes on the hard-drive bracket with the screw holes on
the hard drive.
2 Replace the four screws (M3x3) that secure the hard-drive bracket to the hard drive.
36
3 Connect the interposer to the hard-drive assembly.
4 Align the screw holes on the hard-drive assembly with the screw holes on the palm-rest assembly.
5 Replace the four screws (M2.5x5) that secure the hard-drive assembly to the palm-rest assembly.
6 Route the hard-drive cable through the routing guides on the computer base.
7 Connect the hard-drive cable to the system board.
37
Post-requisites
Replace the .base cover
38
Removing the rear-I/O cover
WARNING: Before working inside your computer, read the safety information that shipped with your computer and
follow the steps in Before working inside your computer. After working inside your computer, follow the instructions
in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at
www.dell.com/regulatory_compliance.
Prerequisites
Remove the base cover.
Procedure
1 Disconnect the tron-light cable from the system board and peel it from the computer base.o
2 Remove the four screws (M2.5x2.5) that secure the rear I/O cover to the computer base.
3 Remove the two screws (M2.5x7) that secure the rear I/O cover to the palm-rest assembly.
4 Push the rubber feet on the rear I/O cover to remove it from the palm-rest assembly.
39
Replacing the rear-I/O cover
WARNING: Before working inside your computer, read the safety information that shipped with your computer and
follow the steps in Before working inside your computer. After working inside your computer, follow the instructions
in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at
www.dell.com/regulatory_compliance.
Procedure
1 Align the tabs on the rear I/O cover with the slots on the computer base and snap the rear I/O cover into place.
2 Replace the two screws (M2.5x7) that secure the rear I/O cover to the palm-rest assembly.
3 Replace the four screws (M2.5x2.5) that secure the rear I/O cover to the computer base.
4 Adhere the tron-light cable to the computer base and connect the tron-light cable to the system board.
Post-requisites
Replace the .base cover
40
Removing the audio daughter-board
WARNING: Before working inside your computer, read the safety information that shipped with your computer and
follow the steps in Before working inside your computer. After working inside your computer, follow the instructions
in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at
www.dell.com/regulatory_compliance.
Prerequisites
1 Remove the base cover.
2 Follow the procedure from step 1 to step 4 in Removing the hard drive.
Procedure
1 Disconnect the speaker cable from the audio daughter-board.
2 Peel the tape that secures the audio daughter-board cable to the audio daughter-board.
3 Open the latch and disconnect the audio daughter-board cable from the audio daughter-board.
4 Remove the three screws (M2.5x2.5) that secure the audio daughter-board to the palm-rest assembly.
5 Lift the audio daughter-board at an angle the palm-rest assembly.o
41
Replacing the audio daughter-board
WARNING: Before working inside your computer, read the safety information that shipped with your computer and
follow the steps in Before working inside your computer. After working inside your computer, follow the instructions
in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at
www.dell.com/regulatory_compliance.
Procedure
1 Slide the audio daughter-board at an angle into the slot on the palm-rest assembly.
2 Replace the three screws (M2.5x2.5) that secure the audio daughter-board to the palm-rest assembly.
3 Connect the audio daughter-board cable to the connector on the audio daughter-board and close the latch to secure the
cable.
4 Adhere the tape that secures the audio daughter-board cable.
5 Connect the speaker cable to the audio daughter-board.
Post-requisites
1 Replace the .base cover
2 Follow the procedure from step 4 to step 7 in .Replacing the hard drive
42
Removing the speakers
WARNING: Before working inside your computer, read the safety information that shipped with your computer and
follow the steps in Before working inside your computer. After working inside your computer, follow the instructions
in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at
www.dell.com/regulatory_compliance.
Prerequisites
1 Remove the base cover.
2 Remove the battery.
3 Remove the solid-state drive (in SSD2 slot).
4 Follow the procedure from step 1 to step 4 in .Removing the hard drive
Procedure
1 Disconnect the speaker cable from the audio daughter-board.
2 Using the tab on the right speaker, slightly pull the right speaker upwards to release the it from the palm-rest assembly.
Slide the right speaker in a clockwise direction to remove it from the palm-rest assembly.
3 Note the speaker cable routing and remove the speaker cable from the routing guides on palm-rest assembly.
4 Using the tab on the left speaker, slightly pull the left speaker upwards to release the it from the palm-rest assembly. Slide
the left speaker in a clockwise direction to remove it from the palm-rest assembly.
43
4 Replace the .base cover
45
Removing the coin-cell battery
WARNING: Before working inside your computer, read the safety information that shipped with your computer and
follow the steps in Before working inside your computer. After working inside your computer, follow the instructions
in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at
www.dell.com/regulatory_compliance.
CAUTION: Removing the coin-cell battery resets the BIOS setup program’s settings to default. It is recommended
that you note the BIOS setup program’s settings before removing the coin-cell battery.
Prerequisites
1 Remove the base cover.
2 Remove the battery.
3 Remove the solid-state drive (in SSD2 slot).
Procedure
1 Disconnect the coin-cell battery cable from the system board.
2 Using a plastic scribe, pry the coin-cell battery from the system board.o
46
Replacing the coin-cell battery
WARNING: Before working inside your computer, read the safety information that shipped with your computer and
follow the steps in Before working inside your computer. After working inside your computer, follow the instructions
in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at
www.dell.com/regulatory_compliance.
Procedure
1 Adhere the coin-cell battery to the slot on the palm-rest assembly.
2 Connect the coin-cell battery to the system board.
Post-requisites
1 Replace the (in SSD2 slot).solid-state drive
2 Replace the .base cover
3 Replace the .battery
47
Removing the touchpad
WARNING: Before working inside your computer, read the safety information that shipped with your computer and
follow the steps in Before working inside your computer. After working inside your computer, follow the instructions
in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at
www.dell.com/regulatory_compliance.
Prerequisites
1 Remove the base cover.
2 Remove the battery.
3 Remove the solid-state drive (in SSD2 slot).
4 Follow the procedure from step 1 to step 4 in .Removing the hard drive
5 Remove the speakers.
6 Remove the computer base.
Procedure
1 Open the latch and disconnect the touchpad cable from the system board.
2 Peel the touchpad cable from the touchpad bracket.o
3 Open the latch and disconnect the touchpad-button cable from the touchpad.
4 Remove the screws (M2x2.5) that secure the touchpad bracket to the palm-rest assembly.ve
5 Slide the touchpad bracket at an angle and lift it the palm-rest assembly.o
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6 Lift the touchpad the palm-rest assembly.o
49
Replacing the touchpad
WARNING: Before working inside your computer, read the safety information that shipped with your computer and
follow the steps in Before working inside your computer. After working inside your computer, follow the instructions
in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at
www.dell.com/regulatory_compliance.
Procedure
1 Place the touchpad into the slot on the palm-rest assembly. Ensure to align the touchpad using the alignment pins on the
palm-rest assembly.
2 Slide and place the touchpad bracket into the slot on the palm-rest assembly.
3 Replace the screws (M2x2.5) that secure the touchpad bracket to the palm-rest assembly.ve
4 Slide the touchpad-button cable into the connector on the touchpad and close the latch to secure the touchpad-button
cable.
5 Adhere the touchpad cable to the touchpad bracket.
6 Slide the touchpad cable into the connector on the system board and close the latch to secure the touchpad cable.
Post-requisites
1 Replace the .computer base
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2 Replace the .speakers
3 Follow the procedure from step 4 to step 7 in .Replacing the hard drive
4 Replace the solid-state drive (in SSD2 slot).
5 Replace the battery.
6 Replace the .base cover
51
Removing the display assembly
WARNING: Before working inside your computer, read the safety information that shipped with your computer and
follow the steps in Before working inside your computer. After working inside your computer, follow the instructions
in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at
www.dell.com/regulatory_compliance.
Prerequisites
1 Remove the base cover.
2 Remove the .wireless card
3 Remove the .rear-I/O cover
Procedure
1 Remove the screw (M2x3) that secures the display-cable bracket to the system board.
2 Lift the display-cable bracket the system board.o
3 Using the pull tab, disconnect the display cable from the system board.
4 Disconnect the camera cable from the system board.
5 Peel the display cable and the camera cable from the computer base.o
6 Disconnect the tobii cable from the system board.
7 Remove the antenna cables from the routing guides on the computer base.
8 Peel the tobii cable from the computer base.o
52
9 Remove the two screws (M2.5x8) that secures the computer base to the display assembly.
10 Turn the computer over.
11 Remove the four screws (M2.5x2.5) that secure the display hinges to the palm-rest assembly.
53
12 Lift the display assembly the palm-rest assembly.o
54
Replacing the display assembly
WARNING: Before working inside your computer, read the safety information that shipped with your computer and
follow the steps in Before working inside your computer. After working inside your computer, follow the instructions
in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at
www.dell.com/regulatory_compliance.
Procedure
1 Align the screw holes on the display hinges with the screw holes on the palm-rest assembly.
2 Replace the four screws (M2.5x2.5) that secure the display assembly to the palm-rest assembly.
3 Turn the computer over.
4 Replace the two screws (M2.5x8) that secure the computer base to the display assembly.
5 Adhere the tobii cable to the computer base.
6 Route the antennas cable through the routing guides on the computer base.
7 Connect the tobii cable to the system board.
8 Adhere the display cable and the camera cable to the computer base.
9 Connect the camera cable to the system board.
10 Connect the display cable to the system board.
11 Align the screw hole on the display-cable bracket with the screw hole on the system board.
55
12 Replace the screw (M2x3) that secures the display-cable bracket to the system board.
Post-requisites
1 Replace the rear I/O cover
2 Replace the .wireless card
3 Replace the .base cover
56
Removing the computer base
WARNING: Before working inside your computer, read the safety information that shipped with your computer and
follow the steps in Before working inside your computer. After working inside your computer, follow the instructions
in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at
www.dell.com/regulatory_compliance.
Prerequisites
1 Remove the base cover.
2 Remove the battery.
3 Remove the .wireless card
4 Remove the (in SSD1 slot).solid-state drive
5 Remove the rear-I/O cover.
Procedure
1 Using the pull tab, disconnect the hard-drive cable.
2 Remove the hard-drive cable from the routing guides on the computer base.
3 Disconnect the tobii cable from the system board.
4 Remove the antenna cables from the routing guides on the computer base.
5 Peel the tobii cable from the system board.o
6 Remove the screw (M2x3) that secures the display-cable bracket on the system board.
7 Lift the display-cable bracket the system board.o
8 Using the pull tab, disconnect the display cable from the system board.
9 Disconnect the camera cable from the system board.
57
10 Peel the display cable and the camera cable from the computer base.o
11 Remove the screw (M2.5x12) that secures the computer base to the palm-rest assembly.
12 Remove the 14 screws (M2.5x8) that secure the computer base to the palm-rest assembly.
58
Replacing the computer base
WARNING: Before working inside your computer, read the safety information that shipped with your computer and
follow the steps in Before working inside your computer. After working inside your computer, follow the instructions
in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at
www.dell.com/regulatory_compliance.
Procedure
1 Align the screw holes on the computer base with the screw holes on the palm-rest assembly.
2 Replace the screw (M2.5x12) that secures the computer base to the palm-rest assembly.
3 Replace the 14 screws (M2.5x8) that secure the computer base to the palm-rest assembly.
4 Adhere the display cable and camera cable to the computer base.
5 Connect the camera cable to the system board.
6 Connect the display cable to the system board.
7 Align the screw hole on the display-cable bracket with the screw hole on the system board.
8 Replace the screw (M2x3) that secures the display-cable bracket to the system board.
9 Adhere the tobii cable to the computer base.
10 Route the antennas cable through the routing guides on the computer base.
11 Connect the tobii cable to the system board.
12 Route the hard-drive cable through routing guides on the computer base.
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13 Connect the hard-drive cable to the system board.
Post-requisites
1 Replace the rear I/O cover
2 Replace the (in SSD1 slot).solid-state drive
3 Replace the .wireless card
4 Replace the battery.
5 Replace the .base cover
61
Removing the heat-sink assembly
WARNING: Before working inside your computer, read the safety information that shipped with your computer and
follow the steps in Before working inside your computer. After working inside your computer, follow the instructions
in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at
www.dell.com/regulatory_compliance.
WARNING: The heat sink may become hot during normal operation. Allow time for the heat sink to cool sucient
before you touch it.
CAUTION: For maximum cooling of the processor, do not touch the heat transfer areas on the heat sink. The oils in
your skin can reduce the heat transfer capability of the thermal grease.
Prerequisites
1 Remove the base cover.
2 Remove the battery.
3 Remove the .wireless card
4 Remove the solid-state drive (in SSD1 slot).
5 Remove the rear-I/O cover.
6 Remove the computer base.
Procedure
1 Disconnect the fan cables from the system board.
2 Remove the two screws (M2.5x5) that secure the heat-sink assembly to the palm-rest assembly.
3 In the reverse sequential order (8>7>6>5>4>3>2>1), loosen the eight captive screws that secure the heat-sink assembly
to the system board.
62
4 Lift the heat-sink assembly the system board.o
63
Replacing the heat-sink assembly
WARNING: Before working inside your computer, read the safety information that shipped with your computer and
follow the steps in Before working inside your computer. After working inside your computer, follow the instructions
in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at
www.dell.com/regulatory_compliance.
CAUTION: Incorrect alignment of the heat sink can damage the system board and processor.
NOTE: If either the system board or the fan and heat-sink assembly is replaced, use the thermal pad provided in the
kit to ensure that thermal conductivity is achieved.
Procedure
1 Place the heat-sink assembly on the palm-rest assembly and align the screw holes on the heat-sink assembly with the screw
holes on the palm-rest assembly.
2 Tighten the captive screws in the sequential order (1>2>3>4>5>6>7>8) to secure the heat-sink assembly to the palm-
rest assembly.
3 Replace the two screws (M2.5x5) that secure the heat-sink assembly to the palm-rest assembly.
4 Connect the fan cables to the system board.
64
Removing the left power-adapter port
WARNING: Before working inside your computer, read the safety information that shipped with your computer and
follow the steps in Before working inside your computer. After working inside your computer, follow the instructions
in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at
www.dell.com/regulatory_compliance.
Prerequisites
1 Remove the base cover.
2 Remove the battery.
3 Remove the .wireless card
4 Remove the solid-state drive (in SSD1 slot).
5 Remove the rear-I/O cover.
6 Remove the computer base.
7 Remove the .heat-sink assembly
Procedure
1 Remove the screw (M2x3) that secures the power-adapter port bracket to the palm-rest assembly.
2 Slide the power-adapter port bracket the palm-rest assembly.o
3 Lift both power-adapter ports the palm-rest assembly to uncross the cables.o
4 Disconnect the right power-adapter port cable from the system board.
66
Replacing the left power-adapter port
WARNING: Before working inside your computer, read the safety information that shipped with your computer and
follow the steps in Before working inside your computer. After working inside your computer, follow the instructions
in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at
www.dell.com/regulatory_compliance.
Procedure
1 Route the right power-adapter port cable under the left power-adapter port cable and place both power-adapter ports
into the slots on the palm-rest assembly.
2 Connect the right power-adapter port cable to the system board.
3 Slide and place the power-adapter board bracket on the palm-rest assembly.
4 Replace the screw (M2x3) that secures the power-adapter port bracket to the palm-rest assembly.
Post-requisites
1 Replace the .heat-sink assembly
2 Replace the .computer base
3 Replace the rear I/O cover
4 Replace the .wireless card
5 Replace the (in SSD1 slot).solid-state drive
6 Replace the battery.
67
Removing the processor
WARNING: Before working inside your computer, read the safety information that shipped with your computer and
follow the steps in Before working inside your computer. After working inside your computer, follow the instructions
in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at
www.dell.com/regulatory_compliance.
Prerequisites
1 Remove the base cover.
2 Remove the battery.
3 Remove the .wireless card
4 Remove the (in SSD1 slot).solid-state drive
5 Remove the rear-I/O cover.
6 Remove the computer base.
7 Remove the .heat-sink assembly
Procedure
1 Locate the processor on the system board.
2 Push down on the lever on the processor cover and move it away from the processor.
3 Pull the lever back to open the processor cover.
69
4 Lift the processor straight up to remove it from the system board.
70
Replacing the processor
WARNING: Before working inside your computer, read the safety information that shipped with your computer and
follow the steps in Before working inside your computer. After working inside your computer, follow the instructions
in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at
www.dell.com/regulatory_compliance.
CAUTION: If either the processor or the heat sink is replaced, use the thermal grease provided in the kit to ensure
that thermal conductivity is achieved.
NOTE: A new processor ships with a thermal pad in the package. In some cases, the processor may ship with the
thermal pad attached to it.
Procedure
1 Align the triangle on the processor with the triangle on the processor socket.
2 Place the processor in the processor socket on the system board.
3 Close the processor cover.
4 Push the lever on the processor cover and lock it in place to secure the processor.
Post-requisites
1 Replace the .heat-sink assembly
2 Replace the .computer base
3 Replace the rear I/O cover
4 Replace the .wireless card
5 Replace the (in SSD1 slot).solid-state drive
6 Replace the battery.
7 Replace the .base cover
71
Removing the graphics card
WARNING: Before working inside your computer, read the safety information that shipped with your computer and
follow the steps in Before working inside your computer. After working inside your computer, follow the instructions
in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at
www.dell.com/regulatory_compliance.
Prerequisites
1 Remove the base cover.
2 Remove the battery.
3 Remove the .wireless card
4 Remove the (in SSD1 slot).solid-state drive
5 Remove the rear-I/O cover.
6 Remove the computer base.
7 Remove the .heat-sink assembly
Procedure
1 Disconnect the graphics-card power cable from the system board.
2 Disconnect the graphics-card power cable from the graphics card.
3 Remove the two screws (M2x3) that secure the two graphics-card cable to the graphics card.
4 Remove the three screws (M2x3) that secure the graphics card to the system board.
72
5 Lift the graphics card the system board.o
73
Replacing the graphics card
WARNING: Before working inside your computer, read the safety information that shipped with your computer and
follow the steps in Before working inside your computer. After working inside your computer, follow the instructions
in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at
www.dell.com/regulatory_compliance.
Procedure
1 Place the graphics card on the system board and align the screw holes on the graphics card with the screw holes on the
system board.
2 Replace the three screws (M2x3) that secure the graphics card to the system board.
3 Replace the two screws (M2x3) that secure the two graphics-card cables to the graphics card.
4 Connect the graphics-card power cable to the graphics card.
5 Connect the graphics-card power cable to the system board.
Post-requisites
1 Replace the .heat-sink assembly
2 Replace the .computer base
3 Replace the rear I/O cover
4 Replace the .wireless card
5 Replace the (in SSD1 slot).solid-state drive
74
6 Replace the battery.
7 Replace the .base cover
75
Removing the system board
WARNING: Before working inside your computer, read the safety information that shipped with your computer and
follow the steps in Before working inside your computer. After working inside your computer, follow the instructions
in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at
www.dell.com/regulatory_compliance.
NOTE: Your computer’s Service Tag is stored in the system board. You must enter the Service Tag in the BIOS setup
program after you replace the system board.
NOTE: Replacing the system board removes any changes you have made to the BIOS using the BIOS setup program.
You must make the appropriate changes again after you replace the system board.
NOTE: Before disconnecting the cables from the system board, note the location of the connectors so that you can
reconnect the cables correctly after you replace the system board.
Prerequisites
1 Remove the base cover.
2 Remove the battery.
3 Remove the .memory modules
4 Remove the .wireless card
5 Remove the solid-state drive.
6 Remove the rear-I/O cover.
7 Remove the .computer base
8 Remove the coin-cell battery.
9 Remove the .heat-sink assembly
10 Remove the right power-adapter port.
11 Remove the .graphics card
12 Remove the .processor
Procedure
1 Place the palm-rest assembly on a clean and surface with keyboard facing up, disconnect the power-button board at
cable.
76
11 Remove the left power-adapter port.
78
Replacing the system board
WARNING: Before working inside your computer, read the safety information that shipped with your computer and
follow the steps in Before working inside your computer. After working inside your computer, follow the instructions
in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at
www.dell.com/regulatory_compliance.
NOTE: Your computer’s Service Tag is stored in the system board. You must enter the Service Tag in the BIOS setup
program after you replace the system board.
NOTE: Replacing the system board removes any changes you have made to the BIOS using the BIOS setup program.
You must make the appropriate changes again after you replace the system board.
Procedure
1 Replace the .left power-adapter port
2 Turn the system board over and place it into the slot on the palm-rest assembly.
NOTE: Do not keep the power-button board cable under the system board.
3 Replace the two screws (M2.5x5) that secure the system board to the palm-rest assembly.
4 Connect the keyboard cable to the system board and close the latch to secure the cable.
5 Connect the touchpad cable to the system board and close the latch to secure the cable.
6 Connect the audio daughter-board cable to the system board and close the latch to secure the cable.
7 Adhere the tape that secures the audio daughter-board cable to the system board.
8 Connect the connectors marked "MB" on the two graphics card cables to the system board.
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9 Replace the two screws (M2x3) that secure the graphics card cables to the system board.
10 Turn the palm-rest assembly over.
81
11 Connect the power-button board cable to the system board.
Post-requisites
1 Replace the .processor
2 Replace the .graphics card
3 Replace the .right power-adapter port
4 Replace the .heat-sink assembly
5 Replace the coin-cell battery.
6 Replace the .computer base
7 Replace the rear I/O cover
8 Replace the .wireless card
9 Replace the .solid-state drive
10 Replace the .memory modules
11 Replace the battery.
12 Replace the .base cover
Entering the Service Tag in the BIOS setup program
1 Turn on or restart your computer.
2 Press F2 when the Dell logo is displayed to enter the BIOS setup program.
3 MainNavigate to the tab and enter the Service Tag in the Service Tag Input eld.
NOTE: Service tag is the alphanumeric located at the back side of your computer.identier
82
Removing the right power-adapter port
WARNING: Before working inside your computer, read the safety information that shipped with your computer and
follow the steps in Before working inside your computer. After working inside your computer, follow the instructions
in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at
www.dell.com/regulatory_compliance.
Prerequisites
1 Remove the base cover.
2 Remove the battery.
3 Remove the .memory modules
4 Remove the .wireless card
5 Remove the solid-state drive.
6 Remove the rear-I/O cover.
7 Remove the .computer base
8 Remove the right power-adapter port.
9 Remove the .graphics card
10 Remove the .processor
11 Remove the system board.
Procedure
Disconnect the left power-adapter port cable from the system board.
83
84
Replacing the right power-adapter port
WARNING: Before working inside your computer, read the safety information that shipped with your computer and
follow the steps in Before working inside your computer. After working inside your computer, follow the instructions
in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at
www.dell.com/regulatory_compliance.
Procedure
Connect the left power-adapter port cable to the system board.
Post-requisites
1 Replace the .system board
2 Replace the .processor
3 Replace the .graphics card
4 Replace the right power-adapter port.
5 Replace the .computer base
6 Replace the rear I/O cover
7 Replace the .wireless card
8 Replace the .solid-state drive
9 Replace the .memory modules
85
10 Replace the battery.
11 Replace the .base cover
86
Removing the keyboard
WARNING: Before working inside your computer, read the safety information that shipped with your computer and
follow the steps in Before working inside your computer. After working inside your computer, follow the instructions
in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at
www.dell.com/regulatory_compliance.
Prerequisites
1 Remove the base cover.
2 Remove the battery.
3 Remove the .memory modules
4 Remove the .wireless card
5 Remove the solid-state drive.
6 Follow the procedure from step 1 to step 4 in Removing the hard drive.
7 Remove the .rear-I/O cover
8 Remove the computer base.
9 Remove the .heat-sink assembly
10 Remove the right power-adapter port.
11 Remove the system board.
Procedure
1 Open the latch and disconnect the keyboard cable from the keyboard.
2 Remove the 15 screws (M2x3) that secure the keyboard bracket to the palm-rest assembly.
3 Remove the three screws (M2.5x2.5) that secure the keyboard bracket to the palm-rest assembly.
87
4 Lift the keyboard bracket from the macro side and slide out of clips on the opposite side.
5 Open the latch and disconnect the macro-keys cable from the keyboard.
6 Open the latch and disconnect the macro-keys backlight cable from the keyboard.
7 Peel the macro-keys cable and the macro-keys backlight cable from the keyboard.o
88
8 Lift the keyboard from bottom and slide out of the clips at top.
89
Replacing the keyboard
WARNING: Before working inside your computer, read the safety information that shipped with your computer and
follow the steps in Before working inside your computer. After working inside your computer, follow the instructions
in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at
www.dell.com/regulatory_compliance.
Procedure
1 Insert the tabs on the top side of the keyboard into the slots on the palm-rest assembly. Ensure that the openings at the
bottom of the keyboard into the studs on the palm-rest assembly.t
2 Adhere the macro-keys cable and the macro-keys backlight cable to the keyboard.
3 Connect the macro-keys backlight cable to the keyboard and close the latch to secure the cable.
4 Connect the macro-keys cable to the keyboard and close the latch to secure the cable.
5 Slide the keyboard bracket into the slots on the palm-rest assembly.
6 Replace the three screws (M2.5x2.5) that secure the keyboard bracket to the palm-rest assembly.
7 Replace the 15 screws (M2x3) that secure the keyboard bracket to the palm-rest assembly.
90
8 Connect the keyboard cable to the keyboard and close the latch to secure the cable.
Post-requisites
1 Replace the .system board
2 Replace the .right power-adapter port
3 Replace the .heat-sink assembly
4 Replace the .computer base
5 Replace the rear I/O cover
6 Follow the procedure from step 4 to step 7 in .Replacing the hard drive
7 Replace the .wireless card
8 Replace the .solid-state drive
9 Replace the .memory modules
10 Replace the battery.
11 Replace the .base cover
91
Removing the macro keys
WARNING: Before working inside your computer, read the safety information that shipped with your computer and
follow the steps in Before working inside your computer. After working inside your computer, follow the instructions
in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at
www.dell.com/regulatory_compliance.
Prerequisites
1 Remove the base cover.
2 Remove the battery.
3 Remove the .memory modules
4 Remove the .wireless card
5 Remove the solid-state drive.
6 Follow the procedure from step 1 to step 4 in .Removing the hard drive
7 Remove the .rear-I/O cover
8 Remove the computer base.
9 Remove the .heat-sink assembly
10 Remove the right power-adapter port.
11 Remove the system board.
12 Remove the keyboard.
Procedure
Lift the macro keys from bottom and slide out of slot on top.
92
93
Replacing the macro keys
WARNING: Before working inside your computer, read the safety information that shipped with your computer and
follow the steps in Before working inside your computer. After working inside your computer, follow the instructions
in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at
www.dell.com/regulatory_compliance.
Procedure
Insert the tabs on the top side of the macro keys into the slots on the palm-rest assembly. Ensure that the openings at the
bottom of the macro keys into the studs on the palm-rest assembly.t
Post-requisites
1 Replace the .keyboard
2 Replace the .system board
3 Replace the .right power-adapter port
4 Replace the .heat-sink assembly
5 Replace the .computer base
6 Replace the rear I/O cover
7 Follow the procedure from step 4 to step 7 in .Replacing the hard drive
8 Replace the .wireless card
9 Replace the .solid-state drive
10 Replace the .memory modules
94
11 Replace the battery.
12 Replace the .base cover
95
Removing the palm-rest assembly
WARNING: Before working inside your computer, read the safety information that shipped with your computer and
follow the steps in Before working inside your computer. After working inside your computer, follow the instructions
in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at
www.dell.com/regulatory_compliance.
Prerequisites
1 Remove the base cover.
2 Remove the battery.
3 Remove the .memory modules
4 Remove the .wireless card
5 Remove the solid-state drive.
6 Follow the procedure from step 1 to step 4 in .Removing the hard drive
7 Remove the .audio daughter-board
8 Remove the speakers.
9 Remove the coin-cell battery.
10 Remove the touchpad.
11 Remove the rear-I/O cover.
12 Remove the .display assembly
13 Remove the .computer base
14 Remove the .heat-sink assembly
15 Remove the right power-adapter port.
16 Remove the .system board
17 Remove the .left power-adapter port
18 Remove the keyboard.
19 Remove the macro keys.
Procedure
After performing the steps in the pre-requisites, we are left with the palm-rest assembly.
96
97
11 Replace the coin-cell battery.
12 Replace the .speakers
13 Replace the .coin-cell battery
14 Follow the procedure from step 4 to step 7 in .Replacing the hard drive
15 Replace the .wireless card
16 Replace the .solid-state drive
17 Replace the .memory modules
18 Replace the battery.
19 Replace the .base cover
99
Device drivers
Intel Chipset Software Installation Utility
In the Device Manager, check if the chipset driver is installed.
Install the Intel chipset updates from .www.dell.com/support
Video drivers
In the Device Manager, check if the video driver is installed.
Install the video driver update from .www.dell.com/support
Intel Serial IO driver
In the Device Manager, check if the Intel Serial IO driver is installed.
Install the driver updates from .www.dell.com/support
Intel Trusted Execution Engine Interface
In the Device Manager, check if the Intel Trusted Execution Engine Interface driver is installed.
Install the driver update from .www.dell.com/support
Intel Virtual Button driver
In the Device Manager, check if the Intel Virtual Button driver is installed.
Install the driver updates from .www.dell.com/support
Wireless and Bluetooth drivers
In the Device Manager, check if the network card driver is installed.
Install the driver updates from .www.dell.com/support
In the Device Manager, check if the Bluetooth driver is installed.
Install the driver updates from .www.dell.com/support
100
System setup
NOTE: Depending on the computer and its installed devices, the items listed in this section may or may not be
displayed.
System setup
CAUTION: Unless you are an expert computer user, do not change the settings in the BIOS Setup program. Certain
changes can make your computer work incorrectly.
NOTE: Before you change BIOS Setup program, it is recommended that you write down the BIOS Setup program
screen information for future reference.
Use the BIOS Setup program for the following purposes:
• Get information about the hardware installed in your computer, such as the amount of RAM and the size of the hard drive.
• Change the system information.conguration
• Set or change a user-selectable option, such as the user password, type of hard drive installed, and enabling or disabling
base devices.
Entering BIOS setup program
1 Turn on (or restart) your computer.
2 During POST, when the DELL logo is displayed, watch for the F2 prompt to appear, and then press F2 immediately.
NOTE: The F2 prompt indicates that the keyboard is initialized. This prompt can appear very quickly, so you
must watch for it, and then press F2. If you press F2 before the F2 prompt, this keystroke is lost. If you wait too
long and the operating system logo appears, continue to wait until you see the desktop. Then, turn your o
computer and try again.
Navigation keys
NOTE: For most of the System Setup options, changes that you make are recorded but do not take until you eect
restart the system.
Keys
Keys
Keys
KeysKeys Navigation
Navigation
Navigation
NavigationNavigation
Up arrow
Up arrow
Up arrow
Up arrowUp arrow Moves to the previous eld.
Down arrow
Down arrow
Down arrow
Down arrowDown arrow Moves to the next eld.
Enter
Enter
Enter
EnterEnter Selects a value in the selected (if applicable) or follow the link in the eld eld.
Spacebar
Spacebar
Spacebar
SpacebarSpacebar Expands or collapses a drop-down list, if applicable.
T
T
T
TTab
ab
ab
abab Moves to the next focus area.
NOTE: For the standard graphics browser only.
Esc
Esc
Esc
EscEsc Moves to the previous page until you view the main screen. Pressing Esc in the main screen displays a
message that prompts you to save any unsaved changes and restarts the system.
Boot Sequence
Boot Sequence allows you to bypass the System boot device order and boot directly to a device (for Setup–dened specic
example: optical drive or hard drive). During the Power-on Self Test (POST), when the Dell logo appears, you can:
101
Product specificaties
| Merk: | Alienware |
| Categorie: | Laptop |
| Model: | Area-51m |
| Kleur van het product: | Zwart |
| Gewicht: | 3870 g |
| Breedte: | 402.6 mm |
| Diepte: | 319.14 mm |
| Gebruikershandleiding: | Ja |
| AC-adapterfrequentie: | 50 - 60 Hz |
| AC-adapter ingangsspanning: | 100 - 240 V |
| Bluetooth: | Ja |
| Beeldschermdiagonaal: | 17.3 " |
| Resolutie: | 1920 x 1080 Pixels |
| Touchscreen: | Nee |
| Pixeldichtheid: | 127 ppi |
| Oorspronkelijke beeldverhouding: | 16:9 |
| Frequentie van processor: | 3 GHz |
| Processorfamilie: | Intel® Core™ i7 |
| Processormodel: | i7-9700 |
| Aantal processorkernen: | 8 |
| Wi-Fi-standaarden: | Wi-Fi 6 (802.11ax) |
| Bluetooth-versie: | 5.0 |
| Vormfactor: | Clamshell |
| Resolutie camera voorzijde (numeriek): | 0.92 MP |
| Inclusief besturingssysteem: | Windows 10 Home |
| Ethernet LAN: | Ja |
| GeĂŻntegreerde geheugenkaartlezer: | Nee |
| Helderheid: | 300 cd/m² |
| Processor lithografie: | 14 nm |
| Inclusief AC-adapter: | Ja |
| Markt positionering: | Gamen |
| LED backlight: | Ja |
| Accu/Batterij voltage: | 11.4 V |
| Aantal HDMI-poorten: | 1 |
| Aantal Ethernet LAN (RJ-45)-poorten: | 1 |
| Bevestigingsmogelijkheid voor kabelslot: | Ja |
| Aantal ingebouwde luidsprekers: | 4 |
| Wachtwoordbeveiliging: | Ja |
| Maximale refresh snelheid: | 60 Hz |
| Inclusief netsnoer: | Ja |
| HD type: | Full HD |
| Ingebouwde microfoon: | Ja |
| Intern geheugen: | 16 GB |
| Opslagmedia: | Hybride hdd |
| Intern geheugentype: | DDR4-SDRAM |
| HDMI versie: | 2.0 |
| Pixel pitch: | 0.1989 x 0.1989 mm |
| Wifi-standaard: | Wi-Fi 6 (802.11ax) |
| Ethernet LAN, data-overdrachtsnelheden: | 10,100,1000,2500 Mbit/s |
| Soort antenne: | 2x2 |
| Accu/Batterij oplaadtijd: | 4 uur |
| Temperatuur bij opslag: | -40 - 65 °C |
| Soort paneel: | IPS |
| Aantal poorten USB 3.2 Gen 1 (3.1 Gen 1) Type A: | 3 |
| Processor socket: | LGA 1151 (Socket H4) |
| Systeembus: | 8 GT/s |
| Processor aantal threads: | 8 |
| PCI Express slots versie: | 3.0 |
| Processor operating modes: | 64-bit |
| Processor cache: | 12 MB |
| Tjunction: | 100 °C |
| PCI Express configuraties: | 1x16, 2x8, 1x8+2x4 |
| Thermal Design Power (TDP): | 65 W |
| Codenaam processor: | Coffee Lake |
| Maximaal aantal PCI Express-lijnen: | 16 |
| Processor cache type: | Smart Cache |
| Processorfabrikant: | Intel |
| Architectuur besturingssysteem: | 64-bit |
| Maximum intern geheugen: | 64 GB |
| Totale opslagcapaciteit: | 1000 GB |
| Soort optische drive: | Nee |
| Ingebouwde grafische adapter: | Ja |
| Aparte grafische adapter: | Ja |
| On-board graphics adapter model: | Intel® UHD Graphics 630 |
| Basisfrequentie ingebouwde grafische adapter: | 350 MHz |
| Graphics on-board -adapter dynamische frequentie (max): | 1200 MHz |
| On-board grafische adapter ID: | 0x3E98 |
| Maximaal geheugen ingebouwde grafische adapter: | 64 GB |
| On-board grafische adapter DirectX-versie: | 12.0 |
| On-board grafische adapter OpenGL versie: | 4.5 |
| Camera voorzijde: | Ja |
| Numeriek toetsenblok: | Ja |
| Ondersteunde instructie sets: | SSE4.1, SSE4.2, AVX 2.0 |
| Intel® Hyper Threading Technology (Intel® HT Technology): | Nee |
| Intel® Turbo Boost Technology: | 2.0 |
| Intel® Quick Sync Video Technology: | Ja |
| Intel® InTru™ 3D Technology: | Ja |
| Intel® Clear Video HD Technology (Intel® CVT HD): | Ja |
| Intel® AES New Instructions (Intel® AES-NI): | Ja |
| Enhanced Intel SpeedStep Technology: | Ja |
| Execute Disable Bit: | Ja |
| Idle States: | Ja |
| Thermal Monitoring Technologies: | Ja |
| CPU configuratie (max): | 1 |
| Intel® VT-x with Extended Page Tables (EPT): | Ja |
| Ingebouwde opties beschikbaar: | Nee |
| Intel® Secure Key: | Ja |
| Intel® 64: | Ja |
| Intel® OS Guard: | Ja |
| Intel® Virtualization Technology for Directed I/O (VT-d): | Ja |
| Intel® Clear Video-technologie: | Ja |
| Intel® Software Guard Extensions (Intel® SGX): | Ja |
| Intel® Virtualization Technology (VT-x): | Ja |
| Verpakkingsgrootte processor: | 37.5 x 37.5 mm |
| Intel® Identity Protection Technology (Intel® IPT): | Ja |
| ARK ID processor: | 191792 |
| Intel® Trusted Execution Technology: | Ja |
| Intel® TSX-NI: | Ja |
| Intel® Stable Image Platform Program (SIPP): | Ja |
| Combo koptelefoon/microfoon port: | Ja |
| Luchtvochtigheid bij opslag: | 0 - 95 procent |
| Maximale turbofrequentie van processor: | 4.7 GHz |
| Discreet grafische adapter model: | NVIDIA® GeForce RTX™ 2060 |
| Aanwijsapparaat: | Touchpad |
| Windows-toetsen: | Ja |
| AC-adapter, uitgangsspanning: | 19.5 V |
| Kloksnelheid geheugen: | 2400 MHz |
| Geheugenlayout: | 2 x 8 GB |
| Geheugenslots: | 4x SO-DIMM |
| Geheugen form factor: | SO-DIMM |
| WLAN-controller-model: | Killer Wireless-AX 1650 |
| Beeldoppervlakte: | Mat |
| Voorcamera HD-type: | HD |
| Gewicht batterij: | 370 g |
| Dubbele scherm: | Nee |
| Schaalbaarheid: | 1S |
| Thermal solution specificatie: | PCG 2015C |
| Hoogte, in bedrijf: | 0 - 3048 m |
| Hoogte bij opslag: | 0 - 10668 m |
| Specifiek grafisch geheugentype: | GDDR6 |
| Grafische geheugen: | 6 GB |
| Aantal Thunderbolt 3-poorten: | 1 |
| Keyboard met achtergrondverlichting: | Ja |
| Mini DisplayPort kwantiteit: | 1 |
| Signaalformaat camera voorkant: | 720p |
| Charging port type: | DC-in ingang |
| Hoogte (voorzijde): | 27.65 mm |
| Hoogte (achterzijde): | 31.2 mm |
| Video capturing speed: | 30 fps |
| HDD omvang: | 2.5 " |
| Vermogen luidsprekers: | 8 W |
| Resolutie camera voorzijde: | 1280 x 720 Pixels |
| NVIDIA GameWorks VR: | Ja |
| CUDA: | Ja |
| Maximaal intern geheugen (64-bit): | 64 GB |
| Schokbestendigheid: | 140 G |
| Schokbestendigheid (buiten gebruik): | 160 G |
| Trillingen, in bedrijf: | 0.66 G |
| Trillingen bij opslag: | 1.3 G |
| Wifi: | Ja |
| Bedrijfstemperatuur (T-T): | 0 - 40 °C |
| Relatieve vochtigheid in bedrijf (V-V): | 10 - 90 procent |
| Type product: | Notebook |
| Batterijtechnologie: | Lithium-Ion (Li-Ion) |
| Aantal batterijcellen: | 6 |
| Klaar voor Virtual Reality (VR): | Ja |
| Processorgeneratie: | Intel® 9de generatie Core™ i7 |
| PowerShare: | Ja |
| Aantal discrete grafische adapters geĂŻnstalleerd: | 1 |
| Kleur achtergrondverlichting van toetsenbord: | Diverse |
| CUDA cores: | 1920 |
| Batterijcapaciteit: | 90 Wh |
| Hybride HDD (H-HDD) capaciteit: | 1000 GB |
| Hybride HDD (H-HDD) cachegeheugen: | 8 GB |
| Aantal USB-Powershare-poorten ondersteund: | 1 |
| Poort voor Alienware grafische versterker: | Ja |
| Thunderbolt™ 3.0-technologie: | Ja |
Heb je hulp nodig?
Als je hulp nodig hebt met Alienware Area-51m stel dan hieronder een vraag en andere gebruikers zullen je antwoorden
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